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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

299 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 303 reviews. There are 299 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 299 valid reviews:

Rating Count Percentage
10/10 205
69%
9/10 61
20%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.35% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.35% and is based on 299 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 299 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1977 days 100%
C & A Betts 10/10 2005 days 99%
Joy 10/10 2189 days 91%
Julie Ng 10/10 2189 days 91%
David Jones 10/10 2220 days 90%
Leandro Haedo 10/10 2220 days 90%
Amanda Lawson 10/10 2220 days 90%
Ken Clearwater 10/10 2220 days 90%
Jennifer Bixby 10/10 2342 days 85%
Michiel Jelijs 10/10 2342 days 85%
Jamie Carey 10/10 2342 days 85%
Robert Schwall 10/10 2342 days 85%
Nicky Bromhall 9/10 2371 days 83%
Timthang 9/10 2371 days 83%
Pastore pierrick 9/10 2402 days 81%
Chiara Rossi 9/10 2402 days 81%
Mike Bromfield 9/10 2402 days 81%
Daniel Lamere 10/10 2402 days 82%
NICHOLAS JEUNE 10/10 2402 days 82%
Matthias Van de veire 9/10 2402 days 81%
neil dougall 10/10 2402 days 82%
Tracey Armstrong 9/10 2402 days 81%
Maria Sainis 10/10 2402 days 82%
Christine Wegener 10/10 2433 days 81%
Olli Jääsaari 9/10 2433 days 80%
JACKIE EHRHARDT 10/10 2433 days 81%
Mandy Chee 6/10 2463 days 68%
lainie epstein 8/10 2463 days 78%
John van Herk 10/10 2463 days 80%
Bernard 9/10 2463 days 79%
Paul Russell 10/10 2494 days 78%
Sara Jensen 10/10 2494 days 78%
Stella Wilson 10/10 2494 days 78%
Dennis Rijbroek 9/10 2524 days 76%
Linda Gallagher 10/10 2524 days 77%
Marco Moreira 9/10 2555 days 75%
Happy camper 10/10 2555 days 76%
Jan Grävemeyer 9/10 2586 days 74%
Graça Roquette 10/10 2616 days 73%
Danny Mao 10/10 2616 days 73%
Chloe Bullock 10/10 2616 days 73%
Kate Tipton 10/10 2647 days 72%
Savilla Manuel 10/10 2647 days 72%
Olivier Gergaud 10/10 2677 days 71%
sheena tan 8/10 2677 days 69%
Christine Pooley 10/10 2677 days 71%
Alisa Failor 10/10 2677 days 71%
Aimee Spevak 10/10 2708 days 69%
Winston Bell 10/10 2708 days 69%
Irene Weinkogl 8/10 2708 days 68%
Cory 10/10 2708 days 69%
Tony O’Neill 9/10 2708 days 68%
Jim Lundy and Sherryl Livingston 10/10 2708 days 69%
paul engerand 10/10 2708 days 69%
Paul Smith 10/10 2708 days 69%
Tobias Geiger 8/10 2736 days 67%
Pierre Lemaistre 9/10 2736 days 67%
Melanie Berger 8/10 2736 days 67%
Georges BOUDIN 9/10 2736 days 67%
Tami Bass 10/10 2736 days 68%
Jonathan Taverner 10/10 2736 days 68%
Joanne Enders 10/10 2736 days 68%
Theo Stockmann 10/10 2736 days 68%
agnes janszen 10/10 2767 days 67%
Claire Cherrington 10/10 2767 days 67%
Maria van Loon 10/10 2767 days 67%
Jackie Sue 10/10 2767 days 67%
Alexandra Brown 10/10 2767 days 67%
Paolo Mauro 10/10 2767 days 67%
Matthew Parkman 10/10 2767 days 67%
Tom 10/10 2767 days 67%
Timothy McFadden 10/10 2798 days 65%
Jan Hoffmann 10/10 2798 days 65%
aneta thomsen 8/10 2798 days 64%
Xavier Bracquart 9/10 2798 days 65%
NZroadtrippers 10/10 2798 days 65%
Annabel Mason 10/10 2798 days 65%
Oz and Tina 10/10 2798 days 65%
t h 10/10 2798 days 65%
Claire 10/10 2798 days 65%
Cindy 10/10 2798 days 65%
Sharon Burgess 10/10 2828 days 64%
Boris Leroy 9/10 2828 days 63%
John Wells 10/10 2828 days 64%
javier garcia 9/10 2828 days 63%
Rosanna Nolan 10/10 2828 days 64%
Omid Shahani 10/10 2828 days 64%
Thierry GACHES 9/10 2828 days 63%
Steve Mitchell 9/10 2828 days 63%
Dallas Cluff 10/10 2828 days 64%
Mustaqeem 10/10 2828 days 64%
