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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1717 days 100%
C & A Betts 10/10 1745 days 95%
Joy 10/10 1930 days 85%
Julie Ng 10/10 1930 days 85%
David Jones 10/10 1961 days 83%
Leandro Haedo 10/10 1961 days 83%
Amanda Lawson 10/10 1961 days 83%
Ken Clearwater 10/10 1961 days 83%
Jennifer Bixby 10/10 2082 days 79%
Michiel Jelijs 10/10 2083 days 79%
Jamie Carey 10/10 2083 days 79%
Robert Schwall 10/10 2083 days 79%
Nicky Bromhall 9/10 2111 days 77%
Timthang 9/10 2111 days 77%
Pastore pierrick 9/10 2142 days 76%
Chiara Rossi 9/10 2142 days 76%
Chiara Rossi 9/10 2142 days 76%
Mike Bromfield 9/10 2142 days 76%
Daniel Lamere 10/10 2143 days 77%
NICHOLAS JEUNE 10/10 2143 days 77%
Matthias Van de veire 9/10 2143 days 76%
neil dougall 10/10 2143 days 77%
Tracey Armstrong 9/10 2143 days 76%
Maria Sainis 10/10 2143 days 77%
Christine Wegener 10/10 2173 days 76%
Olli Jääsaari 9/10 2173 days 75%
JACKIE EHRHARDT 10/10 2174 days 76%
Mandy Chee 6/10 2203 days 65%
lainie epstein 8/10 2203 days 74%
John van Herk 10/10 2203 days 75%
Bernard 9/10 2204 days 74%
Paul Russell 10/10 2234 days 74%
Sara Jensen 10/10 2234 days 74%
Stella Wilson 10/10 2234 days 74%
Dennis Rijbroek 9/10 2264 days 72%
Linda Gallagher 10/10 2265 days 73%
Marco Moreira 9/10 2295 days 71%
Happy camper 10/10 2296 days 72%
Jan Grävemeyer 9/10 2326 days 70%
Graça Roquette 10/10 2357 days 70%
Danny Mao 10/10 2357 days 70%
Chloe Bullock 10/10 2357 days 70%
Kate Tipton 10/10 2387 days 69%
Savilla Manuel 10/10 2388 days 69%
Olivier Gergaud 10/10 2417 days 68%
sheena tan 8/10 2418 days 66%
Christine Pooley 10/10 2418 days 68%
Alisa Failor 10/10 2418 days 68%
Aimee Spevak 10/10 2448 days 67%
Winston Bell 10/10 2448 days 67%
Irene Weinkogl 8/10 2448 days 65%
Cory 10/10 2449 days 67%
Tony O’Neill 9/10 2449 days 66%
Jim Lundy and Sherryl Livingston 10/10 2449 days 67%
paul engerand 10/10 2449 days 67%
Paul Smith 10/10 2449 days 67%
Tobias Geiger 8/10 2476 days 64%
Pierre Lemaistre 9/10 2476 days 65%
Melanie Berger 8/10 2476 days 64%
Georges BOUDIN 9/10 2476 days 65%
Tami Bass 10/10 2476 days 66%
Jonathan Taverner 10/10 2476 days 66%
Joanne Enders 10/10 2477 days 66%
Theo Stockmann 10/10 2477 days 66%
agnes janszen 10/10 2507 days 65%
Claire Cherrington 10/10 2507 days 65%
Maria van Loon 10/10 2507 days 65%
Jackie Sue 10/10 2508 days 64%
Alexandra Brown 10/10 2508 days 64%
Paolo Mauro 10/10 2508 days 64%
Matthew Parkman 10/10 2508 days 64%
Tom 10/10 2508 days 64%
Timothy McFadden 10/10 2538 days 63%
Jan Hoffmann 10/10 2538 days 63%
aneta thomsen 8/10 2538 days 62%
Xavier Bracquart 9/10 2538 days 63%
NZroadtrippers 10/10 2539 days 63%
Annabel Mason 10/10 2539 days 63%
Oz and Tina 10/10 2539 days 63%
t h 10/10 2539 days 63%
Claire 10/10 2539 days 63%
Cindy 10/10 2539 days 63%
Sharon Burgess 10/10 2568 days 62%
Boris Leroy 9/10 2568 days 62%
John Wells 10/10 2568 days 62%
javier garcia 9/10 2568 days 62%
Rosanna Nolan 10/10 2568 days 62%
Omid Shahani 10/10 2568 days 62%
Thierry GACHES 9/10 2569 days 62%
Steve Mitchell 9/10 2569 days 62%
Dallas Cluff 10/10 2569 days 62%
Mustaqeem 10/10 2569 days 62%
Diogo Loureiro 10/10 2569 days 62%
Thibaut Drevet 10/10 2569 days 62%
Jude Ong 10/10 2599 days 61%
Todd Weibel 3/10 2600 days 33%
Andrew Brealey 10/10 2600 days 61%
Edward Lowe 10/10 2600 days 61%
Georgia Nery 10/10 2629 days 60%
Kelli Rumore 10/10 2629 days 60%
