Queenstown

DOC Visitor Centre

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  • Reviews  74%
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Start your journey through New Zealand's stunning landscapes at a Department of Conservation (DOC) Visitor Centre. Information about conservation areas, as well as DOC's 14,000 km of tracks, 9 Great Walks, and network of 950 huts and 324 campsites.

DOC Whakatipu-wai-Māori / Queenstown Visitor Centre is staffed by DOC rangers who have firsthand, in-depth local knowledge. We provide information about:

•Walks and hiking - short walks, multi-day hikes, Great Walks
•Track conditions, weather, and safety
•Hut and Campsite bookings
•Heritage sites
•Cycleways
•Maps
•Marine reserves
•Conservation projects
•Local stories, legends and history - our nature, our people

• Routeburn Track Great Walk
• Arrowtown Chinese Settlement
• Queenstown Hill Walk
• Mt Crichton Loop Track
• Ben Lomond Track

Photos

Maps

Contact

Email: queenstownvc@doc.govt.nz

Phone: +64-3-442 7935

Queenstown Township Address:
50 Stanley St, Queenstown 9300

Operating Season And Hours: Oct-April 8:00am-5:00pm daily May-Sept 8:30 am-4:30pm daily Christmas Day closed

19 reviews with the most recent first, showing page 1 of 2.

Martin Kroek's avatar

Martin Kroek

Ranking: 9/10

Really good.

Reviewed almost 3 years ago and experienced in January 2015

Sophia Kadel's avatar

Sophia Kadel

Germany

Ranking: 8/10

Good information, not for us because we were looking for information about the 'Lord of the Rings' tour.

Reviewed over 3 years ago and experienced in January 2015

Conservation Campsite Pass

Save up to 70% on campsite fees! Support conservation and experience the natural beauty of NZ. 93 Department of Conservation campsites, one convenient pass.

Get the Pass

Manuela Opprecht's avatar

Manuela Opprecht

Ranking: 7/10

On our first visit, a young lady told us, that there is only one walk in Queenstown...? no maps, nothing, she told us, that we have to catch the gondola and then we could walk..... on our second visit, another lady gave us many informations, tips and maps from the area.

Reviewed over 3 years ago

Guillaim Terrangle's avatar

Guillaim Terrangle

France

Ranking: 7/10

I took a lot of information here about tracks in Otago and Fiordland. The help of persons at the reception was precious.

Reviewed about 4 years ago and experienced in February 2014

Top Ranked NZ Deals Pass

Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.

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Simon Tanguy's avatar

Simon Tanguy

France

Ranking: 7/10

Good information but the people were not so nice. I do not know why.

Reviewed about 4 years ago and experienced in February 2014

Anna Guzewiez's avatar

Anna Guzewiez

France

Ranking: 5/10

Hard to have answer about the tracks in the area. Feel like they don't like the question, they just want us to book a walk.

Reviewed about 4 years ago and experienced in February 2014

Libby's avatar

Libby

Australia

Ranking: 8/10

Have a lot of information, had good maps for free.

Reviewed about 4 years ago and experienced in February 2014

Thank You - to the thousands of travellers that have contributed to our Top Voted NZ Activities Map - it's free from Rankers.

Julien Joubert-Gaillard's avatar

Julien Joubert-Gaillard

France

Ranking: 8/10

Nice and helpful staff.

Reviewed about 4 years ago and experienced in March 2014

David Forman's avatar

David Forman

United States

Ranking: 4/10

The person in Queenstown was not helpful.

Reviewed about 4 years ago and experienced in February 2014

Carolin Kettler's avatar

Carolin Kettler

Germany

Ranking: 4/10

Not so helpful, did not provide much information.

Reviewed about 4 years ago and experienced in February 2014

Camping NZ App Icon

Camping NZ App

Every camping site on your iPhone™, iPad™ or Android™ phone or tablet. Avoid camping penalties using this council approved app. Featuring offline maps.

