Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
117 Valid Reviews
The Lowburn Harbour experience has a total of 120 reviews. There are 117 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 117 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 27 |
|
23% |
| 8/10 | 45 |
|
38% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.70% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.70% and is based on 117 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 117 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark A | 9/10 | 18 days | 99% |
| Enton | 6/10 | 49 days | 86% |
| Kirsty | 10/10 | 49 days | 100% |
| Jakub | 8/10 | 80 days | 98% |
| Mercedesz | 10/10 | 80 days | 100% |
| Richard Bennett | 10/10 | 110 days | 99% |
| Rory M | 8/10 | 141 days | 97% |
| Jessica Heinrich | 10/10 | 383 days | 92% |
| Fredrik | 8/10 | 414 days | 89% |
| Patrick | 6/10 | 445 days | 76% |
| inga vossebrink | 9/10 | 445 days | 88% |
| Diane n Dave | 8/10 | 445 days | 87% |
| Freedomcamper | 10/10 | 445 days | 89% |
| Mladen Savov | 9/10 | 445 days | 88% |
| Ryan | 10/10 | 475 days | 87% |
| Aaron | 8/10 | 506 days | 84% |
| Walvins | 9/10 | 536 days | 83% |
| Ann | 9/10 | 749 days | 67% |
| Nina S. Larsen | 8/10 | 749 days | 67% |
| Jim Dodd | 9/10 | 780 days | 65% |
| Jamie | 7/10 | 780 days | 61% |
| Patrick | 8/10 | 811 days | 61% |
| Holly | 6/10 | 811 days | 54% |
| Katrine | 7/10 | 841 days | 56% |
| Cholly | 9/10 | 872 days | 56% |
| Donna Harbidge | 10/10 | 902 days | 54% |
| Kelsie | 10/10 | 933 days | 50% |
| Basil | 8/10 | 1025 days | 41% |
| Amy Fortin-Barrette | 8/10 | 1025 days | 41% |
| Taylor Russell | 10/10 | 1025 days | 42% |
| Christy | 8/10 | 1025 days | 41% |
| Melanie | 10/10 | 1055 days | 39% |
| Niff | 7/10 | 1055 days | 36% |
| Fav | 10/10 | 1086 days | 36% |
| Josh | 7/10 | 1086 days | 34% |
| Emma | 8/10 | 1145 days | 31% |
| Tom | 8/10 | 1145 days | 31% |
| Tina Czaja | 10/10 | 1176 days | 29% |
| Kathryn | 8/10 | 1420 days | 14% |
| Jess | 10/10 | 1420 days | 14% |
| Jenny | 8/10 | 1420 days | 14% |
| Jenna | 8/10 | 1541 days | 9% |
| Shykiwi | 8/10 | 1541 days | 9% |
| Bethan | 8/10 | 1785 days | 5% |
| Leon | 10/10 | 1816 days | 5% |
| Wai wai | 9/10 | 1816 days | 5% |
| Valg | 8/10 | 1844 days | 5% |
| Leslie | 9/10 | 1875 days | 5% |
| Daniel | 9/10 | 1967 days | 5% |
| Joanne | 8/10 | 1967 days | 5% |
| Justine | 10/10 | 2089 days | 4% |
| Jood | 7/10 | 2181 days | 4% |
| Liz Wade | 7/10 | 2210 days | 4% |
| Marianna | 9/10 | 2210 days | 4% |
| Linda | 8/10 | 2210 days | 4% |
| Sabine | 8/10 | 2241 days | 4% |
| Fer | 9/10 | 2272 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2272 days | 4% |
| Lisa | 10/10 | 2302 days | 4% |
| Ambs | 8/10 | 2333 days | 4% |
| Mike Sc | 9/10 | 2333 days | 4% |
| Taylor | 8/10 | 2516 days | 4% |
| Kipnkeri | 10/10 | 2516 days | 4% |
| Glen Marshall UK | 9/10 | 2547 days | 3% |
| Freya | 8/10 | 2547 days | 3% |
| Aisling | 8/10 | 2547 days | 3% |
| Clare & Gerry | 10/10 | 2547 days | 4% |
| Pat Burns | 8/10 | 2547 days | 3% |
| Mads Mossin | 8/10 | 2547 days | 3% |
| Pedro | 10/10 | 2575 days | 3% |
| Joanne | 10/10 | 2637 days | 3% |
| Eranda | 10/10 | 2698 days | 3% |
| Rugby | 7/10 | 2698 days | 3% |
| Mike Fricker | 8/10 | 2698 days | 3% |
| Raja Azizul | 6/10 | 2698 days | 3% |
| Sophie Skinner | 9/10 | 2698 days | 3% |
| Jonas R. | 8/10 | 2698 days | 3% |
| Sue | 8/10 | 2790 days | 3% |
| Christian Oerlemans | 7/10 | 2924 days | 3% |
| Katharina Pisarew | 10/10 | 2946 days | 2% |
| Fei Fei Lei | 7/10 | 2961 days | 1% |
| Meg X | 9/10 | 2971 days | 3% |
| Ricky Nurhayati | 9/10 | 2973 days | 3% |
| Ronald Daigneault | 8/10 | 2995 days | 2% |
| Debbie Lesurf | 10/10 | 3002 days | 3% |
| Grace White | 7/10 | 3233 days | 2% |
| P Poiraa | 8/10 | 3283 days | 2% |
| Michel Baumgartner | 8/10 | 3287 days | 2% |
| Craig Eagleton | 8/10 | 3310 days | 2% |
| Daniel Baeyens | 9/10 | 3336 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3355 days | 2% |
| Nicola Barlow | 9/10 | 3362 days | 2% |
| Derek Drost | 8/10 | 3432 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3581 days | 1% |
| Chadd Holland | 10/10 | 3613 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3628 days | 1% |
| Antonio BENITEZ | 6/10 | 3702 days | 1% |
| Ana Guimaraes | 8/10 | 3742 days | 1% |
| Miaomace | 9/10 | 3794 days | 1% |
| Darwin Dean | 9/10 | 3949 days | 1% |
| Lenka Korinkova | 10/10 | 3995 days | 0% |
| Jiri Benda | 9/10 | 3995 days | 0% |
| Katharina Block | 9/10 | 3998 days | 0% |
| Mike Merrick | 8/10 | 4006 days | 1% |
| Andrew Cruickshank | 7/10 | 4008 days | 1% |
| Lieselotte Michels | 9/10 | 4040 days | 1% |
| Sebastian Sanne | 8/10 | 4051 days | 1% |
| Lindsay Berquist | 8/10 | 4312 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4342 days | 0% |
| Mike Fricker | 8/10 | 4342 days | 0% |
| Jesse Farrell | 8/10 | 4441 days | 1% |
| Rhi | 9/10 | 4524 days | 1% |
| Steve Warren | 8/10 | 4554 days | 1% |
| Team Kim&James | 8/10 | 4585 days | 1% |
| Matt & Sue Standish | 7/10 | 4707 days | 1% |
| auré bis | 7/10 | 4797 days | 1% |
| Judith & John Bishop | 8/10 | 5469 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.