Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Touchdown Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Touchdown Car Rentals

Valid Reviews

39 Valid Reviews

The Touchdown Car Rentals experience has a total of 41 reviews. There are 39 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 39 valid reviews:

Rating Count Percentage
10/10 37
95%
9/10 2
5%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.49% Average

The raw data average (mean) for all the Touchdown Car Rentals valid reviews is 99.49% and is based on 39 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

99.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Gregor Potts 10/10 887 days 100%
Danny.T 10/10 1071 days 41%
Tracey Feldcamp 10/10 1101 days 40%
Nicholas Thompson 10/10 1193 days 39%
Alex 10/10 1252 days 38%
Diana, Pittsburgh PA, USA 10/10 1344 days 36%
Kathy Probets 9/10 1558 days 33%
Michael Teasdale 10/10 1769 days 29%
Nick G 10/10 1800 days 28%
Tamsin Wilkins 10/10 1831 days 28%
Mike David 10/10 1861 days 27%
Kevin O'Neill 10/10 2043 days 24%
George Lucas 10/10 2196 days 22%
Campbell Gibson 10/10 2226 days 21%
Liam Glubb 10/10 2287 days 20%
Hani Girgis 10/10 2287 days 20%
Christian Cunneen 10/10 2378 days 19%
enthusejohn 9/10 2378 days 19%
andy jamieson 10/10 2470 days 17%
Grace Hopkins 10/10 2500 days 17%
Tiffany Boa 10/10 2531 days 16%
Paul McNamara 10/10 2562 days 16%
Caroline Griffin 10/10 2562 days 16%
Craig Richmond 10/10 2712 days 13%
Pete Robson 10/10 2712 days 13%
Murray Quartly 10/10 2743 days 12%
M Factor Events 10/10 2804 days 11%
Rupert Deans 10/10 2928 days 9%
Laura Alleway 10/10 2958 days 9%
Sue Seeley 10/10 3049 days 7%
Tony Gloag 10/10 3050 days 7%
Anna Jenkins 10/10 3078 days 7%
Shane Farrell 10/10 3109 days 6%
Simon Adams 10/10 3201 days 5%
Catherine Forsey 10/10 3231 days 4%
Maree Harris 10/10 3231 days 4%
Tim 10/10 3293 days 3%
Regan Tullett 10/10 3323 days 3%
Logan McMillan 10/10 3474 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Touchdown Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.01% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 124 days. The Touchdown Car Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Touchdown Car Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.98%
198 -1.99%
199 -2.00%
200 -2.01%
201 -2.02%
202 -2.03%
203 -2.04%

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.