Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||1059 days||100%|
|nyssa halim||8/10||1362 days||81%|
|Ian Ling||9/10||1668 days||74%|
|Tina Kueffer||10/10||1796 days||69%|
|Viki Kent||9/10||1824 days||68%|
|Maura O'Connell||8/10||1834 days||64%|
|YEW KIM YONG||8/10||1850 days||64%|
|Henry Ang||8/10||1880 days||62%|
|Wynnie Goh||8/10||1942 days||60%|
|Valentine de Beer||9/10||2038 days||60%|
|Susanna Daaike||10/10||2047 days||59%|
|Laura Schratt||9/10||2050 days||59%|
|Virginia Fradin||10/10||2054 days||59%|
|Michael L||10/10||2056 days||59%|
|Verena Konetzhi||7/10||2070 days||53%|
|ks ks||10/10||2090 days||58%|
|Steven schoof||1/10||2093 days||42%|
|Max Seikowsky||9/10||2095 days||58%|
|Rujing Lu||9/10||2124 days||57%|
|Matt Lohmeyer||10/10||2124 days||57%|
|Anais Boileau||10/10||2138 days||56%|
|Madita and Lisann||9/10||2139 days||56%|
|Xue Rong Kok||7/10||2155 days||50%|
|Sivram SD||10/10||2155 days||55%|
|melissa heng||10/10||2399 days||46%|
|Andy Jobst||10/10||2520 days||41%|
|Andreas Liebe||10/10||2778 days||31%|
|Jana Rutkowski||10/10||2781 days||31%|
|Jesper Henriksen||8/10||2790 days||29%|
|Helene Andersen||10/10||2790 days||31%|
|Sara Berton||9/10||2804 days||30%|
|Kiernan Matthew||10/10||2822 days||30%|
|Becky Davis||10/10||2822 days||30%|
|Natalie Boehm||8/10||2854 days||27%|
|Audrey Ripoche||9/10||3136 days||18%|
|Rey Germain||9/10||3136 days||18%|
|Asmawi Wahab||10/10||3160 days||17%|
|Sabisch Moritz||10/10||3160 days||17%|
|Andreas and Christine and Nora Busch||10/10||3249 days||13%|
|Kasten Madsen||8/10||3534 days||2%|
|Erik Poirer||9/10||3539 days||2%|
|R Straathof||8/10||3541 days||2%|
|Chris Marsh||9/10||3551 days||2%|
|Roberto Hallblom||7/10||3552 days||1%|
|Katja Klein||10/10||3599 days||0%|
|Marc Edwards||10/10||3849 days||18%|
|Sam papworth||10/10||3859 days||18%|
|Danny Connor||10/10||3859 days||18%|
|Craig Hathaway||10/10||3859 days||18%|
|Sarah James||9/10||3859 days||18%|
|Shoko Watanabe||9/10||3859 days||18%|
|Nick Foster||9/10||3873 days||18%|
|Christine Gschwandtl||10/10||3882 days||18%|
|Adam Duus-Boolsen||8/10||3883 days||17%|
|Michael Long||10/10||3884 days||18%|
|Laurent Michon||8/10||3889 days||17%|
|Manuela Manns||9/10||3904 days||18%|
|Ann Michle||9/10||4176 days||18%|
|Kaddi & Grego||9/10||4257 days||18%|
|emily walters||10/10||4284 days||18%|
|Omar Frenchy||9/10||4293 days||18%|
|Conor Coyle||8/10||4301 days||17%|
|Grainne Ahern||3/10||4315 days||13%|
|Sanne Bouw||10/10||4346 days||18%|
|phil harter||10/10||4468 days||18%|
|Manuel M||10/10||4499 days||18%|
|Tracy McKenzie||10/10||4499 days||18%|
|Chris S||9/10||4529 days||18%|
|Nicole Weckert||10/10||4529 days||18%|
|scott waldron||10/10||4560 days||18%|
|Robyn Stevens||10/10||4560 days||18%|
|Jamie R||10/10||4590 days||18%|
|sarlene sarlene||10/10||4590 days||18%|
|madelene hjort||10/10||4590 days||18%|
|Christophe Delacourt||10/10||4594 days||18%|
|melony Stieben||10/10||4613 days||18%|
|peter barrett||10/10||4623 days||18%|
|Neeltje Bongers||10/10||4631 days||18%|
|Dustin Williams||10/10||4631 days||18%|
|Abigail Mullins||10/10||4646 days||18%|
|Marlene Sander||9/10||4666 days||18%|
|matt snell||10/10||4671 days||18%|
|Sascha Bucher||10/10||4688 days||18%|
|saskia Seidel||10/10||4688 days||18%|
|densie clarke||10/10||4715 days||18%|
|Ruben Ott||10/10||4715 days||18%|
|Victoria Thomson||10/10||4715 days||18%|
|Eleanor Edwards||10/10||4752 days||18%|
|Louise Harris||10/10||4752 days||18%|
|Hannah Logan||10/10||4752 days||18%|
|Gaurav M||10/10||4752 days||18%|
|Rebekah Holbrook||9/10||5018 days||18%|
|Lyn Saxon||10/10||5075 days||18%|
|Wendy Williams||9/10||5082 days||18%|
|Ian Coldrake||10/10||5157 days||18%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.