G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2932 days | 100% |
| Rebecca Martin | 10/10 | 2977 days | 97% |
| Sophie Ingram | 10/10 | 3112 days | 88% |
| C Flynn | 1/10 | 3372 days | 28% |
| Josh Lesley-Smith | 10/10 | 3393 days | 68% |
| Marc | 9/10 | 3413 days | 66% |
| Emily Noyd | 9/10 | 3650 days | 50% |
| Cayla Stanley | 10/10 | 3650 days | 50% |
| Salvador Jimenez | 10/10 | 3721 days | 45% |
| Philipp Richter | 6/10 | 3789 days | 35% |
| Simon Quass | 10/10 | 3790 days | 41% |
| Sarah Boettcher | 9/10 | 3797 days | 40% |
| Clement Oudjaovok | 8/10 | 4015 days | 25% |
| Katherine Halliday | 9/10 | 4017 days | 25% |
| Daniela Wall | 7/10 | 4017 days | 23% |
| Katherine Britten | 9/10 | 4020 days | 24% |
| Megan | 10/10 | 4021 days | 25% |
| Nina Müller | 9/10 | 4043 days | 23% |
| Maria Schober | 4/10 | 4044 days | 15% |
| Marie Schmid | 10/10 | 4049 days | 23% |
| Charles Aubry | 10/10 | 4050 days | 23% |
| Arvid Hellquist | 9/10 | 4060 days | 22% |
| Celia Nowak | 8/10 | 4061 days | 21% |
| Jiri Blecha | 8/10 | 4062 days | 21% |
| Marie Weber | 9/10 | 4062 days | 22% |
| Michal Kamradek | 7/10 | 4097 days | 18% |
| Dieter Schmees | 9/10 | 4099 days | 19% |
| Barbara | 9/10 | 4101 days | 19% |
| Mathieu Brunel | 10/10 | 4101 days | 19% |
| Thomas and Sonja | 10/10 | 4110 days | 18% |
| Jam Boggomann | 10/10 | 4114 days | 18% |
| Pauline Gibson | 10/10 | 4116 days | 18% |
| Ian Brand | 10/10 | 4117 days | 18% |
| Antoine Vernay | 8/10 | 4123 days | 17% |
| Shona MacDonald | 10/10 | 4359 days | 1% |
| Ane Didriksen | 10/10 | 4359 days | 1% |
| Iris Anette Berger | 10/10 | 4359 days | 1% |
| Claudia de Winter | 7/10 | 4364 days | 1% |
| Cecilia Anderson | 4/10 | 4364 days | 1% |
| Christina Perez | 8/10 | 4368 days | 1% |
| Paula Renton | 8/10 | 4369 days | 1% |
| Maria-Julia Frilaj | 9/10 | 4370 days | 0% |
| Simon Mehlmann | 9/10 | 4370 days | 0% |
| Carolin Siegert | 9/10 | 4370 days | 0% |
| Pavel Jarolimek | 5/10 | 4370 days | 0% |
| Patricia Erni | 8/10 | 4371 days | 0% |
| Robert Erni | 8/10 | 4371 days | 0% |
| Lilli Erni | 8/10 | 4371 days | 0% |
| Erik Nestlez | 8/10 | 4376 days | 0% |
| Wouter Vanmoz | 10/10 | 4377 days | 0% |
| Laure Cops | 9/10 | 4377 days | 0% |
| Annika Marz | 10/10 | 4385 days | 35% |
| Julian Zeissler | 8/10 | 4385 days | 34% |
| Adam | 7/10 | 4385 days | 33% |
| Petra Albrchtoval | 6/10 | 4385 days | 30% |
| Lena Hanhart | 7/10 | 4390 days | 33% |
| Drame Mahmadou | 8/10 | 4390 days | 34% |
| Joanna Mulcahy | 10/10 | 4390 days | 35% |
| Helma Druyken | 9/10 | 4391 days | 35% |
| marcel and conny | 10/10 | 4393 days | 35% |
| Helen | 10/10 | 4393 days | 35% |
| Igor | 7/10 | 4393 days | 33% |
| Ray Bygrave | 9/10 | 4394 days | 35% |
| Maria Camen Santos Lopez | 10/10 | 4394 days | 35% |
| Veeh Barrington | 8/10 | 4394 days | 34% |
| Hirsch Svenja | 10/10 | 4396 days | 35% |
| Mahr Svenja | 7/10 | 4396 days | 33% |
| Johanna Kofler | 6/10 | 4396 days | 30% |
| Kathrin Deichmann | 7/10 | 4398 days | 33% |
| Konrad Ullmann | 8/10 | 4399 days | 34% |
| Lukas Lehmeyer | 8/10 | 4399 days | 34% |
| Mark Hofmann | 9/10 | 4399 days | 35% |
| Louison Laissus | 10/10 | 4402 days | 35% |
| Ennico | 10/10 | 4405 days | 35% |
| Juliane | 7/10 | 4405 days | 33% |
| Hannah | 7/10 | 4405 days | 33% |
| Callum | 6/10 | 4405 days | 30% |
| Barbara | 10/10 | 4405 days | 35% |
| Marinette | 10/10 | 4405 days | 35% |
| Larry Majerus | 10/10 | 4406 days | 35% |
| Jan Majerus | 10/10 | 4406 days | 35% |
| Philip Donachie | 10/10 | 4409 days | 35% |
| Luisa Bach | 10/10 | 4409 days | 35% |
| Karel | 10/10 | 4409 days | 35% |
| Phillip | 8/10 | 4411 days | 34% |
| Libby | 5/10 | 4414 days | 27% |
| Colin Billington | 5/10 | 4415 days | 27% |
| Gassat | 10/10 | 4415 days | 35% |
| Janis Gallois | 8/10 | 4416 days | 34% |
| Andreas Jung | 6/10 | 4417 days | 30% |
| Francisco Pablo Miguel | 8/10 | 4418 days | 34% |
| Constanza Salas | 10/10 | 4426 days | 35% |
| Jesse Flynn | 8/10 | 4428 days | 34% |
| Andrea Hiemer | 10/10 | 4428 days | 35% |
| Bella Danaher | 9/10 | 4430 days | 35% |
| Daniel Danamer | 10/10 | 4430 days | 35% |
| Christina Habranke | 10/10 | 4433 days | 35% |
| Julia Bonisch | 10/10 | 4436 days | 35% |
| Ina Daubenbuechel | 9/10 | 4437 days | 35% |
| Nelle Dutilleur | 8/10 | 4439 days | 34% |
| Johanna Bak | 10/10 | 4440 days | 35% |
| David Esner | 10/10 | 4441 days | 35% |
| Felix | 10/10 | 4441 days | 35% |
| David Brooks | 10/10 | 4441 days | 35% |
| Camille Gagnant | 5/10 | 4442 days | 27% |
| kamil Benes | 6/10 | 4449 days | 30% |
| Johannes Markus | 6/10 | 4450 days | 30% |
| Greg Fischer | 10/10 | 4450 days | 35% |
| Harel Cliad | 10/10 | 4450 days | 35% |
| Danica Vrsljko | 7/10 | 4450 days | 33% |
| Simon Cassie | 9/10 | 4451 days | 35% |
| nimrod yaron | 10/10 | 4451 days | 35% |
| Claire Dann | 7/10 | 4452 days | 33% |
| Carina Huhmann | 8/10 | 4457 days | 34% |
| Anne Schneider | 10/10 | 4457 days | 35% |
| Hennk Hartke | 9/10 | 4458 days | 35% |
| Charles Busnel | 10/10 | 4459 days | 35% |
| Paige Galbraith | 8/10 | 4460 days | 34% |
| Bjorn Van Mulders | 9/10 | 4462 days | 35% |
| Kim Maertens | 8/10 | 4462 days | 34% |
| Eric and Nienke | 10/10 | 4483 days | 35% |
| Elly Kappert | 10/10 | 4513 days | 35% |
| Sylvia Klatt | 10/10 | 4727 days | 35% |
| Supiot Zudovic | 10/10 | 4740 days | 35% |
| Fjord | 9/10 | 4742 days | 35% |
| Sophie Spady | 10/10 | 4744 days | 35% |
| Soizic | 9/10 | 4744 days | 35% |
| Christofer Tonn | 10/10 | 4744 days | 35% |
| Ken Milligan | 8/10 | 4745 days | 34% |
| Sarah Horn | 9/10 | 4746 days | 35% |
| Yu-Ti Chu | 8/10 | 4749 days | 34% |
| Ton Martens | 10/10 | 4749 days | 35% |
| Hendrik Rother | 9/10 | 4749 days | 35% |
| Nora | 8/10 | 4751 days | 34% |
| Katey Justice | 10/10 | 4753 days | 35% |
| Douglas Walker | 8/10 | 4753 days | 34% |
| tim wettack | 10/10 | 4758 days | 35% |
| Marketa | 9/10 | 4758 days | 35% |
| Sabisch Moritz | 9/10 | 4758 days | 35% |
| Stella Thoben | 10/10 | 4760 days | 35% |
| Paul Liecke | 9/10 | 4760 days | 35% |
| Caderet | 10/10 | 4760 days | 35% |
| James Young | 10/10 | 4760 days | 35% |
| Florent Corino | 9/10 | 4762 days | 35% |
| Lea Bulle | 9/10 | 4762 days | 35% |
| Tobi | 5/10 | 4763 days | 27% |
| Ian | 8/10 | 4764 days | 34% |
| Anna Niesl | 10/10 | 4764 days | 35% |
| Janine Kohlgrueler | 9/10 | 4765 days | 35% |
| Arno Leleu | 8/10 | 4767 days | 34% |
| Alessa Ndra | 10/10 | 4768 days | 35% |
| Patrick O'Connell | 10/10 | 4768 days | 35% |
| Francois Marchar | 6/10 | 4768 days | 30% |
| Kristine and William | 5/10 | 4771 days | 27% |
| Veronica and Jordi | 10/10 | 4777 days | 35% |
| Johnny McManmon | 9/10 | 4779 days | 35% |
| Christoph Mueller | 6/10 | 4780 days | 30% |
| Nora and Edward | 8/10 | 4781 days | 34% |
| Christina Rodewald | 8/10 | 4791 days | 34% |
| Nadine and Jan | 8/10 | 4830 days | 34% |
| Henrik Steinruecken | 8/10 | 4830 days | 34% |
| Wertra | 9/10 | 4831 days | 35% |
| Aurelie Morin | 9/10 | 4839 days | 35% |
| Leticia Martin | 10/10 | 4839 days | 35% |
| Martin Thomas | 9/10 | 4840 days | 35% |
| Franz Schueler | 10/10 | 4840 days | 35% |
| F Soppelsa | 1/10 | 4841 days | 14% |
| Dirk | 4/10 | 4846 days | 23% |
| Katharina Pape | 8/10 | 4846 days | 34% |
| Abby Rushmer | 9/10 | 4847 days | 35% |
| Sasha and Sandra Bonavia | 10/10 | 4848 days | 35% |
| Dio | 8/10 | 4850 days | 34% |
| Stephan Olivier | 8/10 | 4852 days | 34% |
| Stephan Olivier | 8/10 | 4852 days | 34% |
| Anna | 9/10 | 5090 days | 35% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.34% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.