Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orakei Korako Geyserland Resort.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Orakei Korako Geyserland Resort
Valid Reviews
76 Valid Reviews
The Orakei Korako Geyserland Resort experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
13% |
| 9/10 | 20 |
|
26% |
| 8/10 | 28 |
|
37% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 6 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.05% Average
The raw data average (mean) for all the Orakei Korako Geyserland Resort valid reviews is 81.05% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
65 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 65 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 65 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
11% |
| 9/10 | 17 |
|
26% |
| 8/10 | 26 |
|
40% |
| 7/10 | 7 |
|
11% |
| 6/10 | 2 |
|
3% |
| 5/10 | 6 |
|
9% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.31% Average
The raw data average (mean) for all the Orakei Korako Geyserland Resort face-to-face reviews is 80.31% and is based on 65 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andrew Hugh Hart | 7/10 | 1324 days | 100% |
| Johannes F | 8/10 | 1992 days | 72% |
| ben carroll | 10/10 | 2022 days | 75% |
| Amadine Lachaire | 8/10 | 2034 days | 70% |
| Ludovica Velo | 9/10 | 2288 days | 61% |
| Jan | 6/10 | 2296 days | 49% |
| Ral Pritchard | 8/10 | 2312 days | 56% |
| Alisa | 8/10 | 2967 days | 24% |
| Catherine Schlachter | 9/10 | 2974 days | 26% |
| Christina Perez | 8/10 | 2974 days | 24% |
| Marc Engstle | 8/10 | 3021 days | 22% |
| Toke Frederiksen | 7/10 | 3022 days | 20% |
| Andreas Brodhaeker | 5/10 | 3041 days | 16% |
| Julia Amberger | 5/10 | 3049 days | 16% |
| Annalina Drebald | 5/10 | 3049 days | 16% |
| Jirka Sirka | 10/10 | 3352 days | 6% |
| Jill Fischer | 9/10 | 3392 days | 4% |
| Craig Jones | 8/10 | 3423 days | 2% |
| Hanneke P | 7/10 | 3423 days | 1% |
| Michal | 8/10 | 3440 days | 1% |
| Adam Hassan | 8/10 | 3459 days | 0% |
| Gerard van de Ven | 9/10 | 3459 days | 0% |
| The Mowbrays | 9/10 | 3464 days | 0% |
| Helmut Schmid | 10/10 | 3723 days | 17% |
| Romla | 8/10 | 3736 days | 16% |
| Ronald Veldman | 8/10 | 3736 days | 16% |
| Suzanne van Kol | 9/10 | 3751 days | 17% |
| Ellen Jacobs | 8/10 | 3756 days | 16% |
| _mel_ | 8/10 | 3789 days | 16% |
| kiwifrenchy | 7/10 | 3789 days | 15% |
| Tobias Forst | 9/10 | 3821 days | 17% |
| Ross Cooke | 10/10 | 3827 days | 17% |
| David & Mary-Jane Ryder | 10/10 | 3832 days | 17% |
| Eric & Liz McKean | 10/10 | 4077 days | 17% |
| Aimee Pollett | 7/10 | 4085 days | 15% |
| Marty Fey | 7/10 | 4086 days | 15% |
| Joop Ezendam | 8/10 | 4087 days | 16% |
| John Taylor | 9/10 | 4094 days | 17% |
| Nick Roberts | 7/10 | 4098 days | 15% |
| Isabel & Tillmann | 9/10 | 4098 days | 17% |
| mr Schumader | 8/10 | 4109 days | 16% |
| Eva Weichs | 7/10 | 4113 days | 15% |
| David | 10/10 | 4113 days | 17% |
| Trov & Liz Warren | 8/10 | 4115 days | 16% |
| Matthijs Muijsers | 8/10 | 4116 days | 16% |
| Alan & Gill Geach | 8/10 | 4117 days | 16% |
| Sarah Ewing | 10/10 | 4120 days | 17% |
| weed | 9/10 | 4123 days | 17% |
| HighlandLassie | 10/10 | 4123 days | 17% |
| Gunther | 9/10 | 4373 days | 17% |
| Adam Gerrard | 5/10 | 4390 days | 12% |
| marisraneth | 8/10 | 4429 days | 16% |
| John N | 9/10 | 4454 days | 17% |
| Blair Malcolm | 7/10 | 4469 days | 15% |
| Josy | 5/10 | 4480 days | 12% |
| JeanOddy | 9/10 | 4482 days | 17% |
| jeffandlou | 8/10 | 4539 days | 16% |
| Jarda Novotag | 6/10 | 4560 days | 13% |
| Charles Lyne | 9/10 | 4764 days | 17% |
| LucieG | 8/10 | 4803 days | 16% |
| ZimmermannA | 8/10 | 4803 days | 16% |
| CharlesG | 7/10 | 4806 days | 15% |
| Kruiver | 8/10 | 4813 days | 16% |
| MauzcoV | 8/10 | 4814 days | 16% |
| Jasmin | 8/10 | 4824 days | 16% |
| Nadine | 9/10 | 4824 days | 17% |
| AnthonyB1 | 9/10 | 4828 days | 17% |
| Rafael | 5/10 | 4830 days | 12% |
| Marieke | 9/10 | 4887 days | 17% |
| woodolly | 10/10 | 5137 days | 17% |
| Linda and Peter | 8/10 | 5173 days | 16% |
| Andria Davis | 8/10 | 5187 days | 16% |
| Jane Holm | 8/10 | 5242 days | 16% |
| Bas Marieke | 9/10 | 5535 days | 17% |
| Dennis | 9/10 | 5541 days | 17% |
| Ulla | 9/10 | 5548 days | 17% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orakei Korako Geyserland Resort experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.76% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 93 days. However the Orakei Korako Geyserland Resort experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orakei Korako Geyserland Resort experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.72% |
| 198 | -2.73% |
| 199 | -2.74% |
| 200 | -2.76% |
| 201 | -2.77% |
| 202 | -2.79% |
| 203 | -2.80% |
| … | … |
Final Ranking Score
78%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.