Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Luge Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Luge Queenstown

Valid Reviews

162 Valid Reviews

The Skyline Luge Queenstown experience has a total of 163 reviews. There are 162 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 162 valid reviews:

Rating Count Percentage
10/10 39
24%
9/10 47
29%
8/10 40
25%
7/10 23
14%
6/10 9
6%
5/10 3
2%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.38% Average

The raw data average (mean) for all the Skyline Luge Queenstown valid reviews is 84.38% and is based on 162 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

121 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 162 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 121 face-to-face reviews:

Rating Count Percentage
10/10 25
21%
9/10 35
29%
8/10 32
26%
7/10 18
15%
6/10 8
7%
5/10 2
2%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.39% Average

The raw data average (mean) for all the Skyline Luge Queenstown face-to-face reviews is 83.39% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.28%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Katrina 5/10 261 days 89.21 86%
Nicole and Timm 10/10 293 days true 103.68 100%
Phil Baker 8/10 295 days true 103.45 100%
Jessica and Henry 9/10 533 days true 65.98 63%
Audeme Mechain 9/10 535 days true 65.57 63%
C Clarke 10/10 557 days true 61.04 59%
Alice Ormandy 7/10 579 days true 56.63 54%
Chloe Olsen 6/10 582 days true 56.04 54%
Natasha 9/10 609 days true 50.91 49%
Barbara Knops 8/10 614 days true 49.99 48%
Dries 9/10 615 days true 49.81 48%
Rebecca Holmes 6/10 616 days true 49.63 47%
Nathalie 10/10 619 days true 49.08 47%
Hannah Phoenix 9/10 623 days true 48.36 46%
Manu Liberta 10/10 624 days true 48.18 46%
Yee How 8/10 632 days true 46.76 45%
Nanda Dyke 8/10 640 days true 45.37 43%
Austin Jurgensmeyer 9/10 663 days true 41.49 40%
Niall Regan 8/10 671 days true 40.19 38%
Dita Vasquez 9/10 684 days true 38.12 36%
Chadd Holland 10/10 872 days 12.88 12%
Josh Legge 8/10 885 days true 14.39 13%
Sonya Grimm 9/10 886 days true 14.31 13%
Laura Schafer 9/10 919 days true 11.89 11%
Remi Lopez 7/10 920 days true 11.82 11%
David Tholander 5/10 920 days true 11.82 11%
Melanie Kronbichler 8/10 931 days true 11.11 10%
Lea Watterson 9/10 934 days true 10.93 10%
Nicola Wiggan 8/10 974 days true 8.78 8%
Vanessa 9/10 1257 days true 5.73 5%
Chris 7/10 1257 days true 5.73 5%
Sam Smith 7/10 1267 days 4.76 4%
Ane Didriksen 9/10 1598 days true 5.17 4%
Iris Anette Berger 9/10 1598 days true 5.17 4%
Penny Lee 8/10 1605 days true 5.16 4%
Kiernan Matthew 9/10 1659 days true 5.07 4%
Paul Wallace 8/10 1666 days true 5.06 4%
Daniel Danamer 9/10 1669 days true 5.06 4%
Andrew Cattanach 8/10 1691 days 4.18 3%
Pioter Jurkowski 10/10 1691 days 4.18 3%
Rory Seaton 7/10 1692 days true 5.02 4%
Emeline Dupre 7/10 1692 days true 5.02 4%
Matthew H 10/10 1844 days 3.97 3%
hendrik king 8/10 1905 days 3.89 3%
Yves Vennewald 7/10 1984 days true 4.54 4%
Pia Pitkala 8/10 1986 days true 4.54 4%
Billy Koichopolos 10/10 1990 days true 4.53 4%
Gina Lisi 10/10 1990 days true 4.53 4%
Dave Mertzig 6/10 1997 days true 4.52 4%
Lorna and Seb 5/10 2000 days true 4.51 4%
Roeland Driessen 9/10 2056 days 3.68 3%
Dagette 10/10 2148 days 3.56 3%
Paul Kelly 10/10 2178 days 3.52 3%
Esther Goh 10/10 2301 days 3.35 2%
Steffien 10/10 2331 days 3.31 2%
Jill Homewood 8/10 2355 days true 3.93 3%
Armin Boehmer 7/10 2357 days true 3.93 3%
Anne King 8/10 2371 days true 3.9 3%
Hayley Atkinson 10/10 2373 days true 3.9 3%
Melanie 6/10 2374 days true 3.9 3%
Seth & Carla 10/10 2376 days true 3.89 3%
ToGy 8/10 2391 days 3.22 2%
J Bliss 9/10 2453 days 3.14 2%
James McColl 7/10 2483 days true 3.72 3%
neilqecosse 9/10 2544 days 3.02 2%
cruisysue 7/10 2575 days 2.97 2%
Sam papworth 10/10 2696 days true 3.37 2%
Jon_and_Family 10/10 2697 days 2.81 2%
Gronewold Harm-Dierchs 9/10 2712 days true 3.34 2%
