Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Black Water Rafting Labyrinth Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Black Water Rafting Labyrinth Tour
Valid Reviews
292 Valid Reviews
The Black Water Rafting Labyrinth Tour experience has a total of 294 reviews. There are 292 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 75 |
|
26% |
| 9/10 | 98 |
|
34% |
| 8/10 | 68 |
|
23% |
| 7/10 | 30 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 4 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
85.48% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour valid reviews is 85.48% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
261 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 261 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 261 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
25% |
| 9/10 | 83 |
|
32% |
| 8/10 | 66 |
|
25% |
| 7/10 | 29 |
|
11% |
| 6/10 | 13 |
|
5% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
84.98% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour face-to-face reviews is 84.98% and is based on 261 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Allain Riepema | 8/10 | 3005 days | 100% |
| Dominik and Alex | 9/10 | 3247 days | 83% |
| Mark Haydon | 9/10 | 3264 days | 82% |
| Alex Victor | 10/10 | 3268 days | 82% |
| Max Mueller | 9/10 | 3311 days | 79% |
| Wouter Bleckmann | 7/10 | 3315 days | 74% |
| May | 10/10 | 3339 days | 77% |
| Nolan Townsend | 9/10 | 3350 days | 76% |
| Robert Wolf | 9/10 | 3363 days | 75% |
| Anne Bezanson | 7/10 | 3368 days | 70% |
| Julian Gury | 8/10 | 3370 days | 73% |
| shelley smith | 10/10 | 3479 days | 67% |
| Heidi Hipp | 8/10 | 3577 days | 58% |
| Christian Krause | 10/10 | 3589 days | 59% |
| Stephanie Still | 9/10 | 3592 days | 58% |
| Dahlia Ahmed | 9/10 | 3593 days | 58% |
| Sebastiaan | 8/10 | 3593 days | 57% |
| Olivier Anciaux | 6/10 | 3595 days | 50% |
| Laura Moore | 10/10 | 3601 days | 58% |
| Lauren Dinnage | 10/10 | 3602 days | 58% |
| Joe Rogers | 8/10 | 3606 days | 56% |
| Signe Broedbaek | 6/10 | 3612 days | 49% |
| Lukas Seager | 10/10 | 3612 days | 57% |
| Michaela Bartotini | 9/10 | 3617 days | 56% |
| Verena | 10/10 | 3620 days | 56% |
| Kirsten Gehrenbeck | 8/10 | 3631 days | 54% |
| Anna Bouteloup | 10/10 | 3634 days | 55% |
| Tamara | 8/10 | 3634 days | 54% |
| Cosmo Hartuna | 9/10 | 3639 days | 54% |
| Nora Hoethoefer | 10/10 | 3639 days | 55% |
| Ricardo Kalbhen | 8/10 | 3639 days | 54% |
| Franziska Hohmann | 6/10 | 3645 days | 47% |
| Alice Melker | 8/10 | 3646 days | 53% |
| Vanesha Patel | 10/10 | 3654 days | 54% |
| Janine | 8/10 | 3657 days | 53% |
| Marc | 7/10 | 3676 days | 49% |
| James Newton | 10/10 | 3689 days | 51% |
| Elizabeth Nash | 6/10 | 3694 days | 44% |
| Emma Keegan | 10/10 | 3936 days | 33% |
| Robert Wieclawski | 5/10 | 3967 days | 23% |
| Emma | 8/10 | 3967 days | 30% |
| Jade Cownley | 8/10 | 3981 days | 29% |
| Ives van der Sluijs | 6/10 | 4015 days | 23% |
| Richard | 10/10 | 4210 days | 13% |
| Caroline Jonsson | 8/10 | 4301 days | 6% |
| Jonny Ronnblom | 8/10 | 4301 days | 6% |
| James Russell | 8/10 | 4309 days | 5% |
| Hannah Watt | 8/10 | 4309 days | 5% |
| Alex | 8/10 | 4311 days | 5% |
| Becky | 9/10 | 4311 days | 5% |
