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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Motueka isite Visitor Information Centre

Valid Reviews

175 Valid Reviews

The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 175 valid reviews:

Rating Count Percentage
10/10 68
39%
9/10 38
22%
8/10 37
21%
7/10 12
7%
6/10 9
5%
5/10 6
3%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 2
1%

85.71% Average

The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

165 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 165 face-to-face reviews:

Rating Count Percentage
10/10 59
36%
9/10 38
23%
8/10 37
22%
7/10 12
7%
6/10 9
5%
5/10 6
4%
4/10 3
2%
3/10 0
0%
2/10 0
0%
1/10 1
1%

85.39% Average

The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
S Weslake 10/10 3074 days 100%
Rebecca Martin 10/10 3119 days 96%
Sophie Ingram 10/10 3254 days 85%
C Flynn 1/10 3514 days 20%
Josh Lesley-Smith 10/10 3535 days 61%
Marc 9/10 3555 days 59%
Emily Noyd 9/10 3792 days 39%
Cayla Stanley 10/10 3792 days 40%
Salvador Jimenez 10/10 3863 days 34%
Philipp Richter 6/10 3931 days 23%
Simon Quass 10/10 3932 days 28%
Sarah Boettcher 9/10 3939 days 27%
Clement Oudjaovok 8/10 4157 days 9%
Katherine Halliday 9/10 4159 days 9%
Daniela Wall 7/10 4159 days 8%
Katherine Britten 9/10 4162 days 9%
Megan 10/10 4163 days 9%
Nina Müller 9/10 4185 days 7%
Maria Schober 4/10 4186 days 1%
Marie Schmid 10/10 4191 days 6%
Charles Aubry 10/10 4192 days 6%
Arvid Hellquist 9/10 4202 days 5%
Celia Nowak 8/10 4203 days 5%
Jiri Blecha 8/10 4204 days 5%
Marie Weber 9/10 4204 days 5%
Michal Kamradek 7/10 4239 days 2%
Dieter Schmees 9/10 4241 days 2%
Barbara 9/10 4243 days 2%
Mathieu Brunel 10/10 4243 days 2%
Thomas and Sonja 10/10 4252 days 1%
Jam Boggomann 10/10 4256 days 1%
Pauline Gibson 10/10 4258 days 1%
Ian Brand 10/10 4259 days 1%
Antoine Vernay 8/10 4265 days 0%
Shona MacDonald 10/10 4501 days 33%
Ane Didriksen 10/10 4501 days 33%
Iris Anette Berger 10/10 4501 days 33%
Claudia de Winter 7/10 4506 days 30%
Cecilia Anderson 4/10 4506 days 19%
Christina Perez 8/10 4510 days 33%
Paula Renton 8/10 4511 days 33%
Maria-Julia Frilaj 9/10 4512 days 33%
Simon Mehlmann 9/10 4512 days 33%
Carolin Siegert 9/10 4512 days 33%
Pavel Jarolimek 5/10 4512 days 23%
Patricia Erni 8/10 4513 days 33%
Robert Erni 8/10 4513 days 33%
Lilli Erni 8/10 4513 days 33%
Erik Nestlez 8/10 4518 days 33%
Wouter Vanmoz 10/10 4519 days 33%
Laure Cops 9/10 4519 days 33%
Annika Marz 10/10 4527 days 33%
Julian Zeissler 8/10 4527 days 33%
Adam 7/10 4527 days 30%
Petra Albrchtoval 6/10 4527 days 27%
Lena Hanhart 7/10 4532 days 30%
Drame Mahmadou 8/10 4532 days 33%
Joanna Mulcahy 10/10 4532 days 33%
Helma Druyken 9/10 4533 days 33%
marcel and conny 10/10 4535 days 33%
Helen 10/10 4535 days 33%
Igor 7/10 4535 days 30%
Ray Bygrave 9/10 4536 days 33%
Maria Camen Santos Lopez 10/10 4536 days 33%
Veeh Barrington 8/10 4536 days 33%
Hirsch Svenja 10/10 4538 days 33%
Mahr Svenja 7/10 4538 days 30%
Johanna Kofler 6/10 4538 days 27%
Kathrin Deichmann 7/10 4540 days 30%
Konrad Ullmann 8/10 4541 days 33%
Lukas Lehmeyer 8/10 4541 days 33%
Mark Hofmann 9/10 4541 days 33%
Louison Laissus 10/10 4544 days 33%
Ennico 10/10 4547 days 33%
Juliane 7/10 4547 days 30%
Hannah 7/10 4547 days 30%
Callum 6/10 4547 days 27%
