Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

76.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Stefano Clerici 10/10 813 days 17.6 100%
Eva Cordemeyer 8/10 1052 days true 5.03 29%
Pete Martin 10/10 1309 days 4.58 26%
Sam Wolfe 9/10 1319 days true 4.56 26%
Benedikt Lorenz 8/10 1340 days true 4.29 24%
Sheila Webb 10/10 1340 days true 4.52 26%
Thomas Klinting 8/10 1344 days true 4.29 24%
Felix Koehler 7/10 1348 days true 4.1 23%
Simon Barber 5/10 1348 days true 3.65 21%
Antoine 7/10 1372 days true 4.06 23%
Tom Rogers 10/10 1392 days true 4.42 25%
Tim 7/10 1396 days true 4.01 23%
Jendrik 6/10 1396 days true 3.66 21%
Josh Bird 6/10 1398 days true 3.66 21%
Alonso 7/10 1398 days true 4.01 23%
Andres Gonzalez 9/10 1416 days true 4.37 25%
Steven Chong 9/10 1420 days 4.36 25%
Johannes Wassner 10/10 1640 days true 3.93 22%
Volker Stroenisch 5/10 1651 days 3.17 18%
Mette Elholm 8/10 1651 days true 3.72 21%
Sam Fenton-Elston 5/10 1652 days true 3.17 18%
Math Meyer 5/10 1653 days true 3.17 18%
Marie Bocquier 9/10 1653 days true 3.91 22%
S Black 7/10 1659 days true 3.55 20%
Stephan Kirchenbaur 7/10 1660 days true 3.54 20%
Clara Guinard 6/10 1662 days true 3.23 18%
Lilith Hirt 4/10 1664 days true 3.07 17%
Calum Penn 10/10 1665 days true 3.88 22%
Nancy Logan 7/10 1669 days true 3.53 20%
Talissa Missiato 10/10 1671 days true 3.87 22%
Annalies Beard 7/10 1675 days true 3.52 20%
Dawn Howard 7/10 1682 days true 3.5 20%
Melanie Kronbichler 10/10 1695 days true 3.83 22%
Veronique Kaplan 2/10 1698 days true 2.86 16%
Stula Vladimir 10/10 1700 days true 3.82 22%
Florian Mueller 9/10 1710 days true 3.8 22%
Pekka and Jonna 5/10 1715 days true 3.07 17%
Eline Meijer 8/10 1737 days true 3.56 20%
Henri 6/10 1737 days true 3.11 18%
Elodie 6/10 1744 days true 3.1 18%
Mette and Jesper 6/10 1746 days true 3.09 18%
Elsa Caniato 6/10 1756 days true 3.08 17%
Ahmed Mohsen Aly 10/10 1785 days 3.65 21%
Christian Maruhn 10/10 1817 days 3.59 20%
Alex 5/10 2049 days true 2.54 14%
R J Pearson 7/10 2066 days true 2.82 16%
Marion and Ralf 9/10 2121 days true 2.99 17%
Richard 9/10 2274 days 2.69 15%
Julia Schabenberger 3/10 2364 days true 1.94 11%
Lola 4/10 2364 days true 1.99 11%
Laura 3/10 2364 days true 1.94 11%
Janek Belcher 4/10 2373 days true 1.97 11%
Laura 10/10 2379 days true 2.49 14%
Andreas Schindler 8/10 2379 days true 2.36 13%
Herman Schulz 7/10 2398 days true 2.23 13%
Tobias Thull 6/10 2399 days true 2.03 12%
van Linda Werner 8/10 2402 days true 2.32 13%
Aurelien Noailly 5/10 2404 days true 1.98 11%
Sarah 4/10 2404 days true 1.93 11%
Steven Lotrian 9/10 2410 days true 2.43 14%
Emeline Brocard 9/10 2410 days true 2.43 14%
Philip Donachie 10/10 2412 days true 2.42 14%
Luisa Bach 10/10 2412 days true 2.42 14%
