Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3174 days | 100% |
| Rebecca Martin | 10/10 | 3219 days | 96% |
| Sophie Ingram | 10/10 | 3354 days | 85% |
| C Flynn | 1/10 | 3614 days | 25% |
| Josh Lesley-Smith | 10/10 | 3635 days | 61% |
| Marc | 9/10 | 3655 days | 59% |
| Emily Noyd | 9/10 | 3892 days | 39% |
| Cayla Stanley | 10/10 | 3892 days | 40% |
| Salvador Jimenez | 10/10 | 3963 days | 34% |
| Philipp Richter | 6/10 | 4031 days | 24% |
| Simon Quass | 10/10 | 4032 days | 28% |
| Sarah Boettcher | 9/10 | 4039 days | 27% |
| Clement Oudjaovok | 8/10 | 4257 days | 9% |
| Katherine Halliday | 9/10 | 4259 days | 9% |
| Daniela Wall | 7/10 | 4259 days | 8% |
| Katherine Britten | 9/10 | 4262 days | 9% |
| Megan | 10/10 | 4263 days | 9% |
| Nina Müller | 9/10 | 4285 days | 7% |
| Maria Schober | 4/10 | 4286 days | 4% |
| Marie Schmid | 10/10 | 4291 days | 6% |
| Charles Aubry | 10/10 | 4292 days | 6% |
| Arvid Hellquist | 9/10 | 4302 days | 5% |
| Celia Nowak | 8/10 | 4303 days | 5% |
| Jiri Blecha | 8/10 | 4304 days | 5% |
| Marie Weber | 9/10 | 4304 days | 5% |
| Michal Kamradek | 7/10 | 4339 days | 2% |
| Dieter Schmees | 9/10 | 4341 days | 2% |
| Barbara | 9/10 | 4343 days | 2% |
| Mathieu Brunel | 10/10 | 4343 days | 2% |
| Thomas and Sonja | 10/10 | 4352 days | 1% |
| Jam Boggomann | 10/10 | 4356 days | 1% |
| Pauline Gibson | 10/10 | 4358 days | 1% |
| Ian Brand | 10/10 | 4359 days | 1% |
| Antoine Vernay | 8/10 | 4365 days | 0% |
| Shona MacDonald | 10/10 | 4601 days | 42% |
| Ane Didriksen | 10/10 | 4601 days | 42% |
| Iris Anette Berger | 10/10 | 4601 days | 42% |
| Claudia de Winter | 7/10 | 4606 days | 39% |
| Cecilia Anderson | 4/10 | 4606 days | 27% |
| Christina Perez | 8/10 | 4610 days | 41% |
| Paula Renton | 8/10 | 4611 days | 41% |
| Maria-Julia Frilaj | 9/10 | 4612 days | 41% |
| Simon Mehlmann | 9/10 | 4612 days | 41% |
| Carolin Siegert | 9/10 | 4612 days | 41% |
| Pavel Jarolimek | 5/10 | 4612 days | 31% |
| Patricia Erni | 8/10 | 4613 days | 41% |
| Robert Erni | 8/10 | 4613 days | 41% |
| Lilli Erni | 8/10 | 4613 days | 41% |
| Erik Nestlez | 8/10 | 4618 days | 41% |
| Wouter Vanmoz | 10/10 | 4619 days | 42% |
| Laure Cops | 9/10 | 4619 days | 41% |
| Annika Marz | 10/10 | 4627 days | 42% |
| Julian Zeissler | 8/10 | 4627 days | 41% |
| Adam | 7/10 | 4627 days | 39% |
| Petra Albrchtoval | 6/10 | 4627 days | 36% |
| Lena Hanhart | 7/10 | 4632 days | 39% |
| Drame Mahmadou | 8/10 | 4632 days | 41% |
| Joanna Mulcahy | 10/10 | 4632 days | 42% |
| Helma Druyken | 9/10 | 4633 days | 41% |
| marcel and conny | 10/10 | 4635 days | 42% |
| Helen | 10/10 | 4635 days | 42% |
| Igor | 7/10 | 4635 days | 39% |
| Ray Bygrave | 9/10 | 4636 days | 41% |
| Maria Camen Santos Lopez | 10/10 | 4636 days | 42% |
| Veeh Barrington | 8/10 | 4636 days | 41% |
| Hirsch Svenja | 10/10 | 4638 days | 42% |
| Mahr Svenja | 7/10 | 4638 days | 39% |
| Johanna Kofler | 6/10 | 4638 days | 36% |
| Kathrin Deichmann | 7/10 | 4640 days | 39% |
| Konrad Ullmann | 8/10 | 4641 days | 41% |
| Lukas Lehmeyer | 8/10 | 4641 days | 41% |
| Mark Hofmann | 9/10 | 4641 days | 41% |
| Louison Laissus | 10/10 | 4644 days | 42% |
| Ennico | 10/10 | 4647 days | 42% |
| Juliane | 7/10 | 4647 days | 39% |
| Hannah | 7/10 | 4647 days | 39% |
| Callum | 6/10 | 4647 days | 36% |
| Barbara | 10/10 | 4647 days | 42% |
| Marinette | 10/10 | 4647 days | 42% |
| Larry Majerus | 10/10 | 4648 days | 42% |
| Jan Majerus | 10/10 | 4648 days | 42% |
| Philip Donachie | 10/10 | 4651 days | 42% |
| Luisa Bach | 10/10 | 4651 days | 42% |
| Karel | 10/10 | 4651 days | 42% |
| Phillip | 8/10 | 4653 days | 41% |
| Libby | 5/10 | 4656 days | 31% |
| Colin Billington | 5/10 | 4657 days | 31% |
| Gassat | 10/10 | 4657 days | 42% |
