Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
74 Valid Reviews
The Lowburn Harbour experience has a total of 77 reviews. There are 74 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.32% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 74 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Wai wai||9/10||51 days||100%|
|Liz Wade||7/10||444 days||62%|
|Vasudev Rupanaguntla||10/10||507 days||59%|
|Mike Sc||9/10||568 days||49%|
|Glen Marshall UK||9/10||782 days||20%|
|Clare & Gerry||10/10||782 days||20%|
|Pat Burns||8/10||782 days||19%|
|Mads Mossin||8/10||782 days||19%|
|Mike Fricker||8/10||933 days||8%|
|Raja Azizul||6/10||933 days||7%|
|Sophie Skinner||9/10||933 days||8%|
|Jonas R.||8/10||933 days||8%|
|Christian Oerlemans||7/10||1159 days||4%|
|Katharina Pisarew||10/10||1181 days||2%|
|Fei Fei Lei||7/10||1196 days||2%|
|Meg X||9/10||1205 days||4%|
|Ricky Nurhayati||9/10||1208 days||4%|
|Ronald Daigneault||8/10||1230 days||2%|
|Debbie Lesurf||10/10||1237 days||4%|
|Grace White||7/10||1468 days||3%|
|P Poiraa||8/10||1518 days||3%|
|Michel Baumgartner||8/10||1522 days||3%|
|Craig Eagleton||8/10||1545 days||3%|
|Daniel Baeyens||9/10||1571 days||3%|
|Rhea Welsh-Hussain||9/10||1590 days||3%|
|Nicola Barlow||9/10||1597 days||3%|
|Derek Drost||8/10||1667 days||3%|
|Syed Mohd Muhafiz Syed Mohd Bakar||9/10||1815 days||3%|
|Chadd Holland||10/10||1848 days||3%|
|Sam Smith-Palomeque||8/10||1863 days||2%|
|Antonio BENITEZ||6/10||1936 days||2%|
|Ana Guimaraes||8/10||1977 days||2%|
|Darwin Dean||9/10||2184 days||2%|
|Lenka Korinkova||10/10||2230 days||1%|
|Jiri Benda||9/10||2230 days||1%|
|Katharina Block||9/10||2233 days||1%|
|Mike Merrick||8/10||2241 days||2%|
|Andrew Cruickshank||7/10||2242 days||2%|
|Lieselotte Michels||9/10||2275 days||2%|
|Sebastian Sanne||8/10||2286 days||2%|
|Lindsay Berquist||8/10||2547 days||1%|
|Justin globalgauthiers.blogspot.com||7/10||2577 days||1%|
|Mike Fricker||8/10||2577 days||1%|
|Jesse Farrell||8/10||2676 days||0%|
|Steve Warren||8/10||2789 days||1%|
|Team Kim&James||8/10||2820 days||1%|
|Matt & Sue Standish||7/10||2942 days||0%|
|auré bis||7/10||3032 days||0%|
|Judith & John Bishop||8/10||3704 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.