G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Harbour Tourist Park Oamaru.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Harbour Tourist Park Oamaru
Valid Reviews
104 Valid Reviews
The Harbour Tourist Park Oamaru experience has a total of 108 reviews. There are 104 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 104 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 104 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
36% |
| 9/10 | 25 |
|
24% |
| 8/10 | 20 |
|
19% |
| 7/10 | 9 |
|
9% |
| 6/10 | 7 |
|
7% |
| 5/10 | 5 |
|
5% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.38% Average
The raw data average (mean) for all the Harbour Tourist Park Oamaru valid reviews is 85.38% and is based on 104 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
86.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| O. Muenster | 10/10 | 190 days | 100% |
| Mireille & Philippe | 8/10 | 252 days | 96% |
| Danielle | 9/10 | 496 days | 87% |
| Nuala McAleer | 10/10 | 555 days | 84% |
| Hannah | 10/10 | 555 days | 84% |
| Mladen Savov | 10/10 | 617 days | 80% |
| Rory | 5/10 | 647 days | 59% |
| Sue Peggs | 10/10 | 647 days | 78% |
| Symen | 7/10 | 892 days | 52% |
| Ian Garcia | 5/10 | 921 days | 40% |
| Ulli | 5/10 | 952 days | 38% |
| Pippin | 8/10 | 983 days | 45% |
| Anna | 10/10 | 983 days | 46% |
| Dan | 8/10 | 1073 days | 37% |
| Marie Perret | 6/10 | 1073 days | 33% |
| Varneia | 9/10 | 1196 days | 28% |
| Liz | 9/10 | 1227 days | 26% |
| Julia | 10/10 | 1317 days | 20% |
| Kirsty Speers | 10/10 | 1378 days | 17% |
| Sarah | 8/10 | 1378 days | 16% |
| Colin | 10/10 | 1438 days | 14% |
| Sara | 5/10 | 2168 days | 3% |
| Katie | 8/10 | 2413 days | 4% |
| Anton | 9/10 | 2413 days | 4% |
| Leona | 8/10 | 2413 days | 4% |
| Jennifer Hebert | 10/10 | 2444 days | 4% |
| Jennifer Hebert | 10/10 | 2444 days | 4% |
| Tea | 9/10 | 2444 days | 4% |
| Beth Carlton | 10/10 | 2474 days | 4% |
| ShaneandJosiegoat | 9/10 | 2505 days | 3% |
| EmStems | 8/10 | 2534 days | 3% |
| Joanne | 6/10 | 2719 days | 3% |
| Stefan Miedzinski | 10/10 | 2719 days | 3% |
| Flo | 9/10 | 2747 days | 3% |
| Siggi &Brian | 9/10 | 2778 days | 3% |
| Marilli | 8/10 | 2809 days | 3% |
| Mel | 9/10 | 2839 days | 3% |
| helen reeve | 8/10 | 2870 days | 3% |
| Melinda Pyke | 9/10 | 2899 days | 3% |
| S Weslake | 7/10 | 3053 days | 2% |
| Peacock | 8/10 | 3053 days | 2% |
| sand.sarit | 10/10 | 3053 days | 2% |
| Kat | 9/10 | 3084 days | 2% |
| Ben H | 10/10 | 3084 days | 2% |
| Mark Lindeman | 10/10 | 3112 days | 2% |
| Eversons | 10/10 | 3112 days | 2% |
| Nick Cartmell | 6/10 | 3117 days | 1% |
| Suzanne Wijsman | 10/10 | 3120 days | 2% |
| Joe Trigg | 10/10 | 3222 days | 2% |
| Phil and Mel Rowson | 10/10 | 3223 days | 2% |
| Howard Morris | 9/10 | 3236 days | 2% |
| Michael Taing | 9/10 | 3237 days | 2% |
| Yasmin Tisdall | 10/10 | 3257 days | 2% |
| Nathan Lal | 10/10 | 3315 days | 2% |
| Jane | 9/10 | 3358 days | 2% |
| Eric Lau | 3/10 | 3405 days | 1% |
| Janet Pentelow | 9/10 | 3409 days | 2% |
| Jessica Holmes | 8/10 | 3414 days | 2% |
| Harriet Smith | 10/10 | 3442 days | 2% |
| Valeska Lauer | 10/10 | 3449 days | 2% |
| Kati Behrendt | 10/10 | 3455 days | 2% |
| Trent O'Keeffe | 9/10 | 3498 days | 2% |
| Erich Brueggermann | 8/10 | 3506 days | 1% |
| Walter Neff | 9/10 | 3507 days | 2% |
| Rebecca Lindsey | 9/10 | 3507 days | 2% |
| Sylvie Martel | 10/10 | 3527 days | 1% |
| P Rhodes | 8/10 | 3537 days | 1% |
| Rima | 10/10 | 3547 days | 1% |
| Marie Bittmann | 9/10 | 3568 days | 1% |
| Mike Guest | 8/10 | 3587 days | 1% |
| Lyle Walker | 10/10 | 3607 days | 1% |
| Jim MacDiarmid | 8/10 | 3691 days | 1% |
| Rawiri johnston | 8/10 | 3691 days | 1% |
| Eileen Teo | 10/10 | 3691 days | 1% |
| Jenny Sharp | 7/10 | 3691 days | 1% |
| Kathy Hart | 10/10 | 3752 days | 1% |
| Markus Grau | 6/10 | 3752 days | 1% |
| Julian Minnis | 10/10 | 3764 days | 1% |
| Marian K | 9/10 | 3769 days | 1% |
| Chadd Holland | 7/10 | 3785 days | 1% |
| Matthew Francisco | 10/10 | 3803 days | 1% |
| Diana Worwood | 7/10 | 3810 days | 1% |
| Mallory Lopez | 10/10 | 3817 days | 1% |
| Lay Tyng Chan | 6/10 | 3838 days | 1% |
| Clint waters | 9/10 | 3873 days | 1% |
| veda wills | 7/10 | 3873 days | 1% |
| Zhao Lu | 10/10 | 3873 days | 1% |
| Andy Bell | 9/10 | 3904 days | 1% |
| Rebecca Hope | 9/10 | 3946 days | 1% |
| Juan Gomez | 6/10 | 3953 days | 1% |
| Amy Taylor | 8/10 | 4072 days | 0% |
| Jessie Karsif | 10/10 | 4077 days | 0% |
| Nicole | 8/10 | 4094 days | 0% |
| Moira Moroney | 10/10 | 4109 days | 0% |
| AusCampa | 6/10 | 4118 days | 0% |
| Erica b | 7/10 | 4148 days | 0% |
| Mike Gornall | 7/10 | 4179 days | 0% |
| John Drake | 5/10 | 4195 days | 0% |
| Gethin Pearson | 8/10 | 4201 days | 0% |
| Kimberley Garrod | 8/10 | 4247 days | 0% |
| Bjorn Privat | 7/10 | 4261 days | 0% |
| Todd MacFarlane | 10/10 | 4269 days | 0% |
| Bert Snel | 9/10 | 4269 days | 0% |
| Matt Newby | 9/10 | 4514 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Harbour Tourist Park Oamaru experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.01% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Harbour Tourist Park Oamaru experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Harbour Tourist Park Oamaru experience has been adjusted for 182 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 179 | -1.97% |
| 180 | -1.98% |
| 181 | -1.99% |
| 182 | -2.01% |
| 183 | -2.02% |
| 184 | -2.03% |
| 185 | -2.04% |
| … | … |
Balancing Adjustment
1.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.