Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
81.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2499 days | 100% |
| Jessica Freeland | 6/10 | 3277 days | 77% |
| Gretha | 10/10 | 3280 days | 89% |
| Bjorn Nielsen | 8/10 | 3280 days | 87% |
| Tome | 8/10 | 3303 days | 86% |
| Pat Dye | 7/10 | 3563 days | 61% |
| Martina Cervenkova | 9/10 | 3601 days | 62% |
| Rachael and Nik | 8/10 | 3610 days | 60% |
| Ebony Reed | 10/10 | 3657 days | 58% |
| Elizabeth Nash | 8/10 | 3658 days | 56% |
| Emma Keegan | 8/10 | 3901 days | 37% |
| Blandine Giusti | 8/10 | 3921 days | 35% |
| Damaris Mayer | 7/10 | 3971 days | 29% |
| Lea Darotchetche | 9/10 | 4187 days | 13% |
| Jean Curry | 9/10 | 4275 days | 6% |
| Sanne Meijer | 8/10 | 4280 days | 6% |
| Laura | 8/10 | 4291 days | 5% |
| Charlotte Casey | 9/10 | 4293 days | 5% |
| Joanna Mulcahy | 7/10 | 4294 days | 4% |
| Libby | 9/10 | 4318 days | 2% |
| Magdalene Zech | 7/10 | 4346 days | 0% |
| Marco Newald | 7/10 | 4346 days | 0% |
| Brian | 8/10 | 4417 days | 39% |
| Silvia-Marie Bront | 10/10 | 4661 days | 40% |
| Bonnie and David Appleby | 9/10 | 4662 days | 40% |
| Selina Lott | 7/10 | 4666 days | 37% |
| Guillot | 8/10 | 4669 days | 39% |
| Kyle Guffei | 10/10 | 4685 days | 40% |
| Jill Fischer | 10/10 | 4690 days | 40% |
| Sascha Warnken | 10/10 | 4721 days | 40% |
| Farrell Burns | 10/10 | 4721 days | 40% |
| Eltel | 10/10 | 4996 days | 40% |
| Be Groen | 6/10 | 5019 days | 34% |
| Steven Hill | 7/10 | 5023 days | 37% |
| Gillian Rowe | 10/10 | 5037 days | 40% |
| Sig Schrattner | 10/10 | 5039 days | 40% |
| Ozgla | 10/10 | 5040 days | 40% |
| Simon Fry | 9/10 | 5041 days | 40% |
| Christian Apfel | 4/10 | 5044 days | 25% |
| Fleur & Nils | 6/10 | 5049 days | 34% |
| David Blundell | 10/10 | 5051 days | 40% |
| Dick van Doorn | 8/10 | 5055 days | 39% |
| Ross Cooke | 10/10 | 5125 days | 40% |
| Eri & Udo Seifert | 8/10 | 5127 days | 39% |
| Willem & Lilian | 4/10 | 5127 days | 25% |
| Andreas & Sonja | 9/10 | 5134 days | 40% |
| JadesWorld | 3/10 | 5148 days | 21% |
| Guult Ryan | 10/10 | 5379 days | 40% |
| Clemens | 8/10 | 5382 days | 39% |
| Peter & Angela Brown | 10/10 | 5383 days | 40% |
| Dave Patterson | 9/10 | 5384 days | 40% |
| Fam de Kruyf | 7/10 | 5390 days | 37% |
| Carolin | 5/10 | 5392 days | 30% |
| Justin Pearce | 8/10 | 5397 days | 39% |
| Ronald Lippett | 8/10 | 5398 days | 39% |
| Nadja | 9/10 | 5408 days | 40% |
| Ann Thompson | 9/10 | 5409 days | 40% |
| F Horrex | 4/10 | 5412 days | 25% |
| Caroline & Jochen | 9/10 | 5413 days | 40% |
| Tanner | 10/10 | 5416 days | 40% |
| J G Groeneveld | 3/10 | 5417 days | 21% |
| Andreas | 9/10 | 5420 days | 40% |
| Michelle Booty | 9/10 | 5420 days | 40% |
| Rosey834 | 10/10 | 5483 days | 40% |
| Papu | 8/10 | 5513 days | 39% |
