Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro National Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
50 Valid Reviews
The Tongariro National Park experience has a total of 50 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 50 valid reviews:
The raw data average (mean) for all the Tongariro National Park valid reviews is 86.60% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
49 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 50 valid reviews, the experience has 49 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 49 face-to-face reviews:
The raw data average (mean) for all the Tongariro National Park face-to-face reviews is 86.53% and is based on 49 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Nina Kletner||8/10||1921 days||100%|
|Stephanie Piou||10/10||2227 days||81%|
|Liz and Alan Weathers||7/10||2274 days||66%|
|Damaris Mayer||9/10||2276 days||77%|
|Emilie Normand||10/10||2276 days||77%|
|David and Stephan||10/10||2306 days||74%|
|Catherine Schlachter||10/10||2577 days||51%|
|Christina Perez||9/10||2577 days||51%|
|Sarah Beyeler||10/10||2601 days||48%|
|Kim Lavener||8/10||2601 days||44%|
|Casandra Prunica||8/10||2604 days||44%|
|Lauren Hedley||9/10||2604 days||48%|
|Janina Zwerver||9/10||2604 days||48%|
|Herman Schulz||9/10||2604 days||48%|
|Radana Dlouha||9/10||2608 days||48%|
|Cornelia Witte||10/10||2613 days||47%|
|Luca Scheuemeier||10/10||2614 days||47%|
|Ann Winter||10/10||2620 days||47%|
|Patricia Gazzarin||10/10||2626 days||46%|
|Nimh Oudhof||9/10||2634 days||46%|
|Celine Darde||8/10||2642 days||41%|
|Ludovic Denee||8/10||2642 days||41%|
|Laura Pleumeekers||6/10||2647 days||30%|
|Elin Andersson||5/10||2661 days||27%|
|Hendrik Rother||6/10||2958 days||7%|
|Douglas Walker||8/10||2962 days||14%|
|Valentina Fuchs||9/10||2971 days||16%|
|Missy and Chaz||10/10||2977 days||16%|
|Tanja and Pascal||8/10||2997 days||11%|
|Reinier Timmer||9/10||3039 days||10%|
|Wouter Trumpie||8/10||3046 days||7%|
|Kevin Blom||9/10||3061 days||9%|
|Laurits and Bettina||7/10||3064 days||4%|
|Liz Marquart Scholtz||8/10||3068 days||5%|
|Martina Posch||10/10||3071 days||8%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tongariro National Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.