Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Touchdown Car Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Touchdown Car Rentals
Valid Reviews
37 Valid Reviews
The Touchdown Car Rentals experience has a total of 39 reviews. There are 37 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 37 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
95% |
| 9/10 | 2 |
|
5% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
99.46% Average
The raw data average (mean) for all the Touchdown Car Rentals valid reviews is 99.46% and is based on 37 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
99.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Tracey Feldcamp | 10/10 | 53 days | 99.55 | 100% | |
| Nicholas Thompson | 10/10 | 145 days | 96.67 | 97% | |
| Alex | 10/10 | 204 days | 93.41 | 94% | |
| Diana, Pittsburgh PA, USA | 10/10 | 296 days | 86.12 | 86% | |
| Kathy Probets | 9/10 | 510 days | 58.78 | 58% | |
| Michael Teasdale | 10/10 | 721 days | 27.17 | 25% | |
| Nick G | 10/10 | 752 days | 23.64 | 21% | |
| Tamsin Wilkins | 10/10 | 783 days | 20.43 | 18% | |
| Mike David | 10/10 | 813 days | 17.6 | 15% | |
| Kevin O'Neill | 10/10 | 995 days | 6.58 | 4% | |
| George Lucas | 10/10 | 1148 days | 4.92 | 2% | |
| Campbell Gibson | 10/10 | 1178 days | 4.87 | 2% | |
| Liam Glubb | 10/10 | 1239 days | 4.78 | 2% | |
| Hani Girgis | 10/10 | 1239 days | 4.78 | 2% | |
| Christian Cunneen | 10/10 | 1330 days | 4.64 | 2% | |
| enthusejohn | 9/10 | 1330 days | 4.64 | 2% | |
| andy jamieson | 10/10 | 1422 days | 4.5 | 2% | |
| Grace Hopkins | 10/10 | 1452 days | 4.46 | 2% | |
| Tiffany Boa | 10/10 | 1483 days | 4.41 | 1% | |
| Paul McNamara | 10/10 | 1514 days | 4.36 | 1% | |
| Caroline Griffin | 10/10 | 1514 days | 4.36 | 1% | |
| Craig Richmond | 10/10 | 1664 days | 4.13 | 1% | |
| Pete Robson | 10/10 | 1664 days | 4.13 | 1% | |
| Murray Quartly | 10/10 | 1695 days | 4.09 | 1% | |
| M Factor Events | 10/10 | 1756 days | 3.99 | 1% | |
| Rupert Deans | 10/10 | 1880 days | 3.81 | 1% | |
| Laura Alleway | 10/10 | 1910 days | 3.76 | 1% | |
| Sue Seeley | 10/10 | 2001 days | 3.62 | 1% | |
| Tony Gloag | 10/10 | 2002 days | 3.62 | 1% | |
| Anna Jenkins | 10/10 | 2030 days | 3.58 | 1% | |
| Shane Farrell | 10/10 | 2061 days | 3.53 | 1% | |
| Simon Adams | 10/10 | 2153 days | 3.39 | 0% | |
| Catherine Forsey | 10/10 | 2183 days | 3.34 | 0% | |
| Maree Harris | 10/10 | 2183 days | 3.34 | 0% | |
| Tim | 10/10 | 2245 days | 3.25 | 0% | |
| Regan Tullett | 10/10 | 2275 days | 3.2 | 0% | |
| Logan McMillan | 10/10 | 2426 days | 2.97 | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Touchdown Car Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.41% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Touchdown Car Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.83% |
| 2 | -2.33% |
| 3 | -1.50% |
| 4 | -0.67% |
| 5 | -0.17% |
| 6 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Touchdown Car Rentals experience has been adjusted for 29 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 26 | -0.52% |
| 27 | -0.54% |
| 28 | -0.56% |
| 29 | -0.58% |
| 30 | -0.60% |
| 31 | -0.62% |
| 32 | -0.64% |
| … | … |
Final Ranking Score
96%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.