Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 192 days | 100% |
| Westysdownunder | 8/10 | 253 days | 97% |
| Mark A | 9/10 | 281 days | 98% |
| Enton | 6/10 | 312 days | 84% |
| Kirsty | 10/10 | 312 days | 97% |
| Jakub | 8/10 | 343 days | 94% |
| Mercedesz | 10/10 | 343 days | 96% |
| Richard Bennett | 10/10 | 373 days | 95% |
| Rory M | 8/10 | 404 days | 92% |
| Jessica Heinrich | 10/10 | 646 days | 79% |
| Fredrik | 8/10 | 677 days | 75% |
| Patrick | 6/10 | 708 days | 63% |
| inga vossebrink | 9/10 | 708 days | 73% |
| Diane n Dave | 8/10 | 708 days | 72% |
| Freedomcamper | 10/10 | 708 days | 74% |
| Mladen Savov | 9/10 | 708 days | 73% |
| Ryan | 10/10 | 738 days | 71% |
| Aaron | 8/10 | 769 days | 67% |
| Walvins | 9/10 | 799 days | 65% |
| Ann | 9/10 | 1012 days | 44% |
| Nina S. Larsen | 8/10 | 1012 days | 43% |
| Jim Dodd | 9/10 | 1043 days | 41% |
| Jamie | 7/10 | 1043 days | 38% |
| Patrick | 8/10 | 1074 days | 38% |
| Holly | 6/10 | 1074 days | 33% |
| Katrine | 7/10 | 1104 days | 33% |
| Cholly | 9/10 | 1135 days | 33% |
| Donna Harbidge | 10/10 | 1165 days | 31% |
| Kelsie | 10/10 | 1196 days | 28% |
| Basil | 8/10 | 1288 days | 22% |
| Amy Fortin-Barrette | 8/10 | 1288 days | 22% |
| Taylor Russell | 10/10 | 1288 days | 22% |
| Christy | 8/10 | 1288 days | 22% |
| Melanie | 10/10 | 1318 days | 20% |
| Niff | 7/10 | 1318 days | 19% |
| Fav | 10/10 | 1349 days | 18% |
| Josh | 7/10 | 1349 days | 17% |
| Emma | 8/10 | 1408 days | 15% |
| Tom | 8/10 | 1408 days | 15% |
| Tina Czaja | 10/10 | 1439 days | 14% |
| Kathryn | 8/10 | 1683 days | 6% |
| Jess | 10/10 | 1683 days | 6% |
| Jenny | 8/10 | 1683 days | 6% |
| Jenna | 8/10 | 1804 days | 5% |
| Shykiwi | 8/10 | 1804 days | 5% |
| Bethan | 8/10 | 2048 days | 4% |
| Leon | 10/10 | 2079 days | 5% |
| Wai wai | 9/10 | 2079 days | 4% |
| Valg | 8/10 | 2107 days | 4% |
| Leslie | 9/10 | 2138 days | 4% |
| Daniel | 9/10 | 2230 days | 4% |
| Joanne | 8/10 | 2230 days | 4% |
| Justine | 10/10 | 2352 days | 4% |
| Jood | 7/10 | 2444 days | 4% |
| Liz Wade | 7/10 | 2472 days | 3% |
| Marianna | 9/10 | 2473 days | 4% |
| Linda | 8/10 | 2473 days | 4% |
| Sabine | 8/10 | 2504 days | 4% |
| Fer | 9/10 | 2535 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2535 days | 4% |
| Lisa | 10/10 | 2565 days | 4% |
| Ambs | 8/10 | 2596 days | 3% |
| Mike Sc | 9/10 | 2596 days | 3% |
| Taylor | 8/10 | 2779 days | 3% |
| Kipnkeri | 10/10 | 2779 days | 3% |
| Glen Marshall UK | 9/10 | 2810 days | 3% |
| Freya | 8/10 | 2810 days | 3% |
| Aisling | 8/10 | 2810 days | 3% |
| Clare & Gerry | 10/10 | 2810 days | 3% |
| Pat Burns | 8/10 | 2810 days | 3% |
| Mads Mossin | 8/10 | 2810 days | 3% |
| Pedro | 10/10 | 2838 days | 3% |
| Joanne | 10/10 | 2900 days | 3% |
| Eranda | 10/10 | 2961 days | 3% |
| Rugby | 7/10 | 2961 days | 3% |
| Mike Fricker | 8/10 | 2961 days | 3% |
| Raja Azizul | 6/10 | 2961 days | 2% |
| Sophie Skinner | 9/10 | 2961 days | 3% |
| Jonas R. | 8/10 | 2961 days | 3% |
| Sue | 8/10 | 3053 days | 2% |
| Christian Oerlemans | 7/10 | 3187 days | 2% |
| Katharina Pisarew | 10/10 | 3209 days | 1% |
| Fei Fei Lei | 7/10 | 3224 days | 1% |
| Meg X | 9/10 | 3233 days | 2% |
| Ricky Nurhayati | 9/10 | 3236 days | 2% |
| Ronald Daigneault | 8/10 | 3258 days | 1% |
| Debbie Lesurf | 10/10 | 3265 days | 2% |
| Grace White | 7/10 | 3496 days | 2% |
| P Poiraa | 8/10 | 3546 days | 2% |
| Michel Baumgartner | 8/10 | 3550 days | 2% |
| Craig Eagleton | 8/10 | 3573 days | 1% |
| Daniel Baeyens | 9/10 | 3599 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3618 days | 1% |
| Nicola Barlow | 9/10 | 3625 days | 1% |
| Derek Drost | 8/10 | 3695 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3843 days | 1% |
| Chadd Holland | 10/10 | 3876 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3891 days | 1% |
| Antonio BENITEZ | 6/10 | 3964 days | 1% |
| Ana Guimaraes | 8/10 | 4005 days | 1% |
| Miaomace | 9/10 | 4057 days | 1% |
| Darwin Dean | 9/10 | 4212 days | 0% |
| Lenka Korinkova | 10/10 | 4258 days | 0% |
| Jiri Benda | 9/10 | 4258 days | 0% |
| Katharina Block | 9/10 | 4261 days | 0% |
| Mike Merrick | 8/10 | 4269 days | 0% |
| Andrew Cruickshank | 7/10 | 4270 days | 0% |
| Lieselotte Michels | 9/10 | 4303 days | 0% |
| Sebastian Sanne | 8/10 | 4314 days | 0% |
| Lindsay Berquist | 8/10 | 4575 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4605 days | 1% |
| Mike Fricker | 8/10 | 4605 days | 1% |
| Jesse Farrell | 8/10 | 4704 days | 0% |
| Rhi | 9/10 | 4787 days | 1% |
| Steve Warren | 8/10 | 4817 days | 1% |
| Team Kim&James | 8/10 | 4848 days | 1% |
| Matt & Sue Standish | 7/10 | 4970 days | 1% |
| auré bis | 7/10 | 5060 days | 1% |
| Judith & John Bishop | 8/10 | 5732 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.