Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rafting New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rafting New Zealand

Valid Reviews

252 Valid Reviews

The Rafting New Zealand experience has a total of 259 reviews. There are 252 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 252 valid reviews:

Rating Count Percentage
10/10 237
94%
9/10 10
4%
8/10 3
1%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.09% Average

The raw data average (mean) for all the Rafting New Zealand valid reviews is 99.09% and is based on 252 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 252 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 4
36%
9/10 5
45%
8/10 1
9%
7/10 1
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Rafting New Zealand face-to-face reviews is 90.91% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Peter Parker 10/10 82 days 98.93 100%
ELAINE GORDON 10/10 204 days 93.41 94%
Andrew Taylor 10/10 235 days 91.25 92%
Lino 9/10 325 days 83.26 84%
Jordan Bell 10/10 386 days 76.39 77%
Master Bell 10/10 386 days 76.39 77%
Poppy 10/10 386 days 76.39 77%
Te Wai 10/10 386 days 76.39 77%
Storm 10/10 386 days 76.39 77%
James 10/10 416 days 72.58 73%
TB 10/10 416 days 72.58 73%
Damian 10/10 416 days 72.58 73%
Paora 10/10 478 days 63.79 64%
Suzette 10/10 569 days 48.84 49%
Aaron 10/10 569 days 48.84 49%
Arizona 10/10 569 days 48.84 49%
Blake 10/10 569 days 48.84 49%
Mark Brabyn 10/10 569 days 48.84 49%
Erica 10/10 569 days 48.84 49%
Victoria 10/10 569 days 48.84 49%
Heather 10/10 600 days 43.83 44%
Wikitoria Tangihaere 10/10 659 days 35.12 36%
Tulip Te Whata 10/10 690 days 30.99 31%
Kahui 10/10 751 days 23.75 24%
Vicki Mayo 10/10 781 days 20.62 21%
JessicaAnne 10/10 843 days 15.06 15%
amanda pritchard 10/10 843 days 15.06 15%
Tiwana Tibble 9/10 873 days 12.81 13%
Nancy Milligan 10/10 904 days 10.78 11%
KC B 10/10 993 days 6.65 7%
Brandon Cassidy 9/10 997 days true 6.52 7%
Nicole Murphy 10/10 1024 days 5.8 6%
Sharon Madsen 10/10 1024 days 5.8 6%
Bullet 10/10 1055 days 5.25 5%
Sarah H 10/10 1146 days 4.91 5%
Shadae Gibson 10/10 1146 days 4.91 5%
Rain Ruan 10/10 1208 days 4.81 5%
liang wan 10/10 1208 days 4.81 5%
Leila Martley 10/10 1208 days 4.81 5%
Sassan 10/10 1269 days 4.7 5%
Oliver Glosby 10/10 1269 days 4.7 5%
Jo Lee 10/10 1299 days 4.65 5%
Rish Balejko 10/10 1299 days 4.65 5%
David Julius 10/10 1299 days 4.65 5%
Matt Lee 10/10 1299 days 4.65 5%
Miroslav Bazala 10/10 1330 days 4.6 5%
Judah Wikeepa 10/10 1330 days 4.6 5%
Torran Lepper 10/10 1330 days 4.6 5%
Anders Hauke 10/10 1356 days true 4.55 5%
Mr Bubbles 10/10 1359 days 4.55 5%
Rani Smallman 10/10 1359 days 4.55 5%
Anna Doßler 7/10 1365 days true 4.13 4%
Therese and Matthias 10/10 1376 days true 4.52 5%
Suzy Danko 10/10 1390 days 4.49 5%
Sue Pagura 10/10 1390 days 4.49 5%
evan huang 10/10 1390 days 4.49 5%
Selina You 8/10 1421 days 4.22 4%
Kyla Russell 10/10 1421 days 4.44 4%
Jackie Russell 10/10 1421 days 4.44 4%
Tash Paora 10/10 1421 days 4.44 4%
Anna Thrift 10/10 1451 days 4.39 4%
Sven Koch 10/10 1451 days 4.39 4%
Kerri Butler 10/10 1482 days 4.34 4%
Michelle & Mark Forte 10/10 1482 days 4.34 4%
Ashley Wehi 10/10 1482 days 4.34 4%
Tony Bennet 10/10 1543 days 4.23 4%
Dana Calvin 10/10 1543 days 4.23 4%
fran neal 10/10 1635 days 4.08 4%
Sharee Lane 10/10 1635 days 4.08 4%
dannielle porteous 10/10 1635 days 4.08 4%
