Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2812 days | 100% |
| Rebecca Martin | 10/10 | 2857 days | 97% |
| Sophie Ingram | 10/10 | 2993 days | 88% |
| C Flynn | 1/10 | 3252 days | 28% |
| Josh Lesley-Smith | 10/10 | 3273 days | 70% |
| Marc | 9/10 | 3293 days | 68% |
| Emily Noyd | 9/10 | 3530 days | 53% |
| Cayla Stanley | 10/10 | 3530 days | 54% |
| Salvador Jimenez | 10/10 | 3602 days | 49% |
| Philipp Richter | 6/10 | 3669 days | 38% |
| Simon Quass | 10/10 | 3670 days | 45% |
| Sarah Boettcher | 9/10 | 3677 days | 44% |
| Clement Oudjaovok | 8/10 | 3895 days | 30% |
| Katherine Halliday | 9/10 | 3897 days | 30% |
| Daniela Wall | 7/10 | 3897 days | 28% |
| Katherine Britten | 9/10 | 3900 days | 30% |
| Megan | 10/10 | 3901 days | 30% |
| Nina Müller | 9/10 | 3923 days | 28% |
| Maria Schober | 4/10 | 3924 days | 18% |
| Marie Schmid | 10/10 | 3929 days | 28% |
| Charles Aubry | 10/10 | 3930 days | 28% |
| Arvid Hellquist | 9/10 | 3940 days | 27% |
| Celia Nowak | 8/10 | 3941 days | 27% |
| Jiri Blecha | 8/10 | 3942 days | 27% |
| Marie Weber | 9/10 | 3942 days | 27% |
| Michal Kamradek | 7/10 | 3977 days | 23% |
| Dieter Schmees | 9/10 | 3979 days | 25% |
| Barbara | 9/10 | 3981 days | 24% |
| Mathieu Brunel | 10/10 | 3981 days | 25% |
| Thomas and Sonja | 10/10 | 3990 days | 24% |
| Jam Boggomann | 10/10 | 3994 days | 24% |
| Pauline Gibson | 10/10 | 3996 days | 24% |
| Ian Brand | 10/10 | 3998 days | 24% |
| Antoine Vernay | 8/10 | 4003 days | 23% |
| Shona MacDonald | 10/10 | 4239 days | 8% |
| Ane Didriksen | 10/10 | 4239 days | 8% |
| Iris Anette Berger | 10/10 | 4239 days | 8% |
| Claudia de Winter | 7/10 | 4244 days | 7% |
| Cecilia Anderson | 4/10 | 4244 days | 5% |
| Christina Perez | 8/10 | 4248 days | 7% |
| Paula Renton | 8/10 | 4249 days | 7% |
| Maria-Julia Frilaj | 9/10 | 4250 days | 7% |
| Simon Mehlmann | 9/10 | 4250 days | 7% |
| Carolin Siegert | 9/10 | 4250 days | 7% |
| Pavel Jarolimek | 5/10 | 4250 days | 5% |
| Patricia Erni | 8/10 | 4251 days | 7% |
| Robert Erni | 8/10 | 4251 days | 7% |
| Lilli Erni | 8/10 | 4251 days | 7% |
| Erik Nestlez | 8/10 | 4256 days | 7% |
| Wouter Vanmoz | 10/10 | 4257 days | 7% |
| Laure Cops | 9/10 | 4257 days | 7% |
| Annika Marz | 10/10 | 4265 days | 6% |
| Julian Zeissler | 8/10 | 4265 days | 6% |
| Adam | 7/10 | 4265 days | 6% |
| Petra Albrchtoval | 6/10 | 4265 days | 5% |
| Lena Hanhart | 7/10 | 4270 days | 6% |
| Drame Mahmadou | 8/10 | 4270 days | 6% |
| Joanna Mulcahy | 10/10 | 4270 days | 6% |
| Helma Druyken | 9/10 | 4271 days | 6% |
| marcel and conny | 10/10 | 4273 days | 6% |
| Helen | 10/10 | 4273 days | 6% |
| Igor | 7/10 | 4273 days | 5% |
| Ray Bygrave | 9/10 | 4274 days | 6% |
| Maria Camen Santos Lopez | 10/10 | 4274 days | 6% |
| Veeh Barrington | 8/10 | 4274 days | 6% |
| Hirsch Svenja | 10/10 | 4276 days | 6% |
| Mahr Svenja | 7/10 | 4276 days | 5% |
| Johanna Kofler | 6/10 | 4276 days | 5% |
| Kathrin Deichmann | 7/10 | 4278 days | 5% |
| Konrad Ullmann | 8/10 | 4279 days | 5% |
| Lukas Lehmeyer | 8/10 | 4279 days | 5% |
| Mark Hofmann | 9/10 | 4279 days | 5% |
| Louison Laissus | 10/10 | 4282 days | 5% |
| Ennico | 10/10 | 4285 days | 5% |
| Juliane | 7/10 | 4285 days | 5% |
| Hannah | 7/10 | 4285 days | 5% |
| Callum | 6/10 | 4285 days | 4% |
| Barbara | 10/10 | 4285 days | 5% |
| Marinette | 10/10 | 4285 days | 5% |
| Larry Majerus | 10/10 | 4286 days | 5% |
| Jan Majerus | 10/10 | 4286 days | 5% |
| Philip Donachie | 10/10 | 4289 days | 5% |
| Luisa Bach | 10/10 | 4289 days | 5% |
| Karel | 10/10 | 4289 days | 5% |
| Phillip | 8/10 | 4291 days | 5% |
| Libby | 5/10 | 4294 days | 3% |
| Colin Billington | 5/10 | 4295 days | 3% |
| Gassat | 10/10 | 4295 days | 4% |
