Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2723 days | 100% |
| Eva Cordemeyer | 8/10 | 2962 days | 84% |
| Pete Martin | 10/10 | 3219 days | 70% |
| Sam Wolfe | 9/10 | 3229 days | 69% |
| Benedikt Lorenz | 8/10 | 3250 days | 67% |
| Sheila Webb | 10/10 | 3250 days | 68% |
| Thomas Klinting | 8/10 | 3254 days | 66% |
| Felix Koehler | 7/10 | 3258 days | 63% |
| Simon Barber | 5/10 | 3258 days | 51% |
| Antoine | 7/10 | 3282 days | 61% |
| Tom Rogers | 10/10 | 3302 days | 65% |
| Tim | 7/10 | 3306 days | 60% |
| Jendrik | 6/10 | 3306 days | 56% |
| Josh Bird | 6/10 | 3308 days | 56% |
| Alonso | 7/10 | 3308 days | 60% |
| Andres Gonzalez | 9/10 | 3326 days | 63% |
| Steven Chong | 9/10 | 3330 days | 63% |
| Johannes Wassner | 10/10 | 3550 days | 50% |
| Volker Stroenisch | 5/10 | 3561 days | 37% |
| Mette Elholm | 8/10 | 3561 days | 48% |
| Sam Fenton-Elston | 5/10 | 3562 days | 37% |
| Math Meyer | 5/10 | 3563 days | 37% |
| Marie Bocquier | 9/10 | 3563 days | 49% |
| S Black | 7/10 | 3569 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3570 days | 45% |
| Clara Guinard | 6/10 | 3572 days | 42% |
| Lilith Hirt | 4/10 | 3574 days | 31% |
| Calum Penn | 10/10 | 3575 days | 48% |
| Nancy Logan | 7/10 | 3579 days | 45% |
| Talissa Missiato | 10/10 | 3581 days | 48% |
| Annalies Beard | 7/10 | 3585 days | 44% |
| Dawn Howard | 7/10 | 3592 days | 44% |
| Melanie Kronbichler | 10/10 | 3605 days | 47% |
| Veronique Kaplan | 2/10 | 3608 days | 21% |
| Stula Vladimir | 10/10 | 3610 days | 46% |
| Florian Mueller | 9/10 | 3620 days | 45% |
| Pekka and Jonna | 5/10 | 3625 days | 34% |
| Eline Meijer | 8/10 | 3647 days | 43% |
| Henri | 6/10 | 3647 days | 38% |
| Elodie | 6/10 | 3654 days | 37% |
| Mette and Jesper | 6/10 | 3656 days | 37% |
| Elsa Caniato | 6/10 | 3666 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3695 days | 41% |
| Christian Maruhn | 10/10 | 3727 days | 39% |
| Alex | 5/10 | 3959 days | 19% |
| R J Pearson | 7/10 | 3976 days | 22% |
| Marion and Ralf | 9/10 | 4031 days | 20% |
| Richard | 9/10 | 4184 days | 11% |
| Julia Schabenberger | 3/10 | 4274 days | 3% |
| Lola | 4/10 | 4274 days | 4% |
| Laura | 3/10 | 4274 days | 3% |
| Janek Belcher | 4/10 | 4283 days | 3% |
| Laura | 10/10 | 4289 days | 5% |
| Andreas Schindler | 8/10 | 4289 days | 5% |
| Herman Schulz | 7/10 | 4308 days | 4% |
| Tobias Thull | 6/10 | 4309 days | 3% |
| van Linda Werner | 8/10 | 4312 days | 4% |
| Aurelien Noailly | 5/10 | 4314 days | 3% |
| Sarah | 4/10 | 4314 days | 2% |
| Steven Lotrian | 9/10 | 4320 days | 3% |
| Emeline Brocard | 9/10 | 4320 days | 3% |
| Philip Donachie | 10/10 | 4322 days | 3% |
| Luisa Bach | 10/10 | 4322 days | 3% |
| Benedict Seite | 8/10 | 4348 days | 1% |
| Valerio Penita | 8/10 | 4348 days | 1% |
