Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitai Maori Village

Valid Reviews

147 Valid Reviews

The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 29
20%
9/10 43
29%
8/10 34
23%
7/10 19
13%
6/10 12
8%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

81.36% Average

The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

135 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 135 face-to-face reviews:

Rating Count Percentage
10/10 26
19%
9/10 39
29%
8/10 31
23%
7/10 17
13%
6/10 12
9%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

80.89% Average

The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michele Geillon 10/10 1591 days true 4.03 100%
Stephanie Still 8/10 1607 days true 3.8 94%
Anna Scholten 8/10 1646 days true 3.73 92%
Sascha Daub 9/10 1647 days true 3.92 97%
Ulli 6/10 1651 days true 3.25 81%
Bram and Laura 7/10 2073 days true 2.81 70%
Lagarde 9/10 2315 days true 2.61 65%
Florian Littmann 7/10 2378 days true 2.27 56%
Anna 7/10 2378 days true 2.27 56%
Celine Darde 6/10 2388 days true 2.05 51%
Ludovic Denee 6/10 2388 days true 2.05 51%
Constanze 10/10 2717 days true 1.83 45%
Soren and Inelase Lindhardbell 9/10 2785 days true 1.69 42%
Soren and Inelase Lindhardbell 9/10 2785 days true 1.69 42%
Wouter Trumpie 7/10 2792 days true 1.53 38%
Timo Maschke 9/10 2794 days true 1.68 42%
Cennart ud Brock 8/10 2802 days true 1.58 39%
Alexander Klein 6/10 2807 days true 1.37 34%
Thibault Bonenfant 10/10 2809 days true 1.65 41%
Roshnie 8/10 2833 days true 1.52 38%
Moss 9/10 3063 days true 1.15 29%
Paul & Jayne Smith 5/10 3088 days true 0.89 22%
Tamara McVey 10/10 3090 days true 1.1 27%
M H Hansen 5/10 3090 days true 0.89 22%
Dirk & Marlene 9/10 3090 days true 1.1 27%
Lesley Nicolas 9/10 3090 days true 1.1 27%
Hans Oudenbroek 7/10 3092 days true 0.99 25%
Hayo Heerink 8/10 3093 days true 1.04 26%
de Weijer 2/10 3095 days true 0.81 20%
Magda Savels 9/10 3100 days true 1.08 27%
Dugald McCallum 10/10 3106 days true 1.06 26%
van Rees 8/10 3178 days true 0.88 22%
John & Myra Sloan 2/10 3178 days true 0.69 17%
Ron & Hannah de Reuver 5/10 3183 days true 0.74 18%
GenH 7/10 3413 days 0.42 10%
Zoe Barker 6/10 3418 days true 0.38 9%
Knapen 7/10 3424 days true 0.4 10%
Jason & Beth Berlin 10/10 3430 days true 0.43 11%
Nicola Thackray 9/10 3431 days true 0.43 11%
Gillian Powell 8/10 3445 days true 0.38 9%
J Blake 9/10 3448 days true 0.4 10%
Adam Hayley 5/10 3456 days true 0.31 8%
Valerie 10/10 3458 days true 0.38 9%
Annie Pennington 8/10 3459 days true 0.36 9%
Tayler Gray 5/10 3459 days true 0.3 8%
Rich Butler 4/10 3462 days true 0.29 7%
Seifert 10/10 3464 days true 0.36 9%
Henrik Petersen 8/10 3465 days true 0.34 9%
Barry 9/10 3465 days true 0.36 9%
Petersen 10/10 3465 days true 0.36 9%
Elinor Bell 6/10 3467 days true 0.3 7%
Clamdine 8/10 3467 days true 0.34 8%
Emma Wilkinson 9/10 3471 days true 0.35 9%
Jenny 8/10 3473 days true 0.33 8%
janrip 9/10 3534 days 0.23 6%
allesca 9/10 3595 days 0.11 3%
Jon van Hanten 8/10 3734 days true 0.0 0%
Charli Skinner 8/10 3739 days true 0.0 0%
Katy 7/10 3742 days true 0.0 0%
Jake Webster 4/10 3795 days true 0.0 0%
Andy & Louise Dutton 9/10 3796 days true 0.0 0%
Andy 7/10 3799 days true 0.0 0%
Matt Roper 9/10 3800 days true 0.0 0%
Michele Prevost 9/10 3804 days true 0.0 0%
