Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2346 days 100%
Eva Cordemeyer 8/10 2585 days 86%
Pete Martin 10/10 2842 days 76%
Sam Wolfe 9/10 2852 days 74%
Benedikt Lorenz 8/10 2873 days 73%
Sheila Webb 10/10 2873 days 74%
Thomas Klinting 8/10 2877 days 72%
Felix Koehler 7/10 2881 days 68%
Simon Barber 5/10 2881 days 56%
Antoine 7/10 2905 days 67%
Tom Rogers 10/10 2925 days 71%
Tim 7/10 2929 days 66%
Jendrik 6/10 2929 days 61%
Josh Bird 6/10 2931 days 61%
Alonso 7/10 2931 days 66%
Andres Gonzalez 9/10 2949 days 70%
Steven Chong 9/10 2952 days 69%
Johannes Wassner 10/10 3173 days 59%
Volker Stroenisch 5/10 3184 days 45%
Mette Elholm 8/10 3184 days 57%
Sam Fenton-Elston 5/10 3185 days 45%
Math Meyer 5/10 3186 days 45%
Marie Bocquier 9/10 3186 days 58%
S Black 7/10 3192 days 54%
Stephan Kirchenbaur 7/10 3193 days 54%
Clara Guinard 6/10 3195 days 50%
Lilith Hirt 4/10 3197 days 38%
Calum Penn 10/10 3198 days 58%
Nancy Logan 7/10 3202 days 54%
Talissa Missiato 10/10 3204 days 58%
Annalies Beard 7/10 3208 days 53%
Dawn Howard 7/10 3215 days 53%
Melanie Kronbichler 10/10 3228 days 56%
Veronique Kaplan 2/10 3231 days 25%
Stula Vladimir 10/10 3233 days 56%
Florian Mueller 9/10 3243 days 55%
Pekka and Jonna 5/10 3248 days 42%
Eline Meijer 8/10 3270 days 53%
Henri 6/10 3270 days 47%
Elodie 6/10 3277 days 47%
Mette and Jesper 6/10 3279 days 46%
Elsa Caniato 6/10 3289 days 46%
Ahmed Mohsen Aly 10/10 3318 days 52%
Christian Maruhn 10/10 3350 days 50%
Alex 5/10 3582 days 30%
R J Pearson 7/10 3599 days 35%
Marion and Ralf 9/10 3654 days 35%
Richard 9/10 3807 days 28%
Julia Schabenberger 3/10 3897 days 13%
Lola 4/10 3897 days 15%
Laura 3/10 3897 days 13%
Janek Belcher 4/10 3906 days 15%
Laura 10/10 3912 days 23%
Andreas Schindler 8/10 3912 days 22%
Herman Schulz 7/10 3931 days 20%
Tobias Thull 6/10 3932 days 19%
van Linda Werner 8/10 3935 days 21%
Aurelien Noailly 5/10 3937 days 16%
Sarah 4/10 3937 days 14%
Steven Lotrian 9/10 3943 days 21%
Emeline Brocard 9/10 3943 days 21%
Philip Donachie 10/10 3945 days 21%
Luisa Bach 10/10 3945 days 21%
Benedict Seite 8/10 3971 days 19%
Valerio Penita 8/10 3971 days 19%
Piotr Jurkowski 8/10 3973 days 19%
Roland Beer 7/10 3976 days 18%
Alexia Greasbaum 9/10 3976 days 19%
Bet 8/10 3987 days 19%
Anja 9/10 3995 days 18%
Peter elsleysams 9/10 3995 days 18%
Memain 6/10 4260 days 5%
Konza 7/10 4261 days 5%
Elodie and jo 6/10 4317 days 2%
Andre and Marina 9/10 4327 days 2%
Hanneke P 6/10 4353 days 1%
Harmer de Boer 8/10 4369 days 0%
Tony Hines 7/10 4370 days 0%
Brigitte 8/10 4372 days 0%
Terry Coles 7/10 4384 days 23%
Claudia Mueller 10/10 4389 days 25%
Presot 9/10 4389 days 25%
Faassen 6/10 4392 days 21%
Eric and Jen Popma 8/10 4394 days 24%
Moss 10/10 4644 days 25%
Heiner Reinecke 8/10 4651 days 24%
Frank Claassen 8/10 4655 days 24%
A Ormsby 10/10 4656 days 25%
Fritschi 8/10 4661 days 24%
Melanie Friessen 1/10 4661 days 10%
Daniel & Manuela 2/10 4665 days 11%
Melinda Moir 1/10 4665 days 10%
Mats Harstedt 8/10 4668 days 24%
Geoffrey Kuppens 6/10 4668 days 21%
Lotte Zwail 6/10 4668 days 21%
Carolin Haas 8/10 4669 days 24%
Christian & Julia 7/10 4669 days 23%
Mike & Suzann 10/10 4670 days 25%
Frans 8/10 4671 days 24%
Jansen 4/10 4671 days 16%
Kolen 7/10 4671 days 23%
Briulier 8/10 4672 days 24%
Rick & Suus 8/10 4672 days 24%
Jim Addicott 10/10 4672 days 25%
Rachel 7/10 4673 days 23%
Verne Heath 8/10 4673 days 24%
Astrid Boon 7/10 4673 days 23%
Christina 3/10 4674 days 13%
Marilyn Mobley 9/10 4674 days 25%
Susie Christensen 7/10 4674 days 23%
Paul Weidenfeld 8/10 4675 days 24%
Langerak 8/10 4675 days 24%
Liz Stokes 7/10 4675 days 23%
Ole Klothrop 8/10 4682 days 24%
Samplonius 8/10 4683 days 24%
Cick Pouw 7/10 4687 days 23%
Kroepfl 9/10 4687 days 25%
Kurt Furuskar 9/10 4699 days 25%
Johan Kroese 5/10 4699 days 19%
Henriette Haugan 5/10 4701 days 19%
Asha 9/10 4719 days 25%
Steveuk21 6/10 4719 days 21%
kiwifrenchy 8/10 4719 days 24%
Peter Broosder 8/10 4749 days 24%
Marek Woznica 9/10 4757 days 25%
Nina Bille-Knudsen 9/10 4759 days 25%
Willem & Lilian 7/10 4759 days 23%
Jan & Marian 4/10 4762 days 16%
Oliver Graf 5/10 4764 days 19%
Benjamin Meier 3/10 4765 days 13%
Herman Plasman 8/10 4765 days 24%
Theresa 6/10 4766 days 21%
Remco te Lintum 8/10 4766 days 24%
Willi & Elke Breier 10/10 4767 days 25%
Elke & Charlotte 6/10 4770 days 21%
Mark de Boer 7/10 4770 days 23%
bdel1963 7/10 4964 days 23%
Claudia Naier 7/10 5003 days 23%
Andreas Blessing 9/10 5005 days 25%
Marianne Swauger 6/10 5008 days 21%
De Groot 8/10 5009 days 24%
Steve Waterhouse 8/10 5010 days 24%
Barry Digby 7/10 5012 days 23%
Michael Simmang 6/10 5013 days 21%
Tim 6/10 5015 days 21%
Rolf 6/10 5016 days 21%
Tina Baun 5/10 5017 days 19%
Leanne Shepherd 9/10 5017 days 25%
Monica 8/10 5021 days 24%
Jan Visser 6/10 5025 days 21%
Viola Rickert 9/10 5027 days 25%
Ursula Scherch 8/10 5029 days 24%
Sanne 7/10 5029 days 23%
Jan Vlasblom 8/10 5033 days 24%
Walter Peters 8/10 5037 days 24%
Anita Aleva 7/10 5037 days 23%
Claire Hoyland 10/10 5040 days 25%
Rob 5/10 5040 days 19%
Faucon 8/10 5040 days 24%
Julian Seizinger 7/10 5040 days 23%
Mike 8/10 5041 days 24%
Trevor Gibbins 8/10 5041 days 24%
David and Wendy Lucas 10/10 5042 days 25%
David 8/10 5043 days 24%
Philipp Rau 6/10 5044 days 21%
Georg Hofer 4/10 5046 days 16%
