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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

299 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 303 reviews. There are 299 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 299 valid reviews:

Rating Count Percentage
10/10 205
69%
9/10 61
20%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.35% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.35% and is based on 299 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 299 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.58%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1896 days 100%
C & A Betts 10/10 1924 days 99%
Joy 10/10 2109 days 91%
Julie Ng 10/10 2109 days 91%
David Jones 10/10 2140 days 90%
Leandro Haedo 10/10 2140 days 90%
Amanda Lawson 10/10 2140 days 90%
Ken Clearwater 10/10 2140 days 90%
Jennifer Bixby 10/10 2261 days 85%
Michiel Jelijs 10/10 2262 days 85%
Jamie Carey 10/10 2262 days 85%
Robert Schwall 10/10 2262 days 85%
Nicky Bromhall 9/10 2290 days 83%
Timthang 9/10 2290 days 83%
Pastore pierrick 9/10 2321 days 82%
Chiara Rossi 9/10 2321 days 82%
Mike Bromfield 9/10 2321 days 82%
Daniel Lamere 10/10 2322 days 83%
NICHOLAS JEUNE 10/10 2322 days 83%
Matthias Van de veire 9/10 2322 days 82%
neil dougall 10/10 2322 days 83%
Tracey Armstrong 9/10 2322 days 82%
Maria Sainis 10/10 2322 days 83%
Christine Wegener 10/10 2352 days 82%
Olli Jääsaari 9/10 2352 days 81%
JACKIE EHRHARDT 10/10 2353 days 81%
Mandy Chee 6/10 2382 days 69%
lainie epstein 8/10 2382 days 79%
John van Herk 10/10 2382 days 80%
Bernard 9/10 2383 days 79%
Paul Russell 10/10 2413 days 79%
Sara Jensen 10/10 2413 days 79%
Stella Wilson 10/10 2413 days 79%
Dennis Rijbroek 9/10 2443 days 77%
Linda Gallagher 10/10 2444 days 78%
Marco Moreira 9/10 2474 days 76%
Happy camper 10/10 2475 days 77%
Jan Grävemeyer 9/10 2505 days 75%
Graça Roquette 10/10 2536 days 74%
Danny Mao 10/10 2536 days 74%
Chloe Bullock 10/10 2536 days 74%
Kate Tipton 10/10 2566 days 73%
Savilla Manuel 10/10 2567 days 73%
Olivier Gergaud 10/10 2596 days 72%
sheena tan 8/10 2597 days 70%
Christine Pooley 10/10 2597 days 72%
Alisa Failor 10/10 2597 days 72%
Aimee Spevak 10/10 2627 days 70%
Winston Bell 10/10 2627 days 70%
Irene Weinkogl 8/10 2627 days 69%
Cory 10/10 2628 days 70%
Tony O’Neill 9/10 2628 days 70%
Jim Lundy and Sherryl Livingston 10/10 2628 days 70%
paul engerand 10/10 2628 days 70%
Paul Smith 10/10 2628 days 70%
Tobias Geiger 8/10 2655 days 68%
Pierre Lemaistre 9/10 2655 days 69%
Melanie Berger 8/10 2655 days 68%
Georges BOUDIN 9/10 2655 days 69%
Tami Bass 10/10 2655 days 69%
Jonathan Taverner 10/10 2655 days 69%
Joanne Enders 10/10 2656 days 69%
Theo Stockmann 10/10 2656 days 69%
