Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Touchdown Car Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Touchdown Car Rentals

Valid Reviews

35 Valid Reviews

The Touchdown Car Rentals experience has a total of 37 reviews. There are 35 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 35 valid reviews:

Rating Count Percentage
10/10 33
94%
9/10 2
6%
8/10 0
0%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

99.43% Average

The raw data average (mean) for all the Touchdown Car Rentals valid reviews is 99.43% and is based on 35 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

98.52%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Alex 10/10 83 days 98.91 100%
Diana, Pittsburgh PA, USA 10/10 175 days 95.15 96%
Kathy Probets 9/10 389 days 76.02 76%
Michael Teasdale 10/10 601 days 43.67 42%
Nick G 10/10 632 days 38.97 37%
Tamsin Wilkins 10/10 663 days 34.57 33%
Mike David 10/10 693 days 30.61 29%
Kevin O'Neill 10/10 875 days 12.67 10%
George Lucas 10/10 1028 days 5.71 2%
Campbell Gibson 10/10 1058 days 5.22 2%
Liam Glubb 10/10 1119 days 4.97 2%
Hani Girgis 10/10 1119 days 4.97 2%
Christian Cunneen 10/10 1210 days 4.84 2%
enthusejohn 9/10 1210 days 4.84 2%
andy jamieson 10/10 1302 days 4.72 1%
Grace Hopkins 10/10 1332 days 4.68 1%
Tiffany Boa 10/10 1363 days 4.63 1%
Paul McNamara 10/10 1394 days 4.59 1%
Caroline Griffin 10/10 1394 days 4.59 1%
Craig Richmond 10/10 1544 days 4.38 1%
Pete Robson 10/10 1544 days 4.38 1%
Murray Quartly 10/10 1575 days 4.34 1%
M Factor Events 10/10 1636 days 4.26 1%
Rupert Deans 10/10 1759 days 4.09 1%
Laura Alleway 10/10 1789 days 4.05 1%
Sue Seeley 10/10 1881 days 3.92 1%
Tony Gloag 10/10 1881 days 3.92 1%
Anna Jenkins 10/10 1909 days 3.88 1%
Shane Farrell 10/10 1940 days 3.84 1%
Simon Adams 10/10 2032 days 3.72 0%
Catherine Forsey 10/10 2062 days 3.68 0%
Maree Harris 10/10 2062 days 3.68 0%
Tim 10/10 2124 days 3.59 0%
Regan Tullett 10/10 2154 days 3.55 0%
Logan McMillan 10/10 2305 days 3.34 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Touchdown Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.18% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Touchdown Car Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Touchdown Car Rentals experience has been adjusted for 59 days. Adjustments are according to the following table.

Days Adjustment
56 -1.12%
57 -1.14%
58 -1.16%
59 -1.18%
60 -1.20%
61 -1.22%
62 -1.24%

Final Ranking Score

95%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch