Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rafting New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rafting New Zealand

Valid Reviews

251 Valid Reviews

The Rafting New Zealand experience has a total of 258 reviews. There are 251 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 251 valid reviews:

Rating Count Percentage
10/10 236
94%
9/10 10
4%
8/10 3
1%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.08% Average

The raw data average (mean) for all the Rafting New Zealand valid reviews is 99.08% and is based on 251 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 251 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 4
36%
9/10 5
45%
8/10 1
9%
7/10 1
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Rafting New Zealand face-to-face reviews is 90.91% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.23%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
ELAINE GORDON 10/10 80 days 98.99 100%
Andrew Taylor 10/10 111 days 98.05 99%
Lino 9/10 201 days 93.6 94%
Jordan Bell 10/10 261 days 89.21 90%
Master Bell 10/10 262 days 89.12 90%
Poppy 10/10 262 days 89.12 90%
Te Wai 10/10 262 days 89.12 90%
Storm 10/10 262 days 89.12 90%
James 10/10 292 days 86.49 87%
TB 10/10 292 days 86.49 87%
Damian 10/10 292 days 86.49 87%
Paora 10/10 354 days 80.14 81%
Suzette 10/10 445 days 68.62 69%
Aaron 10/10 445 days 68.62 69%
Arizona 10/10 445 days 68.62 69%
Blake 10/10 445 days 68.62 69%
Mark Brabyn 10/10 445 days 68.62 69%
Erica 10/10 445 days 68.62 69%
Victoria 10/10 445 days 68.62 69%
Heather 10/10 476 days 64.1 64%
Wikitoria Tangihaere 10/10 535 days 54.64 55%
Tulip Te Whata 10/10 565 days 49.51 49%
Kahui 10/10 627 days 39.71 39%
Vicki Mayo 10/10 656 days 35.54 35%
JessicaAnne 10/10 718 days 27.52 27%
amanda pritchard 10/10 718 days 27.52 27%
Tiwana Tibble 9/10 748 days 24.08 23%
Nancy Milligan 10/10 779 days 20.82 20%
KC B 10/10 868 days 13.17 12%
Brandon Cassidy 9/10 873 days true 15.37 14%
Nicole Murphy 10/10 899 days 11.09 10%
Sharon Madsen 10/10 899 days 11.09 10%
Bullet 10/10 930 days 9.31 8%
Sarah H 10/10 1021 days 5.87 5%
Shadae Gibson 10/10 1021 days 5.87 5%
Rain Ruan 10/10 1083 days 5.02 4%
liang wan 10/10 1083 days 5.02 4%
Leila Martley 10/10 1083 days 5.02 4%
Sassan 10/10 1144 days 4.93 4%
Oliver Glosby 10/10 1144 days 4.93 4%
Jo Lee 10/10 1174 days 4.89 4%
Rish Balejko 10/10 1174 days 4.89 4%
David Julius 10/10 1174 days 4.89 4%
Matt Lee 10/10 1174 days 4.89 4%
Miroslav Bazala 10/10 1205 days 4.85 4%
Judah Wikeepa 10/10 1205 days 4.85 4%
Torran Lepper 10/10 1206 days 4.85 4%
Anders Hauke 10/10 1232 days true 5.77 5%
Mr Bubbles 10/10 1234 days 4.81 4%
Rani Smallman 10/10 1235 days 4.81 4%
Anna Doßler 7/10 1241 days true 5.76 5%
Therese and Matthias 10/10 1252 days true 5.74 5%
Suzy Danko 10/10 1265 days 4.77 4%
Sue Pagura 10/10 1265 days 4.77 4%
evan huang 10/10 1265 days 4.77 4%
Selina You 8/10 1296 days 4.72 4%
Kyla Russell 10/10 1296 days 4.72 4%
Jackie Russell 10/10 1296 days 4.72 4%
Tash Paora 10/10 1296 days 4.72 4%
Anna Thrift 10/10 1327 days 4.68 4%
Sven Koch 10/10 1327 days 4.68 4%
Kerri Butler 10/10 1357 days 4.64 4%
Michelle & Mark Forte 10/10 1357 days 4.64 4%
Ashley Wehi 10/10 1358 days 4.64 4%
Tony Bennet 10/10 1418 days 4.56 3%
Dana Calvin 10/10 1418 days 4.56 3%
fran neal 10/10 1510 days 4.43 3%
Sharee Lane 10/10 1510 days 4.43 3%
dannielle porteous 10/10 1510 days 4.43 3%
