Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
113 Valid Reviews
The Lowburn Harbour experience has a total of 116 reviews. There are 113 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
21% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
40% |
| 7/10 | 14 |
|
12% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.60% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.60% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 4 days | 98% |
| Richard Bennett | 10/10 | 34 days | 100% |
| Rory M | 8/10 | 65 days | 98% |
| Jessica Heinrich | 10/10 | 307 days | 95% |
| Fredrik | 8/10 | 338 days | 92% |
| Patrick | 6/10 | 369 days | 79% |
| inga vossebrink | 9/10 | 369 days | 91% |
| Diane n Dave | 8/10 | 369 days | 90% |
| Freedomcamper | 10/10 | 369 days | 92% |
| Mladen Savov | 9/10 | 369 days | 91% |
| Ryan | 10/10 | 399 days | 91% |
| Aaron | 8/10 | 430 days | 88% |
| Walvins | 9/10 | 460 days | 87% |
| Ann | 9/10 | 673 days | 73% |
| Nina S. Larsen | 8/10 | 673 days | 73% |
| Jim Dodd | 9/10 | 704 days | 71% |
| Jamie | 7/10 | 704 days | 67% |
| Patrick | 8/10 | 735 days | 68% |
| Holly | 6/10 | 735 days | 60% |
| Katrine | 7/10 | 765 days | 62% |
| Cholly | 9/10 | 796 days | 63% |
| Donna Harbidge | 10/10 | 826 days | 61% |
| Kelsie | 10/10 | 857 days | 58% |
| Basil | 8/10 | 949 days | 48% |
| Amy Fortin-Barrette | 8/10 | 949 days | 48% |
| Taylor Russell | 10/10 | 949 days | 49% |
| Christy | 8/10 | 949 days | 48% |
| Melanie | 10/10 | 979 days | 46% |
| Niff | 7/10 | 979 days | 43% |
| Fav | 10/10 | 1010 days | 43% |
| Josh | 7/10 | 1010 days | 40% |
| Emma | 8/10 | 1069 days | 37% |
| Tom | 8/10 | 1069 days | 37% |
| Tina Czaja | 10/10 | 1100 days | 35% |
| Kathryn | 8/10 | 1344 days | 18% |
| Jess | 10/10 | 1344 days | 18% |
| Jenny | 8/10 | 1344 days | 18% |
| Jenna | 8/10 | 1465 days | 12% |
| Shykiwi | 8/10 | 1465 days | 12% |
| Bethan | 8/10 | 1709 days | 6% |
| Leon | 10/10 | 1740 days | 5% |
| Wai wai | 9/10 | 1740 days | 5% |
| Valg | 8/10 | 1768 days | 5% |
| Leslie | 9/10 | 1799 days | 5% |
| Daniel | 9/10 | 1891 days | 5% |
| Joanne | 8/10 | 1891 days | 5% |
| Justine | 10/10 | 2013 days | 5% |
| Jood | 7/10 | 2105 days | 4% |
| Liz Wade | 7/10 | 2134 days | 4% |
| Marianna | 9/10 | 2134 days | 4% |
| Linda | 8/10 | 2134 days | 4% |
| Sabine | 8/10 | 2165 days | 4% |
| Fer | 9/10 | 2196 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2196 days | 4% |
| Lisa | 10/10 | 2226 days | 4% |
| Ambs | 8/10 | 2257 days | 4% |
| Mike Sc | 9/10 | 2257 days | 4% |
| Taylor | 8/10 | 2440 days | 4% |
| Kipnkeri | 10/10 | 2440 days | 4% |
| Glen Marshall UK | 9/10 | 2471 days | 4% |
| Freya | 8/10 | 2471 days | 4% |
| Aisling | 8/10 | 2471 days | 4% |
| Clare & Gerry | 10/10 | 2471 days | 4% |
| Pat Burns | 8/10 | 2471 days | 4% |
| Mads Mossin | 8/10 | 2471 days | 4% |
| Pedro | 10/10 | 2499 days | 4% |
| Joanne | 10/10 | 2561 days | 4% |
| Eranda | 10/10 | 2622 days | 3% |
| Rugby | 7/10 | 2622 days | 3% |
| Mike Fricker | 8/10 | 2622 days | 3% |
| Raja Azizul | 6/10 | 2622 days | 3% |
| Sophie Skinner | 9/10 | 2622 days | 3% |
| Jonas R. | 8/10 | 2622 days | 3% |
| Sue | 8/10 | 2714 days | 3% |
| Christian Oerlemans | 7/10 | 2848 days | 3% |
| Katharina Pisarew | 10/10 | 2870 days | 2% |
| Fei Fei Lei | 7/10 | 2885 days | 2% |
| Meg X | 9/10 | 2895 days | 3% |
| Ricky Nurhayati | 9/10 | 2897 days | 3% |
| Ronald Daigneault | 8/10 | 2919 days | 2% |
| Debbie Lesurf | 10/10 | 2926 days | 3% |
| Grace White | 7/10 | 3157 days | 2% |
| P Poiraa | 8/10 | 3207 days | 2% |
| Michel Baumgartner | 8/10 | 3211 days | 2% |
| Craig Eagleton | 8/10 | 3234 days | 2% |
| Daniel Baeyens | 9/10 | 3260 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3279 days | 2% |
| Nicola Barlow | 9/10 | 3286 days | 2% |
| Derek Drost | 8/10 | 3356 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3505 days | 2% |
| Chadd Holland | 10/10 | 3537 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3552 days | 2% |
| Antonio BENITEZ | 6/10 | 3626 days | 1% |
| Ana Guimaraes | 8/10 | 3666 days | 1% |
| Miaomace | 9/10 | 3718 days | 1% |
| Darwin Dean | 9/10 | 3873 days | 1% |
| Lenka Korinkova | 10/10 | 3919 days | 1% |
| Jiri Benda | 9/10 | 3919 days | 1% |
| Katharina Block | 9/10 | 3922 days | 1% |
| Mike Merrick | 8/10 | 3930 days | 1% |
| Andrew Cruickshank | 7/10 | 3932 days | 1% |
| Lieselotte Michels | 9/10 | 3964 days | 1% |
| Sebastian Sanne | 8/10 | 3975 days | 1% |
| Lindsay Berquist | 8/10 | 4236 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4266 days | 0% |
| Mike Fricker | 8/10 | 4266 days | 0% |
| Jesse Farrell | 8/10 | 4365 days | 0% |
| Rhi | 9/10 | 4448 days | 1% |
| Steve Warren | 8/10 | 4478 days | 1% |
| Team Kim&James | 8/10 | 4509 days | 1% |
| Matt & Sue Standish | 7/10 | 4631 days | 1% |
| auré bis | 7/10 | 4721 days | 1% |
| Judith & John Bishop | 8/10 | 5393 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.