Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2508 days | 100% |
| Jessica Freeland | 6/10 | 3286 days | 77% |
| Gretha | 10/10 | 3289 days | 89% |
| Bjorn Nielsen | 8/10 | 3289 days | 87% |
| Tome | 8/10 | 3312 days | 85% |
| Pat Dye | 7/10 | 3572 days | 61% |
| Martina Cervenkova | 9/10 | 3610 days | 62% |
| Rachael and Nik | 8/10 | 3619 days | 60% |
| Ebony Reed | 10/10 | 3666 days | 58% |
| Elizabeth Nash | 8/10 | 3667 days | 56% |
| Emma Keegan | 8/10 | 3910 days | 36% |
| Blandine Giusti | 8/10 | 3930 days | 35% |
| Damaris Mayer | 7/10 | 3980 days | 29% |
| Lea Darotchetche | 9/10 | 4196 days | 13% |
| Jean Curry | 9/10 | 4284 days | 6% |
| Sanne Meijer | 8/10 | 4289 days | 5% |
| Laura | 8/10 | 4300 days | 5% |
| Charlotte Casey | 9/10 | 4302 days | 4% |
| Joanna Mulcahy | 7/10 | 4303 days | 4% |
| Libby | 9/10 | 4327 days | 2% |
| Magdalene Zech | 7/10 | 4355 days | 0% |
| Marco Newald | 7/10 | 4355 days | 0% |
| Brian | 8/10 | 4426 days | 40% |
| Silvia-Marie Bront | 10/10 | 4670 days | 41% |
| Bonnie and David Appleby | 9/10 | 4671 days | 40% |
| Selina Lott | 7/10 | 4675 days | 38% |
| Guillot | 8/10 | 4678 days | 40% |
| Kyle Guffei | 10/10 | 4694 days | 41% |
| Jill Fischer | 10/10 | 4699 days | 41% |
| Sascha Warnken | 10/10 | 4730 days | 41% |
| Farrell Burns | 10/10 | 4730 days | 41% |
| Eltel | 10/10 | 5005 days | 41% |
| Be Groen | 6/10 | 5028 days | 35% |
| Steven Hill | 7/10 | 5032 days | 38% |
| Gillian Rowe | 10/10 | 5046 days | 41% |
| Sig Schrattner | 10/10 | 5048 days | 41% |
| Ozgla | 10/10 | 5049 days | 41% |
| Simon Fry | 9/10 | 5050 days | 40% |
| Christian Apfel | 4/10 | 5053 days | 26% |
| Fleur & Nils | 6/10 | 5058 days | 35% |
| David Blundell | 10/10 | 5060 days | 41% |
| Dick van Doorn | 8/10 | 5064 days | 40% |
| Ross Cooke | 10/10 | 5134 days | 41% |
| Eri & Udo Seifert | 8/10 | 5136 days | 40% |
| Willem & Lilian | 4/10 | 5136 days | 26% |
| Andreas & Sonja | 9/10 | 5143 days | 40% |
| JadesWorld | 3/10 | 5157 days | 21% |
| Guult Ryan | 10/10 | 5388 days | 41% |
| Clemens | 8/10 | 5391 days | 40% |
| Peter & Angela Brown | 10/10 | 5392 days | 41% |
| Dave Patterson | 9/10 | 5393 days | 40% |
| Fam de Kruyf | 7/10 | 5399 days | 38% |
| Carolin | 5/10 | 5401 days | 31% |
| Justin Pearce | 8/10 | 5406 days | 40% |
| Ronald Lippett | 8/10 | 5407 days | 40% |
| Nadja | 9/10 | 5417 days | 40% |
| Ann Thompson | 9/10 | 5418 days | 40% |
| F Horrex | 4/10 | 5421 days | 26% |
| Caroline & Jochen | 9/10 | 5422 days | 40% |
| Tanner | 10/10 | 5425 days | 41% |
| J G Groeneveld | 3/10 | 5426 days | 21% |
| Andreas | 9/10 | 5429 days | 40% |
| Michelle Booty | 9/10 | 5429 days | 40% |
| Rosey834 | 10/10 | 5492 days | 41% |
| Papu | 8/10 | 5522 days | 40% |
| Don Keith | 8/10 | 5754 days | 40% |