Benedict Seite 8/10 2438 days true 2.25 13%
Valerio Penita 8/10 2438 days true 2.25 13%
Piotr Jurkowski 8/10 2440 days true 2.25 13%
Roland Beer 7/10 2443 days true 2.15 12%
Alexia Greasbaum 9/10 2443 days true 2.36 13%
Bet 8/10 2454 days true 2.22 13%
Anja 9/10 2462 days true 2.32 13%
Peter elsleysams 9/10 2462 days true 2.32 13%
Memain 6/10 2727 days true 1.5 9%
Konza 7/10 2728 days true 1.64 9%
Elodie and jo 6/10 2784 days true 1.41 8%
Andre and Marina 9/10 2794 days true 1.68 10%
Hanneke P 6/10 2820 days 1.35 8%
Harmer de Boer 8/10 2836 days true 1.51 9%
Tony Hines 7/10 2837 days true 1.45 8%
Brigitte 8/10 2839 days true 1.51 9%
Terry Coles 7/10 2851 days true 1.42 8%
Claudia Mueller 10/10 2856 days true 1.55 9%
Presot 9/10 2856 days true 1.55 9%
Faassen 6/10 2859 days true 1.28 7%
Eric and Jen Popma 8/10 2861 days true 1.47 8%
Moss 10/10 3111 days true 1.05 6%
Heiner Reinecke 8/10 3118 days true 0.99 6%
Frank Claassen 8/10 3122 days true 0.98 6%
A Ormsby 10/10 3123 days true 1.03 6%
Fritschi 8/10 3128 days true 0.97 6%
Melanie Friessen 1/10 3128 days true 0.75 4%
Daniel & Manuela 2/10 3132 days true 0.76 4%
Melinda Moir 1/10 3132 days true 0.74 4%
Mats Harstedt 8/10 3135 days true 0.96 5%
Geoffrey Kuppens 6/10 3135 days true 0.84 5%
Lotte Zwail 6/10 3135 days true 0.84 5%
Carolin Haas 8/10 3136 days true 0.96 5%
Christian & Julia 7/10 3136 days true 0.92 5%
Mike & Suzann 10/10 3137 days true 1.0 6%
Frans 8/10 3138 days true 0.95 5%
Jansen 4/10 3138 days true 0.79 4%
Kolen 7/10 3138 days true 0.91 5%
Briulier 8/10 3139 days true 0.95 5%
Rick & Suus 8/10 3139 days true 0.95 5%
Jim Addicott 10/10 3139 days true 1.0 6%
Rachel 7/10 3140 days true 0.91 5%
Verne Heath 8/10 3140 days true 0.95 5%
Astrid Boon 7/10 3140 days true 0.91 5%
Christina 3/10 3141 days true 0.77 4%
Marilyn Mobley 9/10 3141 days true 1.0 6%
Susie Christensen 7/10 3141 days true 0.91 5%
Paul Weidenfeld 8/10 3142 days true 0.94 5%
Langerak 8/10 3142 days true 0.94 5%
Liz Stokes 7/10 3142 days true 0.9 5%
Ole Klothrop 8/10 3149 days true 0.93 5%
Samplonius 8/10 3150 days true 0.93 5%
Cick Pouw 7/10 3154 days true 0.88 5%
Kroepfl 9/10 3154 days true 0.97 6%
Kurt Furuskar 9/10 3166 days true 0.95 5%
Johan Kroese 5/10 3166 days true 0.77 4%
Henriette Haugan 5/10 3168 days true 0.76 4%
Asha 9/10 3186 days 0.91 5%
Steveuk21 6/10 3186 days 0.75 4%
kiwifrenchy 8/10 3186 days 0.86 5%
Peter Broosder 8/10 3216 days true 0.81 5%
Marek Woznica 9/10 3224 days true 0.83 5%
Nina Bille-Knudsen 9/10 3226 days true 0.83 5%
Willem & Lilian 7/10 3226 days true 0.76 4%
Jan & Marian 4/10 3229 days true 0.65 4%
Oliver Graf 5/10 3231 days true 0.66 4%
Benjamin Meier 3/10 3232 days true 0.63 4%
Herman Plasman 8/10 3232 days true 0.78 4%
