Back

Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1313 days 100%
C & A Betts 10/10 1341 days 92%
Joy 10/10 1526 days 50%
Julie Ng 10/10 1526 days 50%
David Jones 10/10 1557 days 45%
Leandro Haedo 10/10 1557 days 45%
Amanda Lawson 10/10 1557 days 45%
Ken Clearwater 10/10 1557 days 45%
Jennifer Bixby 10/10 1678 days 31%
Michiel Jelijs 10/10 1679 days 31%
Jamie Carey 10/10 1679 days 31%
Robert Schwall 10/10 1679 days 31%
Nicky Bromhall 9/10 1707 days 28%
Timthang 9/10 1707 days 28%
Pastore pierrick 9/10 1738 days 26%
Chiara Rossi 9/10 1738 days 26%
Chiara Rossi 9/10 1738 days 26%
Mike Bromfield 9/10 1738 days 26%
Daniel Lamere 10/10 1739 days 27%
NICHOLAS JEUNE 10/10 1739 days 27%
Matthias Van de veire 9/10 1739 days 26%
neil dougall 10/10 1739 days 27%
Tracey Armstrong 9/10 1739 days 26%
Maria Sainis 10/10 1739 days 27%
Christine Wegener 10/10 1769 days 25%
Olli Jääsaari 9/10 1769 days 25%
JACKIE EHRHARDT 10/10 1770 days 25%
Mandy Chee 6/10 1799 days 21%
lainie epstein 8/10 1799 days 24%
John van Herk 10/10 1799 days 25%
Bernard 9/10 1800 days 24%
Paul Russell 10/10 1830 days 24%
Sara Jensen 10/10 1830 days 24%
Stella Wilson 10/10 1830 days 24%
Dennis Rijbroek 9/10 1860 days 24%
Linda Gallagher 10/10 1861 days 24%
Marco Moreira 9/10 1891 days 24%
Happy camper 10/10 1892 days 24%
Jan Grävemeyer 9/10 1922 days 23%
Graça Roquette 10/10 1953 days 23%
Danny Mao 10/10 1953 days 23%
Chloe Bullock 10/10 1953 days 23%
Kate Tipton 10/10 1983 days 23%
Savilla Manuel 10/10 1984 days 23%
Olivier Gergaud 10/10 2013 days 23%
sheena tan 8/10 2014 days 22%
Christine Pooley 10/10 2014 days 23%
Alisa Failor 10/10 2014 days 23%
Aimee Spevak 10/10 2044 days 22%
Winston Bell 10/10 2044 days 22%
Irene Weinkogl 8/10 2044 days 22%
Cory 10/10 2045 days 22%
Tony O’Neill 9/10 2045 days 22%
Jim Lundy and Sherryl Livingston 10/10 2045 days 22%
paul engerand 10/10 2045 days 22%
Paul Smith 10/10 2045 days 22%
Tobias Geiger 8/10 2072 days 22%
Pierre Lemaistre 9/10 2072 days 22%
Melanie Berger 8/10 2072 days 22%
Georges BOUDIN 9/10 2072 days 22%
Tami Bass 10/10 2072 days 22%
Jonathan Taverner 10/10 2072 days 22%
Joanne Enders 10/10 2073 days 22%
Theo Stockmann 10/10 2073 days 22%
agnes janszen 10/10 2103 days 22%
Claire Cherrington 10/10 2103 days 22%
Maria van Loon 10/10 2103 days 22%
Jackie Sue 10/10 2104 days 22%
Alexandra Brown 10/10 2104 days 22%
Paolo Mauro 10/10 2104 days 22%
Matthew Parkman 10/10 2104 days 22%
Tom 10/10 2104 days 22%
Timothy McFadden 10/10 2134 days 21%
Jan Hoffmann 10/10 2134 days 21%
aneta thomsen 8/10 2134 days 21%
Xavier Bracquart 9/10 2134 days 21%
NZroadtrippers 10/10 2135 days 21%
Annabel Mason 10/10 2135 days 21%
Oz and Tina 10/10 2135 days 21%
t h 10/10 2135 days 21%
Claire 10/10 2135 days 21%
Cindy 10/10 2135 days 21%
Sharon Burgess 10/10 2164 days 21%
Boris Leroy 9/10 2164 days 21%
John Wells 10/10 2164 days 21%
javier garcia 9/10 2164 days 21%
Rosanna Nolan 10/10 2164 days 21%
Omid Shahani 10/10 2164 days 21%
Thierry GACHES 9/10 2165 days 21%
Steve Mitchell 9/10 2165 days 21%
Dallas Cluff 10/10 2165 days 21%
Mustaqeem 10/10 2165 days 21%
Diogo Loureiro 10/10 2165 days 21%
Thibaut Drevet 10/10 2165 days 21%
Jude Ong 10/10 2195 days 21%
Todd Weibel 3/10 2196 days 11%
Andrew Brealey 10/10 2196 days 21%
Edward Lowe 10/10 2196 days 21%
Georgia Nery 10/10 2225 days 20%
Kelli Rumore 10/10 2225 days 20%
Kristy 10/10 2226 days 20%
