Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rafting New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rafting New Zealand

Valid Reviews

236 Valid Reviews

The Rafting New Zealand experience has a total of 241 reviews. There are 236 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 236 valid reviews:

Rating Count Percentage
10/10 222
94%
9/10 9
4%
8/10 3
1%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.07% Average

The raw data average (mean) for all the Rafting New Zealand valid reviews is 99.07% and is based on 236 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 236 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 4
36%
9/10 5
45%
8/10 1
9%
7/10 1
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Rafting New Zealand face-to-face reviews is 90.91% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Suzette 10/10 137 days 97.03 100%
Aaron 10/10 137 days 97.03 100%
Arizona 10/10 137 days 97.03 100%
Blake 10/10 137 days 97.03 100%
Mark Brabyn 10/10 137 days 97.03 100%
Erica 10/10 137 days 97.03 100%
Victoria 10/10 137 days 97.03 100%
Heather 10/10 168 days 95.53 98%
Tulip Te Whata 10/10 258 days 89.45 92%
Vicki Mayo 10/10 349 days 80.7 83%
JessicaAnne 10/10 411 days 73.23 75%
amanda pritchard 10/10 411 days 73.23 75%
Tiwana Tibble 9/10 441 days 69.18 71%
Nancy Milligan 10/10 472 days 64.7 66%
KC B 10/10 561 days 50.19 51%
Brandon Cassidy 9/10 565 days true 59.41 61%
Nicole Murphy 10/10 592 days 45.09 46%
Sharon Madsen 10/10 592 days 45.09 46%
Bullet 10/10 623 days 40.3 41%
Sarah H 10/10 714 days 28.0 28%
Shadae Gibson 10/10 714 days 28.0 28%
Rain Ruan 10/10 776 days 21.13 20%
liang wan 10/10 776 days 21.13 20%
Leila Martley 10/10 776 days 21.13 20%
Sassan 10/10 837 days 15.55 15%
Oliver Glosby 10/10 837 days 15.55 15%
Jo Lee 10/10 867 days 13.24 12%
Rish Balejko 10/10 867 days 13.24 12%
David Julius 10/10 867 days 13.24 12%
Matt Lee 10/10 867 days 13.24 12%
Miroslav Bazala 10/10 898 days 11.15 10%
Judah Wikeepa 10/10 898 days 11.15 10%
Torran Lepper 10/10 898 days 11.15 10%
Anders Hauke 10/10 924 days true 11.56 10%
Mr Bubbles 10/10 927 days 9.47 8%
Anna Doßler 7/10 933 days true 10.99 10%
Therese and Matthias 10/10 944 days true 10.34 9%
Suzy Danko 10/10 958 days 7.97 7%
Sue Pagura 10/10 958 days 7.97 7%
evan huang 10/10 958 days 7.97 7%
Selina You 8/10 989 days 6.78 5%
Kyla Russell 10/10 989 days 6.78 5%
Jackie Russell 10/10 989 days 6.78 5%
Tash Paora 10/10 989 days 6.78 5%
Anna Thrift 10/10 1019 days 5.92 4%
Sven Koch 10/10 1019 days 5.92 4%
Kerri Butler 10/10 1050 days 5.32 4%
Michelle & Mark Forte 10/10 1050 days 5.32 4%
Ashley Wehi 10/10 1050 days 5.32 4%
Tony Bennet 10/10 1111 days 4.98 4%
Dana Calvin 10/10 1111 days 4.98 4%
fran neal 10/10 1203 days 4.85 3%
Sharee Lane 10/10 1203 days 4.85 3%
dannielle porteous 10/10 1203 days 4.85 3%
Jethro Cooke 10/10 1233 days 4.81 3%
Michael Bowie 10/10 1233 days 4.81 3%
lillyonsod@gmail.com Onsod 10/10 1292 days 4.73 3%
Bernd Heimhuber 10/10 1323 days 4.69 3%
Loz Picen 10/10 1354 days 4.65 3%
Nico Duval 10/10 1415 days 4.56 3%
Anahera Whaanga 10/10 1568 days 4.35 3%
Adam Burden 10/10 1598 days 4.31 3%
Laura Pugh 10/10 1598 days 4.31 3%
Andreas Efstathiou 10/10 1598 days 4.31 3%
Danley Vince 10/10 1598 days 4.31 3%
Tony Holden 10/10 1598 days 4.31 3%
Lacey Hollins 10/10 1629 days 4.27 3%
yuk lynn chen 10/10 1629 days 4.27 3%
Kimberley Thomas 10/10 1629 days 4.27 3%
Georgia Macfarlane 10/10 1629 days 4.27 3%
Jordan Putt 10/10 1629 days 4.27 3%
rafting5664xxqwerty 10/10 1629 days 4.27 3%
Sarah Portas 10/10 1629 days 4.27 3%
Shay Moon 10/10 1657 days 4.23 3%
Tony Billett 10/10 1688 days 4.19 3%
Keith Nelson 10/10 1688 days 4.19 3%
Dee 10/10 1749 days 4.1 3%
Jess Perry 10/10 1749 days 4.1 3%
Lisa Kemp 10/10 1749 days 4.1 3%
Callum Learmonth 10/10 1780 days 4.06 3%
Glen Liu 10/10 1780 days 4.06 3%
Aly Learmonth 10/10 1780 days 4.06 3%
Tamar Learmonth 10/10 1780 days 4.06 3%
Bindi Thomas 10/10 1841 days 3.98 2%
Raj Paul 10/10 1902 days 3.89 2%
Melissa Ward 10/10 1963 days 3.81 2%
Quintin Hislop 10/10 1963 days 3.81 2%
Jasmine Hall 10/10 1963 days 3.81 2%
Gabrielle & Shawn Scott 10/10 2022 days 3.73 2%
isharpe 10/10 2022 days 3.73 2%
Mungy 8/10 2053 days 3.69 2%
eddieslee 10/10 2053 days 3.69 2%
maureen slee 10/10 2053 days 3.69 2%
David Butler 10/10 2053 days 3.69 2%
Jake Sommers 10/10 2084 days 3.65 2%
WendyRae 9/10 2145 days 3.56 2%
annette7B 10/10 2145 days 3.56 2%
Emma White 9/10 2145 days 3.56 2%
justinstewart 10/10 2175 days 3.52 2%
Emilydodo 10/10 2175 days 3.52 2%
shackni 10/10 2237 days 3.44 2%
PihaIndy 10/10 2237 days 3.44 2%
Kirsty 10/10 2237 days 3.44 2%
Kiz 10/10 2237 days 3.44 2%
willmack 10/10 2237 days 3.44 2%
stella71 10/10 2267 days 3.39 2%
BNZ_NewPlymouth 10/10 2298 days 3.35 2%
Abbott 10/10 2298 days 3.35 2%
Arizona8 10/10 2298 days 3.35 2%
Binnsie 10/10 2328 days 3.31 2%
nsalter05 10/10 2328 days 3.31 2%
joauer 10/10 2328 days 3.31 2%
lizy_t01 10/10 2359 days 3.27 2%
hottine 10/10 2359 days 3.27 2%
georger 10/10 2359 days 3.27 2%
cravedesign 10/10 2359 days 3.27 2%
Deez 10/10 2359 days 3.27 2%
sam26 10/10 2359 days 3.27 2%
ffitz1 10/10 2359 days 3.27 2%
banana2879 10/10 2388 days 3.23 2%
monni 10/10 2419 days 3.19 2%
adebortoli 10/10 2419 days 3.19 2%
Brewgardner 10/10 2419 days 3.19 2%
jackson78 6/10 2419 days 3.19 2%
nscalder 10/10 2419 days 3.19 2%
Niccastle 10/10 2419 days 3.19 2%
mike3950 10/10 2419 days 3.19 2%
Kiana 10/10 2419 days 3.19 2%
sway 10/10 2419 days 3.19 2%
mazandbaz4eva 10/10 2419 days 3.19 2%
JosieMP 10/10 2419 days 3.19 2%
JoBullock 10/10 2419 days 3.19 2%
SJMJTL 10/10 2450 days 3.14 2%
hetheringtons 10/10 2450 days 3.14 2%
Ganga 10/10 2450 days 3.14 2%
Maca 10/10 2450 days 3.14 2%
Katiepettigrew 10/10 2450 days 3.14 2%
Mueveese21 10/10 2450 days 3.14 2%
shague 10/10 2480 days 3.1 2%
andreal 10/10 2480 days 3.1 2%
lucyw 10/10 2480 days 3.1 2%
Caro954 10/10 2480 days 3.1 2%
scubafaris 10/10 2480 days 3.1 2%
Xenathedog 10/10 2511 days 3.06 2%
sandwa22 10/10 2511 days 3.06 2%
Tennantm 10/10 2511 days 3.06 2%
mrsteed 10/10 2541 days 3.02 1%
vtribello 10/10 2541 days 3.02 1%
LucyM 10/10 2541 days 3.02 1%
Bretherton 10/10 2572 days 2.98 1%
kathryn_mildon 10/10 2572 days 2.98 1%
Georgia_and_Paul 10/10 2572 days 2.98 1%
potplantman 10/10 2572 days 2.98 1%
TommyT 10/10 2572 days 2.98 1%
Deloitte_ERS_NZ 10/10 2572 days 2.98 1%
