Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rafting New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rafting New Zealand

Valid Reviews

252 Valid Reviews

The Rafting New Zealand experience has a total of 259 reviews. There are 252 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 252 valid reviews:

Rating Count Percentage
10/10 237
94%
9/10 10
4%
8/10 3
1%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.09% Average

The raw data average (mean) for all the Rafting New Zealand valid reviews is 99.09% and is based on 252 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 252 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 4
36%
9/10 5
45%
8/10 1
9%
7/10 1
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Rafting New Zealand face-to-face reviews is 90.91% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.30%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Peter Parker 10/10 25 days 99.9 100%
ELAINE GORDON 10/10 147 days 96.58 97%
Andrew Taylor 10/10 178 days 94.98 95%
Lino 9/10 268 days 88.62 89%
Jordan Bell 10/10 328 days 82.95 83%
Master Bell 10/10 329 days 82.85 83%
Poppy 10/10 329 days 82.85 83%
Te Wai 10/10 329 days 82.85 83%
Storm 10/10 329 days 82.85 83%
James 10/10 359 days 79.58 80%
TB 10/10 359 days 79.58 80%
Damian 10/10 359 days 79.58 80%
Paora 10/10 421 days 71.91 72%
Suzette 10/10 512 days 58.46 58%
Aaron 10/10 512 days 58.46 58%
Arizona 10/10 512 days 58.46 58%
Blake 10/10 512 days 58.46 58%
Mark Brabyn 10/10 512 days 58.46 58%
Erica 10/10 512 days 58.46 58%
Victoria 10/10 512 days 58.46 58%
Heather 10/10 543 days 53.28 53%
Wikitoria Tangihaere 10/10 602 days 43.51 43%
Tulip Te Whata 10/10 632 days 38.97 39%
Kahui 10/10 694 days 30.48 30%
Vicki Mayo 10/10 723 days 26.93 27%
JessicaAnne 10/10 785 days 20.23 20%
amanda pritchard 10/10 785 days 20.23 20%
Tiwana Tibble 9/10 815 days 17.42 17%
Nancy Milligan 10/10 846 days 14.82 14%
KC B 10/10 935 days 9.06 9%
Brandon Cassidy 9/10 940 days true 8.81 8%
Nicole Murphy 10/10 966 days 7.64 7%
Sharon Madsen 10/10 966 days 7.64 7%
Bullet 10/10 997 days 6.52 6%
Sarah H 10/10 1088 days 5.01 4%
Shadae Gibson 10/10 1088 days 5.01 4%
Rain Ruan 10/10 1150 days 4.92 4%
liang wan 10/10 1150 days 4.92 4%
Leila Martley 10/10 1150 days 4.92 4%
Sassan 10/10 1211 days 4.82 4%
Oliver Glosby 10/10 1211 days 4.82 4%
Jo Lee 10/10 1241 days 4.78 4%
Rish Balejko 10/10 1241 days 4.78 4%
David Julius 10/10 1241 days 4.78 4%
Matt Lee 10/10 1241 days 4.78 4%
Miroslav Bazala 10/10 1272 days 4.73 4%
Judah Wikeepa 10/10 1272 days 4.73 4%
Torran Lepper 10/10 1273 days 4.73 4%
Anders Hauke 10/10 1299 days true 4.69 4%
Mr Bubbles 10/10 1301 days 4.69 4%
Rani Smallman 10/10 1302 days 4.68 4%
Anna Doßler 7/10 1308 days true 4.25 4%
Therese and Matthias 10/10 1319 days true 4.66 4%
Suzy Danko 10/10 1332 days 4.64 4%
Sue Pagura 10/10 1332 days 4.64 4%
evan huang 10/10 1332 days 4.64 4%
Selina You 8/10 1363 days 4.36 4%
Kyla Russell 10/10 1363 days 4.59 4%
Jackie Russell 10/10 1363 days 4.59 4%
Tash Paora 10/10 1363 days 4.59 4%
Anna Thrift 10/10 1394 days 4.54 4%
Sven Koch 10/10 1394 days 4.54 4%
Kerri Butler 10/10 1424 days 4.5 4%
Michelle & Mark Forte 10/10 1424 days 4.5 4%
Ashley Wehi 10/10 1425 days 4.5 4%
Tony Bennet 10/10 1485 days 4.41 4%
Dana Calvin 10/10 1485 days 4.41 4%
fran neal 10/10 1577 days 4.27 4%
Sharee Lane 10/10 1577 days 4.27 4%