Download from the App Store Download Android app on Google Play

Lena Wacker's avatar

Lena Wacker

Germany

Ranking: 6/10

Friendly information, but brochures for tracks etc cost $1-3.00

Reviewed about 4 years ago and experienced in February 2014

Daryl's avatar

Daryl

United States

Ranking: 9/10

Very nice people and very knowledgable - thank you.

Reviewed over 4 years ago and experienced in January 2014

Helen McKevitt's avatar

Helen McKevitt

Ireland

Ranking: 10/10

Very helpful with information about Fiordland.

Reviewed over 4 years ago and experienced in February 2014

19 reviews with the most recent first, showing page 1 of 2.

Martin Kroek's avatar

Martin Kroek

Ranking: 9/10

Really good.

Reviewed almost 3 years ago and experienced in January 2015

Sophia Kadel's avatar

Sophia Kadel

Germany

Ranking: 8/10

Good information, not for us because we were looking for information about the 'Lord of the Rings' tour.

Reviewed over 3 years ago and experienced in January 2015

Conservation Campsite Pass

Save up to 70% on campsite fees! Support conservation and experience the natural beauty of NZ. 93 Department of Conservation campsites, one convenient pass.

Get the Pass

Manuela Opprecht's avatar

Manuela Opprecht

Ranking: 7/10

On our first visit, a young lady told us, that there is only one walk in Queenstown...? no maps, nothing, she told us, that we have to catch the gondola and then we could walk..... on our second visit, another lady gave us many informations, tips and maps from the area.

Reviewed over 3 years ago

Guillaim Terrangle's avatar

Guillaim Terrangle

France

Ranking: 7/10

I took a lot of information here about tracks in Otago and Fiordland. The help of persons at the reception was precious.

Reviewed about 4 years ago and experienced in February 2014

Top Ranked NZ Deals Pass

Access savings worth hundreds of $$ on Top Ranked NZ Accommodation and Activities for just $1 per day.

Get deals pass

Simon Tanguy's avatar

Simon Tanguy

France

Ranking: 7/10

Good information but the people were not so nice. I do not know why.

Reviewed about 4 years ago and experienced in February 2014

Anna Guzewiez's avatar

Anna Guzewiez

France

Ranking: 5/10

Hard to have answer about the tracks in the area. Feel like they don't like the question, they just want us to book a walk.

Reviewed about 4 years ago and experienced in February 2014

Libby's avatar

Libby

Australia

Ranking: 8/10

Have a lot of information, had good maps for free.

Reviewed about 4 years ago and experienced in February 2014

Thank You - to the thousands of travellers that have contributed to our Top Voted NZ Activities Map - it's free from Rankers.

Julien Joubert-Gaillard's avatar

Julien Joubert-Gaillard

France

Ranking: 8/10

Nice and helpful staff.

Reviewed about 4 years ago and experienced in March 2014

David Forman's avatar

David Forman

United States

Ranking: 4/10

The person in Queenstown was not helpful.

Reviewed about 4 years ago and experienced in February 2014

Carolin Kettler's avatar

Carolin Kettler

Germany

Ranking: 4/10

Not so helpful, did not provide much information.

Reviewed about 4 years ago and experienced in February 2014

Camping NZ App Icon

Camping NZ App

Every camping site on your iPhone™, iPad™ or Android™ phone or tablet. Avoid camping penalties using this council approved app. Featuring offline maps.

Download from the App Store Download Android app on Google Play

Lena Wacker's avatar

Lena Wacker

Germany

Ranking: 6/10

Friendly information, but brochures for tracks etc cost $1-3.00

Reviewed about 4 years ago and experienced in February 2014

Daryl's avatar

Daryl

United States

Ranking: 9/10

Very nice people and very knowledgable - thank you.

Reviewed over 4 years ago and experienced in January 2014

Helen McKevitt's avatar

Helen McKevitt

Ireland

Ranking: 10/10

Very helpful with information about Fiordland.

Reviewed over 4 years ago and experienced in February 2014