G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2993 days | 100% |
| Rebecca Martin | 10/10 | 3038 days | 96% |
| Sophie Ingram | 10/10 | 3173 days | 85% |
| C Flynn | 1/10 | 3433 days | 17% |
| Josh Lesley-Smith | 10/10 | 3454 days | 62% |
| Marc | 9/10 | 3474 days | 59% |
| Emily Noyd | 9/10 | 3711 days | 40% |
| Cayla Stanley | 10/10 | 3711 days | 41% |
| Salvador Jimenez | 10/10 | 3782 days | 35% |
| Philipp Richter | 6/10 | 3850 days | 23% |
| Simon Quass | 10/10 | 3851 days | 29% |
| Sarah Boettcher | 9/10 | 3858 days | 28% |
| Clement Oudjaovok | 8/10 | 4076 days | 10% |
| Katherine Halliday | 9/10 | 4078 days | 10% |
| Daniela Wall | 7/10 | 4078 days | 8% |
| Katherine Britten | 9/10 | 4081 days | 10% |
| Megan | 10/10 | 4082 days | 10% |
| Nina Müller | 9/10 | 4104 days | 8% |
| Maria Schober | 4/10 | 4105 days | 0% |
| Marie Schmid | 10/10 | 4110 days | 7% |
| Charles Aubry | 10/10 | 4111 days | 7% |
| Arvid Hellquist | 9/10 | 4121 days | 6% |
| Celia Nowak | 8/10 | 4122 days | 6% |
| Jiri Blecha | 8/10 | 4123 days | 6% |
| Marie Weber | 9/10 | 4123 days | 6% |
| Michal Kamradek | 7/10 | 4158 days | 2% |
| Dieter Schmees | 9/10 | 4160 days | 3% |
| Barbara | 9/10 | 4162 days | 3% |
| Mathieu Brunel | 10/10 | 4162 days | 3% |
| Thomas and Sonja | 10/10 | 4171 days | 2% |
| Jam Boggomann | 10/10 | 4175 days | 2% |
| Pauline Gibson | 10/10 | 4177 days | 2% |
| Ian Brand | 10/10 | 4178 days | 2% |
| Antoine Vernay | 8/10 | 4184 days | 1% |
| Shona MacDonald | 10/10 | 4420 days | 27% |
| Ane Didriksen | 10/10 | 4420 days | 27% |
| Iris Anette Berger | 10/10 | 4420 days | 27% |
| Claudia de Winter | 7/10 | 4425 days | 25% |
| Cecilia Anderson | 4/10 | 4425 days | 13% |
| Christina Perez | 8/10 | 4429 days | 27% |
| Paula Renton | 8/10 | 4430 days | 27% |
| Maria-Julia Frilaj | 9/10 | 4431 days | 27% |
| Simon Mehlmann | 9/10 | 4431 days | 27% |
| Carolin Siegert | 9/10 | 4431 days | 27% |
| Pavel Jarolimek | 5/10 | 4431 days | 17% |
| Patricia Erni | 8/10 | 4432 days | 27% |
| Robert Erni | 8/10 | 4432 days | 27% |
| Lilli Erni | 8/10 | 4432 days | 27% |
| Erik Nestlez | 8/10 | 4437 days | 27% |
| Wouter Vanmoz | 10/10 | 4438 days | 27% |
| Laure Cops | 9/10 | 4438 days | 27% |
| Annika Marz | 10/10 | 4446 days | 27% |
| Julian Zeissler | 8/10 | 4446 days | 27% |
| Adam | 7/10 | 4446 days | 25% |
| Petra Albrchtoval | 6/10 | 4446 days | 22% |
| Lena Hanhart | 7/10 | 4451 days | 25% |
| Drame Mahmadou | 8/10 | 4451 days | 27% |
| Joanna Mulcahy | 10/10 | 4451 days | 27% |
| Helma Druyken | 9/10 | 4452 days | 27% |
| marcel and conny | 10/10 | 4454 days | 27% |
| Helen | 10/10 | 4454 days | 27% |
| Igor | 7/10 | 4454 days | 25% |
| Ray Bygrave | 9/10 | 4455 days | 27% |
| Maria Camen Santos Lopez | 10/10 | 4455 days | 27% |
| Veeh Barrington | 8/10 | 4455 days | 27% |
| Hirsch Svenja | 10/10 | 4457 days | 27% |
| Mahr Svenja | 7/10 | 4457 days | 25% |
| Johanna Kofler | 6/10 | 4457 days | 22% |
| Kathrin Deichmann | 7/10 | 4459 days | 25% |
| Konrad Ullmann | 8/10 | 4460 days | 27% |
| Lukas Lehmeyer | 8/10 | 4460 days | 27% |
| Mark Hofmann | 9/10 | 4460 days | 27% |
| Louison Laissus | 10/10 | 4463 days | 27% |
| Ennico | 10/10 | 4466 days | 27% |
| Juliane | 7/10 | 4466 days | 25% |
| Hannah | 7/10 | 4466 days | 25% |
| Callum | 6/10 | 4466 days | 22% |
| Barbara | 10/10 | 4466 days | 27% |
| Marinette | 10/10 | 4466 days | 27% |
| Larry Majerus | 10/10 | 4467 days | 27% |
| Jan Majerus | 10/10 | 4467 days | 27% |
| Philip Donachie | 10/10 | 4470 days | 27% |
| Luisa Bach | 10/10 | 4470 days | 27% |
| Karel | 10/10 | 4470 days | 27% |
| Phillip | 8/10 | 4472 days | 27% |
| Libby | 5/10 | 4475 days | 17% |
| Colin Billington | 5/10 | 4476 days | 17% |
| Gassat | 10/10 | 4476 days | 27% |
