Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3154 days | 100% |
| Rebecca Martin | 10/10 | 3199 days | 96% |
| Sophie Ingram | 10/10 | 3334 days | 85% |
| C Flynn | 1/10 | 3594 days | 24% |
| Josh Lesley-Smith | 10/10 | 3615 days | 61% |
| Marc | 9/10 | 3635 days | 59% |
| Emily Noyd | 9/10 | 3872 days | 39% |
| Cayla Stanley | 10/10 | 3872 days | 40% |
| Salvador Jimenez | 10/10 | 3943 days | 34% |
| Philipp Richter | 6/10 | 4011 days | 24% |
| Simon Quass | 10/10 | 4012 days | 28% |
| Sarah Boettcher | 9/10 | 4019 days | 27% |
| Clement Oudjaovok | 8/10 | 4237 days | 9% |
| Katherine Halliday | 9/10 | 4239 days | 9% |
| Daniela Wall | 7/10 | 4239 days | 8% |
| Katherine Britten | 9/10 | 4242 days | 9% |
| Megan | 10/10 | 4243 days | 9% |
| Nina Müller | 9/10 | 4265 days | 7% |
| Maria Schober | 4/10 | 4266 days | 3% |
| Marie Schmid | 10/10 | 4271 days | 6% |
| Charles Aubry | 10/10 | 4272 days | 6% |
| Arvid Hellquist | 9/10 | 4282 days | 5% |
| Celia Nowak | 8/10 | 4283 days | 5% |
| Jiri Blecha | 8/10 | 4284 days | 5% |
| Marie Weber | 9/10 | 4284 days | 5% |
| Michal Kamradek | 7/10 | 4319 days | 2% |
| Dieter Schmees | 9/10 | 4321 days | 2% |
| Barbara | 9/10 | 4323 days | 2% |
| Mathieu Brunel | 10/10 | 4323 days | 2% |
| Thomas and Sonja | 10/10 | 4332 days | 1% |
| Jam Boggomann | 10/10 | 4336 days | 1% |
| Pauline Gibson | 10/10 | 4338 days | 1% |
| Ian Brand | 10/10 | 4339 days | 1% |
| Antoine Vernay | 8/10 | 4345 days | 0% |
| Shona MacDonald | 10/10 | 4581 days | 40% |
| Ane Didriksen | 10/10 | 4581 days | 40% |
| Iris Anette Berger | 10/10 | 4581 days | 40% |
| Claudia de Winter | 7/10 | 4586 days | 37% |
| Cecilia Anderson | 4/10 | 4586 days | 25% |
| Christina Perez | 8/10 | 4590 days | 39% |
| Paula Renton | 8/10 | 4591 days | 39% |
| Maria-Julia Frilaj | 9/10 | 4592 days | 40% |
| Simon Mehlmann | 9/10 | 4592 days | 40% |
| Carolin Siegert | 9/10 | 4592 days | 40% |
| Pavel Jarolimek | 5/10 | 4592 days | 30% |
| Patricia Erni | 8/10 | 4593 days | 39% |
| Robert Erni | 8/10 | 4593 days | 39% |
| Lilli Erni | 8/10 | 4593 days | 39% |
| Erik Nestlez | 8/10 | 4598 days | 39% |
| Wouter Vanmoz | 10/10 | 4599 days | 40% |
| Laure Cops | 9/10 | 4599 days | 40% |
| Annika Marz | 10/10 | 4607 days | 40% |
| Julian Zeissler | 8/10 | 4607 days | 39% |
| Adam | 7/10 | 4607 days | 37% |
| Petra Albrchtoval | 6/10 | 4607 days | 34% |
| Lena Hanhart | 7/10 | 4612 days | 37% |
| Drame Mahmadou | 8/10 | 4612 days | 39% |
| Joanna Mulcahy | 10/10 | 4612 days | 40% |
| Helma Druyken | 9/10 | 4613 days | 40% |
| marcel and conny | 10/10 | 4615 days | 40% |
| Helen | 10/10 | 4615 days | 40% |
| Igor | 7/10 | 4615 days | 37% |
| Ray Bygrave | 9/10 | 4616 days | 40% |
| Maria Camen Santos Lopez | 10/10 | 4616 days | 40% |
| Veeh Barrington | 8/10 | 4616 days | 39% |
| Hirsch Svenja | 10/10 | 4618 days | 40% |
| Mahr Svenja | 7/10 | 4618 days | 37% |
| Johanna Kofler | 6/10 | 4618 days | 34% |
| Kathrin Deichmann | 7/10 | 4620 days | 37% |
| Konrad Ullmann | 8/10 | 4621 days | 39% |
| Lukas Lehmeyer | 8/10 | 4621 days | 39% |
| Mark Hofmann | 9/10 | 4621 days | 40% |
| Louison Laissus | 10/10 | 4624 days | 40% |
| Ennico | 10/10 | 4627 days | 40% |
| Juliane | 7/10 | 4627 days | 37% |
| Hannah | 7/10 | 4627 days | 37% |
| Callum | 6/10 | 4627 days | 34% |
| Barbara | 10/10 | 4627 days | 40% |
| Marinette | 10/10 | 4627 days | 40% |
| Larry Majerus | 10/10 | 4628 days | 40% |
| Jan Majerus | 10/10 | 4628 days | 40% |
| Philip Donachie | 10/10 | 4631 days | 40% |
| Luisa Bach | 10/10 | 4631 days | 40% |
| Karel | 10/10 | 4631 days | 40% |
| Phillip | 8/10 | 4633 days | 39% |
| Libby | 5/10 | 4636 days | 30% |
| Colin Billington | 5/10 | 4637 days | 30% |
| Gassat | 10/10 | 4637 days | 40% |
