Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
211 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 213 reviews. There are 211 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 211 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.14% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.14% and is based on 211 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 211 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ireneusz Pachulski | 10/10 | 137 days | 100% |
| Gaudenz Schnell | 4/10 | 2662 days | 2% |
| Jessica Freeland | 6/10 | 3441 days | 2% |
| Gretha | 10/10 | 3444 days | 2% |
| Bjorn Nielsen | 8/10 | 3444 days | 2% |
| Tome | 8/10 | 3467 days | 2% |
| Pat Dye | 7/10 | 3727 days | 1% |
| Martina Cervenkova | 9/10 | 3765 days | 1% |
| Rachael and Nik | 8/10 | 3774 days | 1% |
| Ebony Reed | 10/10 | 3820 days | 1% |
| Elizabeth Nash | 8/10 | 3822 days | 1% |
| Emma Keegan | 8/10 | 4064 days | 1% |
| Blandine Giusti | 8/10 | 4085 days | 1% |
| Damaris Mayer | 7/10 | 4135 days | 0% |
| Lea Darotchetche | 9/10 | 4351 days | 0% |
| Jean Curry | 9/10 | 4439 days | 1% |
| Sanne Meijer | 8/10 | 4444 days | 1% |
| Laura | 8/10 | 4455 days | 1% |
| Charlotte Casey | 9/10 | 4457 days | 1% |
| Joanna Mulcahy | 7/10 | 4458 days | 1% |
| Libby | 9/10 | 4482 days | 1% |
| Magdalene Zech | 7/10 | 4510 days | 1% |
| Marco Newald | 7/10 | 4510 days | 1% |
| Brian | 8/10 | 4581 days | 1% |
| Silvia-Marie Bront | 10/10 | 4825 days | 1% |
| Bonnie and David Appleby | 9/10 | 4826 days | 1% |
| Selina Lott | 7/10 | 4830 days | 1% |
| Guillot | 8/10 | 4833 days | 1% |
| Kyle Guffei | 10/10 | 4849 days | 1% |
| Jill Fischer | 10/10 | 4854 days | 1% |
| Sascha Warnken | 10/10 | 4885 days | 1% |
| Farrell Burns | 10/10 | 4885 days | 1% |
| Eltel | 10/10 | 5160 days | 1% |
| Be Groen | 6/10 | 5183 days | 1% |
| Steven Hill | 7/10 | 5187 days | 1% |
| Gillian Rowe | 10/10 | 5201 days | 1% |
| Sig Schrattner | 10/10 | 5203 days | 1% |
| Ozgla | 10/10 | 5204 days | 1% |
| Simon Fry | 9/10 | 5205 days | 1% |
| Christian Apfel | 4/10 | 5208 days | 1% |
| Fleur & Nils | 6/10 | 5213 days | 1% |
| David Blundell | 10/10 | 5215 days | 1% |
| Dick van Doorn | 8/10 | 5219 days | 1% |
| Ross Cooke | 10/10 | 5289 days | 1% |
| Eri & Udo Seifert | 8/10 | 5291 days | 1% |
| Willem & Lilian | 4/10 | 5291 days | 1% |
| Andreas & Sonja | 9/10 | 5298 days | 1% |
| JadesWorld | 3/10 | 5312 days | 0% |
| Guult Ryan | 10/10 | 5543 days | 1% |
| Clemens | 8/10 | 5546 days | 1% |
| Peter & Angela Brown | 10/10 | 5547 days | 1% |
| Dave Patterson | 9/10 | 5548 days | 1% |
| Fam de Kruyf | 7/10 | 5554 days | 1% |
| Carolin | 5/10 | 5556 days | 1% |
| Justin Pearce | 8/10 | 5561 days | 1% |
| Ronald Lippett | 8/10 | 5562 days | 1% |
| Nadja | 9/10 | 5572 days | 1% |
| Ann Thompson | 9/10 | 5573 days | 1% |
| F Horrex | 4/10 | 5576 days | 1% |
| Caroline & Jochen | 9/10 | 5577 days | 1% |
| Tanner | 10/10 | 5580 days | 1% |
