Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2479 days | 100% |
| Jessica Freeland | 6/10 | 3258 days | 77% |
| Gretha | 10/10 | 3261 days | 90% |
| Bjorn Nielsen | 8/10 | 3261 days | 88% |
| Tome | 8/10 | 3284 days | 86% |
| Pat Dye | 7/10 | 3544 days | 61% |
| Martina Cervenkova | 9/10 | 3582 days | 62% |
| Rachael and Nik | 8/10 | 3591 days | 61% |
| Ebony Reed | 10/10 | 3637 days | 58% |
| Elizabeth Nash | 8/10 | 3639 days | 57% |
| Emma Keegan | 8/10 | 3881 days | 37% |
| Blandine Giusti | 8/10 | 3902 days | 35% |
| Damaris Mayer | 7/10 | 3952 days | 29% |
| Lea Darotchetche | 9/10 | 4168 days | 13% |
| Jean Curry | 9/10 | 4256 days | 6% |
| Sanne Meijer | 8/10 | 4261 days | 6% |
| Laura | 8/10 | 4272 days | 5% |
| Charlotte Casey | 9/10 | 4274 days | 5% |
| Joanna Mulcahy | 7/10 | 4275 days | 4% |
| Libby | 9/10 | 4299 days | 3% |
| Magdalene Zech | 7/10 | 4327 days | 0% |
| Marco Newald | 7/10 | 4327 days | 0% |
| Brian | 8/10 | 4398 days | 38% |
| Silvia-Marie Bront | 10/10 | 4642 days | 39% |
| Bonnie and David Appleby | 9/10 | 4643 days | 38% |
| Selina Lott | 7/10 | 4647 days | 36% |
| Guillot | 8/10 | 4650 days | 38% |
| Kyle Guffei | 10/10 | 4666 days | 39% |
| Jill Fischer | 10/10 | 4671 days | 39% |
| Sascha Warnken | 10/10 | 4702 days | 39% |
| Farrell Burns | 10/10 | 4702 days | 39% |
| Eltel | 10/10 | 4977 days | 39% |
| Be Groen | 6/10 | 5000 days | 33% |
| Steven Hill | 7/10 | 5004 days | 36% |
| Gillian Rowe | 10/10 | 5018 days | 39% |
| Sig Schrattner | 10/10 | 5020 days | 39% |
| Ozgla | 10/10 | 5021 days | 39% |
| Simon Fry | 9/10 | 5022 days | 38% |
| Christian Apfel | 4/10 | 5025 days | 24% |
| Fleur & Nils | 6/10 | 5030 days | 33% |
| David Blundell | 10/10 | 5032 days | 39% |
| Dick van Doorn | 8/10 | 5036 days | 38% |
| Ross Cooke | 10/10 | 5106 days | 39% |
| Eri & Udo Seifert | 8/10 | 5108 days | 38% |
| Willem & Lilian | 4/10 | 5108 days | 24% |
| Andreas & Sonja | 9/10 | 5115 days | 38% |
| JadesWorld | 3/10 | 5129 days | 19% |
| Guult Ryan | 10/10 | 5360 days | 39% |
| Clemens | 8/10 | 5363 days | 38% |
| Peter & Angela Brown | 10/10 | 5364 days | 39% |
| Dave Patterson | 9/10 | 5365 days | 38% |
| Fam de Kruyf | 7/10 | 5371 days | 36% |
| Carolin | 5/10 | 5373 days | 29% |
| Justin Pearce | 8/10 | 5378 days | 38% |
| Ronald Lippett | 8/10 | 5379 days | 38% |
| Nadja | 9/10 | 5389 days | 38% |
| Ann Thompson | 9/10 | 5390 days | 38% |
| F Horrex | 4/10 | 5393 days | 24% |
| Caroline & Jochen | 9/10 | 5394 days | 38% |
| Tanner | 10/10 | 5397 days | 39% |
| J G Groeneveld | 3/10 | 5398 days | 19% |
| Andreas | 9/10 | 5401 days | 38% |
| Michelle Booty | 9/10 | 5401 days | 38% |
| Rosey834 | 10/10 | 5464 days | 39% |
| Papu | 8/10 | 5494 days | 38% |
| Don Keith | 8/10 | 5726 days | 38% |
| Silke Seemann | 8/10 | 5730 days | 38% |
