Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2534 days | 100% |
| Jessica Freeland | 6/10 | 3313 days | 76% |
| Gretha | 10/10 | 3316 days | 88% |
| Bjorn Nielsen | 8/10 | 3316 days | 86% |
| Tome | 8/10 | 3339 days | 84% |
| Pat Dye | 7/10 | 3599 days | 59% |
| Martina Cervenkova | 9/10 | 3637 days | 60% |
| Rachael and Nik | 8/10 | 3646 days | 59% |
| Ebony Reed | 10/10 | 3692 days | 56% |
| Elizabeth Nash | 8/10 | 3694 days | 55% |
| Emma Keegan | 8/10 | 3936 days | 35% |
| Blandine Giusti | 8/10 | 3957 days | 33% |
| Damaris Mayer | 7/10 | 4007 days | 27% |
| Lea Darotchetche | 9/10 | 4223 days | 11% |
| Jean Curry | 9/10 | 4311 days | 4% |
| Sanne Meijer | 8/10 | 4316 days | 3% |
| Laura | 8/10 | 4327 days | 2% |
| Charlotte Casey | 9/10 | 4329 days | 2% |
| Joanna Mulcahy | 7/10 | 4330 days | 2% |
| Libby | 9/10 | 4354 days | 0% |
| Magdalene Zech | 7/10 | 4382 days | 38% |
| Marco Newald | 7/10 | 4382 days | 38% |
| Brian | 8/10 | 4453 days | 40% |
| Silvia-Marie Bront | 10/10 | 4697 days | 41% |
| Bonnie and David Appleby | 9/10 | 4698 days | 41% |
| Selina Lott | 7/10 | 4702 days | 38% |
| Guillot | 8/10 | 4705 days | 40% |
| Kyle Guffei | 10/10 | 4721 days | 41% |
| Jill Fischer | 10/10 | 4726 days | 41% |
| Sascha Warnken | 10/10 | 4757 days | 41% |
| Farrell Burns | 10/10 | 4757 days | 41% |
| Eltel | 10/10 | 5032 days | 41% |
| Be Groen | 6/10 | 5055 days | 35% |
| Steven Hill | 7/10 | 5059 days | 38% |
| Gillian Rowe | 10/10 | 5073 days | 41% |
| Sig Schrattner | 10/10 | 5075 days | 41% |
| Ozgla | 10/10 | 5076 days | 41% |
| Simon Fry | 9/10 | 5077 days | 41% |
| Christian Apfel | 4/10 | 5080 days | 26% |
| Fleur & Nils | 6/10 | 5085 days | 35% |
| David Blundell | 10/10 | 5087 days | 41% |
| Dick van Doorn | 8/10 | 5091 days | 40% |
| Ross Cooke | 10/10 | 5161 days | 41% |
| Eri & Udo Seifert | 8/10 | 5163 days | 40% |
| Willem & Lilian | 4/10 | 5163 days | 26% |
| Andreas & Sonja | 9/10 | 5170 days | 41% |
| JadesWorld | 3/10 | 5184 days | 21% |
| Guult Ryan | 10/10 | 5415 days | 41% |
| Clemens | 8/10 | 5418 days | 40% |
| Peter & Angela Brown | 10/10 | 5419 days | 41% |
| Dave Patterson | 9/10 | 5420 days | 41% |
| Fam de Kruyf | 7/10 | 5426 days | 38% |
| Carolin | 5/10 | 5428 days | 31% |
| Justin Pearce | 8/10 | 5433 days | 40% |
| Ronald Lippett | 8/10 | 5434 days | 40% |
| Nadja | 9/10 | 5444 days | 41% |
| Ann Thompson | 9/10 | 5445 days | 41% |
| F Horrex | 4/10 | 5448 days | 26% |
| Caroline & Jochen | 9/10 | 5449 days | 41% |
| Tanner | 10/10 | 5452 days | 41% |
| J G Groeneveld | 3/10 | 5453 days | 21% |
| Andreas | 9/10 | 5456 days | 41% |
| Michelle Booty | 9/10 | 5456 days | 41% |
| Rosey834 | 10/10 | 5519 days | 41% |
| Papu | 8/10 | 5549 days | 40% |
| Don Keith | 8/10 | 5781 days | 40% |
