Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Luge Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
162 Valid Reviews
The Skyline Luge Queenstown experience has a total of 163 reviews. There are 162 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 162 valid reviews:
The raw data average (mean) for all the Skyline Luge Queenstown valid reviews is 84.38% and is based on 162 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 162 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
The raw data average (mean) for all the Skyline Luge Queenstown face-to-face reviews is 83.39% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Nicole and Timm||10/10||112 days||100%|
|Phil Baker||8/10||114 days||100%|
|Jessica and Henry||9/10||352 days||82%|
|Audeme Mechain||9/10||354 days||82%|
|C Clarke||10/10||376 days||79%|
|Alice Ormandy||7/10||398 days||76%|
|Chloe Olsen||6/10||401 days||76%|
|Barbara Knops||8/10||433 days||71%|
|Rebecca Holmes||6/10||435 days||71%|
|Hannah Phoenix||9/10||442 days||70%|
|Manu Liberta||10/10||443 days||70%|
|Yee How||8/10||451 days||69%|
|Nanda Dyke||8/10||459 days||68%|
|Austin Jurgensmeyer||9/10||482 days||64%|
|Niall Regan||8/10||490 days||63%|
|Dita Vasquez||9/10||503 days||61%|
|Chadd Holland||10/10||691 days||26%|
|Josh Legge||8/10||704 days||29%|
|Sonya Grimm||9/10||705 days||29%|
|Laura Schafer||9/10||738 days||25%|
|Remi Lopez||7/10||739 days||25%|
|David Tholander||5/10||739 days||25%|
|Melanie Kronbichler||8/10||750 days||24%|
|Lea Watterson||9/10||753 days||23%|
|Nicola Wiggan||8/10||793 days||19%|
|Sam Smith||7/10||1085 days||3%|
|Ane Didriksen||9/10||1417 days||4%|
|Iris Anette Berger||9/10||1417 days||4%|
|Penny Lee||8/10||1424 days||4%|
|Kiernan Matthew||9/10||1478 days||4%|
|Paul Wallace||8/10||1485 days||4%|
|Daniel Danamer||9/10||1488 days||4%|
|Andrew Cattanach||8/10||1510 days||3%|
|Pioter Jurkowski||10/10||1510 days||3%|
|Rory Seaton||7/10||1511 days||4%|
|Emeline Dupre||7/10||1511 days||4%|
|Matthew H||10/10||1663 days||3%|
|hendrik king||8/10||1724 days||3%|
|Yves Vennewald||7/10||1803 days||3%|
|Pia Pitkala||8/10||1805 days||3%|
|Billy Koichopolos||10/10||1809 days||3%|
|Gina Lisi||10/10||1809 days||3%|
|Dave Mertzig||6/10||1816 days||3%|
|Lorna and Seb||5/10||1819 days||3%|
|Roeland Driessen||9/10||1875 days||2%|
|Paul Kelly||10/10||1997 days||2%|
|Esther Goh||10/10||2120 days||2%|
|Jill Homewood||8/10||2174 days||3%|
|Armin Boehmer||7/10||2176 days||3%|
|Anne King||8/10||2190 days||3%|
|Hayley Atkinson||10/10||2192 days||3%|
|Seth & Carla||10/10||2195 days||3%|
|J Bliss||9/10||2272 days||2%|
|James McColl||7/10||2302 days||2%|
|Sam papworth||10/10||2515 days||2%|
|Gronewold Harm-Dierchs||9/10||2531 days||2%|
|Steve & Pearl Baker||9/10||2537 days||2%|
|Victoria Boolsen||9/10||2539 days||2%|
|Tanya & Florian||10/10||2541 days||2%|
|Katie Mitchell||10/10||2547 days||2%|
|Lenore Dejong||9/10||2549 days||2%|
|Caroline Sheridan||7/10||2551 days||2%|
|Jacqueline Comer||9/10||2554 days||2%|
|Lauren Pestell||10/10||2554 days||2%|
|Van den Borne||8/10||2561 days||2%|
|Andrew Hammond||10/10||2698 days||1%|
|thomas merrin||10/10||2881 days||1%|
|Marcus Kippner||8/10||2903 days||2%|
|John Bost||8/10||2912 days||1%|
|Jann Clar||9/10||2921 days||2%|
|Pete Hallam||8/10||2939 days||2%|
|Samantha Piekuta||8/10||2949 days||2%|
|Andy Baker||8/10||3266 days||1%|
|Amanda Williams||10/10||3286 days||1%|
|Zoe Summers||7/10||3458 days||1%|
|Annie Walsh||6/10||3461 days||1%|
|Charlie Bond||9/10||3527 days||1%|
|Rhys Howell||10/10||3588 days||1%|
|Benjamin Throk||8/10||3625 days||1%|
|Elizabeth Woodruff||9/10||3626 days||1%|
|Jason Page||7/10||3626 days||1%|
|Stuart Bartram||9/10||3629 days||1%|
|Klaus Uhl||6/10||3629 days||1%|
|Beixin Wang||10/10||3632 days||1%|
|Emily Houston||7/10||3643 days||1%|
|Kenneth and Mette||10/10||3646 days||1%|
|Pauline Thai||8/10||3665 days||1%|
|Rebekah Holbrook||8/10||3674 days||1%|
|Simon Chettleburgh||7/10||3674 days||1%|
|Stephen Brightman||7/10||3674 days||1%|
|Hugh McCarthy||7/10||3693 days||0%|
|Dave Simmons||10/10||3721 days||0%|
|Wendy Williams||7/10||3738 days||0%|
|Rene Schotvanger||8/10||3848 days||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Luge Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skyline Luge Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Skyline Luge Queenstown experience has been adjusted for 39 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.