Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
147 Valid Reviews
The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
135 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 135 face-to-face reviews:
The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Michele Geillon||10/10||2133 days||100%|
|Stephanie Still||8/10||2149 days||94%|
|Anna Scholten||8/10||2188 days||92%|
|Sascha Daub||9/10||2189 days||96%|
|Bram and Laura||7/10||2615 days||62%|
|Florian Littmann||7/10||2920 days||44%|
|Celine Darde||6/10||2930 days||39%|
|Ludovic Denee||6/10||2930 days||39%|
|Soren and Inelase Lindhardbell||9/10||3327 days||21%|
|Soren and Inelase Lindhardbell||9/10||3327 days||21%|
|Wouter Trumpie||7/10||3334 days||19%|
|Timo Maschke||9/10||3336 days||21%|
|Cennart ud Brock||8/10||3344 days||19%|
|Alexander Klein||6/10||3349 days||16%|
|Thibault Bonenfant||10/10||3351 days||20%|
|Paul & Jayne Smith||5/10||3630 days||1%|
|Tamara McVey||10/10||3632 days||1%|
|M H Hansen||5/10||3632 days||1%|
|Dirk & Marlene||9/10||3632 days||1%|
|Lesley Nicolas||9/10||3632 days||1%|
|Hans Oudenbroek||7/10||3634 days||1%|
|Hayo Heerink||8/10||3635 days||1%|
|de Weijer||2/10||3637 days||1%|
|Magda Savels||9/10||3642 days||0%|
|Dugald McCallum||10/10||3648 days||0%|
|van Rees||8/10||3720 days||32%|
|John & Myra Sloan||2/10||3720 days||25%|
|Ron & Hannah de Reuver||5/10||3725 days||27%|
|Zoe Barker||6/10||3960 days||28%|
|Jason & Beth Berlin||10/10||3972 days||34%|
|Nicola Thackray||9/10||3973 days||34%|
|Gillian Powell||8/10||3987 days||32%|
|J Blake||9/10||3990 days||34%|
|Adam Hayley||5/10||3998 days||27%|
|Annie Pennington||8/10||4001 days||32%|
|Tayler Gray||5/10||4001 days||27%|
|Rich Butler||4/10||4004 days||27%|
|Henrik Petersen||8/10||4007 days||32%|
|Elinor Bell||6/10||4009 days||28%|
|Emma Wilkinson||9/10||4013 days||34%|
|Jon van Hanten||8/10||4276 days||32%|
|Charli Skinner||8/10||4281 days||32%|
|Jake Webster||4/10||4337 days||27%|
|Andy & Louise Dutton||9/10||4338 days||34%|
|Matt Roper||9/10||4342 days||34%|
|Michele Prevost||9/10||4346 days||34%|
|Gerhard Kronen||6/10||4348 days||28%|
|Barbara Peddie||8/10||4351 days||32%|
|Wender Jakoleseu||8/10||4353 days||32%|
|M and H Lunn||8/10||4360 days||32%|
|Roger Trusedale||9/10||4361 days||34%|
|Will Jemma||8/10||4364 days||32%|
|David Rich||9/10||4364 days||34%|
|Lousie Hug||9/10||4365 days||34%|
|Anne Veser||10/10||4371 days||34%|
|Caitriona Doyle||9/10||4373 days||34%|
|Pam K||10/10||4378 days||34%|
|Douglas Kirby||9/10||4392 days||34%|
|Annemiek and Rianne||9/10||4392 days||34%|
|Connie Graae||8/10||4396 days||32%|
|Torsten Gehrke||7/10||4396 days||31%|
|Andrew Wilson||9/10||4702 days||34%|
|Daniela Bell||7/10||4891 days||31%|
|Liz Brown||10/10||5021 days||34%|
|Jenny Hulsebosch||9/10||5113 days||34%|
|marie-pier Poulin||10/10||5155 days||34%|
|Michelle Orr||10/10||5167 days||34%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mitai Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.