Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro River Rafting.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
159 Valid Reviews
The Tongariro River Rafting experience has a total of 160 reviews. There are 159 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 159 valid reviews:
The raw data average (mean) for all the Tongariro River Rafting valid reviews is 97.92% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 159 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
The raw data average (mean) for all the Tongariro River Rafting face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Alison B.||10/10||35 days||99.81||100%|
|John Olsen||10/10||66 days||99.31||100%|
|Gary Walker||10/10||249 days||90.18||90%|
|Rowella Bacwaden||10/10||280 days||87.58||88%|
|Eileen H||10/10||339 days||81.79||82%|
|Jared London||10/10||431 days||70.56||71%|
|Helen Turner||10/10||461 days||66.32||66%|
|ACE Richardson||10/10||584 days||46.38||46%|
|Thea :-)||10/10||645 days||37.09||37%|
|William Webb||10/10||673 days||33.22||33%|
|Katelyn Mills||10/10||673 days||33.22||33%|
|Mrs Smith||10/10||673 days||33.22||33%|
|Wayne Smith||10/10||673 days||33.22||33%|
|Songyang Liu||10/10||704 days||29.23||29%|
|Mark Haydon||10/10||1038 days||5.51||6%|
|Kathryn Sherlock||10/10||1253 days||4.69||5%|
|Cherie Kemp||10/10||1253 days||4.69||5%|
|Renee Kemp||10/10||1253 days||4.69||5%|
|Patrick McIvor||10/10||1375 days||4.45||4%|
|Uschi Pongratz||10/10||1409 days||4.39||4%|
|Jessica Ruhland||10/10||1409 days||4.39||4%|
|Philip Piel||8/10||1414 days||4.16||4%|
|Funny Schutt||10/10||1466 days||4.27||4%|
|Craig McCarthy||10/10||1496 days||4.22||4%|
|Tim K||10/10||1496 days||4.22||4%|
|Jack Shearer||10/10||1619 days||3.97||4%|
|Monika M||10/10||1649 days||3.92||4%|
|Ian Wilmot||10/10||1710 days||3.8||4%|
|Rodger Lamb||10/10||1741 days||3.74||4%|
|Leah Kyllo||10/10||1800 days||3.62||4%|
|Juliet Battersby||10/10||1800 days||3.62||4%|
|Chris C||10/10||1861 days||3.5||4%|
|Mike Hollows||10/10||2045 days||3.14||3%|
|Monique Hollows||10/10||2106 days||3.02||3%|
|Thomas Subritzky||10/10||2106 days||3.02||3%|
|Helen Steele||10/10||2134 days||2.97||3%|
|andy godfrey||9/10||2165 days||2.91||3%|
|Chris Nisbet||8/10||2165 days||2.76||3%|
|Michelle Sanders||9/10||2196 days||2.85||3%|
|phil costello||8/10||2226 days||2.65||3%|
|Robyn Orchard||10/10||2257 days||2.73||3%|
|Gisele Phillips||9/10||2257 days||2.73||3%|
|E Wall||10/10||2257 days||2.73||3%|
|Grahame Keast||10/10||2318 days||2.61||3%|
|Linda Bates||10/10||2318 days||2.61||3%|
|Morgan Buckingham||10/10||2318 days||2.61||3%|
|Julian Roots||10/10||2471 days||2.31||2%|
|Lynette Nicolson||10/10||2530 days||2.19||2%|
|RENs Rens||10/10||2530 days||2.19||2%|
|Mats Harstedt||9/10||2845 days||1.58||2%|
|Ravi Chand||10/10||3626 days||0.05||0%|
|anthony mcclaren||9/10||3626 days||0.05||0%|
|Stefanie Micheler||10/10||3668 days||0.0||0%|
|Jake Volle||10/10||3687 days||0.0||0%|
|Jess Woods||10/10||3748 days||0.0||0%|
|Dave Roebuck||10/10||3810 days||0.0||0%|
|Tanja Kirschmann||10/10||3915 days||0.0||0%|
|karlijn schaap||10/10||4022 days||0.0||0%|
|Jan Burch||9/10||4164 days||0.0||0%|
|zane mirfin||10/10||4221 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tongariro River Rafting experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Tongariro River Rafting experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Tongariro River Rafting experience has been adjusted for 28 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.