Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2460 days 100%
Eva Cordemeyer 8/10 2699 days 86%
Pete Martin 10/10 2956 days 74%
Sam Wolfe 9/10 2966 days 73%
Benedikt Lorenz 8/10 2987 days 71%
Sheila Webb 10/10 2987 days 72%
Thomas Klinting 8/10 2991 days 71%
Felix Koehler 7/10 2995 days 67%
Simon Barber 5/10 2995 days 55%
Antoine 7/10 3019 days 66%
Tom Rogers 10/10 3039 days 70%
Tim 7/10 3043 days 65%
Jendrik 6/10 3043 days 60%
Josh Bird 6/10 3045 days 60%
Alonso 7/10 3045 days 65%
Andres Gonzalez 9/10 3063 days 68%
Steven Chong 9/10 3066 days 68%
Johannes Wassner 10/10 3287 days 57%
Volker Stroenisch 5/10 3298 days 43%
Mette Elholm 8/10 3298 days 55%
Sam Fenton-Elston 5/10 3299 days 43%
Math Meyer 5/10 3300 days 43%
Marie Bocquier 9/10 3300 days 56%
S Black 7/10 3306 days 52%
Stephan Kirchenbaur 7/10 3307 days 52%
Clara Guinard 6/10 3309 days 48%
Lilith Hirt 4/10 3311 days 36%
Calum Penn 10/10 3312 days 56%
Nancy Logan 7/10 3316 days 51%
Talissa Missiato 10/10 3318 days 55%
Annalies Beard 7/10 3322 days 51%
Dawn Howard 7/10 3329 days 51%
Melanie Kronbichler 10/10 3342 days 54%
Veronique Kaplan 2/10 3345 days 24%
Stula Vladimir 10/10 3347 days 54%
Florian Mueller 9/10 3357 days 53%
Pekka and Jonna 5/10 3362 days 40%
Eline Meijer 8/10 3384 days 51%
Henri 6/10 3384 days 45%
Elodie 6/10 3391 days 44%
Mette and Jesper 6/10 3393 days 44%
Elsa Caniato 6/10 3403 days 44%
Ahmed Mohsen Aly 10/10 3432 days 49%
Christian Maruhn 10/10 3464 days 48%
Alex 5/10 3696 days 27%
R J Pearson 7/10 3713 days 32%
Marion and Ralf 9/10 3768 days 31%
Richard 9/10 3921 days 23%
Julia Schabenberger 3/10 4011 days 10%
Lola 4/10 4011 days 12%
Laura 3/10 4011 days 10%
Janek Belcher 4/10 4020 days 12%
Laura 10/10 4026 days 18%
Andreas Schindler 8/10 4026 days 18%
Herman Schulz 7/10 4045 days 16%
Tobias Thull 6/10 4046 days 15%
van Linda Werner 8/10 4049 days 17%
Aurelien Noailly 5/10 4051 days 13%
Sarah 4/10 4051 days 11%
Steven Lotrian 9/10 4057 days 16%
Emeline Brocard 9/10 4057 days 16%
Philip Donachie 10/10 4059 days 17%
Luisa Bach 10/10 4059 days 17%
Benedict Seite 8/10 4085 days 15%
Valerio Penita 8/10 4085 days 15%
Piotr Jurkowski 8/10 4087 days 15%
Roland Beer 7/10 4090 days 14%
Alexia Greasbaum 9/10 4090 days 15%
Bet 8/10 4101 days 14%
Anja 9/10 4109 days 14%
Peter elsleysams 9/10 4109 days 14%
Memain 6/10 4374 days 0%
Konza 7/10 4375 days 0%
Elodie and jo 6/10 4431 days 23%
Andre and Marina 9/10 4441 days 26%
Hanneke P 6/10 4467 days 23%
Harmer de Boer 8/10 4483 days 26%
Tony Hines 7/10 4484 days 25%
Brigitte 8/10 4486 days 26%
Terry Coles 7/10 4498 days 25%
Claudia Mueller 10/10 4503 days 26%
Presot 9/10 4503 days 26%
Faassen 6/10 4506 days 23%
Eric and Jen Popma 8/10 4508 days 26%
Moss 10/10 4758 days 26%
Heiner Reinecke 8/10 4765 days 26%
Frank Claassen 8/10 4769 days 26%
A Ormsby 10/10 4770 days 26%
Fritschi 8/10 4775 days 26%
Melanie Friessen 1/10 4775 days 11%
Daniel & Manuela 2/10 4779 days 12%
Melinda Moir 1/10 4779 days 11%
Mats Harstedt 8/10 4782 days 26%
Geoffrey Kuppens 6/10 4782 days 23%
Lotte Zwail 6/10 4782 days 23%
Carolin Haas 8/10 4783 days 26%
Christian & Julia 7/10 4783 days 25%
Mike & Suzann 10/10 4784 days 26%
Frans 8/10 4785 days 26%
Jansen 4/10 4785 days 17%
Kolen 7/10 4785 days 25%
Briulier 8/10 4786 days 26%
Rick & Suus 8/10 4786 days 26%
Jim Addicott 10/10 4786 days 26%
Rachel 7/10 4787 days 25%
Verne Heath 8/10 4787 days 26%
Astrid Boon 7/10 4787 days 25%
Christina 3/10 4788 days 14%
Marilyn Mobley 9/10 4788 days 26%
Susie Christensen 7/10 4788 days 25%
Paul Weidenfeld 8/10 4789 days 26%
Langerak 8/10 4789 days 26%
Liz Stokes 7/10 4789 days 25%
Ole Klothrop 8/10 4796 days 26%
Samplonius 8/10 4797 days 26%
Cick Pouw 7/10 4801 days 25%
Kroepfl 9/10 4801 days 26%
Kurt Furuskar 9/10 4813 days 26%
Johan Kroese 5/10 4813 days 20%
Henriette Haugan 5/10 4815 days 20%
Asha 9/10 4833 days 26%
Steveuk21 6/10 4833 days 23%
kiwifrenchy 8/10 4833 days 26%
Peter Broosder 8/10 4863 days 26%
Marek Woznica 9/10 4871 days 26%
Nina Bille-Knudsen 9/10 4873 days 26%
Willem & Lilian 7/10 4873 days 25%
Jan & Marian 4/10 4876 days 17%
Oliver Graf 5/10 4878 days 20%
Benjamin Meier 3/10 4879 days 14%
Herman Plasman 8/10 4879 days 26%
Theresa 6/10 4880 days 23%
Remco te Lintum 8/10 4880 days 26%
Willi & Elke Breier 10/10 4881 days 26%
Elke & Charlotte 6/10 4884 days 23%
Mark de Boer 7/10 4884 days 25%
bdel1963 7/10 5078 days 25%
Claudia Naier 7/10 5117 days 25%
Andreas Blessing 9/10 5119 days 26%
Marianne Swauger 6/10 5122 days 23%
De Groot 8/10 5123 days 26%
Steve Waterhouse 8/10 5124 days 26%
Barry Digby 7/10 5126 days 25%
Michael Simmang 6/10 5127 days 23%
Tim 6/10 5129 days 23%
Rolf 6/10 5130 days 23%
Tina Baun 5/10 5131 days 20%
Leanne Shepherd 9/10 5131 days 26%
Monica 8/10 5135 days 26%
Jan Visser 6/10 5139 days 23%
Viola Rickert 9/10 5141 days 26%
Ursula Scherch 8/10 5143 days 26%
Sanne 7/10 5143 days 25%
Jan Vlasblom 8/10 5147 days 26%
Walter Peters 8/10 5151 days 26%
Anita Aleva 7/10 5151 days 25%
Claire Hoyland 10/10 5154 days 26%
Rob 5/10 5154 days 20%
Faucon 8/10 5154 days 26%
Julian Seizinger 7/10 5154 days 25%
Mike 8/10 5155 days 26%
Trevor Gibbins 8/10 5155 days 26%
David and Wendy Lucas 10/10 5156 days 26%
David 8/10 5157 days 26%
Philipp Rau 6/10 5158 days 23%
Georg Hofer 4/10 5160 days 17%
G R Vangerven 7/10 5160 days 25%
Jarob Brezigar 9/10 5160 days 26%