| Silke Seemann | 8/10 | 5785 days | 40% |
| Tony Killingray | 6/10 | 5797 days | 35% |
| Klass | 9/10 | 5808 days | 41% |
| Daryl Taylor | 8/10 | 5815 days | 40% |
| Peter Ritu | 10/10 | 5828 days | 41% |
| Ann Grandchamp | 10/10 | 5836 days | 41% |
| warrenp | 9/10 | 5869 days | 41% |
| pthreadgood | 8/10 | 5882 days | 40% |
| dirkdev | 9/10 | 5888 days | 41% |
| Antje & Sascha Häusler | 9/10 | 5888 days | 41% |
| Susann Koschmeider | 10/10 | 5888 days | 41% |
| Christine Suess | 7/10 | 5896 days | 38% |
| MV Vroenhoven | 7/10 | 5899 days | 38% |
| Fer Bonsel | 8/10 | 5907 days | 40% |
| KYinNZ | 3/10 | 6037 days | 21% |
| Ingrid Thijssen | 10/10 | 6098 days | 41% |
| LowerD | 8/10 | 6122 days | 40% |
| Robert Wolf | 6/10 | 6124 days | 35% |
| Laura | 8/10 | 6125 days | 40% |
| SBlake | 5/10 | 6133 days | 31% |
| JuergenW | 9/10 | 6135 days | 41% |
| BernardK | 9/10 | 6145 days | 41% |
| david | 9/10 | 6145 days | 41% |
| Anna | 9/10 | 6152 days | 41% |
| Hayley | 10/10 | 6152 days | 41% |
| Abigail | 9/10 | 6152 days | 41% |
| Johannes Kerner | 2/10 | 6159 days | 18% |
| IM | 8/10 | 6159 days | 40% |
| AndyK | 7/10 | 6161 days | 38% |
| SarahK | 7/10 | 6161 days | 38% |
| FrancesG | 5/10 | 6161 days | 31% |
| MartinG | 6/10 | 6161 days | 35% |
| TatiamT | 6/10 | 6161 days | 35% |
| Tom | 8/10 | 6161 days | 40% |
| PellucoFrance | 6/10 | 6162 days | 35% |
| John | 8/10 | 6164 days | 40% |
| KonterR | 5/10 | 6169 days | 31% |
| GH_Herrebrugh | 8/10 | 6169 days | 40% |
| AbigailB | 5/10 | 6173 days | 31% |
| Yunker | 9/10 | 6176 days | 41% |
| Tessa | 10/10 | 6178 days | 41% |
| Marianne | 8/10 | 6178 days | 40% |
| MattEngland | 7/10 | 6183 days | 38% |
| Simon | 10/10 | 6190 days | 41% |
| Hazel | 9/10 | 6190 days | 41% |
| Amy | 10/10 | 6190 days | 41% |
| Hannah | 7/10 | 6191 days | 38% |
| Jasmine | 10/10 | 6194 days | 41% |
| Sarah | 10/10 | 6194 days | 41% |
| Sabrina | 8/10 | 6196 days | 40% |
| Annemyn | 4/10 | 6200 days | 26% |
| Nick & Jess | 10/10 | 6215 days | 41% |
| hanna_and_matt | 10/10 | 6227 days | 41% |
| Zachari | 7/10 | 6232 days | 38% |
| mehunt | 9/10 | 6241 days | 41% |
| Trine | 9/10 | 6246 days | 41% |
| Paula | 9/10 | 6253 days | 41% |
| Lisa | 10/10 | 6259 days | 41% |
| Marie | 9/10 | 6262 days | 41% |
| Ben | 10/10 | 6268 days | 41% |
| Kristina | 7/10 | 6302 days | 38% |
| Chris | 10/10 | 6303 days | 41% |
| Lara | 9/10 | 6305 days | 41% |
| Kay | 10/10 | 6307 days | 41% |
| Niamh | 10/10 | 6314 days | 41% |
| Annabelle | 10/10 | 6337 days | 41% |
| Galen | 3/10 | 6494 days | 21% |
| Ovin | 9/10 | 6504 days | 41% |
| Anna | 10/10 | 6505 days | 41% |
| Demo | 7/10 | 6512 days | 38% |
| Ted Sebastian | 8/10 | 6512 days | 40% |
| Jessica Jahn | 8/10 | 6514 days | 40% |
