Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2872 days | 100% |
| Rebecca Martin | 10/10 | 2917 days | 97% |
| Sophie Ingram | 10/10 | 3052 days | 88% |
| C Flynn | 1/10 | 3312 days | 29% |
| Josh Lesley-Smith | 10/10 | 3333 days | 69% |
| Marc | 9/10 | 3353 days | 67% |
| Emily Noyd | 9/10 | 3590 days | 52% |
| Cayla Stanley | 10/10 | 3590 days | 52% |
| Salvador Jimenez | 10/10 | 3661 days | 48% |
| Philipp Richter | 6/10 | 3729 days | 37% |
| Simon Quass | 10/10 | 3730 days | 43% |
| Sarah Boettcher | 9/10 | 3737 days | 42% |
| Clement Oudjaovok | 8/10 | 3955 days | 28% |
| Katherine Halliday | 9/10 | 3957 days | 28% |
| Daniela Wall | 7/10 | 3957 days | 26% |
| Katherine Britten | 9/10 | 3960 days | 28% |
| Megan | 10/10 | 3961 days | 28% |
| Nina Müller | 9/10 | 3983 days | 26% |
| Maria Schober | 4/10 | 3984 days | 17% |
| Marie Schmid | 10/10 | 3989 days | 26% |
| Charles Aubry | 10/10 | 3990 days | 26% |
| Arvid Hellquist | 9/10 | 4000 days | 25% |
| Celia Nowak | 8/10 | 4001 days | 25% |
| Jiri Blecha | 8/10 | 4002 days | 25% |
| Marie Weber | 9/10 | 4002 days | 25% |
| Michal Kamradek | 7/10 | 4037 days | 21% |
| Dieter Schmees | 9/10 | 4039 days | 22% |
| Barbara | 9/10 | 4041 days | 22% |
| Mathieu Brunel | 10/10 | 4041 days | 22% |
| Thomas and Sonja | 10/10 | 4050 days | 22% |
| Jam Boggomann | 10/10 | 4054 days | 22% |
| Pauline Gibson | 10/10 | 4056 days | 21% |
| Ian Brand | 10/10 | 4057 days | 21% |
| Antoine Vernay | 8/10 | 4063 days | 21% |
| Shona MacDonald | 10/10 | 4299 days | 5% |
| Ane Didriksen | 10/10 | 4299 days | 5% |
| Iris Anette Berger | 10/10 | 4299 days | 5% |
| Claudia de Winter | 7/10 | 4304 days | 5% |
| Cecilia Anderson | 4/10 | 4304 days | 3% |
| Christina Perez | 8/10 | 4308 days | 5% |
| Paula Renton | 8/10 | 4309 days | 5% |
| Maria-Julia Frilaj | 9/10 | 4310 days | 5% |
| Simon Mehlmann | 9/10 | 4310 days | 5% |
| Carolin Siegert | 9/10 | 4310 days | 5% |
| Pavel Jarolimek | 5/10 | 4310 days | 3% |
| Patricia Erni | 8/10 | 4311 days | 4% |
| Robert Erni | 8/10 | 4311 days | 4% |
| Lilli Erni | 8/10 | 4311 days | 4% |
| Erik Nestlez | 8/10 | 4316 days | 4% |
| Wouter Vanmoz | 10/10 | 4317 days | 4% |
| Laure Cops | 9/10 | 4317 days | 4% |
| Annika Marz | 10/10 | 4325 days | 4% |
| Julian Zeissler | 8/10 | 4325 days | 4% |
| Adam | 7/10 | 4325 days | 3% |
| Petra Albrchtoval | 6/10 | 4325 days | 3% |
| Lena Hanhart | 7/10 | 4330 days | 3% |
| Drame Mahmadou | 8/10 | 4330 days | 3% |
| Joanna Mulcahy | 10/10 | 4330 days | 3% |
| Helma Druyken | 9/10 | 4331 days | 3% |
| marcel and conny | 10/10 | 4333 days | 3% |
| Helen | 10/10 | 4333 days | 3% |
| Igor | 7/10 | 4333 days | 3% |
| Ray Bygrave | 9/10 | 4334 days | 3% |
| Maria Camen Santos Lopez | 10/10 | 4334 days | 3% |
| Veeh Barrington | 8/10 | 4334 days | 3% |
| Hirsch Svenja | 10/10 | 4336 days | 3% |
| Mahr Svenja | 7/10 | 4336 days | 3% |
| Johanna Kofler | 6/10 | 4336 days | 2% |
| Kathrin Deichmann | 7/10 | 4338 days | 3% |
| Konrad Ullmann | 8/10 | 4339 days | 3% |
| Lukas Lehmeyer | 8/10 | 4339 days | 3% |
| Mark Hofmann | 9/10 | 4339 days | 3% |
| Louison Laissus | 10/10 | 4342 days | 2% |
| Ennico | 10/10 | 4345 days | 2% |
| Juliane | 7/10 | 4345 days | 2% |
| Hannah | 7/10 | 4345 days | 2% |
| Callum | 6/10 | 4345 days | 2% |
| Barbara | 10/10 | 4345 days | 2% |
| Marinette | 10/10 | 4345 days | 2% |
| Larry Majerus | 10/10 | 4346 days | 2% |
| Jan Majerus | 10/10 | 4346 days | 2% |
| Philip Donachie | 10/10 | 4349 days | 2% |
| Luisa Bach | 10/10 | 4349 days | 2% |
| Karel | 10/10 | 4349 days | 2% |
| Phillip | 8/10 | 4351 days | 2% |
| Libby | 5/10 | 4354 days | 1% |
| Colin Billington | 5/10 | 4355 days | 1% |
| Gassat | 10/10 | 4355 days | 2% |