dannielle porteous 10/10 1577 days 4.27 4%
Jethro Cooke 10/10 1607 days 4.22 4%
Michael Bowie 10/10 1607 days 4.22 4%
lillyonsod@gmail.com Onsod 10/10 1666 days 4.13 4%
Bernd Heimhuber 10/10 1697 days 4.08 4%
Loz Picen 10/10 1728 days 4.04 3%
Nico Duval 10/10 1789 days 3.94 3%
Anahera Whaanga 10/10 1943 days 3.71 3%
Adam Burden 10/10 1973 days 3.66 3%
Laura Pugh 10/10 1973 days 3.66 3%
Andreas Efstathiou 10/10 1973 days 3.66 3%
Danley Vince 10/10 1973 days 3.66 3%
Tony Holden 10/10 1973 days 3.66 3%
Lacey Hollins 10/10 2003 days 3.62 3%
yuk lynn chen 10/10 2004 days 3.62 3%
Kimberley Thomas 10/10 2004 days 3.62 3%
Georgia Macfarlane 10/10 2004 days 3.62 3%
Jordan Putt 10/10 2004 days 3.62 3%
rafting5664xxqwerty 10/10 2004 days 3.62 3%
Sarah Portas 10/10 2004 days 3.62 3%
Shay Moon 10/10 2031 days 3.58 3%
Tony Billett 10/10 2063 days 3.53 3%
Keith Nelson 10/10 2063 days 3.53 3%
Dee 10/10 2124 days 3.43 3%
Jess Perry 10/10 2124 days 3.43 3%
Lisa Kemp 10/10 2124 days 3.43 3%
Callum Learmonth 10/10 2155 days 3.39 3%
Glen Liu 10/10 2155 days 3.39 3%
Aly Learmonth 10/10 2155 days 3.39 3%
Tamar Learmonth 10/10 2155 days 3.39 3%
Bindi Thomas 10/10 2216 days 3.29 3%
Raj Paul 10/10 2277 days 3.2 3%
Melissa Ward 10/10 2338 days 3.11 3%
Quintin Hislop 10/10 2338 days 3.11 3%
Jasmine Hall 10/10 2338 days 3.11 3%
Gabrielle & Shawn Scott 10/10 2397 days 3.02 2%
isharpe 10/10 2397 days 3.02 2%
Mungy 8/10 2428 days 2.82 2%
eddieslee 10/10 2428 days 2.97 2%
maureen slee 10/10 2428 days 2.97 2%
David Butler 10/10 2428 days 2.97 2%
Jake Sommers 10/10 2459 days 2.92 2%
WendyRae 9/10 2520 days 2.83 2%
annette7B 10/10 2520 days 2.83 2%
Emma White 9/10 2520 days 2.83 2%
justinstewart 10/10 2550 days 2.79 2%
Emilydodo 10/10 2550 days 2.79 2%
shackni 10/10 2612 days 2.69 2%
PihaIndy 10/10 2612 days 2.69 2%
Kirsty 10/10 2612 days 2.69 2%
Kiz 10/10 2612 days 2.69 2%
willmack 10/10 2612 days 2.69 2%
stella71 10/10 2642 days 2.65 2%
BNZ_NewPlymouth 10/10 2673 days 2.6 2%
Abbott 10/10 2673 days 2.6 2%
Arizona8 10/10 2673 days 2.6 2%
Binnsie 10/10 2703 days 2.55 2%
nsalter05 10/10 2703 days 2.55 2%
joauer 10/10 2703 days 2.55 2%
lizy_t01 10/10 2734 days 2.51 2%
hottine 10/10 2734 days 2.51 2%
georger 10/10 2734 days 2.51 2%
cravedesign 10/10 2734 days 2.51 2%
Deez 10/10 2734 days 2.51 2%
sam26 10/10 2734 days 2.51 2%
ffitz1 10/10 2734 days 2.51 2%
banana2879 10/10 2763 days 2.46 2%
monni 10/10 2794 days 2.41 2%
adebortoli 10/10 2794 days 2.41 2%
Brewgardner 10/10 2794 days 2.41 2%
jackson78 6/10 2794 days 2.0 1%
nscalder 10/10 2794 days 2.41 2%
Niccastle 10/10 2794 days 2.41 2%
mike3950 10/10 2794 days 2.41 2%
Kiana 10/10 2794 days 2.41 2%
sway 10/10 2794 days 2.41 2%
mazandbaz4eva 10/10 2794 days 2.41 2%
JosieMP 10/10 2794 days 2.41 2%
JoBullock 10/10 2794 days 2.41 2%
SJMJTL 10/10 2825 days 2.37 2%
hetheringtons 10/10 2825 days 2.37 2%
Ganga 10/10 2825 days 2.37 2%
Maca 10/10 2825 days 2.37 2%
Katiepettigrew 10/10 2825 days 2.37 2%
Mueveese21 10/10 2825 days 2.37 2%
shague 10/10 2855 days 2.32 2%
andreal 10/10 2855 days 2.32 2%
lucyw 10/10 2855 days 2.32 2%
Caro954 10/10 2855 days 2.32 2%
scubafaris 10/10 2855 days 2.32 2%
Xenathedog 10/10 2886 days 2.27 2%
sandwa22 10/10 2886 days 2.27 2%
Tennantm 10/10 2886 days 2.27 2%
mrsteed 10/10 2916 days 2.23 2%
vtribello 10/10 2916 days 2.23 2%
LucyM 10/10 2916 days 2.23 2%
Bretherton 10/10 2947 days 2.18 2%
