Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Lowburn Harbour

Valid Reviews

55 Valid Reviews

The Lowburn Harbour experience has a total of 57 reviews. There are 55 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 55 valid reviews:

Rating Count Percentage
10/10 9
16%
9/10 14
25%
8/10 22
40%
7/10 8
15%
6/10 2
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.64% Average

The raw data average (mean) for all the Lowburn Harbour valid reviews is 83.64% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

7 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 55 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 7 face-to-face reviews:

Rating Count Percentage
10/10 2
29%
9/10 2
29%
8/10 2
29%
7/10 1
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.14% Average

The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Taylor 8/10 80 days 98.99 100%
Kipnkeri 10/10 80 days 98.99 100%
Glen Marshall UK 9/10 111 days 98.05 99%
Freya 8/10 111 days 98.05 99%
Aisling 8/10 111 days 98.05 99%
Clare & Gerry 10/10 111 days 98.05 99%
Pat Burns 8/10 111 days 98.05 99%
Pedro 10/10 139 days 96.94 98%
Joanne 10/10 201 days 93.6 94%
Eranda 10/10 262 days 89.12 90%
Rugby 7/10 262 days 89.12 90%
Mike Fricker 8/10 262 days 89.12 90%
Raja Azizul 6/10 262 days 89.12 90%
Sophie Skinner 9/10 262 days 89.12 90%
Jonas R. 8/10 262 days 89.12 90%
Sue 8/10 354 days 80.14 81%
Christian Oerlemans 7/10 488 days 62.26 62%
Katharina Pisarew 10/10 510 days true 70.54 71%
Fei Fei Lei 7/10 525 days true 67.59 68%
Meg X 9/10 534 days 54.81 54%
Ricky Nurhayati 9/10 537 days 54.3 54%
Ronald Daigneault 8/10 559 days true 60.63 60%
Debbie Lesurf 10/10 566 days 49.34 49%
Grace White 7/10 797 days 19.07 17%
P Poiraa 8/10 847 days 14.75 13%
Michel Baumgartner 8/10 851 days 14.43 13%
Craig Eagleton 8/10 874 days 12.74 11%
Daniel Baeyens 9/10 900 days 11.03 9%
Rhea Welsh-Hussain 9/10 919 days 9.91 8%
Nicola Barlow 9/10 926 days 9.53 7%
Derek Drost 8/10 996 days 6.55 4%
Syed Mohd Muhafiz Syed Mohd Bakar 9/10 1144 days 4.93 3%
Chadd Holland 10/10 1177 days 4.89 3%
Sam Smith-Palomeque 8/10 1192 days 4.87 3%
Antonio BENITEZ 6/10 1265 days 4.77 3%
Ana Guimaraes 8/10 1306 days 4.71 2%
Miaomace 9/10 1358 days 4.64 2%
Darwin Dean 9/10 1513 days 4.43 2%
Lenka Korinkova 10/10 1559 days true 5.24 3%
Jiri Benda 9/10 1559 days true 5.24 3%
Katharina Block 9/10 1562 days true 5.23 3%
Mike Merrick 8/10 1570 days 4.35 2%
Andrew Cruickshank 7/10 1571 days 4.35 2%
Lieselotte Michels 9/10 1604 days 4.3 2%
Sebastian Sanne 8/10 1615 days 4.29 2%
Lindsay Berquist 8/10 1876 days 3.93 2%
Justin globalgauthiers.blogspot.com 7/10 1906 days 3.89 2%
Mike Fricker 8/10 1906 days 3.89 2%
Jesse Farrell 8/10 2005 days true 4.5 2%
Rhi 9/10 2088 days 3.64 1%
Steve Warren 8/10 2118 days 3.6 1%
Team Kim&James 8/10 2149 days 3.56 1%
Matt & Sue Standish 7/10 2271 days 3.39 1%
auré bis 7/10 2361 days 3.27 1%
Judith & John Bishop 8/10 3033 days 2.35 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

85%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch