Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Luge Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Luge Queenstown

Valid Reviews

162 Valid Reviews

The Skyline Luge Queenstown experience has a total of 163 reviews. There are 162 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 162 valid reviews:

Rating Count Percentage
10/10 39
24%
9/10 47
29%
8/10 40
25%
7/10 23
14%
6/10 9
6%
5/10 3
2%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.38% Average

The raw data average (mean) for all the Skyline Luge Queenstown valid reviews is 84.38% and is based on 162 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

121 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 162 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 121 face-to-face reviews:

Rating Count Percentage
10/10 25
21%
9/10 35
29%
8/10 32
26%
7/10 18
15%
6/10 8
7%
5/10 2
2%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.39% Average

The raw data average (mean) for all the Skyline Luge Queenstown face-to-face reviews is 83.39% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.44%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Katrina 5/10 1421 days 82%
Nicole and Timm 10/10 1454 days 100%
Phil Baker 8/10 1456 days 95%
Jessica and Henry 9/10 1694 days 89%
Audeme Mechain 9/10 1696 days 89%
C Clarke 10/10 1718 days 88%
Alice Ormandy 7/10 1740 days 79%
Chloe Olsen 6/10 1743 days 72%
Natasha 9/10 1770 days 86%
Barbara Knops 8/10 1775 days 81%
Dries 9/10 1776 days 85%
Rebecca Holmes 6/10 1777 days 71%
Nathalie 10/10 1780 days 85%
Hannah Phoenix 9/10 1784 days 85%
Manu Liberta 10/10 1785 days 85%
Yee How 8/10 1793 days 80%
Nanda Dyke 8/10 1801 days 80%
Austin Jurgensmeyer 9/10 1824 days 83%
Niall Regan 8/10 1832 days 79%
Dita Vasquez 9/10 1845 days 82%
Chadd Holland 10/10 2033 days 74%
Josh Legge 8/10 2046 days 69%
Sonya Grimm 9/10 2047 days 73%
Laura Schafer 9/10 2080 days 71%
Remi Lopez 7/10 2081 days 65%
David Tholander 5/10 2081 days 58%
Melanie Kronbichler 8/10 2092 days 67%
Lea Watterson 9/10 2095 days 71%
Nicola Wiggan 8/10 2135 days 65%
Vanessa 9/10 2418 days 56%
Chris 7/10 2418 days 51%
Sam Smith 7/10 2427 days 51%
Ane Didriksen 9/10 2759 days 40%
Iris Anette Berger 9/10 2759 days 40%
Penny Lee 8/10 2766 days 38%
Kiernan Matthew 9/10 2820 days 38%
Paul Wallace 8/10 2827 days 35%
Daniel Danamer 9/10 2830 days 37%
Andrew Cattanach 8/10 2852 days 34%
Pioter Jurkowski 10/10 2852 days 36%
Rory Seaton 7/10 2853 days 33%
Emeline Dupre 7/10 2853 days 33%
Matthew H 10/10 3005 days 29%
hendrik king 8/10 3066 days 25%
Yves Vennewald 7/10 3145 days 21%
Pia Pitkala 8/10 3147 days 22%
Billy Koichopolos 10/10 3151 days 23%
Gina Lisi 10/10 3151 days 23%
Dave Mertzig 6/10 3158 days 18%
Lorna and Seb 5/10 3161 days 18%
Roeland Driessen 9/10 3217 days 20%
Dagette 10/10 3309 days 15%
Paul Kelly 10/10 3339 days 14%
Esther Goh 10/10 3462 days 8%
Steffien 10/10 3492 days 7%
Jill Homewood 8/10 3516 days 6%
Armin Boehmer 7/10 3518 days 5%
Anne King 8/10 3532 days 5%
Hayley Atkinson 10/10 3534 days 5%
Melanie 6/10 3535 days 4%
Seth & Carla 10/10 3537 days 5%
ToGy 8/10 3552 days 4%
J Bliss 9/10 3614 days 1%
James McColl 7/10 3644 days 0%
neilqecosse 9/10 3705 days 23%
cruisysue 7/10 3736 days 21%
Sam papworth 10/10 3857 days 23%
