Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2728 days | 100% |
| Eva Cordemeyer | 8/10 | 2967 days | 84% |
| Pete Martin | 10/10 | 3224 days | 70% |
| Sam Wolfe | 9/10 | 3234 days | 69% |
| Benedikt Lorenz | 8/10 | 3255 days | 67% |
| Sheila Webb | 10/10 | 3255 days | 68% |
| Thomas Klinting | 8/10 | 3259 days | 66% |
| Felix Koehler | 7/10 | 3263 days | 63% |
| Simon Barber | 5/10 | 3263 days | 51% |
| Antoine | 7/10 | 3287 days | 62% |
| Tom Rogers | 10/10 | 3307 days | 65% |
| Tim | 7/10 | 3311 days | 60% |
| Jendrik | 6/10 | 3311 days | 56% |
| Josh Bird | 6/10 | 3313 days | 56% |
| Alonso | 7/10 | 3313 days | 60% |
| Andres Gonzalez | 9/10 | 3331 days | 63% |
| Steven Chong | 9/10 | 3335 days | 63% |
| Johannes Wassner | 10/10 | 3555 days | 50% |
| Volker Stroenisch | 5/10 | 3566 days | 37% |
| Mette Elholm | 8/10 | 3566 days | 48% |
| Sam Fenton-Elston | 5/10 | 3567 days | 37% |
| Math Meyer | 5/10 | 3568 days | 37% |
| Marie Bocquier | 9/10 | 3568 days | 49% |
| S Black | 7/10 | 3574 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3575 days | 45% |
| Clara Guinard | 6/10 | 3577 days | 42% |
| Lilith Hirt | 4/10 | 3579 days | 32% |
| Calum Penn | 10/10 | 3580 days | 48% |
| Nancy Logan | 7/10 | 3584 days | 45% |
| Talissa Missiato | 10/10 | 3586 days | 48% |
| Annalies Beard | 7/10 | 3590 days | 44% |
| Dawn Howard | 7/10 | 3597 days | 44% |
| Melanie Kronbichler | 10/10 | 3610 days | 47% |
| Veronique Kaplan | 2/10 | 3613 days | 21% |
| Stula Vladimir | 10/10 | 3615 days | 46% |
| Florian Mueller | 9/10 | 3625 days | 45% |
| Pekka and Jonna | 5/10 | 3630 days | 34% |
| Eline Meijer | 8/10 | 3652 days | 43% |
| Henri | 6/10 | 3652 days | 38% |
| Elodie | 6/10 | 3659 days | 37% |
| Mette and Jesper | 6/10 | 3661 days | 37% |
| Elsa Caniato | 6/10 | 3671 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3700 days | 41% |
| Christian Maruhn | 10/10 | 3732 days | 39% |
| Alex | 5/10 | 3964 days | 19% |
| R J Pearson | 7/10 | 3981 days | 22% |
| Marion and Ralf | 9/10 | 4036 days | 20% |
| Richard | 9/10 | 4189 days | 11% |
| Julia Schabenberger | 3/10 | 4279 days | 3% |
| Lola | 4/10 | 4279 days | 4% |
| Laura | 3/10 | 4279 days | 3% |
| Janek Belcher | 4/10 | 4288 days | 3% |
| Laura | 10/10 | 4294 days | 5% |
| Andreas Schindler | 8/10 | 4294 days | 5% |
| Herman Schulz | 7/10 | 4313 days | 4% |
| Tobias Thull | 6/10 | 4314 days | 3% |
| van Linda Werner | 8/10 | 4317 days | 4% |
| Aurelien Noailly | 5/10 | 4319 days | 3% |
| Sarah | 4/10 | 4319 days | 2% |
| Steven Lotrian | 9/10 | 4325 days | 3% |
| Emeline Brocard | 9/10 | 4325 days | 3% |
| Philip Donachie | 10/10 | 4327 days | 3% |
| Luisa Bach | 10/10 | 4327 days | 3% |
| Benedict Seite | 8/10 | 4353 days | 1% |
| Valerio Penita | 8/10 | 4353 days | 1% |
