Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2953 days | 100% |
| Rebecca Martin | 10/10 | 2998 days | 96% |
| Sophie Ingram | 10/10 | 3133 days | 85% |
| C Flynn | 1/10 | 3393 days | 16% |
| Josh Lesley-Smith | 10/10 | 3414 days | 62% |
| Marc | 9/10 | 3434 days | 60% |
| Emily Noyd | 9/10 | 3671 days | 41% |
| Cayla Stanley | 10/10 | 3671 days | 41% |
| Salvador Jimenez | 10/10 | 3742 days | 35% |
| Philipp Richter | 6/10 | 3810 days | 23% |
| Simon Quass | 10/10 | 3811 days | 30% |
| Sarah Boettcher | 9/10 | 3818 days | 29% |
| Clement Oudjaovok | 8/10 | 4036 days | 11% |
| Katherine Halliday | 9/10 | 4038 days | 11% |
| Daniela Wall | 7/10 | 4038 days | 9% |
| Katherine Britten | 9/10 | 4041 days | 11% |
| Megan | 10/10 | 4042 days | 11% |
| Nina Müller | 9/10 | 4064 days | 9% |
| Maria Schober | 4/10 | 4065 days | 0% |
| Marie Schmid | 10/10 | 4070 days | 9% |
| Charles Aubry | 10/10 | 4071 days | 8% |
| Arvid Hellquist | 9/10 | 4081 days | 7% |
| Celia Nowak | 8/10 | 4082 days | 7% |
| Jiri Blecha | 8/10 | 4083 days | 7% |
| Marie Weber | 9/10 | 4083 days | 7% |
| Michal Kamradek | 7/10 | 4118 days | 3% |
| Dieter Schmees | 9/10 | 4120 days | 4% |
| Barbara | 9/10 | 4122 days | 4% |
| Mathieu Brunel | 10/10 | 4122 days | 4% |
| Thomas and Sonja | 10/10 | 4131 days | 4% |
| Jam Boggomann | 10/10 | 4135 days | 3% |
| Pauline Gibson | 10/10 | 4137 days | 3% |
| Ian Brand | 10/10 | 4138 days | 3% |
| Antoine Vernay | 8/10 | 4144 days | 2% |
| Shona MacDonald | 10/10 | 4380 days | 25% |
| Ane Didriksen | 10/10 | 4380 days | 25% |
| Iris Anette Berger | 10/10 | 4380 days | 25% |
| Claudia de Winter | 7/10 | 4385 days | 22% |
| Cecilia Anderson | 4/10 | 4385 days | 10% |
| Christina Perez | 8/10 | 4389 days | 24% |
| Paula Renton | 8/10 | 4390 days | 24% |
| Maria-Julia Frilaj | 9/10 | 4391 days | 25% |
| Simon Mehlmann | 9/10 | 4391 days | 25% |
| Carolin Siegert | 9/10 | 4391 days | 25% |
| Pavel Jarolimek | 5/10 | 4391 days | 15% |
| Patricia Erni | 8/10 | 4392 days | 24% |
| Robert Erni | 8/10 | 4392 days | 24% |
| Lilli Erni | 8/10 | 4392 days | 24% |
| Erik Nestlez | 8/10 | 4397 days | 24% |
| Wouter Vanmoz | 10/10 | 4398 days | 25% |
| Laure Cops | 9/10 | 4398 days | 25% |
| Annika Marz | 10/10 | 4406 days | 25% |
| Julian Zeissler | 8/10 | 4406 days | 24% |
| Adam | 7/10 | 4406 days | 22% |
| Petra Albrchtoval | 6/10 | 4406 days | 19% |
| Lena Hanhart | 7/10 | 4411 days | 22% |
| Drame Mahmadou | 8/10 | 4411 days | 24% |
| Joanna Mulcahy | 10/10 | 4411 days | 25% |
| Helma Druyken | 9/10 | 4412 days | 25% |
| marcel and conny | 10/10 | 4414 days | 25% |
| Helen | 10/10 | 4414 days | 25% |
| Igor | 7/10 | 4414 days | 22% |
| Ray Bygrave | 9/10 | 4415 days | 25% |
| Maria Camen Santos Lopez | 10/10 | 4415 days | 25% |
| Veeh Barrington | 8/10 | 4415 days | 24% |
| Hirsch Svenja | 10/10 | 4417 days | 25% |
| Mahr Svenja | 7/10 | 4417 days | 22% |
| Johanna Kofler | 6/10 | 4417 days | 19% |
| Kathrin Deichmann | 7/10 | 4419 days | 22% |
| Konrad Ullmann | 8/10 | 4420 days | 24% |
| Lukas Lehmeyer | 8/10 | 4420 days | 24% |
| Mark Hofmann | 9/10 | 4420 days | 25% |
| Louison Laissus | 10/10 | 4423 days | 25% |
| Ennico | 10/10 | 4426 days | 25% |
| Juliane | 7/10 | 4426 days | 22% |
| Hannah | 7/10 | 4426 days | 22% |
| Callum | 6/10 | 4426 days | 19% |
| Barbara | 10/10 | 4426 days | 25% |
| Marinette | 10/10 | 4426 days | 25% |
| Larry Majerus | 10/10 | 4427 days | 25% |
| Jan Majerus | 10/10 | 4427 days | 25% |
| Philip Donachie | 10/10 | 4430 days | 25% |
| Luisa Bach | 10/10 | 4430 days | 25% |
| Karel | 10/10 | 4430 days | 25% |
| Phillip | 8/10 | 4432 days | 24% |
| Libby | 5/10 | 4435 days | 15% |
| Colin Billington | 5/10 | 4436 days | 15% |
| Gassat | 10/10 | 4436 days | 25% |