| Don Keith | 8/10 | 5745 days | 39% |
| Silke Seemann | 8/10 | 5749 days | 39% |
| Tony Killingray | 6/10 | 5761 days | 34% |
| Klass | 9/10 | 5772 days | 40% |
| Daryl Taylor | 8/10 | 5779 days | 39% |
| Peter Ritu | 10/10 | 5792 days | 40% |
| Ann Grandchamp | 10/10 | 5800 days | 40% |
| warrenp | 9/10 | 5833 days | 40% |
| pthreadgood | 8/10 | 5846 days | 39% |
| dirkdev | 9/10 | 5852 days | 40% |
| Antje & Sascha Häusler | 9/10 | 5852 days | 40% |
| Susann Koschmeider | 10/10 | 5852 days | 40% |
| Christine Suess | 7/10 | 5860 days | 37% |
| MV Vroenhoven | 7/10 | 5863 days | 37% |
| Fer Bonsel | 8/10 | 5871 days | 39% |
| KYinNZ | 3/10 | 6001 days | 21% |
| Ingrid Thijssen | 10/10 | 6062 days | 40% |
| LowerD | 8/10 | 6086 days | 39% |
| Robert Wolf | 6/10 | 6088 days | 34% |
| Laura | 8/10 | 6089 days | 39% |
| SBlake | 5/10 | 6097 days | 30% |
| JuergenW | 9/10 | 6099 days | 40% |
| BernardK | 9/10 | 6109 days | 40% |
| david | 9/10 | 6110 days | 40% |
| Anna | 9/10 | 6116 days | 40% |
| Hayley | 10/10 | 6116 days | 40% |
| Abigail | 9/10 | 6116 days | 40% |
| Johannes Kerner | 2/10 | 6123 days | 17% |
| IM | 8/10 | 6124 days | 39% |
| AndyK | 7/10 | 6125 days | 37% |
| SarahK | 7/10 | 6125 days | 37% |
| FrancesG | 5/10 | 6125 days | 30% |
| MartinG | 6/10 | 6125 days | 34% |
| TatiamT | 6/10 | 6125 days | 34% |
| Tom | 8/10 | 6126 days | 39% |
| PellucoFrance | 6/10 | 6126 days | 34% |
| John | 8/10 | 6129 days | 39% |
| KonterR | 5/10 | 6133 days | 30% |
| GH_Herrebrugh | 8/10 | 6133 days | 39% |
| AbigailB | 5/10 | 6137 days | 30% |
| Yunker | 9/10 | 6140 days | 40% |
| Tessa | 10/10 | 6143 days | 40% |
| Marianne | 8/10 | 6143 days | 39% |
| MattEngland | 7/10 | 6147 days | 37% |
| Simon | 10/10 | 6154 days | 40% |
| Hazel | 9/10 | 6154 days | 40% |
| Amy | 10/10 | 6154 days | 40% |
| Hannah | 7/10 | 6156 days | 37% |
| Jasmine | 10/10 | 6158 days | 40% |
| Sarah | 10/10 | 6158 days | 40% |
| Sabrina | 8/10 | 6160 days | 39% |
| Annemyn | 4/10 | 6164 days | 25% |
| Nick & Jess | 10/10 | 6180 days | 40% |
| hanna_and_matt | 10/10 | 6191 days | 40% |
| Zachari | 7/10 | 6196 days | 37% |
| mehunt | 9/10 | 6205 days | 40% |
| Trine | 9/10 | 6210 days | 40% |
| Paula | 9/10 | 6218 days | 40% |
| Lisa | 10/10 | 6223 days | 40% |
| Marie | 9/10 | 6227 days | 40% |
| Ben | 10/10 | 6233 days | 40% |
| Kristina | 7/10 | 6267 days | 37% |
| Chris | 10/10 | 6267 days | 40% |
| Lara | 9/10 | 6270 days | 40% |
| Kay | 10/10 | 6271 days | 40% |
| Niamh | 10/10 | 6279 days | 40% |
| Annabelle | 10/10 | 6301 days | 40% |
| Galen | 3/10 | 6458 days | 21% |
| Ovin | 9/10 | 6468 days | 40% |
| Anna | 10/10 | 6469 days | 40% |
| Demo | 7/10 | 6476 days | 37% |
| Ted Sebastian | 8/10 | 6476 days | 39% |
| Jessica Jahn | 8/10 | 6478 days | 39% |
| Bernie | 10/10 | 6478 days | 40% |
