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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2898 days 100%
Eva Cordemeyer 8/10 3137 days 82%
Pete Martin 10/10 3394 days 66%
Sam Wolfe 9/10 3404 days 65%
Benedikt Lorenz 8/10 3425 days 63%
Sheila Webb 10/10 3425 days 64%
Thomas Klinting 8/10 3429 days 62%
Felix Koehler 7/10 3433 days 59%
Simon Barber 5/10 3433 days 48%
Antoine 7/10 3457 days 57%
Tom Rogers 10/10 3477 days 60%
Tim 7/10 3481 days 56%
Jendrik 6/10 3481 days 52%
Josh Bird 6/10 3483 days 51%
Alonso 7/10 3483 days 56%
Andres Gonzalez 9/10 3501 days 58%
Steven Chong 9/10 3505 days 58%
Johannes Wassner 10/10 3725 days 43%
Volker Stroenisch 5/10 3736 days 32%
Mette Elholm 8/10 3736 days 42%
Sam Fenton-Elston 5/10 3737 days 32%
Math Meyer 5/10 3738 days 32%
Marie Bocquier 9/10 3738 days 42%
S Black 7/10 3744 days 39%
Stephan Kirchenbaur 7/10 3745 days 39%
Clara Guinard 6/10 3747 days 36%
Lilith Hirt 4/10 3749 days 27%
Calum Penn 10/10 3750 days 42%
Nancy Logan 7/10 3754 days 38%
Talissa Missiato 10/10 3756 days 41%
Annalies Beard 7/10 3760 days 38%
Dawn Howard 7/10 3767 days 38%
Melanie Kronbichler 10/10 3780 days 40%
Veronique Kaplan 2/10 3783 days 17%
Stula Vladimir 10/10 3785 days 39%
Florian Mueller 9/10 3795 days 38%
Pekka and Jonna 5/10 3800 days 29%
Eline Meijer 8/10 3822 days 36%
Henri 6/10 3822 days 31%
Elodie 6/10 3829 days 31%
Mette and Jesper 6/10 3831 days 31%
Elsa Caniato 6/10 3841 days 30%
Ahmed Mohsen Aly 10/10 3870 days 33%
Christian Maruhn 10/10 3902 days 31%
Alex 5/10 4134 days 11%
R J Pearson 7/10 4151 days 13%
Marion and Ralf 9/10 4206 days 10%
Richard 9/10 4359 days 0%
Julia Schabenberger 3/10 4449 days 18%
Lola 4/10 4449 days 21%
Laura 3/10 4449 days 18%
Janek Belcher 4/10 4458 days 21%
Laura 10/10 4464 days 34%
Andreas Schindler 8/10 4464 days 33%
Herman Schulz 7/10 4483 days 31%
Tobias Thull 6/10 4484 days 29%
van Linda Werner 8/10 4487 days 33%
Aurelien Noailly 5/10 4489 days 25%
Sarah 4/10 4489 days 21%
Steven Lotrian 9/10 4495 days 33%
Emeline Brocard 9/10 4495 days 33%
Philip Donachie 10/10 4497 days 34%
Luisa Bach 10/10 4497 days 34%
Benedict Seite 8/10 4523 days 33%
Valerio Penita 8/10 4523 days 33%
Piotr Jurkowski 8/10 4525 days 33%
Roland Beer 7/10 4528 days 31%
Alexia Greasbaum 9/10 4528 days 33%
Bet 8/10 4539 days 33%
Anja 9/10 4547 days 33%
Peter elsleysams 9/10 4547 days 33%
Memain 6/10 4812 days 29%
Konza 7/10 4813 days 31%
Elodie and jo 6/10 4869 days 29%
Andre and Marina 9/10 4879 days 33%
Hanneke P 6/10 4905 days 29%
Harmer de Boer 8/10 4921 days 33%
Tony Hines 7/10 4922 days 31%
Brigitte 8/10 4924 days 33%
Terry Coles 7/10 4936 days 31%
Claudia Mueller 10/10 4941 days 34%
Presot 9/10 4941 days 33%
