Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Black Water Rafting Labyrinth Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Black Water Rafting Labyrinth Tour
Valid Reviews
292 Valid Reviews
The Black Water Rafting Labyrinth Tour experience has a total of 294 reviews. There are 292 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 75 |
|
26% |
| 9/10 | 98 |
|
34% |
| 8/10 | 68 |
|
23% |
| 7/10 | 30 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 4 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
85.48% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour valid reviews is 85.48% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
261 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 261 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 261 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
25% |
| 9/10 | 83 |
|
32% |
| 8/10 | 66 |
|
25% |
| 7/10 | 29 |
|
11% |
| 6/10 | 13 |
|
5% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
84.98% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour face-to-face reviews is 84.98% and is based on 261 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Allain Riepema | 8/10 | 2969 days | 100% |
| Dominik and Alex | 9/10 | 3211 days | 83% |
| Mark Haydon | 9/10 | 3229 days | 82% |
| Alex Victor | 10/10 | 3232 days | 83% |
| Max Mueller | 9/10 | 3275 days | 79% |
| Wouter Bleckmann | 7/10 | 3279 days | 74% |
| May | 10/10 | 3303 days | 77% |
| Nolan Townsend | 9/10 | 3314 days | 76% |
| Robert Wolf | 9/10 | 3327 days | 75% |
| Anne Bezanson | 7/10 | 3332 days | 70% |
| Julian Gury | 8/10 | 3334 days | 74% |
| shelley smith | 10/10 | 3444 days | 67% |
| Heidi Hipp | 8/10 | 3541 days | 59% |
| Christian Krause | 10/10 | 3553 days | 59% |
| Stephanie Still | 9/10 | 3556 days | 58% |
| Dahlia Ahmed | 9/10 | 3557 days | 58% |
| Sebastiaan | 8/10 | 3557 days | 58% |
| Olivier Anciaux | 6/10 | 3559 days | 50% |
| Laura Moore | 10/10 | 3565 days | 58% |
| Lauren Dinnage | 10/10 | 3566 days | 58% |
| Joe Rogers | 8/10 | 3570 days | 57% |
| Signe Broedbaek | 6/10 | 3576 days | 49% |
| Lukas Seager | 10/10 | 3576 days | 57% |
| Michaela Bartotini | 9/10 | 3581 days | 56% |
| Verena | 10/10 | 3584 days | 57% |
| Kirsten Gehrenbeck | 8/10 | 3595 days | 55% |
| Anna Bouteloup | 10/10 | 3598 days | 56% |
| Tamara | 8/10 | 3598 days | 55% |
| Cosmo Hartuna | 9/10 | 3603 days | 55% |
| Nora Hoethoefer | 10/10 | 3603 days | 55% |
| Ricardo Kalbhen | 8/10 | 3603 days | 54% |
| Franziska Hohmann | 6/10 | 3609 days | 47% |
| Alice Melker | 8/10 | 3610 days | 54% |
| Vanesha Patel | 10/10 | 3618 days | 54% |
| Janine | 8/10 | 3621 days | 53% |
| Marc | 7/10 | 3640 days | 49% |
| James Newton | 10/10 | 3653 days | 52% |
| Elizabeth Nash | 6/10 | 3658 days | 44% |
| Emma Keegan | 10/10 | 3901 days | 33% |
| Robert Wieclawski | 5/10 | 3932 days | 23% |
| Emma | 8/10 | 3932 days | 30% |
| Jade Cownley | 8/10 | 3945 days | 29% |
| Ives van der Sluijs | 6/10 | 3979 days | 24% |
| Richard | 10/10 | 4175 days | 13% |
| Caroline Jonsson | 8/10 | 4265 days | 6% |
| Jonny Ronnblom | 8/10 | 4265 days | 6% |
| James Russell | 8/10 | 4273 days | 6% |
| Hannah Watt | 8/10 | 4273 days | 6% |
| Alex | 8/10 | 4275 days | 6% |
| Becky | 9/10 | 4275 days | 6% |