Diogo Loureiro 10/10 2828 days 64%
Thibaut Drevet 10/10 2828 days 64%
Jude Ong 10/10 2859 days 63%
Todd Weibel 3/10 2859 days 34%
Andrew Brealey 10/10 2859 days 63%
Edward Lowe 10/10 2859 days 63%
Georgia Nery 10/10 2889 days 62%
Kelli Rumore 10/10 2889 days 62%
Kristy 10/10 2889 days 62%
Gillian Hancock 10/10 2889 days 62%
Nichola Stretch 10/10 2920 days 60%
Loh 10/10 2920 days 60%
Vivien Soh 10/10 2920 days 60%
Melissa Hsu 10/10 2951 days 59%
Nicolas Mollet 10/10 3012 days 56%
Jess Ballard 10/10 3012 days 56%
Steve Wilkinson 10/10 3012 days 56%
Jack 10/10 3012 days 56%
Karyn Rayner 9/10 3042 days 55%
Julie Crawshaw 9/10 3042 days 55%
Debbie Wight 9/10 3042 days 55%
David Elliott 10/10 3042 days 55%
Donna Green 10/10 3042 days 55%
anaisbitt@live.com 10/10 3042 days 55%
Jarrod Pudsey 10/10 3042 days 55%
Tabea 10/10 3042 days 55%
Gabriel Santos 10/10 3042 days 55%
Dan Parker 4/10 3073 days 35%
Greg Parry 10/10 3073 days 54%
Laura Porter 10/10 3073 days 54%
Jesper Christensen 10/10 3073 days 54%
Anna Leonard 10/10 3073 days 54%
Ruben Roa Hernandez 9/10 3073 days 53%
Rory Baynes 10/10 3101 days 53%
Sally Irving 10/10 3101 days 53%
jason bassett 10/10 3101 days 53%
Chris Blackwell 9/10 3101 days 52%
Rachelle Philippen 9/10 3101 days 52%
Gordon Hughes 9/10 3132 days 51%
Henk Siegers 7/10 3132 days 48%
Johannes Partheymueller 10/10 3132 days 51%
Emily Freistatter 9/10 3132 days 51%
Pierre Mangin 9/10 3132 days 51%
Nz Traveller 10/10 3132 days 51%
Andy Grayshon 10/10 3132 days 51%
Rozanna Kyle-Robinson 10/10 3132 days 51%
Don Rostedt 9/10 3132 days 51%
martin shale 10/10 3132 days 51%
Mick Havill 10/10 3163 days 50%
Nicole Long 7/10 3163 days 46%
Lindsay Baugh 10/10 3163 days 50%
Pete Halsall 10/10 3163 days 50%
Anika Lakhani 10/10 3163 days 50%
Marjeta Kuralt 10/10 3163 days 50%
Michael Thomas Hermawan 10/10 3193 days 49%
Chris Oberson 10/10 3193 days 49%
Wilson Ting 9/10 3193 days 48%
NOR HISHAM HAJI ALI 10/10 3224 days 47%
Faustino Merlo 9/10 3224 days 47%
Anya Staal 10/10 3224 days 47%
Alan Bannister 10/10 3224 days 47%
Scott Wallis 8/10 3224 days 46%
Ed Shaddick 10/10 3254 days 46%
Rick Hall 10/10 3254 days 46%
Vanessa Paran 10/10 3254 days 46%
Che Junaid Mayet 10/10 3254 days 46%
Happy camper 10/10 3285 days 45%
meghan cuming 10/10 3285 days 45%
Viki Withers 10/10 3316 days 44%
Paul Thompson 10/10 3346 days 42%
Carl Murray 2/10 3377 days 18%
Jared Sartee 10/10 3407 days 40%
Shardul Phadnis 6/10 3407 days 34%
Judy Lawlor 10/10 3407 days 40%
Craig Mckay 9/10 3407 days 39%
Tracy Mering Stephen Law 9/10 3407 days 39%
Dennis Andrews 10/10 3407 days 40%
Nick Borland 10/10 3407 days 40%
Sjoerd Tolsma 9/10 3416 days 23%
Craig McKay 10/10 3426 days 23%
Rosalind Russell 9/10 3438 days 38%
Michal Snehota 10/10 3438 days 38%
murray keig 10/10 3438 days 38%
C Clarke 8/10 3459 days 21%
Clare Yeh 10/10 3466 days 37%
Cadey Korson 9/10 3466 days 37%
Matthew Parkman 10/10 3466 days 37%
Lynn Newhouse 10/10 3466 days 37%
Judy Little 10/10 3466 days 37%
Alice Ormandy 9/10 3481 days 21%
David Tomlinson 10/10 3497 days 36%
John Malone 8/10 3497 days 35%
Marcello Rossini 9/10 3497 days 36%
Leonie Westerhot 10/10 3514 days 21%
Jesse Arthur 10/10 3528 days 35%
Julie Manchester 10/10 3528 days 35%
Carine Av 10/10 3558 days 33%
hans soerensen 10/10 3558 days 33%
Jude Ong 10/10 3558 days 33%
liwen chan 10/10 3558 days 33%
Dalila Mohammed Isa 8/10 3558 days 33%
Wayne Fisher 9/10 3558 days 33%
Gary Ong 1/10 3589 days 12%
Tanya Davies 9/10 3589 days 32%
Heather D 10/10 3619 days 31%
Chea Hao Wong 10/10 3619 days 31%
Ashleigh McCord 9/10 3619 days 30%
