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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1494 days 100%
C & A Betts 10/10 1522 days 91%
Joy 10/10 1707 days 51%
Julie Ng 10/10 1707 days 51%
David Jones 10/10 1738 days 48%
Leandro Haedo 10/10 1738 days 48%
Amanda Lawson 10/10 1738 days 48%
Ken Clearwater 10/10 1738 days 48%
Jennifer Bixby 10/10 1859 days 43%
Michiel Jelijs 10/10 1860 days 43%
Jamie Carey 10/10 1860 days 43%
Robert Schwall 10/10 1860 days 43%
Nicky Bromhall 9/10 1888 days 42%
Timthang 9/10 1888 days 42%
Pastore pierrick 9/10 1919 days 42%
Chiara Rossi 9/10 1919 days 42%
Chiara Rossi 9/10 1919 days 42%
Mike Bromfield 9/10 1919 days 42%
Daniel Lamere 10/10 1920 days 42%
NICHOLAS JEUNE 10/10 1920 days 42%
Matthias Van de veire 9/10 1920 days 42%
neil dougall 10/10 1920 days 42%
Tracey Armstrong 9/10 1920 days 42%
Maria Sainis 10/10 1920 days 42%
Christine Wegener 10/10 1950 days 42%
Olli Jääsaari 9/10 1950 days 41%
JACKIE EHRHARDT 10/10 1951 days 42%
Mandy Chee 6/10 1980 days 35%
lainie epstein 8/10 1980 days 40%
John van Herk 10/10 1980 days 41%
Bernard 9/10 1981 days 41%
Paul Russell 10/10 2011 days 41%
Sara Jensen 10/10 2011 days 41%
Stella Wilson 10/10 2011 days 41%
Dennis Rijbroek 9/10 2041 days 40%
Linda Gallagher 10/10 2042 days 40%
Marco Moreira 9/10 2072 days 39%
Happy camper 10/10 2073 days 40%
Jan Grävemeyer 9/10 2103 days 39%
Graça Roquette 10/10 2134 days 38%
Danny Mao 10/10 2134 days 38%
Chloe Bullock 10/10 2134 days 38%
Kate Tipton 10/10 2164 days 38%
Savilla Manuel 10/10 2165 days 38%
Olivier Gergaud 10/10 2194 days 37%
sheena tan 8/10 2195 days 37%
Christine Pooley 10/10 2195 days 37%
Alisa Failor 10/10 2195 days 37%
Aimee Spevak 10/10 2225 days 37%
Winston Bell 10/10 2225 days 37%
Irene Weinkogl 8/10 2225 days 36%
Cory 10/10 2226 days 37%
Tony O’Neill 9/10 2226 days 36%
Jim Lundy and Sherryl Livingston 10/10 2226 days 37%
paul engerand 10/10 2226 days 37%
Paul Smith 10/10 2226 days 37%
Tobias Geiger 8/10 2253 days 36%
Pierre Lemaistre 9/10 2253 days 36%
Melanie Berger 8/10 2253 days 36%
Georges BOUDIN 9/10 2253 days 36%
Tami Bass 10/10 2253 days 36%
Jonathan Taverner 10/10 2253 days 36%
Joanne Enders 10/10 2254 days 36%
Theo Stockmann 10/10 2254 days 36%
agnes janszen 10/10 2284 days 36%
Claire Cherrington 10/10 2284 days 36%
Maria van Loon 10/10 2284 days 36%
Jackie Sue 10/10 2285 days 36%
Alexandra Brown 10/10 2285 days 36%
Paolo Mauro 10/10 2285 days 36%
Matthew Parkman 10/10 2285 days 36%
Tom 10/10 2285 days 36%
Timothy McFadden 10/10 2315 days 35%
Jan Hoffmann 10/10 2315 days 35%
aneta thomsen 8/10 2315 days 35%
Xavier Bracquart 9/10 2315 days 35%
NZroadtrippers 10/10 2316 days 35%
Annabel Mason 10/10 2316 days 35%
Oz and Tina 10/10 2316 days 35%
t h 10/10 2316 days 35%
Claire 10/10 2316 days 35%
Cindy 10/10 2316 days 35%
Sharon Burgess 10/10 2345 days 35%
Boris Leroy 9/10 2345 days 34%
John Wells 10/10 2345 days 35%
javier garcia 9/10 2345 days 34%
Rosanna Nolan 10/10 2345 days 35%
Omid Shahani 10/10 2345 days 35%
Thierry GACHES 9/10 2346 days 34%
Steve Mitchell 9/10 2346 days 34%
Dallas Cluff 10/10 2346 days 35%
Mustaqeem 10/10 2346 days 35%
Diogo Loureiro 10/10 2346 days 35%
Thibaut Drevet 10/10 2346 days 35%
Jude Ong 10/10 2376 days 34%
Todd Weibel 3/10 2377 days 18%
Andrew Brealey 10/10 2377 days 34%
Edward Lowe 10/10 2377 days 34%
Georgia Nery 10/10 2406 days 34%
