Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

76.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Stefano Clerici 10/10 765 days 22.26 100%
Eva Cordemeyer 8/10 1004 days true 6.0 27%
Pete Martin 10/10 1261 days 4.68 21%
Sam Wolfe 9/10 1271 days true 4.66 21%
Benedikt Lorenz 8/10 1292 days true 4.38 20%
Sheila Webb 10/10 1292 days true 4.61 21%
Thomas Klinting 8/10 1296 days true 4.38 20%
Felix Koehler 7/10 1300 days true 4.18 19%
Simon Barber 5/10 1300 days true 3.73 17%
Antoine 7/10 1324 days true 4.14 19%
Tom Rogers 10/10 1344 days true 4.51 20%
Tim 7/10 1348 days true 4.1 18%
Jendrik 6/10 1348 days true 3.74 17%
Josh Bird 6/10 1350 days true 3.74 17%
Alonso 7/10 1350 days true 4.1 18%
Andres Gonzalez 9/10 1368 days true 4.47 20%
Steven Chong 9/10 1371 days 4.46 20%
Johannes Wassner 10/10 1592 days true 4.03 18%
Volker Stroenisch 5/10 1603 days 3.24 15%
Mette Elholm 8/10 1603 days true 3.81 17%
Sam Fenton-Elston 5/10 1604 days true 3.24 15%
Math Meyer 5/10 1605 days true 3.24 15%
Marie Bocquier 9/10 1605 days true 4.0 18%
S Black 7/10 1611 days true 3.63 16%
Stephan Kirchenbaur 7/10 1612 days true 3.63 16%
Clara Guinard 6/10 1614 days true 3.31 15%
Lilith Hirt 4/10 1616 days true 3.14 14%
Calum Penn 10/10 1617 days true 3.98 18%
Nancy Logan 7/10 1621 days true 3.61 16%
Talissa Missiato 10/10 1623 days true 3.97 18%
Annalies Beard 7/10 1627 days true 3.6 16%
Dawn Howard 7/10 1634 days true 3.59 16%
Melanie Kronbichler 10/10 1647 days true 3.92 18%
Veronique Kaplan 2/10 1650 days true 2.94 13%
Stula Vladimir 10/10 1652 days true 3.91 18%
Florian Mueller 9/10 1662 days true 3.89 17%
Pekka and Jonna 5/10 1667 days true 3.14 14%
Eline Meijer 8/10 1689 days true 3.65 16%
Henri 6/10 1689 days true 3.19 14%
Elodie 6/10 1696 days true 3.17 14%
Mette and Jesper 6/10 1698 days true 3.17 14%
Elsa Caniato 6/10 1708 days true 3.15 14%
Ahmed Mohsen Aly 10/10 1737 days 3.74 17%
Christian Maruhn 10/10 1769 days 3.68 17%
Alex 5/10 2001 days true 2.61 12%
R J Pearson 7/10 2018 days true 2.91 13%
Marion and Ralf 9/10 2073 days true 3.09 14%
Richard 9/10 2226 days 2.79 13%
Julia Schabenberger 3/10 2316 days true 2.01 9%
Lola 4/10 2316 days true 2.06 9%
Laura 3/10 2316 days true 2.01 9%
Janek Belcher 4/10 2325 days true 2.05 9%
Laura 10/10 2331 days true 2.58 12%
Andreas Schindler 8/10 2331 days true 2.45 11%
Herman Schulz 7/10 2350 days true 2.32 10%
Tobias Thull 6/10 2351 days true 2.11 9%
van Linda Werner 8/10 2354 days true 2.41 11%
Aurelien Noailly 5/10 2356 days true 2.05 9%
Sarah 4/10 2356 days true 2.0 9%
Steven Lotrian 9/10 2362 days true 2.52 11%
Emeline Brocard 9/10 2362 days true 2.52 11%
Philip Donachie 10/10 2364 days true 2.52 11%
Luisa Bach 10/10 2364 days true 2.52 11%