agnes janszen 10/10 2686 days 68%
Claire Cherrington 10/10 2686 days 68%
Maria van Loon 10/10 2686 days 68%
Jackie Sue 10/10 2687 days 68%
Alexandra Brown 10/10 2687 days 68%
Paolo Mauro 10/10 2687 days 68%
Matthew Parkman 10/10 2687 days 68%
Tom 10/10 2687 days 68%
Timothy McFadden 10/10 2717 days 67%
Jan Hoffmann 10/10 2717 days 67%
aneta thomsen 8/10 2717 days 65%
Xavier Bracquart 9/10 2717 days 66%
NZroadtrippers 10/10 2718 days 67%
Annabel Mason 10/10 2718 days 67%
Oz and Tina 10/10 2718 days 67%
t h 10/10 2718 days 67%
Claire 10/10 2718 days 67%
Cindy 10/10 2718 days 67%
Sharon Burgess 10/10 2747 days 65%
Boris Leroy 9/10 2747 days 65%
John Wells 10/10 2747 days 65%
javier garcia 9/10 2747 days 65%
Rosanna Nolan 10/10 2747 days 65%
Omid Shahani 10/10 2747 days 65%
Thierry GACHES 9/10 2748 days 65%
Steve Mitchell 9/10 2748 days 65%
Dallas Cluff 10/10 2748 days 65%
Mustaqeem 10/10 2748 days 65%
Diogo Loureiro 10/10 2748 days 65%
Thibaut Drevet 10/10 2748 days 65%
Jude Ong 10/10 2778 days 64%
Todd Weibel 3/10 2779 days 35%
Andrew Brealey 10/10 2779 days 64%
Edward Lowe 10/10 2779 days 64%
Georgia Nery 10/10 2808 days 63%
Kelli Rumore 10/10 2808 days 63%
Kristy 10/10 2809 days 63%
Gillian Hancock 10/10 2809 days 63%
Nichola Stretch 10/10 2839 days 62%
Loh 10/10 2840 days 62%
Vivien Soh 10/10 2840 days 62%
Melissa Hsu 10/10 2871 days 60%
Nicolas Mollet 10/10 2931 days 58%
Jess Ballard 10/10 2931 days 58%
Steve Wilkinson 10/10 2932 days 58%
Jack 10/10 2932 days 58%
Karyn Rayner 9/10 2961 days 56%
Julie Crawshaw 9/10 2961 days 56%
Debbie Wight 9/10 2961 days 56%
David Elliott 10/10 2962 days 57%
Donna Green 10/10 2962 days 57%
anaisbitt@live.com 10/10 2962 days 57%
Jarrod Pudsey 10/10 2962 days 57%
Tabea 10/10 2962 days 57%
Gabriel Santos 10/10 2962 days 57%
Dan Parker 4/10 2992 days 36%
Greg Parry 10/10 2992 days 56%
Laura Porter 10/10 2992 days 56%
Jesper Christensen 10/10 2992 days 56%
Anna Leonard 10/10 2993 days 56%
Ruben Roa Hernandez 9/10 2993 days 55%
Rory Baynes 10/10 3020 days 54%
Sally Irving 10/10 3020 days 54%
jason bassett 10/10 3020 days 54%
Chris Blackwell 9/10 3021 days 54%
Rachelle Philippen 9/10 3021 days 54%
Gordon Hughes 9/10 3051 days 53%
Henk Siegers 7/10 3051 days 49%
Johannes Partheymueller 10/10 3051 days 53%
Emily Freistatter 9/10 3051 days 53%
Pierre Mangin 9/10 3051 days 53%
Nz Traveller 10/10 3051 days 53%
Andy Grayshon 10/10 3051 days 53%
Rozanna Kyle-Robinson 10/10 3051 days 53%
Don Rostedt 9/10 3051 days 53%
martin shale 10/10 3051 days 53%
Mick Havill 10/10 3082 days 52%
Nicole Long 7/10 3082 days 48%
Lindsay Baugh 10/10 3082 days 52%
Pete Halsall 10/10 3082 days 52%
Anika Lakhani 10/10 3082 days 52%
