Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rafting New Zealand.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Rafting New Zealand

Valid Reviews

253 Valid Reviews

The Rafting New Zealand experience has a total of 260 reviews. There are 253 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 253 valid reviews:

Rating Count Percentage
10/10 238
94%
9/10 10
4%
8/10 3
1%
7/10 1
0%
6/10 1
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.09% Average

The raw data average (mean) for all the Rafting New Zealand valid reviews is 99.09% and is based on 253 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 253 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 4
36%
9/10 5
45%
8/10 1
9%
7/10 1
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.91% Average

The raw data average (mean) for all the Rafting New Zealand face-to-face reviews is 90.91% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

99.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Hannah 10/10 254 days 89.78 100%
Peter Parker 10/10 346 days 81.03 90%
ELAINE GORDON 10/10 468 days 65.29 73%
Andrew Taylor 10/10 499 days 60.54 67%
Lino 9/10 589 days 45.57 51%
Jordan Bell 10/10 650 days 36.38 41%
Master Bell 10/10 650 days 36.38 41%
Poppy 10/10 650 days 36.38 41%
Te Wai 10/10 650 days 36.38 41%
Storm 10/10 650 days 36.38 41%
James 10/10 680 days 32.29 36%
TB 10/10 680 days 32.29 36%
Damian 10/10 680 days 32.29 36%
Paora 10/10 742 days 24.75 28%
Suzette 10/10 833 days 15.88 18%
Aaron 10/10 833 days 15.88 18%
Arizona 10/10 833 days 15.88 18%
Blake 10/10 833 days 15.88 18%
Mark Brabyn 10/10 833 days 15.88 18%
Erica 10/10 833 days 15.88 18%
Victoria 10/10 833 days 15.88 18%
Heather 10/10 864 days 13.46 15%
Wikitoria Tangihaere 10/10 923 days 9.69 11%
Tulip Te Whata 10/10 954 days 8.15 9%
Kahui 10/10 1015 days 6.01 7%
Vicki Mayo 10/10 1045 days 5.4 6%
JessicaAnne 10/10 1107 days 4.98 6%
amanda pritchard 10/10 1107 days 4.98 6%
Tiwana Tibble 9/10 1137 days 4.92 5%
Nancy Milligan 10/10 1168 days 4.86 5%
KC B 10/10 1257 days 4.68 5%
Brandon Cassidy 9/10 1261 days true 4.68 5%
Nicole Murphy 10/10 1288 days 4.62 5%
Sharon Madsen 10/10 1288 days 4.62 5%
Bullet 10/10 1319 days 4.56 5%
Sarah H 10/10 1410 days 4.38 5%
Shadae Gibson 10/10 1410 days 4.38 5%
Rain Ruan 10/10 1472 days 4.26 5%
liang wan 10/10 1472 days 4.26 5%
Leila Martley 10/10 1472 days 4.26 5%
Sassan 10/10 1533 days 4.14 5%
Oliver Glosby 10/10 1533 days 4.14 5%
Jo Lee 10/10 1563 days 4.08 5%
Rish Balejko 10/10 1563 days 4.08 5%
David Julius 10/10 1563 days 4.08 5%
Matt Lee 10/10 1563 days 4.08 5%
Miroslav Bazala 10/10 1594 days 4.02 4%
Judah Wikeepa 10/10 1594 days 4.02 4%
Torran Lepper 10/10 1594 days 4.02 4%
Anders Hauke 10/10 1620 days true 3.97 4%
Mr Bubbles 10/10 1623 days 3.97 4%
Rani Smallman 10/10 1623 days 3.97 4%
Anna Doßler 7/10 1629 days true 3.6 4%
Therese and Matthias 10/10 1640 days true 3.93 4%
Suzy Danko 10/10 1654 days 3.91 4%
Sue Pagura 10/10 1654 days 3.91 4%
evan huang 10/10 1654 days 3.91 4%
Selina You 8/10 1685 days 3.65 4%
Kyla Russell 10/10 1685 days 3.85 4%
Jackie Russell 10/10 1685 days 3.85 4%
Tash Paora 10/10 1685 days 3.85 4%
Anna Thrift 10/10 1715 days 3.79 4%
Sven Koch 10/10 1715 days 3.79 4%
Kerri Butler 10/10 1746 days 3.73 4%
Michelle & Mark Forte 10/10 1746 days 3.73 4%
Ashley Wehi 10/10 1746 days 3.73 4%
Tony Bennet 10/10 1807 days 3.61 4%