Benedict Seite 8/10 2390 days true 2.34 11%
Valerio Penita 8/10 2390 days true 2.34 11%
Piotr Jurkowski 8/10 2392 days true 2.34 11%
Roland Beer 7/10 2395 days true 2.23 10%
Alexia Greasbaum 9/10 2395 days true 2.46 11%
Bet 8/10 2406 days true 2.31 10%
Anja 9/10 2414 days true 2.42 11%
Peter elsleysams 9/10 2414 days true 2.42 11%
Memain 6/10 2679 days true 1.58 7%
Konza 7/10 2680 days true 1.73 8%
Elodie and jo 6/10 2736 days true 1.48 7%
Andre and Marina 9/10 2746 days true 1.77 8%
Hanneke P 6/10 2772 days 1.43 6%
Harmer de Boer 8/10 2788 days true 1.6 7%
Tony Hines 7/10 2789 days true 1.53 7%
Brigitte 8/10 2791 days true 1.6 7%
Terry Coles 7/10 2803 days true 1.51 7%
Claudia Mueller 10/10 2808 days true 1.65 7%
Presot 9/10 2808 days true 1.65 7%
Faassen 6/10 2811 days true 1.36 6%
Eric and Jen Popma 8/10 2813 days true 1.56 7%
Moss 10/10 3063 days true 1.15 5%
Heiner Reinecke 8/10 3070 days true 1.08 5%
Frank Claassen 8/10 3074 days true 1.07 5%
A Ormsby 10/10 3075 days true 1.13 5%
Fritschi 8/10 3080 days true 1.06 5%
Melanie Friessen 1/10 3080 days true 0.81 4%
Daniel & Manuela 2/10 3084 days true 0.83 4%
Melinda Moir 1/10 3084 days true 0.81 4%
Mats Harstedt 8/10 3087 days true 1.05 5%
Geoffrey Kuppens 6/10 3087 days true 0.91 4%
Lotte Zwail 6/10 3087 days true 0.91 4%
Carolin Haas 8/10 3088 days true 1.04 5%
Christian & Julia 7/10 3088 days true 1.0 4%
Mike & Suzann 10/10 3089 days true 1.1 5%
Frans 8/10 3090 days true 1.04 5%
Jansen 4/10 3090 days true 0.87 4%
Kolen 7/10 3090 days true 1.0 4%
Briulier 8/10 3091 days true 1.04 5%
Rick & Suus 8/10 3091 days true 1.04 5%
Jim Addicott 10/10 3091 days true 1.09 5%
Rachel 7/10 3092 days true 0.99 4%
Verne Heath 8/10 3092 days true 1.04 5%
Astrid Boon 7/10 3092 days true 0.99 4%
Christina 3/10 3093 days true 0.84 4%
Marilyn Mobley 9/10 3093 days true 1.09 5%
Susie Christensen 7/10 3093 days true 0.99 4%
Paul Weidenfeld 8/10 3094 days true 1.03 5%
Langerak 8/10 3094 days true 1.03 5%
Liz Stokes 7/10 3094 days true 0.99 4%
Ole Klothrop 8/10 3101 days true 1.02 5%
Samplonius 8/10 3102 days true 1.02 5%
Cick Pouw 7/10 3106 days true 0.97 4%
Kroepfl 9/10 3106 days true 1.06 5%
Kurt Furuskar 9/10 3118 days true 1.04 5%
Johan Kroese 5/10 3118 days true 0.84 4%
Henriette Haugan 5/10 3120 days true 0.84 4%
Asha 9/10 3138 days 1.0 5%
Steveuk21 6/10 3138 days 0.83 4%
kiwifrenchy 8/10 3138 days 0.95 4%
Peter Broosder 8/10 3168 days true 0.9 4%
Marek Woznica 9/10 3176 days true 0.93 4%
Nina Bille-Knudsen 9/10 3178 days true 0.92 4%
Willem & Lilian 7/10 3178 days true 0.84 4%
Jan & Marian 4/10 3181 days true 0.73 3%
Oliver Graf 5/10 3183 days true 0.74 3%
Benjamin Meier 3/10 3184 days true 0.7 3%
Herman Plasman 8/10 3184 days true 0.87 4%
