Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lowburn Harbour

Valid Reviews

51 Valid Reviews

The Lowburn Harbour experience has a total of 53 reviews. There are 51 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 51 valid reviews:

Rating Count Percentage
10/10 7
14%
9/10 14
27%
8/10 20
39%
7/10 8
16%
6/10 2
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.14% Average

The raw data average (mean) for all the Lowburn Harbour valid reviews is 83.14% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

7 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 51 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 7 face-to-face reviews:

Rating Count Percentage
10/10 2
29%
9/10 2
29%
8/10 2
29%
7/10 1
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.14% Average

The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Glen Marshall UK 9/10 18 days 99.95 100%
Freya 8/10 18 days 99.95 100%
Aisling 8/10 18 days 99.95 100%
Pedro 10/10 46 days 99.66 100%
Joanne 10/10 108 days 98.15 98%
Eranda 10/10 169 days 95.47 95%
Rugby 7/10 169 days 95.47 95%
Mike Fricker 8/10 169 days 95.47 95%
Raja Azizul 6/10 169 days 95.47 95%
Sophie Skinner 9/10 169 days 95.47 95%
Jonas R. 8/10 169 days 95.47 95%
Sue 8/10 261 days 89.21 89%
Christian Oerlemans 7/10 395 days 75.28 75%
Katharina Pisarew 10/10 417 days true 86.93 87%
Fei Fei Lei 7/10 432 days true 84.51 84%
Meg X 9/10 442 days 69.04 68%
Ricky Nurhayati 9/10 444 days 68.76 68%
Ronald Daigneault 8/10 466 days true 78.71 78%
Debbie Lesurf 10/10 473 days 64.55 64%
Grace White 7/10 704 days 29.23 27%
P Poiraa 8/10 754 days 23.43 21%
Michel Baumgartner 8/10 758 days 23.0 21%
Craig Eagleton 8/10 781 days 20.62 19%
Daniel Baeyens 9/10 807 days 18.14 16%
Rhea Welsh-Hussain 9/10 826 days 16.47 14%
Nicola Barlow 9/10 833 days 15.88 14%
Derek Drost 8/10 903 days 10.84 9%
Syed Mohd Muhafiz Syed Mohd Bakar 9/10 1052 days 5.29 3%
Chadd Holland 10/10 1084 days 5.02 3%
Sam Smith-Palomeque 8/10 1099 days 4.99 3%
Antonio BENITEZ 6/10 1173 days 4.89 2%
Ana Guimaraes 8/10 1213 days 4.84 2%
Miaomace 9/10 1265 days 4.77 2%
Darwin Dean 9/10 1420 days 4.55 2%
Lenka Korinkova 10/10 1466 days true 5.39 3%
Jiri Benda 9/10 1466 days true 5.39 3%
Katharina Block 9/10 1469 days true 5.39 3%
Mike Merrick 8/10 1477 days 4.48 2%
Andrew Cruickshank 7/10 1479 days 4.47 2%
Lieselotte Michels 9/10 1511 days 4.43 2%
Sebastian Sanne 8/10 1522 days 4.42 2%
Lindsay Berquist 8/10 1783 days 4.06 2%
Justin globalgauthiers.blogspot.com 7/10 1813 days 4.02 2%
Mike Fricker 8/10 1813 days 4.02 2%
Jesse Farrell 8/10 1912 days true 4.66 2%
Rhi 9/10 1995 days 3.77 1%
Steve Warren 8/10 2025 days 3.73 1%
Team Kim&James 8/10 2056 days 3.68 1%
Matt & Sue Standish 7/10 2178 days 3.52 1%
auré bis 7/10 2268 days 3.39 1%
Judith & John Bishop 8/10 2940 days 2.47 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

84%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch