Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2513 days | 100% |
| Jessica Freeland | 6/10 | 3291 days | 77% |
| Gretha | 10/10 | 3294 days | 89% |
| Bjorn Nielsen | 8/10 | 3294 days | 87% |
| Tome | 8/10 | 3317 days | 85% |
| Pat Dye | 7/10 | 3577 days | 61% |
| Martina Cervenkova | 9/10 | 3615 days | 61% |
| Rachael and Nik | 8/10 | 3624 days | 60% |
| Ebony Reed | 10/10 | 3671 days | 57% |
| Elizabeth Nash | 8/10 | 3672 days | 56% |
| Emma Keegan | 8/10 | 3915 days | 36% |
| Blandine Giusti | 8/10 | 3935 days | 35% |
| Damaris Mayer | 7/10 | 3985 days | 29% |
| Lea Darotchetche | 9/10 | 4201 days | 13% |
| Jean Curry | 9/10 | 4289 days | 6% |
| Sanne Meijer | 8/10 | 4294 days | 5% |
| Laura | 8/10 | 4305 days | 5% |
| Charlotte Casey | 9/10 | 4307 days | 4% |
| Joanna Mulcahy | 7/10 | 4308 days | 4% |
| Libby | 9/10 | 4332 days | 2% |
| Magdalene Zech | 7/10 | 4360 days | 0% |
| Marco Newald | 7/10 | 4360 days | 0% |
| Brian | 8/10 | 4431 days | 40% |
| Silvia-Marie Bront | 10/10 | 4675 days | 41% |
| Bonnie and David Appleby | 9/10 | 4676 days | 41% |
| Selina Lott | 7/10 | 4680 days | 38% |
| Guillot | 8/10 | 4683 days | 40% |
| Kyle Guffei | 10/10 | 4699 days | 41% |
| Jill Fischer | 10/10 | 4704 days | 41% |
| Sascha Warnken | 10/10 | 4735 days | 41% |
| Farrell Burns | 10/10 | 4735 days | 41% |
| Eltel | 10/10 | 5010 days | 41% |
| Be Groen | 6/10 | 5033 days | 35% |
| Steven Hill | 7/10 | 5037 days | 38% |
| Gillian Rowe | 10/10 | 5051 days | 41% |
| Sig Schrattner | 10/10 | 5053 days | 41% |
| Ozgla | 10/10 | 5054 days | 41% |
| Simon Fry | 9/10 | 5055 days | 41% |
| Christian Apfel | 4/10 | 5058 days | 26% |
| Fleur & Nils | 6/10 | 5063 days | 35% |
| David Blundell | 10/10 | 5065 days | 41% |
| Dick van Doorn | 8/10 | 5069 days | 40% |
| Ross Cooke | 10/10 | 5139 days | 41% |
| Eri & Udo Seifert | 8/10 | 5141 days | 40% |
| Willem & Lilian | 4/10 | 5141 days | 26% |
| Andreas & Sonja | 9/10 | 5148 days | 41% |
| JadesWorld | 3/10 | 5162 days | 22% |
| Guult Ryan | 10/10 | 5393 days | 41% |
| Clemens | 8/10 | 5396 days | 40% |
| Peter & Angela Brown | 10/10 | 5397 days | 41% |
| Dave Patterson | 9/10 | 5398 days | 41% |
| Fam de Kruyf | 7/10 | 5404 days | 38% |
| Carolin | 5/10 | 5406 days | 31% |
| Justin Pearce | 8/10 | 5411 days | 40% |
| Ronald Lippett | 8/10 | 5412 days | 40% |
| Nadja | 9/10 | 5422 days | 41% |
| Ann Thompson | 9/10 | 5423 days | 41% |
| F Horrex | 4/10 | 5426 days | 26% |
| Caroline & Jochen | 9/10 | 5427 days | 41% |
| Tanner | 10/10 | 5430 days | 41% |
| J G Groeneveld | 3/10 | 5431 days | 22% |
| Andreas | 9/10 | 5434 days | 41% |
| Michelle Booty | 9/10 | 5434 days | 41% |
| Rosey834 | 10/10 | 5497 days | 41% |
| Papu | 8/10 | 5527 days | 40% |
| Don Keith | 8/10 | 5759 days | 40% |