| Piotr Jurkowski | 8/10 | 4355 days | 1% |
| Roland Beer | 7/10 | 4358 days | 1% |
| Alexia Greasbaum | 9/10 | 4358 days | 1% |
| Bet | 8/10 | 4369 days | 0% |
| Anja | 9/10 | 4377 days | 0% |
| Peter elsleysams | 9/10 | 4377 days | 0% |
| Memain | 6/10 | 4642 days | 27% |
| Konza | 7/10 | 4643 days | 29% |
| Elodie and jo | 6/10 | 4699 days | 27% |
| Andre and Marina | 9/10 | 4709 days | 31% |
| Hanneke P | 6/10 | 4735 days | 27% |
| Harmer de Boer | 8/10 | 4751 days | 30% |
| Tony Hines | 7/10 | 4752 days | 29% |
| Brigitte | 8/10 | 4754 days | 30% |
| Terry Coles | 7/10 | 4766 days | 29% |
| Claudia Mueller | 10/10 | 4771 days | 31% |
| Presot | 9/10 | 4771 days | 31% |
| Faassen | 6/10 | 4774 days | 27% |
| Eric and Jen Popma | 8/10 | 4776 days | 30% |
| Moss | 10/10 | 5026 days | 31% |
| Heiner Reinecke | 8/10 | 5033 days | 30% |
| Frank Claassen | 8/10 | 5037 days | 30% |
| A Ormsby | 10/10 | 5038 days | 31% |
| Fritschi | 8/10 | 5043 days | 30% |
| Melanie Friessen | 1/10 | 5043 days | 12% |
| Daniel & Manuela | 2/10 | 5047 days | 14% |
| Melinda Moir | 1/10 | 5047 days | 12% |
| Mats Harstedt | 8/10 | 5050 days | 30% |
| Geoffrey Kuppens | 6/10 | 5050 days | 27% |
| Lotte Zwail | 6/10 | 5050 days | 27% |
| Carolin Haas | 8/10 | 5051 days | 30% |
| Christian & Julia | 7/10 | 5051 days | 29% |
| Mike & Suzann | 10/10 | 5052 days | 31% |
| Frans | 8/10 | 5053 days | 30% |
| Jansen | 4/10 | 5053 days | 20% |
| Kolen | 7/10 | 5053 days | 29% |
| Briulier | 8/10 | 5054 days | 30% |
| Rick & Suus | 8/10 | 5054 days | 30% |
| Jim Addicott | 10/10 | 5054 days | 31% |
| Rachel | 7/10 | 5055 days | 29% |
| Verne Heath | 8/10 | 5055 days | 30% |
| Astrid Boon | 7/10 | 5055 days | 29% |
| Christina | 3/10 | 5056 days | 17% |
| Marilyn Mobley | 9/10 | 5056 days | 31% |
| Susie Christensen | 7/10 | 5056 days | 29% |
| Paul Weidenfeld | 8/10 | 5057 days | 30% |
| Langerak | 8/10 | 5057 days | 30% |
| Liz Stokes | 7/10 | 5057 days | 29% |
| Ole Klothrop | 8/10 | 5064 days | 30% |
| Samplonius | 8/10 | 5065 days | 30% |
| Cick Pouw | 7/10 | 5069 days | 29% |
| Kroepfl | 9/10 | 5069 days | 31% |
| Kurt Furuskar | 9/10 | 5081 days | 31% |
| Johan Kroese | 5/10 | 5081 days | 23% |
| Henriette Haugan | 5/10 | 5083 days | 23% |
| Asha | 9/10 | 5101 days | 31% |
| Steveuk21 | 6/10 | 5101 days | 27% |
| kiwifrenchy | 8/10 | 5101 days | 30% |
| Peter Broosder | 8/10 | 5131 days | 30% |
| Marek Woznica | 9/10 | 5139 days | 31% |
| Nina Bille-Knudsen | 9/10 | 5141 days | 31% |
| Willem & Lilian | 7/10 | 5141 days | 29% |
| Jan & Marian | 4/10 | 5144 days | 20% |
| Oliver Graf | 5/10 | 5146 days | 23% |
| Benjamin Meier | 3/10 | 5147 days | 17% |
| Herman Plasman | 8/10 | 5147 days | 30% |
| Theresa | 6/10 | 5148 days | 27% |
| Remco te Lintum | 8/10 | 5148 days | 30% |
