Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mitai Maori Village

Valid Reviews

147 Valid Reviews

The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 29
20%
9/10 43
29%
8/10 34
23%
7/10 19
13%
6/10 12
8%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

81.36% Average

The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

135 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 135 face-to-face reviews:

Rating Count Percentage
10/10 26
19%
9/10 39
29%
8/10 31
23%
7/10 17
13%
6/10 12
9%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

80.89% Average

The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.30%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Michele Geillon 10/10 2333 days 100%
Stephanie Still 8/10 2349 days 93%
Anna Scholten 8/10 2388 days 91%
Sascha Daub 9/10 2389 days 96%
Ulli 6/10 2393 days 78%
Bram and Laura 7/10 2815 days 55%
Lagarde 9/10 3057 days 42%
Florian Littmann 7/10 3120 days 33%
Anna 7/10 3120 days 33%
Celine Darde 6/10 3130 days 29%
Ludovic Denee 6/10 3130 days 29%
Constanze 10/10 3459 days 10%
Soren and Inelase Lindhardbell 9/10 3527 days 4%
Soren and Inelase Lindhardbell 9/10 3527 days 4%
Wouter Trumpie 7/10 3534 days 3%
Timo Maschke 9/10 3536 days 3%
Cennart ud Brock 8/10 3544 days 2%
Alexander Klein 6/10 3549 days 1%
Thibault Bonenfant 10/10 3551 days 2%
Roshnie 8/10 3575 days 0%
Moss 9/10 3805 days 35%
Paul & Jayne Smith 5/10 3830 days 28%
Tamara McVey 10/10 3832 days 35%
M H Hansen 5/10 3832 days 28%
Dirk & Marlene 9/10 3832 days 35%
Lesley Nicolas 9/10 3832 days 35%
Hans Oudenbroek 7/10 3834 days 32%
Hayo Heerink 8/10 3835 days 33%
de Weijer 2/10 3837 days 25%
Magda Savels 9/10 3842 days 35%
Dugald McCallum 10/10 3848 days 35%
van Rees 8/10 3920 days 33%
John & Myra Sloan 2/10 3920 days 25%
Ron & Hannah de Reuver 5/10 3925 days 28%
GenH 7/10 4155 days 32%
Zoe Barker 6/10 4160 days 28%
Knapen 7/10 4166 days 32%
Jason & Beth Berlin 10/10 4172 days 35%
Nicola Thackray 9/10 4173 days 35%
Gillian Powell 8/10 4187 days 33%
J Blake 9/10 4190 days 35%
Adam Hayley 5/10 4198 days 28%
Valerie 10/10 4200 days 35%
Annie Pennington 8/10 4201 days 33%
Tayler Gray 5/10 4201 days 28%
Rich Butler 4/10 4204 days 27%
Seifert 10/10 4206 days 35%
Henrik Petersen 8/10 4207 days 33%
Barry 9/10 4207 days 35%
Petersen 10/10 4207 days 35%
Elinor Bell 6/10 4209 days 28%
Clamdine 8/10 4209 days 33%
Emma Wilkinson 9/10 4213 days 35%
Jenny 8/10 4215 days 33%
janrip 9/10 4276 days 35%
allesca 9/10 4337 days 35%
Jon van Hanten 8/10 4476 days 33%
Charli Skinner 8/10 4481 days 33%
Katy 7/10 4484 days 32%
Jake Webster 4/10 4537 days 27%
Andy & Louise Dutton 9/10 4538 days 35%
Andy 7/10 4541 days 32%
Matt Roper 9/10 4542 days 35%
Michele Prevost 9/10 4546 days 35%
Gerhard Kronen 6/10 4548 days 28%
snodge 9/10 4551 days 35%
Barbara Peddie 8/10 4551 days 33%
Wender Jakoleseu 8/10 4553 days 33%
M and H Lunn 8/10 4560 days 33%
Johan 10/10 4561 days 35%
Roger Trusedale 9/10 4561 days 35%
Will Jemma 8/10 4564 days 33%
David Rich 9/10 4564 days 35%
Lousie Hug 9/10 4565 days 35%
Anne Veser 10/10 4571 days 35%
Caitriona Doyle 9/10 4573 days 35%
Pam K 10/10 4578 days 35%
Douglas Kirby 9/10 4592 days 35%
Annemiek and Rianne 9/10 4592 days 35%
Connie Graae 8/10 4596 days 33%
Torsten Gehrke 7/10 4596 days 32%
maleta 7/10 4662 days 32%
canadianislandgirl 8/10 4671 days 33%
bhb 8/10 4702 days 33%
mizzsharon 10/10 4702 days 35%
bondd 10/10 4750 days 35%
Andrew 7/10 4855 days 32%
MorganK 8/10 4877 days 33%
BouterG 9/10 4881 days 35%
straw64 8/10 4885 days 33%
caroldarren 8/10 4885 days 33%
Adi 10/10 4885 days 35%
Jake1 8/10 4887 days 33%
Katharina 9/10 4889 days 35%
AlbertF 7/10 4891 days 32%
LosItaly 10/10 4897 days 35%
ClodaghM 7/10 4902 days 32%
Andrew Wilson 9/10 4902 days 35%
Robert 7/10 4908 days 32%
Maria 8/10 4908 days 33%
JohnE 5/10 4911 days 28%
RachelR 8/10 4918 days 33%
DavidMurray 10/10 4919 days 35%
Lorna 9/10 4934 days 35%
NinaH1 9/10 4935 days 35%
Bruce 8/10 4935 days 33%
Katy 6/10 4935 days 28%
Daniel 6/10 4944 days 28%
ArnarF 8/10 4944 days 33%
SonjaS 9/10 4944 days 35%
HenkR 8/10 4944 days 33%
Salick 6/10 4949 days 28%
Corien 7/10 4949 days 32%
Stijn 8/10 4952 days 33%
Andie 9/10 4957 days 35%
Amy 9/10 4963 days 35%
Zylstra 9/10 4965 days 35%
Melinda 7/10 4969 days 32%
landlord 9/10 4972 days 35%
Helen 8/10 4997 days 33%
David 9/10 4998 days 35%
Tony 10/10 5002 days 35%
Paul 10/10 5002 days 35%
Sabrina 9/10 5016 days 35%
Hanna 8/10 5030 days 33%
Gayle 9/10 5041 days 35%
Rebekka 10/10 5048 days 35%
Gemma 10/10 5051 days 35%
Jeni 9/10 5071 days 35%
Daniela Bell 7/10 5091 days 32%
fgregory 10/10 5147 days 35%
Liz Brown 10/10 5221 days 35%
Naoko 10/10 5251 days 35%
Ivan 10/10 5313 days 35%
Jenny Hulsebosch 9/10 5313 days 35%
Gail 10/10 5331 days 35%
Stella 9/10 5354 days 35%
marie-pier Poulin 10/10 5355 days 35%
Michelle Orr 10/10 5367 days 35%
Kevin 6/10 5370 days 28%
JanKovar 10/10 5603 days 35%
Flinders 7/10 5609 days 32%
Dave 8/10 5615 days 33%
Janning 8/10 5621 days 33%
Hannah 9/10 5625 days 35%
KikiNelissen 9/10 5663 days 35%
Geert 6/10 5665 days 28%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.31% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 113 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitai Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.28%
198 -2.29%
199 -2.30%
200 -2.31%
201 -2.32%
202 -2.33%
203 -2.35%

Final Ranking Score

80%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.