Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitai Maori Village

Valid Reviews

147 Valid Reviews

The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 29
20%
9/10 43
29%
8/10 34
23%
7/10 19
13%
6/10 12
8%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

81.36% Average

The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

135 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 135 face-to-face reviews:

Rating Count Percentage
10/10 26
19%
9/10 39
29%
8/10 31
23%
7/10 17
13%
6/10 12
9%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

80.89% Average

The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michele Geillon 10/10 1335 days true 4.53 100%
Stephanie Still 8/10 1351 days true 4.27 94%
Anna Scholten 8/10 1390 days true 4.2 93%
Sascha Daub 9/10 1391 days true 4.42 98%
Ulli 6/10 1395 days true 3.66 81%
Bram and Laura 7/10 1817 days true 3.26 72%
Lagarde 9/10 2059 days true 3.11 69%
Florian Littmann 7/10 2122 days true 2.72 60%
Anna 7/10 2122 days true 2.72 60%
Celine Darde 6/10 2132 days true 2.47 54%
Ludovic Denee 6/10 2132 days true 2.47 54%
Constanze 10/10 2461 days true 2.33 51%
Soren and Inelase Lindhardbell 9/10 2529 days true 2.19 48%
Soren and Inelase Lindhardbell 9/10 2529 days true 2.19 48%
Wouter Trumpie 7/10 2536 days true 1.98 44%
Timo Maschke 9/10 2538 days true 2.18 48%
Cennart ud Brock 8/10 2546 days true 2.05 45%
Alexander Klein 6/10 2551 days true 1.79 39%
Thibault Bonenfant 10/10 2553 days true 2.15 47%
Roshnie 8/10 2577 days true 1.99 44%
Moss 9/10 2807 days true 1.65 36%
Paul & Jayne Smith 5/10 2832 days true 1.3 29%
Tamara McVey 10/10 2834 days true 1.6 35%
M H Hansen 5/10 2834 days true 1.29 29%
Dirk & Marlene 9/10 2834 days true 1.6 35%
Lesley Nicolas 9/10 2834 days true 1.6 35%
Hans Oudenbroek 7/10 2836 days true 1.45 32%
Hayo Heerink 8/10 2837 days true 1.51 33%
de Weijer 2/10 2839 days true 1.19 26%
Magda Savels 9/10 2844 days true 1.58 35%
Dugald McCallum 10/10 2850 days true 1.57 35%
van Rees 8/10 2922 days true 1.35 30%
John & Myra Sloan 2/10 2922 days true 1.07 24%
Ron & Hannah de Reuver 5/10 2927 days true 1.15 25%
GenH 7/10 3157 days 0.88 19%
Zoe Barker 6/10 3162 days true 0.79 17%
Knapen 7/10 3168 days true 0.86 19%
Jason & Beth Berlin 10/10 3174 days true 0.93 21%
Nicola Thackray 9/10 3175 days true 0.93 21%
Gillian Powell 8/10 3189 days true 0.86 19%
J Blake 9/10 3192 days true 0.9 20%
Adam Hayley 5/10 3200 days true 0.71 16%
Valerie 10/10 3202 days true 0.88 19%
Annie Pennington 8/10 3203 days true 0.83 18%
Tayler Gray 5/10 3203 days true 0.71 16%
Rich Butler 4/10 3206 days true 0.69 15%
Seifert 10/10 3208 days true 0.86 19%
Henrik Petersen 8/10 3209 days true 0.82 18%
Barry 9/10 3209 days true 0.86 19%
Petersen 10/10 3209 days true 0.86 19%
Elinor Bell 6/10 3211 days true 0.71 16%
Clamdine 8/10 3211 days true 0.82 18%
Emma Wilkinson 9/10 3215 days true 0.85 19%
Jenny 8/10 3217 days true 0.8 18%
janrip 9/10 3278 days 0.73 16%
allesca 9/10 3339 days 0.61 13%
Jon van Hanten 8/10 3478 days true 0.32 7%
Charli Skinner 8/10 3483 days true 0.31 7%
Katy 7/10 3486 days true 0.29 6%
Jake Webster 4/10 3539 days true 0.17 4%
Andy & Louise Dutton 9/10 3540 days true 0.22 5%
