G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2912 days | 100% |
| Rebecca Martin | 10/10 | 2957 days | 97% |
| Sophie Ingram | 10/10 | 3092 days | 88% |
| C Flynn | 1/10 | 3352 days | 28% |
| Josh Lesley-Smith | 10/10 | 3373 days | 69% |
| Marc | 9/10 | 3393 days | 67% |
| Emily Noyd | 9/10 | 3630 days | 51% |
| Cayla Stanley | 10/10 | 3630 days | 51% |
| Salvador Jimenez | 10/10 | 3701 days | 46% |
| Philipp Richter | 6/10 | 3769 days | 36% |
| Simon Quass | 10/10 | 3770 days | 42% |
| Sarah Boettcher | 9/10 | 3777 days | 41% |
| Clement Oudjaovok | 8/10 | 3995 days | 26% |
| Katherine Halliday | 9/10 | 3997 days | 26% |
| Daniela Wall | 7/10 | 3997 days | 24% |
| Katherine Britten | 9/10 | 4000 days | 26% |
| Megan | 10/10 | 4001 days | 26% |
| Nina Müller | 9/10 | 4023 days | 24% |
| Maria Schober | 4/10 | 4024 days | 16% |
| Marie Schmid | 10/10 | 4029 days | 24% |
| Charles Aubry | 10/10 | 4030 days | 24% |
| Arvid Hellquist | 9/10 | 4040 days | 23% |
| Celia Nowak | 8/10 | 4041 days | 23% |
| Jiri Blecha | 8/10 | 4042 days | 23% |
| Marie Weber | 9/10 | 4042 days | 23% |
| Michal Kamradek | 7/10 | 4077 days | 19% |
| Dieter Schmees | 9/10 | 4079 days | 20% |
| Barbara | 9/10 | 4081 days | 20% |
| Mathieu Brunel | 10/10 | 4081 days | 20% |
| Thomas and Sonja | 10/10 | 4090 days | 20% |
| Jam Boggomann | 10/10 | 4094 days | 19% |
| Pauline Gibson | 10/10 | 4096 days | 19% |
| Ian Brand | 10/10 | 4097 days | 19% |
| Antoine Vernay | 8/10 | 4103 days | 18% |
| Shona MacDonald | 10/10 | 4339 days | 3% |
| Ane Didriksen | 10/10 | 4339 days | 3% |
| Iris Anette Berger | 10/10 | 4339 days | 3% |
| Claudia de Winter | 7/10 | 4344 days | 2% |
| Cecilia Anderson | 4/10 | 4344 days | 2% |
| Christina Perez | 8/10 | 4348 days | 2% |
| Paula Renton | 8/10 | 4349 days | 2% |
| Maria-Julia Frilaj | 9/10 | 4350 days | 2% |
| Simon Mehlmann | 9/10 | 4350 days | 2% |
| Carolin Siegert | 9/10 | 4350 days | 2% |
| Pavel Jarolimek | 5/10 | 4350 days | 1% |
| Patricia Erni | 8/10 | 4351 days | 2% |
| Robert Erni | 8/10 | 4351 days | 2% |
| Lilli Erni | 8/10 | 4351 days | 2% |
| Erik Nestlez | 8/10 | 4356 days | 2% |
| Wouter Vanmoz | 10/10 | 4357 days | 2% |
| Laure Cops | 9/10 | 4357 days | 1% |
| Annika Marz | 10/10 | 4365 days | 1% |
| Julian Zeissler | 8/10 | 4365 days | 1% |
| Adam | 7/10 | 4365 days | 1% |
| Petra Albrchtoval | 6/10 | 4365 days | 1% |
| Lena Hanhart | 7/10 | 4370 days | 1% |
| Drame Mahmadou | 8/10 | 4370 days | 1% |
| Joanna Mulcahy | 10/10 | 4370 days | 1% |
| Helma Druyken | 9/10 | 4371 days | 1% |
| marcel and conny | 10/10 | 4373 days | 0% |
| Helen | 10/10 | 4373 days | 0% |
| Igor | 7/10 | 4373 days | 0% |
| Ray Bygrave | 9/10 | 4374 days | 0% |
| Maria Camen Santos Lopez | 10/10 | 4374 days | 0% |
| Veeh Barrington | 8/10 | 4374 days | 0% |
| Hirsch Svenja | 10/10 | 4376 days | 0% |
| Mahr Svenja | 7/10 | 4376 days | 0% |
| Johanna Kofler | 6/10 | 4376 days | 0% |
| Kathrin Deichmann | 7/10 | 4378 days | 0% |
| Konrad Ullmann | 8/10 | 4379 days | 0% |
| Lukas Lehmeyer | 8/10 | 4379 days | 0% |
| Mark Hofmann | 9/10 | 4379 days | 0% |
| Louison Laissus | 10/10 | 4382 days | 35% |
| Ennico | 10/10 | 4385 days | 35% |
| Juliane | 7/10 | 4385 days | 32% |
| Hannah | 7/10 | 4385 days | 32% |
| Callum | 6/10 | 4385 days | 30% |
| Barbara | 10/10 | 4385 days | 35% |
| Marinette | 10/10 | 4385 days | 35% |
| Larry Majerus | 10/10 | 4386 days | 35% |
| Jan Majerus | 10/10 | 4386 days | 35% |
| Philip Donachie | 10/10 | 4389 days | 35% |
| Luisa Bach | 10/10 | 4389 days | 35% |
| Karel | 10/10 | 4389 days | 35% |
| Phillip | 8/10 | 4391 days | 34% |
| Libby | 5/10 | 4394 days | 26% |
| Colin Billington | 5/10 | 4395 days | 26% |
| Gassat | 10/10 | 4395 days | 35% |