Faassen 6/10 4944 days 29%
Eric and Jen Popma 8/10 4946 days 33%
Moss 10/10 5196 days 34%
Heiner Reinecke 8/10 5203 days 33%
Frank Claassen 8/10 5207 days 33%
A Ormsby 10/10 5208 days 34%
Fritschi 8/10 5213 days 33%
Melanie Friessen 1/10 5213 days 13%
Daniel & Manuela 2/10 5217 days 15%
Melinda Moir 1/10 5217 days 13%
Mats Harstedt 8/10 5220 days 33%
Geoffrey Kuppens 6/10 5220 days 29%
Lotte Zwail 6/10 5220 days 29%
Carolin Haas 8/10 5221 days 33%
Christian & Julia 7/10 5221 days 31%
Mike & Suzann 10/10 5222 days 34%
Frans 8/10 5223 days 33%
Jansen 4/10 5223 days 21%
Kolen 7/10 5223 days 31%
Briulier 8/10 5224 days 33%
Rick & Suus 8/10 5224 days 33%
Jim Addicott 10/10 5224 days 34%
Rachel 7/10 5225 days 31%
Verne Heath 8/10 5225 days 33%
Astrid Boon 7/10 5225 days 31%
Christina 3/10 5226 days 18%
Marilyn Mobley 9/10 5226 days 33%
Susie Christensen 7/10 5226 days 31%
Paul Weidenfeld 8/10 5227 days 33%
Langerak 8/10 5227 days 33%
Liz Stokes 7/10 5227 days 31%
Ole Klothrop 8/10 5234 days 33%
Samplonius 8/10 5235 days 33%
Cick Pouw 7/10 5239 days 31%
Kroepfl 9/10 5239 days 33%
Kurt Furuskar 9/10 5251 days 33%
Johan Kroese 5/10 5251 days 25%
Henriette Haugan 5/10 5253 days 25%
Asha 9/10 5271 days 33%
Steveuk21 6/10 5271 days 29%
kiwifrenchy 8/10 5271 days 33%
Peter Broosder 8/10 5301 days 33%
Marek Woznica 9/10 5309 days 33%
Nina Bille-Knudsen 9/10 5311 days 33%
Willem & Lilian 7/10 5311 days 31%
Jan & Marian 4/10 5314 days 21%
Oliver Graf 5/10 5316 days 25%
Benjamin Meier 3/10 5317 days 18%
Herman Plasman 8/10 5317 days 33%
Theresa 6/10 5318 days 29%
Remco te Lintum 8/10 5318 days 33%
Willi & Elke Breier 10/10 5319 days 34%
Elke & Charlotte 6/10 5322 days 29%
Mark de Boer 7/10 5322 days 31%
bdel1963 7/10 5516 days 31%
Claudia Naier 7/10 5555 days 31%
Andreas Blessing 9/10 5557 days 33%
Marianne Swauger 6/10 5560 days 29%
De Groot 8/10 5561 days 33%
Steve Waterhouse 8/10 5562 days 33%
Barry Digby 7/10 5564 days 31%
Michael Simmang 6/10 5565 days 29%
Tim 6/10 5567 days 29%
Rolf 6/10 5568 days 29%
Tina Baun 5/10 5569 days 25%
Leanne Shepherd 9/10 5569 days 33%
Monica 8/10 5573 days 33%
Jan Visser 6/10 5577 days 29%
Viola Rickert 9/10 5579 days 33%
Ursula Scherch 8/10 5581 days 33%
Sanne 7/10 5581 days 31%
Jan Vlasblom 8/10 5585 days 33%
Walter Peters 8/10 5589 days 33%
Anita Aleva 7/10 5589 days 31%
Claire Hoyland 10/10 5592 days 34%
Rob 5/10 5592 days 25%
Faucon 8/10 5592 days 33%
Julian Seizinger 7/10 5592 days 31%
Mike 8/10 5593 days 33%
Trevor Gibbins 8/10 5593 days 33%
David and Wendy Lucas 10/10 5594 days 34%
David 8/10 5595 days 33%
Philipp Rau 6/10 5596 days 29%
Georg Hofer 4/10 5598 days 21%
G R Vangerven 7/10 5598 days 31%
Jarob Brezigar 9/10 5598 days 33%