| Willi & Elke Breier | 10/10 | 5149 days | 31% |
| Elke & Charlotte | 6/10 | 5152 days | 27% |
| Mark de Boer | 7/10 | 5152 days | 29% |
| bdel1963 | 7/10 | 5346 days | 29% |
| Claudia Naier | 7/10 | 5385 days | 29% |
| Andreas Blessing | 9/10 | 5387 days | 31% |
| Marianne Swauger | 6/10 | 5390 days | 27% |
| De Groot | 8/10 | 5391 days | 30% |
| Steve Waterhouse | 8/10 | 5392 days | 30% |
| Barry Digby | 7/10 | 5394 days | 29% |
| Michael Simmang | 6/10 | 5395 days | 27% |
| Tim | 6/10 | 5397 days | 27% |
| Rolf | 6/10 | 5398 days | 27% |
| Tina Baun | 5/10 | 5399 days | 23% |
| Leanne Shepherd | 9/10 | 5399 days | 31% |
| Monica | 8/10 | 5403 days | 30% |
| Jan Visser | 6/10 | 5407 days | 27% |
| Viola Rickert | 9/10 | 5409 days | 31% |
| Ursula Scherch | 8/10 | 5411 days | 30% |
| Sanne | 7/10 | 5411 days | 29% |
| Jan Vlasblom | 8/10 | 5415 days | 30% |
| Walter Peters | 8/10 | 5419 days | 30% |
| Anita Aleva | 7/10 | 5419 days | 29% |
| Claire Hoyland | 10/10 | 5422 days | 31% |
| Rob | 5/10 | 5422 days | 23% |
| Faucon | 8/10 | 5422 days | 30% |
| Julian Seizinger | 7/10 | 5422 days | 29% |
| Mike | 8/10 | 5423 days | 30% |
| Trevor Gibbins | 8/10 | 5423 days | 30% |
| David and Wendy Lucas | 10/10 | 5424 days | 31% |
| David | 8/10 | 5425 days | 30% |
| Philipp Rau | 6/10 | 5426 days | 27% |
| Georg Hofer | 4/10 | 5428 days | 20% |
| G R Vangerven | 7/10 | 5428 days | 29% |
| Jarob Brezigar | 9/10 | 5428 days | 31% |
| Daniel Lang | 7/10 | 5428 days | 29% |
| Lili | 8/10 | 5428 days | 30% |
| Jean-Paul Le Clair | 6/10 | 5429 days | 27% |
| John Allen | 8/10 | 5430 days | 30% |
| Fabi & Sabi | 1/10 | 5430 days | 12% |
| Katherine Bernsdorf | 6/10 | 5431 days | 27% |
| Daniel Fischer | 5/10 | 5433 days | 23% |
| Bekema | 7/10 | 5433 days | 29% |
| Augelika Berugard | 8/10 | 5434 days | 30% |
| hendrik king | 7/10 | 5466 days | 29% |
| Rosey834 | 9/10 | 5497 days | 31% |
| kempt | 7/10 | 5711 days | 29% |
| astridaus | 5/10 | 5741 days | 23% |
| hooperuk | 10/10 | 5741 days | 31% |
| Brian Bishop | 9/10 | 5758 days | 31% |
| Hans | 6/10 | 5762 days | 27% |
| George Lepple | 8/10 | 5765 days | 30% |
| Ed & Pat Mitchell | 8/10 | 5780 days | 30% |
| Heike Pless | 10/10 | 5781 days | 31% |
| Peter Koeck | 5/10 | 5781 days | 23% |
| Krause | 4/10 | 5781 days | 20% |
| Sue Bennett | 8/10 | 5782 days | 30% |
| Mieke Knoops | 7/10 | 5782 days | 29% |
| Jakob Pedersen | 5/10 | 5782 days | 23% |
| Vandeput | 6/10 | 5786 days | 27% |
| Mark | 5/10 | 5791 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5792 days | 27% |
| Irene Turley | 5/10 | 5795 days | 23% |
| Arne van Schol | 6/10 | 5796 days | 27% |
| Susan | 9/10 | 5796 days | 31% |
| uleugel | 8/10 | 5809 days | 30% |
| Hailey & Fin | 3/10 | 5812 days | 17% |
| Beute Hjel | 8/10 | 5816 days | 30% |
