Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
117 Valid Reviews
The Lowburn Harbour experience has a total of 120 reviews. There are 117 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 117 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 27 |
|
23% |
| 8/10 | 45 |
|
38% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.70% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.70% and is based on 117 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 117 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark A | 9/10 | 38 days | 99% |
| Enton | 6/10 | 69 days | 86% |
| Kirsty | 10/10 | 69 days | 100% |
| Jakub | 8/10 | 100 days | 98% |
| Mercedesz | 10/10 | 100 days | 100% |
| Richard Bennett | 10/10 | 130 days | 99% |
| Rory M | 8/10 | 161 days | 97% |
| Jessica Heinrich | 10/10 | 403 days | 91% |
| Fredrik | 8/10 | 434 days | 88% |
| Patrick | 6/10 | 465 days | 76% |
| inga vossebrink | 9/10 | 465 days | 87% |
| Diane n Dave | 8/10 | 465 days | 86% |
| Freedomcamper | 10/10 | 465 days | 88% |
| Mladen Savov | 9/10 | 465 days | 87% |
| Ryan | 10/10 | 495 days | 86% |
| Aaron | 8/10 | 526 days | 83% |
| Walvins | 9/10 | 556 days | 82% |
| Ann | 9/10 | 769 days | 66% |
| Nina S. Larsen | 8/10 | 769 days | 65% |
| Jim Dodd | 9/10 | 800 days | 63% |
| Jamie | 7/10 | 800 days | 59% |
| Patrick | 8/10 | 831 days | 60% |
| Holly | 6/10 | 831 days | 52% |
| Katrine | 7/10 | 861 days | 54% |
| Cholly | 9/10 | 892 days | 54% |
| Donna Harbidge | 10/10 | 922 days | 52% |
| Kelsie | 10/10 | 953 days | 48% |
| Basil | 8/10 | 1045 days | 39% |
| Amy Fortin-Barrette | 8/10 | 1045 days | 39% |
| Taylor Russell | 10/10 | 1045 days | 40% |
| Christy | 8/10 | 1045 days | 39% |
| Melanie | 10/10 | 1075 days | 37% |
| Niff | 7/10 | 1075 days | 35% |
| Fav | 10/10 | 1106 days | 35% |
| Josh | 7/10 | 1106 days | 32% |
| Emma | 8/10 | 1165 days | 29% |
| Tom | 8/10 | 1165 days | 29% |
| Tina Czaja | 10/10 | 1196 days | 28% |
| Kathryn | 8/10 | 1440 days | 13% |
| Jess | 10/10 | 1440 days | 13% |
| Jenny | 8/10 | 1440 days | 13% |
| Jenna | 8/10 | 1561 days | 9% |
| Shykiwi | 8/10 | 1561 days | 9% |
| Bethan | 8/10 | 1805 days | 5% |
| Leon | 10/10 | 1836 days | 5% |
| Wai wai | 9/10 | 1836 days | 5% |
| Valg | 8/10 | 1864 days | 5% |
| Leslie | 9/10 | 1895 days | 5% |
| Daniel | 9/10 | 1987 days | 5% |
| Joanne | 8/10 | 1987 days | 5% |
| Justine | 10/10 | 2109 days | 4% |
| Jood | 7/10 | 2201 days | 4% |
| Liz Wade | 7/10 | 2229 days | 4% |
| Marianna | 9/10 | 2230 days | 4% |
| Linda | 8/10 | 2230 days | 4% |
| Sabine | 8/10 | 2261 days | 4% |
| Fer | 9/10 | 2292 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2292 days | 4% |
| Lisa | 10/10 | 2322 days | 4% |
| Ambs | 8/10 | 2353 days | 4% |
| Mike Sc | 9/10 | 2353 days | 4% |
| Taylor | 8/10 | 2536 days | 4% |
| Kipnkeri | 10/10 | 2536 days | 4% |
| Glen Marshall UK | 9/10 | 2567 days | 3% |
| Freya | 8/10 | 2567 days | 3% |
| Aisling | 8/10 | 2567 days | 3% |
| Clare & Gerry | 10/10 | 2567 days | 4% |
| Pat Burns | 8/10 | 2567 days | 3% |
| Mads Mossin | 8/10 | 2567 days | 3% |
| Pedro | 10/10 | 2595 days | 3% |
| Joanne | 10/10 | 2657 days | 3% |
| Eranda | 10/10 | 2718 days | 3% |
| Rugby | 7/10 | 2718 days | 3% |
| Mike Fricker | 8/10 | 2718 days | 3% |
| Raja Azizul | 6/10 | 2718 days | 3% |
| Sophie Skinner | 9/10 | 2718 days | 3% |
| Jonas R. | 8/10 | 2718 days | 3% |
| Sue | 8/10 | 2810 days | 3% |
| Christian Oerlemans | 7/10 | 2944 days | 3% |
| Katharina Pisarew | 10/10 | 2966 days | 2% |
| Fei Fei Lei | 7/10 | 2981 days | 1% |
| Meg X | 9/10 | 2990 days | 3% |
| Ricky Nurhayati | 9/10 | 2993 days | 3% |
| Ronald Daigneault | 8/10 | 3015 days | 2% |
| Debbie Lesurf | 10/10 | 3022 days | 3% |
| Grace White | 7/10 | 3253 days | 2% |
| P Poiraa | 8/10 | 3303 days | 2% |
| Michel Baumgartner | 8/10 | 3307 days | 2% |
| Craig Eagleton | 8/10 | 3330 days | 2% |
| Daniel Baeyens | 9/10 | 3356 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3375 days | 2% |
| Nicola Barlow | 9/10 | 3382 days | 2% |
| Derek Drost | 8/10 | 3452 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3600 days | 1% |
| Chadd Holland | 10/10 | 3633 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3648 days | 1% |
| Antonio BENITEZ | 6/10 | 3721 days | 1% |
| Ana Guimaraes | 8/10 | 3762 days | 1% |
| Miaomace | 9/10 | 3814 days | 1% |
| Darwin Dean | 9/10 | 3969 days | 1% |
| Lenka Korinkova | 10/10 | 4015 days | 0% |
| Jiri Benda | 9/10 | 4015 days | 0% |
| Katharina Block | 9/10 | 4018 days | 0% |
| Mike Merrick | 8/10 | 4026 days | 1% |
| Andrew Cruickshank | 7/10 | 4027 days | 1% |
| Lieselotte Michels | 9/10 | 4060 days | 1% |
| Sebastian Sanne | 8/10 | 4071 days | 1% |
| Lindsay Berquist | 8/10 | 4332 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4362 days | 0% |
| Mike Fricker | 8/10 | 4362 days | 0% |
| Jesse Farrell | 8/10 | 4461 days | 1% |
| Rhi | 9/10 | 4544 days | 1% |
| Steve Warren | 8/10 | 4574 days | 1% |
| Team Kim&James | 8/10 | 4605 days | 1% |
| Matt & Sue Standish | 7/10 | 4727 days | 1% |
| auré bis | 7/10 | 4817 days | 1% |
| Judith & John Bishop | 8/10 | 5489 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.