Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mad Campers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mad Campers

Valid Reviews

65 Valid Reviews

The Mad Campers experience has a total of 69 reviews. There are 65 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 65 valid reviews:

Rating Count Percentage
10/10 49
75%
9/10 12
18%
8/10 4
6%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.92% Average

The raw data average (mean) for all the Mad Campers valid reviews is 96.92% and is based on 65 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

97.03%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Brooke O'Connell 10/10 32 days 99.84 100%
Ann Boekstegers 10/10 123 days 97.6 98%
Kat Suddaby 10/10 152 days 96.34 96%
Adam Mitchell 10/10 152 days 96.34 96%
Alexander Ruhland 10/10 183 days 94.69 95%
Silvere VERACRUZ 8/10 183 days 89.96 90%
Lizzie Lacey-Brennan 9/10 214 days 92.74 93%
Jonas Gemmel 10/10 214 days 92.74 93%
Valerie LaCrosse 10/10 244 days 90.57 91%
Laura Collins 10/10 306 days 85.16 85%
Amandine CHATAIN 9/10 336 days 82.11 82%
Justine Senée 9/10 337 days 82.0 82%
Indra Prasetyo 10/10 428 days 70.97 71%
SCOTT HASSLER 9/10 428 days 70.97 71%
Summer Peterman 10/10 429 days 70.84 71%
Lorrie Kaplan 10/10 458 days 66.76 67%
Stephanie Hill 10/10 458 days 66.76 67%
Will Johnson 10/10 458 days 66.76 67%
Bob Bergman 10/10 489 days 62.11 62%
Milena Tkotz 10/10 489 days 62.11 62%
William Nash 10/10 490 days 61.95 62%
Alan Whitlock 10/10 490 days 61.95 62%
Sean Seguin 10/10 517 days 57.64 58%
Chris Bollington 8/10 517 days 54.76 55%
Sam Atkins 10/10 518 days 57.48 58%
Laura Morley 10/10 548 days 52.41 52%
Kristen Rodgers 10/10 548 days 52.41 52%
fabien Lafond 9/10 548 days 52.41 52%
Matthijs de Jong 10/10 549 days 52.24 52%
Caroline Creekman 10/10 579 days 47.19 47%
Julie Robinson 10/10 579 days 47.19 47%
William Swann 10/10 579 days 47.19 47%
Catherine Henry 10/10 579 days 47.19 47%
Richard Arnot 10/10 609 days 42.43 42%
Tety Kusuma Wardani Tety 9/10 610 days 42.27 42%
Benjamin Becker 10/10 610 days 42.27 42%
Marieke & Wieteke 10/10 641 days 37.66 38%
Nurrin Akhyar Nurrinanuwar 9/10 670 days 33.62 34%
James Campos 10/10 702 days 29.47 30%
Fernando & Andrea 9/10 702 days 29.47 30%
Andrew Korson 10/10 733 days 25.77 26%
jarren Verbeek 10/10 763 days 22.47 23%
Hamish Wedd 8/10 824 days 15.81 16%
María Casanova 10/10 824 days 16.64 17%
Janine Shaw 10/10 854 days 14.2 14%
Karine 9/10 855 days 14.13 14%
Maria Sol Fresard Disselkoen 10/10 855 days 14.13 14%
Logan 10/10 855 days 14.13 14%
Nick 10/10 855 days 14.13 14%
Sandi Fukumoto 10/10 882 days 12.19 12%
Theo and Rachel 10/10 882 days 12.19 12%
Peter & Vicki 10/10 883 days 12.12 12%
BoRoTravel 10/10 883 days 12.12 12%
Stefano Muratore 10/10 883 days 12.12 12%
Jane 10/10 883 days 12.12 12%
Rick Karsten 10/10 913 days 10.25 10%
Joel McDowell 10/10 914 days 10.19 10%
Rogier van Hei 8/10 914 days 9.68 10%
Hayley Diakiw 9/10 974 days 7.32 7%
LIZ WATKINS 9/10 974 days 7.32 7%
Olli-Pekka Heinimäki 10/10 975 days 7.28 7%
Sam Pillidge 10/10 1035 days 5.57 6%
Jason Longhos 10/10 1035 days 5.57 6%
Nakita 10/10 1189 days 4.82 5%
Charles E Wilber 9/10 4231 days 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mad Campers experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.57% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Mad Campers experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mad Campers experience has been adjusted for 7 days. Adjustments are according to the following table.

Days Adjustment
4 -0.04%
5 -0.05%
6 -0.06%
7 -0.07%
8 -0.08%
9 -0.09%
10 -0.10%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.