Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3053 days | 100% |
| Rebecca Martin | 10/10 | 3098 days | 96% |
| Sophie Ingram | 10/10 | 3233 days | 85% |
| C Flynn | 1/10 | 3493 days | 19% |
| Josh Lesley-Smith | 10/10 | 3514 days | 61% |
| Marc | 9/10 | 3534 days | 59% |
| Emily Noyd | 9/10 | 3771 days | 39% |
| Cayla Stanley | 10/10 | 3771 days | 40% |
| Salvador Jimenez | 10/10 | 3842 days | 34% |
| Philipp Richter | 6/10 | 3910 days | 23% |
| Simon Quass | 10/10 | 3911 days | 28% |
| Sarah Boettcher | 9/10 | 3918 days | 27% |
| Clement Oudjaovok | 8/10 | 4136 days | 9% |
| Katherine Halliday | 9/10 | 4138 days | 9% |
| Daniela Wall | 7/10 | 4138 days | 8% |
| Katherine Britten | 9/10 | 4141 days | 9% |
| Megan | 10/10 | 4142 days | 9% |
| Nina Müller | 9/10 | 4164 days | 7% |
| Maria Schober | 4/10 | 4165 days | 1% |
| Marie Schmid | 10/10 | 4170 days | 6% |
| Charles Aubry | 10/10 | 4171 days | 6% |
| Arvid Hellquist | 9/10 | 4181 days | 5% |
| Celia Nowak | 8/10 | 4182 days | 5% |
| Jiri Blecha | 8/10 | 4183 days | 5% |
| Marie Weber | 9/10 | 4183 days | 5% |
| Michal Kamradek | 7/10 | 4218 days | 1% |
| Dieter Schmees | 9/10 | 4220 days | 2% |
| Barbara | 9/10 | 4222 days | 2% |
| Mathieu Brunel | 10/10 | 4222 days | 2% |
| Thomas and Sonja | 10/10 | 4231 days | 1% |
| Jam Boggomann | 10/10 | 4235 days | 1% |
| Pauline Gibson | 10/10 | 4237 days | 1% |
| Ian Brand | 10/10 | 4238 days | 1% |
| Antoine Vernay | 8/10 | 4244 days | 0% |
| Shona MacDonald | 10/10 | 4480 days | 32% |
| Ane Didriksen | 10/10 | 4480 days | 32% |
| Iris Anette Berger | 10/10 | 4480 days | 32% |
| Claudia de Winter | 7/10 | 4485 days | 29% |
| Cecilia Anderson | 4/10 | 4485 days | 17% |
| Christina Perez | 8/10 | 4489 days | 31% |
| Paula Renton | 8/10 | 4490 days | 31% |
| Maria-Julia Frilaj | 9/10 | 4491 days | 31% |
| Simon Mehlmann | 9/10 | 4491 days | 31% |
| Carolin Siegert | 9/10 | 4491 days | 31% |
| Pavel Jarolimek | 5/10 | 4491 days | 21% |
| Patricia Erni | 8/10 | 4492 days | 31% |
| Robert Erni | 8/10 | 4492 days | 31% |
| Lilli Erni | 8/10 | 4492 days | 31% |
| Erik Nestlez | 8/10 | 4497 days | 31% |
| Wouter Vanmoz | 10/10 | 4498 days | 32% |
| Laure Cops | 9/10 | 4498 days | 31% |
| Annika Marz | 10/10 | 4506 days | 32% |
| Julian Zeissler | 8/10 | 4506 days | 31% |
| Adam | 7/10 | 4506 days | 29% |
| Petra Albrchtoval | 6/10 | 4506 days | 26% |
| Lena Hanhart | 7/10 | 4511 days | 29% |
| Drame Mahmadou | 8/10 | 4511 days | 31% |
| Joanna Mulcahy | 10/10 | 4511 days | 32% |
| Helma Druyken | 9/10 | 4512 days | 31% |
| marcel and conny | 10/10 | 4514 days | 32% |
| Helen | 10/10 | 4514 days | 32% |
| Igor | 7/10 | 4514 days | 29% |
| Ray Bygrave | 9/10 | 4515 days | 31% |
| Maria Camen Santos Lopez | 10/10 | 4515 days | 32% |
| Veeh Barrington | 8/10 | 4515 days | 31% |
| Hirsch Svenja | 10/10 | 4517 days | 32% |
| Mahr Svenja | 7/10 | 4517 days | 29% |
| Johanna Kofler | 6/10 | 4517 days | 26% |
| Kathrin Deichmann | 7/10 | 4519 days | 29% |
| Konrad Ullmann | 8/10 | 4520 days | 31% |
| Lukas Lehmeyer | 8/10 | 4520 days | 31% |
| Mark Hofmann | 9/10 | 4520 days | 31% |
| Louison Laissus | 10/10 | 4523 days | 32% |
| Ennico | 10/10 | 4526 days | 32% |
| Juliane | 7/10 | 4526 days | 29% |
| Hannah | 7/10 | 4526 days | 29% |
| Callum | 6/10 | 4526 days | 26% |
| Barbara | 10/10 | 4526 days | 32% |
| Marinette | 10/10 | 4526 days | 32% |
| Larry Majerus | 10/10 | 4527 days | 32% |
| Jan Majerus | 10/10 | 4527 days | 32% |
| Philip Donachie | 10/10 | 4530 days | 32% |
| Luisa Bach | 10/10 | 4530 days | 32% |
| Karel | 10/10 | 4530 days | 32% |
| Phillip | 8/10 | 4532 days | 31% |
| Libby | 5/10 | 4535 days | 21% |
| Colin Billington | 5/10 | 4536 days | 21% |
| Gassat | 10/10 | 4536 days | 32% |