| Janis Gallois | 8/10 | 4437 days | 24% |
| Andreas Jung | 6/10 | 4438 days | 19% |
| Francisco Pablo Miguel | 8/10 | 4439 days | 24% |
| Constanza Salas | 10/10 | 4447 days | 25% |
| Jesse Flynn | 8/10 | 4449 days | 24% |
| Andrea Hiemer | 10/10 | 4449 days | 25% |
| Bella Danaher | 9/10 | 4451 days | 25% |
| Daniel Danamer | 10/10 | 4451 days | 25% |
| Christina Habranke | 10/10 | 4454 days | 25% |
| Julia Bonisch | 10/10 | 4457 days | 25% |
| Ina Daubenbuechel | 9/10 | 4458 days | 25% |
| Nelle Dutilleur | 8/10 | 4460 days | 24% |
| Johanna Bak | 10/10 | 4461 days | 25% |
| David Esner | 10/10 | 4462 days | 25% |
| Felix | 10/10 | 4462 days | 25% |
| David Brooks | 10/10 | 4462 days | 25% |
| Camille Gagnant | 5/10 | 4463 days | 15% |
| kamil Benes | 6/10 | 4470 days | 19% |
| Johannes Markus | 6/10 | 4471 days | 19% |
| Greg Fischer | 10/10 | 4471 days | 25% |
| Harel Cliad | 10/10 | 4471 days | 25% |
| Danica Vrsljko | 7/10 | 4471 days | 22% |
| Simon Cassie | 9/10 | 4472 days | 25% |
| nimrod yaron | 10/10 | 4472 days | 25% |
| Claire Dann | 7/10 | 4473 days | 22% |
| Carina Huhmann | 8/10 | 4478 days | 24% |
| Anne Schneider | 10/10 | 4478 days | 25% |
| Hennk Hartke | 9/10 | 4479 days | 25% |
| Charles Busnel | 10/10 | 4480 days | 25% |
| Paige Galbraith | 8/10 | 4481 days | 24% |
| Bjorn Van Mulders | 9/10 | 4483 days | 25% |
| Kim Maertens | 8/10 | 4483 days | 24% |
| Eric and Nienke | 10/10 | 4504 days | 25% |
| Elly Kappert | 10/10 | 4534 days | 25% |
| Sylvia Klatt | 10/10 | 4748 days | 25% |
| Supiot Zudovic | 10/10 | 4761 days | 25% |
| Fjord | 9/10 | 4763 days | 25% |
| Sophie Spady | 10/10 | 4765 days | 25% |
| Soizic | 9/10 | 4765 days | 25% |
| Christofer Tonn | 10/10 | 4765 days | 25% |
| Ken Milligan | 8/10 | 4766 days | 24% |
| Sarah Horn | 9/10 | 4767 days | 25% |
| Yu-Ti Chu | 8/10 | 4770 days | 24% |
| Ton Martens | 10/10 | 4770 days | 25% |
| Hendrik Rother | 9/10 | 4770 days | 25% |
| Nora | 8/10 | 4772 days | 24% |
| Katey Justice | 10/10 | 4774 days | 25% |
| Douglas Walker | 8/10 | 4774 days | 24% |
| tim wettack | 10/10 | 4779 days | 25% |
| Marketa | 9/10 | 4779 days | 25% |
| Sabisch Moritz | 9/10 | 4779 days | 25% |
| Stella Thoben | 10/10 | 4781 days | 25% |
| Paul Liecke | 9/10 | 4781 days | 25% |
| Caderet | 10/10 | 4781 days | 25% |
| James Young | 10/10 | 4781 days | 25% |
| Florent Corino | 9/10 | 4783 days | 25% |
| Lea Bulle | 9/10 | 4783 days | 25% |
| Tobi | 5/10 | 4784 days | 15% |
| Ian | 8/10 | 4785 days | 24% |
| Anna Niesl | 10/10 | 4785 days | 25% |
| Janine Kohlgrueler | 9/10 | 4786 days | 25% |
| Arno Leleu | 8/10 | 4788 days | 24% |
| Alessa Ndra | 10/10 | 4789 days | 25% |
| Patrick O'Connell | 10/10 | 4789 days | 25% |
| Francois Marchar | 6/10 | 4789 days | 19% |
| Kristine and William | 5/10 | 4792 days | 15% |
| Veronica and Jordi | 10/10 | 4798 days | 25% |
| Johnny McManmon | 9/10 | 4800 days | 25% |
| Christoph Mueller | 6/10 | 4801 days | 19% |
| Nora and Edward | 8/10 | 4802 days | 24% |
| Christina Rodewald | 8/10 | 4812 days | 24% |
| Nadine and Jan | 8/10 | 4851 days | 24% |
| Henrik Steinruecken | 8/10 | 4851 days | 24% |
| Wertra | 9/10 | 4852 days | 25% |
| Aurelie Morin | 9/10 | 4860 days | 25% |
| Leticia Martin | 10/10 | 4860 days | 25% |
| Martin Thomas | 9/10 | 4861 days | 25% |
| Franz Schueler | 10/10 | 4861 days | 25% |
| F Soppelsa | 1/10 | 4862 days | 0% |
| Dirk | 4/10 | 4867 days | 10% |
| Katharina Pape | 8/10 | 4867 days | 24% |
| Abby Rushmer | 9/10 | 4868 days | 25% |
| Sasha and Sandra Bonavia | 10/10 | 4869 days | 25% |
| Dio | 8/10 | 4871 days | 24% |
| Stephan Olivier | 8/10 | 4873 days | 24% |
| Stephan Olivier | 8/10 | 4873 days | 24% |
| Anna | 9/10 | 5110 days | 25% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.