Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
211 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 213 reviews. There are 211 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 211 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.14% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.14% and is based on 211 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 211 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ireneusz Pachulski | 10/10 | 49 days | 100% |
| Gaudenz Schnell | 4/10 | 2575 days | 2% |
| Jessica Freeland | 6/10 | 3353 days | 2% |
| Gretha | 10/10 | 3356 days | 2% |
| Bjorn Nielsen | 8/10 | 3356 days | 2% |
| Tome | 8/10 | 3379 days | 2% |
| Pat Dye | 7/10 | 3639 days | 1% |
| Martina Cervenkova | 9/10 | 3677 days | 1% |
| Rachael and Nik | 8/10 | 3686 days | 1% |
| Ebony Reed | 10/10 | 3733 days | 1% |
| Elizabeth Nash | 8/10 | 3734 days | 1% |
| Emma Keegan | 8/10 | 3977 days | 1% |
| Blandine Giusti | 8/10 | 3997 days | 1% |
| Damaris Mayer | 7/10 | 4047 days | 1% |
| Lea Darotchetche | 9/10 | 4263 days | 0% |
| Jean Curry | 9/10 | 4351 days | 0% |
| Sanne Meijer | 8/10 | 4356 days | 0% |
| Laura | 8/10 | 4367 days | 0% |
| Charlotte Casey | 9/10 | 4369 days | 0% |
| Joanna Mulcahy | 7/10 | 4370 days | 0% |
| Libby | 9/10 | 4394 days | 1% |
| Magdalene Zech | 7/10 | 4422 days | 1% |
| Marco Newald | 7/10 | 4422 days | 1% |
| Brian | 8/10 | 4493 days | 1% |
| Silvia-Marie Bront | 10/10 | 4737 days | 1% |
| Bonnie and David Appleby | 9/10 | 4738 days | 1% |
| Selina Lott | 7/10 | 4742 days | 1% |
| Guillot | 8/10 | 4745 days | 1% |
| Kyle Guffei | 10/10 | 4761 days | 1% |
| Jill Fischer | 10/10 | 4766 days | 1% |
| Sascha Warnken | 10/10 | 4797 days | 1% |
| Farrell Burns | 10/10 | 4797 days | 1% |
| Eltel | 10/10 | 5072 days | 1% |
| Be Groen | 6/10 | 5095 days | 1% |
| Steven Hill | 7/10 | 5099 days | 1% |
| Gillian Rowe | 10/10 | 5113 days | 1% |
| Sig Schrattner | 10/10 | 5115 days | 1% |
| Ozgla | 10/10 | 5116 days | 1% |
| Simon Fry | 9/10 | 5117 days | 1% |
| Christian Apfel | 4/10 | 5120 days | 1% |
| Fleur & Nils | 6/10 | 5125 days | 1% |
| David Blundell | 10/10 | 5127 days | 1% |
| Dick van Doorn | 8/10 | 5131 days | 1% |
| Ross Cooke | 10/10 | 5201 days | 1% |
| Eri & Udo Seifert | 8/10 | 5203 days | 1% |
| Willem & Lilian | 4/10 | 5203 days | 1% |
| Andreas & Sonja | 9/10 | 5210 days | 1% |
| JadesWorld | 3/10 | 5224 days | 1% |
| Guult Ryan | 10/10 | 5455 days | 1% |
| Clemens | 8/10 | 5458 days | 1% |
| Peter & Angela Brown | 10/10 | 5459 days | 1% |
| Dave Patterson | 9/10 | 5460 days | 1% |
| Fam de Kruyf | 7/10 | 5466 days | 1% |
| Carolin | 5/10 | 5468 days | 1% |
| Justin Pearce | 8/10 | 5473 days | 1% |
| Ronald Lippett | 8/10 | 5474 days | 1% |
| Nadja | 9/10 | 5484 days | 1% |
| Ann Thompson | 9/10 | 5485 days | 1% |
| F Horrex | 4/10 | 5488 days | 1% |
