Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 111 days | 100% |
| Westysdownunder | 8/10 | 172 days | 98% |
| Mark A | 9/10 | 200 days | 98% |
| Enton | 6/10 | 231 days | 85% |
| Kirsty | 10/10 | 231 days | 99% |
| Jakub | 8/10 | 262 days | 96% |
| Mercedesz | 10/10 | 262 days | 98% |
| Richard Bennett | 10/10 | 292 days | 97% |
| Rory M | 8/10 | 323 days | 94% |
| Jessica Heinrich | 10/10 | 565 days | 83% |
| Fredrik | 8/10 | 596 days | 79% |
| Patrick | 6/10 | 627 days | 68% |
| inga vossebrink | 9/10 | 627 days | 78% |
| Diane n Dave | 8/10 | 627 days | 77% |
| Freedomcamper | 10/10 | 627 days | 79% |
| Mladen Savov | 9/10 | 627 days | 78% |
| Ryan | 10/10 | 657 days | 77% |
| Aaron | 8/10 | 688 days | 73% |
| Walvins | 9/10 | 718 days | 71% |
| Ann | 9/10 | 931 days | 51% |
| Nina S. Larsen | 8/10 | 931 days | 50% |
| Jim Dodd | 9/10 | 962 days | 48% |
| Jamie | 7/10 | 962 days | 45% |
| Patrick | 8/10 | 993 days | 44% |
| Holly | 6/10 | 993 days | 39% |
| Katrine | 7/10 | 1023 days | 39% |
| Cholly | 9/10 | 1054 days | 39% |
| Donna Harbidge | 10/10 | 1084 days | 37% |
| Kelsie | 10/10 | 1115 days | 34% |
| Basil | 8/10 | 1207 days | 26% |
| Amy Fortin-Barrette | 8/10 | 1207 days | 26% |
| Taylor Russell | 10/10 | 1207 days | 27% |
| Christy | 8/10 | 1207 days | 26% |
| Melanie | 10/10 | 1237 days | 25% |
| Niff | 7/10 | 1237 days | 23% |
| Fav | 10/10 | 1268 days | 23% |
| Josh | 7/10 | 1268 days | 21% |
| Emma | 8/10 | 1327 days | 19% |
| Tom | 8/10 | 1327 days | 19% |
| Tina Czaja | 10/10 | 1358 days | 18% |
| Kathryn | 8/10 | 1602 days | 8% |
| Jess | 10/10 | 1602 days | 8% |
| Jenny | 8/10 | 1602 days | 8% |
| Jenna | 8/10 | 1723 days | 5% |
| Shykiwi | 8/10 | 1723 days | 5% |
| Bethan | 8/10 | 1967 days | 4% |
| Leon | 10/10 | 1998 days | 4% |
| Wai wai | 9/10 | 1998 days | 4% |
| Valg | 8/10 | 2026 days | 4% |
| Leslie | 9/10 | 2057 days | 4% |
| Daniel | 9/10 | 2149 days | 4% |
| Joanne | 8/10 | 2149 days | 4% |
| Justine | 10/10 | 2271 days | 4% |
| Jood | 7/10 | 2363 days | 3% |
| Liz Wade | 7/10 | 2392 days | 3% |
| Marianna | 9/10 | 2392 days | 4% |
| Linda | 8/10 | 2392 days | 4% |
| Sabine | 8/10 | 2423 days | 4% |
| Fer | 9/10 | 2454 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2454 days | 4% |
| Lisa | 10/10 | 2484 days | 3% |
| Ambs | 8/10 | 2515 days | 3% |
| Mike Sc | 9/10 | 2515 days | 3% |
| Taylor | 8/10 | 2698 days | 3% |
| Kipnkeri | 10/10 | 2698 days | 3% |
| Glen Marshall UK | 9/10 | 2729 days | 3% |
| Freya | 8/10 | 2729 days | 3% |
| Aisling | 8/10 | 2729 days | 3% |
| Clare & Gerry | 10/10 | 2729 days | 3% |
| Pat Burns | 8/10 | 2729 days | 3% |
| Mads Mossin | 8/10 | 2729 days | 3% |
| Pedro | 10/10 | 2757 days | 3% |
| Joanne | 10/10 | 2819 days | 3% |
| Eranda | 10/10 | 2880 days | 3% |
| Rugby | 7/10 | 2880 days | 2% |
| Mike Fricker | 8/10 | 2880 days | 3% |
| Raja Azizul | 6/10 | 2880 days | 2% |
| Sophie Skinner | 9/10 | 2880 days | 3% |
| Jonas R. | 8/10 | 2880 days | 3% |
| Sue | 8/10 | 2972 days | 2% |
| Christian Oerlemans | 7/10 | 3106 days | 2% |
| Katharina Pisarew | 10/10 | 3128 days | 1% |
| Fei Fei Lei | 7/10 | 3143 days | 1% |
| Meg X | 9/10 | 3153 days | 2% |
| Ricky Nurhayati | 9/10 | 3155 days | 2% |
| Ronald Daigneault | 8/10 | 3177 days | 1% |
| Debbie Lesurf | 10/10 | 3184 days | 2% |
| Grace White | 7/10 | 3415 days | 2% |
| P Poiraa | 8/10 | 3465 days | 2% |
| Michel Baumgartner | 8/10 | 3469 days | 1% |
| Craig Eagleton | 8/10 | 3492 days | 1% |
| Daniel Baeyens | 9/10 | 3518 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3537 days | 1% |
| Nicola Barlow | 9/10 | 3544 days | 1% |
| Derek Drost | 8/10 | 3614 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3763 days | 1% |
| Chadd Holland | 10/10 | 3795 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3810 days | 1% |
| Antonio BENITEZ | 6/10 | 3884 days | 1% |
| Ana Guimaraes | 8/10 | 3924 days | 1% |
| Miaomace | 9/10 | 3976 days | 1% |
| Darwin Dean | 9/10 | 4131 days | 0% |
| Lenka Korinkova | 10/10 | 4177 days | 0% |
| Jiri Benda | 9/10 | 4177 days | 0% |
| Katharina Block | 9/10 | 4180 days | 0% |
| Mike Merrick | 8/10 | 4188 days | 0% |
| Andrew Cruickshank | 7/10 | 4190 days | 0% |
| Lieselotte Michels | 9/10 | 4222 days | 0% |
| Sebastian Sanne | 8/10 | 4233 days | 0% |
| Lindsay Berquist | 8/10 | 4494 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4524 days | 1% |
| Mike Fricker | 8/10 | 4524 days | 1% |
| Jesse Farrell | 8/10 | 4623 days | 0% |
| Rhi | 9/10 | 4706 days | 1% |
| Steve Warren | 8/10 | 4736 days | 1% |
| Team Kim&James | 8/10 | 4767 days | 1% |
| Matt & Sue Standish | 7/10 | 4889 days | 1% |
| auré bis | 7/10 | 4979 days | 1% |
| Judith & John Bishop | 8/10 | 5651 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.