| Silke Seemann | 8/10 | 5758 days | 40% |
| Tony Killingray | 6/10 | 5770 days | 35% |
| Klass | 9/10 | 5781 days | 40% |
| Daryl Taylor | 8/10 | 5788 days | 40% |
| Peter Ritu | 10/10 | 5801 days | 41% |
| Ann Grandchamp | 10/10 | 5809 days | 41% |
| warrenp | 9/10 | 5842 days | 40% |
| pthreadgood | 8/10 | 5855 days | 40% |
| dirkdev | 9/10 | 5861 days | 40% |
| Antje & Sascha Häusler | 9/10 | 5861 days | 40% |
| Susann Koschmeider | 10/10 | 5861 days | 41% |
| Christine Suess | 7/10 | 5869 days | 38% |
| MV Vroenhoven | 7/10 | 5872 days | 38% |
| Fer Bonsel | 8/10 | 5880 days | 40% |
| KYinNZ | 3/10 | 6010 days | 21% |
| Ingrid Thijssen | 10/10 | 6071 days | 41% |
| LowerD | 8/10 | 6095 days | 40% |
| Robert Wolf | 6/10 | 6097 days | 35% |
| Laura | 8/10 | 6098 days | 40% |
| SBlake | 5/10 | 6106 days | 31% |
| JuergenW | 9/10 | 6108 days | 40% |
| BernardK | 9/10 | 6118 days | 40% |
| david | 9/10 | 6119 days | 40% |
| Anna | 9/10 | 6126 days | 40% |
| Hayley | 10/10 | 6126 days | 41% |
| Abigail | 9/10 | 6126 days | 40% |
| Johannes Kerner | 2/10 | 6132 days | 17% |
| IM | 8/10 | 6133 days | 40% |
| AndyK | 7/10 | 6134 days | 38% |
| SarahK | 7/10 | 6134 days | 38% |
| FrancesG | 5/10 | 6134 days | 31% |
| MartinG | 6/10 | 6134 days | 35% |
| TatiamT | 6/10 | 6134 days | 35% |
| Tom | 8/10 | 6135 days | 40% |
| PellucoFrance | 6/10 | 6135 days | 35% |
| John | 8/10 | 6138 days | 40% |
| KonterR | 5/10 | 6142 days | 31% |
| GH_Herrebrugh | 8/10 | 6142 days | 40% |
| AbigailB | 5/10 | 6146 days | 31% |
| Yunker | 9/10 | 6150 days | 40% |
| Tessa | 10/10 | 6152 days | 41% |
| Marianne | 8/10 | 6152 days | 40% |
| MattEngland | 7/10 | 6156 days | 38% |
| Simon | 10/10 | 6164 days | 41% |
| Hazel | 9/10 | 6164 days | 40% |
| Amy | 10/10 | 6164 days | 41% |
| Hannah | 7/10 | 6165 days | 38% |
| Jasmine | 10/10 | 6168 days | 41% |
| Sarah | 10/10 | 6168 days | 41% |
| Sabrina | 8/10 | 6170 days | 40% |
| Annemyn | 4/10 | 6174 days | 26% |
| Nick & Jess | 10/10 | 6189 days | 41% |
| hanna_and_matt | 10/10 | 6200 days | 41% |
| Zachari | 7/10 | 6206 days | 38% |
| mehunt | 9/10 | 6214 days | 40% |
| Trine | 9/10 | 6220 days | 40% |
| Paula | 9/10 | 6227 days | 40% |
| Lisa | 10/10 | 6233 days | 41% |
| Marie | 9/10 | 6236 days | 40% |
| Ben | 10/10 | 6242 days | 41% |
| Kristina | 7/10 | 6276 days | 38% |
| Chris | 10/10 | 6277 days | 41% |
| Lara | 9/10 | 6279 days | 40% |
| Kay | 10/10 | 6281 days | 41% |
| Niamh | 10/10 | 6288 days | 41% |
| Annabelle | 10/10 | 6311 days | 41% |
| Galen | 3/10 | 6467 days | 21% |
| Ovin | 9/10 | 6477 days | 40% |
| Anna | 10/10 | 6478 days | 41% |
| Demo | 7/10 | 6485 days | 38% |
| Ted Sebastian | 8/10 | 6485 days | 40% |
| Jessica Jahn | 8/10 | 6487 days | 40% |