Marjeta Kuralt 10/10 3082 days 52%
Michael Thomas Hermawan 10/10 3112 days 51%
Chris Oberson 10/10 3112 days 51%
Wilson Ting 9/10 3112 days 50%
NOR HISHAM HAJI ALI 10/10 3143 days 49%
Faustino Merlo 9/10 3143 days 49%
Anya Staal 10/10 3143 days 49%
Alan Bannister 10/10 3143 days 49%
Scott Wallis 8/10 3143 days 48%
Ed Shaddick 10/10 3173 days 48%
Rick Hall 10/10 3173 days 48%
Vanessa Paran 10/10 3173 days 48%
Che Junaid Mayet 10/10 3173 days 48%
Happy camper 10/10 3204 days 47%
meghan cuming 10/10 3204 days 47%
Viki Withers 10/10 3235 days 46%
Paul Thompson 10/10 3265 days 44%
Carl Murray 2/10 3296 days 19%
Jared Sartee 10/10 3326 days 42%
Shardul Phadnis 6/10 3326 days 36%
Judy Lawlor 10/10 3326 days 42%
Craig Mckay 9/10 3326 days 42%
Tracy Mering Stephen Law 9/10 3326 days 42%
Dennis Andrews 10/10 3326 days 42%
Nick Borland 10/10 3326 days 42%
Sjoerd Tolsma 9/10 3336 days 24%
Craig McKay 10/10 3346 days 25%
Rosalind Russell 9/10 3357 days 40%
Michal Snehota 10/10 3357 days 41%
murray keig 10/10 3357 days 41%
C Clarke 8/10 3379 days 23%
Clare Yeh 10/10 3385 days 40%
Cadey Korson 9/10 3385 days 39%
Matthew Parkman 10/10 3385 days 40%
Lynn Newhouse 10/10 3385 days 40%
Judy Little 10/10 3385 days 40%
Alice Ormandy 9/10 3401 days 23%
David Tomlinson 10/10 3416 days 38%
John Malone 8/10 3416 days 38%
Marcello Rossini 9/10 3416 days 38%
Leonie Westerhot 10/10 3434 days 22%
Jesse Arthur 10/10 3447 days 37%
Julie Manchester 10/10 3447 days 37%
Carine Av 10/10 3477 days 36%
hans soerensen 10/10 3477 days 36%
Jude Ong 10/10 3477 days 36%
liwen chan 10/10 3477 days 36%
Dalila Mohammed Isa 8/10 3477 days 35%
Wayne Fisher 9/10 3477 days 36%
Gary Ong 1/10 3508 days 14%
Tanya Davies 9/10 3508 days 34%
Heather D 10/10 3538 days 33%
Chea Hao Wong 10/10 3538 days 33%
Ashleigh McCord 9/10 3538 days 33%
Russel Brewty 9/10 3569 days 32%
Pieter Jacobs 10/10 3569 days 32%
Franck Mazas 9/10 3569 days 32%
Matt Tsagopoulos 10/10 3569 days 32%
Kuldeep Nandurkar 10/10 3600 days 31%
weeping ng 10/10 3630 days 30%
Brent Grohman 10/10 3661 days 28%
Ainsley Farrell 10/10 3661 days 28%
Anne Coleman 10/10 3661 days 28%
Casey Blyth 10/10 3691 days 27%
Sim 10/10 3691 days 27%
Lisa Lomas 10/10 3691 days 27%
Amber Jordan 9/10 3691 days 27%
Maarten Simons 8/10 3702 days 15%
Jenny Young 10/10 3712 days 16%
Bob van Hest 10/10 3722 days 26%
Maike Santelmann 8/10 3741 days 14%
Hakim Naj 9/10 3751 days 25%
costa 9/10 3751 days 25%
haslina mohamad 10/10 3752 days 25%
delphine 7/10 3752 days 23%
Damien Brocklejhurst 9/10 3752 days 24%
Chris Simpson 10/10 3773 days 14%
Martin S 10/10 3782 days 24%
Douglas Pinn 10/10 3782 days 24%
Alison Firth 10/10 3783 days 23%
Ben Chong 9/10 3813 days 22%
Konstantinos Parsalidis 10/10 3813 days 22%