Theresa 6/10 3233 days true 0.68 4%
Remco te Lintum 8/10 3233 days true 0.78 4%
Willi & Elke Breier 10/10 3234 days true 0.81 5%
Elke & Charlotte 6/10 3237 days true 0.67 4%
Mark de Boer 7/10 3237 days true 0.74 4%
bdel1963 7/10 3431 days 0.39 2%
Claudia Naier 7/10 3470 days true 0.32 2%
Andreas Blessing 9/10 3472 days true 0.35 2%
Marianne Swauger 6/10 3475 days true 0.28 2%
De Groot 8/10 3476 days true 0.32 2%
Steve Waterhouse 8/10 3477 days true 0.32 2%
Barry Digby 7/10 3479 days true 0.3 2%
Michael Simmang 6/10 3480 days true 0.28 2%
Tim 6/10 3482 days true 0.27 2%
Rolf 6/10 3483 days true 0.27 2%
Tina Baun 5/10 3484 days true 0.26 1%
Leanne Shepherd 9/10 3484 days true 0.32 2%
Monica 8/10 3488 days true 0.3 2%
Jan Visser 6/10 3492 days true 0.26 1%
Viola Rickert 9/10 3494 days true 0.31 2%
Ursula Scherch 8/10 3496 days true 0.29 2%
Sanne 7/10 3496 days true 0.27 2%
Jan Vlasblom 8/10 3500 days true 0.28 2%
Walter Peters 8/10 3504 days true 0.27 2%
Anita Aleva 7/10 3504 days true 0.26 1%
Claire Hoyland 10/10 3507 days true 0.28 2%
Rob 5/10 3507 days true 0.23 1%
Faucon 8/10 3507 days true 0.27 2%
Julian Seizinger 7/10 3507 days true 0.25 1%
Mike 8/10 3508 days true 0.26 1%
Trevor Gibbins 8/10 3508 days true 0.26 1%
David and Wendy Lucas 10/10 3509 days true 0.28 2%
David 8/10 3510 days true 0.26 1%
Philipp Rau 6/10 3511 days true 0.23 1%
Georg Hofer 4/10 3513 days true 0.21 1%
G R Vangerven 7/10 3513 days true 0.24 1%
Jarob Brezigar 9/10 3513 days true 0.27 2%
Daniel Lang 7/10 3513 days true 0.24 1%
Lili 8/10 3513 days true 0.25 1%
Jean-Paul Le Clair 6/10 3514 days true 0.22 1%
John Allen 8/10 3515 days true 0.25 1%
Fabi & Sabi 1/10 3515 days true 0.19 1%
Katherine Bernsdorf 6/10 3516 days true 0.22 1%
Daniel Fischer 5/10 3518 days true 0.21 1%
Bekema 7/10 3518 days true 0.24 1%
Augelika Berugard 8/10 3519 days true 0.24 1%
hendrik king 7/10 3551 days 0.18 1%
Rosey834 9/10 3582 days 0.13 1%
kempt 7/10 3796 days 0.0 0%
astridaus 5/10 3826 days true 0.0 0%
hooperuk 10/10 3826 days true 0.0 0%
Brian Bishop 9/10 3843 days true 0.0 0%
Hans 6/10 3847 days true 0.0 0%
George Lepple 8/10 3850 days true 0.0 0%
Ed & Pat Mitchell 8/10 3865 days true 0.0 0%
Heike Pless 10/10 3866 days true 0.0 0%
Peter Koeck 5/10 3866 days true 0.0 0%
Krause 4/10 3866 days true 0.0 0%
Sue Bennett 8/10 3867 days true 0.0 0%
Mieke Knoops 7/10 3867 days true 0.0 0%
Jakob Pedersen 5/10 3867 days true 0.0 0%
Vandeput 6/10 3871 days true 0.0 0%
Mark 5/10 3876 days true 0.0 0%
Martÿn Steenvoorden 6/10 3877 days true 0.0 0%
Irene Turley 5/10 3880 days true 0.0 0%
Arne van Schol 6/10 3881 days true 0.0 0%
Susan 9/10 3881 days true 0.0 0%
uleugel 8/10 3894 days true 0.0 0%
Hailey & Fin 3/10 3897 days true 0.0 0%