| Patricia Erni | 8/10 | 4311 days | 5% |
| Robert Erni | 9/10 | 4311 days | 5% |
| Christina | 8/10 | 4315 days | 5% |
| Kathrin Lerch | 9/10 | 4315 days | 5% |
| Paolo Cases | 3/10 | 4315 days | 3% |
| Laura | 10/10 | 4327 days | 4% |
| Joanna Mulcahy | 10/10 | 4330 days | 4% |
| Tobias Thull | 7/10 | 4336 days | 3% |
| Dana | 2/10 | 4351 days | 1% |
| Jan Pekarek | 7/10 | 4379 days | 0% |
| Lenka Dvorauova | 8/10 | 4379 days | 0% |
| Camille Gagnant | 10/10 | 4382 days | 38% |
| Anne Collet | 10/10 | 4385 days | 38% |
| Marine | 8/10 | 4389 days | 37% |
| Ken S | 10/10 | 4423 days | 38% |
| Jeremy | 9/10 | 4423 days | 37% |
| Christian Marzy | 9/10 | 4667 days | 37% |
| Yves Vennewald | 6/10 | 4685 days | 33% |
| Silvia-Marie Bront | 10/10 | 4697 days | 38% |
| Tina | 8/10 | 4704 days | 37% |
| Jean Raisin | 7/10 | 4704 days | 35% |
| TJ and Julie Edwards | 10/10 | 4711 days | 38% |
| Fabian and Teresa | 9/10 | 4719 days | 37% |
| Kyle Guffei | 10/10 | 4721 days | 38% |
| Reinier Timmer | 8/10 | 4770 days | 37% |
| Alastair MacDonald | 8/10 | 4775 days | 37% |
| Moorman | 8/10 | 4779 days | 37% |
| Cennart ud Brock | 8/10 | 4787 days | 37% |
| Barbara | 10/10 | 4788 days | 38% |
| Pietersen | 8/10 | 4799 days | 37% |
| Ben Simons | 9/10 | 5059 days | 37% |
| Duncan Mallison | 9/10 | 5069 days | 37% |
| Mats Harstedt | 7/10 | 5072 days | 35% |
| Deana Peters | 8/10 | 5075 days | 37% |
| Sebastian Rossbach | 9/10 | 5075 days | 37% |
| Preben vil Helmsen | 7/10 | 5075 days | 35% |
| Andrea Bircher | 9/10 | 5077 days | 37% |
| Simon Fry | 8/10 | 5077 days | 37% |
| Eline Vakentijn | 8/10 | 5077 days | 37% |
| Nikki Bentley | 7/10 | 5078 days | 35% |
| Franziska & Katrin | 6/10 | 5084 days | 33% |
| Graham Swinyard | 9/10 | 5086 days | 37% |
| Ursi Meier | 9/10 | 5086 days | 37% |
| Roger ter Horst | 7/10 | 5087 days | 35% |
| R Laurysen | 7/10 | 5089 days | 35% |
| Adam Critchley | 9/10 | 5089 days | 37% |
| Lindblom | 9/10 | 5089 days | 37% |
| Claudia & Julian | 9/10 | 5090 days | 37% |
| Julia Balionis | 10/10 | 5137 days | 38% |
| Stefan Nitsch | 8/10 | 5158 days | 37% |
| Malaea_Tangi01 | 10/10 | 5184 days | 38% |
| visser01 | 9/10 | 5215 days | 37% |
| pauliebates | 9/10 | 5244 days | 37% |
| rgoodwi3 | 10/10 | 5336 days | 38% |
| Jordy | 9/10 | 5367 days | 37% |
| Houstons | 5/10 | 5367 days | 29% |
| Stefanny Ling | 9/10 | 5393 days | 37% |
| English_Campers | 10/10 | 5398 days | 38% |
| Lindsey Clough | 10/10 | 5407 days | 38% |
| Franzi & Tobi | 9/10 | 5409 days | 37% |
| Johanna & Mark | 7/10 | 5411 days | 35% |
| Stefanie | 7/10 | 5412 days | 35% |
| Natalie Maguire | 10/10 | 5412 days | 38% |
| Julia | 10/10 | 5412 days | 38% |
| Jo Meekley | 10/10 | 5413 days | 38% |
| Astrid N | 9/10 | 5416 days | 37% |
| Marty Fey | 9/10 | 5420 days | 37% |
| Amanda Neall | 10/10 | 5421 days | 38% |
| Ellie Thompson | 10/10 | 5421 days | 38% |
| Barry Barnes | 9/10 | 5423 days | 37% |
| Katherine Forward | 9/10 | 5423 days | 37% |
| Shirley | 6/10 | 5427 days | 33% |
| S and A Koehue | 9/10 | 5429 days | 37% |
| Matthew Franklin | 10/10 | 5431 days | 38% |
| Annelie & Martin | 9/10 | 5433 days | 37% |
| Justin Pearce | 9/10 | 5433 days | 37% |
| Claire Hoyland | 9/10 | 5444 days | 37% |
