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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.62%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1516 days 100%
C & A Betts 10/10 1544 days 91%
Joy 10/10 1729 days 53%
Julie Ng 10/10 1729 days 53%
David Jones 10/10 1760 days 50%
Leandro Haedo 10/10 1760 days 50%
Amanda Lawson 10/10 1760 days 50%
Ken Clearwater 10/10 1760 days 50%
Jennifer Bixby 10/10 1881 days 46%
Michiel Jelijs 10/10 1882 days 46%
Jamie Carey 10/10 1882 days 46%
Robert Schwall 10/10 1882 days 46%
Nicky Bromhall 9/10 1910 days 45%
Timthang 9/10 1910 days 45%
Pastore pierrick 9/10 1941 days 45%
Chiara Rossi 9/10 1941 days 45%
Chiara Rossi 9/10 1941 days 45%
Mike Bromfield 9/10 1941 days 45%
Daniel Lamere 10/10 1942 days 45%
NICHOLAS JEUNE 10/10 1942 days 45%
Matthias Van de veire 9/10 1942 days 45%
neil dougall 10/10 1942 days 45%
Tracey Armstrong 9/10 1942 days 45%
Maria Sainis 10/10 1942 days 45%
Christine Wegener 10/10 1972 days 45%
Olli Jääsaari 9/10 1972 days 44%
JACKIE EHRHARDT 10/10 1973 days 45%
Mandy Chee 6/10 2002 days 38%
lainie epstein 8/10 2002 days 43%
John van Herk 10/10 2002 days 44%
Bernard 9/10 2003 days 44%
Paul Russell 10/10 2033 days 44%
Sara Jensen 10/10 2033 days 44%
Stella Wilson 10/10 2033 days 44%
Dennis Rijbroek 9/10 2063 days 43%
Linda Gallagher 10/10 2064 days 43%
Marco Moreira 9/10 2094 days 42%
Happy camper 10/10 2095 days 42%
Jan Grävemeyer 9/10 2125 days 41%
Graça Roquette 10/10 2156 days 41%
Danny Mao 10/10 2156 days 41%
Chloe Bullock 10/10 2156 days 41%
Kate Tipton 10/10 2186 days 41%
Savilla Manuel 10/10 2187 days 41%
Olivier Gergaud 10/10 2216 days 40%
sheena tan 8/10 2217 days 39%
Christine Pooley 10/10 2217 days 40%
Alisa Failor 10/10 2217 days 40%
Aimee Spevak 10/10 2247 days 40%
Winston Bell 10/10 2247 days 40%
Irene Weinkogl 8/10 2247 days 39%
Cory 10/10 2248 days 40%
Tony O’Neill 9/10 2248 days 39%
Jim Lundy and Sherryl Livingston 10/10 2248 days 40%
paul engerand 10/10 2248 days 40%
Paul Smith 10/10 2248 days 40%
Tobias Geiger 8/10 2275 days 38%
Pierre Lemaistre 9/10 2275 days 39%
Melanie Berger 8/10 2275 days 38%
Georges BOUDIN 9/10 2275 days 39%
Tami Bass 10/10 2275 days 39%
Jonathan Taverner 10/10 2275 days 39%
Joanne Enders 10/10 2276 days 39%
Theo Stockmann 10/10 2276 days 39%
agnes janszen 10/10 2306 days 38%
Claire Cherrington 10/10 2306 days 38%
Maria van Loon 10/10 2306 days 38%
Jackie Sue 10/10 2307 days 38%
Alexandra Brown 10/10 2307 days 38%
Paolo Mauro 10/10 2307 days 38%
Matthew Parkman 10/10 2307 days 38%
Tom 10/10 2307 days 38%
Timothy McFadden 10/10 2337 days 38%
Jan Hoffmann 10/10 2337 days 38%
aneta thomsen 8/10 2337 days 37%
Xavier Bracquart 9/10 2337 days 38%
NZroadtrippers 10/10 2338 days 38%
Annabel Mason 10/10 2338 days 38%
Oz and Tina 10/10 2338 days 38%
t h 10/10 2338 days 38%
Claire 10/10 2338 days 38%
Cindy 10/10 2338 days 38%
Sharon Burgess 10/10 2367 days 37%
Boris Leroy 9/10 2367 days 37%
John Wells 10/10 2367 days 37%
javier garcia 9/10 2367 days 37%
Rosanna Nolan 10/10 2367 days 37%
Omid Shahani 10/10 2367 days 37%
Thierry GACHES 9/10 2368 days 37%
Steve Mitchell 9/10 2368 days 37%
Dallas Cluff 10/10 2368 days 37%
Mustaqeem 10/10 2368 days 37%
Diogo Loureiro 10/10 2368 days 37%
Thibaut Drevet 10/10 2368 days 37%
Jude Ong 10/10 2398 days 37%
Todd Weibel 3/10 2399 days 20%
Andrew Brealey 10/10 2399 days 37%
Edward Lowe 10/10 2399 days 37%
Georgia Nery 10/10 2428 days 36%