| J G Groeneveld | 3/10 | 5581 days | 0% |
| Andreas | 9/10 | 5584 days | 1% |
| Michelle Booty | 9/10 | 5584 days | 1% |
| Rosey834 | 10/10 | 5647 days | 1% |
| Papu | 8/10 | 5677 days | 1% |
| Don Keith | 8/10 | 5909 days | 1% |
| Silke Seemann | 8/10 | 5913 days | 1% |
| Tony Killingray | 6/10 | 5925 days | 1% |
| Klass | 9/10 | 5936 days | 1% |
| Daryl Taylor | 8/10 | 5943 days | 1% |
| Peter Ritu | 10/10 | 5956 days | 1% |
| Ann Grandchamp | 10/10 | 5964 days | 1% |
| warrenp | 9/10 | 5997 days | 1% |
| pthreadgood | 8/10 | 6010 days | 1% |
| dirkdev | 9/10 | 6016 days | 1% |
| Antje & Sascha Häusler | 9/10 | 6016 days | 1% |
| Susann Koschmeider | 10/10 | 6016 days | 1% |
| Christine Suess | 7/10 | 6024 days | 1% |
| MV Vroenhoven | 7/10 | 6027 days | 1% |
| Fer Bonsel | 8/10 | 6035 days | 1% |
| KYinNZ | 3/10 | 6165 days | 0% |
| Ingrid Thijssen | 10/10 | 6226 days | 1% |
| LowerD | 8/10 | 6250 days | 1% |
| Robert Wolf | 6/10 | 6252 days | 1% |
| Laura | 8/10 | 6253 days | 1% |
| SBlake | 5/10 | 6261 days | 1% |
| JuergenW | 9/10 | 6263 days | 1% |
| BernardK | 9/10 | 6273 days | 1% |
| david | 9/10 | 6273 days | 1% |
| Anna | 9/10 | 6280 days | 1% |
| Hayley | 10/10 | 6280 days | 1% |
| Abigail | 9/10 | 6280 days | 1% |
| Johannes Kerner | 2/10 | 6287 days | 0% |
| IM | 8/10 | 6287 days | 1% |
| AndyK | 7/10 | 6289 days | 1% |
| SarahK | 7/10 | 6289 days | 1% |
| FrancesG | 5/10 | 6289 days | 1% |
| MartinG | 6/10 | 6289 days | 1% |
| TatiamT | 6/10 | 6289 days | 1% |
| Tom | 8/10 | 6289 days | 1% |
| PellucoFrance | 6/10 | 6290 days | 1% |
| John | 8/10 | 6292 days | 1% |
| KonterR | 5/10 | 6297 days | 1% |
| GH_Herrebrugh | 8/10 | 6297 days | 1% |
| AbigailB | 5/10 | 6301 days | 1% |
| Yunker | 9/10 | 6304 days | 1% |
| Tessa | 10/10 | 6306 days | 1% |
| Marianne | 8/10 | 6306 days | 1% |
| MattEngland | 7/10 | 6311 days | 1% |
| Simon | 10/10 | 6318 days | 1% |
| Hazel | 9/10 | 6318 days | 1% |
| Amy | 10/10 | 6318 days | 1% |
| Hannah | 7/10 | 6319 days | 1% |
| Jasmine | 10/10 | 6322 days | 1% |
| Sarah | 10/10 | 6322 days | 1% |
| Sabrina | 8/10 | 6324 days | 1% |
| Annemyn | 4/10 | 6328 days | 1% |
| Nick & Jess | 10/10 | 6343 days | 1% |
| hanna_and_matt | 10/10 | 6355 days | 1% |
| Zachari | 7/10 | 6360 days | 1% |
| mehunt | 9/10 | 6369 days | 1% |
| Trine | 9/10 | 6374 days | 1% |
| Paula | 9/10 | 6381 days | 1% |
| Lisa | 10/10 | 6387 days | 1% |
| Marie | 9/10 | 6390 days | 1% |
| Ben | 10/10 | 6396 days | 1% |
| Kristina | 7/10 | 6430 days | 1% |
| Chris | 10/10 | 6431 days | 1% |
| Lara | 9/10 | 6433 days | 1% |
| Kay | 10/10 | 6435 days | 1% |
| Niamh | 10/10 | 6442 days | 1% |
| Annabelle | 10/10 | 6465 days | 1% |
| Galen | 3/10 | 6622 days | 0% |
| Ovin | 9/10 | 6632 days | 1% |
| Anna | 10/10 | 6633 days | 1% |
| Demo | 7/10 | 6640 days | 1% |
| Ted Sebastian | 8/10 | 6640 days | 1% |
| Jessica Jahn | 8/10 | 6642 days | 1% |
| Bernie | 10/10 | 6642 days | 1% |
| Nick | 7/10 | 6642 days | 1% |
