Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
211 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 213 reviews. There are 211 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 211 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.14% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.14% and is based on 211 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 211 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ireneusz Pachulski | 10/10 | 90 days | 100% |
| Gaudenz Schnell | 4/10 | 2615 days | 2% |
| Jessica Freeland | 6/10 | 3394 days | 2% |
| Gretha | 10/10 | 3397 days | 2% |
| Bjorn Nielsen | 8/10 | 3397 days | 2% |
| Tome | 8/10 | 3420 days | 2% |
| Pat Dye | 7/10 | 3680 days | 1% |
| Martina Cervenkova | 9/10 | 3718 days | 1% |
| Rachael and Nik | 8/10 | 3727 days | 1% |
| Ebony Reed | 10/10 | 3773 days | 1% |
| Elizabeth Nash | 8/10 | 3775 days | 1% |
| Emma Keegan | 8/10 | 4017 days | 1% |
| Blandine Giusti | 8/10 | 4038 days | 1% |
| Damaris Mayer | 7/10 | 4088 days | 0% |
| Lea Darotchetche | 9/10 | 4304 days | 0% |
| Jean Curry | 9/10 | 4392 days | 1% |
| Sanne Meijer | 8/10 | 4397 days | 1% |
| Laura | 8/10 | 4408 days | 1% |
| Charlotte Casey | 9/10 | 4410 days | 1% |
| Joanna Mulcahy | 7/10 | 4411 days | 1% |
| Libby | 9/10 | 4435 days | 1% |
| Magdalene Zech | 7/10 | 4463 days | 1% |
| Marco Newald | 7/10 | 4463 days | 1% |
| Brian | 8/10 | 4534 days | 1% |
| Silvia-Marie Bront | 10/10 | 4778 days | 1% |
| Bonnie and David Appleby | 9/10 | 4779 days | 1% |
| Selina Lott | 7/10 | 4783 days | 1% |
| Guillot | 8/10 | 4786 days | 1% |
| Kyle Guffei | 10/10 | 4802 days | 1% |
| Jill Fischer | 10/10 | 4807 days | 1% |
| Sascha Warnken | 10/10 | 4838 days | 1% |
| Farrell Burns | 10/10 | 4838 days | 1% |
| Eltel | 10/10 | 5113 days | 1% |
| Be Groen | 6/10 | 5136 days | 1% |
| Steven Hill | 7/10 | 5140 days | 1% |
| Gillian Rowe | 10/10 | 5154 days | 1% |
| Sig Schrattner | 10/10 | 5156 days | 1% |
| Ozgla | 10/10 | 5157 days | 1% |
| Simon Fry | 9/10 | 5158 days | 1% |
| Christian Apfel | 4/10 | 5161 days | 1% |
| Fleur & Nils | 6/10 | 5166 days | 1% |
| David Blundell | 10/10 | 5168 days | 1% |
| Dick van Doorn | 8/10 | 5172 days | 1% |
| Ross Cooke | 10/10 | 5242 days | 1% |
| Eri & Udo Seifert | 8/10 | 5244 days | 1% |
| Willem & Lilian | 4/10 | 5244 days | 1% |
| Andreas & Sonja | 9/10 | 5251 days | 1% |
| JadesWorld | 3/10 | 5265 days | 0% |
| Guult Ryan | 10/10 | 5496 days | 1% |
| Clemens | 8/10 | 5499 days | 1% |
| Peter & Angela Brown | 10/10 | 5500 days | 1% |
| Dave Patterson | 9/10 | 5501 days | 1% |
| Fam de Kruyf | 7/10 | 5507 days | 1% |
| Carolin | 5/10 | 5509 days | 1% |
| Justin Pearce | 8/10 | 5514 days | 1% |
| Ronald Lippett | 8/10 | 5515 days | 1% |
| Nadja | 9/10 | 5525 days | 1% |
| Ann Thompson | 9/10 | 5526 days | 1% |
| F Horrex | 4/10 | 5529 days | 1% |
| Caroline & Jochen | 9/10 | 5530 days | 1% |
| Tanner | 10/10 | 5533 days | 1% |