| Piotr Jurkowski | 8/10 | 4350 days | 1% |
| Roland Beer | 7/10 | 4353 days | 1% |
| Alexia Greasbaum | 9/10 | 4353 days | 1% |
| Bet | 8/10 | 4364 days | 0% |
| Anja | 9/10 | 4372 days | 0% |
| Peter elsleysams | 9/10 | 4372 days | 0% |
| Memain | 6/10 | 4637 days | 26% |
| Konza | 7/10 | 4638 days | 28% |
| Elodie and jo | 6/10 | 4694 days | 26% |
| Andre and Marina | 9/10 | 4704 days | 30% |
| Hanneke P | 6/10 | 4730 days | 26% |
| Harmer de Boer | 8/10 | 4746 days | 30% |
| Tony Hines | 7/10 | 4747 days | 28% |
| Brigitte | 8/10 | 4749 days | 30% |
| Terry Coles | 7/10 | 4761 days | 28% |
| Claudia Mueller | 10/10 | 4766 days | 31% |
| Presot | 9/10 | 4766 days | 30% |
| Faassen | 6/10 | 4769 days | 26% |
| Eric and Jen Popma | 8/10 | 4771 days | 30% |
| Moss | 10/10 | 5021 days | 31% |
| Heiner Reinecke | 8/10 | 5028 days | 30% |
| Frank Claassen | 8/10 | 5032 days | 30% |
| A Ormsby | 10/10 | 5033 days | 31% |
| Fritschi | 8/10 | 5038 days | 30% |
| Melanie Friessen | 1/10 | 5038 days | 12% |
| Daniel & Manuela | 2/10 | 5042 days | 14% |
| Melinda Moir | 1/10 | 5042 days | 12% |
| Mats Harstedt | 8/10 | 5045 days | 30% |
| Geoffrey Kuppens | 6/10 | 5045 days | 26% |
| Lotte Zwail | 6/10 | 5045 days | 26% |
| Carolin Haas | 8/10 | 5046 days | 30% |
| Christian & Julia | 7/10 | 5046 days | 28% |
| Mike & Suzann | 10/10 | 5047 days | 31% |
| Frans | 8/10 | 5048 days | 30% |
| Jansen | 4/10 | 5048 days | 20% |
| Kolen | 7/10 | 5048 days | 28% |
| Briulier | 8/10 | 5049 days | 30% |
| Rick & Suus | 8/10 | 5049 days | 30% |
| Jim Addicott | 10/10 | 5049 days | 31% |
| Rachel | 7/10 | 5050 days | 28% |
| Verne Heath | 8/10 | 5050 days | 30% |
| Astrid Boon | 7/10 | 5050 days | 28% |
| Christina | 3/10 | 5051 days | 16% |
| Marilyn Mobley | 9/10 | 5051 days | 30% |
| Susie Christensen | 7/10 | 5051 days | 28% |
| Paul Weidenfeld | 8/10 | 5052 days | 30% |
| Langerak | 8/10 | 5052 days | 30% |
| Liz Stokes | 7/10 | 5052 days | 28% |
| Ole Klothrop | 8/10 | 5059 days | 30% |
| Samplonius | 8/10 | 5060 days | 30% |
| Cick Pouw | 7/10 | 5064 days | 28% |
| Kroepfl | 9/10 | 5064 days | 30% |
| Kurt Furuskar | 9/10 | 5076 days | 30% |
| Johan Kroese | 5/10 | 5076 days | 23% |
| Henriette Haugan | 5/10 | 5078 days | 23% |
| Asha | 9/10 | 5096 days | 30% |
| Steveuk21 | 6/10 | 5096 days | 26% |
| kiwifrenchy | 8/10 | 5096 days | 30% |
| Peter Broosder | 8/10 | 5126 days | 30% |
| Marek Woznica | 9/10 | 5134 days | 30% |
| Nina Bille-Knudsen | 9/10 | 5136 days | 30% |
| Willem & Lilian | 7/10 | 5136 days | 28% |
| Jan & Marian | 4/10 | 5139 days | 20% |
| Oliver Graf | 5/10 | 5141 days | 23% |
| Benjamin Meier | 3/10 | 5142 days | 16% |
| Herman Plasman | 8/10 | 5142 days | 30% |
| Theresa | 6/10 | 5143 days | 26% |
| Remco te Lintum | 8/10 | 5143 days | 30% |
