Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2514 days | 100% |
| Jessica Freeland | 6/10 | 3292 days | 77% |
| Gretha | 10/10 | 3295 days | 89% |
| Bjorn Nielsen | 8/10 | 3295 days | 87% |
| Tome | 8/10 | 3318 days | 85% |
| Pat Dye | 7/10 | 3578 days | 61% |
| Martina Cervenkova | 9/10 | 3616 days | 61% |
| Rachael and Nik | 8/10 | 3625 days | 60% |
| Ebony Reed | 10/10 | 3672 days | 57% |
| Elizabeth Nash | 8/10 | 3673 days | 56% |
| Emma Keegan | 8/10 | 3916 days | 36% |
| Blandine Giusti | 8/10 | 3936 days | 35% |
| Damaris Mayer | 7/10 | 3986 days | 29% |
| Lea Darotchetche | 9/10 | 4202 days | 13% |
| Jean Curry | 9/10 | 4290 days | 6% |
| Sanne Meijer | 8/10 | 4295 days | 5% |
| Laura | 8/10 | 4306 days | 5% |
| Charlotte Casey | 9/10 | 4308 days | 4% |
| Joanna Mulcahy | 7/10 | 4309 days | 4% |
| Libby | 9/10 | 4333 days | 2% |
| Magdalene Zech | 7/10 | 4361 days | 0% |
| Marco Newald | 7/10 | 4361 days | 0% |
| Brian | 8/10 | 4432 days | 40% |
| Silvia-Marie Bront | 10/10 | 4676 days | 41% |
| Bonnie and David Appleby | 9/10 | 4677 days | 41% |
| Selina Lott | 7/10 | 4681 days | 38% |
| Guillot | 8/10 | 4684 days | 40% |
| Kyle Guffei | 10/10 | 4700 days | 41% |
| Jill Fischer | 10/10 | 4705 days | 41% |
| Sascha Warnken | 10/10 | 4736 days | 41% |
| Farrell Burns | 10/10 | 4736 days | 41% |
| Eltel | 10/10 | 5011 days | 41% |
| Be Groen | 6/10 | 5034 days | 35% |
| Steven Hill | 7/10 | 5038 days | 38% |
| Gillian Rowe | 10/10 | 5052 days | 41% |
| Sig Schrattner | 10/10 | 5054 days | 41% |
| Ozgla | 10/10 | 5055 days | 41% |
| Simon Fry | 9/10 | 5056 days | 41% |
| Christian Apfel | 4/10 | 5059 days | 26% |
| Fleur & Nils | 6/10 | 5064 days | 35% |
| David Blundell | 10/10 | 5066 days | 41% |
| Dick van Doorn | 8/10 | 5070 days | 40% |
| Ross Cooke | 10/10 | 5140 days | 41% |
| Eri & Udo Seifert | 8/10 | 5142 days | 40% |
| Willem & Lilian | 4/10 | 5142 days | 26% |
| Andreas & Sonja | 9/10 | 5149 days | 41% |
| JadesWorld | 3/10 | 5163 days | 22% |
| Guult Ryan | 10/10 | 5394 days | 41% |
| Clemens | 8/10 | 5397 days | 40% |
| Peter & Angela Brown | 10/10 | 5398 days | 41% |
| Dave Patterson | 9/10 | 5399 days | 41% |
| Fam de Kruyf | 7/10 | 5405 days | 38% |
| Carolin | 5/10 | 5407 days | 31% |
| Justin Pearce | 8/10 | 5412 days | 40% |
| Ronald Lippett | 8/10 | 5413 days | 40% |
| Nadja | 9/10 | 5423 days | 41% |
| Ann Thompson | 9/10 | 5424 days | 41% |
| F Horrex | 4/10 | 5427 days | 26% |
| Caroline & Jochen | 9/10 | 5428 days | 41% |
| Tanner | 10/10 | 5431 days | 41% |
| J G Groeneveld | 3/10 | 5432 days | 22% |
| Andreas | 9/10 | 5435 days | 41% |
| Michelle Booty | 9/10 | 5435 days | 41% |
| Rosey834 | 10/10 | 5498 days | 41% |
| Papu | 8/10 | 5528 days | 40% |
| Don Keith | 8/10 | 5760 days | 40% |
