Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Orakei Korako Geyserland Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Orakei Korako Geyserland Resort

Valid Reviews

76 Valid Reviews

The Orakei Korako Geyserland Resort experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 76 valid reviews:

Rating Count Percentage
10/10 10
13%
9/10 20
26%
8/10 28
37%
7/10 10
13%
6/10 2
3%
5/10 6
8%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

81.05% Average

The raw data average (mean) for all the Orakei Korako Geyserland Resort valid reviews is 81.05% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

65 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 76 valid reviews, the experience has 65 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 65 face-to-face reviews:

Rating Count Percentage
10/10 7
11%
9/10 17
26%
8/10 26
40%
7/10 7
11%
6/10 2
3%
5/10 6
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.31% Average

The raw data average (mean) for all the Orakei Korako Geyserland Resort face-to-face reviews is 80.31% and is based on 65 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.17%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrew Hugh Hart 7/10 1324 days 100%
Johannes F 8/10 1992 days 72%
ben carroll 10/10 2022 days 75%
Amadine Lachaire 8/10 2034 days 70%
Ludovica Velo 9/10 2288 days 61%
Jan 6/10 2296 days 49%
Ral Pritchard 8/10 2312 days 56%
Alisa 8/10 2967 days 24%
Catherine Schlachter 9/10 2974 days 26%
Christina Perez 8/10 2974 days 24%
Marc Engstle 8/10 3021 days 22%
Toke Frederiksen 7/10 3022 days 20%
Andreas Brodhaeker 5/10 3041 days 16%
Julia Amberger 5/10 3049 days 16%
Annalina Drebald 5/10 3049 days 16%
Jirka Sirka 10/10 3352 days 6%
Jill Fischer 9/10 3392 days 4%
Craig Jones 8/10 3423 days 2%
Hanneke P 7/10 3423 days 1%
Michal 8/10 3440 days 1%
Adam Hassan 8/10 3459 days 0%
Gerard van de Ven 9/10 3459 days 0%
The Mowbrays 9/10 3464 days 0%
Helmut Schmid 10/10 3723 days 17%
Romla 8/10 3736 days 16%
Ronald Veldman 8/10 3736 days 16%
Suzanne van Kol 9/10 3751 days 17%
Ellen Jacobs 8/10 3756 days 16%
_mel_ 8/10 3789 days 16%
kiwifrenchy 7/10 3789 days 15%
Tobias Forst 9/10 3821 days 17%
Ross Cooke 10/10 3827 days 17%
David & Mary-Jane Ryder 10/10 3832 days 17%
Eric & Liz McKean 10/10 4077 days 17%
Aimee Pollett 7/10 4085 days 15%
Marty Fey 7/10 4086 days 15%
Joop Ezendam 8/10 4087 days 16%
John Taylor 9/10 4094 days 17%
Nick Roberts 7/10 4098 days 15%
Isabel & Tillmann 9/10 4098 days 17%
mr Schumader 8/10 4109 days 16%
Eva Weichs 7/10 4113 days 15%
David 10/10 4113 days 17%
Trov & Liz Warren 8/10 4115 days 16%
Matthijs Muijsers 8/10 4116 days 16%
Alan & Gill Geach 8/10 4117 days 16%
Sarah Ewing 10/10 4120 days 17%
weed 9/10 4123 days 17%
HighlandLassie 10/10 4123 days 17%
Gunther 9/10 4373 days 17%
Adam Gerrard 5/10 4390 days 12%
marisraneth 8/10 4429 days 16%
John N 9/10 4454 days 17%
Blair Malcolm 7/10 4469 days 15%
Josy 5/10 4480 days 12%
JeanOddy 9/10 4482 days 17%
jeffandlou 8/10 4539 days 16%
Jarda Novotag 6/10 4560 days 13%
Charles Lyne 9/10 4764 days 17%
LucieG 8/10 4803 days 16%
ZimmermannA 8/10 4803 days 16%
CharlesG 7/10 4806 days 15%
Kruiver 8/10 4813 days 16%
MauzcoV 8/10 4814 days 16%
Jasmin 8/10 4824 days 16%
Nadine 9/10 4824 days 17%
AnthonyB1 9/10 4828 days 17%
Rafael 5/10 4830 days 12%
Marieke 9/10 4887 days 17%
woodolly 10/10 5137 days 17%
Linda and Peter 8/10 5173 days 16%
Andria Davis 8/10 5187 days 16%
Jane Holm 8/10 5242 days 16%
Bas Marieke 9/10 5535 days 17%
Dennis 9/10 5541 days 17%
Ulla 9/10 5548 days 17%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orakei Korako Geyserland Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.76% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 93 days. However the Orakei Korako Geyserland Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Orakei Korako Geyserland Resort experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.72%
198 -2.73%
199 -2.74%
200 -2.76%
201 -2.77%
202 -2.79%
203 -2.80%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.