Kelli Rumore 10/10 2428 days 36%
Kristy 10/10 2429 days 36%
Gillian Hancock 10/10 2429 days 36%
Nichola Stretch 10/10 2459 days 36%
Loh 10/10 2460 days 36%
Vivien Soh 10/10 2460 days 36%
Melissa Hsu 10/10 2491 days 35%
Nicolas Mollet 10/10 2551 days 34%
Jess Ballard 10/10 2551 days 34%
Steve Wilkinson 10/10 2552 days 34%
Jack 10/10 2552 days 34%
Karyn Rayner 9/10 2581 days 33%
Julie Crawshaw 9/10 2581 days 33%
Debbie Wight 9/10 2581 days 33%
David Elliott 10/10 2582 days 33%
Donna Green 10/10 2582 days 33%
anaisbitt@live.com 10/10 2582 days 33%
Jarrod Pudsey 10/10 2582 days 33%
Tabea 10/10 2582 days 33%
Gabriel Santos 10/10 2582 days 33%
Dan Parker 4/10 2612 days 21%
Greg Parry 10/10 2612 days 33%
Laura Porter 10/10 2612 days 33%
Jesper Christensen 10/10 2612 days 33%
Anna Leonard 10/10 2613 days 33%
Ruben Roa Hernandez 9/10 2613 days 32%
Rory Baynes 10/10 2640 days 32%
Sally Irving 10/10 2640 days 32%
jason bassett 10/10 2640 days 32%
Chris Blackwell 9/10 2641 days 32%
Rachelle Philippen 9/10 2641 days 32%
Gordon Hughes 9/10 2671 days 31%
Henk Siegers 7/10 2671 days 29%
Johannes Partheymueller 10/10 2671 days 32%
Emily Freistatter 9/10 2671 days 31%
Pierre Mangin 9/10 2671 days 31%
Nz Traveller 10/10 2671 days 32%
Andy Grayshon 10/10 2671 days 32%
Rozanna Kyle-Robinson 10/10 2671 days 32%
Don Rostedt 9/10 2671 days 31%
martin shale 10/10 2671 days 32%
Mick Havill 10/10 2702 days 31%
Nicole Long 7/10 2702 days 29%
Lindsay Baugh 10/10 2702 days 31%
Pete Halsall 10/10 2702 days 31%
Anika Lakhani 10/10 2702 days 31%
Marjeta Kuralt 10/10 2702 days 31%
Michael Thomas Hermawan 10/10 2732 days 30%
Chris Oberson 10/10 2732 days 30%
Wilson Ting 9/10 2732 days 30%
NOR HISHAM HAJI ALI 10/10 2763 days 30%
Faustino Merlo 9/10 2763 days 30%
Anya Staal 10/10 2763 days 30%
Alan Bannister 10/10 2763 days 30%
Scott Wallis 8/10 2763 days 29%
Ed Shaddick 10/10 2793 days 29%
Rick Hall 10/10 2793 days 29%
Vanessa Paran 10/10 2793 days 29%
Che Junaid Mayet 10/10 2793 days 29%
Happy camper 10/10 2824 days 29%
meghan cuming 10/10 2824 days 29%
Viki Withers 10/10 2855 days 28%
Paul Thompson 10/10 2885 days 28%
Carl Murray 2/10 2916 days 12%
Jared Sartee 10/10 2946 days 26%
Shardul Phadnis 6/10 2946 days 23%
Judy Lawlor 10/10 2946 days 26%
Craig Mckay 9/10 2946 days 26%
Tracy Mering Stephen Law 9/10 2946 days 26%
Dennis Andrews 10/10 2946 days 26%
Nick Borland 10/10 2946 days 26%
Sjoerd Tolsma 9/10 2956 days 15%
Craig McKay 10/10 2966 days 15%
Rosalind Russell 9/10 2977 days 26%
Michal Snehota 10/10 2977 days 26%
murray keig 10/10 2977 days 26%
C Clarke 8/10 2999 days 15%
Clare Yeh 10/10 3005 days 25%
Cadey Korson 9/10 3005 days 25%
Matthew Parkman 10/10 3005 days 25%
Lynn Newhouse 10/10 3005 days 25%
Judy Little 10/10 3005 days 25%
Alice Ormandy 9/10 3021 days 15%
David Tomlinson 10/10 3036 days 25%
John Malone 8/10 3036 days 24%
Marcello Rossini 9/10 3036 days 24%
Leonie Westerhot 10/10 3054 days 14%
Jesse Arthur 10/10 3067 days 24%
Julie Manchester 10/10 3067 days 24%
Carine Av 10/10 3097 days 24%
hans soerensen 10/10 3097 days 24%
Jude Ong 10/10 3097 days 24%
liwen chan 10/10 3097 days 24%
Dalila Mohammed Isa 8/10 3097 days 23%
Wayne Fisher 9/10 3097 days 23%
Gary Ong 1/10 3128 days 9%
Tanya Davies 9/10 3128 days 23%
Heather D 10/10 3158 days 22%
Chea Hao Wong 10/10 3158 days 22%
Ashleigh McCord 9/10 3158 days 22%
Russel Brewty 9/10 3189 days 22%
Pieter Jacobs 10/10 3189 days 22%