G R Vangerven 7/10 5046 days 23%
Jarob Brezigar 9/10 5046 days 25%
Daniel Lang 7/10 5046 days 23%
Lili 8/10 5046 days 24%
Jean-Paul Le Clair 6/10 5047 days 21%
John Allen 8/10 5048 days 24%
Fabi & Sabi 1/10 5048 days 10%
Katherine Bernsdorf 6/10 5049 days 21%
Daniel Fischer 5/10 5051 days 19%
Bekema 7/10 5051 days 23%
Augelika Berugard 8/10 5052 days 24%
hendrik king 7/10 5084 days 23%
Rosey834 9/10 5115 days 25%
kempt 7/10 5329 days 23%
astridaus 5/10 5359 days 19%
hooperuk 10/10 5359 days 25%
Brian Bishop 9/10 5376 days 25%
Hans 6/10 5380 days 21%
George Lepple 8/10 5383 days 24%
Ed & Pat Mitchell 8/10 5398 days 24%
Heike Pless 10/10 5399 days 25%
Peter Koeck 5/10 5399 days 19%
Krause 4/10 5399 days 16%
Sue Bennett 8/10 5400 days 24%
Mieke Knoops 7/10 5400 days 23%
Jakob Pedersen 5/10 5400 days 19%
Vandeput 6/10 5404 days 21%
Mark 5/10 5409 days 19%
Martÿn Steenvoorden 6/10 5410 days 21%
Irene Turley 5/10 5413 days 19%
Arne van Schol 6/10 5414 days 21%
Susan 9/10 5414 days 25%
uleugel 8/10 5427 days 24%
Hailey & Fin 3/10 5430 days 13%
Beute Hjel 8/10 5434 days 24%
Kane Chain 6/10 5435 days 21%
Family van Hessem 7/10 5438 days 23%
Helen and Hans Walser 10/10 5438 days 25%
deanlaw 8/10 5463 days 24%
annett 8/10 5465 days 24%
keane 8/10 5465 days 24%
usigmund 3/10 5469 days 13%
nadinef 8/10 5472 days 24%
andres 3/10 5472 days 13%
jameswhite 7/10 5472 days 23%
aages 7/10 5473 days 23%
thomash 6/10 5474 days 21%
Arran J 7/10 5480 days 23%
Bill Nash 5/10 5484 days 19%
Frank de Voogd 8/10 5484 days 24%
Hanne Wichmann 10/10 5484 days 25%
Hans & Karin 7/10 5484 days 23%
Bue Verrept 8/10 5487 days 24%
Hans Hoff 10/10 5488 days 25%
Lisette X 8/10 5488 days 24%
Gaelle 8/10 5490 days 24%
Ulyate 8/10 5491 days 24%
Mille Winther 5/10 5491 days 19%
Hansjoerg Ehrmann 7/10 5491 days 23%
Anayara Diaz Torres 9/10 5491 days 25%
Jessica Clarisse 4/10 5492 days 16%
Jeanette Larsen 8/10 5492 days 24%
Serge Yken 3/10 5506 days 13%
barp 9/10 5541 days 25%
Evan 8/10 5541 days 24%
travelgeek 5/10 5571 days 19%
richardh 8/10 5605 days 24%
nickm 10/10 5679 days 25%
minniemags 10/10 5694 days 25%
AndyEngland 10/10 5712 days 25%
KatieR 5/10 5722 days 19%
straw64 3/10 5724 days 13%
Sally477 6/10 5725 days 21%
Ide 7/10 5725 days 23%
Olga 7/10 5725 days 23%
AliR 7/10 5740 days 23%
AmyBarrett 5/10 5740 days 19%
WiebkeS 8/10 5740 days 24%
Falk 8/10 5740 days 24%
DaveV 9/10 5740 days 25%
StefanieGermany 10/10 5741 days 25%
FiensG 8/10 5743 days 24%
Zeeman 8/10 5743 days 24%
Silhan 9/10 5744 days 25%
PBouwmessten 8/10 5744 days 24%
LucyPoland 8/10 5745 days 24%
Erik 7/10 5746 days 23%
Gill 9/10 5747 days 25%
Ian 10/10 5748 days 25%
