Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2845 days | 100% |
| Rebecca Martin | 10/10 | 2890 days | 97% |
| Sophie Ingram | 10/10 | 3025 days | 88% |
| C Flynn | 1/10 | 3285 days | 29% |
| Josh Lesley-Smith | 10/10 | 3306 days | 70% |
| Marc | 9/10 | 3326 days | 68% |
| Emily Noyd | 9/10 | 3563 days | 53% |
| Cayla Stanley | 10/10 | 3563 days | 53% |
| Salvador Jimenez | 10/10 | 3634 days | 48% |
| Philipp Richter | 6/10 | 3702 days | 38% |
| Simon Quass | 10/10 | 3703 days | 44% |
| Sarah Boettcher | 9/10 | 3710 days | 43% |
| Clement Oudjaovok | 8/10 | 3928 days | 29% |
| Katherine Halliday | 9/10 | 3930 days | 29% |
| Daniela Wall | 7/10 | 3930 days | 27% |
| Katherine Britten | 9/10 | 3933 days | 29% |
| Megan | 10/10 | 3934 days | 29% |
| Nina Müller | 9/10 | 3956 days | 27% |
| Maria Schober | 4/10 | 3957 days | 18% |
| Marie Schmid | 10/10 | 3962 days | 27% |
| Charles Aubry | 10/10 | 3963 days | 27% |
| Arvid Hellquist | 9/10 | 3973 days | 26% |
| Celia Nowak | 8/10 | 3974 days | 26% |
| Jiri Blecha | 8/10 | 3975 days | 26% |
| Marie Weber | 9/10 | 3975 days | 26% |
| Michal Kamradek | 7/10 | 4010 days | 22% |
| Dieter Schmees | 9/10 | 4012 days | 23% |
| Barbara | 9/10 | 4014 days | 23% |
| Mathieu Brunel | 10/10 | 4014 days | 24% |
| Thomas and Sonja | 10/10 | 4023 days | 23% |
| Jam Boggomann | 10/10 | 4027 days | 23% |
| Pauline Gibson | 10/10 | 4029 days | 23% |
| Ian Brand | 10/10 | 4030 days | 23% |
| Antoine Vernay | 8/10 | 4036 days | 22% |
| Shona MacDonald | 10/10 | 4272 days | 7% |
| Ane Didriksen | 10/10 | 4272 days | 7% |
| Iris Anette Berger | 10/10 | 4272 days | 7% |
| Claudia de Winter | 7/10 | 4277 days | 6% |
| Cecilia Anderson | 4/10 | 4277 days | 4% |
| Christina Perez | 8/10 | 4281 days | 6% |
| Paula Renton | 8/10 | 4282 days | 6% |
| Maria-Julia Frilaj | 9/10 | 4283 days | 6% |
| Simon Mehlmann | 9/10 | 4283 days | 6% |
| Carolin Siegert | 9/10 | 4283 days | 6% |
| Pavel Jarolimek | 5/10 | 4283 days | 5% |
| Patricia Erni | 8/10 | 4284 days | 6% |
| Robert Erni | 8/10 | 4284 days | 6% |
| Lilli Erni | 8/10 | 4284 days | 6% |
| Erik Nestlez | 8/10 | 4289 days | 6% |
| Wouter Vanmoz | 10/10 | 4290 days | 6% |
| Laure Cops | 9/10 | 4290 days | 6% |
| Annika Marz | 10/10 | 4298 days | 5% |
| Julian Zeissler | 8/10 | 4298 days | 5% |
| Adam | 7/10 | 4298 days | 5% |
| Petra Albrchtoval | 6/10 | 4298 days | 4% |
| Lena Hanhart | 7/10 | 4303 days | 4% |
| Drame Mahmadou | 8/10 | 4303 days | 5% |
| Joanna Mulcahy | 10/10 | 4303 days | 5% |
| Helma Druyken | 9/10 | 4304 days | 5% |
| marcel and conny | 10/10 | 4306 days | 5% |
| Helen | 10/10 | 4306 days | 5% |
| Igor | 7/10 | 4306 days | 4% |
| Ray Bygrave | 9/10 | 4307 days | 4% |
| Maria Camen Santos Lopez | 10/10 | 4307 days | 4% |
| Veeh Barrington | 8/10 | 4307 days | 4% |
| Hirsch Svenja | 10/10 | 4309 days | 4% |
| Mahr Svenja | 7/10 | 4309 days | 4% |
| Johanna Kofler | 6/10 | 4309 days | 4% |
| Kathrin Deichmann | 7/10 | 4311 days | 4% |
| Konrad Ullmann | 8/10 | 4312 days | 4% |
| Lukas Lehmeyer | 8/10 | 4312 days | 4% |
| Mark Hofmann | 9/10 | 4312 days | 4% |
| Louison Laissus | 10/10 | 4315 days | 4% |
| Ennico | 10/10 | 4318 days | 4% |
| Juliane | 7/10 | 4318 days | 3% |
| Hannah | 7/10 | 4318 days | 3% |
| Callum | 6/10 | 4318 days | 3% |
| Barbara | 10/10 | 4318 days | 4% |
| Marinette | 10/10 | 4318 days | 4% |
| Larry Majerus | 10/10 | 4319 days | 4% |
| Jan Majerus | 10/10 | 4319 days | 4% |
| Philip Donachie | 10/10 | 4322 days | 3% |
| Luisa Bach | 10/10 | 4322 days | 3% |
| Karel | 10/10 | 4322 days | 3% |
| Phillip | 8/10 | 4324 days | 3% |
| Libby | 5/10 | 4327 days | 2% |
| Colin Billington | 5/10 | 4328 days | 2% |
| Gassat | 10/10 | 4328 days | 3% |