Jethro Cooke 10/10 1540 days 4.39 3%
Michael Bowie 10/10 1540 days 4.39 3%
lillyonsod@gmail.com Onsod 10/10 1599 days 4.31 3%
Bernd Heimhuber 10/10 1630 days 4.27 3%
Loz Picen 10/10 1661 days 4.22 3%
Nico Duval 10/10 1722 days 4.14 3%
Anahera Whaanga 10/10 1876 days 3.93 3%
Adam Burden 10/10 1906 days 3.89 3%
Laura Pugh 10/10 1906 days 3.89 3%
Andreas Efstathiou 10/10 1906 days 3.89 3%
Danley Vince 10/10 1906 days 3.89 3%
Tony Holden 10/10 1906 days 3.89 3%
Lacey Hollins 10/10 1936 days 3.85 3%
yuk lynn chen 10/10 1937 days 3.85 3%
Kimberley Thomas 10/10 1937 days 3.85 3%
Georgia Macfarlane 10/10 1937 days 3.85 3%
Jordan Putt 10/10 1937 days 3.85 3%
rafting5664xxqwerty 10/10 1937 days 3.85 3%
Sarah Portas 10/10 1937 days 3.85 3%
Shay Moon 10/10 1964 days 3.81 3%
Tony Billett 10/10 1996 days 3.77 3%
Keith Nelson 10/10 1996 days 3.77 3%
Dee 10/10 2057 days 3.68 3%
Jess Perry 10/10 2057 days 3.68 3%
Lisa Kemp 10/10 2057 days 3.68 3%
Callum Learmonth 10/10 2088 days 3.64 2%
Glen Liu 10/10 2088 days 3.64 2%
Aly Learmonth 10/10 2088 days 3.64 2%
Tamar Learmonth 10/10 2088 days 3.64 2%
Bindi Thomas 10/10 2149 days 3.56 2%
Raj Paul 10/10 2210 days 3.47 2%
Melissa Ward 10/10 2271 days 3.39 2%
Quintin Hislop 10/10 2271 days 3.39 2%
Jasmine Hall 10/10 2271 days 3.39 2%
Gabrielle & Shawn Scott 10/10 2330 days 3.31 2%
isharpe 10/10 2330 days 3.31 2%
Mungy 8/10 2361 days 3.27 2%
eddieslee 10/10 2361 days 3.27 2%
maureen slee 10/10 2361 days 3.27 2%
David Butler 10/10 2361 days 3.27 2%
Jake Sommers 10/10 2392 days 3.22 2%
WendyRae 9/10 2453 days 3.14 2%
annette7B 10/10 2453 days 3.14 2%
Emma White 9/10 2453 days 3.14 2%
justinstewart 10/10 2483 days 3.1 2%
Emilydodo 10/10 2483 days 3.1 2%
shackni 10/10 2545 days 3.01 2%
PihaIndy 10/10 2545 days 3.01 2%
Kirsty 10/10 2545 days 3.01 2%
Kiz 10/10 2545 days 3.01 2%
willmack 10/10 2545 days 3.01 2%
stella71 10/10 2575 days 2.97 2%
BNZ_NewPlymouth 10/10 2606 days 2.93 2%
Abbott 10/10 2606 days 2.93 2%
Arizona8 10/10 2606 days 2.93 2%
Binnsie 10/10 2636 days 2.89 2%
nsalter05 10/10 2636 days 2.89 2%
joauer 10/10 2636 days 2.89 2%
lizy_t01 10/10 2667 days 2.85 2%
hottine 10/10 2667 days 2.85 2%
georger 10/10 2667 days 2.85 2%
cravedesign 10/10 2667 days 2.85 2%
Deez 10/10 2667 days 2.85 2%
sam26 10/10 2667 days 2.85 2%
ffitz1 10/10 2667 days 2.85 2%
banana2879 10/10 2696 days 2.81 2%
monni 10/10 2727 days 2.76 2%
adebortoli 10/10 2727 days 2.76 2%
Brewgardner 10/10 2727 days 2.76 2%
jackson78 6/10 2727 days 2.76 2%
nscalder 10/10 2727 days 2.76 2%
Niccastle 10/10 2727 days 2.76 2%
mike3950 10/10 2727 days 2.76 2%
Kiana 10/10 2727 days 2.76 2%
sway 10/10 2727 days 2.76 2%
mazandbaz4eva 10/10 2727 days 2.76 2%
JosieMP 10/10 2727 days 2.76 2%
JoBullock 10/10 2727 days 2.76 2%
SJMJTL 10/10 2758 days 2.72 2%
hetheringtons 10/10 2758 days 2.72 2%
Ganga 10/10 2758 days 2.72 2%
Maca 10/10 2758 days 2.72 2%
Katiepettigrew 10/10 2758 days 2.72 2%
Mueveese21 10/10 2758 days 2.72 2%
shague 10/10 2788 days 2.68 2%
andreal 10/10 2788 days 2.68 2%
lucyw 10/10 2788 days 2.68 2%
Caro954 10/10 2788 days 2.68 2%
scubafaris 10/10 2788 days 2.68 2%
Xenathedog 10/10 2819 days 2.64 1%
sandwa22 10/10 2819 days 2.64 1%
Tennantm 10/10 2819 days 2.64 1%
mrsteed 10/10 2849 days 2.6 1%
vtribello 10/10 2849 days 2.6 1%
LucyM 10/10 2849 days 2.6 1%
Bretherton 10/10 2880 days 2.55 1%
kathryn_mildon 10/10 2880 days 2.55 1%
