Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Skydive Wanaka experience has a total of 188 reviews. There are 185 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
The raw data average (mean) for all the Skydive Wanaka valid reviews is 93.89% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
92 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 185 valid reviews, the experience has 92 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 92 face-to-face reviews:
The raw data average (mean) for all the Skydive Wanaka face-to-face reviews is 92.07% and is based on 92 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|CHI HO LI||10/10||689 days||31.12||100%|
|nyssa halim||8/10||992 days||6.35||20%|
|Ian Ling||9/10||1298 days||4.6||15%|
|Tina Kueffer||10/10||1426 days||4.35||14%|
|Viki Kent||9/10||1454 days||4.3||14%|
|Maura O'Connell||8/10||1464 days||4.06||13%|
|YEW KIM YONG||8/10||1480 days||4.03||13%|
|Henry Ang||8/10||1510 days||3.98||13%|
|Wynnie Goh||8/10||1572 days||3.86||12%|
|Valentine de Beer||9/10||1668 days||3.88||12%|
|Susanna Daaike||10/10||1677 days||3.86||12%|
|Laura Schratt||9/10||1680 days||3.86||12%|
|Virginia Fradin||10/10||1684 days||3.85||12%|
|Michael L||10/10||1686 days||3.84||12%|
|Verena Konetzhi||7/10||1700 days||3.47||11%|
|ks ks||10/10||1720 days||3.78||12%|
|Steven schoof||1/10||1723 days||2.75||9%|
|Max Seikowsky||9/10||1725 days||3.77||12%|
|Rujing Lu||9/10||1754 days||3.71||12%|
|Matt Lohmeyer||10/10||1754 days||3.71||12%|
|Anais Boileau||10/10||1768 days||3.68||12%|
|Madita and Lisann||9/10||1769 days||3.68||12%|
|Xue Rong Kok||7/10||1785 days||3.32||11%|
|Sivram SD||10/10||1785 days||3.65||12%|
|melissa heng||10/10||2029 days||3.17||10%|
|Andy Jobst||10/10||2150 days||2.94||9%|
|Andreas Liebe||10/10||2408 days||2.43||8%|
|Jana Rutkowski||10/10||2411 days||2.42||8%|
|Jesper Henriksen||8/10||2420 days||2.29||7%|
|Helene Andersen||10/10||2420 days||2.41||8%|
|Sara Berton||9/10||2434 days||2.38||8%|
|Kiernan Matthew||10/10||2452 days||2.34||8%|
|Becky Davis||10/10||2452 days||2.34||8%|
|Natalie Boehm||8/10||2484 days||2.17||7%|
|Audrey Ripoche||9/10||2766 days||1.73||6%|
|Rey Germain||9/10||2766 days||1.73||6%|
|Asmawi Wahab||10/10||2790 days||1.68||5%|
|Sabisch Moritz||10/10||2790 days||1.68||5%|
|Andreas and Christine and Nora Busch||10/10||2879 days||1.51||5%|
|Kasten Madsen||8/10||3164 days||0.9||3%|
|Erik Poirer||9/10||3169 days||0.94||3%|
|R Straathof||8/10||3171 days||0.89||3%|
|Chris Marsh||9/10||3181 days||0.92||3%|
|Roberto Hallblom||7/10||3182 days||0.83||3%|
|Katja Klein||10/10||3229 days||0.82||3%|
|Marc Edwards||10/10||3479 days||0.33||1%|
|Sam papworth||10/10||3489 days||0.32||1%|
|Danny Connor||10/10||3489 days||0.32||1%|
|Craig Hathaway||10/10||3489 days||0.32||1%|
|Sarah James||9/10||3489 days||0.32||1%|
|Shoko Watanabe||9/10||3489 days||0.32||1%|
|Nick Foster||9/10||3503 days||0.29||1%|
|Christine Gschwandtl||10/10||3512 days||0.27||1%|
|Adam Duus-Boolsen||8/10||3513 days||0.25||1%|
|Michael Long||10/10||3514 days||0.27||1%|
|Laurent Michon||8/10||3519 days||0.24||1%|
|Manuela Manns||9/10||3534 days||0.23||1%|
|Ann Michle||9/10||3806 days||0.0||0%|
|Kaddi & Grego||9/10||3887 days||0.0||0%|
|emily walters||10/10||3914 days||0.0||0%|
|Omar Frenchy||9/10||3923 days||0.0||0%|
|Conor Coyle||8/10||3931 days||0.0||0%|
|Grainne Ahern||3/10||3945 days||0.0||0%|
|Sanne Bouw||10/10||3976 days||0.0||0%|
|phil harter||10/10||4098 days||0.0||0%|
|Manuel M||10/10||4129 days||0.0||0%|
|Tracy McKenzie||10/10||4129 days||0.0||0%|
|Chris S||9/10||4159 days||0.0||0%|
|Nicole Weckert||10/10||4159 days||0.0||0%|
|scott waldron||10/10||4190 days||0.0||0%|
|Robyn Stevens||10/10||4190 days||0.0||0%|
|Jamie R||10/10||4220 days||0.0||0%|
|sarlene sarlene||10/10||4220 days||0.0||0%|
|madelene hjort||10/10||4220 days||0.0||0%|
|Christophe Delacourt||10/10||4224 days||0.0||0%|
|melony Stieben||10/10||4243 days||0.0||0%|
|peter barrett||10/10||4253 days||0.0||0%|
|Neeltje Bongers||10/10||4261 days||0.0||0%|
|Dustin Williams||10/10||4261 days||0.0||0%|
|Abigail Mullins||10/10||4276 days||0.0||0%|
|Marlene Sander||9/10||4296 days||0.0||0%|
|matt snell||10/10||4301 days||0.0||0%|
|Sascha Bucher||10/10||4318 days||0.0||0%|
|saskia Seidel||10/10||4318 days||0.0||0%|
|densie clarke||10/10||4345 days||0.0||0%|
|Ruben Ott||10/10||4345 days||0.0||0%|
|Victoria Thomson||10/10||4345 days||0.0||0%|
|Eleanor Edwards||10/10||4382 days||0.0||0%|
|Louise Harris||10/10||4382 days||0.0||0%|
|Hannah Logan||10/10||4382 days||0.0||0%|
|Gaurav M||10/10||4383 days||0.0||0%|
|Rebekah Holbrook||9/10||4648 days||0.0||0%|
|Lyn Saxon||10/10||4705 days||0.0||0%|
|Wendy Williams||9/10||4712 days||0.0||0%|
|Ian Coldrake||10/10||4787 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Skydive Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Wanaka experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.