| Willi & Elke Breier | 10/10 | 5144 days | 31% |
| Elke & Charlotte | 6/10 | 5147 days | 26% |
| Mark de Boer | 7/10 | 5147 days | 28% |
| bdel1963 | 7/10 | 5341 days | 28% |
| Claudia Naier | 7/10 | 5380 days | 28% |
| Andreas Blessing | 9/10 | 5382 days | 30% |
| Marianne Swauger | 6/10 | 5385 days | 26% |
| De Groot | 8/10 | 5386 days | 30% |
| Steve Waterhouse | 8/10 | 5387 days | 30% |
| Barry Digby | 7/10 | 5389 days | 28% |
| Michael Simmang | 6/10 | 5390 days | 26% |
| Tim | 6/10 | 5392 days | 26% |
| Rolf | 6/10 | 5393 days | 26% |
| Tina Baun | 5/10 | 5394 days | 23% |
| Leanne Shepherd | 9/10 | 5394 days | 30% |
| Monica | 8/10 | 5398 days | 30% |
| Jan Visser | 6/10 | 5402 days | 26% |
| Viola Rickert | 9/10 | 5404 days | 30% |
| Ursula Scherch | 8/10 | 5406 days | 30% |
| Sanne | 7/10 | 5406 days | 28% |
| Jan Vlasblom | 8/10 | 5410 days | 30% |
| Walter Peters | 8/10 | 5414 days | 30% |
| Anita Aleva | 7/10 | 5414 days | 28% |
| Claire Hoyland | 10/10 | 5417 days | 31% |
| Rob | 5/10 | 5417 days | 23% |
| Faucon | 8/10 | 5417 days | 30% |
| Julian Seizinger | 7/10 | 5417 days | 28% |
| Mike | 8/10 | 5418 days | 30% |
| Trevor Gibbins | 8/10 | 5418 days | 30% |
| David and Wendy Lucas | 10/10 | 5419 days | 31% |
| David | 8/10 | 5420 days | 30% |
| Philipp Rau | 6/10 | 5421 days | 26% |
| Georg Hofer | 4/10 | 5423 days | 20% |
| G R Vangerven | 7/10 | 5423 days | 28% |
| Jarob Brezigar | 9/10 | 5423 days | 30% |
| Daniel Lang | 7/10 | 5423 days | 28% |
| Lili | 8/10 | 5423 days | 30% |
| Jean-Paul Le Clair | 6/10 | 5424 days | 26% |
| John Allen | 8/10 | 5425 days | 30% |
| Fabi & Sabi | 1/10 | 5425 days | 12% |
| Katherine Bernsdorf | 6/10 | 5426 days | 26% |
| Daniel Fischer | 5/10 | 5428 days | 23% |
| Bekema | 7/10 | 5428 days | 28% |
| Augelika Berugard | 8/10 | 5429 days | 30% |
| hendrik king | 7/10 | 5461 days | 28% |
| Rosey834 | 9/10 | 5492 days | 30% |
| kempt | 7/10 | 5706 days | 28% |
| astridaus | 5/10 | 5736 days | 23% |
| hooperuk | 10/10 | 5736 days | 31% |
| Brian Bishop | 9/10 | 5753 days | 30% |
| Hans | 6/10 | 5757 days | 26% |
| George Lepple | 8/10 | 5760 days | 30% |
| Ed & Pat Mitchell | 8/10 | 5775 days | 30% |
| Heike Pless | 10/10 | 5776 days | 31% |
| Peter Koeck | 5/10 | 5776 days | 23% |
| Krause | 4/10 | 5776 days | 20% |
| Sue Bennett | 8/10 | 5777 days | 30% |
| Mieke Knoops | 7/10 | 5777 days | 28% |
| Jakob Pedersen | 5/10 | 5777 days | 23% |
| Vandeput | 6/10 | 5781 days | 26% |
| Mark | 5/10 | 5786 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5787 days | 26% |
| Irene Turley | 5/10 | 5790 days | 23% |
| Arne van Schol | 6/10 | 5791 days | 26% |
| Susan | 9/10 | 5791 days | 30% |
| uleugel | 8/10 | 5804 days | 30% |
| Hailey & Fin | 3/10 | 5807 days | 16% |
| Beute Hjel | 8/10 | 5811 days | 30% |
