Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3134 days | 100% |
| Rebecca Martin | 10/10 | 3179 days | 96% |
| Sophie Ingram | 10/10 | 3314 days | 85% |
| C Flynn | 1/10 | 3574 days | 23% |
| Josh Lesley-Smith | 10/10 | 3595 days | 61% |
| Marc | 9/10 | 3615 days | 59% |
| Emily Noyd | 9/10 | 3852 days | 39% |
| Cayla Stanley | 10/10 | 3852 days | 40% |
| Salvador Jimenez | 10/10 | 3923 days | 34% |
| Philipp Richter | 6/10 | 3991 days | 24% |
| