Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitai Maori Village

Valid Reviews

147 Valid Reviews

The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 29
20%
9/10 43
29%
8/10 34
23%
7/10 19
13%
6/10 12
8%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

81.36% Average

The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

135 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 135 face-to-face reviews:

Rating Count Percentage
10/10 26
19%
9/10 39
29%
8/10 31
23%
7/10 17
13%
6/10 12
9%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

80.89% Average

The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.53%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Michele Geillon 10/10 2133 days 100%
Stephanie Still 8/10 2149 days 94%
Anna Scholten 8/10 2188 days 92%
Sascha Daub 9/10 2189 days 96%
Ulli 6/10 2193 days 80%
Bram and Laura 7/10 2615 days 62%
Lagarde 9/10 2857 days 52%
Florian Littmann 7/10 2920 days 44%
Anna 7/10 2920 days 44%
Celine Darde 6/10 2930 days 39%
Ludovic Denee 6/10 2930 days 39%
Constanze 10/10 3259 days 26%
Soren and Inelase Lindhardbell 9/10 3327 days 21%
Soren and Inelase Lindhardbell 9/10 3327 days 21%
Wouter Trumpie 7/10 3334 days 19%
Timo Maschke 9/10 3336 days 21%
Cennart ud Brock 8/10 3344 days 19%
Alexander Klein 6/10 3349 days 16%
Thibault Bonenfant 10/10 3351 days 20%
Roshnie 8/10 3375 days 17%
Moss 9/10 3605 days 3%
Paul & Jayne Smith 5/10 3630 days 1%
Tamara McVey 10/10 3632 days 1%
M H Hansen 5/10 3632 days 1%
Dirk & Marlene 9/10 3632 days 1%
Lesley Nicolas 9/10 3632 days 1%
Hans Oudenbroek 7/10 3634 days 1%
Hayo Heerink 8/10 3635 days 1%
de Weijer 2/10 3637 days 1%
Magda Savels 9/10 3642 days 0%
Dugald McCallum 10/10 3648 days 0%
van Rees 8/10 3720 days 32%
John & Myra Sloan 2/10 3720 days 25%
Ron & Hannah de Reuver 5/10 3725 days 27%
GenH 7/10 3955 days 31%
Zoe Barker 6/10 3960 days 28%
Knapen 7/10 3966 days 31%
Jason & Beth Berlin 10/10 3972 days 34%
Nicola Thackray 9/10 3973 days 34%
Gillian Powell 8/10 3987 days 32%
J Blake 9/10 3990 days 34%
Adam Hayley 5/10 3998 days 27%
Valerie 10/10 4000 days 34%
Annie Pennington 8/10 4001 days 32%
Tayler Gray 5/10 4001 days 27%
Rich Butler 4/10 4004 days 27%
Seifert 10/10 4006 days 34%
Henrik Petersen 8/10 4007 days 32%
Barry 9/10 4007 days 34%
Petersen 10/10 4007 days 34%
Elinor Bell 6/10 4009 days 28%
Clamdine 8/10 4009 days 32%
Emma Wilkinson 9/10 4013 days 34%
Jenny 8/10 4015 days 32%
janrip 9/10 4076 days 34%
allesca 9/10 4137 days 34%
Jon van Hanten 8/10 4276 days 32%
Charli Skinner 8/10 4281 days 32%
Katy 7/10 4284 days 31%
Jake Webster 4/10 4337 days 27%
Andy & Louise Dutton 9/10 4338 days 34%
Andy 7/10 4341 days 31%
Matt Roper 9/10 4342 days 34%
Michele Prevost 9/10 4346 days 34%
Gerhard Kronen 6/10 4348 days 28%
snodge 9/10 4351 days 34%
Barbara Peddie 8/10 4351 days 32%
Wender Jakoleseu 8/10 4353 days 32%
M and H Lunn 8/10 4360 days 32%
Johan 10/10 4361 days 34%
Roger Trusedale 9/10 4361 days 34%
Will Jemma 8/10 4364 days 32%
David Rich 9/10 4364 days 34%
Lousie Hug 9/10 4365 days 34%
Anne Veser 10/10 4371 days 34%
Caitriona Doyle 9/10 4373 days 34%
Pam K 10/10 4378 days 34%
Douglas Kirby 9/10 4392 days 34%
Annemiek and Rianne 9/10 4392 days 34%
Connie Graae 8/10 4396 days 32%
Torsten Gehrke 7/10 4396 days 31%
maleta 7/10 4462 days 31%
canadianislandgirl 8/10 4471 days 32%
bhb 8/10 4502 days 32%
mizzsharon 10/10 4502 days 34%
bondd 10/10 4550 days 34%
Andrew 7/10 4655 days 31%
MorganK 8/10 4677 days 32%
BouterG 9/10 4681 days 34%
straw64 8/10 4685 days 32%
caroldarren 8/10 4685 days 32%
Adi 10/10 4685 days 34%
Jake1 8/10 4687 days 32%
Katharina 9/10 4689 days 34%
AlbertF 7/10 4691 days 31%
LosItaly 10/10 4697 days 34%
ClodaghM 7/10 4702 days 31%
Andrew Wilson 9/10 4702 days 34%
Robert 7/10 4708 days 31%
Maria 8/10 4708 days 32%
JohnE 5/10 4711 days 27%
RachelR 8/10 4718 days 32%
DavidMurray 10/10 4719 days 34%
Lorna 9/10 4734 days 34%
NinaH1 9/10 4735 days 34%
Bruce 8/10 4735 days 32%
Katy 6/10 4735 days 28%
Daniel 6/10 4744 days 28%
ArnarF 8/10 4744 days 32%
SonjaS 9/10 4744 days 34%
HenkR 8/10 4744 days 32%
Salick 6/10 4749 days 28%
Corien 7/10 4749 days 31%
Stijn 8/10 4752 days 32%
Andie 9/10 4757 days 34%
Amy 9/10 4763 days 34%
Zylstra 9/10 4765 days 34%
Melinda 7/10 4769 days 31%
landlord 9/10 4772 days 34%
Helen 8/10 4797 days 32%
David 9/10 4798 days 34%
Tony 10/10 4802 days 34%
Paul 10/10 4802 days 34%
Sabrina 9/10 4816 days 34%
Hanna 8/10 4830 days 32%
Gayle 9/10 4841 days 34%
Rebekka 10/10 4848 days 34%
Gemma 10/10 4851 days 34%
Jeni 9/10 4871 days 34%
Daniela Bell 7/10 4891 days 31%
fgregory 10/10 4947 days 34%
Liz Brown 10/10 5021 days 34%
Naoko 10/10 5051 days 34%
Ivan 10/10 5113 days 34%
Jenny Hulsebosch 9/10 5113 days 34%
Gail 10/10 5131 days 34%
Stella 9/10 5154 days 34%
marie-pier Poulin 10/10 5155 days 34%
Michelle Orr 10/10 5167 days 34%
Kevin 6/10 5170 days 28%
JanKovar 10/10 5403 days 34%
Flinders 7/10 5409 days 31%
Dave 8/10 5415 days 32%
Janning 8/10 5421 days 32%
Hannah 9/10 5425 days 34%
KikiNelissen 9/10 5463 days 34%
Geert 6/10 5465 days 28%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.13% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Mitai Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.07%
198 -4.09%
199 -4.11%
200 -4.13%
201 -4.15%
202 -4.17%
203 -4.19%

Final Ranking Score

78%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.