Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 131 days | 100% |
| Westysdownunder | 8/10 | 192 days | 98% |
| Mark A | 9/10 | 220 days | 98% |
| Enton | 6/10 | 251 days | 85% |
| Kirsty | 10/10 | 251 days | 98% |
| Jakub | 8/10 | 282 days | 95% |
| Mercedesz | 10/10 | 282 days | 97% |
| Richard Bennett | 10/10 | 312 days | 96% |
| Rory M | 8/10 | 343 days | 93% |
| Jessica Heinrich | 10/10 | 585 days | 82% |
| Fredrik | 8/10 | 616 days | 78% |
| Patrick | 6/10 | 647 days | 67% |
| inga vossebrink | 9/10 | 647 days | 77% |
| Diane n Dave | 8/10 | 647 days | 76% |
| Freedomcamper | 10/10 | 647 days | 78% |
| Mladen Savov | 9/10 | 647 days | 77% |
| Ryan | 10/10 | 677 days | 75% |
| Aaron | 8/10 | 708 days | 71% |
| Walvins | 9/10 | 738 days | 70% |
| Ann | 9/10 | 951 days | 49% |
| Nina S. Larsen | 8/10 | 951 days | 48% |
| Jim Dodd | 9/10 | 982 days | 46% |
| Jamie | 7/10 | 982 days | 43% |
| Patrick | 8/10 | 1013 days | 42% |
| Holly | 6/10 | 1013 days | 37% |
| Katrine | 7/10 | 1043 days | 38% |
| Cholly | 9/10 | 1074 days | 37% |
| Donna Harbidge | 10/10 | 1104 days | 35% |
| Kelsie | 10/10 | 1135 days | 33% |
| Basil | 8/10 | 1227 days | 25% |
| Amy Fortin-Barrette | 8/10 | 1227 days | 25% |
| Taylor Russell | 10/10 | 1227 days | 26% |
| Christy | 8/10 | 1227 days | 25% |
| Melanie | 10/10 | 1257 days | 24% |
| Niff | 7/10 | 1257 days | 22% |
| Fav | 10/10 | 1288 days | 22% |
| Josh | 7/10 | 1288 days | 20% |
| Emma | 8/10 | 1347 days | 18% |
| Tom | 8/10 | 1347 days | 18% |
| Tina Czaja | 10/10 | 1378 days | 17% |
| Kathryn | 8/10 | 1622 days | 7% |
| Jess | 10/10 | 1622 days | 7% |
| Jenny | 8/10 | 1622 days | 7% |
| Jenna | 8/10 | 1743 days | 5% |
| Shykiwi | 8/10 | 1743 days | 5% |
| Bethan | 8/10 | 1987 days | 4% |
| Leon | 10/10 | 2018 days | 4% |
| Wai wai | 9/10 | 2018 days | 4% |
| Valg | 8/10 | 2046 days | 4% |
| Leslie | 9/10 | 2077 days | 4% |
| Daniel | 9/10 | 2169 days | 4% |
| Joanne | 8/10 | 2169 days | 4% |
| Justine | 10/10 | 2291 days | 4% |
| Jood | 7/10 | 2383 days | 3% |
| Liz Wade | 7/10 | 2412 days | 3% |
| Marianna | 9/10 | 2412 days | 4% |
| Linda | 8/10 | 2412 days | 4% |
| Sabine | 8/10 | 2443 days | 4% |
| Fer | 9/10 | 2474 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2474 days | 4% |
| Lisa | 10/10 | 2504 days | 4% |
| Ambs | 8/10 | 2535 days | 3% |
| Mike Sc | 9/10 | 2535 days | 3% |
| Taylor | 8/10 | 2718 days | 3% |
| Kipnkeri | 10/10 | 2718 days | 3% |
| Glen Marshall UK | 9/10 | 2749 days | 3% |
| Freya | 8/10 | 2749 days | 3% |
| Aisling | 8/10 | 2749 days | 3% |
| Clare & Gerry | 10/10 | 2749 days | 3% |
| Pat Burns | 8/10 | 2749 days | 3% |
| Mads Mossin | 8/10 | 2749 days | 3% |
| Pedro | 10/10 | 2777 days | 3% |
| Joanne | 10/10 | 2839 days | 3% |
| Eranda | 10/10 | 2900 days | 3% |
| Rugby | 7/10 | 2900 days | 3% |
| Mike Fricker | 8/10 | 2900 days | 3% |
| Raja Azizul | 6/10 | 2900 days | 2% |
| Sophie Skinner | 9/10 | 2900 days | 3% |
| Jonas R. | 8/10 | 2900 days | 3% |
| Sue | 8/10 | 2992 days | 2% |
| Christian Oerlemans | 7/10 | 3126 days | 2% |
| Katharina Pisarew | 10/10 | 3148 days | 1% |
| Fei Fei Lei | 7/10 | 3163 days | 1% |
| Meg X | 9/10 | 3173 days | 2% |
| Ricky Nurhayati | 9/10 | 3175 days | 2% |
| Ronald Daigneault | 8/10 | 3197 days | 1% |
| Debbie Lesurf | 10/10 | 3204 days | 2% |
| Grace White | 7/10 | 3435 days | 2% |
| P Poiraa | 8/10 | 3485 days | 2% |
| Michel Baumgartner | 8/10 | 3489 days | 1% |
| Craig Eagleton | 8/10 | 3512 days | 1% |
| Daniel Baeyens | 9/10 | 3538 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3557 days | 1% |
| Nicola Barlow | 9/10 | 3564 days | 1% |
| Derek Drost | 8/10 | 3634 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3783 days | 1% |
| Chadd Holland | 10/10 | 3815 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3830 days | 1% |
| Antonio BENITEZ | 6/10 | 3904 days | 1% |
| Ana Guimaraes | 8/10 | 3944 days | 1% |
| Miaomace | 9/10 | 3996 days | 1% |
| Darwin Dean | 9/10 | 4151 days | 0% |
| Lenka Korinkova | 10/10 | 4197 days | 0% |
| Jiri Benda | 9/10 | 4197 days | 0% |
| Katharina Block | 9/10 | 4200 days | 0% |
| Mike Merrick | 8/10 | 4208 days | 0% |
| Andrew Cruickshank | 7/10 | 4210 days | 0% |
| Lieselotte Michels | 9/10 | 4242 days | 0% |
| Sebastian Sanne | 8/10 | 4253 days | 0% |
| Lindsay Berquist | 8/10 | 4514 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4544 days | 1% |
| Mike Fricker | 8/10 | 4544 days | 1% |
| Jesse Farrell | 8/10 | 4643 days | 0% |
| Rhi | 9/10 | 4726 days | 1% |
| Steve Warren | 8/10 | 4756 days | 1% |
| Team Kim&James | 8/10 | 4787 days | 1% |
| Matt & Sue Standish | 7/10 | 4909 days | 1% |
| auré bis | 7/10 | 4999 days | 1% |
| Judith & John Bishop | 8/10 | 5671 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.