Kristy 10/10 2630 days 60%
Gillian Hancock 10/10 2630 days 60%
Nichola Stretch 10/10 2660 days 59%
Loh 10/10 2661 days 59%
Vivien Soh 10/10 2661 days 59%
Melissa Hsu 10/10 2692 days 58%
Nicolas Mollet 10/10 2752 days 56%
Jess Ballard 10/10 2752 days 56%
Steve Wilkinson 10/10 2753 days 56%
Jack 10/10 2753 days 56%
Karyn Rayner 9/10 2782 days 54%
Julie Crawshaw 9/10 2782 days 54%
Debbie Wight 9/10 2782 days 54%
David Elliott 10/10 2783 days 55%
Donna Green 10/10 2783 days 55%
anaisbitt@live.com 10/10 2783 days 55%
Jarrod Pudsey 10/10 2783 days 55%
Tabea 10/10 2783 days 55%
Gabriel Santos 10/10 2783 days 55%
Dan Parker 4/10 2813 days 35%
Greg Parry 10/10 2813 days 54%
Laura Porter 10/10 2813 days 54%
Jesper Christensen 10/10 2813 days 54%
Anna Leonard 10/10 2814 days 54%
Ruben Roa Hernandez 9/10 2814 days 53%
Rory Baynes 10/10 2841 days 53%
Sally Irving 10/10 2841 days 53%
jason bassett 10/10 2841 days 53%
Chris Blackwell 9/10 2842 days 52%
Rachelle Philippen 9/10 2842 days 52%
Gordon Hughes 9/10 2872 days 51%
Henk Siegers 7/10 2872 days 48%
Johannes Partheymueller 10/10 2872 days 52%
Emily Freistatter 9/10 2872 days 51%
Pierre Mangin 9/10 2872 days 51%
Nz Traveller 10/10 2872 days 52%
Andy Grayshon 10/10 2872 days 52%
Rozanna Kyle-Robinson 10/10 2872 days 52%
Don Rostedt 9/10 2872 days 51%
martin shale 10/10 2872 days 52%
Mick Havill 10/10 2903 days 51%
Nicole Long 7/10 2903 days 47%
Lindsay Baugh 10/10 2903 days 51%
Pete Halsall 10/10 2903 days 51%
Anika Lakhani 10/10 2903 days 51%
Marjeta Kuralt 10/10 2903 days 51%
Michael Thomas Hermawan 10/10 2933 days 50%
Chris Oberson 10/10 2933 days 50%
Wilson Ting 9/10 2933 days 49%
NOR HISHAM HAJI ALI 10/10 2964 days 49%
Faustino Merlo 9/10 2964 days 48%
Anya Staal 10/10 2964 days 49%
Alan Bannister 10/10 2964 days 49%
Scott Wallis 8/10 2964 days 48%
Ed Shaddick 10/10 2994 days 48%
Rick Hall 10/10 2994 days 48%
Vanessa Paran 10/10 2994 days 48%
Che Junaid Mayet 10/10 2994 days 48%
Happy camper 10/10 3025 days 47%
meghan cuming 10/10 3025 days 47%
Viki Withers 10/10 3056 days 45%
Paul Thompson 10/10 3086 days 44%
Carl Murray 2/10 3117 days 19%
Jared Sartee 10/10 3147 days 42%
Shardul Phadnis 6/10 3147 days 36%
Judy Lawlor 10/10 3147 days 42%
Craig Mckay 9/10 3147 days 42%
Tracy Mering Stephen Law 9/10 3147 days 42%
Dennis Andrews 10/10 3147 days 42%
Nick Borland 10/10 3147 days 42%
Sjoerd Tolsma 9/10 3157 days 25%
Craig McKay 10/10 3167 days 25%
Rosalind Russell 9/10 3178 days 41%
Michal Snehota 10/10 3178 days 41%
murray keig 10/10 3178 days 41%
C Clarke 8/10 3200 days 23%
Clare Yeh 10/10 3206 days 40%
Cadey Korson 9/10 3206 days 40%
Matthew Parkman 10/10 3206 days 40%
Lynn Newhouse 10/10 3206 days 40%
Judy Little 10/10 3206 days 40%
Alice Ormandy 9/10 3222 days 23%
David Tomlinson 10/10 3237 days 39%
John Malone 8/10 3237 days 38%
Marcello Rossini 9/10 3237 days 39%
Leonie Westerhot 10/10 3255 days 23%
Jesse Arthur 10/10 3268 days 38%
Julie Manchester 10/10 3268 days 38%
Carine Av 10/10 3298 days 37%
hans soerensen 10/10 3298 days 37%
Jude Ong 10/10 3298 days 37%
liwen chan 10/10 3298 days 37%
Dalila Mohammed Isa 8/10 3298 days 36%
Wayne Fisher 9/10 3298 days 37%
Gary Ong 1/10 3329 days 14%
Tanya Davies 9/10 3329 days 36%
Heather D 10/10 3359 days 35%
Chea Hao Wong 10/10 3359 days 35%
Ashleigh McCord 9/10 3359 days 35%
Russel Brewty 9/10 3390 days 34%
Pieter Jacobs 10/10 3390 days 34%
Franck Mazas 9/10 3390 days 34%