kathryn_mildon 10/10 2947 days 2.18 2%
Georgia_and_Paul 10/10 2947 days 2.18 2%
potplantman 10/10 2947 days 2.18 2%
TommyT 10/10 2947 days 2.18 2%
Deloitte_ERS_NZ 10/10 2947 days 2.18 2%
Robyn88 10/10 2978 days 2.13 2%
aryav 10/10 2978 days 2.13 2%
gems 9/10 2978 days 2.13 2%
EmmaKara 10/10 3008 days 2.09 1%
Karlabalfour 10/10 3008 days 2.09 1%
taritabaquie 10/10 3008 days 2.09 1%
Naez 10/10 3008 days 2.09 1%
janeti 10/10 3008 days 2.09 1%
josh 10/10 3039 days 2.04 1%
kiwiguy 10/10 3039 days 2.04 1%
Pitbull 10/10 3039 days 2.04 1%
the_catalpa 10/10 3069 days 2.0 1%
sscharlott 10/10 3069 days 2.0 1%
Khipperson 10/10 3069 days 2.0 1%
TarshKTM125 10/10 3069 days 2.0 1%
dnlpry 10/10 3069 days 2.0 1%
jessid 10/10 3069 days 2.0 1%
Juls 10/10 3069 days 2.0 1%
hammyp 10/10 3069 days 2.0 1%
Adrian Beckett 9/10 3096 days true 1.95 1%
Carolin 9/10 3099 days true 1.95 1%
PFA 10/10 3100 days 1.95 1%
lycrawford85 10/10 3100 days 1.95 1%
richardjrussell 10/10 3100 days 1.95 1%
matineeidol74 10/10 3100 days 1.95 1%
zxangel 10/10 3100 days 1.95 1%
Stefan Morris 9/10 3119 days true 1.92 1%
Jessie Currie 9/10 3119 days true 1.92 1%
Daniel Lang 8/10 3121 days true 1.82 1%
erikp13 10/10 3128 days 1.91 1%
wannaraft 10/10 3128 days 1.91 1%
hakim0101 10/10 3128 days 1.91 1%
Scd44 10/10 3128 days 1.91 1%
Fiona Page 10/10 3159 days 1.86 1%
marriners 10/10 3159 days 1.86 1%
bigL 10/10 3159 days 1.86 1%
KarenKennedy 10/10 3159 days 1.86 1%
thebouzaids 10/10 3159 days 1.86 1%
austin5 10/10 3159 days 1.86 1%
bentley_hewitts 10/10 3159 days 1.86 1%
pamaho 10/10 3159 days 1.86 1%
Lizard 10/10 3159 days 1.86 1%
ewok74 10/10 3159 days 1.86 1%
Canty35 10/10 3159 days 1.86 1%
Rustyd 10/10 3190 days 1.81 1%
caprius 10/10 3220 days 1.77 1%
fleurtie 10/10 3220 days 1.77 1%
Tanja 10/10 3251 days 1.72 1%
katiec82 10/10 3312 days 1.63 1%
Kyle88 10/10 3312 days 1.63 1%
gemmamalpas 10/10 3312 days 1.63 1%
Nelli 10/10 3312 days 1.63 1%
tuyphon 10/10 3373 days 1.53 1%
Sam Bishop 10/10 3465 days 1.39 1%
Nikki Brown 10/10 3465 days 1.39 1%
Andreas Backes 10/10 3465 days 1.39 1%
Anna 10/10 3493 days 1.35 1%
anaru 10/10 3493 days 1.35 1%
Jazman 10/10 3524 days 1.3 1%
stroalki 10/10 3524 days 1.3 1%
Sam Jones 10/10 3524 days 1.3 1%
saswoo 10/10 3555 days 1.26 1%
Hmabch 10/10 3555 days 1.26 1%
Andre Peklaj 10/10 3555 days 1.26 1%
Jane 10/10 3555 days 1.26 1%
liz 10/10 3555 days 1.26 1%
fridays 10/10 3555 days 1.26 1%
kiwifamily 10/10 3585 days 1.21 1%
zenzen 10/10 3585 days 1.21 1%
Emz 10/10 3616 days 1.16 1%
Cayla Perry 10/10 3616 days 1.16 1%
Dudley 10/10 3646 days 1.12 1%
Jason Wood 10/10 3646 days 1.12 1%
Siobhain O'Shea 10/10 3738 days 0.98 0%
Cat 10/10 3799 days 0.88 0%
Kate 10/10 3824 days 0.85 0%
Caron Dzermajko 10/10 3836 days 0.83 0%
Kelly 10/10 3865 days true 0.78 0%
Leanne 10/10 3929 days 0.69 0%
scott ross 10/10 3933 days 0.68 0%
Andrew 10/10 3982 days true 0.61 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rafting New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.24% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rafting New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Rafting New Zealand experience has been adjusted for 12 days. Adjustments are according to the following table.

Days Adjustment
……
9 -0.18%
10 -0.20%
11 -0.22%
12 -0.24%
13 -0.26%
14 -0.28%
15 -0.30%
……

Final Ranking Score

99%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.