Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Black Water Rafting Labyrinth Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Black Water Rafting Labyrinth Tour
Valid Reviews
292 Valid Reviews
The Black Water Rafting Labyrinth Tour experience has a total of 294 reviews. There are 292 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 75 |
|
26% |
| 9/10 | 98 |
|
34% |
| 8/10 | 68 |
|
23% |
| 7/10 | 30 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 4 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
85.48% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour valid reviews is 85.48% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
261 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 261 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 261 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
25% |
| 9/10 | 83 |
|
32% |
| 8/10 | 66 |
|
25% |
| 7/10 | 29 |
|
11% |
| 6/10 | 13 |
|
5% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
84.98% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour face-to-face reviews is 84.98% and is based on 261 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Allain Riepema | 8/10 | 3045 days | 100% |
| Dominik and Alex | 9/10 | 3287 days | 83% |
| Mark Haydon | 9/10 | 3305 days | 81% |
| Alex Victor | 10/10 | 3308 days | 82% |
| Max Mueller | 9/10 | 3351 days | 78% |
| Wouter Bleckmann | 7/10 | 3355 days | 73% |
| May | 10/10 | 3379 days | 76% |
| Nolan Townsend | 9/10 | 3390 days | 75% |
| Robert Wolf | 9/10 | 3403 days | 74% |
| Anne Bezanson | 7/10 | 3408 days | 69% |
| Julian Gury | 8/10 | 3410 days | 73% |
| shelley smith | 10/10 | 3520 days | 66% |
| Heidi Hipp | 8/10 | 3617 days | 57% |
| Christian Krause | 10/10 | 3629 days | 57% |
| Stephanie Still | 9/10 | 3632 days | 56% |
| Dahlia Ahmed | 9/10 | 3633 days | 56% |
| Sebastiaan | 8/10 | 3633 days | 56% |
| Olivier Anciaux | 6/10 | 3635 days | 49% |
| Laura Moore | 10/10 | 3641 days | 56% |
| Lauren Dinnage | 10/10 | 3642 days | 56% |
| Joe Rogers | 8/10 | 3646 days | 55% |
| Signe Broedbaek | 6/10 | 3652 days | 48% |
| Lukas Seager | 10/10 | 3652 days | 56% |
| Michaela Bartotini | 9/10 | 3657 days | 55% |
| Verena | 10/10 | 3660 days | 55% |
| Kirsten Gehrenbeck | 8/10 | 3671 days | 53% |
| Anna Bouteloup | 10/10 | 3674 days | 54% |
| Tamara | 8/10 | 3674 days | 53% |
| Cosmo Hartuna | 9/10 | 3679 days | 53% |
| Nora Hoethoefer | 10/10 | 3679 days | 53% |
| Ricardo Kalbhen | 8/10 | 3679 days | 52% |
| Franziska Hohmann | 6/10 | 3685 days | 46% |
| Alice Melker | 8/10 | 3686 days | 52% |
| Vanesha Patel | 10/10 | 3694 days | 52% |
| Janine | 8/10 | 3697 days | 51% |
| Marc | 7/10 | 3716 days | 47% |
| James Newton | 10/10 | 3729 days | 50% |
| Elizabeth Nash | 6/10 | 3734 days | 42% |
| Emma Keegan | 10/10 | 3977 days | 31% |
| Robert Wieclawski | 5/10 | 4008 days | 21% |
| Emma | 8/10 | 4008 days | 28% |
| Jade Cownley | 8/10 | 4021 days | 27% |
| Ives van der Sluijs | 6/10 | 4055 days | 21% |
| Richard | 10/10 | 4251 days | 10% |
| Caroline Jonsson | 8/10 | 4341 days | 3% |
| Jonny Ronnblom | 8/10 | 4341 days | 3% |
| James Russell | 8/10 | 4349 days | 2% |
| Hannah Watt | 8/10 | 4349 days | 2% |
| Alex | 8/10 | 4351 days | 2% |
| Becky | 9/10 | 4351 days | 2% |
