Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
110 Valid Reviews
The Lowburn Harbour experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
21% |
| 9/10 | 26 |
|
24% |
| 8/10 | 43 |
|
39% |
| 7/10 | 14 |
|
13% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.55% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.55% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jessica Heinrich | 10/10 | 76 days | 100% |
| Fredrik | 8/10 | 107 days | 98% |
| Patrick | 6/10 | 138 days | 85% |
| inga vossebrink | 9/10 | 138 days | 98% |
| Diane n Dave | 8/10 | 138 days | 97% |
| Freedomcamper | 10/10 | 138 days | 99% |
| Mladen Savov | 9/10 | 138 days | 98% |
| Ryan | 10/10 | 168 days | 99% |
| Aaron | 8/10 | 199 days | 96% |
| Walvins | 9/10 | 229 days | 96% |
| Ann | 9/10 | 442 days | 88% |
| Nina S. Larsen | 8/10 | 442 days | 87% |
| Jim Dodd | 9/10 | 473 days | 87% |
| Jamie | 7/10 | 473 days | 81% |
| Patrick | 8/10 | 504 days | 84% |
| Holly | 6/10 | 504 days | 74% |
| Katrine | 7/10 | 534 days | 78% |
| Cholly | 9/10 | 565 days | 81% |
| Donna Harbidge | 10/10 | 595 days | 80% |
| Kelsie | 10/10 | 626 days | 78% |
| Basil | 8/10 | 718 days | 69% |
| Amy Fortin-Barrette | 8/10 | 718 days | 69% |
| Taylor Russell | 10/10 | 718 days | 71% |
| Christy | 8/10 | 718 days | 69% |
| Melanie | 10/10 | 748 days | 68% |
| Niff | 7/10 | 748 days | 64% |
| Fav | 10/10 | 779 days | 66% |
| Josh | 7/10 | 779 days | 61% |
| Emma Brownless | 8/10 | 838 days | 59% |
| Tom | 8/10 | 838 days | 59% |
| Tina Czaja | 10/10 | 869 days | 57% |
| Kathryn | 8/10 | 1113 days | 33% |
| Jess | 10/10 | 1113 days | 34% |
| Jenny | 8/10 | 1113 days | 33% |
| Jenna | 8/10 | 1234 days | 24% |
| Shykiwi | 8/10 | 1234 days | 24% |
| Bethan | 8/10 | 1478 days | 11% |
| Leon | 10/10 | 1509 days | 11% |
| Wai wai | 9/10 | 1509 days | 10% |
| Valg | 8/10 | 1537 days | 9% |
| Leslie | 9/10 | 1568 days | 9% |
| Daniel | 9/10 | 1660 days | 6% |
| Joanne | 8/10 | 1660 days | 6% |
| Justine | 10/10 | 1782 days | 5% |
| Jood | 7/10 | 1874 days | 4% |
| Liz Wade | 7/10 | 1902 days | 4% |
| Marianna | 9/10 | 1903 days | 5% |
| Linda | 8/10 | 1903 days | 5% |
| Sabine | 8/10 | 1934 days | 5% |
| Fer | 9/10 | 1965 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1965 days | 5% |
| Lisa | 10/10 | 1995 days | 4% |
| Ambs | 8/10 | 2026 days | 4% |
| Mike Sc | 9/10 | 2026 days | 4% |
| Taylor | 8/10 | 2209 days | 4% |
| Kipnkeri | 10/10 | 2209 days | 4% |
| Glen Marshall UK | 9/10 | 2240 days | 4% |
| Freya | 8/10 | 2240 days | 4% |
| Aisling | 8/10 | 2240 days | 4% |
| Clare & Gerry | 10/10 | 2240 days | 4% |
| Pat Burns | 8/10 | 2240 days | 4% |
| Mads Mossin | 8/10 | 2240 days | 4% |
| Pedro | 10/10 | 2268 days | 4% |
| Joanne | 10/10 | 2330 days | 4% |
| Eranda | 10/10 | 2391 days | 4% |
| Rugby | 7/10 | 2391 days | 3% |
| Mike Fricker | 8/10 | 2391 days | 4% |
| Raja Azizul | 6/10 | 2391 days | 3% |
| Sophie Skinner | 9/10 | 2391 days | 4% |
| Jonas R. | 8/10 | 2391 days | 4% |
| Sue | 8/10 | 2483 days | 3% |
| Christian Oerlemans | 7/10 | 2617 days | 3% |
| Katharina Pisarew | 10/10 | 2639 days | 2% |
| Fei Fei Lei | 7/10 | 2654 days | 2% |
| Meg X | 9/10 | 2663 days | 3% |
| Ricky Nurhayati | 9/10 | 2666 days | 3% |
| Ronald Daigneault | 8/10 | 2688 days | 2% |
| Debbie Lesurf | 10/10 | 2695 days | 3% |
| Grace White | 7/10 | 2926 days | 2% |
| P Poiraa | 8/10 | 2976 days | 3% |
| Michel Baumgartner | 8/10 | 2980 days | 3% |
| Craig Eagleton | 8/10 | 3003 days | 2% |
| Daniel Baeyens | 9/10 | 3029 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3048 days | 2% |
| Nicola Barlow | 9/10 | 3055 days | 2% |
| Derek Drost | 8/10 | 3125 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3273 days | 2% |
| Chadd Holland | 10/10 | 3306 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3321 days | 2% |
| Antonio BENITEZ | 6/10 | 3394 days | 1% |
| Ana Guimaraes | 8/10 | 3435 days | 2% |
| Miaomace | 9/10 | 3487 days | 2% |
| Darwin Dean | 9/10 | 3642 days | 1% |
| Lenka Korinkova | 10/10 | 3688 days | 1% |
| Jiri Benda | 9/10 | 3688 days | 1% |
| Katharina Block | 9/10 | 3691 days | 1% |
| Mike Merrick | 8/10 | 3699 days | 1% |
| Andrew Cruickshank | 7/10 | 3700 days | 1% |
| Lieselotte Michels | 9/10 | 3733 days | 1% |
| Sebastian Sanne | 8/10 | 3744 days | 1% |
| Lindsay Berquist | 8/10 | 4005 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4035 days | 0% |
| Mike Fricker | 8/10 | 4035 days | 0% |
| Jesse Farrell | 8/10 | 4134 days | 0% |
| Rhi | 9/10 | 4217 days | 0% |
| Steve Warren | 8/10 | 4247 days | 0% |
| Team Kim&James | 8/10 | 4278 days | 0% |
| Matt & Sue Standish | 7/10 | 4400 days | 1% |
| auré bis | 7/10 | 4490 days | 1% |
| Judith & John Bishop | 8/10 | 5162 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.