| J G Groeneveld | 3/10 | 5534 days | 0% |
| Andreas | 9/10 | 5537 days | 1% |
| Michelle Booty | 9/10 | 5537 days | 1% |
| Rosey834 | 10/10 | 5600 days | 1% |
| Papu | 8/10 | 5630 days | 1% |
| Don Keith | 8/10 | 5862 days | 1% |
| Silke Seemann | 8/10 | 5866 days | 1% |
| Tony Killingray | 6/10 | 5878 days | 1% |
| Klass | 9/10 | 5889 days | 1% |
| Daryl Taylor | 8/10 | 5896 days | 1% |
| Peter Ritu | 10/10 | 5909 days | 1% |
| Ann Grandchamp | 10/10 | 5917 days | 1% |
| warrenp | 9/10 | 5950 days | 1% |
| pthreadgood | 8/10 | 5963 days | 1% |
| dirkdev | 9/10 | 5969 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5969 days | 1% |
| Susann Koschmeider | 10/10 | 5969 days | 1% |
| Christine Suess | 7/10 | 5977 days | 1% |
| MV Vroenhoven | 7/10 | 5980 days | 1% |
| Fer Bonsel | 8/10 | 5988 days | 1% |
| KYinNZ | 3/10 | 6118 days | 0% |
| Ingrid Thijssen | 10/10 | 6179 days | 1% |
| LowerD | 8/10 | 6203 days | 1% |
| Robert Wolf | 6/10 | 6205 days | 1% |
| Laura | 8/10 | 6206 days | 1% |
| SBlake | 5/10 | 6214 days | 1% |
| JuergenW | 9/10 | 6216 days | 1% |
| BernardK | 9/10 | 6226 days | 1% |
| david | 9/10 | 6226 days | 1% |
| Anna | 9/10 | 6233 days | 1% |
| Hayley | 10/10 | 6233 days | 1% |
| Abigail | 9/10 | 6233 days | 1% |
| Johannes Kerner | 2/10 | 6240 days | 0% |
| IM | 8/10 | 6240 days | 1% |
| AndyK | 7/10 | 6242 days | 1% |
| SarahK | 7/10 | 6242 days | 1% |
| FrancesG | 5/10 | 6242 days | 1% |
| MartinG | 6/10 | 6242 days | 1% |
| TatiamT | 6/10 | 6242 days | 1% |
| Tom | 8/10 | 6242 days | 1% |
| PellucoFrance | 6/10 | 6243 days | 1% |
| John | 8/10 | 6245 days | 1% |
| KonterR | 5/10 | 6250 days | 1% |
| GH_Herrebrugh | 8/10 | 6250 days | 1% |
| AbigailB | 5/10 | 6254 days | 1% |
| Yunker | 9/10 | 6257 days | 1% |
| Tessa | 10/10 | 6259 days | 1% |
| Marianne | 8/10 | 6259 days | 1% |
| MattEngland | 7/10 | 6264 days | 1% |
| Simon | 10/10 | 6271 days | 1% |
| Hazel | 9/10 | 6271 days | 1% |
| Amy | 10/10 | 6271 days | 1% |
| Hannah | 7/10 | 6272 days | 1% |
| Jasmine | 10/10 | 6275 days | 1% |
| Sarah | 10/10 | 6275 days | 1% |
| Sabrina | 8/10 | 6277 days | 1% |
| Annemyn | 4/10 | 6281 days | 1% |
| Nick & Jess | 10/10 | 6296 days | 1% |
| hanna_and_matt | 10/10 | 6308 days | 1% |
| Zachari | 7/10 | 6313 days | 1% |
| mehunt | 9/10 | 6321 days | 1% |
| Trine | 9/10 | 6327 days | 1% |
| Paula | 9/10 | 6334 days | 1% |
| Lisa | 10/10 | 6340 days | 1% |
| Marie | 9/10 | 6343 days | 1% |
| Ben | 10/10 | 6349 days | 1% |
| Kristina | 7/10 | 6383 days | 1% |
| Chris | 10/10 | 6384 days | 1% |
| Lara | 9/10 | 6386 days | 1% |
| Kay | 10/10 | 6388 days | 1% |
| Niamh | 10/10 | 6395 days | 1% |
| Annabelle | 10/10 | 6418 days | 1% |
| Galen | 3/10 | 6575 days | 0% |
| Ovin | 9/10 | 6585 days | 1% |
| Anna | 10/10 | 6586 days | 1% |
| Demo | 7/10 | 6593 days | 1% |
| Ted Sebastian | 8/10 | 6593 days | 1% |
| Jessica Jahn | 8/10 | 6595 days | 1% |
| Bernie | 10/10 | 6595 days | 1% |
