Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lowburn Harbour

Valid Reviews

47 Valid Reviews

The Lowburn Harbour experience has a total of 49 reviews. There are 47 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 47 valid reviews:

Rating Count Percentage
10/10 6
13%
9/10 13
28%
8/10 18
38%
7/10 8
17%
6/10 2
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.77% Average

The raw data average (mean) for all the Lowburn Harbour valid reviews is 82.77% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

7 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 47 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 7 face-to-face reviews:

Rating Count Percentage
10/10 2
29%
9/10 2
29%
8/10 2
29%
7/10 1
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.14% Average

The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.42%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Joanne 10/10 49 days 99.62 100%
Eranda 10/10 110 days 98.08 98%
Rugby 7/10 110 days 98.08 98%
Mike Fricker 8/10 110 days 98.08 98%
Raja Azizul 6/10 110 days 98.08 98%
Sophie Skinner 9/10 110 days 98.08 98%
Jonas R. 8/10 110 days 98.08 98%
Sue 8/10 202 days 93.53 94%
Christian Oerlemans 7/10 336 days 82.11 82%
Katharina Pisarew 10/10 358 days true 95.63 96%
Fei Fei Lei 7/10 373 days true 93.54 94%
Meg X 9/10 382 days 76.88 77%
Ricky Nurhayati 9/10 385 days 76.51 76%
Ronald Daigneault 8/10 407 days true 88.5 89%
Debbie Lesurf 10/10 414 days 72.84 72%
Grace White 7/10 645 days 37.09 36%
P Poiraa 8/10 695 days 30.35 29%
Michel Baumgartner 8/10 699 days 29.85 28%
Craig Eagleton 8/10 722 days 27.05 25%
Daniel Baeyens 9/10 748 days 24.08 22%
Rhea Welsh-Hussain 9/10 767 days 22.05 20%
Nicola Barlow 9/10 774 days 21.33 19%
Derek Drost 8/10 844 days 14.98 13%
Syed Mohd Muhafiz Syed Mohd Bakar 9/10 992 days 6.68 4%
Chadd Holland 10/10 1025 days 5.78 3%
Sam Smith-Palomeque 8/10 1040 days 5.48 3%
Antonio BENITEZ 6/10 1113 days 4.98 2%
Ana Guimaraes 8/10 1154 days 4.92 2%
Miaomace 9/10 1206 days 4.85 2%
Darwin Dean 9/10 1361 days 4.64 2%
Lenka Korinkova 10/10 1407 days true 5.49 3%
Jiri Benda 9/10 1407 days true 5.49 3%
Katharina Block 9/10 1410 days true 5.48 3%
Mike Merrick 8/10 1418 days 4.56 2%
Andrew Cruickshank 7/10 1419 days 4.56 2%
Lieselotte Michels 9/10 1452 days 4.51 2%
Sebastian Sanne 8/10 1463 days 4.5 2%
Lindsay Berquist 8/10 1724 days 4.14 2%
Justin globalgauthiers.blogspot.com 7/10 1754 days 4.1 2%
Mike Fricker 8/10 1754 days 4.1 2%
Jesse Farrell 8/10 1853 days true 4.75 2%
Rhi 9/10 1936 days 3.85 1%
Steve Warren 8/10 1966 days 3.81 1%
Team Kim&James 8/10 1997 days 3.76 1%
Matt & Sue Standish 7/10 2119 days 3.6 1%
auré bis 7/10 2209 days 3.47 1%
Judith & John Bishop 8/10 2881 days 2.55 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

83%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.