Ranking Score Explained

G'day there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Castlepoint Carpark.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Castlepoint Carpark

Valid Reviews

27 Valid Reviews

The Castlepoint Carpark experience has a total of 28 reviews. There are 27 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 27 valid reviews:

Rating Count Percentage
10/10 8
30%
9/10 12
44%
8/10 4
15%
7/10 2
7%
6/10 0
0%
5/10 0
0%
4/10 1
4%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.15% Average

The raw data average (mean) for all the Castlepoint Carpark valid reviews is 88.15% and is based on 27 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 27 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 2
40%
8/10 0
0%
7/10 2
40%
6/10 0
0%
5/10 0
0%
4/10 1
20%
3/10 0
0%
2/10 0
0%
1/10 0
0%

72.00% Average

The raw data average (mean) for all the Castlepoint Carpark face-to-face reviews is 72.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Teresa 10/10 131 days 100%
Sam and Emma 9/10 162 days 99%
Mike 10/10 313 days 87%
MhohaylV 10/10 466 days 67%
Raja 9/10 496 days 62%
Ella 8/10 496 days 59%
Aimee 10/10 555 days 52%
Marine 10/10 586 days 47%
Rose 9/10 586 days 47%
Janine 8/10 678 days 31%
Tedy 10/10 770 days 22%
Nils 9/10 892 days 11%
Dave Kitson 10/10 952 days 8%
Andy and Julia 9/10 1227 days 4%
Christoph 9/10 1317 days 4%
N&V 8/10 1409 days 3%
Mike Fricker 9/10 1439 days 4%
C J B 10/10 1531 days 3%
Becky 9/10 1592 days 3%
Boguslaw MAKIELLO 9/10 1606 days 2%
Andy Bond 9/10 2026 days 2%
Mary Irvine 9/10 2033 days 2%
Nyla and Alan Ramsay 8/10 2351 days 2%
Guillaume Yedoux 7/10 3055 days 0%
Aline Patricio 4/10 3107 days 0%
David Haines-Hanham 7/10 3118 days 0%
Sally Haines 9/10 3118 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Castlepoint Carpark does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.