Gillian Hancock 10/10 2226 days 20%
Nichola Stretch 10/10 2256 days 20%
Loh 10/10 2257 days 20%
Vivien Soh 10/10 2257 days 20%
Melissa Hsu 10/10 2288 days 20%
Nicolas Mollet 10/10 2348 days 19%
Jess Ballard 10/10 2348 days 19%
Steve Wilkinson 10/10 2349 days 19%
Jack 10/10 2349 days 19%
Karyn Rayner 9/10 2378 days 19%
Julie Crawshaw 9/10 2378 days 19%
Debbie Wight 9/10 2378 days 19%
David Elliott 10/10 2379 days 19%
Donna Green 10/10 2379 days 19%
anaisbitt@live.com 10/10 2379 days 19%
Jarrod Pudsey 10/10 2379 days 19%
Tabea 10/10 2379 days 19%
Gabriel Santos 10/10 2379 days 19%
Dan Parker 4/10 2409 days 12%
Greg Parry 10/10 2409 days 19%
Laura Porter 10/10 2409 days 19%
Jesper Christensen 10/10 2409 days 19%
Anna Leonard 10/10 2410 days 19%
Ruben Roa Hernandez 9/10 2410 days 18%
Rory Baynes 10/10 2437 days 18%
Sally Irving 10/10 2437 days 18%
jason bassett 10/10 2437 days 18%
Chris Blackwell 9/10 2438 days 18%
Rachelle Philippen 9/10 2438 days 18%
Gordon Hughes 9/10 2468 days 18%
Henk Siegers 7/10 2468 days 17%
Johannes Partheymueller 10/10 2468 days 18%
Emily Freistatter 9/10 2468 days 18%
Pierre Mangin 9/10 2468 days 18%
Nz Traveller 10/10 2468 days 18%
Andy Grayshon 10/10 2468 days 18%
Rozanna Kyle-Robinson 10/10 2468 days 18%
Don Rostedt 9/10 2468 days 18%
martin shale 10/10 2468 days 18%
Mick Havill 10/10 2499 days 18%
Nicole Long 7/10 2499 days 16%
Lindsay Baugh 10/10 2499 days 18%
Pete Halsall 10/10 2499 days 18%
Anika Lakhani 10/10 2499 days 18%
Marjeta Kuralt 10/10 2499 days 18%
Michael Thomas Hermawan 10/10 2529 days 17%
Chris Oberson 10/10 2529 days 17%
Wilson Ting 9/10 2529 days 17%
NOR HISHAM HAJI ALI 10/10 2560 days 17%
Faustino Merlo 9/10 2560 days 17%
Anya Staal 10/10 2560 days 17%
Alan Bannister 10/10 2560 days 17%
Scott Wallis 8/10 2560 days 17%
Ed Shaddick 10/10 2590 days 17%
Rick Hall 10/10 2590 days 17%
Vanessa Paran 10/10 2590 days 17%
Che Junaid Mayet 10/10 2590 days 17%
Happy camper 10/10 2621 days 17%
meghan cuming 10/10 2621 days 17%
Viki Withers 10/10 2652 days 16%
Paul Thompson 10/10 2682 days 16%
Carl Murray 2/10 2713 days 7%
Jared Sartee 10/10 2743 days 15%
Shardul Phadnis 6/10 2743 days 13%
Judy Lawlor 10/10 2743 days 15%
Craig Mckay 9/10 2743 days 15%
Tracy Mering Stephen Law 9/10 2743 days 15%
Dennis Andrews 10/10 2743 days 15%
Nick Borland 10/10 2743 days 15%
Sjoerd Tolsma 9/10 2753 days 9%
Craig McKay 10/10 2763 days 9%
Rosalind Russell 9/10 2774 days 15%
Michal Snehota 10/10 2774 days 15%
murray keig 10/10 2774 days 15%
C Clarke 8/10 2796 days 8%
Clare Yeh 10/10 2802 days 15%
Cadey Korson 9/10 2802 days 15%
Matthew Parkman 10/10 2802 days 15%
Lynn Newhouse 10/10 2802 days 15%
Judy Little 10/10 2802 days 15%
Alice Ormandy 9/10 2818 days 8%
David Tomlinson 10/10 2833 days 14%
John Malone 8/10 2833 days 14%
Marcello Rossini 9/10 2833 days 14%
Leonie Westerhot 10/10 2851 days 8%
Jesse Arthur 10/10 2864 days 14%
Julie Manchester 10/10 2864 days 14%
Carine Av 10/10 2894 days 14%
hans soerensen 10/10 2894 days 14%
Jude Ong 10/10 2894 days 14%
liwen chan 10/10 2894 days 14%
Dalila Mohammed Isa 8/10 2894 days 14%
Wayne Fisher 9/10 2894 days 14%
Gary Ong 1/10 2925 days 5%
Tanya Davies 9/10 2925 days 13%
Heather D 10/10 2955 days 13%
Chea Hao Wong 10/10 2955 days 13%
Ashleigh McCord 9/10 2955 days 13%
Russel Brewty 9/10 2986 days 13%
Pieter Jacobs 10/10 2986 days 13%
Franck Mazas 9/10 2986 days 13%
Matt Tsagopoulos 10/10 2986 days 13%
