Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rafting New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rafting New Zealand

Valid Reviews

249 Valid Reviews

The Rafting New Zealand experience has a total of 256 reviews. There are 249 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 249 valid reviews:

Rating Count Percentage
10/10 234
94%
9/10 10
4%
8/10 3
1%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.08% Average

The raw data average (mean) for all the Rafting New Zealand valid reviews is 99.08% and is based on 249 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 249 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 4
36%
9/10 5
45%
8/10 1
9%
7/10 1
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Rafting New Zealand face-to-face reviews is 90.91% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Lino 9/10 52 days 99.57 100%
Jordan Bell 10/10 113 days 97.98 98%
Master Bell 10/10 113 days 97.98 98%
Poppy 10/10 113 days 97.98 98%
Te Wai 10/10 113 days 97.98 98%
Storm 10/10 113 days 97.98 98%
James 10/10 143 days 96.76 97%
TB 10/10 143 days 96.76 97%
Damian 10/10 143 days 96.76 97%
Paora 10/10 205 days 93.34 94%
Suzette 10/10 296 days 86.12 86%
Aaron 10/10 296 days 86.12 86%
Arizona 10/10 296 days 86.12 86%
Blake 10/10 296 days 86.12 86%
Mark Brabyn 10/10 296 days 86.12 86%
Erica 10/10 296 days 86.12 86%
Victoria 10/10 296 days 86.12 86%
Heather 10/10 327 days 83.06 83%
Wikitoria Tangihaere 10/10 386 days 76.39 76%
Tulip Te Whata 10/10 417 days 72.45 72%
Kahui 10/10 478 days 63.79 64%
Vicki Mayo 10/10 508 days 59.11 59%
JessicaAnne 10/10 570 days 48.68 48%
amanda pritchard 10/10 570 days 48.68 48%
Tiwana Tibble 9/10 600 days 43.83 43%
Nancy Milligan 10/10 631 days 39.12 38%
KC B 10/10 720 days 27.28 26%
Brandon Cassidy 9/10 724 days true 32.17 31%
Nicole Murphy 10/10 751 days 23.75 23%
Sharon Madsen 10/10 751 days 23.75 23%
Bullet 10/10 782 days 20.52 19%
Sarah H 10/10 873 days 12.81 12%
Shadae Gibson 10/10 873 days 12.81 12%
Rain Ruan 10/10 935 days 9.06 8%
liang wan 10/10 935 days 9.06 8%
Leila Martley 10/10 935 days 9.06 8%
Sassan 10/10 996 days 6.55 5%
Oliver Glosby 10/10 996 days 6.55 5%
Jo Lee 10/10 1026 days 5.75 4%
Rish Balejko 10/10 1026 days 5.75 4%
David Julius 10/10 1026 days 5.75 4%
Matt Lee 10/10 1026 days 5.75 4%
Miroslav Bazala 10/10 1057 days 5.23 4%
Judah Wikeepa 10/10 1057 days 5.23 4%
Torran Lepper 10/10 1057 days 5.23 4%
Anders Hauke 10/10 1083 days true 6.03 5%
Mr Bubbles 10/10 1086 days 5.01 4%
Rani Smallman 10/10 1086 days 5.01 4%
Anna Doßler 7/10 1092 days true 6.0 5%
Therese and Matthias 10/10 1103 days true 5.99 5%
Suzy Danko 10/10 1117 days 4.97 4%
Sue Pagura 10/10 1117 days 4.97 4%
evan huang 10/10 1117 days 4.97 4%
Selina You 8/10 1148 days 4.93 4%
Kyla Russell 10/10 1148 days 4.93 4%
Jackie Russell 10/10 1148 days 4.93 4%
Tash Paora 10/10 1148 days 4.93 4%
Anna Thrift 10/10 1178 days 4.89 4%
Sven Koch 10/10 1178 days 4.89 4%
Kerri Butler 10/10 1209 days 4.84 4%
Michelle & Mark Forte 10/10 1209 days 4.84 4%
Ashley Wehi 10/10 1209 days 4.84 4%
Tony Bennet 10/10 1270 days 4.76 3%
Dana Calvin 10/10 1270 days 4.76 3%
fran neal 10/10 1362 days 4.63 3%
Sharee Lane 10/10 1362 days 4.63 3%
dannielle porteous 10/10 1362 days 4.63 3%
Jethro Cooke 10/10 1392 days 4.59 3%
Michael Bowie 10/10 1392 days 4.59 3%