Daniel Lang 7/10 5160 days 25%
Lili 8/10 5160 days 26%
Jean-Paul Le Clair 6/10 5161 days 23%
John Allen 8/10 5162 days 26%
Fabi & Sabi 1/10 5162 days 11%
Katherine Bernsdorf 6/10 5163 days 23%
Daniel Fischer 5/10 5165 days 20%
Bekema 7/10 5165 days 25%
Augelika Berugard 8/10 5166 days 26%
hendrik king 7/10 5198 days 25%
Rosey834 9/10 5229 days 26%
kempt 7/10 5443 days 25%
astridaus 5/10 5473 days 20%
hooperuk 10/10 5473 days 26%
Brian Bishop 9/10 5490 days 26%
Hans 6/10 5494 days 23%
George Lepple 8/10 5497 days 26%
Ed & Pat Mitchell 8/10 5512 days 26%
Heike Pless 10/10 5513 days 26%
Peter Koeck 5/10 5513 days 20%
Krause 4/10 5513 days 17%
Sue Bennett 8/10 5514 days 26%
Mieke Knoops 7/10 5514 days 25%
Jakob Pedersen 5/10 5514 days 20%
Vandeput 6/10 5518 days 23%
Mark 5/10 5523 days 20%
Martÿn Steenvoorden 6/10 5524 days 23%
Irene Turley 5/10 5527 days 20%
Arne van Schol 6/10 5528 days 23%
Susan 9/10 5528 days 26%
uleugel 8/10 5541 days 26%
Hailey & Fin 3/10 5544 days 14%
Beute Hjel 8/10 5548 days 26%
Kane Chain 6/10 5549 days 23%
Family van Hessem 7/10 5552 days 25%
Helen and Hans Walser 10/10 5552 days 26%
deanlaw 8/10 5577 days 26%
annett 8/10 5579 days 26%
keane 8/10 5579 days 26%
usigmund 3/10 5583 days 14%
nadinef 8/10 5586 days 26%
andres 3/10 5586 days 14%
jameswhite 7/10 5586 days 25%
aages 7/10 5587 days 25%
thomash 6/10 5588 days 23%
Arran J 7/10 5594 days 25%
Bill Nash 5/10 5598 days 20%
Frank de Voogd 8/10 5598 days 26%
Hanne Wichmann 10/10 5598 days 26%
Hans & Karin 7/10 5598 days 25%
Bue Verrept 8/10 5601 days 26%
Hans Hoff 10/10 5602 days 26%
Lisette X 8/10 5602 days 26%
Gaelle 8/10 5604 days 26%
Ulyate 8/10 5605 days 26%
Mille Winther 5/10 5605 days 20%
Hansjoerg Ehrmann 7/10 5605 days 25%
Anayara Diaz Torres 9/10 5605 days 26%
Jessica Clarisse 4/10 5606 days 17%
Jeanette Larsen 8/10 5606 days 26%
Serge Yken 3/10 5620 days 14%
barp 9/10 5655 days 26%
Evan 8/10 5655 days 26%
travelgeek 5/10 5685 days 20%
richardh 8/10 5719 days 26%
nickm 10/10 5793 days 26%
minniemags 10/10 5808 days 26%
AndyEngland 10/10 5826 days 26%
KatieR 5/10 5836 days 20%
straw64 3/10 5838 days 14%
Sally477 6/10 5839 days 23%
Ide 7/10 5839 days 25%
Olga 7/10 5839 days 25%
AliR 7/10 5854 days 25%
AmyBarrett 5/10 5854 days 20%
WiebkeS 8/10 5854 days 26%
Falk 8/10 5854 days 26%
DaveV 9/10 5854 days 26%
StefanieGermany 10/10 5855 days 26%
FiensG 8/10 5857 days 26%
Zeeman 8/10 5857 days 26%
Silhan 9/10 5858 days 26%
PBouwmessten 8/10 5858 days 26%
LucyPoland 8/10 5859 days 26%
Erik 7/10 5860 days 25%
Gill 9/10 5861 days 26%
Ian 10/10 5861 days 26%
Stefanie 6/10 5863 days 23%
PeteH1 8/10 5864 days 26%
Anneleen 8/10 5868 days 26%
