Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||970 days||100%|
|nyssa halim||8/10||1273 days||58%|
|Ian Ling||9/10||1579 days||52%|
|Tina Kueffer||10/10||1708 days||49%|
|Viki Kent||9/10||1736 days||48%|
|Maura O'Connell||8/10||1746 days||45%|
|YEW KIM YONG||8/10||1761 days||45%|
|Henry Ang||8/10||1791 days||44%|
|Wynnie Goh||8/10||1853 days||43%|
|Valentine de Beer||9/10||1950 days||42%|
|Susanna Daaike||10/10||1959 days||42%|
|Laura Schratt||9/10||1962 days||42%|
|Virginia Fradin||10/10||1966 days||42%|
|Michael L||10/10||1968 days||42%|
|Verena Konetzhi||7/10||1982 days||37%|
|ks ks||10/10||2002 days||41%|
|Steven schoof||1/10||2004 days||29%|
|Max Seikowsky||9/10||2007 days||41%|
|Rujing Lu||9/10||2035 days||40%|
|Matt Lohmeyer||10/10||2035 days||40%|
|Anais Boileau||10/10||2050 days||40%|
|Madita and Lisann||9/10||2051 days||40%|
|Xue Rong Kok||7/10||2066 days||35%|
|Sivram SD||10/10||2066 days||39%|
|melissa heng||10/10||2310 days||33%|
|Andy Jobst||10/10||2432 days||29%|
|Andreas Liebe||10/10||2690 days||22%|
|Jana Rutkowski||10/10||2693 days||22%|
|Jesper Henriksen||8/10||2702 days||21%|
|Helene Andersen||10/10||2702 days||22%|
|Sara Berton||9/10||2716 days||22%|
|Kiernan Matthew||10/10||2734 days||21%|
|Becky Davis||10/10||2734 days||21%|
|Natalie Boehm||8/10||2766 days||19%|
|Audrey Ripoche||9/10||3048 days||13%|
|Rey Germain||9/10||3048 days||13%|
|Asmawi Wahab||10/10||3072 days||12%|
|Sabisch Moritz||10/10||3072 days||12%|
|Andreas and Christine and Nora Busch||10/10||3161 days||10%|
|Kasten Madsen||8/10||3446 days||1%|
|Erik Poirer||9/10||3451 days||2%|
|R Straathof||8/10||3453 days||1%|
|Chris Marsh||9/10||3463 days||1%|
|Roberto Hallblom||7/10||3464 days||1%|
|Katja Klein||10/10||3511 days||0%|
|Marc Edwards||10/10||3761 days||10%|
|Sam papworth||10/10||3771 days||10%|
|Danny Connor||10/10||3771 days||10%|
|Craig Hathaway||10/10||3771 days||10%|
|Sarah James||9/10||3771 days||10%|
|Shoko Watanabe||9/10||3771 days||10%|
|Nick Foster||9/10||3785 days||10%|
|Christine Gschwandtl||10/10||3794 days||10%|
|Adam Duus-Boolsen||8/10||3795 days||9%|
|Michael Long||10/10||3796 days||10%|
|Laurent Michon||8/10||3801 days||9%|
|Manuela Manns||9/10||3816 days||10%|
|Ann Michle||9/10||4088 days||10%|
|Kaddi & Grego||9/10||4169 days||10%|
|emily walters||10/10||4196 days||10%|
|Omar Frenchy||9/10||4205 days||10%|
|Conor Coyle||8/10||4213 days||9%|
|Grainne Ahern||3/10||4227 days||7%|
|Sanne Bouw||10/10||4258 days||10%|
|phil harter||10/10||4380 days||10%|
|Manuel M||10/10||4411 days||10%|
|Tracy McKenzie||10/10||4411 days||10%|
|Chris S||9/10||4441 days||10%|
|Nicole Weckert||10/10||4441 days||10%|
|scott waldron||10/10||4472 days||10%|
|Robyn Stevens||10/10||4472 days||10%|
|Jamie R||10/10||4502 days||10%|
|sarlene sarlene||10/10||4502 days||10%|
|madelene hjort||10/10||4502 days||10%|
|Christophe Delacourt||10/10||4505 days||10%|
|melony Stieben||10/10||4524 days||10%|
|peter barrett||10/10||4534 days||10%|
|Neeltje Bongers||10/10||4542 days||10%|
|Dustin Williams||10/10||4542 days||10%|
|Abigail Mullins||10/10||4557 days||10%|
|Marlene Sander||9/10||4577 days||10%|
|matt snell||10/10||4582 days||10%|
|Sascha Bucher||10/10||4599 days||10%|
|saskia Seidel||10/10||4599 days||10%|
|densie clarke||10/10||4626 days||10%|
|Ruben Ott||10/10||4626 days||10%|
|Victoria Thomson||10/10||4627 days||10%|
|Eleanor Edwards||10/10||4663 days||10%|
|Louise Harris||10/10||4663 days||10%|
|Hannah Logan||10/10||4663 days||10%|
|Gaurav M||10/10||4664 days||10%|
|Rebekah Holbrook||9/10||4930 days||10%|
|Lyn Saxon||10/10||4987 days||10%|
|Wendy Williams||9/10||4994 days||10%|
|Ian Coldrake||10/10||5069 days||10%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.