Stefanie 6/10 5749 days 21%
PeteH1 8/10 5750 days 24%
Anneleen 8/10 5754 days 24%
FrankFlemming 6/10 5758 days 21%
Manfred 8/10 5760 days 24%
Ed 9/10 5760 days 25%
Kay 8/10 5767 days 24%
Krapels 5/10 5768 days 19%
AbigailB 6/10 5769 days 21%
AurelieD 10/10 5771 days 25%
Ian S 7/10 5773 days 23%
Lorna 10/10 5773 days 25%
Bruce 10/10 5774 days 25%
Annemarie 6/10 5774 days 21%
orianne 7/10 5781 days 23%
RasmusB 6/10 5781 days 21%
GrillGermany 7/10 5782 days 23%
Daniel 7/10 5783 days 23%
BauerGermany 7/10 5783 days 23%
Jessica 9/10 5788 days 25%
Bert 7/10 5788 days 23%
G Lart 10/10 5788 days 25%
Ulrike 6/10 5788 days 21%
Carolyn 2/10 5792 days 11%
Erik 7/10 5796 days 23%
Hove 8/10 5796 days 24%
Thierry 8/10 5796 days 24%
Sandra 6/10 5796 days 21%
Joachim 7/10 5796 days 23%
Zylstra 8/10 5804 days 24%
Spyfox 10/10 5830 days 25%
Sandra 8/10 5836 days 24%
Eveline 6/10 5837 days 21%
Lynne 8/10 5837 days 24%
Getkate 9/10 5845 days 25%
Elke 8/10 5845 days 24%
Kath 10/10 5901 days 25%
Charlotte 7/10 5934 days 23%
Talitia 8/10 5943 days 24%
Shannon 6/10 5972 days 21%
BexStar 3/10 6072 days 13%
Leanne Priestley 3/10 6095 days 13%
Amy Clark 9/10 6095 days 25%
Toby 8/10 6096 days 24%
AlanN316 10/10 6105 days 25%
Annette Hurst 9/10 6114 days 25%
Olaf Penn 7/10 6115 days 23%
Roger Repolusk 8/10 6121 days 24%
Nancy Dol 8/10 6121 days 24%
John Woodrow 9/10 6125 days 25%
Myrtille de Vries 9/10 6128 days 25%
Roman 7/10 6135 days 23%
ranker_851 8/10 6135 days 24%
Atara 8/10 6135 days 24%
Christoph&Isabell 7/10 6137 days 23%
Stephanie Noverraz 6/10 6144 days 21%
Laura 7/10 6160 days 23%
Hans Olthof 9/10 6167 days 25%
Gail 8/10 6170 days 24%
Hans 8/10 6200 days 24%
Valeria Barouch 6/10 6206 days 21%
Neil Cooke 9/10 6206 days 25%
Samuel Brejeon 9/10 6209 days 25%
Ole Weber 9/10 6213 days 25%
Glyn Jones 8/10 6214 days 24%
Anthony 7/10 6214 days 23%
Martina 8/10 6214 days 24%
Lara Gema Conde 8/10 6216 days 24%
ranker_46 7/10 6326 days 23%
Hans Knappmann 10/10 6326 days 25%
Andy Chapman 8/10 6326 days 24%
Lisbeth Johansson 4/10 6326 days 16%
JanKovar 8/10 6442 days 24%
ShoshanaAbrams 8/10 6445 days 24%
Elaine 6/10 6445 days 21%
Marcus 7/10 6452 days 23%
Jonas 5/10 6459 days 19%
Susan 8/10 6474 days 24%
Frederik 9/10 6478 days 25%
Delgroot 6/10 6482 days 21%
Mary 7/10 6489 days 23%
beesom 8/10 6490 days 24%
Jensen 8/10 6494 days 24%
Frauke 8/10 6496 days 24%
Fiona 7/10 6500 days 23%
Gordon 9/10 6501 days 25%
Rolf 7/10 6502 days 23%
Nicole 6/10 6502 days 21%
Bridget Mitchell 9/10 6513 days 25%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Balancing Adjustment

6.04% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.