Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3013 days | 100% |
| Rebecca Martin | 10/10 | 3058 days | 96% |
| Sophie Ingram | 10/10 | 3193 days | 85% |
| C Flynn | 1/10 | 3453 days | 17% |
| Josh Lesley-Smith | 10/10 | 3474 days | 62% |
| Marc | 9/10 | 3494 days | 59% |
| Emily Noyd | 9/10 | 3731 days | 40% |
| Cayla Stanley | 10/10 | 3731 days | 40% |
| Salvador Jimenez | 10/10 | 3802 days | 34% |
| Philipp Richter | 6/10 | 3870 days | 23% |
| Simon Quass | 10/10 | 3871 days | 29% |
| Sarah Boettcher | 9/10 | 3878 days | 28% |
| Clement Oudjaovok | 8/10 | 4096 days | 9% |
| Katherine Halliday | 9/10 | 4098 days | 9% |
| Daniela Wall | 7/10 | 4098 days | 8% |
| Katherine Britten | 9/10 | 4101 days | 9% |
| Megan | 10/10 | 4102 days | 9% |
| Nina Müller | 9/10 | 4124 days | 7% |
| Maria Schober | 4/10 | 4125 days | 0% |
| Marie Schmid | 10/10 | 4130 days | 7% |
| Charles Aubry | 10/10 | 4131 days | 7% |
| Arvid Hellquist | 9/10 | 4141 days | 6% |
| Celia Nowak | 8/10 | 4142 days | 6% |
| Jiri Blecha | 8/10 | 4143 days | 5% |
| Marie Weber | 9/10 | 4143 days | 6% |
| Michal Kamradek | 7/10 | 4178 days | 2% |
| Dieter Schmees | 9/10 | 4180 days | 3% |
| Barbara | 9/10 | 4182 days | 2% |
| Mathieu Brunel | 10/10 | 4182 days | 3% |
| Thomas and Sonja | 10/10 | 4191 days | 2% |
| Jam Boggomann | 10/10 | 4195 days | 2% |
| Pauline Gibson | 10/10 | 4197 days | 1% |
| Ian Brand | 10/10 | 4198 days | 1% |
| Antoine Vernay | 8/10 | 4204 days | 0% |
| Shona MacDonald | 10/10 | 4440 days | 29% |
| Ane Didriksen | 10/10 | 4440 days | 29% |
| Iris Anette Berger | 10/10 | 4440 days | 29% |
| Claudia de Winter | 7/10 | 4445 days | 26% |
| Cecilia Anderson | 4/10 | 4445 days | 14% |
| Christina Perez | 8/10 | 4449 days | 28% |
| Paula Renton | 8/10 | 4450 days | 28% |
| Maria-Julia Frilaj | 9/10 | 4451 days | 28% |
| Simon Mehlmann | 9/10 | 4451 days | 28% |
| Carolin Siegert | 9/10 | 4451 days | 28% |
| Pavel Jarolimek | 5/10 | 4451 days | 19% |
| Patricia Erni | 8/10 | 4452 days | 28% |
| Robert Erni | 8/10 | 4452 days | 28% |
| Lilli Erni | 8/10 | 4452 days | 28% |
| Erik Nestlez | 8/10 | 4457 days | 28% |
| Wouter Vanmoz | 10/10 | 4458 days | 29% |
| Laure Cops | 9/10 | 4458 days | 28% |
| Annika Marz | 10/10 | 4466 days | 29% |
| Julian Zeissler | 8/10 | 4466 days | 28% |
| Adam | 7/10 | 4466 days | 26% |
| Petra Albrchtoval | 6/10 | 4466 days | 23% |
| Lena Hanhart | 7/10 | 4471 days | 26% |
| Drame Mahmadou | 8/10 | 4471 days | 28% |
| Joanna Mulcahy | 10/10 | 4471 days | 29% |
| Helma Druyken | 9/10 | 4472 days | 28% |
| marcel and conny | 10/10 | 4474 days | 29% |
| Helen | 10/10 | 4474 days | 29% |
| Igor | 7/10 | 4474 days | 26% |
| Ray Bygrave | 9/10 | 4475 days | 28% |
| Maria Camen Santos Lopez | 10/10 | 4475 days | 29% |
| Veeh Barrington | 8/10 | 4475 days | 28% |
| Hirsch Svenja | 10/10 | 4477 days | 29% |
| Mahr Svenja | 7/10 | 4477 days | 26% |
| Johanna Kofler | 6/10 | 4477 days | 23% |
| Kathrin Deichmann | 7/10 | 4479 days | 26% |
| Konrad Ullmann | 8/10 | 4480 days | 28% |
| Lukas Lehmeyer | 8/10 | 4480 days | 28% |
| Mark Hofmann | 9/10 | 4480 days | 28% |
| Louison Laissus | 10/10 | 4483 days | 29% |
| Ennico | 10/10 | 4486 days | 29% |
| Juliane | 7/10 | 4486 days | 26% |
| Hannah | 7/10 | 4486 days | 26% |
| Callum | 6/10 | 4486 days | 23% |
| Barbara | 10/10 | 4486 days | 29% |
| Marinette | 10/10 | 4486 days | 29% |
| Larry Majerus | 10/10 | 4487 days | 29% |
| Jan Majerus | 10/10 | 4487 days | 29% |
| Philip Donachie | 10/10 | 4490 days | 29% |
| Luisa Bach | 10/10 | 4490 days | 29% |
| Karel | 10/10 | 4490 days | 29% |
| Phillip | 8/10 | 4492 days | 28% |
| Libby | 5/10 | 4495 days | 19% |
| Colin Billington | 5/10 | 4496 days | 19% |
| Gassat | 10/10 | 4496 days | 29% |
