Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Black Water Rafting Labyrinth Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Black Water Rafting Labyrinth Tour
Valid Reviews
293 Valid Reviews
The Black Water Rafting Labyrinth Tour experience has a total of 295 reviews. There are 293 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 293 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 76 |
|
26% |
| 9/10 | 98 |
|
33% |
| 8/10 | 68 |
|
23% |
| 7/10 | 30 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 4 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour valid reviews is 85.53% and is based on 293 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
261 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 293 valid reviews, the experience has 261 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 261 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
25% |
| 9/10 | 83 |
|
32% |
| 8/10 | 66 |
|
25% |
| 7/10 | 29 |
|
11% |
| 6/10 | 13 |
|
5% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
84.98% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour face-to-face reviews is 84.98% and is based on 261 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris Day | 10/10 | 229 days | 100% |
| Allain Riepema | 8/10 | 3284 days | 2% |
| Dominik and Alex | 9/10 | 3526 days | 2% |
| Mark Haydon | 9/10 | 3544 days | 2% |
| Alex Victor | 10/10 | 3547 days | 2% |
| Max Mueller | 9/10 | 3590 days | 1% |
| Wouter Bleckmann | 7/10 | 3594 days | 1% |
| May | 10/10 | 3618 days | 1% |
| Nolan Townsend | 9/10 | 3629 days | 1% |
| Robert Wolf | 9/10 | 3642 days | 1% |
| Anne Bezanson | 7/10 | 3647 days | 1% |
| Julian Gury | 8/10 | 3649 days | 1% |
| shelley smith | 10/10 | 3759 days | 1% |
| Heidi Hipp | 8/10 | 3856 days | 1% |
| Christian Krause | 10/10 | 3868 days | 1% |
| Stephanie Still | 9/10 | 3871 days | 1% |
| Dahlia Ahmed | 9/10 | 3872 days | 1% |
| Sebastiaan | 8/10 | 3872 days | 1% |
| Olivier Anciaux | 6/10 | 3874 days | 1% |
| Laura Moore | 10/10 | 3880 days | 1% |
| Lauren Dinnage | 10/10 | 3881 days | 1% |
| Joe Rogers | 8/10 | 3885 days | 1% |
| Signe Broedbaek | 6/10 | 3891 days | 1% |
| Lukas Seager | 10/10 | 3891 days | 1% |
| Michaela Bartotini | 9/10 | 3896 days | 1% |
| Verena | 10/10 | 3899 days | 1% |
| Kirsten Gehrenbeck | 8/10 | 3910 days | 1% |
| Anna Bouteloup | 10/10 | 3913 days | 1% |
| Tamara | 8/10 | 3913 days | 1% |
| Cosmo Hartuna | 9/10 | 3918 days | 1% |
| Nora Hoethoefer | 10/10 | 3918 days | 1% |
| Ricardo Kalbhen | 8/10 | 3918 days | 1% |
| Franziska Hohmann | 6/10 | 3924 days | 1% |
| Alice Melker | 8/10 | 3925 days | 1% |
| Vanesha Patel | 10/10 | 3933 days | 1% |
| Janine | 8/10 | 3936 days | 1% |
| Marc | 7/10 | 3955 days | 1% |
| James Newton | 10/10 | 3968 days | 1% |
| Elizabeth Nash | 6/10 | 3973 days | 1% |
| Emma Keegan | 10/10 | 4216 days | 0% |
| Robert Wieclawski | 5/10 | 4247 days | 0% |
| Emma | 8/10 | 4247 days | 0% |
| Jade Cownley | 8/10 | 4260 days | 0% |
| Ives van der Sluijs | 6/10 | 4294 days | 0% |
| Richard | 10/10 | 4490 days | 1% |
| Caroline Jonsson | 8/10 | 4580 days | 1% |
| Jonny Ronnblom | 8/10 | 4580 days | 1% |
| James Russell | 8/10 | 4588 days | 1% |
| Hannah Watt | 8/10 | 4588 days | 1% |
| Alex | 8/10 | 4590 days | 1% |