Andy 7/10 3543 days true 0.19 4%
Matt Roper 9/10 3544 days true 0.21 5%
Michele Prevost 9/10 3548 days true 0.2 4%
Gerhard Kronen 6/10 3550 days true 0.16 4%
snodge 9/10 3553 days 0.19 4%
Barbara Peddie 8/10 3553 days 0.18 4%
Wender Jakoleseu 8/10 3555 days true 0.18 4%
M and H Lunn 8/10 3562 days true 0.16 4%
Johan 10/10 3563 days true 0.17 4%
Roger Trusedale 9/10 3563 days true 0.17 4%
Will Jemma 8/10 3566 days true 0.16 3%
David Rich 9/10 3566 days true 0.16 4%
Lousie Hug 9/10 3567 days true 0.16 4%
Anne Veser 10/10 3573 days true 0.15 3%
Caitriona Doyle 9/10 3575 days true 0.15 3%
Pam K 10/10 3580 days true 0.14 3%
Douglas Kirby 9/10 3594 days true 0.11 2%
Annemiek and Rianne 9/10 3594 days true 0.11 2%
Connie Graae 8/10 3598 days true 0.1 2%
Torsten Gehrke 7/10 3598 days true 0.09 2%
maleta 7/10 3664 days true 0.0 0%
canadianislandgirl 8/10 3673 days 0.0 0%
bhb 8/10 3704 days true 0.0 0%
mizzsharon 10/10 3704 days 0.0 0%
bondd 10/10 3752 days true 0.0 0%
Andrew 7/10 3857 days 0.0 0%
MorganK 8/10 3879 days true 0.0 0%
BouterG 9/10 3883 days true 0.0 0%
straw64 8/10 3887 days 0.0 0%
caroldarren 8/10 3887 days true 0.0 0%
Adi 10/10 3887 days true 0.0 0%
Jake1 8/10 3889 days true 0.0 0%
Katharina 9/10 3891 days true 0.0 0%
AlbertF 7/10 3893 days true 0.0 0%
LosItaly 10/10 3899 days true 0.0 0%
ClodaghM 7/10 3904 days true 0.0 0%
Andrew Wilson 9/10 3904 days true 0.0 0%
Robert 7/10 3910 days true 0.0 0%
Maria 8/10 3910 days true 0.0 0%
JohnE 5/10 3913 days true 0.0 0%
RachelR 8/10 3920 days true 0.0 0%
DavidMurray 10/10 3921 days true 0.0 0%
Lorna 9/10 3936 days true 0.0 0%
NinaH1 9/10 3937 days true 0.0 0%
Bruce 8/10 3937 days true 0.0 0%
Katy 6/10 3937 days true 0.0 0%
Daniel 6/10 3946 days true 0.0 0%
ArnarF 8/10 3946 days true 0.0 0%
SonjaS 9/10 3946 days true 0.0 0%
HenkR 8/10 3946 days true 0.0 0%
Salick 6/10 3951 days true 0.0 0%
Corien 7/10 3951 days true 0.0 0%
Stijn 8/10 3954 days true 0.0 0%
Andie 9/10 3959 days true 0.0 0%
Amy 9/10 3965 days true 0.0 0%
Zylstra 9/10 3967 days true 0.0 0%
Melinda 7/10 3971 days true 0.0 0%
landlord 9/10 3974 days 0.0 0%
Helen 8/10 3999 days true 0.0 0%
David 9/10 4000 days true 0.0 0%
Tony 10/10 4004 days true 0.0 0%
Paul 10/10 4004 days true 0.0 0%
Sabrina 9/10 4018 days true 0.0 0%
Hanna 8/10 4032 days true 0.0 0%
Gayle 9/10 4043 days true 0.0 0%
Rebekka 10/10 4050 days true 0.0 0%
Gemma 10/10 4053 days true 0.0 0%
Jeni 9/10 4073 days true 0.0 0%
Daniela Bell 7/10 4093 days true 0.0 0%
fgregory 10/10 4149 days 0.0 0%
Liz Brown 10/10 4223 days 0.0 0%
Naoko 10/10 4253 days true 0.0 0%
Ivan 10/10 4315 days true 0.0 0%
Jenny Hulsebosch 9/10 4315 days true 0.0 0%
Gail 10/10 4333 days true 0.0 0%
Stella 9/10 4356 days true 0.0 0%
marie-pier Poulin 10/10 4357 days true 0.0 0%
Michelle Orr 10/10 4369 days true 0.0 0%
Kevin 6/10 4372 days true 0.0 0%
JanKovar 10/10 4605 days true 0.0 0%
Flinders 7/10 4611 days true 0.0 0%
Dave 8/10 4617 days true 0.0 0%
Janning 8/10 4623 days true 0.0 0%
Hannah 9/10 4627 days true 0.0 0%
KikiNelissen 9/10 4665 days true 0.0 0%
Geert 6/10 4667 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Mitai Maori Village experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.