Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 11 days | 100% |
| Westysdownunder | 8/10 | 72 days | 99% |
| Mark A | 9/10 | 100 days | 99% |
| Enton | 6/10 | 131 days | 86% |
| Kirsty | 10/10 | 131 days | 100% |
| Jakub | 8/10 | 162 days | 97% |
| Mercedesz | 10/10 | 162 days | 99% |
| Richard Bennett | 10/10 | 192 days | 99% |
| Rory M | 8/10 | 223 days | 96% |
| Jessica Heinrich | 10/10 | 465 days | 88% |
| Fredrik | 8/10 | 496 days | 85% |
| Patrick | 6/10 | 527 days | 73% |
| inga vossebrink | 9/10 | 527 days | 84% |
| Diane n Dave | 8/10 | 527 days | 83% |
| Freedomcamper | 10/10 | 527 days | 85% |
| Mladen Savov | 9/10 | 527 days | 84% |
| Ryan | 10/10 | 557 days | 83% |
| Aaron | 8/10 | 588 days | 79% |
| Walvins | 9/10 | 618 days | 78% |
| Ann | 9/10 | 831 days | 60% |
| Nina S. Larsen | 8/10 | 831 days | 60% |
| Jim Dodd | 9/10 | 862 days | 57% |
| Jamie | 7/10 | 862 days | 54% |
| Patrick | 8/10 | 893 days | 54% |
| Holly | 6/10 | 893 days | 47% |
| Katrine | 7/10 | 923 days | 48% |
| Cholly | 9/10 | 954 days | 48% |
| Donna Harbidge | 10/10 | 984 days | 46% |
| Kelsie | 10/10 | 1015 days | 43% |
| Basil | 8/10 | 1107 days | 34% |
| Amy Fortin-Barrette | 8/10 | 1107 days | 34% |
| Taylor Russell | 10/10 | 1107 days | 34% |
| Christy | 8/10 | 1107 days | 34% |
| Melanie | 10/10 | 1137 days | 32% |
| Niff | 7/10 | 1137 days | 30% |
| Fav | 10/10 | 1168 days | 30% |
| Josh | 7/10 | 1168 days | 27% |
| Emma | 8/10 | 1227 days | 25% |
| Tom | 8/10 | 1227 days | 25% |
| Tina Czaja | 10/10 | 1258 days | 23% |
| Kathryn | 8/10 | 1502 days | 10% |
| Jess | 10/10 | 1502 days | 11% |
| Jenny | 8/10 | 1502 days | 10% |
| Jenna | 8/10 | 1623 days | 7% |
| Shykiwi | 8/10 | 1623 days | 7% |
| Bethan | 8/10 | 1867 days | 4% |
| Leon | 10/10 | 1898 days | 4% |
| Wai wai | 9/10 | 1898 days | 4% |
| Valg | 8/10 | 1926 days | 4% |
| Leslie | 9/10 | 1957 days | 4% |
| Daniel | 9/10 | 2049 days | 4% |
| Joanne | 8/10 | 2049 days | 4% |
| Justine | 10/10 | 2171 days | 4% |
| Jood | 7/10 | 2263 days | 3% |
| Liz Wade | 7/10 | 2291 days | 3% |
| Marianna | 9/10 | 2292 days | 4% |
| Linda | 8/10 | 2292 days | 4% |
| Sabine | 8/10 | 2323 days | 4% |
| Fer | 9/10 | 2354 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2354 days | 4% |
| Lisa | 10/10 | 2384 days | 3% |
| Ambs | 8/10 | 2415 days | 3% |
| Mike Sc | 9/10 | 2415 days | 3% |
| Taylor | 8/10 | 2598 days | 3% |
| Kipnkeri | 10/10 | 2598 days | 3% |
| Glen Marshall UK | 9/10 | 2629 days | 3% |
| Freya | 8/10 | 2629 days | 3% |
| Aisling | 8/10 | 2629 days | 3% |
| Clare & Gerry | 10/10 | 2629 days | 3% |
| Pat Burns | 8/10 | 2629 days | 3% |
| Mads Mossin | 8/10 | 2629 days | 3% |
| Pedro | 10/10 | 2657 days | 3% |
| Joanne | 10/10 | 2719 days | 3% |
| Eranda | 10/10 | 2780 days | 3% |
| Rugby | 7/10 | 2780 days | 2% |
| Mike Fricker | 8/10 | 2780 days | 3% |
| Raja Azizul | 6/10 | 2780 days | 2% |
| Sophie Skinner | 9/10 | 2780 days | 3% |
| Jonas R. | 8/10 | 2780 days | 3% |
| Sue | 8/10 | 2872 days | 2% |
| Christian Oerlemans | 7/10 | 3006 days | 2% |
| Katharina Pisarew | 10/10 | 3028 days | 1% |
| Fei Fei Lei | 7/10 | 3043 days | 1% |
| Meg X | 9/10 | 3052 days | 2% |
| Ricky Nurhayati | 9/10 | 3055 days | 2% |
| Ronald Daigneault | 8/10 | 3077 days | 1% |
| Debbie Lesurf | 10/10 | 3084 days | 2% |
| Grace White | 7/10 | 3315 days | 1% |
| P Poiraa | 8/10 | 3365 days | 1% |
| Michel Baumgartner | 8/10 | 3369 days | 1% |
| Craig Eagleton | 8/10 | 3392 days | 1% |
| Daniel Baeyens | 9/10 | 3418 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3437 days | 1% |
| Nicola Barlow | 9/10 | 3444 days | 1% |
| Derek Drost | 8/10 | 3514 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3662 days | 1% |
| Chadd Holland | 10/10 | 3695 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3710 days | 1% |
| Antonio BENITEZ | 6/10 | 3783 days | 1% |
| Ana Guimaraes | 8/10 | 3824 days | 1% |
| Miaomace | 9/10 | 3876 days | 1% |
| Darwin Dean | 9/10 | 4031 days | 0% |
| Lenka Korinkova | 10/10 | 4077 days | 0% |
| Jiri Benda | 9/10 | 4077 days | 0% |
| Katharina Block | 9/10 | 4080 days | 0% |
| Mike Merrick | 8/10 | 4088 days | 0% |
| Andrew Cruickshank | 7/10 | 4089 days | 0% |
| Lieselotte Michels | 9/10 | 4122 days | 0% |
| Sebastian Sanne | 8/10 | 4133 days | 0% |
| Lindsay Berquist | 8/10 | 4394 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4424 days | 0% |
| Mike Fricker | 8/10 | 4424 days | 1% |
| Jesse Farrell | 8/10 | 4523 days | 0% |
| Rhi | 9/10 | 4606 days | 1% |
| Steve Warren | 8/10 | 4636 days | 1% |
| Team Kim&James | 8/10 | 4667 days | 1% |
| Matt & Sue Standish | 7/10 | 4789 days | 0% |
| auré bis | 7/10 | 4879 days | 0% |
| Judith & John Bishop | 8/10 | 5551 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.