| Silke Seemann | 8/10 | 5763 days | 40% |
| Tony Killingray | 6/10 | 5775 days | 35% |
| Klass | 9/10 | 5786 days | 41% |
| Daryl Taylor | 8/10 | 5793 days | 40% |
| Peter Ritu | 10/10 | 5806 days | 41% |
| Ann Grandchamp | 10/10 | 5814 days | 41% |
| warrenp | 9/10 | 5847 days | 41% |
| pthreadgood | 8/10 | 5860 days | 40% |
| dirkdev | 9/10 | 5866 days | 41% |
| Antje & Sascha Häusler | 9/10 | 5866 days | 41% |
| Susann Koschmeider | 10/10 | 5866 days | 41% |
| Christine Suess | 7/10 | 5874 days | 38% |
| MV Vroenhoven | 7/10 | 5877 days | 38% |
| Fer Bonsel | 8/10 | 5885 days | 40% |
| KYinNZ | 3/10 | 6015 days | 22% |
| Ingrid Thijssen | 10/10 | 6076 days | 41% |
| LowerD | 8/10 | 6100 days | 40% |
| Robert Wolf | 6/10 | 6102 days | 35% |
| Laura | 8/10 | 6103 days | 40% |
| SBlake | 5/10 | 6111 days | 31% |
| JuergenW | 9/10 | 6113 days | 41% |
| BernardK | 9/10 | 6123 days | 41% |
| david | 9/10 | 6124 days | 41% |
| Anna | 9/10 | 6130 days | 41% |
| Hayley | 10/10 | 6130 days | 41% |
| Abigail | 9/10 | 6130 days | 41% |
| Johannes Kerner | 2/10 | 6137 days | 18% |
| IM | 8/10 | 6138 days | 40% |
| AndyK | 7/10 | 6139 days | 38% |
| SarahK | 7/10 | 6139 days | 38% |
| FrancesG | 5/10 | 6139 days | 31% |
| MartinG | 6/10 | 6139 days | 35% |
| TatiamT | 6/10 | 6139 days | 35% |
| Tom | 8/10 | 6140 days | 40% |
| PellucoFrance | 6/10 | 6140 days | 35% |
| John | 8/10 | 6143 days | 40% |
| KonterR | 5/10 | 6147 days | 31% |
| GH_Herrebrugh | 8/10 | 6147 days | 40% |
| AbigailB | 5/10 | 6151 days | 31% |
| Yunker | 9/10 | 6154 days | 41% |
| Tessa | 10/10 | 6157 days | 41% |
| Marianne | 8/10 | 6157 days | 40% |
| MattEngland | 7/10 | 6161 days | 38% |
| Simon | 10/10 | 6168 days | 41% |
| Hazel | 9/10 | 6168 days | 41% |
| Amy | 10/10 | 6168 days | 41% |
| Hannah | 7/10 | 6170 days | 38% |
| Jasmine | 10/10 | 6172 days | 41% |
| Sarah | 10/10 | 6172 days | 41% |
| Sabrina | 8/10 | 6174 days | 40% |
| Annemyn | 4/10 | 6178 days | 26% |
| Nick & Jess | 10/10 | 6194 days | 41% |
| hanna_and_matt | 10/10 | 6205 days | 41% |
| Zachari | 7/10 | 6210 days | 38% |
| mehunt | 9/10 | 6219 days | 41% |
| Trine | 9/10 | 6224 days | 41% |
| Paula | 9/10 | 6232 days | 41% |
| Lisa | 10/10 | 6238 days | 41% |
| Marie | 9/10 | 6241 days | 41% |
| Ben | 10/10 | 6247 days | 41% |
| Kristina | 7/10 | 6281 days | 38% |
| Chris | 10/10 | 6281 days | 41% |
| Lara | 9/10 | 6284 days | 41% |
| Kay | 10/10 | 6285 days | 41% |
| Niamh | 10/10 | 6293 days | 41% |
| Annabelle | 10/10 | 6315 days | 41% |
| Galen | 3/10 | 6472 days | 22% |
| Ovin | 9/10 | 6482 days | 41% |
| Anna | 10/10 | 6483 days | 41% |
| Demo | 7/10 | 6490 days | 38% |
| Ted Sebastian | 8/10 | 6490 days | 40% |
| Jessica Jahn | 8/10 | 6492 days | 40% |
