Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 51 days | 100% |
| Westysdownunder | 8/10 | 112 days | 98% |
| Mark A | 9/10 | 140 days | 99% |
| Enton | 6/10 | 171 days | 86% |
| Kirsty | 10/10 | 171 days | 99% |
| Jakub | 8/10 | 202 days | 97% |
| Mercedesz | 10/10 | 202 days | 99% |
| Richard Bennett | 10/10 | 232 days | 98% |
| Rory M | 8/10 | 263 days | 95% |
| Jessica Heinrich | 10/10 | 505 days | 86% |
| Fredrik | 8/10 | 536 days | 83% |
| Patrick | 6/10 | 567 days | 71% |
| inga vossebrink | 9/10 | 567 days | 82% |
| Diane n Dave | 8/10 | 567 days | 81% |
| Freedomcamper | 10/10 | 567 days | 83% |
| Mladen Savov | 9/10 | 567 days | 82% |
| Ryan | 10/10 | 597 days | 81% |
| Aaron | 8/10 | 628 days | 77% |
| Walvins | 9/10 | 658 days | 75% |
| Ann | 9/10 | 871 days | 57% |
| Nina S. Larsen | 8/10 | 871 days | 56% |
| Jim Dodd | 9/10 | 902 days | 53% |
| Jamie | 7/10 | 902 days | 50% |
| Patrick | 8/10 | 933 days | 50% |
| Holly | 6/10 | 933 days | 44% |
| Katrine | 7/10 | 963 days | 44% |
| Cholly | 9/10 | 994 days | 44% |
| Donna Harbidge | 10/10 | 1024 days | 42% |
| Kelsie | 10/10 | 1055 days | 39% |
| Basil | 8/10 | 1147 days | 31% |
| Amy Fortin-Barrette | 8/10 | 1147 days | 31% |
| Taylor Russell | 10/10 | 1147 days | 31% |
| Christy | 8/10 | 1147 days | 31% |
| Melanie | 10/10 | 1177 days | 29% |
| Niff | 7/10 | 1177 days | 27% |
| Fav | 10/10 | 1208 days | 27% |
| Josh | 7/10 | 1208 days | 25% |
| Emma | 8/10 | 1267 days | 22% |
| Tom | 8/10 | 1267 days | 22% |
| Tina Czaja | 10/10 | 1298 days | 21% |
| Kathryn | 8/10 | 1542 days | 9% |
| Jess | 10/10 | 1542 days | 9% |
| Jenny | 8/10 | 1542 days | 9% |
| Jenna | 8/10 | 1663 days | 6% |
| Shykiwi | 8/10 | 1663 days | 6% |
| Bethan | 8/10 | 1907 days | 4% |
| Leon | 10/10 | 1938 days | 4% |
| Wai wai | 9/10 | 1938 days | 4% |
| Valg | 8/10 | 1966 days | 4% |
| Leslie | 9/10 | 1997 days | 4% |
| Daniel | 9/10 | 2089 days | 4% |
| Joanne | 8/10 | 2089 days | 4% |
| Justine | 10/10 | 2211 days | 4% |
| Jood | 7/10 | 2303 days | 3% |
| Liz Wade | 7/10 | 2331 days | 3% |
| Marianna | 9/10 | 2332 days | 4% |
| Linda | 8/10 | 2332 days | 4% |
| Sabine | 8/10 | 2363 days | 4% |
| Fer | 9/10 | 2394 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2394 days | 4% |
| Lisa | 10/10 | 2424 days | 3% |
| Ambs | 8/10 | 2455 days | 3% |
| Mike Sc | 9/10 | 2455 days | 3% |
| Taylor | 8/10 | 2638 days | 3% |
| Kipnkeri | 10/10 | 2638 days | 3% |
| Glen Marshall UK | 9/10 | 2669 days | 3% |
| Freya | 8/10 | 2669 days | 3% |
| Aisling | 8/10 | 2669 days | 3% |
| Clare & Gerry | 10/10 | 2669 days | 3% |
| Pat Burns | 8/10 | 2669 days | 3% |
| Mads Mossin | 8/10 | 2669 days | 3% |
| Pedro | 10/10 | 2697 days | 3% |
| Joanne | 10/10 | 2759 days | 3% |
| Eranda | 10/10 | 2820 days | 3% |
| Rugby | 7/10 | 2820 days | 2% |
| Mike Fricker | 8/10 | 2820 days | 3% |
| Raja Azizul | 6/10 | 2820 days | 2% |
| Sophie Skinner | 9/10 | 2820 days | 3% |
| Jonas R. | 8/10 | 2820 days | 3% |
| Sue | 8/10 | 2912 days | 2% |
| Christian Oerlemans | 7/10 | 3046 days | 2% |
| Katharina Pisarew | 10/10 | 3068 days | 1% |
| Fei Fei Lei | 7/10 | 3083 days | 1% |
| Meg X | 9/10 | 3092 days | 2% |
| Ricky Nurhayati | 9/10 | 3095 days | 2% |
| Ronald Daigneault | 8/10 | 3117 days | 1% |
| Debbie Lesurf | 10/10 | 3124 days | 2% |
| Grace White | 7/10 | 3355 days | 1% |
| P Poiraa | 8/10 | 3405 days | 1% |
| Michel Baumgartner | 8/10 | 3409 days | 1% |
| Craig Eagleton | 8/10 | 3432 days | 1% |
| Daniel Baeyens | 9/10 | 3458 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3477 days | 1% |
| Nicola Barlow | 9/10 | 3484 days | 1% |
| Derek Drost | 8/10 | 3554 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3702 days | 1% |
| Chadd Holland | 10/10 | 3735 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3750 days | 1% |
| Antonio BENITEZ | 6/10 | 3823 days | 1% |
| Ana Guimaraes | 8/10 | 3864 days | 1% |
| Miaomace | 9/10 | 3916 days | 1% |
| Darwin Dean | 9/10 | 4071 days | 0% |
| Lenka Korinkova | 10/10 | 4117 days | 0% |
| Jiri Benda | 9/10 | 4117 days | 0% |
| Katharina Block | 9/10 | 4120 days | 0% |
| Mike Merrick | 8/10 | 4128 days | 0% |
| Andrew Cruickshank | 7/10 | 4129 days | 0% |
| Lieselotte Michels | 9/10 | 4162 days | 0% |
| Sebastian Sanne | 8/10 | 4173 days | 0% |
| Lindsay Berquist | 8/10 | 4434 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4464 days | 1% |
| Mike Fricker | 8/10 | 4464 days | 1% |
| Jesse Farrell | 8/10 | 4563 days | 0% |
| Rhi | 9/10 | 4646 days | 1% |
| Steve Warren | 8/10 | 4676 days | 1% |
| Team Kim&James | 8/10 | 4707 days | 1% |
| Matt & Sue Standish | 7/10 | 4829 days | 1% |
| auré bis | 7/10 | 4919 days | 1% |
| Judith & John Bishop | 8/10 | 5591 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.