| Janis Gallois | 8/10 | 4356 days | 1% |
| Andreas Jung | 6/10 | 4357 days | 1% |
| Francisco Pablo Miguel | 8/10 | 4358 days | 1% |
| Constanza Salas | 10/10 | 4366 days | 1% |
| Jesse Flynn | 8/10 | 4368 days | 1% |
| Andrea Hiemer | 10/10 | 4368 days | 1% |
| Bella Danaher | 9/10 | 4370 days | 1% |
| Daniel Danamer | 10/10 | 4370 days | 1% |
| Christina Habranke | 10/10 | 4373 days | 0% |
| Julia Bonisch | 10/10 | 4376 days | 0% |
| Ina Daubenbuechel | 9/10 | 4377 days | 0% |
| Nelle Dutilleur | 8/10 | 4379 days | 0% |
| Johanna Bak | 10/10 | 4380 days | 34% |
| David Esner | 10/10 | 4381 days | 34% |
| Felix | 10/10 | 4381 days | 34% |
| David Brooks | 10/10 | 4381 days | 34% |
| Camille Gagnant | 5/10 | 4382 days | 26% |
| kamil Benes | 6/10 | 4389 days | 29% |
| Johannes Markus | 6/10 | 4390 days | 29% |
| Greg Fischer | 10/10 | 4390 days | 34% |
| Harel Cliad | 10/10 | 4390 days | 34% |
| Danica Vrsljko | 7/10 | 4390 days | 31% |
| Simon Cassie | 9/10 | 4391 days | 34% |
| nimrod yaron | 10/10 | 4391 days | 34% |
| Claire Dann | 7/10 | 4392 days | 31% |
| Carina Huhmann | 8/10 | 4397 days | 33% |
| Anne Schneider | 10/10 | 4397 days | 34% |
| Hennk Hartke | 9/10 | 4398 days | 34% |
| Charles Busnel | 10/10 | 4399 days | 34% |
| Paige Galbraith | 8/10 | 4400 days | 33% |
| Bjorn Van Mulders | 9/10 | 4402 days | 34% |
| Kim Maertens | 8/10 | 4402 days | 33% |
| Eric and Nienke | 10/10 | 4423 days | 34% |
| Elly Kappert | 10/10 | 4453 days | 34% |
| Sylvia Klatt | 10/10 | 4667 days | 34% |
| Supiot Zudovic | 10/10 | 4680 days | 34% |
| Fjord | 9/10 | 4682 days | 34% |
| Sophie Spady | 10/10 | 4684 days | 34% |
| Soizic | 9/10 | 4684 days | 34% |
| Christofer Tonn | 10/10 | 4684 days | 34% |
| Ken Milligan | 8/10 | 4685 days | 33% |
| Sarah Horn | 9/10 | 4686 days | 34% |
| Yu-Ti Chu | 8/10 | 4689 days | 33% |
| Ton Martens | 10/10 | 4689 days | 34% |
| Hendrik Rother | 9/10 | 4689 days | 34% |
| Nora | 8/10 | 4691 days | 33% |
| Katey Justice | 10/10 | 4693 days | 34% |
| Douglas Walker | 8/10 | 4693 days | 33% |
| tim wettack | 10/10 | 4698 days | 34% |
| Marketa | 9/10 | 4698 days | 34% |
| Sabisch Moritz | 9/10 | 4698 days | 34% |
| Stella Thoben | 10/10 | 4700 days | 34% |
| Paul Liecke | 9/10 | 4700 days | 34% |
| Caderet | 10/10 | 4700 days | 34% |
| James Young | 10/10 | 4700 days | 34% |
| Florent Corino | 9/10 | 4702 days | 34% |
| Lea Bulle | 9/10 | 4702 days | 34% |
| Tobi | 5/10 | 4703 days | 26% |
| Ian | 8/10 | 4704 days | 33% |
| Anna Niesl | 10/10 | 4704 days | 34% |
| Janine Kohlgrueler | 9/10 | 4705 days | 34% |
| Arno Leleu | 8/10 | 4707 days | 33% |
| Alessa Ndra | 10/10 | 4708 days | 34% |
| Patrick O'Connell | 10/10 | 4708 days | 34% |
| Francois Marchar | 6/10 | 4708 days | 29% |
| Kristine and William | 5/10 | 4711 days | 26% |
| Veronica and Jordi | 10/10 | 4717 days | 34% |
| Johnny McManmon | 9/10 | 4719 days | 34% |
| Christoph Mueller | 6/10 | 4720 days | 29% |
| Nora and Edward | 8/10 | 4721 days | 33% |
| Christina Rodewald | 8/10 | 4731 days | 33% |
| Nadine and Jan | 8/10 | 4770 days | 33% |
| Henrik Steinruecken | 8/10 | 4770 days | 33% |
| Wertra | 9/10 | 4771 days | 34% |
| Aurelie Morin | 9/10 | 4779 days | 34% |
| Leticia Martin | 10/10 | 4779 days | 34% |
| Martin Thomas | 9/10 | 4780 days | 34% |
| Franz Schueler | 10/10 | 4780 days | 34% |
| F Soppelsa | 1/10 | 4781 days | 14% |
| Dirk | 4/10 | 4786 days | 22% |
| Katharina Pape | 8/10 | 4786 days | 33% |
| Abby Rushmer | 9/10 | 4787 days | 34% |
| Sasha and Sandra Bonavia | 10/10 | 4788 days | 34% |
| Dio | 8/10 | 4790 days | 33% |
| Stephan Olivier | 8/10 | 4792 days | 33% |
| Stephan Olivier | 8/10 | 4792 days | 33% |
| Anna | 9/10 | 5030 days | 34% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.