When I made the booking with the YHA here, I made sure the guy was well aware of the fact we were planning on arriving at 1-2 in the morning, and he said he would leave a key out...

Then we got there in the morning he had of course forgotten to leave the key out... It is rather difficult (not to mention stressful/irritating) to find accommodation for 3 people at 2 in the morning. Poor, poor management skills... We went back the next morning and he did apologise. Which was nice of him I suppose. But still, the whole situation was a mess.

Reviewed over 3 years ago and experienced in January 2011