Dana Calvin 10/10 1807 days 3.61 4%
fran neal 10/10 1899 days 3.43 4%
Sharee Lane 10/10 1899 days 3.43 4%
dannielle porteous 10/10 1899 days 3.43 4%
Jethro Cooke 10/10 1929 days 3.37 4%
Michael Bowie 10/10 1929 days 3.37 4%
lillyonsod@gmail.com Onsod 10/10 1988 days 3.25 4%
Bernd Heimhuber 10/10 2019 days 3.19 4%
Loz Picen 10/10 2050 days 3.13 3%
Nico Duval 10/10 2111 days 3.01 3%
Anahera Whaanga 10/10 2264 days 2.71 3%
Adam Burden 10/10 2294 days 2.65 3%
Laura Pugh 10/10 2294 days 2.65 3%
Andreas Efstathiou 10/10 2294 days 2.65 3%
Danley Vince 10/10 2294 days 2.65 3%
Tony Holden 10/10 2294 days 2.65 3%
Lacey Hollins 10/10 2325 days 2.59 3%
yuk lynn chen 10/10 2325 days 2.59 3%
Kimberley Thomas 10/10 2325 days 2.59 3%
Georgia Macfarlane 10/10 2325 days 2.59 3%
Jordan Putt 10/10 2325 days 2.59 3%
rafting5664xxqwerty 10/10 2325 days 2.59 3%
Sarah Portas 10/10 2325 days 2.59 3%
Shay Moon 10/10 2353 days 2.54 3%
Tony Billett 10/10 2384 days 2.48 3%
Keith Nelson 10/10 2384 days 2.48 3%
Dee 10/10 2445 days 2.36 3%
Jess Perry 10/10 2445 days 2.36 3%
Lisa Kemp 10/10 2445 days 2.36 3%
Callum Learmonth 10/10 2476 days 2.3 3%
Glen Liu 10/10 2476 days 2.3 3%
Aly Learmonth 10/10 2476 days 2.3 3%
Tamar Learmonth 10/10 2476 days 2.3 3%
Bindi Thomas 10/10 2537 days 2.18 2%
Raj Paul 10/10 2598 days 2.06 2%
Melissa Ward 10/10 2659 days 1.94 2%
Quintin Hislop 10/10 2659 days 1.94 2%
Jasmine Hall 10/10 2659 days 1.94 2%
Gabrielle & Shawn Scott 10/10 2718 days 1.82 2%
isharpe 10/10 2718 days 1.82 2%
Mungy 8/10 2749 days 1.68 2%
eddieslee 10/10 2749 days 1.76 2%
maureen slee 10/10 2749 days 1.76 2%
David Butler 10/10 2749 days 1.76 2%
Jake Sommers 10/10 2780 days 1.7 2%
WendyRae 9/10 2841 days 1.58 2%
annette7B 10/10 2841 days 1.58 2%
Emma White 9/10 2841 days 1.58 2%
justinstewart 10/10 2871 days 1.52 2%
Emilydodo 10/10 2871 days 1.52 2%
shackni 10/10 2933 days 1.4 2%
PihaIndy 10/10 2933 days 1.4 2%
Kirsty 10/10 2933 days 1.4 2%
Kiz 10/10 2933 days 1.4 2%
willmack 10/10 2933 days 1.4 2%
stella71 10/10 2963 days 1.34 1%
BNZ_NewPlymouth 10/10 2994 days 1.28 1%
Abbott 10/10 2994 days 1.28 1%
Arizona8 10/10 2994 days 1.28 1%
Binnsie 10/10 3024 days 1.23 1%
nsalter05 10/10 3024 days 1.23 1%
joauer 10/10 3024 days 1.23 1%
lizy_t01 10/10 3055 days 1.16 1%
hottine 10/10 3055 days 1.16 1%
georger 10/10 3055 days 1.16 1%
cravedesign 10/10 3055 days 1.16 1%
Deez 10/10 3055 days 1.16 1%
sam26 10/10 3055 days 1.16 1%
ffitz1 10/10 3055 days 1.16 1%
banana2879 10/10 3084 days 1.11 1%
monni 10/10 3115 days 1.05 1%
adebortoli 10/10 3115 days 1.05 1%
Brewgardner 10/10 3115 days 1.05 1%
jackson78 6/10 3115 days 0.87 1%
nscalder 10/10 3115 days 1.05 1%
Niccastle 10/10 3115 days 1.05 1%
mike3950 10/10 3115 days 1.05 1%
Kiana 10/10 3115 days 1.05 1%
sway 10/10 3115 days 1.05 1%
mazandbaz4eva 10/10 3115 days 1.05 1%
JosieMP 10/10 3115 days 1.05 1%
JoBullock 10/10 3115 days 1.05 1%
SJMJTL 10/10 3146 days 0.99 1%
hetheringtons 10/10 3146 days 0.99 1%
Ganga 10/10 3146 days 0.99 1%
Maca 10/10 3146 days 0.99 1%
Katiepettigrew 10/10 3146 days 0.99 1%
Mueveese21 10/10 3146 days 0.99 1%
shague 10/10 3176 days 0.93 1%
andreal 10/10 3176 days 0.93 1%
lucyw 10/10 3176 days 0.93 1%
Caro954 10/10 3176 days 0.93 1%
scubafaris 10/10 3176 days 0.93 1%
Xenathedog 10/10 3207 days 0.87 1%
sandwa22 10/10 3207 days 0.87 1%
Tennantm 10/10 3207 days 0.87 1%