| Becky | 9/10 | 4590 days | 1% |
| Patricia Erni | 8/10 | 4590 days | 1% |
| Robert Erni | 9/10 | 4590 days | 1% |
| Christina | 8/10 | 4594 days | 1% |
| Kathrin Lerch | 9/10 | 4594 days | 1% |
| Paolo Cases | 3/10 | 4594 days | 0% |
| Laura | 10/10 | 4606 days | 1% |
| Joanna Mulcahy | 10/10 | 4609 days | 1% |
| Tobias Thull | 7/10 | 4615 days | 1% |
| Dana | 2/10 | 4630 days | 0% |
| Jan Pekarek | 7/10 | 4658 days | 1% |
| Lenka Dvorauova | 8/10 | 4658 days | 1% |
| Camille Gagnant | 10/10 | 4661 days | 1% |
| Anne Collet | 10/10 | 4664 days | 1% |
| Marine | 8/10 | 4668 days | 1% |
| Ken S | 10/10 | 4702 days | 1% |
| Jeremy | 9/10 | 4702 days | 1% |
| Christian Marzy | 9/10 | 4946 days | 1% |
| Yves Vennewald | 6/10 | 4964 days | 1% |
| Silvia-Marie Bront | 10/10 | 4976 days | 1% |
| Tina | 8/10 | 4983 days | 1% |
| Jean Raisin | 7/10 | 4983 days | 1% |
| TJ and Julie Edwards | 10/10 | 4990 days | 1% |
| Fabian and Teresa | 9/10 | 4998 days | 1% |
| Kyle Guffei | 10/10 | 5000 days | 1% |
| Reinier Timmer | 8/10 | 5049 days | 1% |
| Alastair MacDonald | 8/10 | 5054 days | 1% |
| Moorman | 8/10 | 5058 days | 1% |
| Cennart ud Brock | 8/10 | 5066 days | 1% |
| Barbara | 10/10 | 5067 days | 1% |
| Pietersen | 8/10 | 5078 days | 1% |
| Ben Simons | 9/10 | 5338 days | 1% |
| Duncan Mallison | 9/10 | 5348 days | 1% |
| Mats Harstedt | 7/10 | 5351 days | 1% |
| Deana Peters | 8/10 | 5354 days | 1% |
| Sebastian Rossbach | 9/10 | 5354 days | 1% |
| Preben vil Helmsen | 7/10 | 5354 days | 1% |
| Andrea Bircher | 9/10 | 5356 days | 1% |
| Simon Fry | 8/10 | 5356 days | 1% |
| Eline Vakentijn | 8/10 | 5356 days | 1% |
| Nikki Bentley | 7/10 | 5357 days | 1% |
| Franziska & Katrin | 6/10 | 5363 days | 1% |
| Graham Swinyard | 9/10 | 5365 days | 1% |
| Ursi Meier | 9/10 | 5365 days | 1% |
| Roger ter Horst | 7/10 | 5366 days | 1% |
| R Laurysen | 7/10 | 5368 days | 1% |
| Adam Critchley | 9/10 | 5368 days | 1% |
| Lindblom | 9/10 | 5368 days | 1% |
| Claudia & Julian | 9/10 | 5369 days | 1% |
| Julia Balionis | 10/10 | 5416 days | 1% |
| Stefan Nitsch | 8/10 | 5437 days | 1% |
| Malaea_Tangi01 | 10/10 | 5463 days | 1% |
| visser01 | 9/10 | 5494 days | 1% |
| pauliebates | 9/10 | 5524 days | 1% |
| rgoodwi3 | 10/10 | 5616 days | 1% |
| Jordy | 9/10 | 5647 days | 1% |
| Houstons | 5/10 | 5647 days | 1% |
| Stefanny Ling | 9/10 | 5673 days | 1% |
| English_Campers | 10/10 | 5677 days | 1% |
| Lindsey Clough | 10/10 | 5686 days | 1% |
| Franzi & Tobi | 9/10 | 5688 days | 1% |
| Johanna & Mark | 7/10 | 5690 days | 1% |
| Stefanie | 7/10 | 5691 days | 1% |
| Natalie Maguire | 10/10 | 5691 days | 1% |
| Julia | 10/10 | 5691 days | 1% |
| Jo Meekley | 10/10 | 5692 days | 1% |
| Astrid N | 9/10 | 5695 days | 1% |
| Marty Fey | 9/10 | 5699 days | 1% |
| Amanda Neall | 10/10 | 5700 days | 1% |
| Ellie Thompson | 10/10 | 5700 days | 1% |
| Barry Barnes | 9/10 | 5702 days | 1% |
| Katherine Forward | 9/10 | 5702 days | 1% |
| Shirley | 6/10 | 5706 days | 1% |
| S and A Koehue | 9/10 | 5708 days | 1% |
| Matthew Franklin | 10/10 | 5710 days | 1% |
| Annelie & Martin | 9/10 | 5712 days | 1% |
| Justin Pearce | 9/10 | 5712 days | 1% |
| Claire Hoyland | 9/10 | 5723 days | 1% |
| Tayler Gray | 9/10 | 5723 days | 1% |
| Dave and Emma | 9/10 | 5724 days | 1% |
