G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2613 days | 100% |
| Rebecca Martin | 10/10 | 2658 days | 97% |
| Sophie Ingram | 10/10 | 2793 days | 89% |
| C Flynn | 1/10 | 3053 days | 22% |
| Josh Lesley-Smith | 10/10 | 3074 days | 71% |
| Marc | 9/10 | 3094 days | 69% |
| Emily Noyd | 9/10 | 3331 days | 54% |
| Cayla Stanley | 10/10 | 3331 days | 55% |
| Salvador Jimenez | 10/10 | 3402 days | 50% |
| Philipp Richter | 6/10 | 3470 days | 38% |
| Simon Quass | 10/10 | 3471 days | 46% |
| Sarah Boettcher | 9/10 | 3478 days | 45% |
| Clement Oudjaovok | 8/10 | 3696 days | 31% |
| Katherine Halliday | 9/10 | 3698 days | 31% |
| Daniela Wall | 7/10 | 3698 days | 28% |
| Katherine Britten | 9/10 | 3701 days | 31% |
| Megan | 10/10 | 3702 days | 31% |
| Nina Müller | 9/10 | 3724 days | 29% |
| Maria Schober | 4/10 | 3725 days | 15% |
| Marie Schmid | 10/10 | 3730 days | 29% |
| Charles Aubry | 10/10 | 3731 days | 29% |
| Arvid Hellquist | 9/10 | 3741 days | 28% |
| Celia Nowak | 8/10 | 3742 days | 28% |
| Jiri Blecha | 8/10 | 3743 days | 28% |
| Marie Weber | 9/10 | 3743 days | 28% |
| Michal Kamradek | 7/10 | 3778 days | 24% |
| Dieter Schmees | 9/10 | 3780 days | 26% |
| Barbara | 9/10 | 3782 days | 26% |
| Mathieu Brunel | 10/10 | 3782 days | 26% |
| Thomas and Sonja | 10/10 | 3791 days | 25% |
| Jam Boggomann | 10/10 | 3795 days | 25% |
| Pauline Gibson | 10/10 | 3797 days | 25% |
| Ian Brand | 10/10 | 3798 days | 25% |
| Antoine Vernay | 8/10 | 3804 days | 24% |
| Shona MacDonald | 10/10 | 4040 days | 10% |
| Ane Didriksen | 10/10 | 4040 days | 10% |
| Iris Anette Berger | 10/10 | 4040 days | 10% |
| Claudia de Winter | 7/10 | 4045 days | 8% |
| Cecilia Anderson | 4/10 | 4045 days | 2% |
| Christina Perez | 8/10 | 4049 days | 9% |
| Paula Renton | 8/10 | 4050 days | 9% |
| Maria-Julia Frilaj | 9/10 | 4051 days | 9% |
| Simon Mehlmann | 9/10 | 4051 days | 9% |
| Carolin Siegert | 9/10 | 4051 days | 9% |
| Pavel Jarolimek | 5/10 | 4051 days | 4% |
| Patricia Erni | 8/10 | 4052 days | 9% |
| Robert Erni | 8/10 | 4052 days | 9% |
| Lilli Erni | 8/10 | 4052 days | 9% |
| Erik Nestlez | 8/10 | 4057 days | 8% |
| Wouter Vanmoz | 10/10 | 4058 days | 9% |
| Laure Cops | 9/10 | 4058 days | 8% |
| Annika Marz | 10/10 | 4066 days | 8% |
| Julian Zeissler | 8/10 | 4066 days | 8% |
| Adam | 7/10 | 4066 days | 7% |
| Petra Albrchtoval | 6/10 | 4066 days | 5% |
| Lena Hanhart | 7/10 | 4071 days | 6% |
| Drame Mahmadou | 8/10 | 4071 days | 7% |
| Joanna Mulcahy | 10/10 | 4071 days | 8% |
| Helma Druyken | 9/10 | 4072 days | 8% |
| marcel and conny | 10/10 | 4074 days | 8% |
| Helen | 10/10 | 4074 days | 8% |
| Igor | 7/10 | 4074 days | 6% |
| Ray Bygrave | 9/10 | 4075 days | 7% |
| Maria Camen Santos Lopez | 10/10 | 4075 days | 8% |
| Veeh Barrington | 8/10 | 4075 days | 7% |
| Hirsch Svenja | 10/10 | 4077 days | 7% |
| Mahr Svenja | 7/10 | 4077 days | 6% |
| Johanna Kofler | 6/10 | 4077 days | 5% |
| Kathrin Deichmann | 7/10 | 4079 days | 6% |
| Konrad Ullmann | 8/10 | 4080 days | 7% |
| Lukas Lehmeyer | 8/10 | 4080 days | 7% |
| Mark Hofmann | 9/10 | 4080 days | 7% |
| Louison Laissus | 10/10 | 4083 days | 7% |
| Ennico | 10/10 | 4086 days | 7% |
| Juliane | 7/10 | 4086 days | 6% |
| Hannah | 7/10 | 4086 days | 6% |
| Callum | 6/10 | 4086 days | 4% |
| Barbara | 10/10 | 4086 days | 7% |
| Marinette | 10/10 | 4086 days | 7% |
| Larry Majerus | 10/10 | 4087 days | 7% |
| Jan Majerus | 10/10 | 4087 days | 7% |
| Philip Donachie | 10/10 | 4090 days | 7% |
| Luisa Bach | 10/10 | 4090 days | 7% |
| Karel | 10/10 | 4090 days | 7% |
| Phillip | 8/10 | 4092 days | 6% |
| Libby | 5/10 | 4095 days | 2% |
| Colin Billington | 5/10 | 4096 days | 2% |
| Gassat | 10/10 | 4096 days | 6% |