mrsteed 10/10 3237 days 0.81 1%
vtribello 10/10 3237 days 0.81 1%
LucyM 10/10 3237 days 0.81 1%
Bretherton 10/10 3268 days 0.75 1%
kathryn_mildon 10/10 3268 days 0.75 1%
Georgia_and_Paul 10/10 3268 days 0.75 1%
potplantman 10/10 3268 days 0.75 1%
TommyT 10/10 3268 days 0.75 1%
Deloitte_ERS_NZ 10/10 3268 days 0.75 1%
Robyn88 10/10 3299 days 0.69 1%
aryav 10/10 3299 days 0.69 1%
gems 9/10 3299 days 0.69 1%
EmmaKara 10/10 3329 days 0.63 1%
Karlabalfour 10/10 3329 days 0.63 1%
taritabaquie 10/10 3329 days 0.63 1%
Naez 10/10 3329 days 0.63 1%
janeti 10/10 3329 days 0.63 1%
josh 10/10 3360 days 0.57 1%
kiwiguy 10/10 3360 days 0.57 1%
Pitbull 10/10 3360 days 0.57 1%
the_catalpa 10/10 3390 days 0.51 1%
sscharlott 10/10 3390 days 0.51 1%
Khipperson 10/10 3390 days 0.51 1%
TarshKTM125 10/10 3390 days 0.51 1%
dnlpry 10/10 3390 days 0.51 1%
jessid 10/10 3390 days 0.51 1%
Juls 10/10 3390 days 0.51 1%
hammyp 10/10 3390 days 0.51 1%
Adrian Beckett 9/10 3417 days true 0.46 1%
Carolin 9/10 3420 days true 0.45 1%
PFA 10/10 3421 days 0.45 0%
lycrawford85 10/10 3421 days 0.45 0%
richardjrussell 10/10 3421 days 0.45 0%
matineeidol74 10/10 3421 days 0.45 0%
zxangel 10/10 3421 days 0.45 0%
Stefan Morris 9/10 3440 days true 0.41 0%
Jessie Currie 9/10 3440 days true 0.41 0%
Daniel Lang 8/10 3442 days true 0.39 0%
erikp13 10/10 3449 days 0.39 0%
wannaraft 10/10 3449 days 0.39 0%
hakim0101 10/10 3449 days 0.39 0%
Scd44 10/10 3449 days 0.39 0%
Fiona Page 10/10 3480 days 0.33 0%
marriners 10/10 3480 days 0.33 0%
bigL 10/10 3480 days 0.33 0%
KarenKennedy 10/10 3480 days 0.33 0%
thebouzaids 10/10 3480 days 0.33 0%
austin5 10/10 3480 days 0.33 0%
bentley_hewitts 10/10 3480 days 0.33 0%
pamaho 10/10 3480 days 0.33 0%
Lizard 10/10 3480 days 0.33 0%
ewok74 10/10 3480 days 0.33 0%
Canty35 10/10 3480 days 0.33 0%
Rustyd 10/10 3511 days 0.27 0%
caprius 10/10 3541 days 0.21 0%
fleurtie 10/10 3541 days 0.21 0%
Tanja 10/10 3572 days 0.15 0%
katiec82 10/10 3633 days 0.03 0%
Kyle88 10/10 3633 days 0.03 0%
gemmamalpas 10/10 3633 days 0.03 0%
Nelli 10/10 3633 days 0.03 0%
tuyphon 10/10 3694 days 0.0 0%
Sam Bishop 10/10 3786 days 0.0 0%
Nikki Brown 10/10 3786 days 0.0 0%
Andreas Backes 10/10 3786 days 0.0 0%
Anna 10/10 3814 days 0.0 0%
anaru 10/10 3814 days 0.0 0%
Jazman 10/10 3845 days 0.0 0%
stroalki 10/10 3845 days 0.0 0%
Sam Jones 10/10 3845 days 0.0 0%
saswoo 10/10 3876 days 0.0 0%
Hmabch 10/10 3876 days 0.0 0%
Andre Peklaj 10/10 3876 days 0.0 0%
Jane 10/10 3876 days 0.0 0%
liz 10/10 3876 days 0.0 0%
fridays 10/10 3876 days 0.0 0%
kiwifamily 10/10 3906 days 0.0 0%
zenzen 10/10 3906 days 0.0 0%
Emz 10/10 3937 days 0.0 0%
Cayla Perry 10/10 3937 days 0.0 0%
Dudley 10/10 3967 days 0.0 0%
Jason Wood 10/10 3967 days 0.0 0%
Siobhain O'Shea 10/10 4059 days 0.0 0%
Cat 10/10 4120 days 0.0 0%
Kate 10/10 4146 days 0.0 0%
Caron Dzermajko 10/10 4158 days 0.0 0%
Kelly 10/10 4186 days true 0.0 0%
Leanne 10/10 4250 days 0.0 0%
scott ross 10/10 4255 days 0.0 0%
Andrew 10/10 4304 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rafting New Zealand experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Rafting New Zealand experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Rafting New Zealand experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
……
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%
……

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.