Matt Tsagopoulos 10/10 3390 days 34%
Kuldeep Nandurkar 10/10 3421 days 33%
weeping ng 10/10 3451 days 32%
Brent Grohman 10/10 3482 days 31%
Ainsley Farrell 10/10 3482 days 31%
Anne Coleman 10/10 3482 days 31%
Casey Blyth 10/10 3512 days 30%
Sim 10/10 3512 days 30%
Lisa Lomas 10/10 3512 days 30%
Amber Jordan 9/10 3512 days 29%
Maarten Simons 8/10 3523 days 17%
Jenny Young 10/10 3533 days 17%
Bob van Hest 10/10 3543 days 29%
Maike Santelmann 8/10 3562 days 16%
Hakim Naj 9/10 3572 days 27%
costa 9/10 3572 days 27%
haslina mohamad 10/10 3573 days 28%
delphine 7/10 3573 days 26%
Damien Brocklejhurst 9/10 3573 days 27%
Chris Simpson 10/10 3594 days 16%
Martin S 10/10 3603 days 26%
Douglas Pinn 10/10 3603 days 26%
Alison Firth 10/10 3604 days 26%
Ben Chong 9/10 3634 days 25%
Konstantinos Parsalidis 10/10 3634 days 25%
Silke Richter 10/10 3635 days 25%
Mónica García 10/10 3665 days 24%
streviews 10/10 3695 days 23%
Lynne Cornish 10/10 3696 days 23%
thomas boutard 10/10 3757 days 21%
Marianne Smith 10/10 3787 days 20%
Melinda McNamara 9/10 3787 days 20%
M E Black 10/10 3817 days 19%
michellehendriks5 10/10 3817 days 19%
Brendan Collins 10/10 3848 days 18%
Adam Munro 10/10 3878 days 17%
Angela Yore 10/10 3878 days 17%
Emma Keegan 6/10 3878 days 14%
Andy Biggins 8/10 3909 days 16%
P Kolk 10/10 3909 days 16%
Dimitri Jacobs 10/10 3937 days 15%
Thomas Sartorius 10/10 3937 days 15%
Jane Curren 10/10 3937 days 15%
Morgan Thomas 10/10 3999 days 13%
Autocaravanista 10/10 4029 days 12%
M Bailey 10/10 4060 days 11%
Dustin Strong 10/10 4090 days 10%
Daniel Field 10/10 4122 days 8%
Nuria Rivas 10/10 4153 days 7%
Ash K 10/10 4183 days 6%
ashbyg 10/10 4214 days 5%
Andrei Kuek 10/10 4214 days 5%
Wilma Heij 9/10 4244 days 4%
Mark McCadden 10/10 4244 days 4%
Chris Jackson 10/10 4244 days 4%
Vince V. 10/10 4244 days 4%
Nicholas Chapman 10/10 4244 days 4%
Thomas Chacko 10/10 4275 days 3%
Linda Simpson 9/10 4275 days 3%
Tim 9/10 4303 days 2%
Eran Israel 10/10 4303 days 2%
Filip Goles 10/10 4334 days 1%
Johan Hereora Hummerhielm 2/10 4334 days 0%
JoMary Smith 7/10 4334 days 1%
Christine Jepp 10/10 4334 days 1%
Simon Fayers 10/10 4365 days 0%
Dutchie 9/10 4365 days 0%
Peter Krivanek 10/10 4365 days 0%
Anne Beveridge 9/10 4395 days 17%
John 10/10 4395 days 17%
Michael M 10/10 4456 days 17%
marianne van eykelenborg 10/10 4456 days 17%
Paul Molloy 10/10 4456 days 17%
Poko Tapurau 10/10 4487 days 17%
Brent Gowan 10/10 4548 days 17%
Mirza 8/10 4699 days 17%
Ann 10/10 4699 days 17%
Jonathan Falgren 10/10 4699 days 17%
Philip Dickie 10/10 4973 days 17%
DavidB 7/10 5005 days 16%
Alan Findlay 9/10 5020 days 10%
Whistlerdewd 10/10 5034 days 17%
Dexter 10/10 5310 days 17%
G Elliason 7/10 5385 days 9%
paris claire 10/10 5386 days 10%
Ron 9/10 5491 days 17%
Bob Kusesia 10/10 5737 days 10%
Ian Watson 10/10 5737 days 10%
M and H Lunn 8/10 5745 days 10%
David Hobson 8/10 5756 days 10%
Carina Raeder 9/10 5762 days 10%
Hans & Karin 7/10 5830 days 9%
andrew walmsley 10/10 6040 days 17%
MiepS 9/10 6058 days 10%
Ning Chan 9/10 6070 days 17%
LindaV 8/10 6104 days 10%
Oscar 7/10 6450 days 9%
Peter 9/10 6852 days 10%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.99% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 45 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.93%
198 -3.95%
199 -3.97%
200 -3.99%
201 -4.01%
202 -4.03%
203 -4.05%
… …

Balancing Adjustment

1.20% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.