Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Te Pā Tū Maori Cultural Experience

Valid Reviews

211 Valid Reviews

The Te Pā Tū Maori Cultural Experience experience has a total of 213 reviews. There are 211 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 211 valid reviews:

Rating Count Percentage
10/10 45
21%
9/10 54
26%
8/10 53
25%
7/10 27
13%
6/10 9
4%
5/10 7
3%
4/10 7
3%
3/10 7
3%
2/10 2
1%
1/10 0
0%

80.14% Average

The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.14% and is based on 211 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

189 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 211 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 189 face-to-face reviews:

Rating Count Percentage
10/10 34
18%
9/10 51
27%
8/10 50
26%
7/10 27
14%
6/10 9
5%
5/10 7
4%
4/10 5
3%
3/10 5
3%
2/10 1
1%
1/10 0
0%

80.11% Average

The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Ireneusz Pachulski 10/10 69 days 100%
Gaudenz Schnell 4/10 2594 days 2%
Jessica Freeland 6/10 3373 days 2%
Gretha 10/10 3376 days 2%
Bjorn Nielsen 8/10 3376 days 2%
Tome 8/10 3399 days 2%
Pat Dye 7/10 3659 days 1%
Martina Cervenkova 9/10 3697 days 1%
Rachael and Nik 8/10 3706 days 1%
Ebony Reed 10/10 3752 days 1%
Elizabeth Nash 8/10 3754 days 1%
Emma Keegan 8/10 3996 days 1%
Blandine Giusti 8/10 4017 days 1%
Damaris Mayer 7/10 4067 days 1%
Lea Darotchetche 9/10 4283 days 0%
Jean Curry 9/10 4371 days 0%
Sanne Meijer 8/10 4376 days 0%
Laura 8/10 4387 days 1%
Charlotte Casey 9/10 4389 days 1%
Joanna Mulcahy 7/10 4390 days 1%
Libby 9/10 4414 days 1%
Magdalene Zech 7/10 4442 days 1%
Marco Newald 7/10 4442 days 1%
Brian 8/10 4513 days 1%
Silvia-Marie Bront 10/10 4757 days 1%
Bonnie and David Appleby 9/10 4758 days 1%
Selina Lott 7/10 4762 days 1%
Guillot 8/10 4765 days 1%
Kyle Guffei 10/10 4781 days 1%
Jill Fischer 10/10 4786 days 1%
Sascha Warnken 10/10 4817 days 1%
Farrell Burns 10/10 4817 days 1%
Eltel 10/10 5092 days 1%
Be Groen 6/10 5115 days 1%
Steven Hill 7/10 5119 days 1%
Gillian Rowe 10/10 5133 days 1%
Sig Schrattner 10/10 5135 days 1%
Ozgla 10/10 5136 days 1%
Simon Fry 9/10 5137 days 1%
Christian Apfel 4/10 5140 days 1%
Fleur & Nils 6/10 5145 days 1%
David Blundell 10/10 5147 days 1%
Dick van Doorn 8/10 5151 days 1%
Ross Cooke 10/10 5221 days 1%
Eri & Udo Seifert 8/10 5223 days 1%
Willem & Lilian 4/10 5223 days 1%
Andreas & Sonja 9/10 5230 days 1%
JadesWorld 3/10 5244 days 1%
Guult Ryan 10/10 5475 days 1%
Clemens 8/10 5478 days 1%
Peter & Angela Brown 10/10 5479 days 1%
Dave Patterson 9/10 5480 days 1%
Fam de Kruyf 7/10 5486 days 1%
Carolin 5/10 5488 days 1%
Justin Pearce 8/10 5493 days 1%
Ronald Lippett 8/10 5494 days 1%
Nadja 9/10 5504 days 1%
Ann Thompson 9/10 5505 days 1%
F Horrex 4/10 5508 days 1%
Caroline & Jochen 9/10 5509 days 1%
Tanner 10/10 5512 days 1%
J G Groeneveld 3/10 5513 days 1%
Andreas 9/10 5516 days 1%
Michelle Booty 9/10 5516 days 1%
Rosey834 10/10 5579 days 1%
Papu 8/10 5609 days 1%
Don Keith 8/10 5841 days 1%
Silke Seemann 8/10 5845 days 1%
Tony Killingray 6/10 5857 days 1%
Klass 9/10 5868 days 1%
Daryl Taylor 8/10 5875 days 1%
Peter Ritu 10/10 5888 days 1%
Ann Grandchamp 10/10 5896 days 1%
warrenp 9/10 5929 days 1%
pthreadgood 8/10 5942 days 1%
dirkdev 9/10 5948 days 1%
Antje & Sascha Häusler 9/10 5948 days 1%
Susann Koschmeider 10/10 5948 days 1%
Christine Suess 7/10 5956 days 1%
MV Vroenhoven 7/10 5959 days 1%
Fer Bonsel 8/10 5967 days 1%
KYinNZ 3/10 6097 days 1%
Ingrid Thijssen 10/10 6158 days 1%
LowerD 8/10 6182 days 1%
Robert Wolf 6/10 6184 days 1%
Laura 8/10 6185 days 1%
SBlake 5/10 6193 days 1%
JuergenW 9/10 6195 days 1%