Theresa 6/10 3185 days true 0.76 3%
Remco te Lintum 8/10 3185 days true 0.86 4%
Willi & Elke Breier 10/10 3186 days true 0.91 4%
Elke & Charlotte 6/10 3189 days true 0.75 3%
Mark de Boer 7/10 3189 days true 0.82 4%
bdel1963 7/10 3383 days 0.48 2%
Claudia Naier 7/10 3422 days true 0.41 2%
Andreas Blessing 9/10 3424 days true 0.44 2%
Marianne Swauger 6/10 3427 days true 0.36 2%
De Groot 8/10 3428 days true 0.41 2%
Steve Waterhouse 8/10 3429 days true 0.41 2%
Barry Digby 7/10 3431 days true 0.39 2%
Michael Simmang 6/10 3432 days true 0.35 2%
Tim 6/10 3434 days true 0.35 2%
Rolf 6/10 3435 days true 0.35 2%
Tina Baun 5/10 3436 days true 0.34 2%
Leanne Shepherd 9/10 3436 days true 0.42 2%
Monica 8/10 3440 days true 0.39 2%
Jan Visser 6/10 3444 days true 0.33 2%
Viola Rickert 9/10 3446 days true 0.4 2%
Ursula Scherch 8/10 3448 days true 0.38 2%
Sanne 7/10 3448 days true 0.36 2%
Jan Vlasblom 8/10 3452 days true 0.37 2%
Walter Peters 8/10 3456 days true 0.36 2%
Anita Aleva 7/10 3456 days true 0.35 2%
Claire Hoyland 10/10 3459 days true 0.37 2%
Rob 5/10 3459 days true 0.3 1%
Faucon 8/10 3459 days true 0.36 2%
Julian Seizinger 7/10 3459 days true 0.34 2%
Mike 8/10 3460 days true 0.35 2%
Trevor Gibbins 8/10 3460 days true 0.35 2%
David and Wendy Lucas 10/10 3461 days true 0.37 2%
David 8/10 3462 days true 0.35 2%
Philipp Rau 6/10 3463 days true 0.3 1%
Georg Hofer 4/10 3465 days true 0.29 1%
G R Vangerven 7/10 3465 days true 0.33 1%
Jarob Brezigar 9/10 3465 days true 0.36 2%
Daniel Lang 7/10 3465 days true 0.33 1%
Lili 8/10 3465 days true 0.34 2%
Jean-Paul Le Clair 6/10 3466 days true 0.3 1%
John Allen 8/10 3467 days true 0.34 2%
Fabi & Sabi 1/10 3467 days true 0.26 1%
Katherine Bernsdorf 6/10 3468 days true 0.3 1%
Daniel Fischer 5/10 3470 days true 0.29 1%
Bekema 7/10 3470 days true 0.32 1%
Augelika Berugard 8/10 3471 days true 0.33 1%
hendrik king 7/10 3503 days 0.26 1%
Rosey834 9/10 3534 days 0.23 1%
kempt 7/10 3748 days 0.0 0%
astridaus 5/10 3778 days true 0.0 0%
hooperuk 10/10 3778 days true 0.0 0%
Brian Bishop 9/10 3795 days true 0.0 0%
Hans 6/10 3799 days true 0.0 0%
George Lepple 8/10 3802 days true 0.0 0%
Ed & Pat Mitchell 8/10 3817 days true 0.0 0%
Heike Pless 10/10 3818 days true 0.0 0%
Peter Koeck 5/10 3818 days true 0.0 0%
Krause 4/10 3818 days true 0.0 0%
Sue Bennett 8/10 3819 days true 0.0 0%
Mieke Knoops 7/10 3819 days true 0.0 0%
Jakob Pedersen 5/10 3819 days true 0.0 0%
Vandeput 6/10 3823 days true 0.0 0%
Mark 5/10 3828 days true 0.0 0%
Martÿn Steenvoorden 6/10 3829 days true 0.0 0%
Irene Turley 5/10 3832 days true 0.0 0%
Arne van Schol 6/10 3833 days true 0.0 0%
Susan 9/10 3833 days true 0.0 0%
uleugel 8/10 3846 days true 0.0 0%