Kelli Rumore 10/10 2406 days 34%
Kristy 10/10 2407 days 34%
Gillian Hancock 10/10 2407 days 34%
Nichola Stretch 10/10 2437 days 33%
Loh 10/10 2438 days 33%
Vivien Soh 10/10 2438 days 33%
Melissa Hsu 10/10 2469 days 33%
Nicolas Mollet 10/10 2529 days 32%
Jess Ballard 10/10 2529 days 32%
Steve Wilkinson 10/10 2530 days 32%
Jack 10/10 2530 days 32%
Karyn Rayner 9/10 2559 days 31%
Julie Crawshaw 9/10 2559 days 31%
Debbie Wight 9/10 2559 days 31%
David Elliott 10/10 2560 days 31%
Donna Green 10/10 2560 days 31%
anaisbitt@live.com 10/10 2560 days 31%
Jarrod Pudsey 10/10 2560 days 31%
Tabea 10/10 2560 days 31%
Gabriel Santos 10/10 2560 days 31%
Dan Parker 4/10 2590 days 20%
Greg Parry 10/10 2590 days 30%
Laura Porter 10/10 2590 days 30%
Jesper Christensen 10/10 2590 days 30%
Anna Leonard 10/10 2591 days 30%
Ruben Roa Hernandez 9/10 2591 days 30%
Rory Baynes 10/10 2618 days 30%
Sally Irving 10/10 2618 days 30%
jason bassett 10/10 2618 days 30%
Chris Blackwell 9/10 2619 days 30%
Rachelle Philippen 9/10 2619 days 30%
Gordon Hughes 9/10 2649 days 29%
Henk Siegers 7/10 2649 days 27%
Johannes Partheymueller 10/10 2649 days 29%
Emily Freistatter 9/10 2649 days 29%
Pierre Mangin 9/10 2649 days 29%
Nz Traveller 10/10 2649 days 29%
Andy Grayshon 10/10 2649 days 29%
Rozanna Kyle-Robinson 10/10 2649 days 29%
Don Rostedt 9/10 2649 days 29%
martin shale 10/10 2649 days 29%
Mick Havill 10/10 2680 days 29%
Nicole Long 7/10 2680 days 27%
Lindsay Baugh 10/10 2680 days 29%
Pete Halsall 10/10 2680 days 29%
Anika Lakhani 10/10 2680 days 29%
Marjeta Kuralt 10/10 2680 days 29%
Michael Thomas Hermawan 10/10 2710 days 28%
Chris Oberson 10/10 2710 days 28%
Wilson Ting 9/10 2710 days 28%
NOR HISHAM HAJI ALI 10/10 2741 days 28%
Faustino Merlo 9/10 2741 days 28%
Anya Staal 10/10 2741 days 28%
Alan Bannister 10/10 2741 days 28%
Scott Wallis 8/10 2741 days 27%
Ed Shaddick 10/10 2771 days 27%
Rick Hall 10/10 2771 days 27%
Vanessa Paran 10/10 2771 days 27%
Che Junaid Mayet 10/10 2771 days 27%
Happy camper 10/10 2802 days 27%
meghan cuming 10/10 2802 days 27%
Viki Withers 10/10 2833 days 26%
Paul Thompson 10/10 2863 days 26%
Carl Murray 2/10 2894 days 11%
Jared Sartee 10/10 2924 days 25%
Shardul Phadnis 6/10 2924 days 21%
Judy Lawlor 10/10 2924 days 25%
Craig Mckay 9/10 2924 days 24%
Tracy Mering Stephen Law 9/10 2924 days 24%
Dennis Andrews 10/10 2924 days 25%
Nick Borland 10/10 2924 days 25%
Sjoerd Tolsma 9/10 2934 days 14%
Craig McKay 10/10 2944 days 14%
Rosalind Russell 9/10 2955 days 24%
Michal Snehota 10/10 2955 days 24%
murray keig 10/10 2955 days 24%
C Clarke 8/10 2977 days 13%
Clare Yeh 10/10 2983 days 24%
Cadey Korson 9/10 2983 days 23%
Matthew Parkman 10/10 2983 days 24%
Lynn Newhouse 10/10 2983 days 24%
Judy Little 10/10 2983 days 24%
Alice Ormandy 9/10 2999 days 13%
David Tomlinson 10/10 3014 days 23%
John Malone 8/10 3014 days 23%
Marcello Rossini 9/10 3014 days 23%
Leonie Westerhot 10/10 3032 days 13%
Jesse Arthur 10/10 3045 days 22%
Julie Manchester 10/10 3045 days 22%
Carine Av 10/10 3075 days 22%
hans soerensen 10/10 3075 days 22%
Jude Ong 10/10 3075 days 22%
liwen chan 10/10 3075 days 22%
Dalila Mohammed Isa 8/10 3075 days 21%
Wayne Fisher 9/10 3075 days 22%
Gary Ong 1/10 3106 days 8%
Tanya Davies 9/10 3106 days 21%
Heather D 10/10 3136 days 21%
Chea Hao Wong 10/10 3136 days 21%
Ashleigh McCord 9/10 3136 days 21%
Russel Brewty 9/10 3167 days 20%
Pieter Jacobs 10/10 3167 days 20%