Jon_and_Family 10/10 3858 days 23%
Gronewold Harm-Dierchs 9/10 3873 days 23%
Steve & Pearl Baker 9/10 3879 days 23%
Victoria Boolsen 9/10 3881 days 23%
Tanya & Florian 10/10 3883 days 23%
taniadeanryanbrittany 9/10 3889 days 23%
Katie Mitchell 10/10 3889 days 23%
Lenore Dejong 9/10 3891 days 23%
Caroline Sheridan 7/10 3893 days 21%
Jacqueline Comer 9/10 3896 days 23%
Lauren Pestell 10/10 3896 days 23%
John 8/10 3901 days 22%
Van den Borne 8/10 3903 days 22%
Julia 9/10 3909 days 23%
georgiarose89 7/10 3948 days 21%
Lyndell 7/10 3979 days 21%
Jill 9/10 4009 days 23%
Andrew Hammond 10/10 4040 days 23%
thomas merrin 10/10 4223 days 23%
Marcus Kippner 8/10 4245 days 22%
John Bost 8/10 4254 days 22%
Jann Clar 9/10 4263 days 23%
Pete Hallam 8/10 4281 days 22%
Samantha Piekuta 8/10 4291 days 22%
Gracieb 9/10 4313 days 23%
wenerz 8/10 4329 days 22%
TomL 8/10 4374 days 22%
eowyn2k 9/10 4374 days 23%
rincoln 8/10 4374 days 22%
paulandcathy 9/10 4405 days 23%
ToryL 6/10 4466 days 19%
jessica 8/10 4509 days 22%
DustyLaptop 8/10 4527 days 22%
gerrys 8/10 4543 days 22%
Sofie 9/10 4558 days 23%
Johnnie 8/10 4569 days 22%
Sally477 9/10 4589 days 23%
kymberlyw 10/10 4589 days 23%
Becca1 10/10 4590 days 23%
Andy Baker 8/10 4608 days 22%
amyd 8/10 4619 days 22%
RichardB1 9/10 4623 days 23%
RobH 10/10 4624 days 23%
Theresa 10/10 4624 days 23%
Brian 8/10 4627 days 22%
Amanda Williams 10/10 4628 days 23%
Kelly23 10/10 4666 days 23%
Ellen 10/10 4701 days 23%
Laura 9/10 4713 days 23%
Jess 10/10 4713 days 23%
Peter 8/10 4763 days 22%
Davina 8/10 4763 days 22%
Jennie 8/10 4794 days 22%
Spike 10/10 4794 days 23%
Zoe Summers 7/10 4800 days 21%
Annie Walsh 6/10 4804 days 19%
Tsmith 9/10 4831 days 23%
Charlie Bond 9/10 4869 days 23%
Rhys Howell 10/10 4930 days 23%
Ben 10/10 4959 days 23%
Benjamin Throk 8/10 4967 days 22%
Elizabeth Woodruff 9/10 4968 days 23%
Jason Page 7/10 4968 days 21%
Stuart Bartram 9/10 4971 days 23%
Klaus Uhl 6/10 4971 days 19%
Beixin Wang 10/10 4974 days 23%
Neil 10/10 4979 days 23%
Emily Houston 7/10 4985 days 21%
Kenneth and Mette 10/10 4988 days 23%
Lena1 9/10 4988 days 23%
Pauline Thai 8/10 5007 days 22%
Bex 9/10 5015 days 23%
Rebekah Holbrook 8/10 5016 days 22%
Simon Chettleburgh 7/10 5016 days 21%
Stephen Brightman 7/10 5016 days 21%
Tim 9/10 5028 days 23%
Hugh McCarthy 7/10 5035 days 21%
Dave Simmons 10/10 5063 days 23%
purplekat99 10/10 5075 days 23%
Wendy Williams 7/10 5080 days 21%
Rene Schotvanger 8/10 5190 days 22%
Julie 7/10 5274 days 21%
Svenja 9/10 5304 days 23%
Michael 9/10 5306 days 23%
Adi 10/10 5314 days 23%
Kate 7/10 5314 days 21%
Raul 9/10 5323 days 23%
Hanneke 7/10 5332 days 21%
Jennifer 9/10 5342 days 23%
Ian 9/10 5342 days 23%
Pam 4/10 5344 days 18%
Fabian 8/10 5346 days 22%
Helle 9/10 5353 days 23%
beesom 6/10 5354 days 19%
Albert 6/10 5371 days 19%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Luge Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.71% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the Skyline Luge Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Skyline Luge Queenstown experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.66%
198 -3.67%
199 -3.69%
200 -3.71%
201 -3.73%
202 -3.75%
203 -3.77%

Final Ranking Score

81%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.