| E M Klap | 9/10 | 5727 days | 1% |
| Matthijs Muijsers | 9/10 | 5729 days | 1% |
| C Gobl | 9/10 | 5735 days | 1% |
| Michelle Booty | 9/10 | 5735 days | 1% |
| Jenny | 9/10 | 5737 days | 1% |
| Shoe | 7/10 | 5798 days | 1% |
| Lance | 9/10 | 5828 days | 1% |
| Julie | 10/10 | 5859 days | 1% |
| soph_p | 9/10 | 5859 days | 1% |
| katiec82 | 10/10 | 5889 days | 1% |
| Theta | 9/10 | 6042 days | 1% |
| astridaus | 7/10 | 6042 days | 1% |
| Don Keith | 9/10 | 6060 days | 1% |
| Don & Alice | 9/10 | 6077 days | 1% |
| Krause | 5/10 | 6082 days | 1% |
| Jannievan Osnabrugge | 9/10 | 6083 days | 1% |
| Tim Stick | 8/10 | 6087 days | 1% |
| Martÿn Steenvoorden | 7/10 | 6093 days | 1% |
| Caitriona Doyle | 9/10 | 6095 days | 1% |
| Toni | 8/10 | 6095 days | 1% |
| Nick | 8/10 | 6100 days | 1% |
| Pam K | 10/10 | 6100 days | 1% |
| Coby Aalbrecht | 9/10 | 6100 days | 1% |
| Peter Tres | 10/10 | 6116 days | 1% |
| Mitchell Mapletree | 10/10 | 6117 days | 1% |
| sanneb1 | 8/10 | 6148 days | 1% |
| andres | 9/10 | 6155 days | 1% |
| catdonjaime | 10/10 | 6156 days | 1% |
| Christian Jean Louis | 9/10 | 6165 days | 1% |
| anniest | 9/10 | 6167 days | 1% |
| vernenal | 9/10 | 6167 days | 1% |
| Steven Walsh | 4/10 | 6171 days | 1% |
| Christy | 9/10 | 6173 days | 1% |
| Ulyate | 7/10 | 6174 days | 1% |
| Andrea and Craig Swinson | 9/10 | 6187 days | 1% |
| Bettina illmann | 9/10 | 6189 days | 1% |
| Emily and Alex | 10/10 | 6190 days | 1% |
| Anna | 9/10 | 6193 days | 1% |
| PatH | 10/10 | 6207 days | 1% |
| Evan | 9/10 | 6224 days | 1% |
| clairet | 8/10 | 6272 days | 1% |
| zoed | 8/10 | 6362 days | 1% |
| glennandjen | 9/10 | 6377 days | 1% |
| Sofie | 9/10 | 6377 days | 1% |
| Michael Maddams | 8/10 | 6405 days | 1% |
| LaurensD | 6/10 | 6407 days | 1% |
| gerhardm | 8/10 | 6407 days | 1% |
| Ide | 8/10 | 6409 days | 1% |
| Olga | 7/10 | 6409 days | 1% |
| Sam | 8/10 | 6409 days | 1% |
| Christopher | 9/10 | 6412 days | 1% |
| Kim | 9/10 | 6412 days | 1% |
| Marc | 9/10 | 6412 days | 1% |
| SBlake | 10/10 | 6412 days | 1% |
| Steve Harper | 8/10 | 6414 days | 1% |
| WinstonH | 8/10 | 6426 days | 1% |
| Silhan | 9/10 | 6427 days | 1% |
| Elizabeth | 10/10 | 6431 days | 1% |
| CarolineZ | 9/10 | 6434 days | 1% |
| FloorN | 9/10 | 6434 days | 1% |
| OllyD | 9/10 | 6436 days | 1% |
| Sally477 | 9/10 | 6438 days | 1% |
| Tom | 9/10 | 6441 days | 1% |
| Tom | 9/10 | 6441 days | 1% |
| Rafael | 9/10 | 6444 days | 1% |
| soccaplaya14 | 9/10 | 6447 days | 1% |
| AbigailB | 10/10 | 6452 days | 1% |
| Simon | 10/10 | 6457 days | 1% |
| Melanie | 8/10 | 6458 days | 1% |
| Rob | 7/10 | 6458 days | 1% |
| Simon | 10/10 | 6458 days | 1% |
| orianne | 8/10 | 6464 days | 1% |
| Florian | 9/10 | 6465 days | 1% |
| rustytrombone | 9/10 | 6466 days | 1% |
| Martha | 7/10 | 6471 days | 1% |
| Thamar | 9/10 | 6472 days | 1% |
| Karen | 10/10 | 6472 days | 1% |
| Burkhardt | 7/10 | 6473 days | 1% |
| Denis | 10/10 | 6477 days | 1% |
| Kim | 10/10 | 6479 days | 1% |
| Erik | 8/10 | 6480 days | 1% |
| Lucas | 10/10 | 6480 days | 1% |
| Jorn | 8/10 | 6481 days | 1% |
| Hazel | 6/10 | 6481 days | 1% |
| Andrew | 9/10 | 6484 days | 1% |
| Jess | 8/10 | 6533 days | 1% |
| Tim | 7/10 | 6538 days | 1% |
| Jacinta | 8/10 | 6538 days | 1% |