Robyn88 10/10 2603 days 2.93 1%
aryav 10/10 2603 days 2.93 1%
gems 9/10 2603 days 2.93 1%
EmmaKara 10/10 2633 days 2.89 1%
Karlabalfour 10/10 2633 days 2.89 1%
taritabaquie 10/10 2633 days 2.89 1%
Naez 10/10 2633 days 2.89 1%
janeti 10/10 2633 days 2.89 1%
josh 10/10 2664 days 2.85 1%
kiwiguy 10/10 2664 days 2.85 1%
Pitbull 10/10 2664 days 2.85 1%
the_catalpa 10/10 2694 days 2.81 1%
sscharlott 10/10 2694 days 2.81 1%
Khipperson 10/10 2694 days 2.81 1%
TarshKTM125 10/10 2694 days 2.81 1%
dnlpry 10/10 2694 days 2.81 1%
jessid 10/10 2694 days 2.81 1%
Juls 10/10 2694 days 2.81 1%
hammyp 10/10 2694 days 2.81 1%
Adrian Beckett 9/10 2721 days true 3.33 2%
Carolin 9/10 2724 days true 3.32 2%
PFA 10/10 2725 days 2.77 1%
lycrawford85 10/10 2725 days 2.77 1%
richardjrussell 10/10 2725 days 2.77 1%
matineeidol74 10/10 2725 days 2.77 1%
zxangel 10/10 2725 days 2.77 1%
Stefan Morris 9/10 2744 days true 3.29 2%
Jessie Currie 9/10 2744 days true 3.29 2%
Daniel Lang 8/10 2746 days true 3.29 2%
erikp13 10/10 2753 days 2.73 1%
wannaraft 10/10 2753 days 2.73 1%
hakim0101 10/10 2753 days 2.73 1%
Scd44 10/10 2753 days 2.73 1%
Fiona Page 10/10 2784 days 2.69 1%
marriners 10/10 2784 days 2.69 1%
bigL 10/10 2784 days 2.69 1%
KarenKennedy 10/10 2784 days 2.69 1%
thebouzaids 10/10 2784 days 2.69 1%
austin5 10/10 2784 days 2.69 1%
bentley_hewitts 10/10 2784 days 2.69 1%
pamaho 10/10 2784 days 2.69 1%
Lizard 10/10 2784 days 2.69 1%
ewok74 10/10 2784 days 2.69 1%
Canty35 10/10 2784 days 2.69 1%
Rustyd 10/10 2815 days 2.64 1%
caprius 10/10 2845 days 2.6 1%
fleurtie 10/10 2845 days 2.6 1%
Tanja 10/10 2876 days 2.56 1%
katiec82 10/10 2937 days 2.48 1%
Kyle88 10/10 2937 days 2.48 1%
gemmamalpas 10/10 2937 days 2.48 1%
Nelli 10/10 2937 days 2.48 1%
tuyphon 10/10 2998 days 2.39 1%
Sam Bishop 10/10 3090 days 2.27 1%
Nikki Brown 10/10 3090 days 2.27 1%
Andreas Backes 10/10 3090 days 2.27 1%
Anna 10/10 3118 days 2.23 1%
anaru 10/10 3118 days 2.23 1%
Jazman 10/10 3149 days 2.19 1%
stroalki 10/10 3149 days 2.19 1%
Sam Jones 10/10 3149 days 2.19 1%
saswoo 10/10 3180 days 2.14 1%
Hmabch 10/10 3180 days 2.14 1%
Andre Peklaj 10/10 3180 days 2.14 1%
Jane 10/10 3180 days 2.14 1%
liz 10/10 3180 days 2.14 1%
fridays 10/10 3180 days 2.14 1%
kiwifamily 10/10 3210 days 2.1 1%
zenzen 10/10 3210 days 2.1 1%
Emz 10/10 3241 days 2.06 0%
Cayla Perry 10/10 3241 days 2.06 0%
Dudley 10/10 3271 days 2.02 0%
Jason Wood 10/10 3271 days 2.02 0%
Siobhain O'Shea 10/10 3363 days 1.89 0%
Cat 10/10 3424 days 1.81 0%
Kate 10/10 3450 days 1.77 0%
Caron Dzermajko 10/10 3462 days 1.76 0%
Kelly 10/10 3490 days true 2.06 0%
Leanne 10/10 3554 days 1.63 0%
scott ross 10/10 3559 days 1.62 0%
Andrew 10/10 3608 days true 1.87 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rafting New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.18% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rafting New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Rafting New Zealand experience has been adjusted for 109 days. Adjustments are according to the following table.

Days Adjustment
……
106 -2.12%
107 -2.14%
108 -2.16%
109 -2.18%
110 -2.20%
111 -2.22%
112 -2.24%
……

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.