| Kane Chain | 6/10 | 5812 days | 26% |
| Family van Hessem | 7/10 | 5815 days | 28% |
| Helen and Hans Walser | 10/10 | 5815 days | 31% |
| deanlaw | 8/10 | 5840 days | 30% |
| annett | 8/10 | 5842 days | 30% |
| keane | 8/10 | 5842 days | 30% |
| usigmund | 3/10 | 5846 days | 16% |
| nadinef | 8/10 | 5849 days | 30% |
| andres | 3/10 | 5849 days | 16% |
| jameswhite | 7/10 | 5849 days | 28% |
| aages | 7/10 | 5850 days | 28% |
| thomash | 6/10 | 5851 days | 26% |
| Arran J | 7/10 | 5857 days | 28% |
| Bill Nash | 5/10 | 5861 days | 23% |
| Frank de Voogd | 8/10 | 5861 days | 30% |
| Hanne Wichmann | 10/10 | 5861 days | 31% |
| Hans & Karin | 7/10 | 5861 days | 28% |
| Bue Verrept | 8/10 | 5864 days | 30% |
| Hans Hoff | 10/10 | 5865 days | 31% |
| Lisette X | 8/10 | 5865 days | 30% |
| Gaelle | 8/10 | 5867 days | 30% |
| Ulyate | 8/10 | 5868 days | 30% |
| Mille Winther | 5/10 | 5868 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5868 days | 28% |
| Anayara Diaz Torres | 9/10 | 5868 days | 30% |
| Jessica Clarisse | 4/10 | 5869 days | 20% |
| Jeanette Larsen | 8/10 | 5869 days | 30% |
| Serge Yken | 3/10 | 5883 days | 16% |
| barp | 9/10 | 5918 days | 30% |
| Evan | 8/10 | 5918 days | 30% |
| travelgeek | 5/10 | 5948 days | 23% |
| richardh | 8/10 | 5982 days | 30% |
| nickm | 10/10 | 6056 days | 31% |
| minniemags | 10/10 | 6071 days | 31% |
| AndyEngland | 10/10 | 6089 days | 31% |
| KatieR | 5/10 | 6099 days | 23% |
| straw64 | 3/10 | 6101 days | 16% |
| Sally477 | 6/10 | 6102 days | 26% |
| Ide | 7/10 | 6103 days | 28% |
| Olga | 7/10 | 6103 days | 28% |
| AliR | 7/10 | 6117 days | 28% |
| AmyBarrett | 5/10 | 6117 days | 23% |
| WiebkeS | 8/10 | 6117 days | 30% |
| Falk | 8/10 | 6117 days | 30% |
| DaveV | 9/10 | 6117 days | 30% |
| StefanieGermany | 10/10 | 6119 days | 31% |
| FiensG | 8/10 | 6120 days | 30% |
| Zeeman | 8/10 | 6121 days | 30% |
| Silhan | 9/10 | 6121 days | 30% |
| PBouwmessten | 8/10 | 6121 days | 30% |
| LucyPoland | 8/10 | 6122 days | 30% |
| Erik | 7/10 | 6124 days | 28% |
| Gill | 9/10 | 6125 days | 30% |
| Ian | 10/10 | 6125 days | 31% |
| Stefanie | 6/10 | 6127 days | 26% |
| PeteH1 | 8/10 | 6127 days | 30% |
| Anneleen | 8/10 | 6132 days | 30% |
| FrankFlemming | 6/10 | 6135 days | 26% |
| Manfred | 8/10 | 6138 days | 30% |
| Ed | 9/10 | 6138 days | 30% |
| Kay | 8/10 | 6145 days | 30% |
| Krapels | 5/10 | 6145 days | 23% |
| AbigailB | 6/10 | 6146 days | 26% |
| AurelieD | 10/10 | 6148 days | 31% |
| Ian S | 7/10 | 6151 days | 28% |
| Lorna | 10/10 | 6151 days | 31% |
| Bruce | 10/10 | 6152 days | 31% |
| Annemarie | 6/10 | 6152 days | 26% |
| orianne | 7/10 | 6158 days | 28% |
| RasmusB | 6/10 | 6158 days | 26% |
| GrillGermany | 7/10 | 6159 days | 28% |
| Daniel | 7/10 | 6160 days | 28% |
| BauerGermany | 7/10 | 6160 days | 28% |