| Silke Seemann | 8/10 | 5764 days | 40% |
| Tony Killingray | 6/10 | 5776 days | 35% |
| Klass | 9/10 | 5787 days | 41% |
| Daryl Taylor | 8/10 | 5794 days | 40% |
| Peter Ritu | 10/10 | 5807 days | 41% |
| Ann Grandchamp | 10/10 | 5815 days | 41% |
| warrenp | 9/10 | 5848 days | 41% |
| pthreadgood | 8/10 | 5861 days | 40% |
| dirkdev | 9/10 | 5867 days | 41% |
| Antje & Sascha Häusler | 9/10 | 5867 days | 41% |
| Susann Koschmeider | 10/10 | 5867 days | 41% |
| Christine Suess | 7/10 | 5875 days | 38% |
| MV Vroenhoven | 7/10 | 5878 days | 38% |
| Fer Bonsel | 8/10 | 5886 days | 40% |
| KYinNZ | 3/10 | 6016 days | 22% |
| Ingrid Thijssen | 10/10 | 6077 days | 41% |
| LowerD | 8/10 | 6101 days | 40% |
| Robert Wolf | 6/10 | 6103 days | 35% |
| Laura | 8/10 | 6104 days | 40% |
| SBlake | 5/10 | 6112 days | 31% |
| JuergenW | 9/10 | 6114 days | 41% |
| BernardK | 9/10 | 6124 days | 41% |
| david | 9/10 | 6125 days | 41% |
| Anna | 9/10 | 6131 days | 41% |
| Hayley | 10/10 | 6131 days | 41% |
| Abigail | 9/10 | 6131 days | 41% |
| Johannes Kerner | 2/10 | 6138 days | 18% |
| IM | 8/10 | 6139 days | 40% |
| AndyK | 7/10 | 6140 days | 38% |
| SarahK | 7/10 | 6140 days | 38% |
| FrancesG | 5/10 | 6140 days | 31% |
| MartinG | 6/10 | 6140 days | 35% |
| TatiamT | 6/10 | 6140 days | 35% |
| Tom | 8/10 | 6141 days | 40% |
| PellucoFrance | 6/10 | 6141 days | 35% |
| John | 8/10 | 6144 days | 40% |
| KonterR | 5/10 | 6148 days | 31% |
| GH_Herrebrugh | 8/10 | 6148 days | 40% |
| AbigailB | 5/10 | 6152 days | 31% |
| Yunker | 9/10 | 6156 days | 41% |
| Tessa | 10/10 | 6158 days | 41% |
| Marianne | 8/10 | 6158 days | 40% |
| MattEngland | 7/10 | 6162 days | 38% |
| Simon | 10/10 | 6169 days | 41% |
| Hazel | 9/10 | 6169 days | 41% |
| Amy | 10/10 | 6169 days | 41% |
| Hannah | 7/10 | 6171 days | 38% |
| Jasmine | 10/10 | 6173 days | 41% |
| Sarah | 10/10 | 6173 days | 41% |
| Sabrina | 8/10 | 6175 days | 40% |
| Annemyn | 4/10 | 6180 days | 26% |
| Nick & Jess | 10/10 | 6195 days | 41% |
| hanna_and_matt | 10/10 | 6206 days | 41% |
| Zachari | 7/10 | 6212 days | 38% |
| mehunt | 9/10 | 6220 days | 41% |
| Trine | 9/10 | 6226 days | 41% |
| Paula | 9/10 | 6233 days | 41% |
| Lisa | 10/10 | 6239 days | 41% |
| Marie | 9/10 | 6242 days | 41% |
| Ben | 10/10 | 6248 days | 41% |
| Kristina | 7/10 | 6282 days | 38% |
| Chris | 10/10 | 6283 days | 41% |
| Lara | 9/10 | 6285 days | 41% |
| Kay | 10/10 | 6287 days | 41% |
| Niamh | 10/10 | 6294 days | 41% |
| Annabelle | 10/10 | 6317 days | 41% |
| Galen | 3/10 | 6473 days | 22% |
| Ovin | 9/10 | 6483 days | 41% |
| Anna | 10/10 | 6484 days | 41% |
| Demo | 7/10 | 6491 days | 38% |
| Ted Sebastian | 8/10 | 6491 days | 40% |
| Jessica Jahn | 8/10 | 6493 days | 40% |
| Bernie | 10/10 | 6493 days | 41% |