| Tayler Gray | 9/10 | 5444 days | 37% |
| Dave and Emma | 9/10 | 5445 days | 37% |
| E M Klap | 9/10 | 5448 days | 37% |
| Matthijs Muijsers | 9/10 | 5450 days | 37% |
| C Gobl | 9/10 | 5456 days | 37% |
| Michelle Booty | 9/10 | 5456 days | 37% |
| Jenny | 9/10 | 5458 days | 37% |
| Shoe | 7/10 | 5519 days | 35% |
| Lance | 9/10 | 5549 days | 37% |
| Julie | 10/10 | 5580 days | 38% |
| soph_p | 9/10 | 5580 days | 37% |
| katiec82 | 10/10 | 5609 days | 38% |
| Theta | 9/10 | 5763 days | 37% |
| astridaus | 7/10 | 5763 days | 35% |
| Don Keith | 9/10 | 5781 days | 37% |
| Don & Alice | 9/10 | 5798 days | 37% |
| Krause | 5/10 | 5803 days | 29% |
| Jannievan Osnabrugge | 9/10 | 5804 days | 37% |
| Tim Stick | 8/10 | 5808 days | 37% |
| Martÿn Steenvoorden | 7/10 | 5814 days | 35% |
| Caitriona Doyle | 9/10 | 5816 days | 37% |
| Toni | 8/10 | 5816 days | 37% |
| Nick | 8/10 | 5821 days | 37% |
| Pam K | 10/10 | 5821 days | 38% |
| Coby Aalbrecht | 9/10 | 5821 days | 37% |
| Peter Tres | 10/10 | 5837 days | 38% |
| Mitchell Mapletree | 10/10 | 5838 days | 38% |
| sanneb1 | 8/10 | 5869 days | 37% |
| andres | 9/10 | 5876 days | 37% |
| catdonjaime | 10/10 | 5877 days | 38% |
| Christian Jean Louis | 9/10 | 5886 days | 37% |
| anniest | 9/10 | 5888 days | 37% |
| vernenal | 9/10 | 5888 days | 37% |
| Steven Walsh | 4/10 | 5892 days | 25% |
| Christy | 9/10 | 5894 days | 37% |
| Ulyate | 7/10 | 5895 days | 35% |
| Andrea and Craig Swinson | 9/10 | 5908 days | 37% |
| Bettina illmann | 9/10 | 5910 days | 37% |
| Emily and Alex | 10/10 | 5911 days | 38% |
| Anna | 9/10 | 5914 days | 37% |
| PatH | 10/10 | 5928 days | 38% |
| Evan | 9/10 | 5945 days | 37% |
| clairet | 8/10 | 5992 days | 37% |
| zoed | 8/10 | 6082 days | 37% |
| glennandjen | 9/10 | 6097 days | 37% |
| Sofie | 9/10 | 6097 days | 37% |
| Michael Maddams | 8/10 | 6126 days | 37% |
| LaurensD | 6/10 | 6128 days | 33% |
| gerhardm | 8/10 | 6128 days | 37% |
| Ide | 8/10 | 6129 days | 37% |
| Olga | 7/10 | 6129 days | 35% |
| Sam | 8/10 | 6129 days | 37% |
| Christopher | 9/10 | 6132 days | 37% |
| Kim | 9/10 | 6132 days | 37% |
| Marc | 9/10 | 6132 days | 37% |
| SBlake | 10/10 | 6133 days | 38% |
| Steve Harper | 8/10 | 6135 days | 37% |
| WinstonH | 8/10 | 6147 days | 37% |
| Silhan | 9/10 | 6148 days | 37% |
| Elizabeth | 10/10 | 6151 days | 38% |
| CarolineZ | 9/10 | 6155 days | 37% |
| FloorN | 9/10 | 6155 days | 37% |
| OllyD | 9/10 | 6157 days | 37% |
| Sally477 | 9/10 | 6159 days | 37% |
| Tom | 9/10 | 6161 days | 37% |
| Tom | 9/10 | 6161 days | 37% |
| Rafael | 9/10 | 6164 days | 37% |
| soccaplaya14 | 9/10 | 6167 days | 37% |
| AbigailB | 10/10 | 6173 days | 38% |
| Simon | 10/10 | 6177 days | 38% |
| Melanie | 8/10 | 6178 days | 37% |
| Rob | 7/10 | 6178 days | 35% |
| Simon | 10/10 | 6178 days | 38% |
| orianne | 8/10 | 6184 days | 37% |
| Florian | 9/10 | 6185 days | 37% |
| rustytrombone | 9/10 | 6187 days | 37% |
| Martha | 7/10 | 6191 days | 35% |
| Thamar | 9/10 | 6192 days | 37% |
| Karen | 10/10 | 6192 days | 38% |
| Burkhardt | 7/10 | 6194 days | 35% |
| Denis | 10/10 | 6197 days | 38% |
| Kim | 10/10 | 6199 days | 38% |
| Erik | 8/10 | 6200 days | 37% |
| Lucas | 10/10 | 6200 days | 38% |
| Jorn | 8/10 | 6202 days | 37% |
| Hazel | 6/10 | 6202 days | 33% |
