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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.63%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1499 days 100%
C & A Betts 10/10 1527 days 91%
Joy 10/10 1712 days 51%
Julie Ng 10/10 1712 days 51%
David Jones 10/10 1743 days 48%
Leandro Haedo 10/10 1743 days 48%
Amanda Lawson 10/10 1743 days 48%
Ken Clearwater 10/10 1743 days 48%
Jennifer Bixby 10/10 1864 days 44%
Michiel Jelijs 10/10 1865 days 44%
Jamie Carey 10/10 1865 days 44%
Robert Schwall 10/10 1865 days 44%
Nicky Bromhall 9/10 1893 days 43%
Timthang 9/10 1893 days 43%
Pastore pierrick 9/10 1924 days 43%
Chiara Rossi 9/10 1924 days 43%
Chiara Rossi 9/10 1924 days 43%
Mike Bromfield 9/10 1924 days 43%
Daniel Lamere 10/10 1925 days 43%
NICHOLAS JEUNE 10/10 1925 days 43%
Matthias Van de veire 9/10 1925 days 42%
neil dougall 10/10 1925 days 43%
Tracey Armstrong 9/10 1925 days 42%
Maria Sainis 10/10 1925 days 43%
Christine Wegener 10/10 1955 days 42%
Olli Jääsaari 9/10 1955 days 42%
JACKIE EHRHARDT 10/10 1956 days 42%
Mandy Chee 6/10 1985 days 36%
lainie epstein 8/10 1985 days 41%
John van Herk 10/10 1985 days 42%
Bernard 9/10 1986 days 41%
Paul Russell 10/10 2016 days 41%
Sara Jensen 10/10 2016 days 41%
Stella Wilson 10/10 2016 days 41%
Dennis Rijbroek 9/10 2046 days 40%
Linda Gallagher 10/10 2047 days 41%
Marco Moreira 9/10 2077 days 40%
Happy camper 10/10 2078 days 40%
Jan Grävemeyer 9/10 2108 days 39%
Graça Roquette 10/10 2139 days 39%
Danny Mao 10/10 2139 days 39%
Chloe Bullock 10/10 2139 days 39%
Kate Tipton 10/10 2169 days 39%
Savilla Manuel 10/10 2170 days 39%
Olivier Gergaud 10/10 2199 days 38%
sheena tan 8/10 2200 days 37%
Christine Pooley 10/10 2200 days 38%
Alisa Failor 10/10 2200 days 38%
Aimee Spevak 10/10 2230 days 37%
Winston Bell 10/10 2230 days 37%
Irene Weinkogl 8/10 2230 days 37%
Cory 10/10 2231 days 37%
Tony O’Neill 9/10 2231 days 37%
Jim Lundy and Sherryl Livingston 10/10 2231 days 37%
paul engerand 10/10 2231 days 37%
Paul Smith 10/10 2231 days 37%
Tobias Geiger 8/10 2258 days 36%
Pierre Lemaistre 9/10 2258 days 37%
Melanie Berger 8/10 2258 days 36%
Georges BOUDIN 9/10 2258 days 37%
Tami Bass 10/10 2258 days 37%
Jonathan Taverner 10/10 2258 days 37%
Joanne Enders 10/10 2259 days 37%
Theo Stockmann 10/10 2259 days 37%
agnes janszen 10/10 2289 days 36%
Claire Cherrington 10/10 2289 days 36%
Maria van Loon 10/10 2289 days 36%
Jackie Sue 10/10 2290 days 36%
Alexandra Brown 10/10 2290 days 36%
Paolo Mauro 10/10 2290 days 36%
Matthew Parkman 10/10 2290 days 36%
Tom 10/10 2290 days 36%
Timothy McFadden 10/10 2320 days 36%
Jan Hoffmann 10/10 2320 days 36%
aneta thomsen 8/10 2320 days 35%
Xavier Bracquart 9/10 2320 days 36%
NZroadtrippers 10/10 2321 days 36%
Annabel Mason 10/10 2321 days 36%
Oz and Tina 10/10 2321 days 36%
t h 10/10 2321 days 36%
Claire 10/10 2321 days 36%
Cindy 10/10 2321 days 36%
Sharon Burgess 10/10 2350 days 35%
Boris Leroy 9/10 2350 days 35%
John Wells 10/10 2350 days 35%
javier garcia 9/10 2350 days 35%
Rosanna Nolan 10/10 2350 days 35%
Omid Shahani 10/10 2350 days 35%
Thierry GACHES 9/10 2351 days 35%
Steve Mitchell 9/10 2351 days 35%
Dallas Cluff 10/10 2351 days 35%
Mustaqeem 10/10 2351 days 35%
Diogo Loureiro 10/10 2351 days 35%
Thibaut Drevet 10/10 2351 days 35%
Jude Ong 10/10 2381 days 35%
Todd Weibel 3/10 2382 days 19%
Andrew Brealey 10/10 2382 days 35%
Edward Lowe 10/10 2382 days 35%
Georgia Nery 10/10 2411 days 34%