Gerhard Kronen 6/10 3806 days true 0.0 0%
snodge 9/10 3809 days 0.0 0%
Barbara Peddie 8/10 3809 days 0.0 0%
Wender Jakoleseu 8/10 3811 days true 0.0 0%
M and H Lunn 8/10 3818 days true 0.0 0%
Johan 10/10 3819 days true 0.0 0%
Roger Trusedale 9/10 3819 days true 0.0 0%
Will Jemma 8/10 3822 days true 0.0 0%
David Rich 9/10 3822 days true 0.0 0%
Lousie Hug 9/10 3823 days true 0.0 0%
Anne Veser 10/10 3829 days true 0.0 0%
Caitriona Doyle 9/10 3831 days true 0.0 0%
Pam K 10/10 3836 days true 0.0 0%
Douglas Kirby 9/10 3850 days true 0.0 0%
Annemiek and Rianne 9/10 3850 days true 0.0 0%
Connie Graae 8/10 3854 days true 0.0 0%
Torsten Gehrke 7/10 3854 days true 0.0 0%
maleta 7/10 3920 days true 0.0 0%
canadianislandgirl 8/10 3929 days 0.0 0%
bhb 8/10 3960 days true 0.0 0%
mizzsharon 10/10 3960 days 0.0 0%
bondd 10/10 4008 days true 0.0 0%
Andrew 7/10 4113 days 0.0 0%
MorganK 8/10 4135 days true 0.0 0%
BouterG 9/10 4139 days true 0.0 0%
straw64 8/10 4143 days 0.0 0%
caroldarren 8/10 4143 days true 0.0 0%
Adi 10/10 4143 days true 0.0 0%
Jake1 8/10 4145 days true 0.0 0%
Katharina 9/10 4147 days true 0.0 0%
AlbertF 7/10 4149 days true 0.0 0%
LosItaly 10/10 4155 days true 0.0 0%
ClodaghM 7/10 4160 days true 0.0 0%
Andrew Wilson 9/10 4160 days true 0.0 0%
Robert 7/10 4166 days true 0.0 0%
Maria 8/10 4166 days true 0.0 0%
JohnE 5/10 4169 days true 0.0 0%
RachelR 8/10 4176 days true 0.0 0%
DavidMurray 10/10 4177 days true 0.0 0%
Lorna 9/10 4192 days true 0.0 0%
NinaH1 9/10 4193 days true 0.0 0%
Bruce 8/10 4193 days true 0.0 0%
Katy 6/10 4193 days true 0.0 0%
Daniel 6/10 4202 days true 0.0 0%
ArnarF 8/10 4202 days true 0.0 0%
SonjaS 9/10 4202 days true 0.0 0%
HenkR 8/10 4202 days true 0.0 0%
Salick 6/10 4207 days true 0.0 0%
Corien 7/10 4207 days true 0.0 0%
Stijn 8/10 4210 days true 0.0 0%
Andie 9/10 4215 days true 0.0 0%
Amy 9/10 4221 days true 0.0 0%
Zylstra 9/10 4223 days true 0.0 0%
Melinda 7/10 4227 days true 0.0 0%
landlord 9/10 4230 days 0.0 0%
Helen 8/10 4255 days true 0.0 0%
David 9/10 4256 days true 0.0 0%
Tony 10/10 4260 days true 0.0 0%
Paul 10/10 4260 days true 0.0 0%
Sabrina 9/10 4274 days true 0.0 0%
Hanna 8/10 4288 days true 0.0 0%
Gayle 9/10 4299 days true 0.0 0%
Rebekka 10/10 4306 days true 0.0 0%
Gemma 10/10 4309 days true 0.0 0%
Jeni 9/10 4329 days true 0.0 0%
Daniela Bell 7/10 4349 days true 0.0 0%
fgregory 10/10 4405 days 0.0 0%
Liz Brown 10/10 4479 days 0.0 0%
Naoko 10/10 4509 days true 0.0 0%
Ivan 10/10 4571 days true 0.0 0%
Jenny Hulsebosch 9/10 4571 days true 0.0 0%
Gail 10/10 4589 days true 0.0 0%
Stella 9/10 4612 days true 0.0 0%
marie-pier Poulin 10/10 4613 days true 0.0 0%
Michelle Orr 10/10 4625 days true 0.0 0%
Kevin 6/10 4628 days true 0.0 0%
JanKovar 10/10 4861 days true 0.0 0%
Flinders 7/10 4867 days true 0.0 0%
Dave 8/10 4873 days true 0.0 0%
Janning 8/10 4879 days true 0.0 0%
Hannah 9/10 4883 days true 0.0 0%
KikiNelissen 9/10 4921 days true 0.0 0%
Geert 6/10 4923 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.15% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 121 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitai Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.12%
198 -2.13%
199 -2.14%
200 -2.15%
201 -2.16%
202 -2.17%
203 -2.18%

Final Ranking Score

77%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.