Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
114 Valid Reviews
The Lowburn Harbour experience has a total of 117 reviews. There are 114 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
22% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.74% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.74% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 114 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 19 days | 98% |
| Mercedesz | 10/10 | 19 days | 100% |
| Richard Bennett | 10/10 | 49 days | 100% |
| Rory M | 8/10 | 80 days | 98% |
| Jessica Heinrich | 10/10 | 322 days | 94% |
| Fredrik | 8/10 | 353 days | 91% |
| Patrick | 6/10 | 384 days | 79% |
| inga vossebrink | 9/10 | 384 days | 91% |
| Diane n Dave | 8/10 | 384 days | 90% |
| Freedomcamper | 10/10 | 384 days | 92% |
| Mladen Savov | 9/10 | 384 days | 91% |
| Ryan | 10/10 | 414 days | 90% |
| Aaron | 8/10 | 445 days | 87% |
| Walvins | 9/10 | 475 days | 86% |
| Ann | 9/10 | 688 days | 72% |
| Nina S. Larsen | 8/10 | 688 days | 72% |
| Jim Dodd | 9/10 | 719 days | 70% |
| Jamie | 7/10 | 719 days | 66% |
| Patrick | 8/10 | 750 days | 67% |
| Holly | 6/10 | 750 days | 58% |
| Katrine | 7/10 | 780 days | 61% |
| Cholly | 9/10 | 811 days | 62% |
| Donna Harbidge | 10/10 | 841 days | 60% |
| Kelsie | 10/10 | 872 days | 57% |
| Basil | 8/10 | 964 days | 46% |
| Amy Fortin-Barrette | 8/10 | 964 days | 46% |
| Taylor Russell | 10/10 | 964 days | 47% |
| Christy | 8/10 | 964 days | 46% |
| Melanie | 10/10 | 994 days | 44% |
| Niff | 7/10 | 994 days | 41% |
| Fav | 10/10 | 1025 days | 41% |
| Josh | 7/10 | 1025 days | 39% |
| Emma | 8/10 | 1084 days | 35% |
| Tom | 8/10 | 1084 days | 35% |
| Tina Czaja | 10/10 | 1115 days | 34% |
| Kathryn | 8/10 | 1359 days | 17% |
| Jess | 10/10 | 1359 days | 17% |
| Jenny | 8/10 | 1359 days | 17% |
| Jenna | 8/10 | 1480 days | 11% |
| Shykiwi | 8/10 | 1480 days | 11% |
| Bethan | 8/10 | 1724 days | 5% |
| Leon | 10/10 | 1755 days | 5% |
| Wai wai | 9/10 | 1755 days | 5% |
| Valg | 8/10 | 1783 days | 5% |
| Leslie | 9/10 | 1814 days | 5% |
| Daniel | 9/10 | 1906 days | 5% |
| Joanne | 8/10 | 1906 days | 5% |
| Justine | 10/10 | 2028 days | 4% |
| Jood | 7/10 | 2120 days | 4% |
| Liz Wade | 7/10 | 2148 days | 4% |
| Marianna | 9/10 | 2149 days | 4% |
| Linda | 8/10 | 2149 days | 4% |
| Sabine | 8/10 | 2180 days | 4% |
| Fer | 9/10 | 2211 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2211 days | 4% |
| Lisa | 10/10 | 2241 days | 4% |
| Ambs | 8/10 | 2272 days | 4% |
| Mike Sc | 9/10 | 2272 days | 4% |
| Taylor | 8/10 | 2455 days | 4% |
| Kipnkeri | 10/10 | 2455 days | 4% |
| Glen Marshall UK | 9/10 | 2486 days | 3% |
| Freya | 8/10 | 2486 days | 3% |
| Aisling | 8/10 | 2486 days | 3% |
| Clare & Gerry | 10/10 | 2486 days | 4% |
| Pat Burns | 8/10 | 2486 days | 3% |
| Mads Mossin | 8/10 | 2486 days | 3% |
| Pedro | 10/10 | 2514 days | 3% |
| Joanne | 10/10 | 2576 days | 3% |
| Eranda | 10/10 | 2637 days | 3% |
| Rugby | 7/10 | 2637 days | 3% |
| Mike Fricker | 8/10 | 2637 days | 3% |
| Raja Azizul | 6/10 | 2637 days | 3% |
| Sophie Skinner | 9/10 | 2637 days | 3% |
| Jonas R. | 8/10 | 2637 days | 3% |
| Sue | 8/10 | 2729 days | 3% |
| Christian Oerlemans | 7/10 | 2863 days | 3% |
| Katharina Pisarew | 10/10 | 2885 days | 2% |
| Fei Fei Lei | 7/10 | 2900 days | 1% |
| Meg X | 9/10 | 2909 days | 3% |
| Ricky Nurhayati | 9/10 | 2912 days | 3% |
| Ronald Daigneault | 8/10 | 2934 days | 1% |
| Debbie Lesurf | 10/10 | 2941 days | 3% |
| Grace White | 7/10 | 3172 days | 2% |
| P Poiraa | 8/10 | 3222 days | 2% |
| Michel Baumgartner | 8/10 | 3226 days | 2% |
| Craig Eagleton | 8/10 | 3249 days | 2% |
| Daniel Baeyens | 9/10 | 3275 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3294 days | 2% |
| Nicola Barlow | 9/10 | 3301 days | 2% |
| Derek Drost | 8/10 | 3371 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3519 days | 1% |
| Chadd Holland | 10/10 | 3552 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3567 days | 1% |
| Antonio BENITEZ | 6/10 | 3640 days | 1% |
| Ana Guimaraes | 8/10 | 3681 days | 1% |
| Miaomace | 9/10 | 3733 days | 1% |
| Darwin Dean | 9/10 | 3888 days | 1% |
| Lenka Korinkova | 10/10 | 3934 days | 0% |
| Jiri Benda | 9/10 | 3934 days | 0% |
| Katharina Block | 9/10 | 3937 days | 0% |
| Mike Merrick | 8/10 | 3945 days | 1% |
| Andrew Cruickshank | 7/10 | 3946 days | 1% |
| Lieselotte Michels | 9/10 | 3979 days | 1% |
| Sebastian Sanne | 8/10 | 3990 days | 1% |
| Lindsay Berquist | 8/10 | 4251 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4281 days | 0% |
| Mike Fricker | 8/10 | 4281 days | 0% |
| Jesse Farrell | 8/10 | 4380 days | 0% |
| Rhi | 9/10 | 4463 days | 1% |
| Steve Warren | 8/10 | 4493 days | 1% |
| Team Kim&James | 8/10 | 4524 days | 1% |
| Matt & Sue Standish | 7/10 | 4646 days | 1% |
| auré bis | 7/10 | 4736 days | 1% |
| Judith & John Bishop | 8/10 | 5408 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.