| Andrew | 9/10 | 6204 days | 37% |
| Jess | 8/10 | 6253 days | 37% |
| Tim | 7/10 | 6258 days | 35% |
| Jacinta | 8/10 | 6258 days | 37% |
| Ben | 10/10 | 6268 days | 38% |
| Richard | 8/10 | 6307 days | 37% |
| David | 10/10 | 6347 days | 38% |
| Kees | 7/10 | 6352 days | 35% |
| Jorn | 8/10 | 6360 days | 37% |
| Brian | 10/10 | 6376 days | 38% |
| Nikki Gray | 9/10 | 6378 days | 37% |
| Tim | 8/10 | 6400 days | 37% |
| Mike Dudey | 8/10 | 6409 days | 37% |
| Michael White | 8/10 | 6490 days | 37% |
| Erin White | 9/10 | 6491 days | 37% |
| Heckter | 7/10 | 6499 days | 35% |
| Benjamin Krein | 9/10 | 6519 days | 37% |
| Jacinta | 8/10 | 6519 days | 37% |
| Tony Wicks | 8/10 | 6525 days | 37% |
| Bethany Webster | 10/10 | 6527 days | 38% |
| Hannah Holmes | 7/10 | 6528 days | 35% |
| Miranda | 7/10 | 6529 days | 35% |
| Amy | 9/10 | 6537 days | 37% |
| Gina | 10/10 | 6537 days | 38% |
| Julie | 9/10 | 6537 days | 37% |
| Ed | 8/10 | 6537 days | 37% |
| Laurie | 10/10 | 6539 days | 38% |
| Katharina | 10/10 | 6540 days | 38% |
| Juliet | 10/10 | 6541 days | 38% |
| Laura | 10/10 | 6541 days | 38% |
| Porrie | 8/10 | 6553 days | 37% |
| Chris | 10/10 | 6553 days | 38% |
| Dani | 9/10 | 6553 days | 37% |
| Stacey | 10/10 | 6553 days | 38% |
| Aske Helbor | 6/10 | 6571 days | 33% |
| ranker_734 | 5/10 | 6571 days | 29% |
| Anu | 8/10 | 6574 days | 37% |
| marie-pier Poulin | 10/10 | 6598 days | 38% |
| Willemien | 8/10 | 6620 days | 37% |
| Rob Boston | 10/10 | 6676 days | 38% |
| purplekat99 | 10/10 | 6676 days | 38% |
| Jessica Callen | 8/10 | 6729 days | 37% |
| Sabine | 10/10 | 6839 days | 38% |
| Linda | 8/10 | 6843 days | 37% |
| Helen | 9/10 | 6845 days | 37% |
| Matt | 8/10 | 6845 days | 37% |
| Richard | 9/10 | 6845 days | 37% |
| ShoshanaAbrams | 7/10 | 6848 days | 35% |
| Elaine | 7/10 | 6848 days | 35% |
| Marcus | 10/10 | 6855 days | 38% |
| Dave | 6/10 | 6857 days | 33% |
| Fran | 6/10 | 6857 days | 33% |
| Daniel | 7/10 | 6857 days | 35% |
| Janning | 8/10 | 6863 days | 37% |
| Melanie | 9/10 | 6863 days | 37% |
| NeilYeoman | 8/10 | 6864 days | 37% |
| Valerie | 10/10 | 6864 days | 38% |
| Sean | 7/10 | 6867 days | 35% |
| Marcus | 9/10 | 6867 days | 37% |
| Katie | 9/10 | 6867 days | 37% |
| Annette | 8/10 | 6882 days | 37% |
| AnnaOwen | 9/10 | 6883 days | 37% |
| Karen Nellist | 10/10 | 6883 days | 38% |
| MariaNorman | 10/10 | 6884 days | 38% |
| Malon | 8/10 | 6884 days | 37% |
| Bill | 10/10 | 6891 days | 38% |
| Suzy | 9/10 | 6898 days | 37% |
| Nynne | 8/10 | 6900 days | 37% |
| Johanne | 9/10 | 6904 days | 37% |
| Twan | 10/10 | 6904 days | 38% |
| FredAndersson | 10/10 | 6904 days | 38% |
| Cat | 9/10 | 6906 days | 37% |
| Akene | 9/10 | 6906 days | 37% |
| Paul | 3/10 | 6906 days | 21% |
| Stauros | 10/10 | 6906 days | 38% |
| Majken | 9/10 | 6917 days | 37% |
| Alexia | 9/10 | 6917 days | 37% |
| ranker_410 | 10/10 | 6917 days | 38% |
| LisaAllen | 9/10 | 6919 days | 37% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Black Water Rafting Labyrinth Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Black Water Rafting Labyrinth Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Black Water Rafting Labyrinth Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.