Daniel Lang 7/10 5598 days 31%
Lili 8/10 5598 days 33%
Jean-Paul Le Clair 6/10 5599 days 29%
John Allen 8/10 5600 days 33%
Fabi & Sabi 1/10 5600 days 13%
Katherine Bernsdorf 6/10 5601 days 29%
Daniel Fischer 5/10 5603 days 25%
Bekema 7/10 5603 days 31%
Augelika Berugard 8/10 5604 days 33%
hendrik king 7/10 5636 days 31%
Rosey834 9/10 5667 days 33%
kempt 7/10 5881 days 31%
astridaus 5/10 5911 days 25%
hooperuk 10/10 5911 days 34%
Brian Bishop 9/10 5928 days 33%
Hans 6/10 5932 days 29%
George Lepple 8/10 5935 days 33%
Ed & Pat Mitchell 8/10 5950 days 33%
Heike Pless 10/10 5951 days 34%
Peter Koeck 5/10 5951 days 25%
Krause 4/10 5951 days 21%
Sue Bennett 8/10 5952 days 33%
Mieke Knoops 7/10 5952 days 31%
Jakob Pedersen 5/10 5952 days 25%
Vandeput 6/10 5956 days 29%
Mark 5/10 5961 days 25%
Martÿn Steenvoorden 6/10 5962 days 29%
Irene Turley 5/10 5965 days 25%
Arne van Schol 6/10 5966 days 29%
Susan 9/10 5966 days 33%
uleugel 8/10 5979 days 33%
Hailey & Fin 3/10 5982 days 18%
Beute Hjel 8/10 5986 days 33%
Kane Chain 6/10 5987 days 29%
Family van Hessem 7/10 5990 days 31%
Helen and Hans Walser 10/10 5990 days 34%
deanlaw 8/10 6015 days 33%
annett 8/10 6017 days 33%
keane 8/10 6017 days 33%
usigmund 3/10 6021 days 18%
nadinef 8/10 6024 days 33%
andres 3/10 6024 days 18%
jameswhite 7/10 6024 days 31%
aages 7/10 6025 days 31%
thomash 6/10 6026 days 29%
Arran J 7/10 6032 days 31%
Bill Nash 5/10 6036 days 25%
Frank de Voogd 8/10 6036 days 33%
Hanne Wichmann 10/10 6036 days 34%
Hans & Karin 7/10 6036 days 31%
Bue Verrept 8/10 6039 days 33%
Hans Hoff 10/10 6040 days 34%
Lisette X 8/10 6040 days 33%
Gaelle 8/10 6042 days 33%
Ulyate 8/10 6043 days 33%
Mille Winther 5/10 6043 days 25%
Hansjoerg Ehrmann 7/10 6043 days 31%
Anayara Diaz Torres 9/10 6043 days 33%
Jessica Clarisse 4/10 6044 days 21%
Jeanette Larsen 8/10 6044 days 33%
Serge Yken 3/10 6058 days 18%
barp 9/10 6093 days 33%
Evan 8/10 6093 days 33%
travelgeek 5/10 6123 days 25%
richardh 8/10 6157 days 33%
nickm 10/10 6231 days 34%
minniemags 10/10 6246 days 34%
AndyEngland 10/10 6264 days 34%
KatieR 5/10 6274 days 25%
straw64 3/10 6276 days 18%
Sally477 6/10 6277 days 29%
Ide 7/10 6277 days 31%
Olga 7/10 6277 days 31%
AliR 7/10 6292 days 31%
AmyBarrett 5/10 6292 days 25%
WiebkeS 8/10 6292 days 33%
Falk 8/10 6292 days 33%
DaveV 9/10 6292 days 33%
StefanieGermany 10/10 6294 days 34%
FiensG 8/10 6295 days 33%
Zeeman 8/10 6295 days 33%
Silhan 9/10 6296 days 33%
PBouwmessten 8/10 6296 days 33%
LucyPoland 8/10 6297 days 33%
Erik 7/10 6299 days 31%
Gill 9/10 6300 days 33%
Ian 10/10 6300 days 34%
Stefanie 6/10 6301 days 29%
PeteH1 8/10 6302 days 33%
Anneleen 8/10 6307 days 33%
FrankFlemming 6/10 6310 days 29%