| Patricia Erni | 8/10 | 4351 days | 2% |
| Robert Erni | 9/10 | 4351 days | 2% |
| Christina | 8/10 | 4355 days | 2% |
| Kathrin Lerch | 9/10 | 4355 days | 2% |
| Paolo Cases | 3/10 | 4355 days | 1% |
| Laura | 10/10 | 4367 days | 1% |
| Joanna Mulcahy | 10/10 | 4370 days | 0% |
| Tobias Thull | 7/10 | 4376 days | 0% |
| Dana | 2/10 | 4391 days | 18% |
| Jan Pekarek | 7/10 | 4419 days | 36% |
| Lenka Dvorauova | 8/10 | 4419 days | 38% |
| Camille Gagnant | 10/10 | 4422 days | 39% |
| Anne Collet | 10/10 | 4425 days | 39% |
| Marine | 8/10 | 4429 days | 38% |
| Ken S | 10/10 | 4463 days | 39% |
| Jeremy | 9/10 | 4463 days | 38% |
| Christian Marzy | 9/10 | 4707 days | 38% |
| Yves Vennewald | 6/10 | 4725 days | 33% |
| Silvia-Marie Bront | 10/10 | 4737 days | 39% |
| Tina | 8/10 | 4744 days | 38% |
| Jean Raisin | 7/10 | 4744 days | 36% |
| TJ and Julie Edwards | 10/10 | 4751 days | 39% |
| Fabian and Teresa | 9/10 | 4759 days | 38% |
| Kyle Guffei | 10/10 | 4761 days | 39% |
| Reinier Timmer | 8/10 | 4810 days | 38% |
| Alastair MacDonald | 8/10 | 4815 days | 38% |
| Moorman | 8/10 | 4819 days | 38% |
| Cennart ud Brock | 8/10 | 4827 days | 38% |
| Barbara | 10/10 | 4828 days | 39% |
| Pietersen | 8/10 | 4839 days | 38% |
| Ben Simons | 9/10 | 5099 days | 38% |
| Duncan Mallison | 9/10 | 5109 days | 38% |
| Mats Harstedt | 7/10 | 5112 days | 36% |
| Deana Peters | 8/10 | 5115 days | 38% |
| Sebastian Rossbach | 9/10 | 5115 days | 38% |
| Preben vil Helmsen | 7/10 | 5115 days | 36% |
| Andrea Bircher | 9/10 | 5117 days | 38% |
| Simon Fry | 8/10 | 5117 days | 38% |
| Eline Vakentijn | 8/10 | 5117 days | 38% |
| Nikki Bentley | 7/10 | 5118 days | 36% |
| Franziska & Katrin | 6/10 | 5124 days | 33% |
| Graham Swinyard | 9/10 | 5126 days | 38% |
| Ursi Meier | 9/10 | 5126 days | 38% |
| Roger ter Horst | 7/10 | 5127 days | 36% |
| R Laurysen | 7/10 | 5129 days | 36% |
| Adam Critchley | 9/10 | 5129 days | 38% |
| Lindblom | 9/10 | 5129 days | 38% |
| Claudia & Julian | 9/10 | 5130 days | 38% |
| Julia Balionis | 10/10 | 5177 days | 39% |
| Stefan Nitsch | 8/10 | 5198 days | 38% |
| Malaea_Tangi01 | 10/10 | 5224 days | 39% |
| visser01 | 9/10 | 5255 days | 38% |
| pauliebates | 9/10 | 5285 days | 38% |
| rgoodwi3 | 10/10 | 5377 days | 39% |
| Jordy | 9/10 | 5408 days | 38% |
| Houstons | 5/10 | 5408 days | 30% |
| Stefanny Ling | 9/10 | 5434 days | 38% |
| English_Campers | 10/10 | 5438 days | 39% |
| Lindsey Clough | 10/10 | 5447 days | 39% |
| Franzi & Tobi | 9/10 | 5449 days | 38% |
| Johanna & Mark | 7/10 | 5451 days | 36% |
| Stefanie | 7/10 | 5452 days | 36% |
| Natalie Maguire | 10/10 | 5452 days | 39% |
| Julia | 10/10 | 5452 days | 39% |
| Jo Meekley | 10/10 | 5453 days | 39% |
| Astrid N | 9/10 | 5456 days | 38% |
| Marty Fey | 9/10 | 5460 days | 38% |
| Amanda Neall | 10/10 | 5461 days | 39% |
| Ellie Thompson | 10/10 | 5461 days | 39% |
| Barry Barnes | 9/10 | 5463 days | 38% |
| Katherine Forward | 9/10 | 5463 days | 38% |
| Shirley | 6/10 | 5467 days | 33% |
| S and A Koehue | 9/10 | 5469 days | 38% |
| Matthew Franklin | 10/10 | 5471 days | 39% |
| Annelie & Martin | 9/10 | 5473 days | 38% |
| Justin Pearce | 9/10 | 5473 days | 38% |
| Claire Hoyland | 9/10 | 5484 days | 38% |
| Tayler Gray | 9/10 | 5484 days | 38% |