| Patricia Erni | 8/10 | 4275 days | 6% |
| Robert Erni | 9/10 | 4275 days | 6% |
| Christina | 8/10 | 4279 days | 5% |
| Kathrin Lerch | 9/10 | 4279 days | 5% |
| Paolo Cases | 3/10 | 4279 days | 2% |
| Laura | 10/10 | 4291 days | 5% |
| Joanna Mulcahy | 10/10 | 4294 days | 4% |
| Tobias Thull | 7/10 | 4300 days | 4% |
| Dana | 2/10 | 4315 days | 0% |
| Jan Pekarek | 7/10 | 4343 days | 1% |
| Lenka Dvorauova | 8/10 | 4343 days | 1% |
| Camille Gagnant | 10/10 | 4346 days | 1% |
| Anne Collet | 10/10 | 4349 days | 0% |
| Marine | 8/10 | 4353 days | 0% |
| Ken S | 10/10 | 4387 days | 36% |
| Jeremy | 9/10 | 4387 days | 35% |
| Christian Marzy | 9/10 | 4631 days | 35% |
| Yves Vennewald | 6/10 | 4649 days | 30% |
| Silvia-Marie Bront | 10/10 | 4661 days | 36% |
| Tina | 8/10 | 4668 days | 35% |
| Jean Raisin | 7/10 | 4668 days | 33% |
| TJ and Julie Edwards | 10/10 | 4675 days | 36% |
| Fabian and Teresa | 9/10 | 4683 days | 35% |
| Kyle Guffei | 10/10 | 4685 days | 36% |
| Reinier Timmer | 8/10 | 4734 days | 35% |
| Alastair MacDonald | 8/10 | 4739 days | 35% |
| Moorman | 8/10 | 4743 days | 35% |
| Cennart ud Brock | 8/10 | 4751 days | 35% |
| Barbara | 10/10 | 4752 days | 36% |
| Pietersen | 8/10 | 4763 days | 35% |
| Ben Simons | 9/10 | 5023 days | 35% |
| Duncan Mallison | 9/10 | 5033 days | 35% |
| Mats Harstedt | 7/10 | 5036 days | 33% |
| Deana Peters | 8/10 | 5039 days | 35% |
| Sebastian Rossbach | 9/10 | 5039 days | 35% |
| Preben vil Helmsen | 7/10 | 5039 days | 33% |
| Andrea Bircher | 9/10 | 5041 days | 35% |
| Simon Fry | 8/10 | 5041 days | 35% |
| Eline Vakentijn | 8/10 | 5041 days | 35% |
| Nikki Bentley | 7/10 | 5042 days | 33% |
| Franziska & Katrin | 6/10 | 5048 days | 30% |
| Graham Swinyard | 9/10 | 5050 days | 35% |
| Ursi Meier | 9/10 | 5050 days | 35% |
| Roger ter Horst | 7/10 | 5051 days | 33% |
| R Laurysen | 7/10 | 5053 days | 33% |
| Adam Critchley | 9/10 | 5053 days | 35% |
| Lindblom | 9/10 | 5053 days | 35% |
| Claudia & Julian | 9/10 | 5054 days | 35% |
| Julia Balionis | 10/10 | 5101 days | 36% |
| Stefan Nitsch | 8/10 | 5122 days | 35% |
| Malaea_Tangi01 | 10/10 | 5148 days | 36% |
| visser01 | 9/10 | 5179 days | 35% |
| pauliebates | 9/10 | 5209 days | 35% |
| rgoodwi3 | 10/10 | 5301 days | 36% |
| Jordy | 9/10 | 5332 days | 35% |
| Houstons | 5/10 | 5332 days | 27% |
| Stefanny Ling | 9/10 | 5358 days | 35% |
| English_Campers | 10/10 | 5362 days | 36% |
| Lindsey Clough | 10/10 | 5371 days | 36% |
| Franzi & Tobi | 9/10 | 5373 days | 35% |
| Johanna & Mark | 7/10 | 5375 days | 33% |
| Stefanie | 7/10 | 5376 days | 33% |
| Natalie Maguire | 10/10 | 5376 days | 36% |
| Julia | 10/10 | 5376 days | 36% |
| Jo Meekley | 10/10 | 5377 days | 36% |
| Astrid N | 9/10 | 5380 days | 35% |
| Marty Fey | 9/10 | 5384 days | 35% |
| Amanda Neall | 10/10 | 5385 days | 36% |
| Ellie Thompson | 10/10 | 5385 days | 36% |
| Barry Barnes | 9/10 | 5387 days | 35% |
| Katherine Forward | 9/10 | 5387 days | 35% |
| Shirley | 6/10 | 5391 days | 30% |
| S and A Koehue | 9/10 | 5393 days | 35% |
| Matthew Franklin | 10/10 | 5395 days | 36% |
| Annelie & Martin | 9/10 | 5397 days | 35% |
| Justin Pearce | 9/10 | 5397 days | 35% |
| Claire Hoyland | 9/10 | 5408 days | 35% |