lillyonsod@gmail.com Onsod 10/10 1451 days 4.51 3%
Bernd Heimhuber 10/10 1482 days 4.47 3%
Loz Picen 10/10 1513 days 4.43 3%
Nico Duval 10/10 1574 days 4.34 3%
Anahera Whaanga 10/10 1727 days 4.13 3%
Adam Burden 10/10 1757 days 4.09 3%
Laura Pugh 10/10 1757 days 4.09 3%
Andreas Efstathiou 10/10 1757 days 4.09 3%
Danley Vince 10/10 1757 days 4.09 3%
Tony Holden 10/10 1757 days 4.09 3%
Lacey Hollins 10/10 1788 days 4.05 3%
yuk lynn chen 10/10 1788 days 4.05 3%
Kimberley Thomas 10/10 1788 days 4.05 3%
Georgia Macfarlane 10/10 1788 days 4.05 3%
Jordan Putt 10/10 1788 days 4.05 3%
rafting5664xxqwerty 10/10 1788 days 4.05 3%
Sarah Portas 10/10 1788 days 4.05 3%
Shay Moon 10/10 1816 days 4.01 3%
Tony Billett 10/10 1847 days 3.97 3%
Keith Nelson 10/10 1847 days 3.97 3%
Dee 10/10 1908 days 3.89 3%
Jess Perry 10/10 1908 days 3.89 3%
Lisa Kemp 10/10 1908 days 3.89 3%
Callum Learmonth 10/10 1939 days 3.84 2%
Glen Liu 10/10 1939 days 3.84 2%
Aly Learmonth 10/10 1939 days 3.84 2%
Tamar Learmonth 10/10 1939 days 3.84 2%
Bindi Thomas 10/10 2000 days 3.76 2%
Raj Paul 10/10 2061 days 3.68 2%
Melissa Ward 10/10 2122 days 3.59 2%
Quintin Hislop 10/10 2122 days 3.59 2%
Jasmine Hall 10/10 2122 days 3.59 2%
Gabrielle & Shawn Scott 10/10 2181 days 3.51 2%
isharpe 10/10 2181 days 3.51 2%
Mungy 8/10 2212 days 3.47 2%
eddieslee 10/10 2212 days 3.47 2%
maureen slee 10/10 2212 days 3.47 2%
David Butler 10/10 2212 days 3.47 2%
Jake Sommers 10/10 2243 days 3.43 2%
WendyRae 9/10 2304 days 3.34 2%
annette7B 10/10 2304 days 3.34 2%
Emma White 9/10 2304 days 3.34 2%
justinstewart 10/10 2334 days 3.3 2%
Emilydodo 10/10 2334 days 3.3 2%
shackni 10/10 2396 days 3.22 2%
PihaIndy 10/10 2396 days 3.22 2%
Kirsty 10/10 2396 days 3.22 2%
Kiz 10/10 2396 days 3.22 2%
willmack 10/10 2396 days 3.22 2%
stella71 10/10 2426 days 3.18 2%
BNZ_NewPlymouth 10/10 2457 days 3.13 2%
Abbott 10/10 2457 days 3.13 2%
Arizona8 10/10 2457 days 3.13 2%
Binnsie 10/10 2487 days 3.09 2%
nsalter05 10/10 2487 days 3.09 2%
joauer 10/10 2487 days 3.09 2%
lizy_t01 10/10 2518 days 3.05 2%
hottine 10/10 2518 days 3.05 2%
georger 10/10 2518 days 3.05 2%
cravedesign 10/10 2518 days 3.05 2%
Deez 10/10 2518 days 3.05 2%
sam26 10/10 2518 days 3.05 2%
ffitz1 10/10 2518 days 3.05 2%
banana2879 10/10 2547 days 3.01 2%
monni 10/10 2578 days 2.97 2%
adebortoli 10/10 2578 days 2.97 2%
Brewgardner 10/10 2578 days 2.97 2%
jackson78 6/10 2578 days 2.97 2%
nscalder 10/10 2578 days 2.97 2%
Niccastle 10/10 2578 days 2.97 2%
mike3950 10/10 2578 days 2.97 2%
Kiana 10/10 2578 days 2.97 2%
sway 10/10 2578 days 2.97 2%
mazandbaz4eva 10/10 2578 days 2.97 2%
JosieMP 10/10 2578 days 2.97 2%
JoBullock 10/10 2578 days 2.97 2%
SJMJTL 10/10 2609 days 2.93 2%
hetheringtons 10/10 2609 days 2.93 2%
Ganga 10/10 2609 days 2.93 2%
Maca 10/10 2609 days 2.93 2%
Katiepettigrew 10/10 2609 days 2.93 2%
Mueveese21 10/10 2609 days 2.93 2%
shague 10/10 2639 days 2.88 2%
andreal 10/10 2639 days 2.88 2%
lucyw 10/10 2639 days 2.88 2%
Caro954 10/10 2639 days 2.88 2%
scubafaris 10/10 2639 days 2.88 2%
Xenathedog 10/10 2670 days 2.84 1%
sandwa22 10/10 2670 days 2.84 1%
Tennantm 10/10 2670 days 2.84 1%
mrsteed 10/10 2700 days 2.8 1%
vtribello 10/10 2700 days 2.8 1%
LucyM 10/10 2700 days 2.8 1%
Bretherton 10/10 2731 days 2.76 1%
kathryn_mildon 10/10 2731 days 2.76 1%
Georgia_and_Paul 10/10 2731 days 2.76 1%
