Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
119 Valid Reviews
The Lowburn Harbour experience has a total of 122 reviews. There are 119 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 28 |
|
24% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.71% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.71% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kiara Hamis | 9/10 | 151 days | 100% |
| Westysdownunder | 8/10 | 212 days | 98% |
| Mark A | 9/10 | 240 days | 98% |
| Enton | 6/10 | 271 days | 84% |
| Kirsty | 10/10 | 271 days | 98% |
| Jakub | 8/10 | 302 days | 95% |
| Mercedesz | 10/10 | 302 days | 97% |
| Richard Bennett | 10/10 | 332 days | 96% |
| Rory M | 8/10 | 363 days | 93% |
| Jessica Heinrich | 10/10 | 605 days | 81% |
| Fredrik | 8/10 | 636 days | 77% |
| Patrick | 6/10 | 667 days | 66% |
| inga vossebrink | 9/10 | 667 days | 76% |
| Diane n Dave | 8/10 | 667 days | 75% |
| Freedomcamper | 10/10 | 667 days | 76% |
| Mladen Savov | 9/10 | 667 days | 76% |
| Ryan | 10/10 | 697 days | 74% |
| Aaron | 8/10 | 728 days | 70% |
| Walvins | 9/10 | 758 days | 68% |
| Ann | 9/10 | 971 days | 47% |
| Nina S. Larsen | 8/10 | 971 days | 47% |
| Jim Dodd | 9/10 | 1002 days | 44% |
| Jamie | 7/10 | 1002 days | 41% |
| Patrick | 8/10 | 1033 days | 41% |
| Holly | 6/10 | 1033 days | 36% |
| Katrine | 7/10 | 1063 days | 36% |
| Cholly | 9/10 | 1094 days | 36% |
| Donna Harbidge | 10/10 | 1124 days | 34% |
| Kelsie | 10/10 | 1155 days | 31% |
| Basil | 8/10 | 1247 days | 24% |
| Amy Fortin-Barrette | 8/10 | 1247 days | 24% |
| Taylor Russell | 10/10 | 1247 days | 24% |
| Christy | 8/10 | 1247 days | 24% |
| Melanie | 10/10 | 1277 days | 22% |
| Niff | 7/10 | 1277 days | 21% |
| Fav | 10/10 | 1308 days | 21% |
| Josh | 7/10 | 1308 days | 19% |
| Emma | 8/10 | 1367 days | 17% |
| Tom | 8/10 | 1367 days | 17% |
| Tina Czaja | 10/10 | 1398 days | 16% |
| Kathryn | 8/10 | 1642 days | 7% |
| Jess | 10/10 | 1642 days | 7% |
| Jenny | 8/10 | 1642 days | 7% |
| Jenna | 8/10 | 1763 days | 5% |
| Shykiwi | 8/10 | 1763 days | 5% |
| Bethan | 8/10 | 2007 days | 4% |
| Leon | 10/10 | 2038 days | 4% |
| Wai wai | 9/10 | 2038 days | 4% |
| Valg | 8/10 | 2066 days | 4% |
| Leslie | 9/10 | 2097 days | 4% |
| Daniel | 9/10 | 2189 days | 4% |
| Joanne | 8/10 | 2189 days | 4% |
| Justine | 10/10 | 2311 days | 4% |
| Jood | 7/10 | 2403 days | 3% |
| Liz Wade | 7/10 | 2432 days | 3% |
| Marianna | 9/10 | 2432 days | 4% |
| Linda | 8/10 | 2432 days | 4% |
| Sabine | 8/10 | 2463 days | 4% |
| Fer | 9/10 | 2494 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2494 days | 4% |
| Lisa | 10/10 | 2524 days | 4% |
| Ambs | 8/10 | 2555 days | 3% |
| Mike Sc | 9/10 | 2555 days | 3% |
| Taylor | 8/10 | 2738 days | 3% |
| Kipnkeri | 10/10 | 2738 days | 3% |
| Glen Marshall UK | 9/10 | 2769 days | 3% |
| Freya | 8/10 | 2769 days | 3% |
| Aisling | 8/10 | 2769 days | 3% |
| Clare & Gerry | 10/10 | 2769 days | 3% |
| Pat Burns | 8/10 | 2769 days | 3% |
| Mads Mossin | 8/10 | 2769 days | 3% |
| Pedro | 10/10 | 2797 days | 3% |
| Joanne | 10/10 | 2859 days | 3% |
| Eranda | 10/10 | 2920 days | 3% |
| Rugby | 7/10 | 2920 days | 3% |
| Mike Fricker | 8/10 | 2920 days | 3% |
| Raja Azizul | 6/10 | 2920 days | 2% |
| Sophie Skinner | 9/10 | 2920 days | 3% |
| Jonas R. | 8/10 | 2920 days | 3% |
| Sue | 8/10 | 3012 days | 2% |
| Christian Oerlemans | 7/10 | 3146 days | 2% |
| Katharina Pisarew | 10/10 | 3168 days | 1% |
| Fei Fei Lei | 7/10 | 3183 days | 1% |
| Meg X | 9/10 | 3193 days | 2% |
| Ricky Nurhayati | 9/10 | 3195 days | 2% |
| Ronald Daigneault | 8/10 | 3217 days | 1% |
| Debbie Lesurf | 10/10 | 3224 days | 2% |
| Grace White | 7/10 | 3455 days | 2% |
| P Poiraa | 8/10 | 3505 days | 2% |
| Michel Baumgartner | 8/10 | 3509 days | 2% |
| Craig Eagleton | 8/10 | 3532 days | 1% |
| Daniel Baeyens | 9/10 | 3558 days | 1% |
| Rhea Welsh-Hussain | 9/10 | 3577 days | 1% |
| Nicola Barlow | 9/10 | 3584 days | 1% |
| Derek Drost | 8/10 | 3654 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3803 days | 1% |
| Chadd Holland | 10/10 | 3835 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3850 days | 1% |
| Antonio BENITEZ | 6/10 | 3924 days | 1% |
| Ana Guimaraes | 8/10 | 3964 days | 1% |
| Miaomace | 9/10 | 4016 days | 1% |
| Darwin Dean | 9/10 | 4171 days | 0% |
| Lenka Korinkova | 10/10 | 4217 days | 0% |
| Jiri Benda | 9/10 | 4217 days | 0% |
| Katharina Block | 9/10 | 4220 days | 0% |
| Mike Merrick | 8/10 | 4228 days | 0% |
| Andrew Cruickshank | 7/10 | 4230 days | 0% |
| Lieselotte Michels | 9/10 | 4262 days | 0% |
| Sebastian Sanne | 8/10 | 4273 days | 0% |
| Lindsay Berquist | 8/10 | 4534 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4564 days | 1% |
| Mike Fricker | 8/10 | 4564 days | 1% |
| Jesse Farrell | 8/10 | 4663 days | 0% |
| Rhi | 9/10 | 4746 days | 1% |
| Steve Warren | 8/10 | 4776 days | 1% |
| Team Kim&James | 8/10 | 4807 days | 1% |
| Matt & Sue Standish | 7/10 | 4929 days | 1% |
| auré bis | 7/10 | 5019 days | 1% |
| Judith & John Bishop | 8/10 | 5691 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.