| Tayler Gray | 9/10 | 5408 days | 35% |
| Dave and Emma | 9/10 | 5409 days | 35% |
| E M Klap | 9/10 | 5412 days | 35% |
| Matthijs Muijsers | 9/10 | 5414 days | 35% |
| C Gobl | 9/10 | 5420 days | 35% |
| Michelle Booty | 9/10 | 5420 days | 35% |
| Jenny | 9/10 | 5422 days | 35% |
| Shoe | 7/10 | 5483 days | 33% |
| Lance | 9/10 | 5513 days | 35% |
| Julie | 10/10 | 5544 days | 36% |
| soph_p | 9/10 | 5544 days | 35% |
| katiec82 | 10/10 | 5574 days | 36% |
| Theta | 9/10 | 5727 days | 35% |
| astridaus | 7/10 | 5727 days | 33% |
| Don Keith | 9/10 | 5745 days | 35% |
| Don & Alice | 9/10 | 5762 days | 35% |
| Krause | 5/10 | 5767 days | 27% |
| Jannievan Osnabrugge | 9/10 | 5768 days | 35% |
| Tim Stick | 8/10 | 5772 days | 35% |
| Martÿn Steenvoorden | 7/10 | 5778 days | 33% |
| Caitriona Doyle | 9/10 | 5780 days | 35% |
| Toni | 8/10 | 5780 days | 35% |
| Nick | 8/10 | 5785 days | 35% |
| Pam K | 10/10 | 5785 days | 36% |
| Coby Aalbrecht | 9/10 | 5785 days | 35% |
| Peter Tres | 10/10 | 5801 days | 36% |
| Mitchell Mapletree | 10/10 | 5802 days | 36% |
| sanneb1 | 8/10 | 5833 days | 35% |
| andres | 9/10 | 5840 days | 35% |
| catdonjaime | 10/10 | 5841 days | 36% |
| Christian Jean Louis | 9/10 | 5850 days | 35% |
| anniest | 9/10 | 5852 days | 35% |
| vernenal | 9/10 | 5852 days | 35% |
| Steven Walsh | 4/10 | 5856 days | 23% |
| Christy | 9/10 | 5858 days | 35% |
| Ulyate | 7/10 | 5859 days | 33% |
| Andrea and Craig Swinson | 9/10 | 5872 days | 35% |
| Bettina illmann | 9/10 | 5874 days | 35% |
| Emily and Alex | 10/10 | 5875 days | 36% |
| Anna | 9/10 | 5878 days | 35% |
| PatH | 10/10 | 5892 days | 36% |
| Evan | 9/10 | 5909 days | 35% |
| clairet | 8/10 | 5957 days | 35% |
| zoed | 8/10 | 6047 days | 35% |
| glennandjen | 9/10 | 6062 days | 35% |
| Sofie | 9/10 | 6062 days | 35% |
| Michael Maddams | 8/10 | 6090 days | 35% |
| LaurensD | 6/10 | 6092 days | 30% |
| gerhardm | 8/10 | 6092 days | 35% |
| Ide | 8/10 | 6094 days | 35% |
| Olga | 7/10 | 6094 days | 33% |
| Sam | 8/10 | 6094 days | 35% |
| Christopher | 9/10 | 6096 days | 35% |
| Kim | 9/10 | 6096 days | 35% |
| Marc | 9/10 | 6097 days | 35% |
| SBlake | 10/10 | 6097 days | 36% |
| Steve Harper | 8/10 | 6099 days | 35% |
| WinstonH | 8/10 | 6111 days | 35% |
| Silhan | 9/10 | 6112 days | 35% |
| Elizabeth | 10/10 | 6116 days | 36% |
| CarolineZ | 9/10 | 6119 days | 35% |
| FloorN | 9/10 | 6119 days | 35% |
| OllyD | 9/10 | 6121 days | 35% |
| Sally477 | 9/10 | 6123 days | 35% |
| Tom | 9/10 | 6126 days | 35% |
| Tom | 9/10 | 6126 days | 35% |
| Rafael | 9/10 | 6129 days | 35% |
| soccaplaya14 | 9/10 | 6132 days | 35% |
| AbigailB | 10/10 | 6137 days | 36% |
| Simon | 10/10 | 6142 days | 36% |
| Melanie | 8/10 | 6143 days | 35% |
| Rob | 7/10 | 6143 days | 33% |
| Simon | 10/10 | 6143 days | 36% |
| orianne | 8/10 | 6149 days | 35% |
| Florian | 9/10 | 6149 days | 35% |
| rustytrombone | 9/10 | 6151 days | 35% |
| Martha | 7/10 | 6156 days | 33% |
| Thamar | 9/10 | 6157 days | 35% |
| Karen | 10/10 | 6157 days | 36% |
| Burkhardt | 7/10 | 6158 days | 33% |
| Denis | 10/10 | 6162 days | 36% |
| Kim | 10/10 | 6163 days | 36% |
| Erik | 8/10 | 6164 days | 35% |
| Lucas | 10/10 | 6164 days | 36% |
| Jorn | 8/10 | 6166 days | 35% |
| Hazel | 6/10 | 6166 days | 30% |