potplantman 10/10 2731 days 2.76 1%
TommyT 10/10 2731 days 2.76 1%
Deloitte_ERS_NZ 10/10 2731 days 2.76 1%
Robyn88 10/10 2762 days 2.72 1%
aryav 10/10 2762 days 2.72 1%
gems 9/10 2762 days 2.72 1%
EmmaKara 10/10 2792 days 2.68 1%
Karlabalfour 10/10 2792 days 2.68 1%
taritabaquie 10/10 2792 days 2.68 1%
Naez 10/10 2792 days 2.68 1%
janeti 10/10 2792 days 2.68 1%
josh 10/10 2823 days 2.63 1%
kiwiguy 10/10 2823 days 2.63 1%
Pitbull 10/10 2823 days 2.63 1%
the_catalpa 10/10 2853 days 2.59 1%
sscharlott 10/10 2853 days 2.59 1%
Khipperson 10/10 2853 days 2.59 1%
TarshKTM125 10/10 2853 days 2.59 1%
dnlpry 10/10 2853 days 2.59 1%
jessid 10/10 2853 days 2.59 1%
Juls 10/10 2853 days 2.59 1%
hammyp 10/10 2853 days 2.59 1%
Adrian Beckett 9/10 2880 days true 3.07 2%
Carolin 9/10 2883 days true 3.06 2%
PFA 10/10 2884 days 2.55 1%
lycrawford85 10/10 2884 days 2.55 1%
richardjrussell 10/10 2884 days 2.55 1%
matineeidol74 10/10 2884 days 2.55 1%
zxangel 10/10 2884 days 2.55 1%
Stefan Morris 9/10 2903 days true 3.03 2%
Jessie Currie 9/10 2903 days true 3.03 2%
Daniel Lang 8/10 2905 days true 3.02 2%
erikp13 10/10 2912 days 2.51 1%
wannaraft 10/10 2912 days 2.51 1%
hakim0101 10/10 2912 days 2.51 1%
Scd44 10/10 2912 days 2.51 1%
Fiona Page 10/10 2943 days 2.47 1%
marriners 10/10 2943 days 2.47 1%
bigL 10/10 2943 days 2.47 1%
KarenKennedy 10/10 2943 days 2.47 1%
thebouzaids 10/10 2943 days 2.47 1%
austin5 10/10 2943 days 2.47 1%
bentley_hewitts 10/10 2943 days 2.47 1%
pamaho 10/10 2943 days 2.47 1%
Lizard 10/10 2943 days 2.47 1%
ewok74 10/10 2943 days 2.47 1%
Canty35 10/10 2943 days 2.47 1%
Rustyd 10/10 2974 days 2.43 1%
caprius 10/10 3004 days 2.38 1%
fleurtie 10/10 3004 days 2.38 1%
Tanja 10/10 3035 days 2.34 1%
katiec82 10/10 3096 days 2.26 1%
Kyle88 10/10 3096 days 2.26 1%
gemmamalpas 10/10 3096 days 2.26 1%
Nelli 10/10 3096 days 2.26 1%
tuyphon 10/10 3157 days 2.18 1%
Sam Bishop 10/10 3249 days 2.05 1%
Nikki Brown 10/10 3249 days 2.05 1%
Andreas Backes 10/10 3249 days 2.05 1%
Anna 10/10 3277 days 2.01 1%
anaru 10/10 3277 days 2.01 1%
Jazman 10/10 3308 days 1.97 1%
stroalki 10/10 3308 days 1.97 1%
Sam Jones 10/10 3308 days 1.97 1%
saswoo 10/10 3339 days 1.93 1%
Hmabch 10/10 3339 days 1.93 1%
Andre Peklaj 10/10 3339 days 1.93 1%
Jane 10/10 3339 days 1.93 1%
liz 10/10 3339 days 1.93 1%
fridays 10/10 3339 days 1.93 1%
kiwifamily 10/10 3369 days 1.88 0%
zenzen 10/10 3369 days 1.88 0%
Emz 10/10 3400 days 1.84 0%
Cayla Perry 10/10 3400 days 1.84 0%
Dudley 10/10 3430 days 1.8 0%
Jason Wood 10/10 3430 days 1.8 0%
Siobhain O'Shea 10/10 3522 days 1.68 0%
Cat 10/10 3583 days 1.59 0%
Kate 10/10 3609 days 1.56 0%
Caron Dzermajko 10/10 3621 days 1.54 0%
Kelly 10/10 3649 days true 1.8 0%
Leanne 10/10 3713 days 1.41 0%
scott ross 10/10 3718 days 1.41 0%
Andrew 10/10 3767 days true 1.61 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rafting New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.48% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Rafting New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Rafting New Zealand experience has been adjusted for 24 days. Adjustments are according to the following table.

Days Adjustment
……
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%
26 -0.52%
27 -0.54%
……

Final Ranking Score

99%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.