Hailey & Fin 3/10 3849 days true 0.0 0%
Beute Hjel 8/10 3853 days true 0.0 0%
Kane Chain 6/10 3854 days true 0.0 0%
Family van Hessem 7/10 3857 days true 0.0 0%
Helen and Hans Walser 10/10 3857 days true 0.0 0%
deanlaw 8/10 3882 days true 0.0 0%
annett 8/10 3884 days true 0.0 0%
keane 8/10 3884 days true 0.0 0%
usigmund 3/10 3888 days true 0.0 0%
nadinef 8/10 3891 days true 0.0 0%
andres 3/10 3891 days true 0.0 0%
jameswhite 7/10 3891 days true 0.0 0%
aages 7/10 3892 days true 0.0 0%
thomash 6/10 3893 days true 0.0 0%
Arran J 7/10 3899 days 0.0 0%
Bill Nash 5/10 3903 days true 0.0 0%
Frank de Voogd 8/10 3903 days true 0.0 0%
Hanne Wichmann 10/10 3903 days true 0.0 0%
Hans & Karin 7/10 3903 days true 0.0 0%
Bue Verrept 8/10 3906 days true 0.0 0%
Hans Hoff 10/10 3907 days true 0.0 0%
Lisette X 8/10 3907 days true 0.0 0%
Gaelle 8/10 3909 days true 0.0 0%
Ulyate 8/10 3910 days true 0.0 0%
Mille Winther 5/10 3910 days true 0.0 0%
Hansjoerg Ehrmann 7/10 3910 days true 0.0 0%
Anayara Diaz Torres 9/10 3910 days true 0.0 0%
Jessica Clarisse 4/10 3911 days true 0.0 0%
Jeanette Larsen 8/10 3911 days true 0.0 0%
Serge Yken 3/10 3925 days true 0.0 0%
barp 9/10 3960 days true 0.0 0%
Evan 8/10 3960 days true 0.0 0%
travelgeek 5/10 3990 days 0.0 0%
richardh 8/10 4024 days true 0.0 0%
nickm 10/10 4098 days true 0.0 0%
minniemags 10/10 4113 days 0.0 0%
AndyEngland 10/10 4131 days true 0.0 0%
KatieR 5/10 4141 days true 0.0 0%
straw64 3/10 4143 days 0.0 0%
Sally477 6/10 4143 days 0.0 0%
Ide 7/10 4144 days true 0.0 0%
Olga 7/10 4144 days true 0.0 0%
AliR 7/10 4159 days true 0.0 0%
AmyBarrett 5/10 4159 days true 0.0 0%
WiebkeS 8/10 4159 days true 0.0 0%
Falk 8/10 4159 days true 0.0 0%
DaveV 9/10 4159 days true 0.0 0%
StefanieGermany 10/10 4160 days true 0.0 0%
FiensG 8/10 4162 days true 0.0 0%
Zeeman 8/10 4162 days true 0.0 0%
Silhan 9/10 4163 days true 0.0 0%
PBouwmessten 8/10 4163 days true 0.0 0%
LucyPoland 8/10 4164 days true 0.0 0%
Erik 7/10 4165 days true 0.0 0%
Gill 9/10 4166 days true 0.0 0%
Ian 10/10 4166 days 0.0 0%
Stefanie 6/10 4168 days true 0.0 0%
PeteH1 8/10 4169 days true 0.0 0%
Anneleen 8/10 4173 days true 0.0 0%
FrankFlemming 6/10 4177 days true 0.0 0%
Manfred 8/10 4179 days true 0.0 0%
Ed 9/10 4179 days true 0.0 0%
Kay 8/10 4186 days true 0.0 0%
Krapels 5/10 4187 days true 0.0 0%
AbigailB 6/10 4188 days true 0.0 0%
AurelieD 10/10 4190 days true 0.0 0%
Ian S 7/10 4192 days true 0.0 0%
Lorna 10/10 4192 days true 0.0 0%
Bruce 10/10 4193 days true 0.0 0%
Annemarie 6/10 4193 days true 0.0 0%
orianne 7/10 4199 days 0.0 0%
RasmusB 6/10 4200 days true 0.0 0%
GrillGermany 7/10 4201 days true 0.0 0%
Daniel 7/10 4202 days true 0.0 0%
BauerGermany 7/10 4202 days true 0.0 0%
Jessica 9/10 4207 days true 0.0 0%
