G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3033 days | 100% |
| Rebecca Martin | 10/10 | 3078 days | 96% |
| Sophie Ingram | 10/10 | 3214 days | 85% |
| C Flynn | 1/10 | 3473 days | 18% |
| Josh Lesley-Smith | 10/10 | 3494 days | 61% |
| Marc | 9/10 | 3514 days | 59% |
| Emily Noyd | 9/10 | 3751 days | 39% |
| Cayla Stanley | 10/10 | 3751 days | 40% |
| Salvador Jimenez | 10/10 | 3823 days | 34% |
| Philipp Richter | 6/10 | 3890 days | 23% |
| Simon Quass | 10/10 | 3891 days | 28% |
| Sarah Boettcher | 9/10 | 3898 days | 27% |
| Clement Oudjaovok | 8/10 | 4116 days | 9% |
| Katherine Halliday | 9/10 | 4118 days | 9% |
| Daniela Wall | 7/10 | 4118 days | 8% |
| Katherine Britten | 9/10 | 4121 days | 9% |
| Megan | 10/10 | 4122 days | 9% |
| Nina Müller | 9/10 | 4144 days | 7% |
| Maria Schober | 4/10 | 4145 days | 0% |
| Marie Schmid | 10/10 | 4150 days | 6% |
| Charles Aubry | 10/10 | 4151 days | 6% |
| Arvid Hellquist | 9/10 | 4161 days | 5% |
| Celia Nowak | 8/10 | 4162 days | 5% |
| Jiri Blecha | 8/10 | 4163 days | 5% |
| Marie Weber | 9/10 | 4163 days | 5% |
| Michal Kamradek | 7/10 | 4198 days | 1% |
| Dieter Schmees | 9/10 | 4200 days | 2% |
| Barbara | 9/10 | 4202 days | 2% |
| Mathieu Brunel | 10/10 | 4202 days | 2% |
| Thomas and Sonja | 10/10 | 4211 days | 1% |
| Jam Boggomann | 10/10 | 4215 days | 1% |
| Pauline Gibson | 10/10 | 4217 days | 1% |
| Ian Brand | 10/10 | 4219 days | 1% |
| Antoine Vernay | 8/10 | 4224 days | 0% |
| Shona MacDonald | 10/10 | 4460 days | 30% |
| Ane Didriksen | 10/10 | 4460 days | 30% |
| Iris Anette Berger | 10/10 | 4460 days | 30% |
| Claudia de Winter | 7/10 | 4465 days | 27% |
| Cecilia Anderson | 4/10 | 4465 days | 15% |
| Christina Perez | 8/10 | 4469 days | 29% |
| Paula Renton | 8/10 | 4470 days | 29% |
| Maria-Julia Frilaj | 9/10 | 4471 days | 30% |
| Simon Mehlmann | 9/10 | 4471 days | 30% |
| Carolin Siegert | 9/10 | 4471 days | 30% |
| Pavel Jarolimek | 5/10 | 4471 days | 20% |
| Patricia Erni | 8/10 | 4472 days | 29% |
| Robert Erni | 8/10 | 4472 days | 29% |
| Lilli Erni | 8/10 | 4472 days | 29% |
| Erik Nestlez | 8/10 | 4477 days | 29% |
| Wouter Vanmoz | 10/10 | 4478 days | 30% |
| Laure Cops | 9/10 | 4478 days | 30% |
| Annika Marz | 10/10 | 4486 days | 30% |
| Julian Zeissler | 8/10 | 4486 days | 29% |
| Adam | 7/10 | 4486 days | 27% |
| Petra Albrchtoval | 6/10 | 4486 days | 24% |
| Lena Hanhart | 7/10 | 4491 days | 27% |
| Drame Mahmadou | 8/10 | 4491 days | 29% |
| Joanna Mulcahy | 10/10 | 4491 days | 30% |
| Helma Druyken | 9/10 | 4492 days | 30% |
| marcel and conny | 10/10 | 4494 days | 30% |
| Helen | 10/10 | 4494 days | 30% |
| Igor | 7/10 | 4494 days | 27% |
| Ray Bygrave | 9/10 | 4495 days | 30% |
| Maria Camen Santos Lopez | 10/10 | 4495 days | 30% |
| Veeh Barrington | 8/10 | 4495 days | 29% |
| Hirsch Svenja | 10/10 | 4497 days | 30% |
| Mahr Svenja | 7/10 | 4497 days | 27% |
| Johanna Kofler | 6/10 | 4497 days | 24% |
| Kathrin Deichmann | 7/10 | 4499 days | 27% |
| Konrad Ullmann | 8/10 | 4500 days | 29% |
| Lukas Lehmeyer | 8/10 | 4500 days | 29% |
| Mark Hofmann | 9/10 | 4500 days | 30% |
| Louison Laissus | 10/10 | 4503 days | 30% |
| Ennico | 10/10 | 4506 days | 30% |
| Juliane | 7/10 | 4506 days | 27% |
| Hannah | 7/10 | 4506 days | 27% |
| Callum | 6/10 | 4506 days | 24% |
| Barbara | 10/10 | 4506 days | 30% |
| Marinette | 10/10 | 4506 days | 30% |
| Larry Majerus | 10/10 | 4507 days | 30% |
| Jan Majerus | 10/10 | 4507 days | 30% |
| Philip Donachie | 10/10 | 4510 days | 30% |
| Luisa Bach | 10/10 | 4510 days | 30% |
| Karel | 10/10 | 4510 days | 30% |
| Phillip | 8/10 | 4512 days | 29% |
| Libby | 5/10 | 4515 days | 20% |
| Colin Billington | 5/10 | 4516 days | 20% |
| Gassat | 10/10 | 4516 days | 30% |
