Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mitai Maori Village.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Mitai Maori Village

Valid Reviews

147 Valid Reviews

The Mitai Maori Village experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 147 valid reviews:

Rating Count Percentage
10/10 29
20%
9/10 43
29%
8/10 34
23%
7/10 19
13%
6/10 12
8%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

81.36% Average

The raw data average (mean) for all the Mitai Maori Village valid reviews is 81.36% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

135 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 147 valid reviews, the experience has 135 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 135 face-to-face reviews:

Rating Count Percentage
10/10 26
19%
9/10 39
29%
8/10 31
23%
7/10 17
13%
6/10 12
9%
5/10 6
4%
4/10 2
1%
3/10 0
0%
2/10 2
1%
1/10 0
0%

80.89% Average

The raw data average (mean) for all the Mitai Maori Village face-to-face reviews is 80.89% and is based on 135 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michele Geillon 10/10 1269 days true 4.7 100%
Stephanie Still 8/10 1285 days true 4.44 94%
Anna Scholten 8/10 1324 days true 4.38 93%
Sascha Daub 9/10 1325 days true 4.61 98%
Ulli 6/10 1329 days true 3.82 81%
Bram and Laura 7/10 1751 days true 3.53 75%
Lagarde 9/10 1993 days true 3.46 74%
Florian Littmann 7/10 2056 days true 3.05 65%
Anna 7/10 2056 days true 3.05 65%
Celine Darde 6/10 2066 days true 2.77 59%
Ludovic Denee 6/10 2066 days true 2.77 59%
Constanze 10/10 2395 days true 2.77 59%
Soren and Inelase Lindhardbell 9/10 2463 days true 2.66 57%
Soren and Inelase Lindhardbell 9/10 2463 days true 2.66 57%
Wouter Trumpie 7/10 2470 days true 2.41 51%
Timo Maschke 9/10 2472 days true 2.64 56%
Cennart ud Brock 8/10 2480 days true 2.5 53%
Alexander Klein 6/10 2485 days true 2.17 46%
Thibault Bonenfant 10/10 2487 days true 2.62 56%
Roshnie 8/10 2511 days true 2.45 52%
Moss 9/10 2741 days true 2.18 46%
Paul & Jayne Smith 5/10 2766 days true 1.73 37%
Tamara McVey 10/10 2768 days true 2.14 45%
M H Hansen 5/10 2768 days true 1.73 37%
Dirk & Marlene 9/10 2768 days true 2.14 45%
Lesley Nicolas 9/10 2768 days true 2.14 45%
Hans Oudenbroek 7/10 2770 days true 1.94 41%
Hayo Heerink 8/10 2771 days true 2.02 43%
de Weijer 2/10 2773 days true 1.6 34%
Magda Savels 9/10 2778 days true 2.12 45%
Dugald McCallum 10/10 2784 days true 2.11 45%
van Rees 8/10 2856 days true 1.89 40%
John & Myra Sloan 2/10 2856 days true 1.49 32%
Ron & Hannah de Reuver 5/10 2861 days true 1.6 34%
GenH 7/10 3091 days 1.44 31%
Zoe Barker 6/10 3096 days true 1.31 28%
Knapen 7/10 3102 days true 1.42 30%
Jason & Beth Berlin 10/10 3108 days true 1.55 33%
Nicola Thackray 9/10 3109 days true 1.55 33%
Gillian Powell 8/10 3123 days true 1.45 31%
J Blake 9/10 3126 days true 1.52 32%
Adam Hayley 5/10 3134 days true 1.22 26%
Valerie 10/10 3136 days true 1.51 32%
Annie Pennington 8/10 3137 days true 1.43 30%
Tayler Gray 5/10 3137 days true 1.22 26%
Rich Butler 4/10 3140 days true 1.18 25%
Seifert 10/10 3142 days true 1.49 32%
Henrik Petersen 8/10 3143 days true 1.42 30%
Barry 9/10 3143 days true 1.49 32%
Petersen 10/10 3143 days true 1.49 32%
Elinor Bell 6/10 3145 days true 1.24 26%
Clamdine 8/10 3145 days true 1.42 30%
Emma Wilkinson 9/10 3149 days true 1.48 32%
Jenny 8/10 3151 days true 1.41 30%
janrip 9/10 3212 days 1.38 29%
allesca 9/10 3273 days 1.27 27%
Jon van Hanten 8/10 3412 days true 0.98 21%
Charli Skinner 8/10 3417 days true 0.97 21%
Katy 7/10 3420 days true 0.93 20%
Jake Webster 4/10 3473 days true 0.73 16%
Andy & Louise Dutton 9/10 3474 days true 0.93 20%
Andy 7/10 3477 days true 0.84 18%
Matt Roper 9/10 3478 days true 0.92 20%
Michele Prevost 9/10 3482 days true 0.91 19%
Gerhard Kronen 6/10 3484 days true 0.75 16%
snodge 9/10 3487 days 0.9 19%
Barbara Peddie 8/10 3487 days 0.86 18%
Wender Jakoleseu 8/10 3489 days true 0.86 18%
M and H Lunn 8/10 3496 days true 0.84 18%
Johan 10/10 3497 days true 0.89 19%
Roger Trusedale 9/10 3497 days true 0.89 19%
Will Jemma 8/10 3500 days true 0.84 18%
David Rich 9/10 3500 days true 0.88 19%
Lousie Hug 9/10 3501 days true 0.88 19%
Anne Veser 10/10 3507 days true 0.87 18%
Caitriona Doyle 9/10 3509 days true 0.87 18%
Pam K 10/10 3514 days true 0.86 18%
Douglas Kirby 9/10 3528 days true 0.83 18%
Annemiek and Rianne 9/10 3528 days true 0.83 18%
Connie Graae 8/10 3532 days true 0.79 17%
Torsten Gehrke 7/10 3532 days true 0.75 16%
maleta 7/10 3598 days true 0.65 14%
canadianislandgirl 8/10 3607 days 0.66 14%
bhb 8/10 3638 days true 0.61 13%
mizzsharon 10/10 3638 days 0.65 14%
bondd 10/10 3686 days true 0.56 12%
Andrew 7/10 3791 days 0.35 7%
MorganK 8/10 3813 days true 0.33 7%
BouterG 9/10 3817 days true 0.34 7%
straw64 8/10 3821 days 0.32 7%
caroldarren 8/10 3821 days true 0.32 7%
Adi 10/10 3822 days true 0.33 7%
Jake1 8/10 3823 days true 0.31 7%
Katharina 9/10 3825 days true 0.33 7%
AlbertF 7/10 3828 days true 0.29 6%
LosItaly 10/10 3833 days true 0.31 7%
ClodaghM 7/10 3838 days true 0.28 6%
Andrew Wilson 9/10 3838 days true 0.3 6%
Robert 7/10 3845 days true 0.26 6%
Maria 8/10 3845 days true 0.28 6%
JohnE 5/10 3847 days true 0.23 5%
RachelR 8/10 3854 days true 0.26 6%
DavidMurray 10/10 3855 days true 0.27 6%
Lorna 9/10 3871 days true 0.25 5%
NinaH1 9/10 3871 days true 0.25 5%
Bruce 8/10 3872 days true 0.23 5%
Katy 6/10 3872 days true 0.2 4%
Daniel 6/10 3880 days true 0.19 4%
ArnarF 8/10 3880 days true 0.22 5%
SonjaS 9/10 3880 days true 0.23 5%
HenkR 8/10 3880 days true 0.22 5%
Salick 6/10 3886 days true 0.18 4%
Corien 7/10 3886 days true 0.2 4%
Stijn 8/10 3888 days true 0.21 4%
Andie 9/10 3893 days true 0.21 4%
Amy 9/10 3900 days true 0.2 4%
Zylstra 9/10 3902 days true 0.19 4%
Melinda 7/10 3906 days true 0.17 4%
landlord 9/10 3908 days 0.18 4%
Helen 8/10 3934 days true 0.13 3%
David 9/10 3935 days true 0.14 3%
Tony 10/10 3938 days true 0.13 3%
Paul 10/10 3938 days true 0.13 3%
Sabrina 9/10 3953 days true 0.11 2%
Hanna 8/10 3967 days true 0.08 2%
Gayle 9/10 3978 days true 0.06 1%
Rebekka 10/10 3985 days true 0.05 1%
Gemma 10/10 3988 days true 0.05 1%
Jeni 9/10 4008 days true 0.01 0%
Daniela Bell 7/10 4028 days true 0.0 0%
fgregory 10/10 4084 days 0.0 0%
Liz Brown 10/10 4158 days 0.0 0%
Naoko 10/10 4187 days true 0.0 0%
Ivan 10/10 4249 days true 0.0 0%
Jenny Hulsebosch 9/10 4249 days true 0.0 0%
Gail 10/10 4267 days true 0.0 0%
Stella 9/10 4290 days true 0.0 0%
marie-pier Poulin 10/10 4291 days true 0.0 0%
Michelle Orr 10/10 4303 days true 0.0 0%
Kevin 6/10 4306 days true 0.0 0%
JanKovar 10/10 4539 days true 0.0 0%
Flinders 7/10 4545 days true 0.0 0%
Dave 8/10 4551 days true 0.0 0%
Janning 8/10 4557 days true 0.0 0%
Hannah 9/10 4561 days true 0.0 0%
KikiNelissen 9/10 4599 days true 0.0 0%
Geert 6/10 4601 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mitai Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Mitai Maori Village experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Mitai Maori Village experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

76%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.