Georgia_and_Paul 10/10 2880 days 2.55 1%
potplantman 10/10 2880 days 2.55 1%
TommyT 10/10 2880 days 2.55 1%
Deloitte_ERS_NZ 10/10 2880 days 2.55 1%
Robyn88 10/10 2911 days 2.51 1%
aryav 10/10 2911 days 2.51 1%
gems 9/10 2911 days 2.51 1%
EmmaKara 10/10 2941 days 2.47 1%
Karlabalfour 10/10 2941 days 2.47 1%
taritabaquie 10/10 2941 days 2.47 1%
Naez 10/10 2941 days 2.47 1%
janeti 10/10 2941 days 2.47 1%
josh 10/10 2972 days 2.43 1%
kiwiguy 10/10 2972 days 2.43 1%
Pitbull 10/10 2972 days 2.43 1%
the_catalpa 10/10 3002 days 2.39 1%
sscharlott 10/10 3002 days 2.39 1%
Khipperson 10/10 3002 days 2.39 1%
TarshKTM125 10/10 3002 days 2.39 1%
dnlpry 10/10 3002 days 2.39 1%
jessid 10/10 3002 days 2.39 1%
Juls 10/10 3002 days 2.39 1%
hammyp 10/10 3002 days 2.39 1%
Adrian Beckett 9/10 3029 days true 2.82 2%
Carolin 9/10 3032 days true 2.82 2%
PFA 10/10 3033 days 2.35 1%
lycrawford85 10/10 3033 days 2.35 1%
richardjrussell 10/10 3033 days 2.35 1%
matineeidol74 10/10 3033 days 2.35 1%
zxangel 10/10 3033 days 2.35 1%
Stefan Morris 9/10 3052 days true 2.78 2%
Jessie Currie 9/10 3052 days true 2.78 2%
Daniel Lang 8/10 3054 days true 2.78 2%
erikp13 10/10 3061 days 2.31 1%
wannaraft 10/10 3061 days 2.31 1%
hakim0101 10/10 3061 days 2.31 1%
Scd44 10/10 3061 days 2.31 1%
Fiona Page 10/10 3092 days 2.26 1%
marriners 10/10 3092 days 2.26 1%
bigL 10/10 3092 days 2.26 1%
KarenKennedy 10/10 3092 days 2.26 1%
thebouzaids 10/10 3092 days 2.26 1%
austin5 10/10 3092 days 2.26 1%
bentley_hewitts 10/10 3092 days 2.26 1%
pamaho 10/10 3092 days 2.26 1%
Lizard 10/10 3092 days 2.26 1%
ewok74 10/10 3092 days 2.26 1%
Canty35 10/10 3092 days 2.26 1%
Rustyd 10/10 3123 days 2.22 1%
caprius 10/10 3153 days 2.18 1%
fleurtie 10/10 3153 days 2.18 1%
Tanja 10/10 3184 days 2.14 1%
katiec82 10/10 3245 days 2.05 1%
Kyle88 10/10 3245 days 2.05 1%
gemmamalpas 10/10 3245 days 2.05 1%
Nelli 10/10 3245 days 2.05 1%
tuyphon 10/10 3306 days 1.97 1%
Sam Bishop 10/10 3398 days 1.85 1%
Nikki Brown 10/10 3398 days 1.85 1%
Andreas Backes 10/10 3398 days 1.85 1%
Anna 10/10 3426 days 1.81 1%
anaru 10/10 3426 days 1.81 1%
Jazman 10/10 3457 days 1.76 1%
stroalki 10/10 3457 days 1.76 1%
Sam Jones 10/10 3457 days 1.76 1%
saswoo 10/10 3488 days 1.72 1%
Hmabch 10/10 3488 days 1.72 1%
Andre Peklaj 10/10 3488 days 1.72 1%
Jane 10/10 3488 days 1.72 1%
liz 10/10 3488 days 1.72 1%
fridays 10/10 3488 days 1.72 1%
kiwifamily 10/10 3518 days 1.68 0%
zenzen 10/10 3518 days 1.68 0%
Emz 10/10 3549 days 1.64 0%
Cayla Perry 10/10 3549 days 1.64 0%
Dudley 10/10 3579 days 1.6 0%
Jason Wood 10/10 3579 days 1.6 0%
Siobhain O'Shea 10/10 3671 days 1.47 0%
Cat 10/10 3732 days 1.39 0%
Kate 10/10 3757 days 1.35 0%
Caron Dzermajko 10/10 3769 days 1.34 0%
Kelly 10/10 3798 days true 1.56 0%
Leanne 10/10 3862 days 1.21 0%
scott ross 10/10 3866 days 1.2 0%
Andrew 10/10 3915 days true 1.36 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rafting New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.76% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rafting New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Rafting New Zealand experience has been adjusted for 38 days. Adjustments are according to the following table.

Days Adjustment
……
35 -0.70%
36 -0.72%
37 -0.74%
38 -0.76%
39 -0.78%
40 -0.80%
41 -0.82%
……

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

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