| Bernie | 10/10 | 6514 days | 41% |
| Nick | 7/10 | 6514 days | 38% |
| Alexandra Vogeli | 9/10 | 6515 days | 41% |
| Corina | 3/10 | 6519 days | 21% |
| Peter | 8/10 | 6519 days | 40% |
| Tina Daly | 9/10 | 6520 days | 41% |
| Peter Aston | 9/10 | 6520 days | 41% |
| Georgina Mulligan | 6/10 | 6521 days | 35% |
| Ginny | 10/10 | 6525 days | 41% |
| Bethany Webster | 8/10 | 6527 days | 40% |
| Ed | 9/10 | 6537 days | 41% |
| Elle | 9/10 | 6537 days | 41% |
| Issy | 9/10 | 6537 days | 41% |
| Hanna | 2/10 | 6541 days | 18% |
| Maree | 9/10 | 6541 days | 41% |
| Orlaith | 7/10 | 6541 days | 38% |
| Lisa | 9/10 | 6541 days | 41% |
| paulonline | 9/10 | 6543 days | 41% |
| Eric P | 5/10 | 6547 days | 31% |
| Melissa Steedman | 10/10 | 6567 days | 41% |
| Stephanie Jones | 9/10 | 6568 days | 41% |
| Andre Obineche | 10/10 | 6568 days | 41% |
| Laura Sutton | 9/10 | 6568 days | 41% |
| Hayley | 8/10 | 6568 days | 40% |
| Jeroen | 9/10 | 6570 days | 41% |
| Linda Mulryan | 9/10 | 6571 days | 41% |
| Maruja | 9/10 | 6571 days | 41% |
| Heike Julia | 8/10 | 6575 days | 40% |
| Gav | 3/10 | 6575 days | 21% |
| Seldam | 7/10 | 6576 days | 38% |
| Mel | 8/10 | 6580 days | 40% |
| Kay | 7/10 | 6599 days | 38% |
| Gerber Liselotte | 8/10 | 6602 days | 40% |
| Fiona | 8/10 | 6609 days | 40% |
| Abbey | 9/10 | 6612 days | 41% |
| Orla | 9/10 | 6618 days | 41% |
| Willemien | 7/10 | 6620 days | 38% |
| Vern | 7/10 | 6730 days | 38% |
| James | 8/10 | 6730 days | 40% |
| Bridgy | 10/10 | 6818 days | 41% |
| Caroline | 8/10 | 6834 days | 40% |
| Diane | 8/10 | 6835 days | 40% |
| Clive | 8/10 | 6844 days | 40% |
| Jane | 8/10 | 6844 days | 40% |
| Miles | 9/10 | 6844 days | 41% |
| Helen | 8/10 | 6846 days | 40% |
| Matt | 7/10 | 6846 days | 38% |
| Richard | 8/10 | 6846 days | 40% |
| Shin | 7/10 | 6851 days | 38% |
| Sophie | 8/10 | 6851 days | 40% |
| andrew julie | 9/10 | 6852 days | 41% |
| Nancy Bill | 9/10 | 6852 days | 41% |
| LauraMarini | 8/10 | 6853 days | 40% |
| Valerie | 9/10 | 6855 days | 41% |
| Mike Shirley | 8/10 | 6856 days | 40% |
| Fred Highsmith | 9/10 | 6858 days | 41% |
| Svenja | 8/10 | 6858 days | 40% |
| TrineLyst | 7/10 | 6865 days | 38% |
| Sarah | 7/10 | 6865 days | 38% |
| Ed | 8/10 | 6865 days | 40% |
| Elena Babitcheva | 9/10 | 6875 days | 41% |
| Maninder | 8/10 | 6883 days | 40% |
| Katherine | 10/10 | 6884 days | 41% |
| JonathanBayle | 10/10 | 6884 days | 41% |
| Rietveld | 8/10 | 6886 days | 40% |
| Suzy | 8/10 | 6898 days | 40% |
| LeaDeJong | 4/10 | 6902 days | 26% |
| Johanne | 3/10 | 6904 days | 21% |
| johan | 5/10 | 6911 days | 31% |
| ranker_410 | 10/10 | 6917 days | 41% |
| Kylie | 9/10 | 6919 days | 41% |
| straw64 | 4/10 | 8441 days | 26% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.