| Janis Gallois | 8/10 | 4477 days | 27% |
| Andreas Jung | 6/10 | 4478 days | 22% |
| Francisco Pablo Miguel | 8/10 | 4479 days | 27% |
| Constanza Salas | 10/10 | 4487 days | 27% |
| Jesse Flynn | 8/10 | 4489 days | 27% |
| Andrea Hiemer | 10/10 | 4489 days | 27% |
| Bella Danaher | 9/10 | 4491 days | 27% |
| Daniel Danamer | 10/10 | 4491 days | 27% |
| Christina Habranke | 10/10 | 4494 days | 27% |
| Julia Bonisch | 10/10 | 4497 days | 27% |
| Ina Daubenbuechel | 9/10 | 4498 days | 27% |
| Nelle Dutilleur | 8/10 | 4500 days | 27% |
| Johanna Bak | 10/10 | 4501 days | 27% |
| David Esner | 10/10 | 4502 days | 27% |
| Felix | 10/10 | 4502 days | 27% |
| David Brooks | 10/10 | 4502 days | 27% |
| Camille Gagnant | 5/10 | 4503 days | 17% |
| kamil Benes | 6/10 | 4510 days | 22% |
| Johannes Markus | 6/10 | 4511 days | 22% |
| Greg Fischer | 10/10 | 4511 days | 27% |
| Harel Cliad | 10/10 | 4511 days | 27% |
| Danica Vrsljko | 7/10 | 4511 days | 25% |
| Simon Cassie | 9/10 | 4512 days | 27% |
| nimrod yaron | 10/10 | 4512 days | 27% |
| Claire Dann | 7/10 | 4513 days | 25% |
| Carina Huhmann | 8/10 | 4518 days | 27% |
| Anne Schneider | 10/10 | 4518 days | 27% |
| Hennk Hartke | 9/10 | 4519 days | 27% |
| Charles Busnel | 10/10 | 4520 days | 27% |
| Paige Galbraith | 8/10 | 4521 days | 27% |
| Bjorn Van Mulders | 9/10 | 4523 days | 27% |
| Kim Maertens | 8/10 | 4523 days | 27% |
| Eric and Nienke | 10/10 | 4544 days | 27% |
| Elly Kappert | 10/10 | 4574 days | 27% |
| Sylvia Klatt | 10/10 | 4788 days | 27% |
| Supiot Zudovic | 10/10 | 4801 days | 27% |
| Fjord | 9/10 | 4803 days | 27% |
| Sophie Spady | 10/10 | 4805 days | 27% |
| Soizic | 9/10 | 4805 days | 27% |
| Christofer Tonn | 10/10 | 4805 days | 27% |
| Ken Milligan | 8/10 | 4806 days | 27% |
| Sarah Horn | 9/10 | 4807 days | 27% |
| Yu-Ti Chu | 8/10 | 4810 days | 27% |
| Ton Martens | 10/10 | 4810 days | 27% |
| Hendrik Rother | 9/10 | 4810 days | 27% |
| Nora | 8/10 | 4812 days | 27% |
| Katey Justice | 10/10 | 4814 days | 27% |
| Douglas Walker | 8/10 | 4814 days | 27% |
| tim wettack | 10/10 | 4819 days | 27% |
| Marketa | 9/10 | 4819 days | 27% |
| Sabisch Moritz | 9/10 | 4819 days | 27% |
| Stella Thoben | 10/10 | 4821 days | 27% |
| Paul Liecke | 9/10 | 4821 days | 27% |
| Caderet | 10/10 | 4821 days | 27% |
| James Young | 10/10 | 4821 days | 27% |
| Florent Corino | 9/10 | 4823 days | 27% |
| Lea Bulle | 9/10 | 4823 days | 27% |
| Tobi | 5/10 | 4824 days | 17% |
| Ian | 8/10 | 4825 days | 27% |
| Anna Niesl | 10/10 | 4825 days | 27% |
| Janine Kohlgrueler | 9/10 | 4826 days | 27% |
| Arno Leleu | 8/10 | 4828 days | 27% |
| Alessa Ndra | 10/10 | 4829 days | 27% |
| Patrick O'Connell | 10/10 | 4829 days | 27% |
| Francois Marchar | 6/10 | 4829 days | 22% |
| Kristine and William | 5/10 | 4832 days | 17% |
| Veronica and Jordi | 10/10 | 4838 days | 27% |
| Johnny McManmon | 9/10 | 4840 days | 27% |
| Christoph Mueller | 6/10 | 4841 days | 22% |
| Nora and Edward | 8/10 | 4842 days | 27% |
| Christina Rodewald | 8/10 | 4852 days | 27% |
| Nadine and Jan | 8/10 | 4891 days | 27% |
| Henrik Steinruecken | 8/10 | 4891 days | 27% |
| Wertra | 9/10 | 4892 days | 27% |
| Aurelie Morin | 9/10 | 4900 days | 27% |
| Leticia Martin | 10/10 | 4900 days | 27% |
| Martin Thomas | 9/10 | 4901 days | 27% |
| Franz Schueler | 10/10 | 4901 days | 27% |
| F Soppelsa | 1/10 | 4902 days | 2% |
| Dirk | 4/10 | 4907 days | 13% |
| Katharina Pape | 8/10 | 4907 days | 27% |
| Abby Rushmer | 9/10 | 4908 days | 27% |
| Sasha and Sandra Bonavia | 10/10 | 4909 days | 27% |
| Dio | 8/10 | 4911 days | 27% |
| Stephan Olivier | 8/10 | 4913 days | 27% |
| Stephan Olivier | 8/10 | 4913 days | 27% |
| Anna | 9/10 | 5151 days | 27% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.