| Bernie | 10/10 | 6492 days | 41% |
| Nick | 7/10 | 6492 days | 38% |
| Alexandra Vogeli | 9/10 | 6493 days | 41% |
| Corina | 3/10 | 6497 days | 22% |
| Peter | 8/10 | 6497 days | 40% |
| Tina Daly | 9/10 | 6498 days | 41% |
| Peter Aston | 9/10 | 6498 days | 41% |
| Georgina Mulligan | 6/10 | 6499 days | 35% |
| Ginny | 10/10 | 6503 days | 41% |
| Bethany Webster | 8/10 | 6505 days | 40% |
| Ed | 9/10 | 6515 days | 41% |
| Elle | 9/10 | 6515 days | 41% |
| Issy | 9/10 | 6515 days | 41% |
| Hanna | 2/10 | 6519 days | 18% |
| Maree | 9/10 | 6519 days | 41% |
| Orlaith | 7/10 | 6519 days | 38% |
| Lisa | 9/10 | 6519 days | 41% |
| paulonline | 9/10 | 6521 days | 41% |
| Eric P | 5/10 | 6525 days | 31% |
| Melissa Steedman | 10/10 | 6545 days | 41% |
| Stephanie Jones | 9/10 | 6546 days | 41% |
| Andre Obineche | 10/10 | 6546 days | 41% |
| Laura Sutton | 9/10 | 6546 days | 41% |
| Hayley | 8/10 | 6546 days | 40% |
| Jeroen | 9/10 | 6548 days | 41% |
| Linda Mulryan | 9/10 | 6549 days | 41% |
| Maruja | 9/10 | 6549 days | 41% |
| Heike Julia | 8/10 | 6553 days | 40% |
| Gav | 3/10 | 6553 days | 22% |
| Seldam | 7/10 | 6554 days | 38% |
| Mel | 8/10 | 6558 days | 40% |
| Kay | 7/10 | 6577 days | 38% |
| Gerber Liselotte | 8/10 | 6580 days | 40% |
| Fiona | 8/10 | 6587 days | 40% |
| Abbey | 9/10 | 6590 days | 41% |
| Orla | 9/10 | 6596 days | 41% |
| Willemien | 7/10 | 6598 days | 38% |
| Vern | 7/10 | 6708 days | 38% |
| James | 8/10 | 6708 days | 40% |
| Bridgy | 10/10 | 6796 days | 41% |
| Caroline | 8/10 | 6812 days | 40% |
| Diane | 8/10 | 6813 days | 40% |
| Clive | 8/10 | 6822 days | 40% |
| Jane | 8/10 | 6822 days | 40% |
| Miles | 9/10 | 6822 days | 41% |
| Helen | 8/10 | 6824 days | 40% |
| Matt | 7/10 | 6824 days | 38% |
| Richard | 8/10 | 6824 days | 40% |
| Shin | 7/10 | 6829 days | 38% |
| Sophie | 8/10 | 6829 days | 40% |
| andrew julie | 9/10 | 6830 days | 41% |
| Nancy Bill | 9/10 | 6830 days | 41% |
| LauraMarini | 8/10 | 6831 days | 40% |
| Valerie | 9/10 | 6833 days | 41% |
| Mike Shirley | 8/10 | 6834 days | 40% |
| Fred Highsmith | 9/10 | 6836 days | 41% |
| Svenja | 8/10 | 6836 days | 40% |
| TrineLyst | 7/10 | 6843 days | 38% |
| Sarah | 7/10 | 6843 days | 38% |
| Ed | 8/10 | 6843 days | 40% |
| Elena Babitcheva | 9/10 | 6853 days | 41% |
| Maninder | 8/10 | 6861 days | 40% |
| Katherine | 10/10 | 6862 days | 41% |
| JonathanBayle | 10/10 | 6862 days | 41% |
| Rietveld | 8/10 | 6864 days | 40% |
| Suzy | 8/10 | 6876 days | 40% |
| LeaDeJong | 4/10 | 6880 days | 26% |
| Johanne | 3/10 | 6882 days | 22% |
| johan | 5/10 | 6889 days | 31% |
| ranker_410 | 10/10 | 6895 days | 41% |
| Kylie | 9/10 | 6897 days | 41% |
| straw64 | 4/10 | 8419 days | 26% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.