G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 31 days | 100% |
| Westysdownunder | 8/10 | 92 days | 99% |
| Mark A | 9/10 | 120 days | 99% |
| Enton | 6/10 | 151 days | 86% |
| Kirsty | 10/10 | 151 days | 100% |
| Jakub | 8/10 | 182 days | 97% |
| Mercedesz | 10/10 | 182 days | 99% |
| Richard Bennett | 10/10 | 212 days | 98% |
| Rory M | 8/10 | 243 days | 96% |
| Jessica Heinrich | 10/10 | 485 days | 87% |
| Fredrik | 8/10 | 516 days | 84% |
| Patrick | 6/10 | 547 days | 72% |
| inga vossebrink | 9/10 | 547 days | 83% |
| Diane n Dave | 8/10 | 547 days | 82% |
| Freedomcamper | 10/10 | 547 days | 84% |
| Mladen Savov | 9/10 | 547 days | 83% |
| Ryan | 10/10 | 577 days | 82% |
| Aaron | 8/10 | 608 days | 78% |
| Walvins | 9/10 | 638 days | 77% |
| Ann | 9/10 | 851 days | 59% |
| Nina S. Larsen | 8/10 | 851 days | 58% |
| Jim Dodd | 9/10 | 882 days | 55% |
| Jamie | 7/10 | 882 days | 52% |
| Patrick | 8/10 | 913 days | 52% |
| Holly | 6/10 | 913 days | 45% |
| Katrine | 7/10 | 943 days | 46% |
| Cholly | 9/10 | 974 days | 46% |
| Donna Harbidge | 10/10 | 1004 days | 44% |
| Kelsie | 10/10 | 1035 days | 41% |
| Basil | 8/10 | 1127 days | 32% |
| Amy Fortin-Barrette | 8/10 | 1127 days | 32% |
| Taylor Russell | 10/10 | 1127 days | 33% |
| Christy | 8/10 | 1127 days | 32% |
| Melanie | 10/10 | 1157 days | 30% |
| Niff | 7/10 | 1157 days | 28% |
| Fav | 10/10 | 1188 days | 28% |
| Josh | 7/10 | 1188 days | 26% |
| Emma | 8/10 | 1247 days | 23% |
| Tom | 8/10 | 1247 days | 23% |
| Tina Czaja | 10/10 | 1278 days | 22% |
| Kathryn | 8/10 | 1522 days | 10% |
| Jess | 10/10 | 1522 days | 10% |
| Jenny | 8/10 | 1522 days | 10% |
| Jenna | 8/10 | 1643 days | 6% |
| Shykiwi | 8/10 | 1643 days | 6% |
| Bethan | 8/10 | 1887 days | 4% |
| Leon | 10/10 | 1918 days | 4% |
| Wai wai | 9/10 | 1918 days | 4% |
| Valg | 8/10 | 1946 days | 4% |
| Leslie | 9/10 | 1977 days | 4% |
| Daniel | 9/10 | 2069 days | 4% |
| Joanne | 8/10 | 2069 days | 4% |
| Justine | 10/10 | 2191 days | 4% |
| Jood | 7/10 | 2283 days | 3% |
| Liz Wade | 7/10 | 2311 days | 3% |
| Marianna | 9/10 | 2312 days | 4% |
| Linda | 8/10 | 2312 days | 4% |
| Sabine | 8/10 | 2343 days | 4% |
| Fer | 9/10 | 2374 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2374 days | 4% |
| Lisa | 10/10 | 2404 days | 3% |
| Ambs | 8/10 | 2435 days | 3% |
| Mike Sc | 9/10 | 2435 days | 3% |
| Taylor | 8/10 | 2618 days | 3% |
| Kipnkeri | 10/10 | 2618 days | 3% |
| Glen Marshall UK | 9/10 | 2649 days | 3% |
| Freya | 8/10 | 2649 days | 3% |
| Aisling | 8/10 | 2649 days | 3% |
| Clare & Gerry | 10/10 | 2649 days | 3% |
| Pat Burns | 8/10 | 2649 days | 3% |
| Mads Mossin | 8/10 | 2649 days | 3% |
| Pedro | 10/10 | 2677 days | 3% |
| Joanne | 10/10 | 2739 days | 3% |
| Eranda | 10/10 | 2800 days | 3% |
| Rugby | 7/10 | 2800 days | 2% |
| Mike Fricker | 8/10 | 2800 days | 3% |
| Raja Azizul | 6/10 | 2800 days | 2% |
| Sophie Skinner | 9/10 | 2800 days | 3% |
| Jonas R. | 8/10 | 2800 days | 3% |
| Sue | 8/10 | 2892 days | 2% |
| Christian Oerlemans | 7/10 | 3026 days | 2% |
| Katharina Pisarew | 10/10 | 3048 days | 1% |
| Fei Fei Lei | 7/10 | 3063 days | 1% |
| Meg X | 9/10 | 3072 days | 2% |
| Ricky Nurhayati | 9/10 | 3075 days | 2% |
| Ronald Daigneault | 8/10 | 3097 days | 1% |
| Debbie Lesurf | 10/10 | 3104 days | 2% |
| Grace White | 7/10 | 3335 days | 1% |
| P Poiraa | 8/10 | 3385 days | 1% |
| Michel Baumgartner | 8/10 | 3389 days | 1% |
| Craig Eagleton | 8/10 | 3412 days | 1% |
| Daniel Baeyens | 9/10 | 3438 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3457 days | 1% |
| Nicola Barlow | 9/10 | 3464 days | 1% |
| Derek Drost | 8/10 | 3534 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3682 days | 1% |
| Chadd Holland | 10/10 | 3715 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3730 days | 1% |
| Antonio BENITEZ | 6/10 | 3803 days | 1% |
| Ana Guimaraes | 8/10 | 3844 days | 1% |
| Miaomace | 9/10 | 3896 days | 1% |
| Darwin Dean | 9/10 | 4051 days | 0% |
| Lenka Korinkova | 10/10 | 4097 days | 0% |
| Jiri Benda | 9/10 | 4097 days | 0% |
| Katharina Block | 9/10 | 4100 days | 0% |
| Mike Merrick | 8/10 | 4108 days | 0% |
| Andrew Cruickshank | 7/10 | 4109 days | 0% |
| Lieselotte Michels | 9/10 | 4142 days | 0% |
| Sebastian Sanne | 8/10 | 4153 days | 0% |
| Lindsay Berquist | 8/10 | 4414 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4444 days | 1% |
| Mike Fricker | 8/10 | 4444 days | 1% |
| Jesse Farrell | 8/10 | 4543 days | 0% |
| Rhi | 9/10 | 4626 days | 1% |
| Steve Warren | 8/10 | 4656 days | 1% |
| Team Kim&James | 8/10 | 4687 days | 1% |
| Matt & Sue Standish | 7/10 | 4809 days | 1% |
| auré bis | 7/10 | 4899 days | 1% |
| Judith & John Bishop | 8/10 | 5571 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.