Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||874 days||100%|
|nyssa halim||8/10||1177 days||36%|
|Ian Ling||9/10||1483 days||33%|
|Tina Kueffer||10/10||1611 days||31%|
|Viki Kent||9/10||1639 days||31%|
|Maura O'Connell||8/10||1649 days||29%|
|YEW KIM YONG||8/10||1665 days||29%|
|Henry Ang||8/10||1695 days||28%|
|Wynnie Goh||8/10||1757 days||27%|
|Valentine de Beer||9/10||1853 days||27%|
|Susanna Daaike||10/10||1862 days||27%|
|Laura Schratt||9/10||1865 days||27%|
|Virginia Fradin||10/10||1869 days||27%|
|Michael L||10/10||1871 days||27%|
|Verena Konetzhi||7/10||1885 days||24%|
|ks ks||10/10||1905 days||26%|
|Steven schoof||1/10||1908 days||19%|
|Max Seikowsky||9/10||1910 days||26%|
|Rujing Lu||9/10||1939 days||26%|
|Matt Lohmeyer||10/10||1939 days||26%|
|Anais Boileau||10/10||1953 days||26%|
|Madita and Lisann||9/10||1954 days||26%|
|Xue Rong Kok||7/10||1970 days||23%|
|Sivram SD||10/10||1970 days||25%|
|melissa heng||10/10||2214 days||22%|
|Andy Jobst||10/10||2335 days||20%|
|Andreas Liebe||10/10||2593 days||16%|
|Jana Rutkowski||10/10||2596 days||16%|
|Jesper Henriksen||8/10||2605 days||15%|
|Helene Andersen||10/10||2605 days||16%|
|Sara Berton||9/10||2619 days||15%|
|Kiernan Matthew||10/10||2637 days||15%|
|Becky Davis||10/10||2637 days||15%|
|Natalie Boehm||8/10||2669 days||14%|
|Audrey Ripoche||9/10||2951 days||10%|
|Rey Germain||9/10||2951 days||10%|
|Asmawi Wahab||10/10||2975 days||10%|
|Sabisch Moritz||10/10||2975 days||10%|
|Andreas and Christine and Nora Busch||10/10||3064 days||8%|
|Kasten Madsen||8/10||3349 days||4%|
|Erik Poirer||9/10||3354 days||4%|
|R Straathof||8/10||3356 days||4%|
|Chris Marsh||9/10||3366 days||4%|
|Roberto Hallblom||7/10||3367 days||3%|
|Katja Klein||10/10||3414 days||3%|
|Marc Edwards||10/10||3664 days||7%|
|Sam papworth||10/10||3674 days||7%|
|Danny Connor||10/10||3674 days||7%|
|Craig Hathaway||10/10||3674 days||7%|
|Sarah James||9/10||3674 days||7%|
|Shoko Watanabe||9/10||3674 days||7%|
|Nick Foster||9/10||3688 days||7%|
|Christine Gschwandtl||10/10||3697 days||7%|
|Adam Duus-Boolsen||8/10||3698 days||7%|
|Michael Long||10/10||3699 days||7%|
|Laurent Michon||8/10||3704 days||7%|
|Manuela Manns||9/10||3719 days||7%|
|Ann Michle||9/10||3991 days||7%|
|Kaddi & Grego||9/10||4072 days||7%|
|emily walters||10/10||4099 days||7%|
|Omar Frenchy||9/10||4108 days||7%|
|Conor Coyle||8/10||4116 days||7%|
|Grainne Ahern||3/10||4130 days||6%|
|Sanne Bouw||10/10||4161 days||7%|
|phil harter||10/10||4283 days||7%|
|Manuel M||10/10||4314 days||7%|
|Tracy McKenzie||10/10||4314 days||7%|
|Chris S||9/10||4344 days||7%|
|Nicole Weckert||10/10||4344 days||7%|
|scott waldron||10/10||4375 days||7%|
|Robyn Stevens||10/10||4375 days||7%|
|Jamie R||10/10||4405 days||7%|
|sarlene sarlene||10/10||4405 days||7%|
|madelene hjort||10/10||4405 days||7%|
|Christophe Delacourt||10/10||4409 days||7%|
|melony Stieben||10/10||4428 days||7%|
|peter barrett||10/10||4438 days||7%|
|Neeltje Bongers||10/10||4446 days||7%|
|Dustin Williams||10/10||4446 days||7%|
|Abigail Mullins||10/10||4461 days||7%|
|Marlene Sander||9/10||4481 days||7%|
|matt snell||10/10||4485 days||7%|
|Sascha Bucher||10/10||4503 days||7%|
|saskia Seidel||10/10||4503 days||7%|
|densie clarke||10/10||4530 days||7%|
|Ruben Ott||10/10||4530 days||7%|
|Victoria Thomson||10/10||4530 days||7%|
|Eleanor Edwards||10/10||4567 days||7%|
|Louise Harris||10/10||4567 days||7%|
|Hannah Logan||10/10||4567 days||7%|
|Gaurav M||10/10||4567 days||7%|
|Rebekah Holbrook||9/10||4833 days||7%|
|Lyn Saxon||10/10||4890 days||7%|
|Wendy Williams||9/10||4897 days||7%|
|Ian Coldrake||10/10||4972 days||7%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 71 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.