Great place to ride but the customer service and support was very disapointing.

We had trouble finding who actually worked there. There seemed to be people walking in and out of the shed but no-one who wanted to help.

The bikes appeared to be good but once we had been riding for a while a bracket broke (wear and tear - not rider fault) and left the bike unable to be ridden. After getting one bike back they refused to help get the other bike back so we had to struggle ourselves. In the end we took an hour and a half to get back from where the bike broke -with no help from the soggy falling apart map. Then they proceeded to charge us for the broken part AND the extra time we took to get back.

A beautiful place to ride but a shame about the service and support.

Reviewed over 3 years ago and experienced in August 2011