FrankFlemming 6/10 5872 days 23%
Manfred 8/10 5874 days 26%
Ed 9/10 5874 days 26%
Kay 8/10 5881 days 26%
Krapels 5/10 5882 days 20%
AbigailB 6/10 5883 days 23%
AurelieD 10/10 5885 days 26%
Ian S 7/10 5887 days 25%
Lorna 10/10 5887 days 26%
Bruce 10/10 5888 days 26%
Annemarie 6/10 5888 days 23%
orianne 7/10 5894 days 25%
RasmusB 6/10 5895 days 23%
GrillGermany 7/10 5896 days 25%
Daniel 7/10 5897 days 25%
BauerGermany 7/10 5897 days 25%
Jessica 9/10 5902 days 26%
Bert 7/10 5902 days 25%
G Lart 10/10 5902 days 26%
Ulrike 6/10 5902 days 23%
Carolyn 2/10 5906 days 12%
Erik 7/10 5910 days 25%
Hove 8/10 5910 days 26%
Thierry 8/10 5910 days 26%
Sandra 6/10 5910 days 23%
Joachim 7/10 5910 days 25%
Zylstra 8/10 5918 days 26%
Spyfox 10/10 5944 days 26%
Sandra 8/10 5950 days 26%
Eveline 6/10 5951 days 23%
Lynne 8/10 5951 days 26%
Getkate 9/10 5959 days 26%
Elke 8/10 5959 days 26%
Kath 10/10 6015 days 26%
Charlotte 7/10 6048 days 25%
Talitia 8/10 6057 days 26%
Shannon 6/10 6086 days 23%
BexStar 3/10 6186 days 14%
Leanne Priestley 3/10 6209 days 14%
Amy Clark 9/10 6209 days 26%
Toby 8/10 6210 days 26%
AlanN316 10/10 6219 days 26%
Annette Hurst 9/10 6228 days 26%
Olaf Penn 7/10 6229 days 25%
Roger Repolusk 8/10 6235 days 26%
Nancy Dol 8/10 6235 days 26%
John Woodrow 9/10 6239 days 26%
Myrtille de Vries 9/10 6242 days 26%
Roman 7/10 6249 days 25%
ranker_851 8/10 6249 days 26%
Atara 8/10 6249 days 26%
Christoph&Isabell 7/10 6251 days 25%
Stephanie Noverraz 6/10 6258 days 23%
Laura 7/10 6274 days 25%
Hans Olthof 9/10 6281 days 26%
Gail 8/10 6284 days 26%
Hans 8/10 6314 days 26%
Valeria Barouch 6/10 6320 days 23%
Neil Cooke 9/10 6320 days 26%
Samuel Brejeon 9/10 6323 days 26%
Ole Weber 9/10 6327 days 26%
Glyn Jones 8/10 6328 days 26%
Anthony 7/10 6328 days 25%
Martina 8/10 6328 days 26%
Lara Gema Conde 8/10 6330 days 26%
ranker_46 7/10 6440 days 25%
Hans Knappmann 10/10 6440 days 26%
Andy Chapman 8/10 6440 days 26%
Lisbeth Johansson 4/10 6440 days 17%
JanKovar 8/10 6556 days 26%
ShoshanaAbrams 8/10 6559 days 26%
Elaine 6/10 6559 days 23%
Marcus 7/10 6566 days 25%
Jonas 5/10 6573 days 20%
Susan 8/10 6588 days 26%
Frederik 9/10 6592 days 26%
Delgroot 6/10 6596 days 23%
Mary 7/10 6603 days 25%
beesom 8/10 6604 days 26%
Jensen 8/10 6608 days 26%
Frauke 8/10 6610 days 26%
Fiona 7/10 6614 days 25%
Gordon 9/10 6615 days 26%
Rolf 7/10 6616 days 25%
Nicole 6/10 6616 days 23%
Bridget Mitchell 9/10 6627 days 26%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.84% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.78%
198 -3.80%
199 -3.82%
200 -3.84%
201 -3.86%
202 -3.88%
203 -3.90%

Balancing Adjustment

5.95% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.