Kuldeep Nandurkar 10/10 3017 days 13%
weeping ng 10/10 3047 days 12%
Brent Grohman 10/10 3078 days 12%
Ainsley Farrell 10/10 3078 days 12%
Anne Coleman 10/10 3078 days 12%
Casey Blyth 10/10 3108 days 12%
Sim 10/10 3108 days 12%
Lisa Lomas 10/10 3108 days 12%
Amber Jordan 9/10 3108 days 12%
Maarten Simons 8/10 3119 days 6%
Jenny Young 10/10 3129 days 7%
Bob van Hest 10/10 3139 days 11%
Maike Santelmann 8/10 3158 days 6%
Hakim Naj 9/10 3168 days 11%
costa 9/10 3168 days 11%
haslina mohamad 10/10 3169 days 11%
delphine 7/10 3169 days 10%
Damien Brocklejhurst 9/10 3169 days 11%
Chris Simpson 10/10 3190 days 6%
Martin S 10/10 3199 days 11%
Douglas Pinn 10/10 3199 days 11%
Alison Firth 10/10 3200 days 11%
Ben Chong 9/10 3230 days 10%
Konstantinos Parsalidis 10/10 3230 days 11%
Silke Richter 10/10 3231 days 11%
Mónica García 10/10 3261 days 10%
streviews 10/10 3291 days 10%
Lynne Cornish 10/10 3292 days 10%
thomas boutard 10/10 3353 days 9%
Marianne Smith 10/10 3383 days 9%
Melinda McNamara 9/10 3383 days 9%
M E Black 10/10 3413 days 9%
michellehendriks5 10/10 3413 days 9%
Brendan Collins 10/10 3444 days 8%
Adam Munro 10/10 3474 days 8%
Angela Yore 10/10 3474 days 8%
Emma Keegan 6/10 3474 days 7%
Andy Biggins 8/10 3505 days 8%
P Kolk 10/10 3505 days 8%
Dimitri Jacobs 10/10 3533 days 8%
Thomas Sartorius 10/10 3533 days 8%
Jane Curren 10/10 3533 days 8%
Morgan Thomas 10/10 3595 days 7%
Autocaravanista 10/10 3625 days 7%
M Bailey 10/10 3656 days 6%
Dustin Strong 10/10 3686 days 6%
Daniel Field 10/10 3718 days 6%
Nuria Rivas 10/10 3749 days 5%
Ash K 10/10 3779 days 5%
ashbyg 10/10 3810 days 5%
Andrei Kuek 10/10 3810 days 5%
Wilma Heij 9/10 3840 days 4%
Mark McCadden 10/10 3840 days 5%
Chris Jackson 10/10 3840 days 5%
Vince V. 10/10 3840 days 5%
Nicholas Chapman 10/10 3840 days 5%
Thomas Chacko 10/10 3871 days 4%
Linda Simpson 9/10 3871 days 4%
Tim 9/10 3899 days 4%
Eran Israel 10/10 3899 days 4%
Filip Goles 10/10 3930 days 4%
Johan Hereora Hummerhielm 2/10 3930 days 1%
JoMary Smith 7/10 3930 days 3%
Christine Jepp 10/10 3930 days 4%
Simon Fayers 10/10 3961 days 3%
Dutchie 9/10 3961 days 3%
Peter Krivanek 10/10 3961 days 3%
Anne Beveridge 9/10 3991 days 3%
John 10/10 3991 days 3%
Michael M 10/10 4052 days 2%
marianne van eykelenborg 10/10 4052 days 2%
Paul Molloy 10/10 4052 days 2%
Poko Tapurau 10/10 4083 days 2%
Brent Gowan 10/10 4144 days 2%
Mirza 8/10 4295 days 0%
Ann 10/10 4295 days 0%
Jonathan Falgren 10/10 4295 days 0%
Philip Dickie 10/10 4569 days 4%
DavidB 7/10 4601 days 4%
Alan Findlay 9/10 4616 days 2%
Whistlerdewd 10/10 4630 days 4%
Dexter 10/10 4906 days 4%
G Elliason 7/10 4981 days 2%
paris claire 10/10 4982 days 2%
Ron 9/10 5087 days 4%
Bob Kusesia 10/10 5333 days 2%
Ian Watson 10/10 5333 days 2%
M and H Lunn 8/10 5341 days 2%
David Hobson 8/10 5352 days 2%
Carina Raeder 9/10 5358 days 2%
Hans & Karin 7/10 5426 days 2%
andrew walmsley 10/10 5636 days 4%
MiepS 9/10 5654 days 2%
Ning Chan 9/10 5666 days 4%
LindaV 8/10 5700 days 2%
Oscar 7/10 6046 days 2%
Peter 9/10 6448 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.38% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 64 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.33%
198 -3.35%
199 -3.36%
200 -3.38%
201 -3.40%
202 -3.41%
203 -3.43%
… …

Balancing Adjustment

1.08% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

82%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.