| Janis Gallois | 8/10 | 4296 days | 4% |
| Andreas Jung | 6/10 | 4297 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4298 days | 4% |
| Constanza Salas | 10/10 | 4306 days | 4% |
| Jesse Flynn | 8/10 | 4308 days | 3% |
| Andrea Hiemer | 10/10 | 4308 days | 4% |
| Bella Danaher | 9/10 | 4310 days | 3% |
| Daniel Danamer | 10/10 | 4310 days | 3% |
| Christina Habranke | 10/10 | 4313 days | 3% |
| Julia Bonisch | 10/10 | 4316 days | 3% |
| Ina Daubenbuechel | 9/10 | 4317 days | 3% |
| Nelle Dutilleur | 8/10 | 4319 days | 3% |
| Johanna Bak | 10/10 | 4320 days | 3% |
| David Esner | 10/10 | 4321 days | 3% |
| Felix | 10/10 | 4321 days | 3% |
| David Brooks | 10/10 | 4321 days | 3% |
| Camille Gagnant | 5/10 | 4322 days | 2% |
| kamil Benes | 6/10 | 4329 days | 2% |
| Johannes Markus | 6/10 | 4330 days | 2% |
| Greg Fischer | 10/10 | 4330 days | 2% |
| Harel Cliad | 10/10 | 4330 days | 2% |
| Danica Vrsljko | 7/10 | 4330 days | 2% |
| Simon Cassie | 9/10 | 4331 days | 2% |
| nimrod yaron | 10/10 | 4331 days | 2% |
| Claire Dann | 7/10 | 4332 days | 2% |
| Carina Huhmann | 8/10 | 4337 days | 2% |
| Anne Schneider | 10/10 | 4337 days | 2% |
| Hennk Hartke | 9/10 | 4338 days | 2% |
| Charles Busnel | 10/10 | 4339 days | 2% |
| Paige Galbraith | 8/10 | 4340 days | 1% |
| Bjorn Van Mulders | 9/10 | 4342 days | 1% |
| Kim Maertens | 8/10 | 4342 days | 1% |
| Eric and Nienke | 10/10 | 4363 days | 0% |
| Elly Kappert | 10/10 | 4393 days | 32% |
| Sylvia Klatt | 10/10 | 4607 days | 32% |
| Supiot Zudovic | 10/10 | 4620 days | 32% |
| Fjord | 9/10 | 4622 days | 32% |
| Sophie Spady | 10/10 | 4624 days | 32% |
| Soizic | 9/10 | 4624 days | 32% |
| Christofer Tonn | 10/10 | 4624 days | 32% |
| Ken Milligan | 8/10 | 4625 days | 31% |
| Sarah Horn | 9/10 | 4626 days | 32% |
| Yu-Ti Chu | 8/10 | 4629 days | 31% |
| Ton Martens | 10/10 | 4629 days | 32% |
| Hendrik Rother | 9/10 | 4629 days | 32% |
| Nora | 8/10 | 4631 days | 31% |
| Katey Justice | 10/10 | 4633 days | 32% |
| Douglas Walker | 8/10 | 4633 days | 31% |
| tim wettack | 10/10 | 4638 days | 32% |
| Marketa | 9/10 | 4638 days | 32% |
| Sabisch Moritz | 9/10 | 4638 days | 32% |
| Stella Thoben | 10/10 | 4640 days | 32% |
| Paul Liecke | 9/10 | 4640 days | 32% |
| Caderet | 10/10 | 4640 days | 32% |
| James Young | 10/10 | 4640 days | 32% |
| Florent Corino | 9/10 | 4642 days | 32% |
| Lea Bulle | 9/10 | 4642 days | 32% |
| Tobi | 5/10 | 4643 days | 24% |
| Ian | 8/10 | 4644 days | 31% |
| Anna Niesl | 10/10 | 4644 days | 32% |
| Janine Kohlgrueler | 9/10 | 4645 days | 32% |
| Arno Leleu | 8/10 | 4647 days | 31% |
| Alessa Ndra | 10/10 | 4648 days | 32% |
| Patrick O'Connell | 10/10 | 4648 days | 32% |
| Francois Marchar | 6/10 | 4648 days | 27% |
| Kristine and William | 5/10 | 4651 days | 24% |
| Veronica and Jordi | 10/10 | 4657 days | 32% |
| Johnny McManmon | 9/10 | 4659 days | 32% |
| Christoph Mueller | 6/10 | 4660 days | 27% |
| Nora and Edward | 8/10 | 4661 days | 31% |
| Christina Rodewald | 8/10 | 4671 days | 31% |
| Nadine and Jan | 8/10 | 4710 days | 31% |
| Henrik Steinruecken | 8/10 | 4710 days | 31% |
| Wertra | 9/10 | 4711 days | 32% |
| Aurelie Morin | 9/10 | 4719 days | 32% |
| Leticia Martin | 10/10 | 4719 days | 32% |
| Martin Thomas | 9/10 | 4720 days | 32% |
| Franz Schueler | 10/10 | 4720 days | 32% |
| F Soppelsa | 1/10 | 4721 days | 12% |
| Dirk | 4/10 | 4726 days | 20% |
| Katharina Pape | 8/10 | 4726 days | 31% |
| Abby Rushmer | 9/10 | 4727 days | 32% |
| Sasha and Sandra Bonavia | 10/10 | 4728 days | 32% |
| Dio | 8/10 | 4730 days | 31% |
| Stephan Olivier | 8/10 | 4732 days | 31% |
| Stephan Olivier | 8/10 | 4732 days | 31% |
| Anna | 9/10 | 4970 days | 32% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.