Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2972 days | 100% |
| Rebecca Martin | 10/10 | 3017 days | 96% |
| Sophie Ingram | 10/10 | 3152 days | 85% |
| C Flynn | 1/10 | 3412 days | 16% |
| Josh Lesley-Smith | 10/10 | 3433 days | 62% |
| Marc | 9/10 | 3453 days | 60% |
| Emily Noyd | 9/10 | 3690 days | 40% |
| Cayla Stanley | 10/10 | 3690 days | 41% |
| Salvador Jimenez | 10/10 | 3761 days | 35% |
| Philipp Richter | 6/10 | 3829 days | 23% |
| Simon Quass | 10/10 | 3830 days | 29% |
| Sarah Boettcher | 9/10 | 3837 days | 28% |
| Clement Oudjaovok | 8/10 | 4055 days | 10% |
| Katherine Halliday | 9/10 | 4057 days | 10% |
| Daniela Wall | 7/10 | 4057 days | 9% |
| Katherine Britten | 9/10 | 4060 days | 10% |
| Megan | 10/10 | 4061 days | 10% |
| Nina Müller | 9/10 | 4083 days | 8% |
| Maria Schober | 4/10 | 4084 days | 0% |
| Marie Schmid | 10/10 | 4089 days | 8% |
| Charles Aubry | 10/10 | 4090 days | 8% |
| Arvid Hellquist | 9/10 | 4100 days | 7% |
| Celia Nowak | 8/10 | 4101 days | 7% |
| Jiri Blecha | 8/10 | 4102 days | 7% |
| Marie Weber | 9/10 | 4102 days | 7% |
| Michal Kamradek | 7/10 | 4137 days | 3% |
| Dieter Schmees | 9/10 | 4139 days | 4% |
| Barbara | 9/10 | 4141 days | 4% |
| Mathieu Brunel | 10/10 | 4141 days | 4% |
| Thomas and Sonja | 10/10 | 4150 days | 3% |
| Jam Boggomann | 10/10 | 4154 days | 3% |
| Pauline Gibson | 10/10 | 4156 days | 3% |
| Ian Brand | 10/10 | 4157 days | 2% |
| Antoine Vernay | 8/10 | 4163 days | 2% |
| Shona MacDonald | 10/10 | 4399 days | 26% |
| Ane Didriksen | 10/10 | 4399 days | 26% |
| Iris Anette Berger | 10/10 | 4399 days | 26% |
| Claudia de Winter | 7/10 | 4404 days | 23% |
| Cecilia Anderson | 4/10 | 4404 days | 12% |
| Christina Perez | 8/10 | 4408 days | 25% |
| Paula Renton | 8/10 | 4409 days | 25% |
| Maria-Julia Frilaj | 9/10 | 4410 days | 26% |
| Simon Mehlmann | 9/10 | 4410 days | 26% |
| Carolin Siegert | 9/10 | 4410 days | 26% |
| Pavel Jarolimek | 5/10 | 4410 days | 16% |
| Patricia Erni | 8/10 | 4411 days | 25% |
| Robert Erni | 8/10 | 4411 days | 25% |
| Lilli Erni | 8/10 | 4411 days | 25% |
| Erik Nestlez | 8/10 | 4416 days | 25% |
| Wouter Vanmoz | 10/10 | 4417 days | 26% |
| Laure Cops | 9/10 | 4417 days | 26% |
| Annika Marz | 10/10 | 4425 days | 26% |
| Julian Zeissler | 8/10 | 4425 days | 25% |
| Adam | 7/10 | 4425 days | 23% |
| Petra Albrchtoval | 6/10 | 4425 days | 20% |
| Lena Hanhart | 7/10 | 4430 days | 23% |
| Drame Mahmadou | 8/10 | 4430 days | 25% |
| Joanna Mulcahy | 10/10 | 4430 days | 26% |
| Helma Druyken | 9/10 | 4431 days | 26% |
| marcel and conny | 10/10 | 4433 days | 26% |
| Helen | 10/10 | 4433 days | 26% |
| Igor | 7/10 | 4433 days | 23% |
| Ray Bygrave | 9/10 | 4434 days | 26% |
| Maria Camen Santos Lopez | 10/10 | 4434 days | 26% |
| Veeh Barrington | 8/10 | 4434 days | 25% |
| Hirsch Svenja | 10/10 | 4436 days | 26% |
| Mahr Svenja | 7/10 | 4436 days | 23% |
| Johanna Kofler | 6/10 | 4436 days | 20% |
| Kathrin Deichmann | 7/10 | 4438 days | 23% |
| Konrad Ullmann | 8/10 | 4439 days | 25% |
| Lukas Lehmeyer | 8/10 | 4439 days | 25% |
| Mark Hofmann | 9/10 | 4439 days | 26% |
| Louison Laissus | 10/10 | 4442 days | 26% |
| Ennico | 10/10 | 4445 days | 26% |
| Juliane | 7/10 | 4445 days | 23% |
| Hannah | 7/10 | 4445 days | 23% |
| Callum | 6/10 | 4445 days | 20% |
| Barbara | 10/10 | 4445 days | 26% |
| Marinette | 10/10 | 4445 days | 26% |
| Larry Majerus | 10/10 | 4446 days | 26% |
| Jan Majerus | 10/10 | 4446 days | 26% |
| Philip Donachie | 10/10 | 4449 days | 26% |
| Luisa Bach | 10/10 | 4449 days | 26% |
| Karel | 10/10 | 4449 days | 26% |
| Phillip | 8/10 | 4451 days | 25% |
| Libby | 5/10 | 4454 days | 16% |
| Colin Billington | 5/10 | 4455 days | 16% |
| Gassat | 10/10 | 4455 days | 26% |