Jethro Cooke 10/10 1665 days 4.02 4%
Michael Bowie 10/10 1665 days 4.02 4%
lillyonsod@gmail.com Onsod 10/10 1724 days 3.92 4%
Bernd Heimhuber 10/10 1755 days 3.87 4%
Loz Picen 10/10 1786 days 3.82 4%
Nico Duval 10/10 1847 days 3.71 4%
Anahera Whaanga 10/10 2000 days 3.45 3%
Adam Burden 10/10 2030 days 3.4 3%
Laura Pugh 10/10 2030 days 3.4 3%
Andreas Efstathiou 10/10 2030 days 3.4 3%
Danley Vince 10/10 2030 days 3.4 3%
Tony Holden 10/10 2030 days 3.4 3%
Lacey Hollins 10/10 2061 days 3.35 3%
yuk lynn chen 10/10 2061 days 3.35 3%
Kimberley Thomas 10/10 2061 days 3.35 3%
Georgia Macfarlane 10/10 2061 days 3.35 3%
Jordan Putt 10/10 2061 days 3.35 3%
rafting5664xxqwerty 10/10 2061 days 3.35 3%
Sarah Portas 10/10 2061 days 3.35 3%
Shay Moon 10/10 2089 days 3.3 3%
Tony Billett 10/10 2120 days 3.24 3%
Keith Nelson 10/10 2120 days 3.24 3%
Dee 10/10 2181 days 3.14 3%
Jess Perry 10/10 2181 days 3.14 3%
Lisa Kemp 10/10 2181 days 3.14 3%
Callum Learmonth 10/10 2212 days 3.09 3%
Glen Liu 10/10 2212 days 3.09 3%
Aly Learmonth 10/10 2212 days 3.09 3%
Tamar Learmonth 10/10 2212 days 3.09 3%
Bindi Thomas 10/10 2273 days 2.98 3%
Raj Paul 10/10 2334 days 2.88 3%
Melissa Ward 10/10 2395 days 2.77 3%
Quintin Hislop 10/10 2395 days 2.77 3%
Jasmine Hall 10/10 2395 days 2.77 3%
Gabrielle & Shawn Scott 10/10 2454 days 2.67 3%
isharpe 10/10 2454 days 2.67 3%
Mungy 8/10 2485 days 2.49 3%
eddieslee 10/10 2485 days 2.62 3%
maureen slee 10/10 2485 days 2.62 3%
David Butler 10/10 2485 days 2.62 3%
Jake Sommers 10/10 2516 days 2.57 3%
WendyRae 9/10 2577 days 2.46 2%
annette7B 10/10 2577 days 2.46 2%
Emma White 9/10 2577 days 2.46 2%
justinstewart 10/10 2607 days 2.41 2%
Emilydodo 10/10 2607 days 2.41 2%
shackni 10/10 2669 days 2.3 2%
PihaIndy 10/10 2669 days 2.3 2%
Kirsty 10/10 2669 days 2.3 2%
Kiz 10/10 2669 days 2.3 2%
willmack 10/10 2669 days 2.3 2%
stella71 10/10 2699 days 2.25 2%
BNZ_NewPlymouth 10/10 2730 days 2.2 2%
Abbott 10/10 2730 days 2.2 2%
Arizona8 10/10 2730 days 2.2 2%
Binnsie 10/10 2760 days 2.15 2%
nsalter05 10/10 2760 days 2.15 2%
joauer 10/10 2760 days 2.15 2%
lizy_t01 10/10 2791 days 2.1 2%
hottine 10/10 2791 days 2.1 2%
georger 10/10 2791 days 2.1 2%
cravedesign 10/10 2791 days 2.1 2%
Deez 10/10 2791 days 2.1 2%
sam26 10/10 2791 days 2.1 2%
ffitz1 10/10 2791 days 2.1 2%
banana2879 10/10 2820 days 2.05 2%
monni 10/10 2851 days 1.99 2%
adebortoli 10/10 2851 days 1.99 2%
Brewgardner 10/10 2851 days 1.99 2%
jackson78 6/10 2851 days 1.65 2%
nscalder 10/10 2851 days 1.99 2%
Niccastle 10/10 2851 days 1.99 2%
mike3950 10/10 2851 days 1.99 2%
Kiana 10/10 2851 days 1.99 2%
sway 10/10 2851 days 1.99 2%
mazandbaz4eva 10/10 2851 days 1.99 2%
JosieMP 10/10 2851 days 1.99 2%
JoBullock 10/10 2851 days 1.99 2%
SJMJTL 10/10 2882 days 1.94 2%
hetheringtons 10/10 2882 days 1.94 2%
Ganga 10/10 2882 days 1.94 2%
Maca 10/10 2882 days 1.94 2%
Katiepettigrew 10/10 2882 days 1.94 2%
Mueveese21 10/10 2882 days 1.94 2%
shague 10/10 2912 days 1.89 2%
andreal 10/10 2912 days 1.89 2%
lucyw 10/10 2912 days 1.89 2%
Caro954 10/10 2912 days 1.89 2%
scubafaris 10/10 2912 days 1.89 2%
Xenathedog 10/10 2943 days 1.84 2%
sandwa22 10/10 2943 days 1.84 2%
Tennantm 10/10 2943 days 1.84 2%
mrsteed 10/10 2973 days 1.78 2%
vtribello 10/10 2973 days 1.78 2%
LucyM 10/10 2973 days 1.78 2%
Bretherton 10/10 3004 days 1.73 2%
kathryn_mildon 10/10 3004 days 1.73 2%