Steve & Pearl Baker 9/10 2718 days true 3.33 2%
Victoria Boolsen 9/10 2720 days true 3.33 2%
Tanya & Florian 10/10 2722 days true 3.33 2%
taniadeanryanbrittany 9/10 2728 days 2.76 2%
Katie Mitchell 10/10 2728 days 2.76 2%
Lenore Dejong 9/10 2730 days true 3.31 2%
Caroline Sheridan 7/10 2732 days true 3.31 2%
Jacqueline Comer 9/10 2735 days true 3.3 2%
Lauren Pestell 10/10 2735 days true 3.3 2%
John 8/10 2740 days true 3.3 2%
Van den Borne 8/10 2742 days true 3.29 2%
Julia 9/10 2748 days true 3.28 2%
georgiarose89 7/10 2787 days 2.68 2%
Lyndell 7/10 2818 days 2.64 2%
Jill 9/10 2848 days 2.6 2%
Andrew Hammond 10/10 2879 days 2.56 2%
thomas merrin 10/10 3062 days 2.31 1%
Marcus Kippner 8/10 3084 days true 2.73 2%
John Bost 8/10 3093 days 2.26 1%
Jann Clar 9/10 3102 days true 2.7 2%
Pete Hallam 8/10 3120 days true 2.67 2%
Samantha Piekuta 8/10 3130 days true 2.65 2%
Gracieb 9/10 3152 days 2.18 1%
wenerz 8/10 3168 days true 2.59 2%
TomL 8/10 3213 days 2.1 1%
eowyn2k 9/10 3213 days 2.1 1%
rincoln 8/10 3213 days 2.1 1%
paulandcathy 9/10 3244 days true 2.47 2%
ToryL 6/10 3305 days 1.97 1%
jessica 8/10 3348 days true 2.3 1%
DustyLaptop 8/10 3366 days 1.89 1%
gerrys 8/10 3382 days true 2.24 1%
Sofie 9/10 3397 days 1.85 1%
Johnnie 8/10 3408 days true 2.2 1%
Sally477 9/10 3428 days 1.8 1%
kymberlyw 10/10 3428 days true 2.16 1%
Becca1 10/10 3429 days true 2.16 1%
Andy Baker 8/10 3447 days true 2.13 1%
amyd 8/10 3458 days 1.76 1%
RichardB1 9/10 3462 days true 2.11 1%
RobH 10/10 3463 days true 2.11 1%
Theresa 10/10 3463 days true 2.11 1%
Brian 8/10 3466 days true 2.1 1%
Amanda Williams 10/10 3467 days 1.75 1%
Kelly23 10/10 3505 days 1.7 1%
Ellen 10/10 3540 days true 1.98 1%
Laura 9/10 3553 days true 1.96 1%
Jess 10/10 3553 days true 1.96 1%
Peter 8/10 3602 days true 1.88 1%
Davina 8/10 3602 days true 1.88 1%
Jennie 8/10 3633 days true 1.83 1%
Spike 10/10 3633 days true 1.83 1%
Zoe Summers 7/10 3639 days 1.52 1%
Annie Walsh 6/10 3643 days true 1.81 1%
Tsmith 9/10 3670 days 1.47 1%
Charlie Bond 9/10 3708 days true 1.7 1%
Rhys Howell 10/10 3769 days true 1.6 1%
Ben 10/10 3798 days true 1.56 1%
Benjamin Throk 8/10 3806 days true 1.54 1%
Elizabeth Woodruff 9/10 3807 days true 1.54 1%
Jason Page 7/10 3807 days true 1.54 1%
Stuart Bartram 9/10 3810 days true 1.54 1%
Klaus Uhl 6/10 3810 days true 1.54 1%
Beixin Wang 10/10 3813 days true 1.53 1%
Neil 10/10 3818 days true 1.52 1%
Emily Houston 7/10 3824 days true 1.51 1%
Kenneth and Mette 10/10 3827 days true 1.51 1%
Lena1 9/10 3827 days 1.26 0%
Pauline Thai 8/10 3846 days true 1.48 1%
Bex 9/10 3854 days 1.22 0%
Rebekah Holbrook 8/10 3855 days true 1.46 1%
Simon Chettleburgh 7/10 3855 days true 1.46 1%
Stephen Brightman 7/10 3855 days true 1.46 1%
Tim 9/10 3867 days true 1.44 1%
Hugh McCarthy 7/10 3874 days true 1.43 1%
Dave Simmons 10/10 3902 days true 1.39 1%
purplekat99 10/10 3914 days 1.14 0%
Wendy Williams 7/10 3919 days true 1.36 0%
Rene Schotvanger 8/10 4029 days true 1.18 0%
Julie 7/10 4113 days true 1.04 0%
Svenja 9/10 4143 days true 0.99 0%
Michael 9/10 4145 days true 0.99 0%
Adi 10/10 4153 days true 0.97 0%
Kate 7/10 4153 days true 0.97 0%
Raul 9/10 4162 days true 0.96 0%
Hanneke 7/10 4171 days true 0.94 0%
Jennifer 9/10 4181 days true 0.93 0%
Ian 9/10 4181 days true 0.93 0%
Pam 4/10 4183 days true 0.87 0%
Fabian 8/10 4185 days true 0.92 0%
Helle 9/10 4192 days true 0.91 0%
beesom 6/10 4193 days true 0.91 0%
Albert 6/10 4210 days true 0.88 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Luge Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.40% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skyline Luge Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Skyline Luge Queenstown experience has been adjusted for 220 days. Adjustments are according to the following table.

Days Adjustment
217 -4.34%
218 -4.36%
219 -4.38%
220 -4.40%
221 -4.42%
222 -4.44%
223 -4.46%

Final Ranking Score

79%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.