| Janis Gallois | 8/10 | 4517 days | 29% |
| Andreas Jung | 6/10 | 4518 days | 24% |
| Francisco Pablo Miguel | 8/10 | 4519 days | 29% |
| Constanza Salas | 10/10 | 4527 days | 30% |
| Jesse Flynn | 8/10 | 4529 days | 29% |
| Andrea Hiemer | 10/10 | 4529 days | 30% |
| Bella Danaher | 9/10 | 4531 days | 30% |
| Daniel Danamer | 10/10 | 4531 days | 30% |
| Christina Habranke | 10/10 | 4534 days | 30% |
| Julia Bonisch | 10/10 | 4537 days | 30% |
| Ina Daubenbuechel | 9/10 | 4538 days | 30% |
| Nelle Dutilleur | 8/10 | 4540 days | 29% |
| Johanna Bak | 10/10 | 4541 days | 30% |
| David Esner | 10/10 | 4542 days | 30% |
| Felix | 10/10 | 4542 days | 30% |
| David Brooks | 10/10 | 4542 days | 30% |
| Camille Gagnant | 5/10 | 4543 days | 20% |
| kamil Benes | 6/10 | 4550 days | 24% |
| Johannes Markus | 6/10 | 4551 days | 24% |
| Greg Fischer | 10/10 | 4551 days | 30% |
| Harel Cliad | 10/10 | 4551 days | 30% |
| Danica Vrsljko | 7/10 | 4551 days | 27% |
| Simon Cassie | 9/10 | 4552 days | 30% |
| nimrod yaron | 10/10 | 4552 days | 30% |
| Claire Dann | 7/10 | 4553 days | 27% |
| Carina Huhmann | 8/10 | 4558 days | 29% |
| Anne Schneider | 10/10 | 4558 days | 30% |
| Hennk Hartke | 9/10 | 4559 days | 30% |
| Charles Busnel | 10/10 | 4560 days | 30% |
| Paige Galbraith | 8/10 | 4561 days | 29% |
| Bjorn Van Mulders | 9/10 | 4563 days | 30% |
| Kim Maertens | 8/10 | 4563 days | 29% |
| Eric and Nienke | 10/10 | 4584 days | 30% |
| Elly Kappert | 10/10 | 4614 days | 30% |
| Sylvia Klatt | 10/10 | 4828 days | 30% |
| Supiot Zudovic | 10/10 | 4841 days | 30% |
| Fjord | 9/10 | 4843 days | 30% |
| Sophie Spady | 10/10 | 4845 days | 30% |
| Soizic | 9/10 | 4845 days | 30% |
| Christofer Tonn | 10/10 | 4845 days | 30% |
| Ken Milligan | 8/10 | 4846 days | 29% |
| Sarah Horn | 9/10 | 4847 days | 30% |
| Yu-Ti Chu | 8/10 | 4850 days | 29% |
| Ton Martens | 10/10 | 4850 days | 30% |
| Hendrik Rother | 9/10 | 4850 days | 30% |
| Nora | 8/10 | 4852 days | 29% |
| Katey Justice | 10/10 | 4854 days | 30% |
| Douglas Walker | 8/10 | 4854 days | 29% |
| tim wettack | 10/10 | 4859 days | 30% |
| Marketa | 9/10 | 4859 days | 30% |
| Sabisch Moritz | 9/10 | 4859 days | 30% |
| Stella Thoben | 10/10 | 4861 days | 30% |
| Paul Liecke | 9/10 | 4861 days | 30% |
| Caderet | 10/10 | 4861 days | 30% |
| James Young | 10/10 | 4861 days | 30% |
| Florent Corino | 9/10 | 4863 days | 30% |
| Lea Bulle | 9/10 | 4863 days | 30% |
| Tobi | 5/10 | 4864 days | 20% |
| Ian | 8/10 | 4865 days | 29% |
| Anna Niesl | 10/10 | 4865 days | 30% |
| Janine Kohlgrueler | 9/10 | 4866 days | 30% |
| Arno Leleu | 8/10 | 4868 days | 29% |
| Alessa Ndra | 10/10 | 4869 days | 30% |
| Patrick O'Connell | 10/10 | 4869 days | 30% |
| Francois Marchar | 6/10 | 4869 days | 24% |
| Kristine and William | 5/10 | 4872 days | 20% |
| Veronica and Jordi | 10/10 | 4878 days | 30% |
| Johnny McManmon | 9/10 | 4880 days | 30% |
| Christoph Mueller | 6/10 | 4881 days | 24% |
| Nora and Edward | 8/10 | 4882 days | 29% |
| Christina Rodewald | 8/10 | 4892 days | 29% |
| Nadine and Jan | 8/10 | 4931 days | 29% |
| Henrik Steinruecken | 8/10 | 4931 days | 29% |
| Wertra | 9/10 | 4932 days | 30% |
| Aurelie Morin | 9/10 | 4940 days | 30% |
| Leticia Martin | 10/10 | 4940 days | 30% |
| Martin Thomas | 9/10 | 4941 days | 30% |
| Franz Schueler | 10/10 | 4941 days | 30% |
| F Soppelsa | 1/10 | 4942 days | 5% |
| Dirk | 4/10 | 4947 days | 15% |
| Katharina Pape | 8/10 | 4947 days | 29% |
| Abby Rushmer | 9/10 | 4948 days | 30% |
| Sasha and Sandra Bonavia | 10/10 | 4949 days | 30% |
| Dio | 8/10 | 4951 days | 29% |
| Stephan Olivier | 8/10 | 4953 days | 29% |
| Stephan Olivier | 8/10 | 4953 days | 29% |
| Anna | 9/10 | 5191 days | 30% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.