| Andrew | 9/10 | 6169 days | 35% |
| Jess | 8/10 | 6218 days | 35% |
| Tim | 7/10 | 6223 days | 33% |
| Jacinta | 8/10 | 6223 days | 35% |
| Ben | 10/10 | 6233 days | 36% |
| Richard | 8/10 | 6272 days | 35% |
| David | 10/10 | 6312 days | 36% |
| Kees | 7/10 | 6317 days | 33% |
| Jorn | 8/10 | 6325 days | 35% |
| Brian | 10/10 | 6341 days | 36% |
| Nikki Gray | 9/10 | 6342 days | 35% |
| Tim | 8/10 | 6365 days | 35% |
| Mike Dudey | 8/10 | 6374 days | 35% |
| Michael White | 8/10 | 6454 days | 35% |
| Erin White | 9/10 | 6455 days | 35% |
| Heckter | 7/10 | 6463 days | 33% |
| Benjamin Krein | 9/10 | 6483 days | 35% |
| Jacinta | 8/10 | 6483 days | 35% |
| Tony Wicks | 8/10 | 6489 days | 35% |
| Bethany Webster | 10/10 | 6491 days | 36% |
| Hannah Holmes | 7/10 | 6492 days | 33% |
| Miranda | 7/10 | 6493 days | 33% |
| Amy | 9/10 | 6501 days | 35% |
| Gina | 10/10 | 6501 days | 36% |
| Julie | 9/10 | 6501 days | 35% |
| Ed | 8/10 | 6501 days | 35% |
| Laurie | 10/10 | 6503 days | 36% |
| Katharina | 10/10 | 6504 days | 36% |
| Juliet | 10/10 | 6505 days | 36% |
| Laura | 10/10 | 6505 days | 36% |
| Porrie | 8/10 | 6517 days | 35% |
| Chris | 10/10 | 6517 days | 36% |
| Dani | 9/10 | 6517 days | 35% |
| Stacey | 10/10 | 6517 days | 36% |
| Aske Helbor | 6/10 | 6535 days | 30% |
| ranker_734 | 5/10 | 6535 days | 27% |
| Anu | 8/10 | 6538 days | 35% |
| marie-pier Poulin | 10/10 | 6562 days | 36% |
| Willemien | 8/10 | 6584 days | 35% |
| Rob Boston | 10/10 | 6640 days | 36% |
| purplekat99 | 10/10 | 6640 days | 36% |
| Jessica Callen | 8/10 | 6694 days | 35% |
| Sabine | 10/10 | 6804 days | 36% |
| Linda | 8/10 | 6808 days | 35% |
| Helen | 9/10 | 6810 days | 35% |
| Matt | 8/10 | 6810 days | 35% |
| Richard | 9/10 | 6810 days | 35% |
| ShoshanaAbrams | 7/10 | 6813 days | 33% |
| Elaine | 7/10 | 6813 days | 33% |
| Marcus | 10/10 | 6820 days | 36% |
| Dave | 6/10 | 6822 days | 30% |
| Fran | 6/10 | 6822 days | 30% |
| Daniel | 7/10 | 6822 days | 33% |
| Janning | 8/10 | 6828 days | 35% |
| Melanie | 9/10 | 6828 days | 35% |
| NeilYeoman | 8/10 | 6829 days | 35% |
| Valerie | 10/10 | 6829 days | 36% |
| Sean | 7/10 | 6832 days | 33% |
| Marcus | 9/10 | 6832 days | 35% |
| Katie | 9/10 | 6832 days | 35% |
| Annette | 8/10 | 6846 days | 35% |
| AnnaOwen | 9/10 | 6847 days | 35% |
| Karen Nellist | 10/10 | 6847 days | 36% |
| MariaNorman | 10/10 | 6848 days | 36% |
| Malon | 8/10 | 6848 days | 35% |
| Bill | 10/10 | 6855 days | 36% |
| Suzy | 9/10 | 6862 days | 35% |
| Nynne | 8/10 | 6864 days | 35% |
| Johanne | 9/10 | 6868 days | 35% |
| Twan | 10/10 | 6868 days | 36% |
| FredAndersson | 10/10 | 6868 days | 36% |
| Cat | 9/10 | 6870 days | 35% |
| Akene | 9/10 | 6870 days | 35% |
| Paul | 3/10 | 6870 days | 19% |
| Stauros | 10/10 | 6870 days | 36% |
| Majken | 9/10 | 6881 days | 35% |
| Alexia | 9/10 | 6881 days | 35% |
| ranker_410 | 10/10 | 6881 days | 36% |
| LisaAllen | 9/10 | 6883 days | 35% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Black Water Rafting Labyrinth Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Black Water Rafting Labyrinth Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Black Water Rafting Labyrinth Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.