| Janis Gallois | 8/10 | 4537 days | 31% |
| Andreas Jung | 6/10 | 4538 days | 26% |
| Francisco Pablo Miguel | 8/10 | 4539 days | 31% |
| Constanza Salas | 10/10 | 4547 days | 32% |
| Jesse Flynn | 8/10 | 4549 days | 31% |
| Andrea Hiemer | 10/10 | 4549 days | 32% |
| Bella Danaher | 9/10 | 4551 days | 31% |
| Daniel Danamer | 10/10 | 4551 days | 32% |
| Christina Habranke | 10/10 | 4554 days | 32% |
| Julia Bonisch | 10/10 | 4557 days | 32% |
| Ina Daubenbuechel | 9/10 | 4558 days | 31% |
| Nelle Dutilleur | 8/10 | 4560 days | 31% |
| Johanna Bak | 10/10 | 4561 days | 32% |
| David Esner | 10/10 | 4562 days | 32% |
| Felix | 10/10 | 4562 days | 32% |
| David Brooks | 10/10 | 4562 days | 32% |
| Camille Gagnant | 5/10 | 4563 days | 21% |
| kamil Benes | 6/10 | 4570 days | 26% |
| Johannes Markus | 6/10 | 4571 days | 26% |
| Greg Fischer | 10/10 | 4571 days | 32% |
| Harel Cliad | 10/10 | 4571 days | 32% |
| Danica Vrsljko | 7/10 | 4571 days | 29% |
| Simon Cassie | 9/10 | 4572 days | 31% |
| nimrod yaron | 10/10 | 4572 days | 32% |
| Claire Dann | 7/10 | 4573 days | 29% |
| Carina Huhmann | 8/10 | 4578 days | 31% |
| Anne Schneider | 10/10 | 4578 days | 32% |
| Hennk Hartke | 9/10 | 4579 days | 31% |
| Charles Busnel | 10/10 | 4580 days | 32% |
| Paige Galbraith | 8/10 | 4581 days | 31% |
| Bjorn Van Mulders | 9/10 | 4583 days | 31% |
| Kim Maertens | 8/10 | 4583 days | 31% |
| Eric and Nienke | 10/10 | 4604 days | 32% |
| Elly Kappert | 10/10 | 4634 days | 32% |
| Sylvia Klatt | 10/10 | 4848 days | 32% |
| Supiot Zudovic | 10/10 | 4861 days | 32% |
| Fjord | 9/10 | 4863 days | 31% |
| Sophie Spady | 10/10 | 4865 days | 32% |
| Soizic | 9/10 | 4865 days | 31% |
| Christofer Tonn | 10/10 | 4865 days | 32% |
| Ken Milligan | 8/10 | 4866 days | 31% |
| Sarah Horn | 9/10 | 4867 days | 31% |
| Yu-Ti Chu | 8/10 | 4870 days | 31% |
| Ton Martens | 10/10 | 4870 days | 32% |
| Hendrik Rother | 9/10 | 4870 days | 31% |
| Nora | 8/10 | 4872 days | 31% |
| Katey Justice | 10/10 | 4874 days | 32% |
| Douglas Walker | 8/10 | 4874 days | 31% |
| tim wettack | 10/10 | 4879 days | 32% |
| Marketa | 9/10 | 4879 days | 31% |
| Sabisch Moritz | 9/10 | 4879 days | 31% |
| Stella Thoben | 10/10 | 4881 days | 32% |
| Paul Liecke | 9/10 | 4881 days | 31% |
| Caderet | 10/10 | 4881 days | 32% |
| James Young | 10/10 | 4881 days | 32% |
| Florent Corino | 9/10 | 4883 days | 31% |
| Lea Bulle | 9/10 | 4883 days | 31% |
| Tobi | 5/10 | 4884 days | 21% |
| Ian | 8/10 | 4885 days | 31% |
| Anna Niesl | 10/10 | 4885 days | 32% |
| Janine Kohlgrueler | 9/10 | 4886 days | 31% |
| Arno Leleu | 8/10 | 4888 days | 31% |
| Alessa Ndra | 10/10 | 4889 days | 32% |
| Patrick O'Connell | 10/10 | 4889 days | 32% |
| Francois Marchar | 6/10 | 4889 days | 26% |
| Kristine and William | 5/10 | 4892 days | 21% |
| Veronica and Jordi | 10/10 | 4898 days | 32% |
| Johnny McManmon | 9/10 | 4900 days | 31% |
| Christoph Mueller | 6/10 | 4901 days | 26% |
| Nora and Edward | 8/10 | 4902 days | 31% |
| Christina Rodewald | 8/10 | 4912 days | 31% |
| Nadine and Jan | 8/10 | 4951 days | 31% |
| Henrik Steinruecken | 8/10 | 4951 days | 31% |
| Wertra | 9/10 | 4952 days | 31% |
| Aurelie Morin | 9/10 | 4960 days | 31% |
| Leticia Martin | 10/10 | 4960 days | 32% |
| Martin Thomas | 9/10 | 4961 days | 31% |
| Franz Schueler | 10/10 | 4961 days | 32% |
| F Soppelsa | 1/10 | 4962 days | 6% |
| Dirk | 4/10 | 4967 days | 17% |
| Katharina Pape | 8/10 | 4967 days | 31% |
| Abby Rushmer | 9/10 | 4968 days | 31% |
| Sasha and Sandra Bonavia | 10/10 | 4969 days | 32% |
| Dio | 8/10 | 4971 days | 31% |
| Stephan Olivier | 8/10 | 4973 days | 31% |
| Stephan Olivier | 8/10 | 4973 days | 31% |
| Anna | 9/10 | 5211 days | 31% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.