| Kane Chain | 6/10 | 5817 days | 27% |
| Family van Hessem | 7/10 | 5820 days | 29% |
| Helen and Hans Walser | 10/10 | 5820 days | 31% |
| deanlaw | 8/10 | 5845 days | 30% |
| annett | 8/10 | 5847 days | 30% |
| keane | 8/10 | 5847 days | 30% |
| usigmund | 3/10 | 5851 days | 17% |
| nadinef | 8/10 | 5854 days | 30% |
| andres | 3/10 | 5854 days | 17% |
| jameswhite | 7/10 | 5854 days | 29% |
| aages | 7/10 | 5855 days | 29% |
| thomash | 6/10 | 5856 days | 27% |
| Arran J | 7/10 | 5862 days | 29% |
| Bill Nash | 5/10 | 5866 days | 23% |
| Frank de Voogd | 8/10 | 5866 days | 30% |
| Hanne Wichmann | 10/10 | 5866 days | 31% |
| Hans & Karin | 7/10 | 5866 days | 29% |
| Bue Verrept | 8/10 | 5869 days | 30% |
| Hans Hoff | 10/10 | 5870 days | 31% |
| Lisette X | 8/10 | 5870 days | 30% |
| Gaelle | 8/10 | 5872 days | 30% |
| Ulyate | 8/10 | 5873 days | 30% |
| Mille Winther | 5/10 | 5873 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5873 days | 29% |
| Anayara Diaz Torres | 9/10 | 5873 days | 31% |
| Jessica Clarisse | 4/10 | 5874 days | 20% |
| Jeanette Larsen | 8/10 | 5874 days | 30% |
| Serge Yken | 3/10 | 5888 days | 17% |
| barp | 9/10 | 5923 days | 31% |
| Evan | 8/10 | 5923 days | 30% |
| travelgeek | 5/10 | 5953 days | 23% |
| richardh | 8/10 | 5987 days | 30% |
| nickm | 10/10 | 6061 days | 31% |
| minniemags | 10/10 | 6076 days | 31% |
| AndyEngland | 10/10 | 6094 days | 31% |
| KatieR | 5/10 | 6104 days | 23% |
| straw64 | 3/10 | 6106 days | 17% |
| Sally477 | 6/10 | 6107 days | 27% |
| Ide | 7/10 | 6108 days | 29% |
| Olga | 7/10 | 6108 days | 29% |
| AliR | 7/10 | 6122 days | 29% |
| AmyBarrett | 5/10 | 6122 days | 23% |
| WiebkeS | 8/10 | 6122 days | 30% |
| Falk | 8/10 | 6122 days | 30% |
| DaveV | 9/10 | 6122 days | 31% |
| StefanieGermany | 10/10 | 6124 days | 31% |
| FiensG | 8/10 | 6125 days | 30% |
| Zeeman | 8/10 | 6126 days | 30% |
| Silhan | 9/10 | 6126 days | 31% |
| PBouwmessten | 8/10 | 6126 days | 30% |
| LucyPoland | 8/10 | 6127 days | 30% |
| Erik | 7/10 | 6129 days | 29% |
| Gill | 9/10 | 6130 days | 31% |
| Ian | 10/10 | 6130 days | 31% |
| Stefanie | 6/10 | 6132 days | 27% |
| PeteH1 | 8/10 | 6132 days | 30% |
| Anneleen | 8/10 | 6137 days | 30% |
| FrankFlemming | 6/10 | 6140 days | 27% |
| Manfred | 8/10 | 6143 days | 30% |
| Ed | 9/10 | 6143 days | 31% |
| Kay | 8/10 | 6150 days | 30% |
| Krapels | 5/10 | 6150 days | 23% |
| AbigailB | 6/10 | 6151 days | 27% |
| AurelieD | 10/10 | 6153 days | 31% |
| Ian S | 7/10 | 6156 days | 29% |
| Lorna | 10/10 | 6156 days | 31% |
| Bruce | 10/10 | 6157 days | 31% |
| Annemarie | 6/10 | 6157 days | 27% |
| orianne | 7/10 | 6163 days | 29% |
| RasmusB | 6/10 | 6163 days | 27% |
| GrillGermany | 7/10 | 6164 days | 29% |
| Daniel | 7/10 | 6165 days | 29% |
| BauerGermany | 7/10 | 6165 days | 29% |