Bert 7/10 4207 days true 0.0 0%
G Lart 10/10 4207 days true 0.0 0%
Ulrike 6/10 4207 days true 0.0 0%
Carolyn 2/10 4211 days true 0.0 0%
Erik 7/10 4215 days true 0.0 0%
Hove 8/10 4215 days true 0.0 0%
Thierry 8/10 4215 days true 0.0 0%
Sandra 6/10 4215 days true 0.0 0%
Joachim 7/10 4215 days true 0.0 0%
Zylstra 8/10 4223 days true 0.0 0%
Spyfox 10/10 4249 days 0.0 0%
Sandra 8/10 4255 days true 0.0 0%
Eveline 6/10 4256 days true 0.0 0%
Lynne 8/10 4256 days true 0.0 0%
Getkate 9/10 4264 days true 0.0 0%
Elke 8/10 4264 days true 0.0 0%
Kath 10/10 4320 days true 0.0 0%
Charlotte 7/10 4353 days true 0.0 0%
Talitia 8/10 4362 days true 0.0 0%
Shannon 6/10 4391 days true 0.0 0%
BexStar 3/10 4491 days 0.0 0%
Leanne Priestley 3/10 4514 days true 0.0 0%
Amy Clark 9/10 4514 days true 0.0 0%
Toby 8/10 4515 days true 0.0 0%
AlanN316 10/10 4524 days true 0.0 0%
Annette Hurst 9/10 4533 days true 0.0 0%
Olaf Penn 7/10 4534 days true 0.0 0%
Roger Repolusk 8/10 4540 days true 0.0 0%
Nancy Dol 8/10 4540 days true 0.0 0%
John Woodrow 9/10 4544 days true 0.0 0%
Myrtille de Vries 9/10 4547 days true 0.0 0%
Roman 7/10 4554 days true 0.0 0%
ranker_851 8/10 4554 days true 0.0 0%
Atara 8/10 4554 days true 0.0 0%
Christoph&Isabell 7/10 4556 days true 0.0 0%
Stephanie Noverraz 6/10 4563 days 0.0 0%
Laura 7/10 4579 days true 0.0 0%
Hans Olthof 9/10 4586 days true 0.0 0%
Gail 8/10 4589 days true 0.0 0%
Hans 8/10 4619 days true 0.0 0%
Valeria Barouch 6/10 4625 days true 0.0 0%
Neil Cooke 9/10 4625 days true 0.0 0%
Samuel Brejeon 9/10 4628 days true 0.0 0%
Ole Weber 9/10 4632 days true 0.0 0%
Glyn Jones 8/10 4633 days true 0.0 0%
Anthony 7/10 4633 days true 0.0 0%
Martina 8/10 4633 days true 0.0 0%
Lara Gema Conde 8/10 4635 days true 0.0 0%
ranker_46 7/10 4745 days true 0.0 0%
Hans Knappmann 10/10 4745 days true 0.0 0%
Andy Chapman 8/10 4745 days true 0.0 0%
Lisbeth Johansson 4/10 4745 days true 0.0 0%
JanKovar 8/10 4861 days true 0.0 0%
ShoshanaAbrams 8/10 4864 days true 0.0 0%
Elaine 6/10 4864 days true 0.0 0%
Marcus 7/10 4871 days true 0.0 0%
Jonas 5/10 4878 days true 0.0 0%
Susan 8/10 4893 days true 0.0 0%
Frederik 9/10 4897 days true 0.0 0%
Delgroot 6/10 4901 days true 0.0 0%
Mary 7/10 4908 days true 0.0 0%
beesom 8/10 4909 days true 0.0 0%
Jensen 8/10 4913 days true 0.0 0%
Frauke 8/10 4915 days true 0.0 0%
Fiona 7/10 4919 days true 0.0 0%
Gordon 9/10 4920 days true 0.0 0%
Rolf 7/10 4921 days true 0.0 0%
Nicole 6/10 4921 days true 0.0 0%
Bridget Mitchell 9/10 4932 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.15% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.12%
198 -2.13%
199 -2.14%
200 -2.15%
201 -2.16%
202 -2.17%
203 -2.18%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.