Silke Richter 10/10 3814 days 22%
Mónica García 10/10 3844 days 21%
streviews 10/10 3874 days 20%
Lynne Cornish 10/10 3875 days 20%
thomas boutard 10/10 3936 days 17%
Marianne Smith 10/10 3966 days 16%
Melinda McNamara 9/10 3966 days 16%
M E Black 10/10 3996 days 15%
michellehendriks5 10/10 3996 days 15%
Brendan Collins 10/10 4027 days 14%
Adam Munro 10/10 4057 days 12%
Angela Yore 10/10 4057 days 12%
Emma Keegan 6/10 4057 days 11%
Andy Biggins 8/10 4088 days 11%
P Kolk 10/10 4088 days 11%
Dimitri Jacobs 10/10 4116 days 10%
Thomas Sartorius 10/10 4116 days 10%
Jane Curren 10/10 4116 days 10%
Morgan Thomas 10/10 4178 days 7%
Autocaravanista 10/10 4208 days 6%
M Bailey 10/10 4239 days 5%
Dustin Strong 10/10 4269 days 4%
Daniel Field 10/10 4301 days 2%
Nuria Rivas 10/10 4332 days 1%
Ash K 10/10 4362 days 0%
ashbyg 10/10 4393 days 20%
Andrei Kuek 10/10 4393 days 20%
Wilma Heij 9/10 4423 days 20%
Mark McCadden 10/10 4423 days 20%
Chris Jackson 10/10 4423 days 20%
Vince V. 10/10 4423 days 20%
Nicholas Chapman 10/10 4423 days 20%
Thomas Chacko 10/10 4454 days 20%
Linda Simpson 9/10 4454 days 20%
Tim 9/10 4482 days 20%
Eran Israel 10/10 4482 days 20%
Filip Goles 10/10 4513 days 20%
Johan Hereora Hummerhielm 2/10 4513 days 9%
JoMary Smith 7/10 4513 days 19%
Christine Jepp 10/10 4513 days 20%
Simon Fayers 10/10 4544 days 20%
Dutchie 9/10 4544 days 20%
Peter Krivanek 10/10 4544 days 20%
Anne Beveridge 9/10 4574 days 20%
John 10/10 4574 days 20%
Michael M 10/10 4635 days 20%
marianne van eykelenborg 10/10 4635 days 20%
Paul Molloy 10/10 4635 days 20%
Poko Tapurau 10/10 4666 days 20%
Brent Gowan 10/10 4727 days 20%
Mirza 8/10 4878 days 20%
Ann 10/10 4878 days 20%
Jonathan Falgren 10/10 4878 days 20%
Philip Dickie 10/10 5152 days 20%
DavidB 7/10 5184 days 19%
Alan Findlay 9/10 5199 days 12%
Whistlerdewd 10/10 5213 days 20%
Dexter 10/10 5489 days 20%
G Elliason 7/10 5564 days 10%
paris claire 10/10 5565 days 12%
Ron 9/10 5670 days 20%
Bob Kusesia 10/10 5916 days 12%
Ian Watson 10/10 5916 days 12%
M and H Lunn 8/10 5924 days 11%
David Hobson 8/10 5935 days 11%
Carina Raeder 9/10 5941 days 12%
Hans & Karin 7/10 6009 days 10%
andrew walmsley 10/10 6219 days 20%
MiepS 9/10 6237 days 12%
Ning Chan 9/10 6249 days 20%
LindaV 8/10 6283 days 11%
Oscar 7/10 6629 days 10%
Peter 9/10 7031 days 12%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.89% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 87 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -2.85%
198 -2.86%
199 -2.88%
200 -2.89%
201 -2.90%
202 -2.92%
203 -2.93%
… …

Balancing Adjustment

1.04% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

82%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.