Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||545 days||52.93||100%|
|nyssa halim||8/10||848 days||13.93||26%|
|Ian Ling||9/10||1154 days||4.88||9%|
|Tina Kueffer||10/10||1282 days||4.63||9%|
|Viki Kent||9/10||1310 days||4.58||9%|
|Maura O'Connell||8/10||1320 days||4.33||8%|
|YEW KIM YONG||8/10||1336 days||4.3||8%|
|Henry Ang||8/10||1366 days||4.25||8%|
|Wynnie Goh||8/10||1428 days||4.13||8%|
|Valentine de Beer||9/10||1524 days||4.16||8%|
|Susanna Daaike||10/10||1533 days||4.14||8%|
|Laura Schratt||9/10||1536 days||4.14||8%|
|Virginia Fradin||10/10||1540 days||4.13||8%|
|Michael L||10/10||1542 days||4.13||8%|
|Verena Konetzhi||7/10||1556 days||3.73||7%|
|ks ks||10/10||1576 days||4.06||8%|
|Steven schoof||1/10||1579 days||2.96||6%|
|Max Seikowsky||9/10||1581 days||4.05||8%|
|Rujing Lu||9/10||1610 days||3.99||8%|
|Matt Lohmeyer||10/10||1610 days||3.99||8%|
|Anais Boileau||10/10||1624 days||3.96||7%|
|Madita and Lisann||9/10||1625 days||3.96||7%|
|Xue Rong Kok||7/10||1641 days||3.58||7%|
|Sivram SD||10/10||1641 days||3.93||7%|
|melissa heng||10/10||1885 days||3.45||7%|
|Andy Jobst||10/10||2006 days||3.22||6%|
|Andreas Liebe||10/10||2264 days||2.71||5%|
|Jana Rutkowski||10/10||2267 days||2.71||5%|
|Jesper Henriksen||8/10||2276 days||2.55||5%|
|Helene Andersen||10/10||2276 days||2.69||5%|
|Sara Berton||9/10||2290 days||2.66||5%|
|Kiernan Matthew||10/10||2308 days||2.63||5%|
|Becky Davis||10/10||2308 days||2.63||5%|
|Natalie Boehm||8/10||2340 days||2.44||5%|
|Audrey Ripoche||9/10||2622 days||2.01||4%|
|Rey Germain||9/10||2622 days||2.01||4%|
|Asmawi Wahab||10/10||2646 days||1.96||4%|
|Sabisch Moritz||10/10||2646 days||1.96||4%|
|Andreas and Christine and Nora Busch||10/10||2735 days||1.79||3%|
|Kasten Madsen||8/10||3020 days||1.17||2%|
|Erik Poirer||9/10||3025 days||1.22||2%|
|R Straathof||8/10||3027 days||1.16||2%|
|Chris Marsh||9/10||3037 days||1.2||2%|
|Roberto Hallblom||7/10||3038 days||1.09||2%|
|Katja Klein||10/10||3085 days||1.11||2%|
|Marc Edwards||10/10||3335 days||0.62||1%|
|Sam papworth||10/10||3345 days||0.6||1%|
|Danny Connor||10/10||3345 days||0.6||1%|
|Craig Hathaway||10/10||3345 days||0.6||1%|
|Sarah James||9/10||3345 days||0.6||1%|
|Shoko Watanabe||9/10||3345 days||0.6||1%|
|Nick Foster||9/10||3359 days||0.57||1%|
|Christine Gschwandtl||10/10||3368 days||0.55||1%|
|Adam Duus-Boolsen||8/10||3369 days||0.52||1%|
|Michael Long||10/10||3370 days||0.55||1%|
|Laurent Michon||8/10||3375 days||0.51||1%|
|Manuela Manns||9/10||3390 days||0.51||1%|
|Ann Michle||9/10||3662 days||0.0||0%|
|Kaddi & Grego||9/10||3743 days||0.0||0%|
|emily walters||10/10||3770 days||0.0||0%|
|Omar Frenchy||9/10||3779 days||0.0||0%|
|Conor Coyle||8/10||3787 days||0.0||0%|
|Grainne Ahern||3/10||3801 days||0.0||0%|
|Sanne Bouw||10/10||3832 days||0.0||0%|
|phil harter||10/10||3954 days||0.0||0%|
|Manuel M||10/10||3985 days||0.0||0%|
|Tracy McKenzie||10/10||3985 days||0.0||0%|
|Chris S||9/10||4015 days||0.0||0%|
|Nicole Weckert||10/10||4015 days||0.0||0%|
|scott waldron||10/10||4046 days||0.0||0%|
|Robyn Stevens||10/10||4046 days||0.0||0%|
|Jamie R||10/10||4076 days||0.0||0%|
|sarlene sarlene||10/10||4076 days||0.0||0%|
|madelene hjort||10/10||4076 days||0.0||0%|
|Christophe Delacourt||10/10||4080 days||0.0||0%|
|melony Stieben||10/10||4099 days||0.0||0%|
|peter barrett||10/10||4109 days||0.0||0%|
|Neeltje Bongers||10/10||4117 days||0.0||0%|
|Dustin Williams||10/10||4117 days||0.0||0%|
|Abigail Mullins||10/10||4132 days||0.0||0%|
|Marlene Sander||9/10||4152 days||0.0||0%|
|matt snell||10/10||4157 days||0.0||0%|
|Sascha Bucher||10/10||4174 days||0.0||0%|
|saskia Seidel||10/10||4174 days||0.0||0%|
|densie clarke||10/10||4201 days||0.0||0%|
|Ruben Ott||10/10||4201 days||0.0||0%|
|Victoria Thomson||10/10||4201 days||0.0||0%|
|Eleanor Edwards||10/10||4238 days||0.0||0%|
|Louise Harris||10/10||4238 days||0.0||0%|
|Hannah Logan||10/10||4238 days||0.0||0%|
|Gaurav M||10/10||4239 days||0.0||0%|
|Rebekah Holbrook||9/10||4504 days||0.0||0%|
|Lyn Saxon||10/10||4561 days||0.0||0%|
|Wendy Williams||9/10||4568 days||0.0||0%|
|Ian Coldrake||10/10||4643 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 104 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.