| Janis Gallois | 8/10 | 4638 days | 39% |
| Andreas Jung | 6/10 | 4639 days | 34% |
| Francisco Pablo Miguel | 8/10 | 4640 days | 39% |
| Constanza Salas | 10/10 | 4648 days | 40% |
| Jesse Flynn | 8/10 | 4650 days | 39% |
| Andrea Hiemer | 10/10 | 4650 days | 40% |
| Bella Danaher | 9/10 | 4652 days | 40% |
| Daniel Danamer | 10/10 | 4652 days | 40% |
| Christina Habranke | 10/10 | 4655 days | 40% |
| Julia Bonisch | 10/10 | 4658 days | 40% |
| Ina Daubenbuechel | 9/10 | 4659 days | 40% |
| Nelle Dutilleur | 8/10 | 4661 days | 39% |
| Johanna Bak | 10/10 | 4662 days | 40% |
| David Esner | 10/10 | 4663 days | 40% |
| Felix | 10/10 | 4663 days | 40% |
| David Brooks | 10/10 | 4663 days | 40% |
| Camille Gagnant | 5/10 | 4664 days | 30% |
| kamil Benes | 6/10 | 4671 days | 34% |
| Johannes Markus | 6/10 | 4672 days | 34% |
| Greg Fischer | 10/10 | 4672 days | 40% |
| Harel Cliad | 10/10 | 4672 days | 40% |
| Danica Vrsljko | 7/10 | 4672 days | 37% |
| Simon Cassie | 9/10 | 4673 days | 40% |
| nimrod yaron | 10/10 | 4673 days | 40% |
| Claire Dann | 7/10 | 4674 days | 37% |
| Carina Huhmann | 8/10 | 4679 days | 39% |
| Anne Schneider | 10/10 | 4679 days | 40% |
| Hennk Hartke | 9/10 | 4680 days | 40% |
| Charles Busnel | 10/10 | 4681 days | 40% |
| Paige Galbraith | 8/10 | 4682 days | 39% |
| Bjorn Van Mulders | 9/10 | 4684 days | 40% |
| Kim Maertens | 8/10 | 4684 days | 39% |
| Eric and Nienke | 10/10 | 4705 days | 40% |
| Elly Kappert | 10/10 | 4735 days | 40% |
| Sylvia Klatt | 10/10 | 4949 days | 40% |
| Supiot Zudovic | 10/10 | 4962 days | 40% |
| Fjord | 9/10 | 4964 days | 40% |
| Sophie Spady | 10/10 | 4966 days | 40% |
| Soizic | 9/10 | 4966 days | 40% |
| Christofer Tonn | 10/10 | 4966 days | 40% |
| Ken Milligan | 8/10 | 4967 days | 39% |
| Sarah Horn | 9/10 | 4968 days | 40% |
| Yu-Ti Chu | 8/10 | 4971 days | 39% |
| Ton Martens | 10/10 | 4971 days | 40% |
| Hendrik Rother | 9/10 | 4971 days | 40% |
| Nora | 8/10 | 4973 days | 39% |
| Katey Justice | 10/10 | 4975 days | 40% |
| Douglas Walker | 8/10 | 4975 days | 39% |
| tim wettack | 10/10 | 4980 days | 40% |
| Marketa | 9/10 | 4980 days | 40% |
| Sabisch Moritz | 9/10 | 4980 days | 40% |
| Stella Thoben | 10/10 | 4982 days | 40% |
| Paul Liecke | 9/10 | 4982 days | 40% |
| Caderet | 10/10 | 4982 days | 40% |
| James Young | 10/10 | 4982 days | 40% |
| Florent Corino | 9/10 | 4984 days | 40% |
| Lea Bulle | 9/10 | 4984 days | 40% |
| Tobi | 5/10 | 4985 days | 30% |
| Ian | 8/10 | 4986 days | 39% |
| Anna Niesl | 10/10 | 4986 days | 40% |
| Janine Kohlgrueler | 9/10 | 4987 days | 40% |
| Arno Leleu | 8/10 | 4989 days | 39% |
| Alessa Ndra | 10/10 | 4990 days | 40% |
| Patrick O'Connell | 10/10 | 4990 days | 40% |
| Francois Marchar | 6/10 | 4990 days | 34% |
| Kristine and William | 5/10 | 4993 days | 30% |
| Veronica and Jordi | 10/10 | 4999 days | 40% |
| Johnny McManmon | 9/10 | 5001 days | 40% |
| Christoph Mueller | 6/10 | 5002 days | 34% |
| Nora and Edward | 8/10 | 5003 days | 39% |
| Christina Rodewald | 8/10 | 5013 days | 39% |
| Nadine and Jan | 8/10 | 5052 days | 39% |
| Henrik Steinruecken | 8/10 | 5052 days | 39% |
| Wertra | 9/10 | 5053 days | 40% |
| Aurelie Morin | 9/10 | 5061 days | 40% |
| Leticia Martin | 10/10 | 5061 days | 40% |
| Martin Thomas | 9/10 | 5062 days | 40% |
| Franz Schueler | 10/10 | 5062 days | 40% |
| F Soppelsa | 1/10 | 5063 days | 15% |
| Dirk | 4/10 | 5068 days | 25% |
| Katharina Pape | 8/10 | 5068 days | 39% |
| Abby Rushmer | 9/10 | 5069 days | 40% |
| Sasha and Sandra Bonavia | 10/10 | 5070 days | 40% |
| Dio | 8/10 | 5072 days | 39% |
| Stephan Olivier | 8/10 | 5074 days | 39% |
| Stephan Olivier | 8/10 | 5074 days | 39% |
| Anna | 9/10 | 5312 days | 40% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.