Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nelson Lakes National Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nelson Lakes National Park
Valid Reviews
37 Valid Reviews
The Nelson Lakes National Park experience has a total of 37 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 37 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
19% |
| 9/10 | 11 |
|
30% |
| 8/10 | 10 |
|
27% |
| 7/10 | 6 |
|
16% |
| 6/10 | 1 |
|
3% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.43% Average
The raw data average (mean) for all the Nelson Lakes National Park valid reviews is 82.43% and is based on 37 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 37 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
19% |
| 9/10 | 11 |
|
31% |
| 8/10 | 10 |
|
28% |
| 7/10 | 6 |
|
17% |
| 6/10 | 1 |
|
3% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.89% Average
The raw data average (mean) for all the Nelson Lakes National Park face-to-face reviews is 83.89% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ross | 3/10 | 1723 days | 100% |
| Sophie Kalnymsky | 9/10 | 3784 days | 32% |
| Jonathan Brunetti | 8/10 | 3834 days | 28% |
| Sophie Arru | 8/10 | 3840 days | 27% |
| Philipp Richter | 8/10 | 3890 days | 24% |
| Simon Quass | 10/10 | 3891 days | 25% |
| Esther Itier | 7/10 | 4123 days | 7% |
| Maria Schober | 9/10 | 4145 days | 7% |
| Sibylle and Nadine | 8/10 | 4210 days | 2% |
| Fanny DeBon | 6/10 | 4217 days | 0% |
| Bartlomiej Berger | 7/10 | 4224 days | 0% |
| Florian Klein | 9/10 | 4446 days | 26% |
| Sanne Meijer | 8/10 | 4477 days | 25% |
| Adam | 8/10 | 4486 days | 25% |
| Anne Haenchen | 9/10 | 4494 days | 26% |
| Kathi | 9/10 | 4494 days | 26% |
| Hadar | 5/10 | 4498 days | 18% |
| Leon Courtney | 7/10 | 4501 days | 24% |
| Kristyna | 10/10 | 4510 days | 26% |
| Wayne Schist | 8/10 | 4517 days | 25% |
| David Krasner | 10/10 | 4519 days | 26% |
| Matthias Freiling | 10/10 | 4520 days | 26% |
| Max Tetzlaff | 9/10 | 4520 days | 26% |
| Johannes | 7/10 | 4521 days | 24% |
| Alexis Redor | 7/10 | 4525 days | 24% |
| Ngaire Davies | 8/10 | 4536 days | 25% |
| Paul Davies | 8/10 | 4536 days | 25% |
| Mayan Goddat | 9/10 | 4542 days | 26% |
| Daniel Naveh | 9/10 | 4542 days | 26% |
| Jean Batiste Le meur | 9/10 | 4542 days | 26% |
| Clara Hayes | 7/10 | 4548 days | 24% |
| Michael Rohn | 10/10 | 4550 days | 26% |
| Evian Bolz | 10/10 | 4551 days | 26% |
| Giles Leonard | 8/10 | 4841 days | 25% |
| Sian Bolderson | 9/10 | 4842 days | 26% |
| Stu Murray | 10/10 | 4859 days | 26% |
| Gerard Berote | 9/10 | 4860 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nelson Lakes National Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.