| Dave and Emma | 9/10 | 5485 days | 38% |
| E M Klap | 9/10 | 5488 days | 38% |
| Matthijs Muijsers | 9/10 | 5490 days | 38% |
| C Gobl | 9/10 | 5496 days | 38% |
| Michelle Booty | 9/10 | 5496 days | 38% |
| Jenny | 9/10 | 5498 days | 38% |
| Shoe | 7/10 | 5559 days | 36% |
| Lance | 9/10 | 5589 days | 38% |
| Julie | 10/10 | 5620 days | 39% |
| soph_p | 9/10 | 5620 days | 38% |
| katiec82 | 10/10 | 5650 days | 39% |
| Theta | 9/10 | 5803 days | 38% |
| astridaus | 7/10 | 5803 days | 36% |
| Don Keith | 9/10 | 5821 days | 38% |
| Don & Alice | 9/10 | 5838 days | 38% |
| Krause | 5/10 | 5843 days | 30% |
| Jannievan Osnabrugge | 9/10 | 5844 days | 38% |
| Tim Stick | 8/10 | 5848 days | 38% |
| Martÿn Steenvoorden | 7/10 | 5854 days | 36% |
| Caitriona Doyle | 9/10 | 5856 days | 38% |
| Toni | 8/10 | 5856 days | 38% |
| Nick | 8/10 | 5861 days | 38% |
| Pam K | 10/10 | 5861 days | 39% |
| Coby Aalbrecht | 9/10 | 5861 days | 38% |
| Peter Tres | 10/10 | 5877 days | 39% |
| Mitchell Mapletree | 10/10 | 5878 days | 39% |
| sanneb1 | 8/10 | 5909 days | 38% |
| andres | 9/10 | 5916 days | 38% |
| catdonjaime | 10/10 | 5917 days | 39% |
| Christian Jean Louis | 9/10 | 5926 days | 38% |
| anniest | 9/10 | 5928 days | 38% |
| vernenal | 9/10 | 5928 days | 38% |
| Steven Walsh | 4/10 | 5932 days | 25% |
| Christy | 9/10 | 5934 days | 38% |
| Ulyate | 7/10 | 5935 days | 36% |
| Andrea and Craig Swinson | 9/10 | 5948 days | 38% |
| Bettina illmann | 9/10 | 5950 days | 38% |
| Emily and Alex | 10/10 | 5951 days | 39% |
| Anna | 9/10 | 5954 days | 38% |
| PatH | 10/10 | 5968 days | 39% |
| Evan | 9/10 | 5985 days | 38% |
| clairet | 8/10 | 6033 days | 38% |
| zoed | 8/10 | 6123 days | 38% |
| glennandjen | 9/10 | 6138 days | 38% |
| Sofie | 9/10 | 6138 days | 38% |
| Michael Maddams | 8/10 | 6166 days | 38% |
| LaurensD | 6/10 | 6168 days | 33% |
| gerhardm | 8/10 | 6168 days | 38% |
| Ide | 8/10 | 6169 days | 38% |
| Olga | 7/10 | 6169 days | 36% |
| Sam | 8/10 | 6169 days | 38% |
| Christopher | 9/10 | 6172 days | 38% |
| Kim | 9/10 | 6172 days | 38% |
| Marc | 9/10 | 6172 days | 38% |
| SBlake | 10/10 | 6173 days | 39% |
| Steve Harper | 8/10 | 6175 days | 38% |
| WinstonH | 8/10 | 6187 days | 38% |
| Silhan | 9/10 | 6188 days | 38% |
| Elizabeth | 10/10 | 6191 days | 39% |
| CarolineZ | 9/10 | 6195 days | 38% |
| FloorN | 9/10 | 6195 days | 38% |
| OllyD | 9/10 | 6197 days | 38% |
| Sally477 | 9/10 | 6199 days | 38% |
| Tom | 9/10 | 6202 days | 38% |
| Tom | 9/10 | 6202 days | 38% |
| Rafael | 9/10 | 6205 days | 38% |
| soccaplaya14 | 9/10 | 6208 days | 38% |
| AbigailB | 10/10 | 6213 days | 39% |
| Simon | 10/10 | 6217 days | 39% |
| Melanie | 8/10 | 6219 days | 38% |
| Rob | 7/10 | 6219 days | 36% |
| Simon | 10/10 | 6219 days | 39% |
| orianne | 8/10 | 6225 days | 38% |
| Florian | 9/10 | 6225 days | 38% |
| rustytrombone | 9/10 | 6227 days | 38% |
| Martha | 7/10 | 6232 days | 36% |
| Thamar | 9/10 | 6232 days | 38% |
| Karen | 10/10 | 6233 days | 39% |
| Burkhardt | 7/10 | 6234 days | 36% |
| Denis | 10/10 | 6237 days | 39% |
| Kim | 10/10 | 6239 days | 39% |
| Erik | 8/10 | 6240 days | 38% |
| Lucas | 10/10 | 6240 days | 39% |
| Jorn | 8/10 | 6242 days | 38% |
| Hazel | 6/10 | 6242 days | 33% |
| Andrew | 9/10 | 6245 days | 38% |