| Janis Gallois | 8/10 | 4329 days | 3% |
| Andreas Jung | 6/10 | 4330 days | 2% |
| Francisco Pablo Miguel | 8/10 | 4331 days | 3% |
| Constanza Salas | 10/10 | 4339 days | 2% |
| Jesse Flynn | 8/10 | 4341 days | 2% |
| Andrea Hiemer | 10/10 | 4341 days | 2% |
| Bella Danaher | 9/10 | 4343 days | 2% |
| Daniel Danamer | 10/10 | 4343 days | 2% |
| Christina Habranke | 10/10 | 4346 days | 2% |
| Julia Bonisch | 10/10 | 4349 days | 2% |
| Ina Daubenbuechel | 9/10 | 4350 days | 2% |
| Nelle Dutilleur | 8/10 | 4352 days | 1% |
| Johanna Bak | 10/10 | 4353 days | 1% |
| David Esner | 10/10 | 4354 days | 1% |
| Felix | 10/10 | 4354 days | 1% |
| David Brooks | 10/10 | 4354 days | 1% |
| Camille Gagnant | 5/10 | 4355 days | 1% |
| kamil Benes | 6/10 | 4362 days | 1% |
| Johannes Markus | 6/10 | 4363 days | 1% |
| Greg Fischer | 10/10 | 4363 days | 1% |
| Harel Cliad | 10/10 | 4363 days | 1% |
| Danica Vrsljko | 7/10 | 4363 days | 1% |
| Simon Cassie | 9/10 | 4364 days | 1% |
| nimrod yaron | 10/10 | 4364 days | 1% |
| Claire Dann | 7/10 | 4365 days | 1% |
| Carina Huhmann | 8/10 | 4370 days | 0% |
| Anne Schneider | 10/10 | 4370 days | 0% |
| Hennk Hartke | 9/10 | 4371 days | 0% |
| Charles Busnel | 10/10 | 4372 days | 0% |
| Paige Galbraith | 8/10 | 4373 days | 0% |
| Bjorn Van Mulders | 9/10 | 4375 days | 0% |
| Kim Maertens | 8/10 | 4375 days | 0% |
| Eric and Nienke | 10/10 | 4396 days | 33% |
| Elly Kappert | 10/10 | 4426 days | 33% |
| Sylvia Klatt | 10/10 | 4640 days | 33% |
| Supiot Zudovic | 10/10 | 4653 days | 33% |
| Fjord | 9/10 | 4655 days | 33% |
| Sophie Spady | 10/10 | 4657 days | 33% |
| Soizic | 9/10 | 4657 days | 33% |
| Christofer Tonn | 10/10 | 4657 days | 33% |
| Ken Milligan | 8/10 | 4658 days | 32% |
| Sarah Horn | 9/10 | 4659 days | 33% |
| Yu-Ti Chu | 8/10 | 4662 days | 32% |
| Ton Martens | 10/10 | 4662 days | 33% |
| Hendrik Rother | 9/10 | 4662 days | 33% |
| Nora | 8/10 | 4664 days | 32% |
| Katey Justice | 10/10 | 4666 days | 33% |
| Douglas Walker | 8/10 | 4666 days | 32% |
| tim wettack | 10/10 | 4671 days | 33% |
| Marketa | 9/10 | 4671 days | 33% |
| Sabisch Moritz | 9/10 | 4671 days | 33% |
| Stella Thoben | 10/10 | 4673 days | 33% |
| Paul Liecke | 9/10 | 4673 days | 33% |
| Caderet | 10/10 | 4673 days | 33% |
| James Young | 10/10 | 4673 days | 33% |
| Florent Corino | 9/10 | 4675 days | 33% |
| Lea Bulle | 9/10 | 4675 days | 33% |
| Tobi | 5/10 | 4676 days | 25% |
| Ian | 8/10 | 4677 days | 32% |
| Anna Niesl | 10/10 | 4677 days | 33% |
| Janine Kohlgrueler | 9/10 | 4678 days | 33% |
| Arno Leleu | 8/10 | 4680 days | 32% |
| Alessa Ndra | 10/10 | 4681 days | 33% |
| Patrick O'Connell | 10/10 | 4681 days | 33% |
| Francois Marchar | 6/10 | 4681 days | 28% |
| Kristine and William | 5/10 | 4684 days | 25% |
| Veronica and Jordi | 10/10 | 4690 days | 33% |
| Johnny McManmon | 9/10 | 4692 days | 33% |
| Christoph Mueller | 6/10 | 4693 days | 28% |
| Nora and Edward | 8/10 | 4694 days | 32% |
| Christina Rodewald | 8/10 | 4704 days | 32% |
| Nadine and Jan | 8/10 | 4743 days | 32% |
| Henrik Steinruecken | 8/10 | 4743 days | 32% |
| Wertra | 9/10 | 4744 days | 33% |
| Aurelie Morin | 9/10 | 4752 days | 33% |
| Leticia Martin | 10/10 | 4752 days | 33% |
| Martin Thomas | 9/10 | 4753 days | 33% |
| Franz Schueler | 10/10 | 4753 days | 33% |
| F Soppelsa | 1/10 | 4754 days | 13% |
| Dirk | 4/10 | 4759 days | 22% |
| Katharina Pape | 8/10 | 4759 days | 32% |
| Abby Rushmer | 9/10 | 4760 days | 33% |
| Sasha and Sandra Bonavia | 10/10 | 4761 days | 33% |
| Dio | 8/10 | 4763 days | 32% |
| Stephan Olivier | 8/10 | 4765 days | 32% |
| Stephan Olivier | 8/10 | 4765 days | 32% |
| Anna | 9/10 | 5003 days | 33% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.