Russel Brewty 9/10 3650 days 29%
Pieter Jacobs 10/10 3650 days 29%
Franck Mazas 9/10 3650 days 29%
Matt Tsagopoulos 10/10 3650 days 29%
Kuldeep Nandurkar 10/10 3681 days 28%
weeping ng 10/10 3711 days 27%
Brent Grohman 10/10 3742 days 26%
Ainsley Farrell 10/10 3742 days 26%
Anne Coleman 10/10 3742 days 26%
Casey Blyth 10/10 3772 days 24%
Sim 10/10 3772 days 24%
Lisa Lomas 10/10 3772 days 24%
Amber Jordan 9/10 3772 days 24%
Maarten Simons 8/10 3782 days 13%
Jenny Young 10/10 3792 days 14%
Bob van Hest 10/10 3803 days 23%
Maike Santelmann 8/10 3821 days 12%
Hakim Naj 9/10 3832 days 22%
costa 9/10 3832 days 22%
haslina mohamad 10/10 3832 days 22%
delphine 7/10 3832 days 20%
Damien Brocklejhurst 9/10 3832 days 22%
Chris Simpson 10/10 3853 days 12%
Martin S 10/10 3863 days 21%
Douglas Pinn 10/10 3863 days 21%
Alison Firth 10/10 3863 days 21%
Ben Chong 9/10 3894 days 19%
Konstantinos Parsalidis 10/10 3894 days 19%
Silke Richter 10/10 3894 days 19%
Mónica García 10/10 3924 days 18%
streviews 10/10 3955 days 17%
Lynne Cornish 10/10 3955 days 17%
thomas boutard 10/10 4016 days 14%
Marianne Smith 10/10 4047 days 13%
Melinda McNamara 9/10 4047 days 13%
M E Black 10/10 4077 days 12%
michellehendriks5 10/10 4077 days 12%
Brendan Collins 10/10 4108 days 10%
Adam Munro 10/10 4138 days 9%
Angela Yore 10/10 4138 days 9%
Emma Keegan 6/10 4138 days 8%
Andy Biggins 8/10 4169 days 7%
P Kolk 10/10 4169 days 8%
Dimitri Jacobs 10/10 4197 days 6%
Thomas Sartorius 10/10 4197 days 6%
Jane Curren 10/10 4197 days 6%
Morgan Thomas 10/10 4259 days 4%
Autocaravanista 10/10 4289 days 3%
M Bailey 10/10 4320 days 1%
Dustin Strong 10/10 4350 days 0%
Daniel Field 10/10 4381 days 20%
Nuria Rivas 10/10 4412 days 20%
Ash K 10/10 4442 days 20%
ashbyg 10/10 4473 days 20%
Andrei Kuek 10/10 4473 days 20%
Wilma Heij 9/10 4503 days 20%
Mark McCadden 10/10 4503 days 20%
Chris Jackson 10/10 4503 days 20%
Vince V. 10/10 4503 days 20%
Nicholas Chapman 10/10 4503 days 20%
Thomas Chacko 10/10 4534 days 20%
Linda Simpson 9/10 4534 days 20%
Tim 9/10 4562 days 20%
Eran Israel 10/10 4562 days 20%
Filip Goles 10/10 4593 days 20%
Johan Hereora Hummerhielm 2/10 4593 days 9%
JoMary Smith 7/10 4593 days 19%
Christine Jepp 10/10 4593 days 20%
Simon Fayers 10/10 4624 days 20%
Dutchie 9/10 4624 days 20%
Peter Krivanek 10/10 4624 days 20%
Anne Beveridge 9/10 4654 days 20%
John 10/10 4654 days 20%
Michael M 10/10 4715 days 20%
marianne van eykelenborg 10/10 4715 days 20%
Paul Molloy 10/10 4715 days 20%
Poko Tapurau 10/10 4746 days 20%
Brent Gowan 10/10 4807 days 20%
Mirza 8/10 4958 days 20%
Ann 10/10 4958 days 20%
Jonathan Falgren 10/10 4958 days 20%
Philip Dickie 10/10 5233 days 20%
DavidB 7/10 5264 days 19%
Alan Findlay 9/10 5279 days 12%
Whistlerdewd 10/10 5293 days 20%
Dexter 10/10 5569 days 20%
G Elliason 7/10 5644 days 10%
paris claire 10/10 5645 days 12%
Ron 9/10 5750 days 20%
Bob Kusesia 10/10 5996 days 12%
Ian Watson 10/10 5996 days 12%
M and H Lunn 8/10 6004 days 11%
David Hobson 8/10 6015 days 11%
Carina Raeder 9/10 6021 days 12%
Hans & Karin 7/10 6089 days 10%
andrew walmsley 10/10 6299 days 20%
MiepS 9/10 6317 days 12%
Ning Chan 9/10 6329 days 20%
LindaV 8/10 6363 days 11%
Oscar 7/10 6709 days 10%
Peter 9/10 7111 days 12%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.08% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 123 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -2.05%
198 -2.06%
199 -2.07%
200 -2.08%
201 -2.09%
202 -2.11%
203 -2.12%
… …

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

82%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.