| Tony Killingray | 6/10 | 5742 days | 33% |
| Klass | 9/10 | 5753 days | 38% |
| Daryl Taylor | 8/10 | 5760 days | 38% |
| Peter Ritu | 10/10 | 5773 days | 39% |
| Ann Grandchamp | 10/10 | 5781 days | 39% |
| warrenp | 9/10 | 5814 days | 38% |
| pthreadgood | 8/10 | 5827 days | 38% |
| dirkdev | 9/10 | 5833 days | 38% |
| Antje & Sascha Häusler | 9/10 | 5833 days | 38% |
| Susann Koschmeider | 10/10 | 5833 days | 39% |
| Christine Suess | 7/10 | 5841 days | 36% |
| MV Vroenhoven | 7/10 | 5844 days | 36% |
| Fer Bonsel | 8/10 | 5852 days | 38% |
| KYinNZ | 3/10 | 5982 days | 19% |
| Ingrid Thijssen | 10/10 | 6043 days | 39% |
| LowerD | 8/10 | 6067 days | 38% |
| Robert Wolf | 6/10 | 6069 days | 33% |
| Laura | 8/10 | 6070 days | 38% |
| SBlake | 5/10 | 6078 days | 29% |
| JuergenW | 9/10 | 6080 days | 38% |
| BernardK | 9/10 | 6090 days | 38% |
| david | 9/10 | 6090 days | 38% |
| Anna | 9/10 | 6097 days | 38% |
| Hayley | 10/10 | 6097 days | 39% |
| Abigail | 9/10 | 6097 days | 38% |
| Johannes Kerner | 2/10 | 6104 days | 15% |
| IM | 8/10 | 6104 days | 38% |
| AndyK | 7/10 | 6106 days | 36% |
| SarahK | 7/10 | 6106 days | 36% |
| FrancesG | 5/10 | 6106 days | 29% |
| MartinG | 6/10 | 6106 days | 33% |
| TatiamT | 6/10 | 6106 days | 33% |
| Tom | 8/10 | 6106 days | 38% |
| PellucoFrance | 6/10 | 6107 days | 33% |
| John | 8/10 | 6109 days | 38% |
| KonterR | 5/10 | 6114 days | 29% |
| GH_Herrebrugh | 8/10 | 6114 days | 38% |
| AbigailB | 5/10 | 6118 days | 29% |
| Yunker | 9/10 | 6121 days | 38% |
| Tessa | 10/10 | 6123 days | 39% |
| Marianne | 8/10 | 6123 days | 38% |
| MattEngland | 7/10 | 6128 days | 36% |
| Simon | 10/10 | 6135 days | 39% |
| Hazel | 9/10 | 6135 days | 38% |
| Amy | 10/10 | 6135 days | 39% |
| Hannah | 7/10 | 6137 days | 36% |
| Jasmine | 10/10 | 6139 days | 39% |
| Sarah | 10/10 | 6139 days | 39% |
| Sabrina | 8/10 | 6141 days | 38% |
| Annemyn | 4/10 | 6145 days | 24% |
| Nick & Jess | 10/10 | 6161 days | 39% |
| hanna_and_matt | 10/10 | 6172 days | 39% |
| Zachari | 7/10 | 6177 days | 36% |
| mehunt | 9/10 | 6186 days | 38% |
| Trine | 9/10 | 6191 days | 38% |
| Paula | 9/10 | 6198 days | 38% |
| Lisa | 10/10 | 6204 days | 39% |
| Marie | 9/10 | 6207 days | 38% |
| Ben | 10/10 | 6213 days | 39% |
| Kristina | 7/10 | 6247 days | 36% |
| Chris | 10/10 | 6248 days | 39% |
| Lara | 9/10 | 6250 days | 38% |
| Kay | 10/10 | 6252 days | 39% |
| Niamh | 10/10 | 6259 days | 39% |
| Annabelle | 10/10 | 6282 days | 39% |
| Galen | 3/10 | 6439 days | 19% |
| Ovin | 9/10 | 6449 days | 38% |
| Anna | 10/10 | 6450 days | 39% |
| Demo | 7/10 | 6457 days | 36% |
| Ted Sebastian | 8/10 | 6457 days | 38% |
| Jessica Jahn | 8/10 | 6459 days | 38% |
| Bernie | 10/10 | 6459 days | 39% |
| Nick | 7/10 | 6459 days | 36% |
| Alexandra Vogeli | 9/10 | 6460 days | 38% |
| Corina | 3/10 | 6464 days | 19% |
| Peter | 8/10 | 6464 days | 38% |
| Tina Daly | 9/10 | 6465 days | 38% |
| Peter Aston | 9/10 | 6465 days | 38% |
| Georgina Mulligan | 6/10 | 6466 days | 33% |
| Ginny | 10/10 | 6470 days | 39% |
| Bethany Webster | 8/10 | 6472 days | 38% |
| Ed | 9/10 | 6482 days | 38% |
| Elle | 9/10 | 6482 days | 38% |
| Issy | 9/10 | 6482 days | 38% |
| Hanna | 2/10 | 6486 days | 15% |
| Maree | 9/10 | 6486 days | 38% |
| Orlaith | 7/10 | 6486 days | 36% |
| Lisa | 9/10 | 6486 days | 38% |
| paulonline | 9/10 | 6488 days | 38% |
| Eric P | 5/10 | 6492 days | 29% |
| Melissa Steedman | 10/10 | 6512 days | 39% |
| Stephanie Jones | 9/10 | 6513 days | 38% |
| Andre Obineche | 10/10 | 6513 days | 39% |
| Laura Sutton | 9/10 | 6513 days | 38% |
| Hayley | 8/10 | 6513 days | 38% |
| Jeroen | 9/10 | 6515 days | 38% |
| Linda Mulryan | 9/10 | 6516 days | 38% |
| Maruja | 9/10 | 6516 days | 38% |
| Heike Julia | 8/10 | 6520 days | 38% |
| Gav | 3/10 | 6520 days | 19% |
| Seldam | 7/10 | 6521 days | 36% |
| Mel | 8/10 | 6525 days | 38% |
| Kay | 7/10 | 6544 days | 36% |
| Gerber Liselotte | 8/10 | 6547 days | 38% |
| Fiona | 8/10 | 6554 days | 38% |
| Abbey | 9/10 | 6557 days | 38% |
| Orla | 9/10 | 6563 days | 38% |
| Willemien | 7/10 | 6565 days | 36% |
| Vern | 7/10 | 6675 days | 36% |
| James | 8/10 | 6675 days | 38% |
| Bridgy | 10/10 | 6763 days | 39% |
| Caroline | 8/10 | 6779 days | 38% |
| Diane | 8/10 | 6780 days | 38% |
| Clive | 8/10 | 6789 days | 38% |
| Jane | 8/10 | 6789 days | 38% |
| Miles | 9/10 | 6789 days | 38% |
| Helen | 8/10 | 6791 days | 38% |
| Matt | 7/10 | 6791 days | 36% |
| Richard | 8/10 | 6791 days | 38% |
| Shin | 7/10 | 6796 days | 36% |
| Sophie | 8/10 | 6796 days | 38% |
| andrew julie | 9/10 | 6797 days | 38% |
| Nancy Bill | 9/10 | 6797 days | 38% |
| LauraMarini | 8/10 | 6798 days | 38% |
| Valerie | 9/10 | 6800 days | 38% |
| Mike Shirley | 8/10 | 6801 days | 38% |
| Fred Highsmith | 9/10 | 6803 days | 38% |
| Svenja | 8/10 | 6803 days | 38% |
| TrineLyst | 7/10 | 6810 days | 36% |
| Sarah | 7/10 | 6810 days | 36% |
| Ed | 8/10 | 6810 days | 38% |
| Elena Babitcheva | 9/10 | 6820 days | 38% |
| Maninder | 8/10 | 6828 days | 38% |
| Katherine | 10/10 | 6829 days | 39% |
| JonathanBayle | 10/10 | 6829 days | 39% |
| Rietveld | 8/10 | 6831 days | 38% |
| Suzy | 8/10 | 6843 days | 38% |
| LeaDeJong | 4/10 | 6847 days | 24% |
| Johanne | 3/10 | 6849 days | 19% |
| johan | 5/10 | 6856 days | 29% |
| ranker_410 | 10/10 | 6862 days | 39% |
| Kylie | 9/10 | 6864 days | 38% |
| straw64 | 4/10 | 8386 days | 24% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.96% |
| 198 | -3.98% |
| 199 | -4.00% |
| 200 | -4.02% |
| 201 | -4.04% |
| 202 | -4.06% |
| 203 | -4.08% |
| … | … |
Balancing Adjustment
3.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.