| Janis Gallois | 8/10 | 4396 days | 34% |
| Andreas Jung | 6/10 | 4397 days | 30% |
| Francisco Pablo Miguel | 8/10 | 4398 days | 34% |
| Constanza Salas | 10/10 | 4406 days | 35% |
| Jesse Flynn | 8/10 | 4408 days | 34% |
| Andrea Hiemer | 10/10 | 4408 days | 35% |
| Bella Danaher | 9/10 | 4410 days | 34% |
| Daniel Danamer | 10/10 | 4410 days | 35% |
| Christina Habranke | 10/10 | 4413 days | 35% |
| Julia Bonisch | 10/10 | 4416 days | 35% |
| Ina Daubenbuechel | 9/10 | 4417 days | 34% |
| Nelle Dutilleur | 8/10 | 4419 days | 34% |
| Johanna Bak | 10/10 | 4420 days | 35% |
| David Esner | 10/10 | 4421 days | 35% |
| Felix | 10/10 | 4421 days | 35% |
| David Brooks | 10/10 | 4421 days | 35% |
| Camille Gagnant | 5/10 | 4422 days | 26% |
| kamil Benes | 6/10 | 4429 days | 30% |
| Johannes Markus | 6/10 | 4430 days | 30% |
| Greg Fischer | 10/10 | 4430 days | 35% |
| Harel Cliad | 10/10 | 4430 days | 35% |
| Danica Vrsljko | 7/10 | 4430 days | 32% |
| Simon Cassie | 9/10 | 4431 days | 34% |
| nimrod yaron | 10/10 | 4431 days | 35% |
| Claire Dann | 7/10 | 4432 days | 32% |
| Carina Huhmann | 8/10 | 4437 days | 34% |
| Anne Schneider | 10/10 | 4437 days | 35% |
| Hennk Hartke | 9/10 | 4438 days | 34% |
| Charles Busnel | 10/10 | 4439 days | 35% |
| Paige Galbraith | 8/10 | 4440 days | 34% |
| Bjorn Van Mulders | 9/10 | 4442 days | 34% |
| Kim Maertens | 8/10 | 4442 days | 34% |
| Eric and Nienke | 10/10 | 4463 days | 35% |
| Elly Kappert | 10/10 | 4493 days | 35% |
| Sylvia Klatt | 10/10 | 4707 days | 35% |
| Supiot Zudovic | 10/10 | 4720 days | 35% |
| Fjord | 9/10 | 4722 days | 34% |
| Sophie Spady | 10/10 | 4724 days | 35% |
| Soizic | 9/10 | 4724 days | 34% |
| Christofer Tonn | 10/10 | 4724 days | 35% |
| Ken Milligan | 8/10 | 4725 days | 34% |
| Sarah Horn | 9/10 | 4726 days | 34% |
| Yu-Ti Chu | 8/10 | 4729 days | 34% |
| Ton Martens | 10/10 | 4729 days | 35% |
| Hendrik Rother | 9/10 | 4729 days | 34% |
| Nora | 8/10 | 4731 days | 34% |
| Katey Justice | 10/10 | 4733 days | 35% |
| Douglas Walker | 8/10 | 4733 days | 34% |
| tim wettack | 10/10 | 4738 days | 35% |
| Marketa | 9/10 | 4738 days | 34% |
| Sabisch Moritz | 9/10 | 4738 days | 34% |
| Stella Thoben | 10/10 | 4740 days | 35% |
| Paul Liecke | 9/10 | 4740 days | 34% |
| Caderet | 10/10 | 4740 days | 35% |
| James Young | 10/10 | 4740 days | 35% |
| Florent Corino | 9/10 | 4742 days | 34% |
| Lea Bulle | 9/10 | 4742 days | 34% |
| Tobi | 5/10 | 4743 days | 26% |
| Ian | 8/10 | 4744 days | 34% |
| Anna Niesl | 10/10 | 4744 days | 35% |
| Janine Kohlgrueler | 9/10 | 4745 days | 34% |
| Arno Leleu | 8/10 | 4747 days | 34% |
| Alessa Ndra | 10/10 | 4748 days | 35% |
| Patrick O'Connell | 10/10 | 4748 days | 35% |
| Francois Marchar | 6/10 | 4748 days | 30% |
| Kristine and William | 5/10 | 4751 days | 26% |
| Veronica and Jordi | 10/10 | 4757 days | 35% |
| Johnny McManmon | 9/10 | 4759 days | 34% |
| Christoph Mueller | 6/10 | 4760 days | 30% |
| Nora and Edward | 8/10 | 4761 days | 34% |
| Christina Rodewald | 8/10 | 4771 days | 34% |
| Nadine and Jan | 8/10 | 4810 days | 34% |
| Henrik Steinruecken | 8/10 | 4810 days | 34% |
| Wertra | 9/10 | 4811 days | 34% |
| Aurelie Morin | 9/10 | 4819 days | 34% |
| Leticia Martin | 10/10 | 4819 days | 35% |
| Martin Thomas | 9/10 | 4820 days | 34% |
| Franz Schueler | 10/10 | 4820 days | 35% |
| F Soppelsa | 1/10 | 4821 days | 14% |
| Dirk | 4/10 | 4826 days | 23% |
| Katharina Pape | 8/10 | 4826 days | 34% |
| Abby Rushmer | 9/10 | 4827 days | 34% |
| Sasha and Sandra Bonavia | 10/10 | 4828 days | 35% |
| Dio | 8/10 | 4830 days | 34% |
| Stephan Olivier | 8/10 | 4832 days | 34% |
| Stephan Olivier | 8/10 | 4832 days | 34% |
| Anna | 9/10 | 5069 days | 34% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.