| Jess | 8/10 | 6294 days | 38% |
| Tim | 7/10 | 6298 days | 36% |
| Jacinta | 8/10 | 6298 days | 38% |
| Ben | 10/10 | 6309 days | 39% |
| Richard | 8/10 | 6347 days | 38% |
| David | 10/10 | 6387 days | 39% |
| Kees | 7/10 | 6392 days | 36% |
| Jorn | 8/10 | 6400 days | 38% |
| Brian | 10/10 | 6416 days | 39% |
| Nikki Gray | 9/10 | 6418 days | 38% |
| Tim | 8/10 | 6440 days | 38% |
| Mike Dudey | 8/10 | 6450 days | 38% |
| Michael White | 8/10 | 6530 days | 38% |
| Erin White | 9/10 | 6531 days | 38% |
| Heckter | 7/10 | 6539 days | 36% |
| Benjamin Krein | 9/10 | 6559 days | 38% |
| Jacinta | 8/10 | 6559 days | 38% |
| Tony Wicks | 8/10 | 6565 days | 38% |
| Bethany Webster | 10/10 | 6567 days | 39% |
| Hannah Holmes | 7/10 | 6568 days | 36% |
| Miranda | 7/10 | 6569 days | 36% |
| Amy | 9/10 | 6577 days | 38% |
| Gina | 10/10 | 6577 days | 39% |
| Julie | 9/10 | 6577 days | 38% |
| Ed | 8/10 | 6577 days | 38% |
| Laurie | 10/10 | 6579 days | 39% |
| Katharina | 10/10 | 6580 days | 39% |
| Juliet | 10/10 | 6581 days | 39% |
| Laura | 10/10 | 6581 days | 39% |
| Porrie | 8/10 | 6593 days | 38% |
| Chris | 10/10 | 6593 days | 39% |
| Dani | 9/10 | 6593 days | 38% |
| Stacey | 10/10 | 6593 days | 39% |
| Aske Helbor | 6/10 | 6611 days | 33% |
| ranker_734 | 5/10 | 6611 days | 30% |
| Anu | 8/10 | 6614 days | 38% |
| marie-pier Poulin | 10/10 | 6638 days | 39% |
| Willemien | 8/10 | 6660 days | 38% |
| Rob Boston | 10/10 | 6716 days | 39% |
| purplekat99 | 10/10 | 6716 days | 39% |
| Jessica Callen | 8/10 | 6770 days | 38% |
| Sabine | 10/10 | 6880 days | 39% |
| Linda | 8/10 | 6884 days | 38% |
| Helen | 9/10 | 6886 days | 38% |
| Matt | 8/10 | 6886 days | 38% |
| Richard | 9/10 | 6886 days | 38% |
| ShoshanaAbrams | 7/10 | 6889 days | 36% |
| Elaine | 7/10 | 6889 days | 36% |
| Marcus | 10/10 | 6896 days | 39% |
| Dave | 6/10 | 6898 days | 33% |
| Fran | 6/10 | 6898 days | 33% |
| Daniel | 7/10 | 6898 days | 36% |
| Janning | 8/10 | 6904 days | 38% |
| Melanie | 9/10 | 6904 days | 38% |
| NeilYeoman | 8/10 | 6905 days | 38% |
| Valerie | 10/10 | 6905 days | 39% |
| Sean | 7/10 | 6908 days | 36% |
| Marcus | 9/10 | 6908 days | 38% |
| Katie | 9/10 | 6908 days | 38% |
| Annette | 8/10 | 6922 days | 38% |
| AnnaOwen | 9/10 | 6923 days | 38% |
| Karen Nellist | 10/10 | 6923 days | 39% |
| MariaNorman | 10/10 | 6924 days | 39% |
| Malon | 8/10 | 6924 days | 38% |
| Bill | 10/10 | 6931 days | 39% |
| Suzy | 9/10 | 6938 days | 38% |
| Nynne | 8/10 | 6940 days | 38% |
| Johanne | 9/10 | 6944 days | 38% |
| Twan | 10/10 | 6944 days | 39% |
| FredAndersson | 10/10 | 6944 days | 39% |
| Cat | 9/10 | 6946 days | 38% |
| Akene | 9/10 | 6946 days | 38% |
| Paul | 3/10 | 6946 days | 21% |
| Stauros | 10/10 | 6946 days | 39% |
| Majken | 9/10 | 6957 days | 38% |
| Alexia | 9/10 | 6957 days | 38% |
| ranker_410 | 10/10 | 6957 days | 39% |
| LisaAllen | 9/10 | 6959 days | 38% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Black Water Rafting Labyrinth Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Black Water Rafting Labyrinth Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Black Water Rafting Labyrinth Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
2.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.