Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
114 Valid Reviews
The Lowburn Harbour experience has a total of 117 reviews. There are 114 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
22% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.74% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.74% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 114 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 13 days | 98% |
| Mercedesz | 10/10 | 13 days | 100% |
| Richard Bennett | 10/10 | 43 days | 100% |
| Rory M | 8/10 | 74 days | 98% |
| Jessica Heinrich | 10/10 | 316 days | 94% |
| Fredrik | 8/10 | 347 days | 91% |
| Patrick | 6/10 | 378 days | 79% |
| inga vossebrink | 9/10 | 378 days | 91% |
| Diane n Dave | 8/10 | 378 days | 90% |
| Freedomcamper | 10/10 | 378 days | 92% |
| Mladen Savov | 9/10 | 378 days | 91% |
| Ryan | 10/10 | 408 days | 91% |
| Aaron | 8/10 | 439 days | 87% |
| Walvins | 9/10 | 469 days | 87% |
| Ann | 9/10 | 682 days | 73% |
| Nina S. Larsen | 8/10 | 682 days | 72% |
| Jim Dodd | 9/10 | 713 days | 70% |
| Jamie | 7/10 | 713 days | 66% |
| Patrick | 8/10 | 744 days | 67% |
| Holly | 6/10 | 744 days | 59% |
| Katrine | 7/10 | 774 days | 61% |
| Cholly | 9/10 | 805 days | 62% |
| Donna Harbidge | 10/10 | 835 days | 60% |
| Kelsie | 10/10 | 866 days | 57% |
| Basil | 8/10 | 958 days | 47% |
| Amy Fortin-Barrette | 8/10 | 958 days | 47% |
| Taylor Russell | 10/10 | 958 days | 48% |
| Christy | 8/10 | 958 days | 47% |
| Melanie | 10/10 | 988 days | 45% |
| Niff | 7/10 | 988 days | 42% |
| Fav | 10/10 | 1019 days | 42% |
| Josh | 7/10 | 1019 days | 39% |
| Emma | 8/10 | 1078 days | 36% |
| Tom | 8/10 | 1078 days | 36% |
| Tina Czaja | 10/10 | 1109 days | 34% |
| Kathryn | 8/10 | 1353 days | 17% |
| Jess | 10/10 | 1353 days | 18% |
| Jenny | 8/10 | 1353 days | 17% |
| Jenna | 8/10 | 1474 days | 12% |
| Shykiwi | 8/10 | 1474 days | 12% |
| Bethan | 8/10 | 1718 days | 6% |
| Leon | 10/10 | 1749 days | 5% |
| Wai wai | 9/10 | 1749 days | 5% |
| Valg | 8/10 | 1777 days | 5% |
| Leslie | 9/10 | 1808 days | 5% |
| Daniel | 9/10 | 1900 days | 5% |
| Joanne | 8/10 | 1900 days | 5% |
| Justine | 10/10 | 2022 days | 5% |
| Jood | 7/10 | 2114 days | 4% |
| Liz Wade | 7/10 | 2143 days | 4% |
| Marianna | 9/10 | 2143 days | 4% |
| Linda | 8/10 | 2143 days | 4% |
| Sabine | 8/10 | 2174 days | 4% |
| Fer | 9/10 | 2205 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2205 days | 4% |
| Lisa | 10/10 | 2235 days | 4% |
| Ambs | 8/10 | 2266 days | 4% |
| Mike Sc | 9/10 | 2266 days | 4% |
| Taylor | 8/10 | 2449 days | 4% |
| Kipnkeri | 10/10 | 2449 days | 4% |
| Glen Marshall UK | 9/10 | 2480 days | 4% |
| Freya | 8/10 | 2480 days | 4% |
| Aisling | 8/10 | 2480 days | 4% |
| Clare & Gerry | 10/10 | 2480 days | 4% |
| Pat Burns | 8/10 | 2480 days | 4% |
| Mads Mossin | 8/10 | 2480 days | 4% |
| Pedro | 10/10 | 2508 days | 4% |
| Joanne | 10/10 | 2570 days | 4% |
| Eranda | 10/10 | 2631 days | 3% |
| Rugby | 7/10 | 2631 days | 3% |
| Mike Fricker | 8/10 | 2631 days | 3% |
| Raja Azizul | 6/10 | 2631 days | 3% |
| Sophie Skinner | 9/10 | 2631 days | 3% |
| Jonas R. | 8/10 | 2631 days | 3% |
| Sue | 8/10 | 2723 days | 3% |
| Christian Oerlemans | 7/10 | 2857 days | 3% |
| Katharina Pisarew | 10/10 | 2879 days | 2% |
| Fei Fei Lei | 7/10 | 2894 days | 2% |
| Meg X | 9/10 | 2904 days | 3% |
| Ricky Nurhayati | 9/10 | 2906 days | 3% |
| Ronald Daigneault | 8/10 | 2928 days | 2% |
| Debbie Lesurf | 10/10 | 2935 days | 3% |
| Grace White | 7/10 | 3166 days | 2% |
| P Poiraa | 8/10 | 3216 days | 2% |
| Michel Baumgartner | 8/10 | 3220 days | 2% |
| Craig Eagleton | 8/10 | 3243 days | 2% |
| Daniel Baeyens | 9/10 | 3269 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3288 days | 2% |
| Nicola Barlow | 9/10 | 3295 days | 2% |
| Derek Drost | 8/10 | 3365 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3514 days | 2% |
| Chadd Holland | 10/10 | 3546 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3561 days | 2% |
| Antonio BENITEZ | 6/10 | 3635 days | 1% |
| Ana Guimaraes | 8/10 | 3675 days | 1% |
| Miaomace | 9/10 | 3727 days | 1% |
| Darwin Dean | 9/10 | 3882 days | 1% |
| Lenka Korinkova | 10/10 | 3928 days | 1% |
| Jiri Benda | 9/10 | 3928 days | 1% |
| Katharina Block | 9/10 | 3931 days | 1% |
| Mike Merrick | 8/10 | 3939 days | 1% |
| Andrew Cruickshank | 7/10 | 3941 days | 1% |
| Lieselotte Michels | 9/10 | 3973 days | 1% |
| Sebastian Sanne | 8/10 | 3984 days | 1% |
| Lindsay Berquist | 8/10 | 4245 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4275 days | 0% |
| Mike Fricker | 8/10 | 4275 days | 0% |
| Jesse Farrell | 8/10 | 4374 days | 0% |
| Rhi | 9/10 | 4457 days | 1% |
| Steve Warren | 8/10 | 4487 days | 1% |
| Team Kim&James | 8/10 | 4518 days | 1% |
| Matt & Sue Standish | 7/10 | 4640 days | 1% |
| auré bis | 7/10 | 4730 days | 1% |
| Judith & John Bishop | 8/10 | 5402 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.