Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 71 days | 100% |
| Westysdownunder | 8/10 | 132 days | 98% |
| Mark A | 9/10 | 160 days | 99% |
| Enton | 6/10 | 191 days | 85% |
| Kirsty | 10/10 | 191 days | 99% |
| Jakub | 8/10 | 222 days | 96% |
| Mercedesz | 10/10 | 222 days | 98% |
| Richard Bennett | 10/10 | 252 days | 98% |
| Rory M | 8/10 | 283 days | 95% |
| Jessica Heinrich | 10/10 | 525 days | 85% |
| Fredrik | 8/10 | 556 days | 82% |
| Patrick | 6/10 | 587 days | 70% |
| inga vossebrink | 9/10 | 587 days | 81% |
| Diane n Dave | 8/10 | 587 days | 80% |
| Freedomcamper | 10/10 | 587 days | 81% |
| Mladen Savov | 9/10 | 587 days | 81% |
| Ryan | 10/10 | 617 days | 79% |
| Aaron | 8/10 | 648 days | 75% |
| Walvins | 9/10 | 678 days | 74% |
| Ann | 9/10 | 891 days | 55% |
| Nina S. Larsen | 8/10 | 891 days | 54% |
| Jim Dodd | 9/10 | 922 days | 51% |
| Jamie | 7/10 | 922 days | 48% |
| Patrick | 8/10 | 953 days | 48% |
| Holly | 6/10 | 953 days | 42% |
| Katrine | 7/10 | 983 days | 43% |
| Cholly | 9/10 | 1014 days | 42% |
| Donna Harbidge | 10/10 | 1044 days | 40% |
| Kelsie | 10/10 | 1075 days | 37% |
| Basil | 8/10 | 1167 days | 29% |
| Amy Fortin-Barrette | 8/10 | 1167 days | 29% |
| Taylor Russell | 10/10 | 1167 days | 30% |
| Christy | 8/10 | 1167 days | 29% |
| Melanie | 10/10 | 1197 days | 28% |
| Niff | 7/10 | 1197 days | 26% |
| Fav | 10/10 | 1228 days | 25% |
| Josh | 7/10 | 1228 days | 24% |
| Emma | 8/10 | 1287 days | 21% |
| Tom | 8/10 | 1287 days | 21% |
| Tina Czaja | 10/10 | 1318 days | 20% |
| Kathryn | 8/10 | 1562 days | 9% |
| Jess | 10/10 | 1562 days | 9% |
| Jenny | 8/10 | 1562 days | 9% |
| Jenna | 8/10 | 1683 days | 6% |
| Shykiwi | 8/10 | 1683 days | 6% |
| Bethan | 8/10 | 1927 days | 4% |
| Leon | 10/10 | 1958 days | 4% |
| Wai wai | 9/10 | 1958 days | 4% |
| Valg | 8/10 | 1986 days | 4% |
| Leslie | 9/10 | 2017 days | 4% |
| Daniel | 9/10 | 2109 days | 4% |
| Joanne | 8/10 | 2109 days | 4% |
| Justine | 10/10 | 2231 days | 4% |
| Jood | 7/10 | 2323 days | 3% |
| Liz Wade | 7/10 | 2351 days | 3% |
| Marianna | 9/10 | 2352 days | 4% |
| Linda | 8/10 | 2352 days | 4% |
| Sabine | 8/10 | 2383 days | 4% |
| Fer | 9/10 | 2414 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2414 days | 4% |
| Lisa | 10/10 | 2444 days | 3% |
| Ambs | 8/10 | 2475 days | 3% |
| Mike Sc | 9/10 | 2475 days | 3% |
| Taylor | 8/10 | 2658 days | 3% |
| Kipnkeri | 10/10 | 2658 days | 3% |
| Glen Marshall UK | 9/10 | 2689 days | 3% |
| Freya | 8/10 | 2689 days | 3% |
| Aisling | 8/10 | 2689 days | 3% |
| Clare & Gerry | 10/10 | 2689 days | 3% |
| Pat Burns | 8/10 | 2689 days | 3% |
| Mads Mossin | 8/10 | 2689 days | 3% |
| Pedro | 10/10 | 2717 days | 3% |
| Joanne | 10/10 | 2779 days | 3% |
| Eranda | 10/10 | 2840 days | 3% |
| Rugby | 7/10 | 2840 days | 2% |
| Mike Fricker | 8/10 | 2840 days | 3% |
| Raja Azizul | 6/10 | 2840 days | 2% |
| Sophie Skinner | 9/10 | 2840 days | 3% |
| Jonas R. | 8/10 | 2840 days | 3% |
| Sue | 8/10 | 2932 days | 2% |
| Christian Oerlemans | 7/10 | 3066 days | 2% |
| Katharina Pisarew | 10/10 | 3088 days | 1% |
| Fei Fei Lei | 7/10 | 3103 days | 1% |
| Meg X | 9/10 | 3112 days | 2% |
| Ricky Nurhayati | 9/10 | 3115 days | 2% |
| Ronald Daigneault | 8/10 | 3137 days | 1% |
| Debbie Lesurf | 10/10 | 3144 days | 2% |
| Grace White | 7/10 | 3375 days | 1% |
| P Poiraa | 8/10 | 3425 days | 1% |
| Michel Baumgartner | 8/10 | 3429 days | 1% |
| Craig Eagleton | 8/10 | 3452 days | 1% |
| Daniel Baeyens | 9/10 | 3478 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3497 days | 1% |
| Nicola Barlow | 9/10 | 3504 days | 1% |
| Derek Drost | 8/10 | 3574 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3722 days | 1% |
| Chadd Holland | 10/10 | 3755 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3770 days | 1% |
| Antonio BENITEZ | 6/10 | 3843 days | 1% |
| Ana Guimaraes | 8/10 | 3884 days | 1% |
| Miaomace | 9/10 | 3936 days | 1% |
| Darwin Dean | 9/10 | 4091 days | 0% |
| Lenka Korinkova | 10/10 | 4137 days | 0% |
| Jiri Benda | 9/10 | 4137 days | 0% |
| Katharina Block | 9/10 | 4140 days | 0% |
| Mike Merrick | 8/10 | 4148 days | 0% |
| Andrew Cruickshank | 7/10 | 4149 days | 0% |
| Lieselotte Michels | 9/10 | 4182 days | 0% |
| Sebastian Sanne | 8/10 | 4193 days | 0% |
| Lindsay Berquist | 8/10 | 4454 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4484 days | 1% |
| Mike Fricker | 8/10 | 4484 days | 1% |
| Jesse Farrell | 8/10 | 4583 days | 0% |
| Rhi | 9/10 | 4666 days | 1% |
| Steve Warren | 8/10 | 4696 days | 1% |
| Team Kim&James | 8/10 | 4727 days | 1% |
| Matt & Sue Standish | 7/10 | 4849 days | 1% |
| auré bis | 7/10 | 4939 days | 1% |
| Judith & John Bishop | 8/10 | 5611 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.