The staff at this place were really bad.

The showers had a fault and were scaldingly hot, burning my skin and scalp, but when politely letting the staff know about the problem so no one else got burned or hurt, one staff member (a small teenage boy with braces) in was really unprofessional and was smirking and laughing. On leaving the building, all three staff were laughing loudly, despite me being visibly upset and holding the top of my head in pain. It ruined my experience, and having immature staff running somewhere where professionalism is needed in serious situations like that is unsafe and reckless.

Reviewed over 3 years ago