Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taupo Tandem Skydiving.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
132 Valid Reviews
The Taupo Tandem Skydiving experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
The raw data average (mean) for all the Taupo Tandem Skydiving valid reviews is 92.35% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 132 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
The raw data average (mean) for all the Taupo Tandem Skydiving face-to-face reviews is 91.77% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|ILDIKO JUHASZ||10/10||143 days||100%|
|Sandra Reynders||10/10||1663 days||4%|
|Jessica Nasstrom||10/10||1695 days||4%|
|Matt Harris||9/10||1920 days||3%|
|Nadja Guiliani||9/10||1921 days||3%|
|Laerke Soee||10/10||1928 days||3%|
|Christian Krause||10/10||1928 days||3%|
|Matt Irwin||9/10||1951 days||3%|
|Tom Hurst||9/10||1951 days||3%|
|Luca Herzig||10/10||1956 days||3%|
|Natasha Harbinson||10/10||1959 days||3%|
|Philip Piel||10/10||1980 days||3%|
|Mikkel Palleson||10/10||1982 days||3%|
|Asborn Damgaard||7/10||1987 days||3%|
|Raviv Regev||8/10||2012 days||3%|
|Sophie Jenkins||10/10||2033 days||3%|
|Charlotte Casey||9/10||2668 days||2%|
|Rhys Williams||7/10||2696 days||1%|
|Ruth Watkin||10/10||2696 days||2%|
|Jake Bell||9/10||2731 days||1%|
|Courtney Quintrell||8/10||3044 days||1%|
|Neele & Philipp||9/10||3047 days||1%|
|Christina Rodewald||9/10||3070 days||1%|
|Jens Moller||10/10||3395 days||0%|
|Yves & Sylvia||10/10||3416 days||0%|
|Nelly & Lisa||9/10||3418 days||0%|
|Franziska & Katrin||9/10||3423 days||0%|
|Graham Swinyard||8/10||3425 days||0%|
|Stefanny Ling||9/10||3733 days||1%|
|Kate Morgan||10/10||3756 days||1%|
|Ann-Katrine & Sille||8/10||3766 days||1%|
|Leslie Aldridge||4/10||3789 days||0%|
|Will Jemma||10/10||4146 days||1%|
|Martÿn Steenvoorden||9/10||4153 days||1%|
|Lisa Beauchemin||10/10||4156 days||1%|
|Mille Winther||6/10||4234 days||0%|
|Matty Boombatty||10/10||4284 days||1%|
|Jon Li||10/10||4479 days||1%|
|Bonnie Turner||9/10||4557 days||1%|
|Joanne M||9/10||4843 days||1%|
|Sarah Maudsley||9/10||4853 days||1%|
|Kelly Noirin||9/10||4854 days||1%|
|Marc Hertogs||10/10||4883 days||1%|
|Stephanie Jones||10/10||4907 days||1%|
|Laura Sutton||9/10||4907 days||1%|
|Aske Helbor||10/10||4910 days||1%|
|Martin Nigschit||8/10||4941 days||1%|
|Michelle Orr||10/10||4949 days||1%|
|Richard Kindgren||10/10||4959 days||1%|
|Jessica Callen||10/10||5069 days||1%|
|Kim Holland||10/10||5203 days||1%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taupo Tandem Skydiving experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 120 days. However the Taupo Tandem Skydiving experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taupo Tandem Skydiving experience has been adjusted for 124 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.