Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Luge Rotorua.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
145 Valid Reviews
The Skyline Luge Rotorua experience has a total of 145 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 145 valid reviews:
The raw data average (mean) for all the Skyline Luge Rotorua valid reviews is 86.69% and is based on 145 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 145 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
The raw data average (mean) for all the Skyline Luge Rotorua face-to-face reviews is 86.12% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Christian Paaske||7/10||1311 days||4.17||92%|
|Natasha Startup||9/10||1343 days||4.51||100%|
|Micha Kuster||10/10||1412 days||4.38||97%|
|Alice Frater||7/10||1435 days||3.94||87%|
|Jade Williams||10/10||1448 days||4.31||95%|
|Lauren Dinnage||10/10||1697 days||3.82||85%|
|Mike Munzenmaier||9/10||1704 days||3.81||84%|
|Matt Irwin||8/10||1707 days||3.61||80%|
|Annalies Beard||8/10||1707 days||3.61||80%|
|Laura Schafer||9/10||1715 days||3.79||84%|
|D Davey||10/10||1724 days||3.77||83%|
|Kirsten Gehrenbeck||6/10||1726 days||3.13||69%|
|Lucile Souday||10/10||1735 days||3.75||83%|
|Lisa Kalkert||10/10||1736 days||3.75||83%|
|Philip Piel||9/10||1736 days||3.75||83%|
|Sabine Bergen||9/10||1739 days||3.74||83%|
|Annika Locker||10/10||1742 days||3.73||83%|
|Lilli Erni||9/10||2406 days||2.43||54%|
|Franz Birkefeld||9/10||2407 days||2.43||54%|
|Laina Black||7/10||2427 days||2.18||48%|
|Ricky White||9/10||2427 days||2.39||53%|
|Jennifer Garner||9/10||2441 days||2.37||52%|
|Philip Donachie||10/10||2444 days||2.36||52%|
|Klaus Petersen||7/10||2446 days||2.14||47%|
|Matthew Trezise||10/10||2447 days||2.35||52%|
|Lorraine Doyle||10/10||2779 days||1.7||38%|
|Lisa Blake||9/10||2899 days||1.47||33%|
|Nikita Sue||8/10||3180 days||0.87||19%|
|Darren Ronchetti||10/10||3183 days||0.91||20%|
|Helen & Laurence||9/10||3256 days||0.77||17%|
|Dave van Bergen||9/10||3488 days||0.32||7%|
|Guult Ryan||10/10||3510 days||0.27||6%|
|Claire Colquhoun||8/10||3511 days||0.26||6%|
|Andy Johnson||10/10||3515 days||0.26||6%|
|Leanne Shepherd||8/10||3516 days||0.25||6%|
|Chris White||10/10||3531 days||0.23||5%|
|Jane & Regis||7/10||3540 days||0.2||4%|
|Alzbeta Czech||10/10||3903 days||0.0||0%|
|Greg Gerritz||8/10||3916 days||0.0||0%|
|Chance McGuire||10/10||3917 days||0.0||0%|
|Hailey & Fin||8/10||3929 days||0.0||0%|
|Bue Verrept||8/10||3986 days||0.0||0%|
|Ash Sturm||9/10||4009 days||0.0||0%|
|Debbie Mossman||9/10||4297 days||0.0||0%|
|Lorri S||8/10||4347 days||0.0||0%|
|S D||9/10||4437 days||0.0||0%|
|Alex Paice||9/10||4447 days||0.0||0%|
|Nikki Gray||9/10||4473 days||0.0||0%|
|Kellie Teichmann||10/10||4523 days||0.0||0%|
|Adam Richards||9/10||4603 days||0.0||0%|
|Andria Davis||9/10||4616 days||0.0||0%|
|Georgina Mulligan||9/10||4616 days||0.0||0%|
|Emily Houston||7/10||4620 days||0.0||0%|
|Nancy Dol||8/10||4620 days||0.0||0%|
|John Woodrow||9/10||4624 days||0.0||0%|
|Marc Hertogs||7/10||4639 days||0.0||0%|
|Ash McNeil||10/10||4639 days||0.0||0%|
|Ann Westmacott||9/10||4697 days||0.0||0%|
|Neil Cooke||8/10||4705 days||0.0||0%|
|Archie Murdoch||8/10||4712 days||0.0||0%|
|Andy Chapman||8/10||4825 days||0.0||0%|
|Emma Gareth||9/10||4975 days||0.0||0%|
|Karen Nellist||10/10||4978 days||0.0||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Luge Rotorua experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Skyline Luge Rotorua experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skyline Luge Rotorua experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.