| Jessica | 9/10 | 6171 days | 31% |
| Bert | 7/10 | 6171 days | 29% |
| G Lart | 10/10 | 6171 days | 31% |
| Ulrike | 6/10 | 6171 days | 27% |
| Carolyn | 2/10 | 6175 days | 14% |
| Erik | 7/10 | 6179 days | 29% |
| Hove | 8/10 | 6179 days | 30% |
| Thierry | 8/10 | 6179 days | 30% |
| Sandra | 6/10 | 6179 days | 27% |
| Joachim | 7/10 | 6179 days | 29% |
| Zylstra | 8/10 | 6187 days | 30% |
| Spyfox | 10/10 | 6213 days | 31% |
| Sandra | 8/10 | 6219 days | 30% |
| Eveline | 6/10 | 6220 days | 27% |
| Lynne | 8/10 | 6220 days | 30% |
| Getkate | 9/10 | 6228 days | 31% |
| Elke | 8/10 | 6228 days | 30% |
| Kath | 10/10 | 6284 days | 31% |
| Charlotte | 7/10 | 6317 days | 29% |
| Talitia | 8/10 | 6326 days | 30% |
| Shannon | 6/10 | 6355 days | 27% |
| BexStar | 3/10 | 6455 days | 17% |
| Leanne Priestley | 3/10 | 6477 days | 17% |
| Amy Clark | 9/10 | 6477 days | 31% |
| Toby | 8/10 | 6478 days | 30% |
| AlanN316 | 10/10 | 6487 days | 31% |
| Annette Hurst | 9/10 | 6496 days | 31% |
| Olaf Penn | 7/10 | 6497 days | 29% |
| Roger Repolusk | 8/10 | 6503 days | 30% |
| Nancy Dol | 8/10 | 6503 days | 30% |
| John Woodrow | 9/10 | 6507 days | 31% |
| Myrtille de Vries | 9/10 | 6510 days | 31% |
| Roman | 7/10 | 6517 days | 29% |
| ranker_851 | 8/10 | 6517 days | 30% |
| Atara | 8/10 | 6517 days | 30% |
| Christoph&Isabell | 7/10 | 6519 days | 29% |
| Stephanie Noverraz | 6/10 | 6527 days | 27% |
| Laura | 7/10 | 6542 days | 29% |
| Hans Olthof | 9/10 | 6549 days | 31% |
| Gail | 8/10 | 6552 days | 30% |
| Hans | 8/10 | 6582 days | 30% |
| Valeria Barouch | 6/10 | 6588 days | 27% |
| Neil Cooke | 9/10 | 6588 days | 31% |
| Samuel Brejeon | 9/10 | 6591 days | 31% |
| Ole Weber | 9/10 | 6595 days | 31% |
| Glyn Jones | 8/10 | 6596 days | 30% |
| Anthony | 7/10 | 6596 days | 29% |
| Martina | 8/10 | 6596 days | 30% |
| Lara Gema Conde | 8/10 | 6598 days | 30% |
| ranker_46 | 7/10 | 6708 days | 29% |
| Hans Knappmann | 10/10 | 6708 days | 31% |
| Andy Chapman | 8/10 | 6708 days | 30% |
| Lisbeth Johansson | 4/10 | 6708 days | 20% |
| JanKovar | 8/10 | 6824 days | 30% |
| ShoshanaAbrams | 8/10 | 6827 days | 30% |
| Elaine | 6/10 | 6827 days | 27% |
| Marcus | 7/10 | 6834 days | 29% |
| Jonas | 5/10 | 6841 days | 23% |
| Susan | 8/10 | 6856 days | 30% |
| Frederik | 9/10 | 6860 days | 31% |
| Delgroot | 6/10 | 6864 days | 27% |
| Mary | 7/10 | 6871 days | 29% |
| beesom | 8/10 | 6872 days | 30% |
| Jensen | 8/10 | 6876 days | 30% |
| Frauke | 8/10 | 6878 days | 30% |
| Fiona | 7/10 | 6882 days | 29% |
| Gordon | 9/10 | 6883 days | 31% |
| Rolf | 7/10 | 6884 days | 29% |
| Nicole | 6/10 | 6884 days | 27% |
| Bridget Mitchell | 9/10 | 6895 days | 31% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
6.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.