Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo Tandem Skydiving.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
130 Valid Reviews
The Taupo Tandem Skydiving experience has a total of 132 reviews. There are 130 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 130 valid reviews:
The raw data average (mean) for all the Taupo Tandem Skydiving valid reviews is 92.23% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 130 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
The raw data average (mean) for all the Taupo Tandem Skydiving face-to-face reviews is 91.77% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sandra Reynders||10/10||1339 days||4.52||100%|
|Jessica Nasstrom||10/10||1371 days||4.46||99%|
|Matt Harris||9/10||1596 days||4.02||89%|
|Nadja Guiliani||9/10||1597 days||4.02||89%|
|Laerke Soee||10/10||1604 days||4.0||89%|
|Christian Krause||10/10||1604 days||4.0||89%|
|Matt Irwin||9/10||1627 days||3.96||88%|
|Tom Hurst||9/10||1627 days||3.96||88%|
|Luca Herzig||10/10||1632 days||3.95||87%|
|Natasha Harbinson||10/10||1635 days||3.94||87%|
|Philip Piel||10/10||1656 days||3.9||86%|
|Mikkel Palleson||10/10||1658 days||3.9||86%|
|Asborn Damgaard||7/10||1663 days||3.54||78%|
|Raviv Regev||8/10||1688 days||3.65||81%|
|Sophie Jenkins||10/10||1709 days||3.8||84%|
|Charlotte Casey||9/10||2344 days||2.56||57%|
|Rhys Williams||7/10||2372 days||2.28||50%|
|Ruth Watkin||10/10||2372 days||2.5||55%|
|Jake Bell||9/10||2407 days||2.43||54%|
|Courtney Quintrell||8/10||2720 days||1.73||38%|
|Neele & Philipp||9/10||2723 days||1.81||40%|
|Christina Rodewald||9/10||2746 days||1.77||39%|
|Jens Moller||10/10||3071 days||1.13||25%|
|Yves & Sylvia||10/10||3092 days||1.09||24%|
|Nelly & Lisa||9/10||3094 days||1.09||24%|
|Franziska & Katrin||9/10||3099 days||1.08||24%|
|Graham Swinyard||8/10||3101 days||1.02||23%|
|Stefanny Ling||9/10||3409 days||0.47||10%|
|Kate Morgan||10/10||3432 days||0.43||9%|
|Ann-Katrine & Sille||8/10||3442 days||0.39||9%|
|Leslie Aldridge||4/10||3465 days||0.29||6%|
|Will Jemma||10/10||3822 days||0.0||0%|
|Martÿn Steenvoorden||9/10||3829 days||0.0||0%|
|Lisa Beauchemin||10/10||3832 days||0.0||0%|
|Mille Winther||6/10||3910 days||0.0||0%|
|Matty Boombatty||10/10||3960 days||0.0||0%|
|Jon Li||10/10||4155 days||0.0||0%|
|Bonnie Turner||9/10||4233 days||0.0||0%|
|Joanne M||9/10||4519 days||0.0||0%|
|Sarah Maudsley||9/10||4529 days||0.0||0%|
|Kelly Noirin||9/10||4530 days||0.0||0%|
|Marc Hertogs||10/10||4559 days||0.0||0%|
|Stephanie Jones||10/10||4583 days||0.0||0%|
|Laura Sutton||9/10||4583 days||0.0||0%|
|Aske Helbor||10/10||4586 days||0.0||0%|
|Martin Nigschit||8/10||4617 days||0.0||0%|
|Michelle Orr||10/10||4625 days||0.0||0%|
|Richard Kindgren||10/10||4635 days||0.0||0%|
|Jessica Callen||10/10||4745 days||0.0||0%|
|Kim Holland||10/10||4879 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taupo Tandem Skydiving experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Taupo Tandem Skydiving experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taupo Tandem Skydiving experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.