Beute Hjel 8/10 3901 days true 0.0 0%
Kane Chain 6/10 3902 days true 0.0 0%
Family van Hessem 7/10 3905 days true 0.0 0%
Helen and Hans Walser 10/10 3905 days true 0.0 0%
deanlaw 8/10 3930 days true 0.0 0%
annett 8/10 3932 days true 0.0 0%
keane 8/10 3932 days true 0.0 0%
usigmund 3/10 3936 days true 0.0 0%
nadinef 8/10 3939 days true 0.0 0%
andres 3/10 3939 days true 0.0 0%
jameswhite 7/10 3939 days true 0.0 0%
aages 7/10 3940 days true 0.0 0%
thomash 6/10 3941 days true 0.0 0%
Arran J 7/10 3947 days 0.0 0%
Bill Nash 5/10 3951 days true 0.0 0%
Frank de Voogd 8/10 3951 days true 0.0 0%
Hanne Wichmann 10/10 3951 days true 0.0 0%
Hans & Karin 7/10 3951 days true 0.0 0%
Bue Verrept 8/10 3954 days true 0.0 0%
Hans Hoff 10/10 3955 days true 0.0 0%
Lisette X 8/10 3955 days true 0.0 0%
Gaelle 8/10 3957 days true 0.0 0%
Ulyate 8/10 3958 days true 0.0 0%
Mille Winther 5/10 3958 days true 0.0 0%
Hansjoerg Ehrmann 7/10 3958 days true 0.0 0%
Anayara Diaz Torres 9/10 3958 days true 0.0 0%
Jessica Clarisse 4/10 3959 days true 0.0 0%
Jeanette Larsen 8/10 3959 days true 0.0 0%
Serge Yken 3/10 3973 days true 0.0 0%
barp 9/10 4008 days true 0.0 0%
Evan 8/10 4008 days true 0.0 0%
travelgeek 5/10 4038 days 0.0 0%
richardh 8/10 4072 days true 0.0 0%
nickm 10/10 4146 days true 0.0 0%
minniemags 10/10 4161 days 0.0 0%
AndyEngland 10/10 4179 days true 0.0 0%
KatieR 5/10 4189 days true 0.0 0%
straw64 3/10 4191 days 0.0 0%
Sally477 6/10 4192 days 0.0 0%
Ide 7/10 4193 days true 0.0 0%
Olga 7/10 4193 days true 0.0 0%
AliR 7/10 4207 days true 0.0 0%
AmyBarrett 5/10 4207 days true 0.0 0%
WiebkeS 8/10 4207 days true 0.0 0%
Falk 8/10 4207 days true 0.0 0%
DaveV 9/10 4207 days true 0.0 0%
StefanieGermany 10/10 4209 days true 0.0 0%
FiensG 8/10 4210 days true 0.0 0%
Zeeman 8/10 4211 days true 0.0 0%
Silhan 9/10 4211 days true 0.0 0%
PBouwmessten 8/10 4211 days true 0.0 0%
LucyPoland 8/10 4212 days true 0.0 0%
Erik 7/10 4214 days true 0.0 0%
Gill 9/10 4215 days true 0.0 0%
Ian 10/10 4215 days 0.0 0%
Stefanie 6/10 4217 days true 0.0 0%
PeteH1 8/10 4217 days true 0.0 0%
Anneleen 8/10 4222 days true 0.0 0%
FrankFlemming 6/10 4225 days true 0.0 0%
Manfred 8/10 4228 days true 0.0 0%
Ed 9/10 4228 days true 0.0 0%
Kay 8/10 4235 days true 0.0 0%
Krapels 5/10 4235 days true 0.0 0%
AbigailB 6/10 4236 days true 0.0 0%
AurelieD 10/10 4238 days true 0.0 0%
Ian S 7/10 4241 days true 0.0 0%
Lorna 10/10 4241 days true 0.0 0%
Bruce 10/10 4242 days true 0.0 0%
Annemarie 6/10 4242 days true 0.0 0%
orianne 7/10 4248 days 0.0 0%
RasmusB 6/10 4248 days true 0.0 0%
GrillGermany 7/10 4249 days true 0.0 0%
Daniel 7/10 4250 days true 0.0 0%
BauerGermany 7/10 4250 days true 0.0 0%
Jessica 9/10 4256 days true 0.0 0%