Manfred 8/10 6313 days 33%
Ed 9/10 6313 days 33%
Kay 8/10 6319 days 33%
Krapels 5/10 6320 days 25%
AbigailB 6/10 6321 days 29%
AurelieD 10/10 6323 days 34%
Ian S 7/10 6325 days 31%
Lorna 10/10 6325 days 34%
Bruce 10/10 6327 days 34%
Annemarie 6/10 6327 days 29%
orianne 7/10 6333 days 31%
RasmusB 6/10 6333 days 29%
GrillGermany 7/10 6334 days 31%
Daniel 7/10 6335 days 31%
BauerGermany 7/10 6335 days 31%
Jessica 9/10 6340 days 33%
Bert 7/10 6340 days 31%
G Lart 10/10 6340 days 34%
Ulrike 6/10 6341 days 29%
Carolyn 2/10 6344 days 15%
Erik 7/10 6348 days 31%
Hove 8/10 6348 days 33%
Thierry 8/10 6348 days 33%
Sandra 6/10 6348 days 29%
Joachim 7/10 6348 days 31%
Zylstra 8/10 6357 days 33%
Spyfox 10/10 6383 days 34%
Sandra 8/10 6389 days 33%
Eveline 6/10 6389 days 29%
Lynne 8/10 6389 days 33%
Getkate 9/10 6398 days 33%
Elke 8/10 6398 days 33%
Kath 10/10 6454 days 34%
Charlotte 7/10 6487 days 31%
Talitia 8/10 6495 days 33%
Shannon 6/10 6524 days 29%
BexStar 3/10 6625 days 18%
Leanne Priestley 3/10 6647 days 18%
Amy Clark 9/10 6647 days 33%
Toby 8/10 6648 days 33%
AlanN316 10/10 6657 days 34%
Annette Hurst 9/10 6666 days 33%
Olaf Penn 7/10 6667 days 31%
Roger Repolusk 8/10 6673 days 33%
Nancy Dol 8/10 6673 days 33%
John Woodrow 9/10 6677 days 33%
Myrtille de Vries 9/10 6680 days 33%
Roman 7/10 6687 days 31%
ranker_851 8/10 6687 days 33%
Atara 8/10 6687 days 33%
Christoph&Isabell 7/10 6689 days 31%
Stephanie Noverraz 6/10 6697 days 29%
Laura 7/10 6712 days 31%
Hans Olthof 9/10 6719 days 33%
Gail 8/10 6722 days 33%
Hans 8/10 6752 days 33%
Valeria Barouch 6/10 6758 days 29%
Neil Cooke 9/10 6758 days 33%
Samuel Brejeon 9/10 6761 days 33%
Ole Weber 9/10 6765 days 33%
Glyn Jones 8/10 6766 days 33%
Anthony 7/10 6766 days 31%
Martina 8/10 6766 days 33%
Lara Gema Conde 8/10 6768 days 33%
ranker_46 7/10 6878 days 31%
Hans Knappmann 10/10 6878 days 34%
Andy Chapman 8/10 6878 days 33%
Lisbeth Johansson 4/10 6878 days 21%
JanKovar 8/10 6994 days 33%
ShoshanaAbrams 8/10 6997 days 33%
Elaine 6/10 6997 days 29%
Marcus 7/10 7004 days 31%
Jonas 5/10 7011 days 25%
Susan 8/10 7026 days 33%
Frederik 9/10 7030 days 33%
Delgroot 6/10 7034 days 29%
Mary 7/10 7041 days 31%
beesom 8/10 7042 days 33%
Jensen 8/10 7046 days 33%
Frauke 8/10 7048 days 33%
Fiona 7/10 7052 days 31%
Gordon 9/10 7053 days 33%
Rolf 7/10 7054 days 31%
Nicole 6/10 7054 days 29%
Bridget Mitchell 9/10 7065 days 33%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.34% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 110 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -2.31%
198 -2.32%
199 -2.33%
200 -2.34%
201 -2.36%
202 -2.37%
203 -2.38%
… …

Balancing Adjustment

5.35% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.