| Nick | 7/10 | 6478 days | 37% |
| Alexandra Vogeli | 9/10 | 6479 days | 40% |
| Corina | 3/10 | 6483 days | 21% |
| Peter | 8/10 | 6483 days | 39% |
| Tina Daly | 9/10 | 6484 days | 40% |
| Peter Aston | 9/10 | 6484 days | 40% |
| Georgina Mulligan | 6/10 | 6485 days | 34% |
| Ginny | 10/10 | 6489 days | 40% |
| Bethany Webster | 8/10 | 6491 days | 39% |
| Ed | 9/10 | 6501 days | 40% |
| Elle | 9/10 | 6501 days | 40% |
| Issy | 9/10 | 6501 days | 40% |
| Hanna | 2/10 | 6505 days | 17% |
| Maree | 9/10 | 6505 days | 40% |
| Orlaith | 7/10 | 6505 days | 37% |
| Lisa | 9/10 | 6505 days | 40% |
| paulonline | 9/10 | 6507 days | 40% |
| Eric P | 5/10 | 6511 days | 30% |
| Melissa Steedman | 10/10 | 6531 days | 40% |
| Stephanie Jones | 9/10 | 6532 days | 40% |
| Andre Obineche | 10/10 | 6532 days | 40% |
| Laura Sutton | 9/10 | 6532 days | 40% |
| Hayley | 8/10 | 6532 days | 39% |
| Jeroen | 9/10 | 6534 days | 40% |
| Linda Mulryan | 9/10 | 6535 days | 40% |
| Maruja | 9/10 | 6535 days | 40% |
| Heike Julia | 8/10 | 6539 days | 39% |
| Gav | 3/10 | 6539 days | 21% |
| Seldam | 7/10 | 6540 days | 37% |
| Mel | 8/10 | 6544 days | 39% |
| Kay | 7/10 | 6563 days | 37% |
| Gerber Liselotte | 8/10 | 6566 days | 39% |
| Fiona | 8/10 | 6573 days | 39% |
| Abbey | 9/10 | 6576 days | 40% |
| Orla | 9/10 | 6582 days | 40% |
| Willemien | 7/10 | 6584 days | 37% |
| Vern | 7/10 | 6694 days | 37% |
| James | 8/10 | 6694 days | 39% |
| Bridgy | 10/10 | 6782 days | 40% |
| Caroline | 8/10 | 6798 days | 39% |
| Diane | 8/10 | 6799 days | 39% |
| Clive | 8/10 | 6808 days | 39% |
| Jane | 8/10 | 6808 days | 39% |
| Miles | 9/10 | 6808 days | 40% |
| Helen | 8/10 | 6810 days | 39% |
| Matt | 7/10 | 6810 days | 37% |
| Richard | 8/10 | 6810 days | 39% |
| Shin | 7/10 | 6815 days | 37% |
| Sophie | 8/10 | 6815 days | 39% |
| andrew julie | 9/10 | 6816 days | 40% |
| Nancy Bill | 9/10 | 6816 days | 40% |
| LauraMarini | 8/10 | 6817 days | 39% |
| Valerie | 9/10 | 6819 days | 40% |
| Mike Shirley | 8/10 | 6820 days | 39% |
| Fred Highsmith | 9/10 | 6822 days | 40% |
| Svenja | 8/10 | 6822 days | 39% |
| TrineLyst | 7/10 | 6829 days | 37% |
| Sarah | 7/10 | 6829 days | 37% |
| Ed | 8/10 | 6829 days | 39% |
| Elena Babitcheva | 9/10 | 6839 days | 40% |
| Maninder | 8/10 | 6847 days | 39% |
| Katherine | 10/10 | 6848 days | 40% |
| JonathanBayle | 10/10 | 6848 days | 40% |
| Rietveld | 8/10 | 6850 days | 39% |
| Suzy | 8/10 | 6862 days | 39% |
| LeaDeJong | 4/10 | 6866 days | 25% |
| Johanne | 3/10 | 6868 days | 21% |
| johan | 5/10 | 6875 days | 30% |
| ranker_410 | 10/10 | 6881 days | 40% |
| Kylie | 9/10 | 6883 days | 40% |
| straw64 | 4/10 | 8405 days | 25% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
3.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.