| Jessica | 9/10 | 6166 days | 30% |
| Bert | 7/10 | 6166 days | 28% |
| G Lart | 10/10 | 6166 days | 31% |
| Ulrike | 6/10 | 6166 days | 26% |
| Carolyn | 2/10 | 6170 days | 14% |
| Erik | 7/10 | 6174 days | 28% |
| Hove | 8/10 | 6174 days | 30% |
| Thierry | 8/10 | 6174 days | 30% |
| Sandra | 6/10 | 6174 days | 26% |
| Joachim | 7/10 | 6174 days | 28% |
| Zylstra | 8/10 | 6182 days | 30% |
| Spyfox | 10/10 | 6208 days | 31% |
| Sandra | 8/10 | 6214 days | 30% |
| Eveline | 6/10 | 6215 days | 26% |
| Lynne | 8/10 | 6215 days | 30% |
| Getkate | 9/10 | 6223 days | 30% |
| Elke | 8/10 | 6223 days | 30% |
| Kath | 10/10 | 6279 days | 31% |
| Charlotte | 7/10 | 6312 days | 28% |
| Talitia | 8/10 | 6321 days | 30% |
| Shannon | 6/10 | 6350 days | 26% |
| BexStar | 3/10 | 6450 days | 16% |
| Leanne Priestley | 3/10 | 6472 days | 16% |
| Amy Clark | 9/10 | 6472 days | 30% |
| Toby | 8/10 | 6473 days | 30% |
| AlanN316 | 10/10 | 6482 days | 31% |
| Annette Hurst | 9/10 | 6491 days | 30% |
| Olaf Penn | 7/10 | 6492 days | 28% |
| Roger Repolusk | 8/10 | 6498 days | 30% |
| Nancy Dol | 8/10 | 6498 days | 30% |
| John Woodrow | 9/10 | 6502 days | 30% |
| Myrtille de Vries | 9/10 | 6505 days | 30% |
| Roman | 7/10 | 6512 days | 28% |
| ranker_851 | 8/10 | 6512 days | 30% |
| Atara | 8/10 | 6512 days | 30% |
| Christoph&Isabell | 7/10 | 6514 days | 28% |
| Stephanie Noverraz | 6/10 | 6522 days | 26% |
| Laura | 7/10 | 6537 days | 28% |
| Hans Olthof | 9/10 | 6544 days | 30% |
| Gail | 8/10 | 6547 days | 30% |
| Hans | 8/10 | 6577 days | 30% |
| Valeria Barouch | 6/10 | 6583 days | 26% |
| Neil Cooke | 9/10 | 6583 days | 30% |
| Samuel Brejeon | 9/10 | 6586 days | 30% |
| Ole Weber | 9/10 | 6590 days | 30% |
| Glyn Jones | 8/10 | 6591 days | 30% |
| Anthony | 7/10 | 6591 days | 28% |
| Martina | 8/10 | 6591 days | 30% |
| Lara Gema Conde | 8/10 | 6593 days | 30% |
| ranker_46 | 7/10 | 6703 days | 28% |
| Hans Knappmann | 10/10 | 6703 days | 31% |
| Andy Chapman | 8/10 | 6703 days | 30% |
| Lisbeth Johansson | 4/10 | 6703 days | 20% |
| JanKovar | 8/10 | 6819 days | 30% |
| ShoshanaAbrams | 8/10 | 6822 days | 30% |
| Elaine | 6/10 | 6822 days | 26% |
| Marcus | 7/10 | 6829 days | 28% |
| Jonas | 5/10 | 6836 days | 23% |
| Susan | 8/10 | 6851 days | 30% |
| Frederik | 9/10 | 6855 days | 30% |
| Delgroot | 6/10 | 6859 days | 26% |
| Mary | 7/10 | 6866 days | 28% |
| beesom | 8/10 | 6867 days | 30% |
| Jensen | 8/10 | 6871 days | 30% |
| Frauke | 8/10 | 6873 days | 30% |
| Fiona | 7/10 | 6877 days | 28% |
| Gordon | 9/10 | 6878 days | 30% |
| Rolf | 7/10 | 6879 days | 28% |
| Nicole | 6/10 | 6879 days | 26% |
| Bridget Mitchell | 9/10 | 6890 days | 30% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
6.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.