We love this place and come whenever we can.

Don't be put off by the negative below - we've always found it spotless. We know the pools are emptied and scrubbed every night because we've been asked to pull the plug out on them at the end of an evening! There are several pools and they are all of differing temperatures so you can find one to suit, the private pools have their temperatures written on the door so you can choose the one that best suits. So that's that out of the way. The accommodation is great - new and modern and well cleaned. The staff are friendly and really keen to make your stay a pleasant one. It's just a great place. We'll be coming back a lot!

Reviewed over 3 years ago and experienced in August 2011

We just love this place!

We come every week from Taumarunui and it's a wonderful break away for us for the afternoon. We recommend the hot pools consistently to people we meet and will continue to do so. The pools are CLEAN. The water is changed every day. There's no sulphuric smell like you get in Rotorua and the thermal water is amazingly healing. The local Maori iwi have been bathing here for hundreds of years and they can't be wrong! The ladies behind are desk are friendly and relaxed. The place can get busy and the staff handle these times well. The surroundings are tidy and well cared for showing that the staff care about the place. There are also excellent information boards in reception to tell you about the area and its origins. A mini Rotorua without the massive price tag. A wee gem!!

Reviewed over 3 years ago and experienced in February 2011