Georgia_and_Paul 10/10 3004 days 1.73 2%
potplantman 10/10 3004 days 1.73 2%
TommyT 10/10 3004 days 1.73 2%
Deloitte_ERS_NZ 10/10 3004 days 1.73 2%
Robyn88 10/10 3035 days 1.68 2%
aryav 10/10 3035 days 1.68 2%
gems 9/10 3035 days 1.68 2%
EmmaKara 10/10 3065 days 1.63 2%
Karlabalfour 10/10 3065 days 1.63 2%
taritabaquie 10/10 3065 days 1.63 2%
Naez 10/10 3065 days 1.63 2%
janeti 10/10 3065 days 1.63 2%
josh 10/10 3096 days 1.57 2%
kiwiguy 10/10 3096 days 1.57 2%
Pitbull 10/10 3096 days 1.57 2%
the_catalpa 10/10 3126 days 1.52 2%
sscharlott 10/10 3126 days 1.52 2%
Khipperson 10/10 3126 days 1.52 2%
TarshKTM125 10/10 3126 days 1.52 2%
dnlpry 10/10 3126 days 1.52 2%
jessid 10/10 3126 days 1.52 2%
Juls 10/10 3126 days 1.52 2%
hammyp 10/10 3126 days 1.52 2%
Adrian Beckett 9/10 3153 days true 1.48 1%
Carolin 9/10 3156 days true 1.47 1%
PFA 10/10 3157 days 1.47 1%
lycrawford85 10/10 3157 days 1.47 1%
richardjrussell 10/10 3157 days 1.47 1%
matineeidol74 10/10 3157 days 1.47 1%
zxangel 10/10 3157 days 1.47 1%
Stefan Morris 9/10 3176 days true 1.44 1%
Jessie Currie 9/10 3176 days true 1.44 1%
Daniel Lang 8/10 3178 days true 1.36 1%
erikp13 10/10 3185 days 1.42 1%
wannaraft 10/10 3185 days 1.42 1%
hakim0101 10/10 3185 days 1.42 1%
Scd44 10/10 3185 days 1.42 1%
Fiona Page 10/10 3216 days 1.37 1%
marriners 10/10 3216 days 1.37 1%
bigL 10/10 3216 days 1.37 1%
KarenKennedy 10/10 3216 days 1.37 1%
thebouzaids 10/10 3216 days 1.37 1%
austin5 10/10 3216 days 1.37 1%
bentley_hewitts 10/10 3216 days 1.37 1%
pamaho 10/10 3216 days 1.37 1%
Lizard 10/10 3216 days 1.37 1%
ewok74 10/10 3216 days 1.37 1%
Canty35 10/10 3216 days 1.37 1%
Rustyd 10/10 3247 days 1.32 1%
caprius 10/10 3277 days 1.26 1%
fleurtie 10/10 3277 days 1.26 1%
Tanja 10/10 3308 days 1.21 1%
katiec82 10/10 3369 days 1.11 1%
Kyle88 10/10 3369 days 1.11 1%
gemmamalpas 10/10 3369 days 1.11 1%
Nelli 10/10 3369 days 1.11 1%
tuyphon 10/10 3430 days 1.0 1%
Sam Bishop 10/10 3522 days 0.84 1%
Nikki Brown 10/10 3522 days 0.84 1%
Andreas Backes 10/10 3522 days 0.84 1%
Anna 10/10 3550 days 0.8 1%
anaru 10/10 3550 days 0.8 1%
Jazman 10/10 3581 days 0.74 1%
stroalki 10/10 3581 days 0.74 1%
Sam Jones 10/10 3581 days 0.74 1%
saswoo 10/10 3612 days 0.69 1%
Hmabch 10/10 3612 days 0.69 1%
Andre Peklaj 10/10 3612 days 0.69 1%
Jane 10/10 3612 days 0.69 1%
liz 10/10 3612 days 0.69 1%
fridays 10/10 3612 days 0.69 1%
kiwifamily 10/10 3642 days 0.64 1%
zenzen 10/10 3642 days 0.64 1%
Emz 10/10 3673 days 0.59 1%
Cayla Perry 10/10 3673 days 0.59 1%
Dudley 10/10 3703 days 0.53 1%
Jason Wood 10/10 3703 days 0.53 1%
Siobhain O'Shea 10/10 3795 days 0.38 0%
Cat 10/10 3856 days 0.27 0%
Kate 10/10 3882 days 0.23 0%
Caron Dzermajko 10/10 3894 days 0.21 0%
Kelly 10/10 3922 days true 0.16 0%
Leanne 10/10 3986 days 0.05 0%
scott ross 10/10 3991 days 0.04 0%
Andrew 10/10 4040 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rafting New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.40% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rafting New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rafting New Zealand experience has been adjusted for 70 days. Adjustments are according to the following table.

Days Adjustment
……
67 -1.34%
68 -1.36%
69 -1.38%
70 -1.40%
71 -1.42%
72 -1.44%
73 -1.46%
……

Final Ranking Score

98%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.