Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Orakei Korako Geyserland Resort.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Orakei Korako Geyserland Resort

Valid Reviews

76 Valid Reviews

The Orakei Korako Geyserland Resort experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 76 valid reviews:

Rating Count Percentage
10/10 10
13%
9/10 20
26%
8/10 28
37%
7/10 10
13%
6/10 2
3%
5/10 6
8%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

81.05% Average

The raw data average (mean) for all the Orakei Korako Geyserland Resort valid reviews is 81.05% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

65 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 76 valid reviews, the experience has 65 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 65 face-to-face reviews:

Rating Count Percentage
10/10 7
11%
9/10 17
26%
8/10 26
40%
7/10 7
11%
6/10 2
3%
5/10 6
9%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.31% Average

The raw data average (mean) for all the Orakei Korako Geyserland Resort face-to-face reviews is 80.31% and is based on 65 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrew Hugh Hart 7/10 1159 days 100%
Johannes F 8/10 1827 days 76%
ben carroll 10/10 1857 days 79%
Amadine Lachaire 8/10 1869 days 74%
Ludovica Velo 9/10 2123 days 67%
Jan 6/10 2131 days 55%
Ral Pritchard 8/10 2147 days 63%
Alisa 8/10 2802 days 35%
Catherine Schlachter 9/10 2809 days 36%
Christina Perez 8/10 2809 days 35%
Marc Engstle 8/10 2856 days 33%
Toke Frederiksen 7/10 2857 days 31%
Andreas Brodhaeker 5/10 2876 days 27%
Julia Amberger 5/10 2884 days 27%
Annalina Drebald 5/10 2884 days 27%
Jirka Sirka 10/10 3187 days 20%
Jill Fischer 9/10 3227 days 18%
Craig Jones 8/10 3258 days 16%
Hanneke P 7/10 3258 days 15%
Michal 8/10 3275 days 15%
Adam Hassan 8/10 3294 days 14%
Gerard van de Ven 9/10 3294 days 15%
The Mowbrays 9/10 3299 days 15%
Helmut Schmid 10/10 3558 days 3%
Romla 8/10 3571 days 2%
Ronald Veldman 8/10 3571 days 2%
Suzanne van Kol 9/10 3586 days 2%
Ellen Jacobs 8/10 3591 days 1%
_mel_ 8/10 3624 days 0%
kiwifrenchy 7/10 3624 days 0%
Tobias Forst 9/10 3656 days 22%
Ross Cooke 10/10 3662 days 22%
David & Mary-Jane Ryder 10/10 3667 days 22%
Eric & Liz McKean 10/10 3912 days 22%
Aimee Pollett 7/10 3920 days 20%
Marty Fey 7/10 3921 days 20%
Joop Ezendam 8/10 3922 days 21%
John Taylor 9/10 3929 days 22%
Nick Roberts 7/10 3933 days 20%
Isabel & Tillmann 9/10 3933 days 22%
mr Schumader 8/10 3944 days 21%
Eva Weichs 7/10 3948 days 20%
David 10/10 3948 days 22%
Trov & Liz Warren 8/10 3950 days 21%
Matthijs Muijsers 8/10 3951 days 21%
Alan & Gill Geach 8/10 3952 days 21%
Sarah Ewing 10/10 3955 days 22%
weed 9/10 3958 days 22%
HighlandLassie 10/10 3958 days 22%
Gunther 9/10 4208 days 22%
Adam Gerrard 5/10 4225 days 17%
marisraneth 8/10 4264 days 21%
John N 9/10 4289 days 22%
Blair Malcolm 7/10 4304 days 20%
Josy 5/10 4315 days 17%
JeanOddy 9/10 4317 days 22%
jeffandlou 8/10 4374 days 21%
Jarda Novotag 6/10 4395 days 18%
Charles Lyne 9/10 4599 days 22%
LucieG 8/10 4638 days 21%
ZimmermannA 8/10 4638 days 21%
CharlesG 7/10 4641 days 20%
Kruiver 8/10 4648 days 21%
MauzcoV 8/10 4649 days 21%
Jasmin 8/10 4659 days 21%
Nadine 9/10 4659 days 22%
AnthonyB1 9/10 4663 days 22%
Rafael 5/10 4665 days 17%
Marieke 9/10 4722 days 22%
woodolly 10/10 4972 days 22%
Linda and Peter 8/10 5008 days 21%
Andria Davis 8/10 5022 days 21%
Jane Holm 8/10 5077 days 21%
Bas Marieke 9/10 5370 days 22%
Dennis 9/10 5376 days 22%
Ulla 9/10 5383 days 22%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orakei Korako Geyserland Resort experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Orakei Korako Geyserland Resort experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Orakei Korako Geyserland Resort experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Final Ranking Score

77%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.