| Alexandra Vogeli | 9/10 | 6643 days | 1% |
| Corina | 3/10 | 6647 days | 0% |
| Peter | 8/10 | 6647 days | 1% |
| Tina Daly | 9/10 | 6648 days | 1% |
| Peter Aston | 9/10 | 6648 days | 1% |
| Georgina Mulligan | 6/10 | 6649 days | 1% |
| Ginny | 10/10 | 6653 days | 1% |
| Bethany Webster | 8/10 | 6655 days | 1% |
| Ed | 9/10 | 6665 days | 1% |
| Elle | 9/10 | 6665 days | 1% |
| Issy | 9/10 | 6665 days | 1% |
| Hanna | 2/10 | 6669 days | 0% |
| Maree | 9/10 | 6669 days | 1% |
| Orlaith | 7/10 | 6669 days | 1% |
| Lisa | 9/10 | 6669 days | 1% |
| paulonline | 9/10 | 6671 days | 1% |
| Eric P | 5/10 | 6675 days | 1% |
| Melissa Steedman | 10/10 | 6695 days | 1% |
| Stephanie Jones | 9/10 | 6696 days | 1% |
| Andre Obineche | 10/10 | 6696 days | 1% |
| Laura Sutton | 9/10 | 6696 days | 1% |
| Hayley | 8/10 | 6696 days | 1% |
| Jeroen | 9/10 | 6698 days | 1% |
| Linda Mulryan | 9/10 | 6699 days | 1% |
| Maruja | 9/10 | 6699 days | 1% |
| Heike Julia | 8/10 | 6703 days | 1% |
| Gav | 3/10 | 6703 days | 0% |
| Seldam | 7/10 | 6704 days | 1% |
| Mel | 8/10 | 6708 days | 1% |
| Kay | 7/10 | 6727 days | 1% |
| Gerber Liselotte | 8/10 | 6730 days | 1% |
| Fiona | 8/10 | 6737 days | 1% |
| Abbey | 9/10 | 6740 days | 1% |
| Orla | 9/10 | 6746 days | 1% |
| Willemien | 7/10 | 6748 days | 1% |
| Vern | 7/10 | 6858 days | 1% |
| James | 8/10 | 6858 days | 1% |
| Bridgy | 10/10 | 6946 days | 1% |
| Caroline | 8/10 | 6962 days | 1% |
| Diane | 8/10 | 6963 days | 1% |
| Clive | 8/10 | 6972 days | 1% |
| Jane | 8/10 | 6972 days | 1% |
| Miles | 9/10 | 6972 days | 1% |
| Helen | 8/10 | 6974 days | 1% |
| Matt | 7/10 | 6974 days | 1% |
| Richard | 8/10 | 6974 days | 1% |
| Shin | 7/10 | 6979 days | 1% |
| Sophie | 8/10 | 6979 days | 1% |
| andrew julie | 9/10 | 6980 days | 1% |
| Nancy Bill | 9/10 | 6980 days | 1% |
| LauraMarini | 8/10 | 6981 days | 1% |
| Valerie | 9/10 | 6983 days | 1% |
| Mike Shirley | 8/10 | 6984 days | 1% |
| Fred Highsmith | 9/10 | 6986 days | 1% |
| Svenja | 8/10 | 6986 days | 1% |
| TrineLyst | 7/10 | 6993 days | 1% |
| Sarah | 7/10 | 6993 days | 1% |
| Ed | 8/10 | 6993 days | 1% |
| Elena Babitcheva | 9/10 | 7003 days | 1% |
| Maninder | 8/10 | 7011 days | 1% |
| Katherine | 10/10 | 7012 days | 1% |
| JonathanBayle | 10/10 | 7012 days | 1% |
| Rietveld | 8/10 | 7014 days | 1% |
| Suzy | 8/10 | 7026 days | 1% |
| LeaDeJong | 4/10 | 7030 days | 1% |
| Johanne | 3/10 | 7032 days | 0% |
| johan | 5/10 | 7039 days | 1% |
| ranker_410 | 10/10 | 7045 days | 1% |
| Kylie | 9/10 | 7047 days | 1% |
| straw64 | 4/10 | 8569 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.23% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 94 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 90 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 87 | -1.19% |
| 88 | -1.20% |
| 89 | -1.22% |
| 90 | -1.23% |
| 91 | -1.25% |
| 92 | -1.26% |
| 93 | -1.27% |
| … | … |
Balancing Adjustment
1.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.