Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
118 Valid Reviews
The Lowburn Harbour experience has a total of 121 reviews. There are 118 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 118 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 27 |
|
23% |
| 8/10 | 46 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.66% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.66% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 118 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Westysdownunder | 8/10 | 51 days | 99% |
| Mark A | 9/10 | 79 days | 99% |
| Enton | 6/10 | 110 days | 86% |
| Kirsty | 10/10 | 110 days | 100% |
| Jakub | 8/10 | 141 days | 98% |
| Mercedesz | 10/10 | 141 days | 100% |
| Richard Bennett | 10/10 | 171 days | 99% |
| Rory M | 8/10 | 202 days | 96% |
| Jessica Heinrich | 10/10 | 444 days | 89% |
| Fredrik | 8/10 | 475 days | 86% |
| Patrick | 6/10 | 506 days | 74% |
| inga vossebrink | 9/10 | 506 days | 85% |
| Diane n Dave | 8/10 | 506 days | 84% |
| Freedomcamper | 10/10 | 506 days | 86% |
| Mladen Savov | 9/10 | 506 days | 85% |
| Ryan | 10/10 | 536 days | 84% |
| Aaron | 8/10 | 567 days | 81% |
| Walvins | 9/10 | 597 days | 79% |
| Ann | 9/10 | 810 days | 62% |
| Nina S. Larsen | 8/10 | 810 days | 62% |
| Jim Dodd | 9/10 | 841 days | 59% |
| Jamie | 7/10 | 841 days | 56% |
| Patrick | 8/10 | 872 days | 56% |
| Holly | 6/10 | 872 days | 49% |
| Katrine | 7/10 | 902 days | 50% |
| Cholly | 9/10 | 933 days | 50% |
| Donna Harbidge | 10/10 | 963 days | 48% |
| Kelsie | 10/10 | 994 days | 45% |
| Basil | 8/10 | 1086 days | 36% |
| Amy Fortin-Barrette | 8/10 | 1086 days | 36% |
| Taylor Russell | 10/10 | 1086 days | 36% |
| Christy | 8/10 | 1086 days | 36% |
| Melanie | 10/10 | 1116 days | 34% |
| Niff | 7/10 | 1116 days | 32% |
| Fav | 10/10 | 1147 days | 31% |
| Josh | 7/10 | 1147 days | 29% |
| Emma | 8/10 | 1206 days | 26% |
| Tom | 8/10 | 1206 days | 26% |
| Tina Czaja | 10/10 | 1237 days | 25% |
| Kathryn | 8/10 | 1481 days | 12% |
| Jess | 10/10 | 1481 days | 12% |
| Jenny | 8/10 | 1481 days | 12% |
| Jenna | 8/10 | 1602 days | 8% |
| Shykiwi | 8/10 | 1602 days | 8% |
| Bethan | 8/10 | 1846 days | 5% |
| Leon | 10/10 | 1877 days | 5% |
| Wai wai | 9/10 | 1877 days | 5% |
| Valg | 8/10 | 1905 days | 5% |
| Leslie | 9/10 | 1936 days | 5% |
| Daniel | 9/10 | 2028 days | 5% |
| Joanne | 8/10 | 2028 days | 5% |
| Justine | 10/10 | 2150 days | 4% |
| Jood | 7/10 | 2242 days | 4% |
| Liz Wade | 7/10 | 2270 days | 4% |
| Marianna | 9/10 | 2271 days | 4% |
| Linda | 8/10 | 2271 days | 4% |
| Sabine | 8/10 | 2302 days | 4% |
| Fer | 9/10 | 2333 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2333 days | 4% |
| Lisa | 10/10 | 2363 days | 4% |
| Ambs | 8/10 | 2394 days | 4% |
| Mike Sc | 9/10 | 2394 days | 4% |
| Taylor | 8/10 | 2577 days | 3% |
| Kipnkeri | 10/10 | 2577 days | 4% |
| Glen Marshall UK | 9/10 | 2608 days | 3% |
| Freya | 8/10 | 2608 days | 3% |
| Aisling | 8/10 | 2608 days | 3% |
| Clare & Gerry | 10/10 | 2608 days | 3% |
| Pat Burns | 8/10 | 2608 days | 3% |
| Mads Mossin | 8/10 | 2608 days | 3% |
| Pedro | 10/10 | 2636 days | 3% |
| Joanne | 10/10 | 2698 days | 3% |
| Eranda | 10/10 | 2759 days | 3% |
| Rugby | 7/10 | 2759 days | 3% |
| Mike Fricker | 8/10 | 2759 days | 3% |
| Raja Azizul | 6/10 | 2759 days | 3% |
| Sophie Skinner | 9/10 | 2759 days | 3% |
| Jonas R. | 8/10 | 2759 days | 3% |
| Sue | 8/10 | 2851 days | 3% |
| Christian Oerlemans | 7/10 | 2985 days | 3% |
| Katharina Pisarew | 10/10 | 3007 days | 2% |
| Fei Fei Lei | 7/10 | 3022 days | 1% |
| Meg X | 9/10 | 3031 days | 3% |
| Ricky Nurhayati | 9/10 | 3034 days | 3% |
| Ronald Daigneault | 8/10 | 3056 days | 2% |
| Debbie Lesurf | 10/10 | 3063 days | 3% |
| Grace White | 7/10 | 3294 days | 2% |
| P Poiraa | 8/10 | 3344 days | 2% |
| Michel Baumgartner | 8/10 | 3348 days | 2% |
| Craig Eagleton | 8/10 | 3371 days | 2% |
| Daniel Baeyens | 9/10 | 3397 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3416 days | 2% |
| Nicola Barlow | 9/10 | 3423 days | 2% |
| Derek Drost | 8/10 | 3493 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3641 days | 1% |
| Chadd Holland | 10/10 | 3674 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3689 days | 1% |
| Antonio BENITEZ | 6/10 | 3762 days | 1% |
| Ana Guimaraes | 8/10 | 3803 days | 1% |
| Miaomace | 9/10 | 3855 days | 1% |
| Darwin Dean | 9/10 | 4010 days | 1% |
| Lenka Korinkova | 10/10 | 4056 days | 0% |
| Jiri Benda | 9/10 | 4056 days | 0% |
| Katharina Block | 9/10 | 4059 days | 0% |
| Mike Merrick | 8/10 | 4067 days | 1% |
| Andrew Cruickshank | 7/10 | 4068 days | 1% |
| Lieselotte Michels | 9/10 | 4101 days | 1% |
| Sebastian Sanne | 8/10 | 4112 days | 1% |
| Lindsay Berquist | 8/10 | 4373 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4403 days | 1% |
| Mike Fricker | 8/10 | 4403 days | 1% |
| Jesse Farrell | 8/10 | 4502 days | 1% |
| Rhi | 9/10 | 4585 days | 1% |
| Steve Warren | 8/10 | 4615 days | 1% |
| Team Kim&James | 8/10 | 4646 days | 1% |
| Matt & Sue Standish | 7/10 | 4768 days | 1% |
| auré bis | 7/10 | 4858 days | 1% |
| Judith & John Bishop | 8/10 | 5530 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.