Franck Mazas 9/10 3189 days 22%
Matt Tsagopoulos 10/10 3189 days 22%
Kuldeep Nandurkar 10/10 3220 days 21%
weeping ng 10/10 3250 days 21%
Brent Grohman 10/10 3281 days 20%
Ainsley Farrell 10/10 3281 days 20%
Anne Coleman 10/10 3281 days 20%
Casey Blyth 10/10 3311 days 20%
Sim 10/10 3311 days 20%
Lisa Lomas 10/10 3311 days 20%
Amber Jordan 9/10 3311 days 19%
Maarten Simons 8/10 3322 days 11%
Jenny Young 10/10 3332 days 11%
Bob van Hest 10/10 3342 days 19%
Maike Santelmann 8/10 3361 days 11%
Hakim Naj 9/10 3371 days 18%
costa 9/10 3371 days 18%
haslina mohamad 10/10 3372 days 18%
delphine 7/10 3372 days 17%
Damien Brocklejhurst 9/10 3372 days 18%
Chris Simpson 10/10 3393 days 11%
Martin S 10/10 3402 days 18%
Douglas Pinn 10/10 3402 days 18%
Alison Firth 10/10 3403 days 18%
Ben Chong 9/10 3433 days 17%
Konstantinos Parsalidis 10/10 3433 days 17%
Silke Richter 10/10 3434 days 17%
Mónica García 10/10 3464 days 17%
streviews 10/10 3494 days 16%
Lynne Cornish 10/10 3495 days 16%
thomas boutard 10/10 3556 days 15%
Marianne Smith 10/10 3586 days 14%
Melinda McNamara 9/10 3586 days 14%
M E Black 10/10 3616 days 14%
michellehendriks5 10/10 3616 days 14%
Brendan Collins 10/10 3647 days 13%
Adam Munro 10/10 3677 days 13%
Angela Yore 10/10 3677 days 13%
Emma Keegan 6/10 3677 days 11%
Andy Biggins 8/10 3708 days 12%
P Kolk 10/10 3708 days 12%
Dimitri Jacobs 10/10 3736 days 12%
Thomas Sartorius 10/10 3736 days 12%
Jane Curren 10/10 3736 days 12%
Morgan Thomas 10/10 3798 days 10%
Autocaravanista 10/10 3828 days 10%
M Bailey 10/10 3859 days 9%
Dustin Strong 10/10 3889 days 9%
Daniel Field 10/10 3921 days 8%
Nuria Rivas 10/10 3952 days 7%
Ash K 10/10 3982 days 7%
ashbyg 10/10 4013 days 6%
Andrei Kuek 10/10 4013 days 6%
Wilma Heij 9/10 4043 days 6%
Mark McCadden 10/10 4043 days 6%
Chris Jackson 10/10 4043 days 6%
Vince V. 10/10 4043 days 6%
Nicholas Chapman 10/10 4043 days 6%
Thomas Chacko 10/10 4074 days 5%
Linda Simpson 9/10 4074 days 5%
Tim 9/10 4102 days 5%
Eran Israel 10/10 4102 days 5%
Filip Goles 10/10 4133 days 4%
Johan Hereora Hummerhielm 2/10 4133 days 1%
JoMary Smith 7/10 4133 days 4%
Christine Jepp 10/10 4133 days 4%
Simon Fayers 10/10 4164 days 3%
Dutchie 9/10 4164 days 3%
Peter Krivanek 10/10 4164 days 3%
Anne Beveridge 9/10 4194 days 3%
John 10/10 4194 days 3%
Michael M 10/10 4255 days 2%
marianne van eykelenborg 10/10 4255 days 2%
Paul Molloy 10/10 4255 days 2%
Poko Tapurau 10/10 4286 days 1%
Brent Gowan 10/10 4347 days 0%
Mirza 8/10 4498 days 9%
Ann 10/10 4498 days 9%
Jonathan Falgren 10/10 4498 days 9%
Philip Dickie 10/10 4772 days 9%
DavidB 7/10 4804 days 8%
Alan Findlay 9/10 4819 days 5%
Whistlerdewd 10/10 4833 days 9%
Dexter 10/10 5109 days 9%
G Elliason 7/10 5184 days 5%
paris claire 10/10 5185 days 5%
Ron 9/10 5290 days 9%
Bob Kusesia 10/10 5536 days 5%
Ian Watson 10/10 5536 days 5%
M and H Lunn 8/10 5544 days 5%
David Hobson 8/10 5555 days 5%
Carina Raeder 9/10 5561 days 5%
Hans & Karin 7/10 5629 days 5%
andrew walmsley 10/10 5839 days 9%
MiepS 9/10 5857 days 5%
Ning Chan 9/10 5869 days 9%
LindaV 8/10 5903 days 5%
Oscar 7/10 6249 days 5%
Peter 9/10 6651 days 5%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.23% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 73 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.18%
198 -3.19%
199 -3.21%
200 -3.23%
201 -3.24%
202 -3.26%
203 -3.27%
… …

Balancing Adjustment

1.08% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.