Kelli Rumore 10/10 2411 days 34%
Kristy 10/10 2412 days 34%
Gillian Hancock 10/10 2412 days 34%
Nichola Stretch 10/10 2442 days 34%
Loh 10/10 2443 days 34%
Vivien Soh 10/10 2443 days 34%
Melissa Hsu 10/10 2474 days 33%
Nicolas Mollet 10/10 2534 days 32%
Jess Ballard 10/10 2534 days 32%
Steve Wilkinson 10/10 2535 days 32%
Jack 10/10 2535 days 32%
Karyn Rayner 9/10 2564 days 31%
Julie Crawshaw 9/10 2564 days 31%
Debbie Wight 9/10 2564 days 31%
David Elliott 10/10 2565 days 32%
Donna Green 10/10 2565 days 32%
anaisbitt@live.com 10/10 2565 days 32%
Jarrod Pudsey 10/10 2565 days 32%
Tabea 10/10 2565 days 32%
Gabriel Santos 10/10 2565 days 32%
Dan Parker 4/10 2595 days 20%
Greg Parry 10/10 2595 days 31%
Laura Porter 10/10 2595 days 31%
Jesper Christensen 10/10 2595 days 31%
Anna Leonard 10/10 2596 days 31%
Ruben Roa Hernandez 9/10 2596 days 31%
Rory Baynes 10/10 2623 days 30%
Sally Irving 10/10 2623 days 30%
jason bassett 10/10 2623 days 30%
Chris Blackwell 9/10 2624 days 30%
Rachelle Philippen 9/10 2624 days 30%
Gordon Hughes 9/10 2654 days 30%
Henk Siegers 7/10 2654 days 28%
Johannes Partheymueller 10/10 2654 days 30%
Emily Freistatter 9/10 2654 days 30%
Pierre Mangin 9/10 2654 days 30%
Nz Traveller 10/10 2654 days 30%
Andy Grayshon 10/10 2654 days 30%
Rozanna Kyle-Robinson 10/10 2654 days 30%
Don Rostedt 9/10 2654 days 30%
martin shale 10/10 2654 days 30%
Mick Havill 10/10 2685 days 29%
Nicole Long 7/10 2685 days 27%
Lindsay Baugh 10/10 2685 days 29%
Pete Halsall 10/10 2685 days 29%
Anika Lakhani 10/10 2685 days 29%
Marjeta Kuralt 10/10 2685 days 29%
Michael Thomas Hermawan 10/10 2715 days 29%
Chris Oberson 10/10 2715 days 29%
Wilson Ting 9/10 2715 days 29%
NOR HISHAM HAJI ALI 10/10 2746 days 28%
Faustino Merlo 9/10 2746 days 28%
Anya Staal 10/10 2746 days 28%
Alan Bannister 10/10 2746 days 28%
Scott Wallis 8/10 2746 days 28%
Ed Shaddick 10/10 2776 days 28%
Rick Hall 10/10 2776 days 28%
Vanessa Paran 10/10 2776 days 28%
Che Junaid Mayet 10/10 2776 days 28%
Happy camper 10/10 2807 days 27%
meghan cuming 10/10 2807 days 27%
Viki Withers 10/10 2838 days 27%
Paul Thompson 10/10 2868 days 26%
Carl Murray 2/10 2899 days 11%
Jared Sartee 10/10 2929 days 25%
Shardul Phadnis 6/10 2929 days 21%
Judy Lawlor 10/10 2929 days 25%
Craig Mckay 9/10 2929 days 25%
Tracy Mering Stephen Law 9/10 2929 days 25%
Dennis Andrews 10/10 2929 days 25%
Nick Borland 10/10 2929 days 25%
Sjoerd Tolsma 9/10 2939 days 14%
Craig McKay 10/10 2949 days 15%
Rosalind Russell 9/10 2960 days 24%
Michal Snehota 10/10 2960 days 24%
murray keig 10/10 2960 days 24%
C Clarke 8/10 2982 days 14%
Clare Yeh 10/10 2988 days 24%
Cadey Korson 9/10 2988 days 24%
Matthew Parkman 10/10 2988 days 24%
Lynn Newhouse 10/10 2988 days 24%
Judy Little 10/10 2988 days 24%
Alice Ormandy 9/10 3004 days 14%
David Tomlinson 10/10 3019 days 23%
John Malone 8/10 3019 days 23%
Marcello Rossini 9/10 3019 days 23%
Leonie Westerhot 10/10 3037 days 14%
Jesse Arthur 10/10 3050 days 23%
Julie Manchester 10/10 3050 days 23%
Carine Av 10/10 3080 days 22%
hans soerensen 10/10 3080 days 22%
Jude Ong 10/10 3080 days 22%
liwen chan 10/10 3080 days 22%
Dalila Mohammed Isa 8/10 3080 days 22%
Wayne Fisher 9/10 3080 days 22%
Gary Ong 1/10 3111 days 8%
Tanya Davies 9/10 3111 days 22%
Heather D 10/10 3141 days 21%
Chea Hao Wong 10/10 3141 days 21%
Ashleigh McCord 9/10 3141 days 21%
Russel Brewty 9/10 3172 days 20%
Pieter Jacobs 10/10 3172 days 21%
Franck Mazas 9/10 3172 days 20%
Matt Tsagopoulos 10/10 3172 days 21%
Kuldeep Nandurkar 10/10 3203 days 20%
weeping ng 10/10 3233 days 20%
Brent Grohman 10/10 3264 days 19%
Ainsley Farrell 10/10 3264 days 19%
Anne Coleman 10/10 3264 days 19%
Casey Blyth 10/10 3294 days 18%
Sim 10/10 3294 days 18%
Lisa Lomas 10/10 3294 days 18%
Amber Jordan 9/10 3294 days 18%
Maarten Simons 8/10 3305 days 10%
Jenny Young 10/10 3315 days 11%
Bob van Hest 10/10 3325 days 18%
Maike Santelmann 8/10 3344 days 10%
Hakim Naj 9/10 3354 days 17%
costa 9/10 3354 days 17%
haslina mohamad 10/10 3355 days 17%
delphine 7/10 3355 days 16%
Damien Brocklejhurst 9/10 3355 days 17%
Chris Simpson 10/10 3376 days 10%
Martin S 10/10 3385 days 17%
Douglas Pinn 10/10 3385 days 17%
Alison Firth 10/10 3386 days 17%
Ben Chong 9/10 3416 days 16%
Konstantinos Parsalidis 10/10 3416 days 16%
Silke Richter 10/10 3417 days 16%
Mónica García 10/10 3447 days 16%
streviews 10/10 3477 days 15%
Lynne Cornish 10/10 3478 days 15%
thomas boutard 10/10 3539 days 14%
Marianne Smith 10/10 3569 days 14%
Melinda McNamara 9/10 3569 days 13%
M E Black 10/10 3599 days 13%
michellehendriks5 10/10 3599 days 13%
Brendan Collins 10/10 3630 days 12%
Adam Munro 10/10 3660 days 12%
Angela Yore 10/10 3660 days 12%
Emma Keegan 6/10 3660 days 10%
Andy Biggins 8/10 3691 days 11%
P Kolk 10/10 3691 days 11%
Dimitri Jacobs 10/10 3719 days 11%
Thomas Sartorius 10/10 3719 days 11%
Jane Curren 10/10 3719 days 11%
Morgan Thomas 10/10 3781 days 10%
Autocaravanista 10/10 3811 days 9%
M Bailey 10/10 3842 days 9%
Dustin Strong 10/10 3872 days 8%
Daniel Field 10/10 3904 days 8%
Nuria Rivas 10/10 3935 days 7%
Ash K 10/10 3965 days 7%
ashbyg 10/10 3996 days 6%
Andrei Kuek 10/10 3996 days 6%
Wilma Heij 9/10 4026 days 5%
Mark McCadden 10/10 4026 days 5%
Chris Jackson 10/10 4026 days 5%
Vince V. 10/10 4026 days 5%
Nicholas Chapman 10/10 4026 days 5%
Thomas Chacko 10/10 4057 days 5%
Linda Simpson 9/10 4057 days 5%
Tim 9/10 4085 days 4%
Eran Israel 10/10 4085 days 4%
Filip Goles 10/10 4116 days 4%
Johan Hereora Hummerhielm 2/10 4116 days 1%
JoMary Smith 7/10 4116 days 3%
Christine Jepp 10/10 4116 days 4%
Simon Fayers 10/10 4147 days 3%
Dutchie 9/10 4147 days 3%
Peter Krivanek 10/10 4147 days 3%
Anne Beveridge 9/10 4177 days 3%
John 10/10 4177 days 3%
Michael M 10/10 4238 days 2%
marianne van eykelenborg 10/10 4238 days 2%
Paul Molloy 10/10 4238 days 2%
Poko Tapurau 10/10 4269 days 1%
Brent Gowan 10/10 4330 days 0%
Mirza 8/10 4481 days 8%
Ann 10/10 4481 days 8%
Jonathan Falgren 10/10 4481 days 8%
Philip Dickie 10/10 4755 days 8%
DavidB 7/10 4787 days 8%
Alan Findlay 9/10 4802 days 5%
Whistlerdewd 10/10 4816 days 8%
Dexter 10/10 5092 days 8%
G Elliason 7/10 5167 days 4%
paris claire 10/10 5168 days 5%
Ron 9/10 5273 days 8%
Bob Kusesia 10/10 5519 days 5%
Ian Watson 10/10 5519 days 5%
M and H Lunn 8/10 5527 days 4%
David Hobson 8/10 5538 days 4%
Carina Raeder 9/10 5544 days 5%
Hans & Karin 7/10 5612 days 4%
andrew walmsley 10/10 5822 days 8%
MiepS 9/10 5840 days 5%
Ning Chan 9/10 5852 days 8%
LindaV 8/10 5886 days 4%
Oscar 7/10 6232 days 4%
Peter 9/10 6634 days 5%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.59% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 63 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.53%
198 -3.55%
199 -3.57%
200 -3.59%
201 -3.60%
202 -3.62%
203 -3.64%
… …

Balancing Adjustment

1.13% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.