| Caroline & Jochen | 9/10 | 5489 days | 1% |
| Tanner | 10/10 | 5492 days | 1% |
| J G Groeneveld | 3/10 | 5493 days | 1% |
| Andreas | 9/10 | 5496 days | 1% |
| Michelle Booty | 9/10 | 5496 days | 1% |
| Rosey834 | 10/10 | 5559 days | 1% |
| Papu | 8/10 | 5589 days | 1% |
| Don Keith | 8/10 | 5821 days | 1% |
| Silke Seemann | 8/10 | 5825 days | 1% |
| Tony Killingray | 6/10 | 5837 days | 1% |
| Klass | 9/10 | 5848 days | 1% |
| Daryl Taylor | 8/10 | 5855 days | 1% |
| Peter Ritu | 10/10 | 5868 days | 1% |
| Ann Grandchamp | 10/10 | 5876 days | 1% |
| warrenp | 9/10 | 5909 days | 1% |
| pthreadgood | 8/10 | 5922 days | 1% |
| dirkdev | 9/10 | 5928 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5928 days | 1% |
| Susann Koschmeider | 10/10 | 5928 days | 1% |
| Christine Suess | 7/10 | 5936 days | 1% |
| MV Vroenhoven | 7/10 | 5939 days | 1% |
| Fer Bonsel | 8/10 | 5947 days | 1% |
| KYinNZ | 3/10 | 6077 days | 1% |
| Ingrid Thijssen | 10/10 | 6138 days | 1% |
| LowerD | 8/10 | 6162 days | 1% |
| Robert Wolf | 6/10 | 6164 days | 1% |
| Laura | 8/10 | 6165 days | 1% |
| SBlake | 5/10 | 6173 days | 1% |
| JuergenW | 9/10 | 6175 days | 1% |
| BernardK | 9/10 | 6185 days | 1% |
| david | 9/10 | 6185 days | 1% |
| Anna | 9/10 | 6192 days | 1% |
| Hayley | 10/10 | 6192 days | 1% |
| Abigail | 9/10 | 6192 days | 1% |
| Johannes Kerner | 2/10 | 6199 days | 0% |
| IM | 8/10 | 6199 days | 1% |
| AndyK | 7/10 | 6201 days | 1% |
| SarahK | 7/10 | 6201 days | 1% |
| FrancesG | 5/10 | 6201 days | 1% |
| MartinG | 6/10 | 6201 days | 1% |
| TatiamT | 6/10 | 6201 days | 1% |
| Tom | 8/10 | 6202 days | 1% |
| PellucoFrance | 6/10 | 6202 days | 1% |
| John | 8/10 | 6205 days | 1% |
| KonterR | 5/10 | 6209 days | 1% |
| GH_Herrebrugh | 8/10 | 6209 days | 1% |
| AbigailB | 5/10 | 6213 days | 1% |
| Yunker | 9/10 | 6216 days | 1% |
| Tessa | 10/10 | 6218 days | 1% |
| Marianne | 8/10 | 6219 days | 1% |
| MattEngland | 7/10 | 6223 days | 1% |
| Simon | 10/10 | 6230 days | 1% |
| Hazel | 9/10 | 6230 days | 1% |
| Amy | 10/10 | 6230 days | 1% |
| Hannah | 7/10 | 6232 days | 1% |
| Jasmine | 10/10 | 6234 days | 1% |
| Sarah | 10/10 | 6234 days | 1% |
| Sabrina | 8/10 | 6236 days | 1% |
| Annemyn | 4/10 | 6240 days | 1% |
| Nick & Jess | 10/10 | 6256 days | 1% |
| hanna_and_matt | 10/10 | 6267 days | 1% |
| Zachari | 7/10 | 6272 days | 1% |
| mehunt | 9/10 | 6281 days | 1% |
| Trine | 9/10 | 6286 days | 1% |
| Paula | 9/10 | 6294 days | 1% |
| Lisa | 10/10 | 6299 days | 1% |
| Marie | 9/10 | 6302 days | 1% |
| Ben | 10/10 | 6309 days | 1% |
| Kristina | 7/10 | 6343 days | 1% |
| Chris | 10/10 | 6343 days | 1% |
| Lara | 9/10 | 6345 days | 1% |
| Kay | 10/10 | 6347 days | 1% |
| Niamh | 10/10 | 6355 days | 1% |
| Annabelle | 10/10 | 6377 days | 1% |
| Galen | 3/10 | 6534 days | 1% |
| Ovin | 9/10 | 6544 days | 1% |
| Anna | 10/10 | 6545 days | 1% |
| Demo | 7/10 | 6552 days | 1% |