| Janis Gallois | 8/10 | 4456 days | 25% |
| Andreas Jung | 6/10 | 4457 days | 20% |
| Francisco Pablo Miguel | 8/10 | 4458 days | 25% |
| Constanza Salas | 10/10 | 4466 days | 26% |
| Jesse Flynn | 8/10 | 4468 days | 25% |
| Andrea Hiemer | 10/10 | 4468 days | 26% |
| Bella Danaher | 9/10 | 4470 days | 26% |
| Daniel Danamer | 10/10 | 4470 days | 26% |
| Christina Habranke | 10/10 | 4473 days | 26% |
| Julia Bonisch | 10/10 | 4476 days | 26% |
| Ina Daubenbuechel | 9/10 | 4477 days | 26% |
| Nelle Dutilleur | 8/10 | 4479 days | 25% |
| Johanna Bak | 10/10 | 4480 days | 26% |
| David Esner | 10/10 | 4481 days | 26% |
| Felix | 10/10 | 4481 days | 26% |
| David Brooks | 10/10 | 4481 days | 26% |
| Camille Gagnant | 5/10 | 4482 days | 16% |
| kamil Benes | 6/10 | 4489 days | 20% |
| Johannes Markus | 6/10 | 4490 days | 20% |
| Greg Fischer | 10/10 | 4490 days | 26% |
| Harel Cliad | 10/10 | 4490 days | 26% |
| Danica Vrsljko | 7/10 | 4490 days | 23% |
| Simon Cassie | 9/10 | 4491 days | 26% |
| nimrod yaron | 10/10 | 4491 days | 26% |
| Claire Dann | 7/10 | 4492 days | 23% |
| Carina Huhmann | 8/10 | 4497 days | 25% |
| Anne Schneider | 10/10 | 4497 days | 26% |
| Hennk Hartke | 9/10 | 4498 days | 26% |
| Charles Busnel | 10/10 | 4499 days | 26% |
| Paige Galbraith | 8/10 | 4500 days | 25% |
| Bjorn Van Mulders | 9/10 | 4502 days | 26% |
| Kim Maertens | 8/10 | 4502 days | 25% |
| Eric and Nienke | 10/10 | 4523 days | 26% |
| Elly Kappert | 10/10 | 4553 days | 26% |
| Sylvia Klatt | 10/10 | 4767 days | 26% |
| Supiot Zudovic | 10/10 | 4780 days | 26% |
| Fjord | 9/10 | 4782 days | 26% |
| Sophie Spady | 10/10 | 4784 days | 26% |
| Soizic | 9/10 | 4784 days | 26% |
| Christofer Tonn | 10/10 | 4784 days | 26% |
| Ken Milligan | 8/10 | 4785 days | 25% |
| Sarah Horn | 9/10 | 4786 days | 26% |
| Yu-Ti Chu | 8/10 | 4789 days | 25% |
| Ton Martens | 10/10 | 4789 days | 26% |
| Hendrik Rother | 9/10 | 4789 days | 26% |
| Nora | 8/10 | 4791 days | 25% |
| Katey Justice | 10/10 | 4793 days | 26% |
| Douglas Walker | 8/10 | 4793 days | 25% |
| tim wettack | 10/10 | 4798 days | 26% |
| Marketa | 9/10 | 4798 days | 26% |
| Sabisch Moritz | 9/10 | 4798 days | 26% |
| Stella Thoben | 10/10 | 4800 days | 26% |
| Paul Liecke | 9/10 | 4800 days | 26% |
| Caderet | 10/10 | 4800 days | 26% |
| James Young | 10/10 | 4800 days | 26% |
| Florent Corino | 9/10 | 4802 days | 26% |
| Lea Bulle | 9/10 | 4802 days | 26% |
| Tobi | 5/10 | 4803 days | 16% |
| Ian | 8/10 | 4804 days | 25% |
| Anna Niesl | 10/10 | 4804 days | 26% |
| Janine Kohlgrueler | 9/10 | 4805 days | 26% |
| Arno Leleu | 8/10 | 4807 days | 25% |
| Alessa Ndra | 10/10 | 4808 days | 26% |
| Patrick O'Connell | 10/10 | 4808 days | 26% |
| Francois Marchar | 6/10 | 4808 days | 20% |
| Kristine and William | 5/10 | 4811 days | 16% |
| Veronica and Jordi | 10/10 | 4817 days | 26% |
| Johnny McManmon | 9/10 | 4819 days | 26% |
| Christoph Mueller | 6/10 | 4820 days | 20% |
| Nora and Edward | 8/10 | 4821 days | 25% |
| Christina Rodewald | 8/10 | 4831 days | 25% |
| Nadine and Jan | 8/10 | 4870 days | 25% |
| Henrik Steinruecken | 8/10 | 4870 days | 25% |
| Wertra | 9/10 | 4871 days | 26% |
| Aurelie Morin | 9/10 | 4879 days | 26% |
| Leticia Martin | 10/10 | 4879 days | 26% |
| Martin Thomas | 9/10 | 4880 days | 26% |
| Franz Schueler | 10/10 | 4880 days | 26% |
| F Soppelsa | 1/10 | 4881 days | 1% |
| Dirk | 4/10 | 4886 days | 12% |
| Katharina Pape | 8/10 | 4886 days | 25% |
| Abby Rushmer | 9/10 | 4887 days | 26% |
| Sasha and Sandra Bonavia | 10/10 | 4888 days | 26% |
| Dio | 8/10 | 4890 days | 25% |
| Stephan Olivier | 8/10 | 4892 days | 25% |
| Stephan Olivier | 8/10 | 4892 days | 25% |
| Anna | 9/10 | 5130 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.