| Janis Gallois | 8/10 | 4097 days | 6% |
| Andreas Jung | 6/10 | 4098 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4099 days | 6% |
| Constanza Salas | 10/10 | 4107 days | 6% |
| Jesse Flynn | 8/10 | 4109 days | 5% |
| Andrea Hiemer | 10/10 | 4109 days | 5% |
| Bella Danaher | 9/10 | 4111 days | 5% |
| Daniel Danamer | 10/10 | 4111 days | 5% |
| Christina Habranke | 10/10 | 4114 days | 5% |
| Julia Bonisch | 10/10 | 4117 days | 5% |
| Ina Daubenbuechel | 9/10 | 4118 days | 5% |
| Nelle Dutilleur | 8/10 | 4120 days | 4% |
| Johanna Bak | 10/10 | 4121 days | 5% |
| David Esner | 10/10 | 4122 days | 5% |
| Felix | 10/10 | 4122 days | 5% |
| David Brooks | 10/10 | 4122 days | 5% |
| Camille Gagnant | 5/10 | 4123 days | 1% |
| kamil Benes | 6/10 | 4130 days | 2% |
| Johannes Markus | 6/10 | 4131 days | 2% |
| Greg Fischer | 10/10 | 4131 days | 4% |
| Harel Cliad | 10/10 | 4131 days | 4% |
| Danica Vrsljko | 7/10 | 4131 days | 3% |
| Simon Cassie | 9/10 | 4132 days | 4% |
| nimrod yaron | 10/10 | 4132 days | 4% |
| Claire Dann | 7/10 | 4133 days | 3% |
| Carina Huhmann | 8/10 | 4138 days | 3% |
| Anne Schneider | 10/10 | 4138 days | 4% |
| Hennk Hartke | 9/10 | 4139 days | 3% |
| Charles Busnel | 10/10 | 4140 days | 3% |
| Paige Galbraith | 8/10 | 4141 days | 3% |
| Bjorn Van Mulders | 9/10 | 4143 days | 3% |
| Kim Maertens | 8/10 | 4143 days | 3% |
| Eric and Nienke | 10/10 | 4164 days | 2% |
| Elly Kappert | 10/10 | 4194 days | 0% |
| Sylvia Klatt | 10/10 | 4408 days | 21% |
| Supiot Zudovic | 10/10 | 4421 days | 21% |
| Fjord | 9/10 | 4423 days | 20% |
| Sophie Spady | 10/10 | 4425 days | 21% |
| Soizic | 9/10 | 4425 days | 20% |
| Christofer Tonn | 10/10 | 4425 days | 21% |
| Ken Milligan | 8/10 | 4426 days | 20% |
| Sarah Horn | 9/10 | 4427 days | 20% |
| Yu-Ti Chu | 8/10 | 4430 days | 20% |
| Ton Martens | 10/10 | 4430 days | 21% |
| Hendrik Rother | 9/10 | 4430 days | 20% |
| Nora | 8/10 | 4432 days | 20% |
| Katey Justice | 10/10 | 4434 days | 21% |
| Douglas Walker | 8/10 | 4434 days | 20% |
| tim wettack | 10/10 | 4439 days | 21% |
| Marketa | 9/10 | 4439 days | 20% |
| Sabisch Moritz | 9/10 | 4439 days | 20% |
| Stella Thoben | 10/10 | 4441 days | 21% |
| Paul Liecke | 9/10 | 4441 days | 20% |
| Caderet | 10/10 | 4441 days | 21% |
| James Young | 10/10 | 4441 days | 21% |
| Florent Corino | 9/10 | 4443 days | 20% |
| Lea Bulle | 9/10 | 4443 days | 20% |
| Tobi | 5/10 | 4444 days | 13% |
| Ian | 8/10 | 4445 days | 20% |
| Anna Niesl | 10/10 | 4445 days | 21% |
| Janine Kohlgrueler | 9/10 | 4446 days | 20% |
| Arno Leleu | 8/10 | 4448 days | 20% |
| Alessa Ndra | 10/10 | 4449 days | 21% |
| Patrick O'Connell | 10/10 | 4449 days | 21% |
| Francois Marchar | 6/10 | 4449 days | 16% |
| Kristine and William | 5/10 | 4452 days | 13% |
| Veronica and Jordi | 10/10 | 4458 days | 21% |
| Johnny McManmon | 9/10 | 4460 days | 20% |
| Christoph Mueller | 6/10 | 4461 days | 16% |
| Nora and Edward | 8/10 | 4462 days | 20% |
| Christina Rodewald | 8/10 | 4472 days | 20% |
| Nadine and Jan | 8/10 | 4511 days | 20% |
| Henrik Steinruecken | 8/10 | 4511 days | 20% |
| Wertra | 9/10 | 4512 days | 20% |
| Aurelie Morin | 9/10 | 4520 days | 20% |
| Leticia Martin | 10/10 | 4520 days | 21% |
| Martin Thomas | 9/10 | 4521 days | 20% |
| Franz Schueler | 10/10 | 4521 days | 21% |
| F Soppelsa | 1/10 | 4522 days | 1% |
| Dirk | 4/10 | 4527 days | 9% |
| Katharina Pape | 8/10 | 4527 days | 20% |
| Abby Rushmer | 9/10 | 4528 days | 20% |
| Sasha and Sandra Bonavia | 10/10 | 4529 days | 21% |
| Dio | 8/10 | 4531 days | 20% |
| Stephan Olivier | 8/10 | 4533 days | 20% |
| Stephan Olivier | 8/10 | 4533 days | 20% |
| Anna | 9/10 | 4771 days | 20% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.