| Nick | 7/10 | 6595 days | 1% |
| Alexandra Vogeli | 9/10 | 6596 days | 1% |
| Corina | 3/10 | 6600 days | 0% |
| Peter | 8/10 | 6600 days | 1% |
| Tina Daly | 9/10 | 6601 days | 1% |
| Peter Aston | 9/10 | 6601 days | 1% |
| Georgina Mulligan | 6/10 | 6602 days | 1% |
| Ginny | 10/10 | 6606 days | 1% |
| Bethany Webster | 8/10 | 6608 days | 1% |
| Ed | 9/10 | 6618 days | 1% |
| Elle | 9/10 | 6618 days | 1% |
| Issy | 9/10 | 6618 days | 1% |
| Hanna | 2/10 | 6622 days | 0% |
| Maree | 9/10 | 6622 days | 1% |
| Orlaith | 7/10 | 6622 days | 1% |
| Lisa | 9/10 | 6622 days | 1% |
| paulonline | 9/10 | 6623 days | 1% |
| Eric P | 5/10 | 6628 days | 1% |
| Melissa Steedman | 10/10 | 6648 days | 1% |
| Stephanie Jones | 9/10 | 6649 days | 1% |
| Andre Obineche | 10/10 | 6649 days | 1% |
| Laura Sutton | 9/10 | 6649 days | 1% |
| Hayley | 8/10 | 6649 days | 1% |
| Jeroen | 9/10 | 6651 days | 1% |
| Linda Mulryan | 9/10 | 6652 days | 1% |
| Maruja | 9/10 | 6652 days | 1% |
| Heike Julia | 8/10 | 6656 days | 1% |
| Gav | 3/10 | 6656 days | 0% |
| Seldam | 7/10 | 6657 days | 1% |
| Mel | 8/10 | 6661 days | 1% |
| Kay | 7/10 | 6680 days | 1% |
| Gerber Liselotte | 8/10 | 6683 days | 1% |
| Fiona | 8/10 | 6690 days | 1% |
| Abbey | 9/10 | 6693 days | 1% |
| Orla | 9/10 | 6699 days | 1% |
| Willemien | 7/10 | 6701 days | 1% |
| Vern | 7/10 | 6811 days | 1% |
| James | 8/10 | 6811 days | 1% |
| Bridgy | 10/10 | 6899 days | 1% |
| Caroline | 8/10 | 6915 days | 1% |
| Diane | 8/10 | 6916 days | 1% |
| Clive | 8/10 | 6925 days | 1% |
| Jane | 8/10 | 6925 days | 1% |
| Miles | 9/10 | 6925 days | 1% |
| Helen | 8/10 | 6927 days | 1% |
| Matt | 7/10 | 6927 days | 1% |
| Richard | 8/10 | 6927 days | 1% |
| Shin | 7/10 | 6932 days | 1% |
| Sophie | 8/10 | 6932 days | 1% |
| andrew julie | 9/10 | 6933 days | 1% |
| Nancy Bill | 9/10 | 6933 days | 1% |
| LauraMarini | 8/10 | 6934 days | 1% |
| Valerie | 9/10 | 6936 days | 1% |
| Mike Shirley | 8/10 | 6937 days | 1% |
| Fred Highsmith | 9/10 | 6939 days | 1% |
| Svenja | 8/10 | 6939 days | 1% |
| TrineLyst | 7/10 | 6946 days | 1% |
| Sarah | 7/10 | 6946 days | 1% |
| Ed | 8/10 | 6946 days | 1% |
| Elena Babitcheva | 9/10 | 6956 days | 1% |
| Maninder | 8/10 | 6964 days | 1% |
| Katherine | 10/10 | 6965 days | 1% |
| JonathanBayle | 10/10 | 6965 days | 1% |
| Rietveld | 8/10 | 6967 days | 1% |
| Suzy | 8/10 | 6979 days | 1% |
| LeaDeJong | 4/10 | 6983 days | 1% |
| Johanne | 3/10 | 6985 days | 0% |
| johan | 5/10 | 6992 days | 1% |
| ranker_410 | 10/10 | 6998 days | 1% |
| Kylie | 9/10 | 7000 days | 1% |
| straw64 | 4/10 | 8522 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.80% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 43 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 40 | -0.75% |
| 41 | -0.77% |
| 42 | -0.78% |
| 43 | -0.80% |
| 44 | -0.82% |
| 45 | -0.84% |
| 46 | -0.86% |
| … | … |
Balancing Adjustment
1.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.