Bert 7/10 4256 days true 0.0 0%
G Lart 10/10 4256 days true 0.0 0%
Ulrike 6/10 4256 days true 0.0 0%
Carolyn 2/10 4260 days true 0.0 0%
Erik 7/10 4264 days true 0.0 0%
Hove 8/10 4264 days true 0.0 0%
Thierry 8/10 4264 days true 0.0 0%
Sandra 6/10 4264 days true 0.0 0%
Joachim 7/10 4264 days true 0.0 0%
Zylstra 8/10 4272 days true 0.0 0%
Spyfox 10/10 4298 days 0.0 0%
Sandra 8/10 4304 days true 0.0 0%
Eveline 6/10 4305 days true 0.0 0%
Lynne 8/10 4305 days true 0.0 0%
Getkate 9/10 4313 days true 0.0 0%
Elke 8/10 4313 days true 0.0 0%
Kath 10/10 4369 days true 0.0 0%
Charlotte 7/10 4402 days true 0.0 0%
Talitia 8/10 4411 days true 0.0 0%
Shannon 6/10 4440 days true 0.0 0%
BexStar 3/10 4540 days 0.0 0%
Leanne Priestley 3/10 4562 days true 0.0 0%
Amy Clark 9/10 4562 days true 0.0 0%
Toby 8/10 4563 days true 0.0 0%
AlanN316 10/10 4572 days true 0.0 0%
Annette Hurst 9/10 4581 days true 0.0 0%
Olaf Penn 7/10 4582 days true 0.0 0%
Roger Repolusk 8/10 4588 days true 0.0 0%
Nancy Dol 8/10 4588 days true 0.0 0%
John Woodrow 9/10 4592 days true 0.0 0%
Myrtille de Vries 9/10 4595 days true 0.0 0%
Roman 7/10 4602 days true 0.0 0%
ranker_851 8/10 4602 days true 0.0 0%
Atara 8/10 4602 days true 0.0 0%
Christoph&Isabell 7/10 4604 days true 0.0 0%
Stephanie Noverraz 6/10 4612 days 0.0 0%
Laura 7/10 4627 days true 0.0 0%
Hans Olthof 9/10 4634 days true 0.0 0%
Gail 8/10 4637 days true 0.0 0%
Hans 8/10 4667 days true 0.0 0%
Valeria Barouch 6/10 4673 days true 0.0 0%
Neil Cooke 9/10 4673 days true 0.0 0%
Samuel Brejeon 9/10 4676 days true 0.0 0%
Ole Weber 9/10 4680 days true 0.0 0%
Glyn Jones 8/10 4681 days true 0.0 0%
Anthony 7/10 4681 days true 0.0 0%
Martina 8/10 4681 days true 0.0 0%
Lara Gema Conde 8/10 4683 days true 0.0 0%
ranker_46 7/10 4793 days true 0.0 0%
Hans Knappmann 10/10 4793 days true 0.0 0%
Andy Chapman 8/10 4793 days true 0.0 0%
Lisbeth Johansson 4/10 4793 days true 0.0 0%
JanKovar 8/10 4909 days true 0.0 0%
ShoshanaAbrams 8/10 4912 days true 0.0 0%
Elaine 6/10 4912 days true 0.0 0%
Marcus 7/10 4919 days true 0.0 0%
Jonas 5/10 4926 days true 0.0 0%
Susan 8/10 4941 days true 0.0 0%
Frederik 9/10 4945 days true 0.0 0%
Delgroot 6/10 4949 days true 0.0 0%
Mary 7/10 4956 days true 0.0 0%
beesom 8/10 4957 days true 0.0 0%
Jensen 8/10 4961 days true 0.0 0%
Frauke 8/10 4963 days true 0.0 0%
Fiona 7/10 4967 days true 0.0 0%
Gordon 9/10 4968 days true 0.0 0%
Rolf 7/10 4969 days true 0.0 0%
Nicole 6/10 4969 days true 0.0 0%
Bridget Mitchell 9/10 4980 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 73 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.03%
198 -3.04%
199 -3.06%
200 -3.07%
201 -3.09%
202 -3.10%
203 -3.12%

Final Ranking Score

73%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.