G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
118 Valid Reviews
The Lowburn Harbour experience has a total of 121 reviews. There are 118 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 118 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 27 |
|
23% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.66% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.66% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 118 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Westysdownunder | 8/10 | 31 days | 98% |
| Mark A | 9/10 | 59 days | 99% |
| Enton | 6/10 | 90 days | 86% |
| Kirsty | 10/10 | 90 days | 100% |
| Jakub | 8/10 | 121 days | 98% |
| Mercedesz | 10/10 | 121 days | 100% |
| Richard Bennett | 10/10 | 151 days | 99% |
| Rory M | 8/10 | 182 days | 97% |
| Jessica Heinrich | 10/10 | 424 days | 90% |
| Fredrik | 8/10 | 455 days | 87% |
| Patrick | 6/10 | 486 days | 75% |
| inga vossebrink | 9/10 | 486 days | 86% |
| Diane n Dave | 8/10 | 486 days | 85% |
| Freedomcamper | 10/10 | 486 days | 87% |
| Mladen Savov | 9/10 | 486 days | 86% |
| Ryan | 10/10 | 516 days | 85% |
| Aaron | 8/10 | 547 days | 82% |
| Walvins | 9/10 | 577 days | 81% |
| Ann | 9/10 | 790 days | 64% |
| Nina S. Larsen | 8/10 | 790 days | 63% |
| Jim Dodd | 9/10 | 821 days | 61% |
| Jamie | 7/10 | 821 days | 58% |
| Patrick | 8/10 | 852 days | 58% |
| Holly | 6/10 | 852 days | 51% |
| Katrine | 7/10 | 882 days | 52% |
| Cholly | 9/10 | 913 days | 52% |
| Donna Harbidge | 10/10 | 943 days | 50% |
| Kelsie | 10/10 | 974 days | 47% |
| Basil | 8/10 | 1066 days | 37% |
| Amy Fortin-Barrette | 8/10 | 1066 days | 37% |
| Taylor Russell | 10/10 | 1066 days | 38% |
| Christy | 8/10 | 1066 days | 37% |
| Melanie | 10/10 | 1096 days | 35% |
| Niff | 7/10 | 1096 days | 33% |
| Fav | 10/10 | 1127 days | 33% |
| Josh | 7/10 | 1127 days | 31% |
| Emma | 8/10 | 1186 days | 28% |
| Tom | 8/10 | 1186 days | 28% |
| Tina Czaja | 10/10 | 1217 days | 26% |
| Kathryn | 8/10 | 1461 days | 12% |
| Jess | 10/10 | 1461 days | 13% |
| Jenny | 8/10 | 1461 days | 12% |
| Jenna | 8/10 | 1582 days | 8% |
| Shykiwi | 8/10 | 1582 days | 8% |
| Bethan | 8/10 | 1826 days | 5% |
| Leon | 10/10 | 1857 days | 5% |
| Wai wai | 9/10 | 1857 days | 5% |
| Valg | 8/10 | 1885 days | 5% |
| Leslie | 9/10 | 1916 days | 5% |
| Daniel | 9/10 | 2008 days | 5% |
| Joanne | 8/10 | 2008 days | 5% |
| Justine | 10/10 | 2130 days | 4% |
| Jood | 7/10 | 2222 days | 4% |
| Liz Wade | 7/10 | 2250 days | 4% |
| Marianna | 9/10 | 2251 days | 4% |
| Linda | 8/10 | 2251 days | 4% |
| Sabine | 8/10 | 2282 days | 4% |
| Fer | 9/10 | 2313 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2313 days | 4% |
| Lisa | 10/10 | 2343 days | 4% |
| Ambs | 8/10 | 2374 days | 4% |
| Mike Sc | 9/10 | 2374 days | 4% |
| Taylor | 8/10 | 2557 days | 3% |
| Kipnkeri | 10/10 | 2557 days | 4% |
| Glen Marshall UK | 9/10 | 2588 days | 3% |
| Freya | 8/10 | 2588 days | 3% |
| Aisling | 8/10 | 2588 days | 3% |
| Clare & Gerry | 10/10 | 2588 days | 3% |
| Pat Burns | 8/10 | 2588 days | 3% |
| Mads Mossin | 8/10 | 2588 days | 3% |
| Pedro | 10/10 | 2616 days | 3% |
| Joanne | 10/10 | 2678 days | 3% |
| Eranda | 10/10 | 2739 days | 3% |
| Rugby | 7/10 | 2739 days | 3% |
| Mike Fricker | 8/10 | 2739 days | 3% |
| Raja Azizul | 6/10 | 2739 days | 3% |
| Sophie Skinner | 9/10 | 2739 days | 3% |
| Jonas R. | 8/10 | 2739 days | 3% |
| Sue | 8/10 | 2831 days | 3% |
| Christian Oerlemans | 7/10 | 2965 days | 3% |
| Katharina Pisarew | 10/10 | 2987 days | 2% |
| Fei Fei Lei | 7/10 | 3002 days | 1% |
| Meg X | 9/10 | 3011 days | 3% |
| Ricky Nurhayati | 9/10 | 3014 days | 3% |
| Ronald Daigneault | 8/10 | 3036 days | 1% |
| Debbie Lesurf | 10/10 | 3043 days | 3% |
| Grace White | 7/10 | 3274 days | 2% |
| P Poiraa | 8/10 | 3324 days | 2% |
| Michel Baumgartner | 8/10 | 3328 days | 2% |
| Craig Eagleton | 8/10 | 3351 days | 2% |
| Daniel Baeyens | 9/10 | 3377 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3396 days | 2% |
| Nicola Barlow | 9/10 | 3403 days | 2% |
| Derek Drost | 8/10 | 3473 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3621 days | 1% |
| Chadd Holland | 10/10 | 3654 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3669 days | 1% |
| Antonio BENITEZ | 6/10 | 3742 days | 1% |
| Ana Guimaraes | 8/10 | 3783 days | 1% |
| Miaomace | 9/10 | 3835 days | 1% |
| Darwin Dean | 9/10 | 3990 days | 1% |
| Lenka Korinkova | 10/10 | 4036 days | 0% |
| Jiri Benda | 9/10 | 4036 days | 0% |
| Katharina Block | 9/10 | 4039 days | 0% |
| Mike Merrick | 8/10 | 4047 days | 1% |
| Andrew Cruickshank | 7/10 | 4048 days | 1% |
| Lieselotte Michels | 9/10 | 4081 days | 1% |
| Sebastian Sanne | 8/10 | 4092 days | 1% |
| Lindsay Berquist | 8/10 | 4353 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4383 days | 1% |
| Mike Fricker | 8/10 | 4383 days | 1% |
| Jesse Farrell | 8/10 | 4482 days | 1% |
| Rhi | 9/10 | 4565 days | 1% |
| Steve Warren | 8/10 | 4595 days | 1% |
| Team Kim&James | 8/10 | 4626 days | 1% |
| Matt & Sue Standish | 7/10 | 4748 days | 1% |
| auré bis | 7/10 | 4838 days | 1% |
| Judith & John Bishop | 8/10 | 5510 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.