| Janis Gallois | 8/10 | 4497 days | 28% |
| Andreas Jung | 6/10 | 4498 days | 23% |
| Francisco Pablo Miguel | 8/10 | 4499 days | 28% |
| Constanza Salas | 10/10 | 4507 days | 29% |
| Jesse Flynn | 8/10 | 4509 days | 28% |
| Andrea Hiemer | 10/10 | 4509 days | 29% |
| Bella Danaher | 9/10 | 4511 days | 28% |
| Daniel Danamer | 10/10 | 4511 days | 29% |
| Christina Habranke | 10/10 | 4514 days | 29% |
| Julia Bonisch | 10/10 | 4517 days | 29% |
| Ina Daubenbuechel | 9/10 | 4518 days | 28% |
| Nelle Dutilleur | 8/10 | 4520 days | 28% |
| Johanna Bak | 10/10 | 4521 days | 29% |
| David Esner | 10/10 | 4522 days | 29% |
| Felix | 10/10 | 4522 days | 29% |
| David Brooks | 10/10 | 4522 days | 29% |
| Camille Gagnant | 5/10 | 4523 days | 19% |
| kamil Benes | 6/10 | 4530 days | 23% |
| Johannes Markus | 6/10 | 4531 days | 23% |
| Greg Fischer | 10/10 | 4531 days | 29% |
| Harel Cliad | 10/10 | 4531 days | 29% |
| Danica Vrsljko | 7/10 | 4531 days | 26% |
| Simon Cassie | 9/10 | 4532 days | 28% |
| nimrod yaron | 10/10 | 4532 days | 29% |
| Claire Dann | 7/10 | 4533 days | 26% |
| Carina Huhmann | 8/10 | 4538 days | 28% |
| Anne Schneider | 10/10 | 4538 days | 29% |
| Hennk Hartke | 9/10 | 4539 days | 28% |
| Charles Busnel | 10/10 | 4540 days | 29% |
| Paige Galbraith | 8/10 | 4541 days | 28% |
| Bjorn Van Mulders | 9/10 | 4543 days | 28% |
| Kim Maertens | 8/10 | 4543 days | 28% |
| Eric and Nienke | 10/10 | 4564 days | 29% |
| Elly Kappert | 10/10 | 4594 days | 29% |
| Sylvia Klatt | 10/10 | 4808 days | 29% |
| Supiot Zudovic | 10/10 | 4821 days | 29% |
| Fjord | 9/10 | 4823 days | 28% |
| Sophie Spady | 10/10 | 4825 days | 29% |
| Soizic | 9/10 | 4825 days | 28% |
| Christofer Tonn | 10/10 | 4825 days | 29% |
| Ken Milligan | 8/10 | 4826 days | 28% |
| Sarah Horn | 9/10 | 4827 days | 28% |
| Yu-Ti Chu | 8/10 | 4830 days | 28% |
| Ton Martens | 10/10 | 4830 days | 29% |
| Hendrik Rother | 9/10 | 4830 days | 28% |
| Nora | 8/10 | 4832 days | 28% |
| Katey Justice | 10/10 | 4834 days | 29% |
| Douglas Walker | 8/10 | 4834 days | 28% |
| tim wettack | 10/10 | 4839 days | 29% |
| Marketa | 9/10 | 4839 days | 28% |
| Sabisch Moritz | 9/10 | 4839 days | 28% |
| Stella Thoben | 10/10 | 4841 days | 29% |
| Paul Liecke | 9/10 | 4841 days | 28% |
| Caderet | 10/10 | 4841 days | 29% |
| James Young | 10/10 | 4841 days | 29% |
| Florent Corino | 9/10 | 4843 days | 28% |
| Lea Bulle | 9/10 | 4843 days | 28% |
| Tobi | 5/10 | 4844 days | 19% |
| Ian | 8/10 | 4845 days | 28% |
| Anna Niesl | 10/10 | 4845 days | 29% |
| Janine Kohlgrueler | 9/10 | 4846 days | 28% |
| Arno Leleu | 8/10 | 4848 days | 28% |
| Alessa Ndra | 10/10 | 4849 days | 29% |
| Patrick O'Connell | 10/10 | 4849 days | 29% |
| Francois Marchar | 6/10 | 4849 days | 23% |
| Kristine and William | 5/10 | 4852 days | 19% |
| Veronica and Jordi | 10/10 | 4858 days | 29% |
| Johnny McManmon | 9/10 | 4860 days | 28% |
| Christoph Mueller | 6/10 | 4861 days | 23% |
| Nora and Edward | 8/10 | 4862 days | 28% |
| Christina Rodewald | 8/10 | 4872 days | 28% |
| Nadine and Jan | 8/10 | 4911 days | 28% |
| Henrik Steinruecken | 8/10 | 4911 days | 28% |
| Wertra | 9/10 | 4912 days | 28% |
| Aurelie Morin | 9/10 | 4920 days | 28% |
| Leticia Martin | 10/10 | 4920 days | 29% |
| Martin Thomas | 9/10 | 4921 days | 28% |
| Franz Schueler | 10/10 | 4921 days | 29% |
| F Soppelsa | 1/10 | 4922 days | 3% |
| Dirk | 4/10 | 4927 days | 14% |
| Katharina Pape | 8/10 | 4927 days | 28% |
| Abby Rushmer | 9/10 | 4928 days | 28% |
| Sasha and Sandra Bonavia | 10/10 | 4929 days | 29% |
| Dio | 8/10 | 4931 days | 28% |
| Stephan Olivier | 8/10 | 4933 days | 28% |
| Stephan Olivier | 8/10 | 4933 days | 28% |
| Anna | 9/10 | 5171 days | 28% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.