| Bernie | 10/10 | 6487 days | 41% |
| Nick | 7/10 | 6487 days | 38% |
| Alexandra Vogeli | 9/10 | 6488 days | 40% |
| Corina | 3/10 | 6492 days | 21% |
| Peter | 8/10 | 6492 days | 40% |
| Tina Daly | 9/10 | 6493 days | 40% |
| Peter Aston | 9/10 | 6493 days | 40% |
| Georgina Mulligan | 6/10 | 6494 days | 35% |
| Ginny | 10/10 | 6498 days | 41% |
| Bethany Webster | 8/10 | 6500 days | 40% |
| Ed | 9/10 | 6510 days | 40% |
| Elle | 9/10 | 6510 days | 40% |
| Issy | 9/10 | 6510 days | 40% |
| Hanna | 2/10 | 6514 days | 17% |
| Maree | 9/10 | 6514 days | 40% |
| Orlaith | 7/10 | 6514 days | 38% |
| Lisa | 9/10 | 6514 days | 40% |
| paulonline | 9/10 | 6516 days | 40% |
| Eric P | 5/10 | 6520 days | 31% |
| Melissa Steedman | 10/10 | 6540 days | 41% |
| Stephanie Jones | 9/10 | 6541 days | 40% |
| Andre Obineche | 10/10 | 6541 days | 41% |
| Laura Sutton | 9/10 | 6541 days | 40% |
| Hayley | 8/10 | 6541 days | 40% |
| Jeroen | 9/10 | 6543 days | 40% |
| Linda Mulryan | 9/10 | 6544 days | 40% |
| Maruja | 9/10 | 6544 days | 40% |
| Heike Julia | 8/10 | 6548 days | 40% |
| Gav | 3/10 | 6548 days | 21% |
| Seldam | 7/10 | 6549 days | 38% |
| Mel | 8/10 | 6553 days | 40% |
| Kay | 7/10 | 6572 days | 38% |
| Gerber Liselotte | 8/10 | 6575 days | 40% |
| Fiona | 8/10 | 6582 days | 40% |
| Abbey | 9/10 | 6585 days | 40% |
| Orla | 9/10 | 6591 days | 40% |
| Willemien | 7/10 | 6593 days | 38% |
| Vern | 7/10 | 6703 days | 38% |
| James | 8/10 | 6703 days | 40% |
| Bridgy | 10/10 | 6791 days | 41% |
| Caroline | 8/10 | 6807 days | 40% |
| Diane | 8/10 | 6808 days | 40% |
| Clive | 8/10 | 6817 days | 40% |
| Jane | 8/10 | 6817 days | 40% |
| Miles | 9/10 | 6817 days | 40% |
| Helen | 8/10 | 6819 days | 40% |
| Matt | 7/10 | 6819 days | 38% |
| Richard | 8/10 | 6819 days | 40% |
| Shin | 7/10 | 6824 days | 38% |
| Sophie | 8/10 | 6824 days | 40% |
| andrew julie | 9/10 | 6825 days | 40% |
| Nancy Bill | 9/10 | 6825 days | 40% |
| LauraMarini | 8/10 | 6826 days | 40% |
| Valerie | 9/10 | 6828 days | 40% |
| Mike Shirley | 8/10 | 6829 days | 40% |
| Fred Highsmith | 9/10 | 6831 days | 40% |
| Svenja | 8/10 | 6831 days | 40% |
| TrineLyst | 7/10 | 6838 days | 38% |
| Sarah | 7/10 | 6838 days | 38% |
| Ed | 8/10 | 6838 days | 40% |
| Elena Babitcheva | 9/10 | 6848 days | 40% |
| Maninder | 8/10 | 6856 days | 40% |
| Katherine | 10/10 | 6857 days | 41% |
| JonathanBayle | 10/10 | 6857 days | 41% |
| Rietveld | 8/10 | 6859 days | 40% |
| Suzy | 8/10 | 6871 days | 40% |
| LeaDeJong | 4/10 | 6875 days | 26% |
| Johanne | 3/10 | 6877 days | 21% |
| johan | 5/10 | 6884 days | 31% |
| ranker_410 | 10/10 | 6890 days | 41% |
| Kylie | 9/10 | 6892 days | 40% |
| straw64 | 4/10 | 8414 days | 26% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.