| Ben | 10/10 | 6548 days | 1% |
| Richard | 8/10 | 6587 days | 1% |
| David | 10/10 | 6627 days | 1% |
| Kees | 7/10 | 6632 days | 1% |
| Jorn | 8/10 | 6640 days | 1% |
| Brian | 10/10 | 6656 days | 1% |
| Nikki Gray | 9/10 | 6657 days | 1% |
| Tim | 8/10 | 6680 days | 1% |
| Mike Dudey | 8/10 | 6689 days | 1% |
| Michael White | 8/10 | 6769 days | 1% |
| Erin White | 9/10 | 6770 days | 1% |
| Heckter | 7/10 | 6778 days | 1% |
| Benjamin Krein | 9/10 | 6798 days | 1% |
| Jacinta | 8/10 | 6798 days | 1% |
| Tony Wicks | 8/10 | 6804 days | 1% |
| Bethany Webster | 10/10 | 6806 days | 1% |
| Hannah Holmes | 7/10 | 6807 days | 1% |
| Miranda | 7/10 | 6808 days | 1% |
| Amy | 9/10 | 6816 days | 1% |
| Gina | 10/10 | 6816 days | 1% |
| Julie | 9/10 | 6816 days | 1% |
| Ed | 8/10 | 6816 days | 1% |
| Laurie | 10/10 | 6818 days | 1% |
| Katharina | 10/10 | 6819 days | 1% |
| Juliet | 10/10 | 6820 days | 1% |
| Laura | 10/10 | 6820 days | 1% |
| Porrie | 8/10 | 6832 days | 1% |
| Chris | 10/10 | 6832 days | 1% |
| Dani | 9/10 | 6832 days | 1% |
| Stacey | 10/10 | 6832 days | 1% |
| Aske Helbor | 6/10 | 6850 days | 1% |
| ranker_734 | 5/10 | 6850 days | 1% |
| Anu | 8/10 | 6853 days | 1% |
| marie-pier Poulin | 10/10 | 6877 days | 1% |
| Willemien | 8/10 | 6899 days | 1% |
| Rob Boston | 10/10 | 6955 days | 1% |
| purplekat99 | 10/10 | 6955 days | 1% |
| Jessica Callen | 8/10 | 7009 days | 1% |
| Sabine | 10/10 | 7119 days | 1% |
| Linda | 8/10 | 7123 days | 1% |
| Helen | 9/10 | 7125 days | 1% |
| Matt | 8/10 | 7125 days | 1% |
| Richard | 9/10 | 7125 days | 1% |
| ShoshanaAbrams | 7/10 | 7128 days | 1% |
| Elaine | 7/10 | 7128 days | 1% |
| Marcus | 10/10 | 7135 days | 1% |
| Dave | 6/10 | 7137 days | 1% |
| Fran | 6/10 | 7137 days | 1% |
| Daniel | 7/10 | 7137 days | 1% |
| Janning | 8/10 | 7143 days | 1% |
| Melanie | 9/10 | 7143 days | 1% |
| NeilYeoman | 8/10 | 7144 days | 1% |
| Valerie | 10/10 | 7144 days | 1% |
| Sean | 7/10 | 7147 days | 1% |
| Marcus | 9/10 | 7147 days | 1% |
| Katie | 9/10 | 7147 days | 1% |
| Annette | 8/10 | 7161 days | 1% |
| AnnaOwen | 9/10 | 7162 days | 1% |
| Karen Nellist | 10/10 | 7162 days | 1% |
| MariaNorman | 10/10 | 7163 days | 1% |
| Malon | 8/10 | 7163 days | 1% |
| Bill | 10/10 | 7170 days | 1% |
| Suzy | 9/10 | 7177 days | 1% |
| Nynne | 8/10 | 7179 days | 1% |
| Johanne | 9/10 | 7183 days | 1% |
| Twan | 10/10 | 7183 days | 1% |
| FredAndersson | 10/10 | 7183 days | 1% |
| Cat | 9/10 | 7185 days | 1% |
| Akene | 9/10 | 7185 days | 1% |
| Paul | 3/10 | 7185 days | 0% |
| Stauros | 10/10 | 7185 days | 1% |
| Majken | 9/10 | 7196 days | 1% |
| Alexia | 9/10 | 7196 days | 1% |
| ranker_410 | 10/10 | 7196 days | 1% |
| LisaAllen | 9/10 | 7198 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Black Water Rafting Labyrinth Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.58% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Black Water Rafting Labyrinth Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Black Water Rafting Labyrinth Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.53% |
| 198 | -3.55% |
| 199 | -3.57% |
| 200 | -3.58% |
| 201 | -3.60% |
| 202 | -3.62% |
| 203 | -3.64% |
| … | … |
Balancing Adjustment
1.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.