BernardK 9/10 6205 days 1%
david 9/10 6205 days 1%
Anna 9/10 6212 days 1%
Hayley 10/10 6212 days 1%
Abigail 9/10 6212 days 1%
Johannes Kerner 2/10 6219 days 0%
IM 8/10 6219 days 1%
AndyK 7/10 6221 days 1%
SarahK 7/10 6221 days 1%
FrancesG 5/10 6221 days 1%
MartinG 6/10 6221 days 1%
TatiamT 6/10 6221 days 1%
Tom 8/10 6221 days 1%
PellucoFrance 6/10 6222 days 1%
John 8/10 6224 days 1%
KonterR 5/10 6229 days 1%
GH_Herrebrugh 8/10 6229 days 1%
AbigailB 5/10 6233 days 1%
Yunker 9/10 6236 days 1%
Tessa 10/10 6238 days 1%
Marianne 8/10 6238 days 1%
MattEngland 7/10 6243 days 1%
Simon 10/10 6250 days 1%
Hazel 9/10 6250 days 1%
Amy 10/10 6250 days 1%
Hannah 7/10 6252 days 1%
Jasmine 10/10 6254 days 1%
Sarah 10/10 6254 days 1%
Sabrina 8/10 6256 days 1%
Annemyn 4/10 6260 days 1%
Nick & Jess 10/10 6275 days 1%
hanna_and_matt 10/10 6287 days 1%
Zachari 7/10 6292 days 1%
mehunt 9/10 6301 days 1%
Trine 9/10 6306 days 1%
Paula 9/10 6313 days 1%
Lisa 10/10 6319 days 1%
Marie 9/10 6322 days 1%
Ben 10/10 6328 days 1%
Kristina 7/10 6362 days 1%
Chris 10/10 6363 days 1%
Lara 9/10 6365 days 1%
Kay 10/10 6367 days 1%
Niamh 10/10 6374 days 1%
Annabelle 10/10 6397 days 1%
Galen 3/10 6554 days 1%
Ovin 9/10 6564 days 1%
Anna 10/10 6565 days 1%
Demo 7/10 6572 days 1%
Ted Sebastian 8/10 6572 days 1%
Jessica Jahn 8/10 6574 days 1%
Bernie 10/10 6574 days 1%
Nick 7/10 6574 days 1%
Alexandra Vogeli 9/10 6575 days 1%
Corina 3/10 6579 days 1%
Peter 8/10 6579 days 1%
Tina Daly 9/10 6580 days 1%
Peter Aston 9/10 6580 days 1%
Georgina Mulligan 6/10 6581 days 1%
Ginny 10/10 6585 days 1%
Bethany Webster 8/10 6587 days 1%
Ed 9/10 6597 days 1%
Elle 9/10 6597 days 1%
Issy 9/10 6597 days 1%
Hanna 2/10 6601 days 0%
Maree 9/10 6601 days 1%
Orlaith 7/10 6601 days 1%
Lisa 9/10 6601 days 1%
paulonline 9/10 6603 days 1%
Eric P 5/10 6607 days 1%
Melissa Steedman 10/10 6627 days 1%
Stephanie Jones 9/10 6628 days 1%
Andre Obineche 10/10 6628 days 1%
Laura Sutton 9/10 6628 days 1%
Hayley 8/10 6628 days 1%
Jeroen 9/10 6630 days 1%
Linda Mulryan 9/10 6631 days 1%
Maruja 9/10 6631 days 1%
Heike Julia 8/10 6635 days 1%
Gav 3/10 6635 days 1%
Seldam 7/10 6636 days 1%
Mel 8/10 6640 days 1%
Kay 7/10 6659 days 1%
Gerber Liselotte 8/10 6662 days 1%
Fiona 8/10 6669 days 1%
Abbey 9/10 6672 days 1%
Orla 9/10 6678 days 1%
Willemien 7/10 6680 days 1%
Vern 7/10 6790 days 1%
James 8/10 6790 days 1%
Bridgy 10/10 6878 days 1%
Caroline 8/10 6894 days 1%
Diane 8/10 6895 days 1%
Clive 8/10 6904 days 1%
Jane 8/10 6904 days 1%
Miles 9/10 6904 days 1%
Helen 8/10 6906 days 1%
Matt 7/10 6906 days 1%
Richard 8/10 6906 days 1%
Shin 7/10 6911 days 1%
Sophie 8/10 6911 days 1%
andrew julie 9/10 6912 days 1%
Nancy Bill 9/10 6912 days 1%
LauraMarini 8/10 6913 days 1%
Valerie 9/10 6915 days 1%
Mike Shirley 8/10 6916 days 1%
Fred Highsmith 9/10 6918 days 1%
Svenja 8/10 6918 days 1%
TrineLyst 7/10 6925 days 1%
Sarah 7/10 6925 days 1%
Ed 8/10 6925 days 1%
Elena Babitcheva 9/10 6935 days 1%
Maninder 8/10 6943 days 1%
Katherine 10/10 6944 days 1%
JonathanBayle 10/10 6944 days 1%
Rietveld 8/10 6946 days 1%
Suzy 8/10 6958 days 1%
LeaDeJong 4/10 6962 days 1%
Johanne 3/10 6964 days 1%
johan 5/10 6971 days 1%
ranker_410 10/10 6977 days 1%
Kylie 9/10 6979 days 1%
straw64 4/10 8501 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.44% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Pā Tū Maori Cultural Experience experience has been adjusted for 22 days. Adjustments are according to the following table.

Days Adjustment
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%
25 -0.50%

Balancing Adjustment

1.39% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.