| Ted Sebastian | 8/10 | 6552 days | 1% |
| Jessica Jahn | 8/10 | 6554 days | 1% |
| Bernie | 10/10 | 6554 days | 1% |
| Nick | 7/10 | 6554 days | 1% |
| Alexandra Vogeli | 9/10 | 6555 days | 1% |
| Corina | 3/10 | 6559 days | 1% |
| Peter | 8/10 | 6559 days | 1% |
| Tina Daly | 9/10 | 6560 days | 1% |
| Peter Aston | 9/10 | 6560 days | 1% |
| Georgina Mulligan | 6/10 | 6561 days | 1% |
| Ginny | 10/10 | 6565 days | 1% |
| Bethany Webster | 8/10 | 6567 days | 1% |
| Ed | 9/10 | 6577 days | 1% |
| Elle | 9/10 | 6577 days | 1% |
| Issy | 9/10 | 6577 days | 1% |
| Hanna | 2/10 | 6581 days | 0% |
| Maree | 9/10 | 6581 days | 1% |
| Orlaith | 7/10 | 6581 days | 1% |
| Lisa | 9/10 | 6581 days | 1% |
| paulonline | 9/10 | 6583 days | 1% |
| Eric P | 5/10 | 6587 days | 1% |
| Melissa Steedman | 10/10 | 6607 days | 1% |
| Stephanie Jones | 9/10 | 6608 days | 1% |
| Andre Obineche | 10/10 | 6608 days | 1% |
| Laura Sutton | 9/10 | 6608 days | 1% |
| Hayley | 8/10 | 6608 days | 1% |
| Jeroen | 9/10 | 6610 days | 1% |
| Linda Mulryan | 9/10 | 6611 days | 1% |
| Maruja | 9/10 | 6611 days | 1% |
| Heike Julia | 8/10 | 6615 days | 1% |
| Gav | 3/10 | 6615 days | 1% |
| Seldam | 7/10 | 6616 days | 1% |
| Mel | 8/10 | 6620 days | 1% |
| Kay | 7/10 | 6639 days | 1% |
| Gerber Liselotte | 8/10 | 6642 days | 1% |
| Fiona | 8/10 | 6649 days | 1% |
| Abbey | 9/10 | 6652 days | 1% |
| Orla | 9/10 | 6658 days | 1% |
| Willemien | 7/10 | 6660 days | 1% |
| Vern | 7/10 | 6770 days | 1% |
| James | 8/10 | 6770 days | 1% |
| Bridgy | 10/10 | 6858 days | 1% |
| Caroline | 8/10 | 6874 days | 1% |
| Diane | 8/10 | 6875 days | 1% |
| Clive | 8/10 | 6884 days | 1% |
| Jane | 8/10 | 6884 days | 1% |
| Miles | 9/10 | 6884 days | 1% |
| Helen | 8/10 | 6886 days | 1% |
| Matt | 7/10 | 6886 days | 1% |
| Richard | 8/10 | 6886 days | 1% |
| Shin | 7/10 | 6891 days | 1% |
| Sophie | 8/10 | 6891 days | 1% |
| andrew julie | 9/10 | 6892 days | 1% |
| Nancy Bill | 9/10 | 6892 days | 1% |
| LauraMarini | 8/10 | 6893 days | 1% |
| Valerie | 9/10 | 6895 days | 1% |
| Mike Shirley | 8/10 | 6896 days | 1% |
| Fred Highsmith | 9/10 | 6898 days | 1% |
| Svenja | 8/10 | 6898 days | 1% |
| TrineLyst | 7/10 | 6905 days | 1% |
| Sarah | 7/10 | 6905 days | 1% |
| Ed | 8/10 | 6905 days | 1% |
| Elena Babitcheva | 9/10 | 6915 days | 1% |
| Maninder | 8/10 | 6923 days | 1% |
| Katherine | 10/10 | 6924 days | 1% |
| JonathanBayle | 10/10 | 6924 days | 1% |
| Rietveld | 8/10 | 6926 days | 1% |
| Suzy | 8/10 | 6938 days | 1% |
| LeaDeJong | 4/10 | 6942 days | 1% |
| Johanne | 3/10 | 6944 days | 1% |
| johan | 5/10 | 6951 days | 1% |
| ranker_410 | 10/10 | 6957 days | 1% |
| Kylie | 9/10 | 6959 days | 1% |
| straw64 | 4/10 | 8481 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 2 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| … | … |
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.