Franck Mazas 9/10 3167 days 20%
Matt Tsagopoulos 10/10 3167 days 20%
Kuldeep Nandurkar 10/10 3198 days 20%
weeping ng 10/10 3228 days 19%
Brent Grohman 10/10 3259 days 19%
Ainsley Farrell 10/10 3259 days 19%
Anne Coleman 10/10 3259 days 19%
Casey Blyth 10/10 3289 days 18%
Sim 10/10 3289 days 18%
Lisa Lomas 10/10 3289 days 18%
Amber Jordan 9/10 3289 days 18%
Maarten Simons 8/10 3300 days 10%
Jenny Young 10/10 3310 days 10%
Bob van Hest 10/10 3320 days 18%
Maike Santelmann 8/10 3339 days 10%
Hakim Naj 9/10 3349 days 17%
costa 9/10 3349 days 17%
haslina mohamad 10/10 3350 days 17%
delphine 7/10 3350 days 16%
Damien Brocklejhurst 9/10 3350 days 17%
Chris Simpson 10/10 3371 days 10%
Martin S 10/10 3380 days 17%
Douglas Pinn 10/10 3380 days 17%
Alison Firth 10/10 3381 days 17%
Ben Chong 9/10 3411 days 16%
Konstantinos Parsalidis 10/10 3411 days 16%
Silke Richter 10/10 3412 days 16%
Mónica García 10/10 3442 days 16%
streviews 10/10 3472 days 15%
Lynne Cornish 10/10 3473 days 15%
thomas boutard 10/10 3534 days 14%
Marianne Smith 10/10 3564 days 13%
Melinda McNamara 9/10 3564 days 13%
M E Black 10/10 3594 days 13%
michellehendriks5 10/10 3594 days 13%
Brendan Collins 10/10 3625 days 12%
Adam Munro 10/10 3655 days 12%
Angela Yore 10/10 3655 days 12%
Emma Keegan 6/10 3655 days 10%
Andy Biggins 8/10 3686 days 11%
P Kolk 10/10 3686 days 11%
Dimitri Jacobs 10/10 3714 days 11%
Thomas Sartorius 10/10 3714 days 11%
Jane Curren 10/10 3714 days 11%
Morgan Thomas 10/10 3776 days 10%
Autocaravanista 10/10 3806 days 9%
M Bailey 10/10 3837 days 9%
Dustin Strong 10/10 3867 days 8%
Daniel Field 10/10 3899 days 7%
Nuria Rivas 10/10 3930 days 7%
Ash K 10/10 3960 days 6%
ashbyg 10/10 3991 days 6%
Andrei Kuek 10/10 3991 days 6%
Wilma Heij 9/10 4021 days 5%
Mark McCadden 10/10 4021 days 5%
Chris Jackson 10/10 4021 days 5%
Vince V. 10/10 4021 days 5%
Nicholas Chapman 10/10 4021 days 5%
Thomas Chacko 10/10 4052 days 5%
Linda Simpson 9/10 4052 days 5%
Tim 9/10 4080 days 4%
Eran Israel 10/10 4080 days 4%
Filip Goles 10/10 4111 days 4%
Johan Hereora Hummerhielm 2/10 4111 days 1%
JoMary Smith 7/10 4111 days 3%
Christine Jepp 10/10 4111 days 4%
Simon Fayers 10/10 4142 days 3%
Dutchie 9/10 4142 days 3%
Peter Krivanek 10/10 4142 days 3%
Anne Beveridge 9/10 4172 days 3%
John 10/10 4172 days 3%
Michael M 10/10 4233 days 2%
marianne van eykelenborg 10/10 4233 days 2%
Paul Molloy 10/10 4233 days 2%
Poko Tapurau 10/10 4264 days 1%
Brent Gowan 10/10 4325 days 0%
Mirza 8/10 4476 days 8%
Ann 10/10 4476 days 8%
Jonathan Falgren 10/10 4476 days 8%
Philip Dickie 10/10 4750 days 8%
DavidB 7/10 4782 days 7%
Alan Findlay 9/10 4797 days 4%
Whistlerdewd 10/10 4811 days 8%
Dexter 10/10 5087 days 8%
G Elliason 7/10 5162 days 4%
paris claire 10/10 5163 days 4%
Ron 9/10 5268 days 8%
Bob Kusesia 10/10 5514 days 4%
Ian Watson 10/10 5514 days 4%
M and H Lunn 8/10 5522 days 4%
David Hobson 8/10 5533 days 4%
Carina Raeder 9/10 5539 days 4%
Hans & Karin 7/10 5607 days 4%
andrew walmsley 10/10 5817 days 8%
MiepS 9/10 5835 days 4%
Ning Chan 9/10 5847 days 8%
LindaV 8/10 5881 days 4%
Oscar 7/10 6227 days 4%
Peter 9/10 6629 days 4%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.68% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.63%
198 -3.65%
199 -3.66%
200 -3.68%
201 -3.70%
202 -3.72%
203 -3.74%
… …

Balancing Adjustment

1.15% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.