| Nick | 7/10 | 6493 days | 38% |
| Alexandra Vogeli | 9/10 | 6494 days | 41% |
| Corina | 3/10 | 6498 days | 22% |
| Peter | 8/10 | 6498 days | 40% |
| Tina Daly | 9/10 | 6499 days | 41% |
| Peter Aston | 9/10 | 6499 days | 41% |
| Georgina Mulligan | 6/10 | 6500 days | 35% |
| Ginny | 10/10 | 6504 days | 41% |
| Bethany Webster | 8/10 | 6506 days | 40% |
| Ed | 9/10 | 6516 days | 41% |
| Elle | 9/10 | 6516 days | 41% |
| Issy | 9/10 | 6516 days | 41% |
| Hanna | 2/10 | 6520 days | 18% |
| Maree | 9/10 | 6520 days | 41% |
| Orlaith | 7/10 | 6520 days | 38% |
| Lisa | 9/10 | 6520 days | 41% |
| paulonline | 9/10 | 6522 days | 41% |
| Eric P | 5/10 | 6526 days | 31% |
| Melissa Steedman | 10/10 | 6546 days | 41% |
| Stephanie Jones | 9/10 | 6547 days | 41% |
| Andre Obineche | 10/10 | 6547 days | 41% |
| Laura Sutton | 9/10 | 6547 days | 41% |
| Hayley | 8/10 | 6547 days | 40% |
| Jeroen | 9/10 | 6549 days | 41% |
| Linda Mulryan | 9/10 | 6550 days | 41% |
| Maruja | 9/10 | 6550 days | 41% |
| Heike Julia | 8/10 | 6554 days | 40% |
| Gav | 3/10 | 6554 days | 22% |
| Seldam | 7/10 | 6555 days | 38% |
| Mel | 8/10 | 6559 days | 40% |
| Kay | 7/10 | 6578 days | 38% |
| Gerber Liselotte | 8/10 | 6581 days | 40% |
| Fiona | 8/10 | 6588 days | 40% |
| Abbey | 9/10 | 6591 days | 41% |
| Orla | 9/10 | 6597 days | 41% |
| Willemien | 7/10 | 6599 days | 38% |
| Vern | 7/10 | 6709 days | 38% |
| James | 8/10 | 6709 days | 40% |
| Bridgy | 10/10 | 6797 days | 41% |
| Caroline | 8/10 | 6813 days | 40% |
| Diane | 8/10 | 6814 days | 40% |
| Clive | 8/10 | 6823 days | 40% |
| Jane | 8/10 | 6823 days | 40% |
| Miles | 9/10 | 6823 days | 41% |
| Helen | 8/10 | 6825 days | 40% |
| Matt | 7/10 | 6825 days | 38% |
| Richard | 8/10 | 6825 days | 40% |
| Shin | 7/10 | 6830 days | 38% |
| Sophie | 8/10 | 6830 days | 40% |
| andrew julie | 9/10 | 6831 days | 41% |
| Nancy Bill | 9/10 | 6831 days | 41% |
| LauraMarini | 8/10 | 6832 days | 40% |
| Valerie | 9/10 | 6834 days | 41% |
| Mike Shirley | 8/10 | 6835 days | 40% |
| Fred Highsmith | 9/10 | 6837 days | 41% |
| Svenja | 8/10 | 6837 days | 40% |
| TrineLyst | 7/10 | 6844 days | 38% |
| Sarah | 7/10 | 6844 days | 38% |
| Ed | 8/10 | 6844 days | 40% |
| Elena Babitcheva | 9/10 | 6854 days | 41% |
| Maninder | 8/10 | 6862 days | 40% |
| Katherine | 10/10 | 6863 days | 41% |
| JonathanBayle | 10/10 | 6863 days | 41% |
| Rietveld | 8/10 | 6865 days | 40% |
| Suzy | 8/10 | 6877 days | 40% |
| LeaDeJong | 4/10 | 6881 days | 26% |
| Johanne | 3/10 | 6883 days | 22% |
| johan | 5/10 | 6890 days | 31% |
| ranker_410 | 10/10 | 6896 days | 41% |
| Kylie | 9/10 | 6898 days | 41% |
| straw64 | 4/10 | 8420 days | 26% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
3.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.