| Janis Gallois | 8/10 | 4658 days | 41% |
| Andreas Jung | 6/10 | 4659 days | 36% |
| Francisco Pablo Miguel | 8/10 | 4660 days | 41% |
| Constanza Salas | 10/10 | 4668 days | 42% |
| Jesse Flynn | 8/10 | 4670 days | 41% |
| Andrea Hiemer | 10/10 | 4670 days | 42% |
| Bella Danaher | 9/10 | 4672 days | 41% |
| Daniel Danamer | 10/10 | 4672 days | 42% |
| Christina Habranke | 10/10 | 4675 days | 42% |
| Julia Bonisch | 10/10 | 4678 days | 42% |
| Ina Daubenbuechel | 9/10 | 4679 days | 41% |
| Nelle Dutilleur | 8/10 | 4681 days | 41% |
| Johanna Bak | 10/10 | 4682 days | 42% |
| David Esner | 10/10 | 4683 days | 42% |
| Felix | 10/10 | 4683 days | 42% |
| David Brooks | 10/10 | 4683 days | 42% |
| Camille Gagnant | 5/10 | 4684 days | 31% |
| kamil Benes | 6/10 | 4691 days | 36% |
| Johannes Markus | 6/10 | 4692 days | 36% |
| Greg Fischer | 10/10 | 4692 days | 42% |
| Harel Cliad | 10/10 | 4692 days | 42% |
| Danica Vrsljko | 7/10 | 4692 days | 39% |
| Simon Cassie | 9/10 | 4693 days | 41% |
| nimrod yaron | 10/10 | 4693 days | 42% |
| Claire Dann | 7/10 | 4694 days | 39% |
| Carina Huhmann | 8/10 | 4699 days | 41% |
| Anne Schneider | 10/10 | 4699 days | 42% |
| Hennk Hartke | 9/10 | 4700 days | 41% |
| Charles Busnel | 10/10 | 4701 days | 42% |
| Paige Galbraith | 8/10 | 4702 days | 41% |
| Bjorn Van Mulders | 9/10 | 4704 days | 41% |
| Kim Maertens | 8/10 | 4704 days | 41% |
| Eric and Nienke | 10/10 | 4725 days | 42% |
| Elly Kappert | 10/10 | 4755 days | 42% |
| Sylvia Klatt | 10/10 | 4969 days | 42% |
| Supiot Zudovic | 10/10 | 4982 days | 42% |
| Fjord | 9/10 | 4984 days | 41% |
| Sophie Spady | 10/10 | 4986 days | 42% |
| Soizic | 9/10 | 4986 days | 41% |
| Christofer Tonn | 10/10 | 4986 days | 42% |
| Ken Milligan | 8/10 | 4987 days | 41% |
| Sarah Horn | 9/10 | 4988 days | 41% |
| Yu-Ti Chu | 8/10 | 4991 days | 41% |
| Ton Martens | 10/10 | 4991 days | 42% |
| Hendrik Rother | 9/10 | 4991 days | 41% |
| Nora | 8/10 | 4993 days | 41% |
| Katey Justice | 10/10 | 4995 days | 42% |
| Douglas Walker | 8/10 | 4995 days | 41% |
| tim wettack | 10/10 | 5000 days | 42% |
| Marketa | 9/10 | 5000 days | 41% |
| Sabisch Moritz | 9/10 | 5000 days | 41% |
| Stella Thoben | 10/10 | 5002 days | 42% |
| Paul Liecke | 9/10 | 5002 days | 41% |
| Caderet | 10/10 | 5002 days | 42% |
| James Young | 10/10 | 5002 days | 42% |
| Florent Corino | 9/10 | 5004 days | 41% |
| Lea Bulle | 9/10 | 5004 days | 41% |
| Tobi | 5/10 | 5005 days | 31% |
| Ian | 8/10 | 5006 days | 41% |
| Anna Niesl | 10/10 | 5006 days | 42% |
| Janine Kohlgrueler | 9/10 | 5007 days | 41% |
| Arno Leleu | 8/10 | 5009 days | 41% |
| Alessa Ndra | 10/10 | 5010 days | 42% |
| Patrick O'Connell | 10/10 | 5010 days | 42% |
| Francois Marchar | 6/10 | 5010 days | 36% |
| Kristine and William | 5/10 | 5013 days | 31% |
| Veronica and Jordi | 10/10 | 5019 days | 42% |
| Johnny McManmon | 9/10 | 5021 days | 41% |
| Christoph Mueller | 6/10 | 5022 days | 36% |
| Nora and Edward | 8/10 | 5023 days | 41% |
| Christina Rodewald | 8/10 | 5033 days | 41% |
| Nadine and Jan | 8/10 | 5072 days | 41% |
| Henrik Steinruecken | 8/10 | 5072 days | 41% |
| Wertra | 9/10 | 5073 days | 41% |
| Aurelie Morin | 9/10 | 5081 days | 41% |
| Leticia Martin | 10/10 | 5081 days | 42% |
| Martin Thomas | 9/10 | 5082 days | 41% |
| Franz Schueler | 10/10 | 5082 days | 42% |
| F Soppelsa | 1/10 | 5083 days | 16% |
| Dirk | 4/10 | 5088 days | 27% |
| Katharina Pape | 8/10 | 5088 days | 41% |
| Abby Rushmer | 9/10 | 5089 days | 41% |
| Sasha and Sandra Bonavia | 10/10 | 5090 days | 42% |
| Dio | 8/10 | 5092 days | 41% |
| Stephan Olivier | 8/10 | 5094 days | 41% |
| Stephan Olivier | 8/10 | 5094 days | 41% |
| Anna | 9/10 | 5332 days | 41% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.