Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
115 Valid Reviews
The Lowburn Harbour experience has a total of 118 reviews. There are 115 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
22% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.52% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.52% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Enton | 6/10 | 13 days | 86% |
| Jakub | 8/10 | 44 days | 98% |
| Mercedesz | 10/10 | 44 days | 100% |
| Richard Bennett | 10/10 | 74 days | 100% |
| Rory M | 8/10 | 105 days | 98% |
| Jessica Heinrich | 10/10 | 347 days | 93% |
| Fredrik | 8/10 | 378 days | 90% |
| Patrick | 6/10 | 409 days | 78% |
| inga vossebrink | 9/10 | 409 days | 90% |
| Diane n Dave | 8/10 | 409 days | 89% |
| Freedomcamper | 10/10 | 409 days | 91% |
| Mladen Savov | 9/10 | 409 days | 90% |
| Ryan | 10/10 | 439 days | 89% |
| Aaron | 8/10 | 470 days | 86% |
| Walvins | 9/10 | 500 days | 85% |
| Ann | 9/10 | 713 days | 70% |
| Nina S. Larsen | 8/10 | 713 days | 70% |
| Jim Dodd | 9/10 | 744 days | 68% |
| Jamie | 7/10 | 744 days | 64% |
| Patrick | 8/10 | 775 days | 64% |
| Holly | 6/10 | 775 days | 57% |
| Katrine | 7/10 | 805 days | 59% |
| Cholly | 9/10 | 836 days | 60% |
| Donna Harbidge | 10/10 | 866 days | 57% |
| Kelsie | 10/10 | 897 days | 54% |
| Basil | 8/10 | 989 days | 44% |
| Amy Fortin-Barrette | 8/10 | 989 days | 44% |
| Taylor Russell | 10/10 | 989 days | 45% |
| Christy | 8/10 | 989 days | 44% |
| Melanie | 10/10 | 1019 days | 42% |
| Niff | 7/10 | 1019 days | 39% |
| Fav | 10/10 | 1050 days | 39% |
| Josh | 7/10 | 1050 days | 36% |
| Emma | 8/10 | 1109 days | 34% |
| Tom | 8/10 | 1109 days | 34% |
| Tina Czaja | 10/10 | 1140 days | 32% |
| Kathryn | 8/10 | 1384 days | 16% |
| Jess | 10/10 | 1384 days | 16% |
| Jenny | 8/10 | 1384 days | 16% |
| Jenna | 8/10 | 1505 days | 11% |
| Shykiwi | 8/10 | 1505 days | 11% |
| Bethan | 8/10 | 1749 days | 5% |
| Leon | 10/10 | 1780 days | 5% |
| Wai wai | 9/10 | 1780 days | 5% |
| Valg | 8/10 | 1808 days | 5% |
| Leslie | 9/10 | 1839 days | 5% |
| Daniel | 9/10 | 1931 days | 5% |
| Joanne | 8/10 | 1931 days | 5% |
| Justine | 10/10 | 2053 days | 4% |
| Jood | 7/10 | 2145 days | 4% |
| Liz Wade | 7/10 | 2173 days | 4% |
| Marianna | 9/10 | 2174 days | 4% |
| Linda | 8/10 | 2174 days | 4% |
| Sabine | 8/10 | 2205 days | 4% |
| Fer | 9/10 | 2236 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2236 days | 4% |
| Lisa | 10/10 | 2266 days | 4% |
| Ambs | 8/10 | 2297 days | 4% |
| Mike Sc | 9/10 | 2297 days | 4% |
| Taylor | 8/10 | 2480 days | 4% |
| Kipnkeri | 10/10 | 2480 days | 4% |
| Glen Marshall UK | 9/10 | 2511 days | 3% |
| Freya | 8/10 | 2511 days | 3% |
| Aisling | 8/10 | 2511 days | 3% |
| Clare & Gerry | 10/10 | 2511 days | 4% |
| Pat Burns | 8/10 | 2511 days | 3% |
| Mads Mossin | 8/10 | 2511 days | 3% |
| Pedro | 10/10 | 2539 days | 3% |
| Joanne | 10/10 | 2601 days | 3% |
| Eranda | 10/10 | 2662 days | 3% |
| Rugby | 7/10 | 2662 days | 3% |
| Mike Fricker | 8/10 | 2662 days | 3% |
| Raja Azizul | 6/10 | 2662 days | 3% |
| Sophie Skinner | 9/10 | 2662 days | 3% |
| Jonas R. | 8/10 | 2662 days | 3% |
| Sue | 8/10 | 2754 days | 3% |
| Christian Oerlemans | 7/10 | 2888 days | 3% |
| Katharina Pisarew | 10/10 | 2910 days | 2% |
| Fei Fei Lei | 7/10 | 2925 days | 1% |
| Meg X | 9/10 | 2934 days | 3% |
| Ricky Nurhayati | 9/10 | 2937 days | 3% |
| Ronald Daigneault | 8/10 | 2959 days | 1% |
| Debbie Lesurf | 10/10 | 2966 days | 3% |
| Grace White | 7/10 | 3197 days | 2% |
| P Poiraa | 8/10 | 3247 days | 2% |
| Michel Baumgartner | 8/10 | 3251 days | 2% |
| Craig Eagleton | 8/10 | 3274 days | 2% |
| Daniel Baeyens | 9/10 | 3300 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3319 days | 2% |
| Nicola Barlow | 9/10 | 3326 days | 2% |
| Derek Drost | 8/10 | 3396 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3544 days | 1% |
| Chadd Holland | 10/10 | 3577 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3592 days | 1% |
| Antonio BENITEZ | 6/10 | 3665 days | 1% |
| Ana Guimaraes | 8/10 | 3706 days | 1% |
| Miaomace | 9/10 | 3758 days | 1% |
| Darwin Dean | 9/10 | 3913 days | 1% |
| Lenka Korinkova | 10/10 | 3959 days | 0% |
| Jiri Benda | 9/10 | 3959 days | 0% |
| Katharina Block | 9/10 | 3962 days | 0% |
| Mike Merrick | 8/10 | 3970 days | 1% |
| Andrew Cruickshank | 7/10 | 3971 days | 1% |
| Lieselotte Michels | 9/10 | 4004 days | 1% |
| Sebastian Sanne | 8/10 | 4015 days | 1% |
| Lindsay Berquist | 8/10 | 4276 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4306 days | 0% |
| Mike Fricker | 8/10 | 4306 days | 0% |
| Jesse Farrell | 8/10 | 4405 days | 0% |
| Rhi | 9/10 | 4488 days | 1% |
| Steve Warren | 8/10 | 4518 days | 1% |
| Team Kim&James | 8/10 | 4549 days | 1% |
| Matt & Sue Standish | 7/10 | 4671 days | 1% |
| auré bis | 7/10 | 4761 days | 1% |
| Judith & John Bishop | 8/10 | 5433 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.