Barbara 10/10 4547 days 33%
Marinette 10/10 4547 days 33%
Larry Majerus 10/10 4548 days 33%
Jan Majerus 10/10 4548 days 33%
Philip Donachie 10/10 4551 days 33%
Luisa Bach 10/10 4551 days 33%
Karel 10/10 4551 days 33%
Phillip 8/10 4553 days 33%
Libby 5/10 4556 days 23%
Colin Billington 5/10 4557 days 23%
Gassat 10/10 4557 days 33%
Janis Gallois 8/10 4558 days 33%
Andreas Jung 6/10 4559 days 27%
Francisco Pablo Miguel 8/10 4560 days 33%
Constanza Salas 10/10 4568 days 33%
Jesse Flynn 8/10 4570 days 33%
Andrea Hiemer 10/10 4570 days 33%
Bella Danaher 9/10 4572 days 33%
Daniel Danamer 10/10 4572 days 33%
Christina Habranke 10/10 4575 days 33%
Julia Bonisch 10/10 4578 days 33%
Ina Daubenbuechel 9/10 4579 days 33%
Nelle Dutilleur 8/10 4581 days 33%
Johanna Bak 10/10 4582 days 33%
David Esner 10/10 4583 days 33%
Felix 10/10 4583 days 33%
David Brooks 10/10 4583 days 33%
Camille Gagnant 5/10 4584 days 23%
kamil Benes 6/10 4591 days 27%
Johannes Markus 6/10 4592 days 27%
Greg Fischer 10/10 4592 days 33%
Harel Cliad 10/10 4592 days 33%
Danica Vrsljko 7/10 4592 days 30%
Simon Cassie 9/10 4593 days 33%
nimrod yaron 10/10 4593 days 33%
Claire Dann 7/10 4594 days 30%
Carina Huhmann 8/10 4599 days 33%
Anne Schneider 10/10 4599 days 33%
Hennk Hartke 9/10 4600 days 33%
Charles Busnel 10/10 4601 days 33%
Paige Galbraith 8/10 4602 days 33%
Bjorn Van Mulders 9/10 4604 days 33%
Kim Maertens 8/10 4604 days 33%
Eric and Nienke 10/10 4625 days 33%
Elly Kappert 10/10 4655 days 33%
Sylvia Klatt 10/10 4869 days 33%
Supiot Zudovic 10/10 4882 days 33%
Fjord 9/10 4884 days 33%
Sophie Spady 10/10 4886 days 33%
Soizic 9/10 4886 days 33%
Christofer Tonn 10/10 4886 days 33%
Ken Milligan 8/10 4887 days 33%
Sarah Horn 9/10 4888 days 33%
Yu-Ti Chu 8/10 4891 days 33%
Ton Martens 10/10 4891 days 33%
Hendrik Rother 9/10 4891 days 33%
Nora 8/10 4893 days 33%
Katey Justice 10/10 4895 days 33%
Douglas Walker 8/10 4895 days 33%
tim wettack 10/10 4900 days 33%
Marketa 9/10 4900 days 33%
Sabisch Moritz 9/10 4900 days 33%
Stella Thoben 10/10 4902 days 33%
Paul Liecke 9/10 4902 days 33%
Caderet 10/10 4902 days 33%
James Young 10/10 4902 days 33%
Florent Corino 9/10 4904 days 33%
Lea Bulle 9/10 4904 days 33%
Tobi 5/10 4905 days 23%
Ian 8/10 4906 days 33%
Anna Niesl 10/10 4906 days 33%
Janine Kohlgrueler 9/10 4907 days 33%
Arno Leleu 8/10 4909 days 33%
Alessa Ndra 10/10 4910 days 33%
Patrick O'Connell 10/10 4910 days 33%
Francois Marchar 6/10 4910 days 27%
Kristine and William 5/10 4913 days 23%
Veronica and Jordi 10/10 4919 days 33%
Johnny McManmon 9/10 4921 days 33%
Christoph Mueller 6/10 4922 days 27%
Nora and Edward 8/10 4923 days 33%
Christina Rodewald 8/10 4933 days 33%
Nadine and Jan 8/10 4972 days 33%
Henrik Steinruecken 8/10 4972 days 33%
Wertra 9/10 4973 days 33%
Aurelie Morin 9/10 4981 days 33%
Leticia Martin 10/10 4981 days 33%
Martin Thomas 9/10 4982 days 33%
Franz Schueler 10/10 4982 days 33%
F Soppelsa 1/10 4983 days 8%
Dirk 4/10 4988 days 19%
Katharina Pape 8/10 4988 days 33%
Abby Rushmer 9/10 4989 days 33%
Sasha and Sandra Bonavia 10/10 4990 days 33%
Dio 8/10 4992 days 33%
Stephan Olivier 8/10 4994 days 33%
Stephan Olivier 8/10 4994 days 33%
Anna 9/10 5232 days 33%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.42% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.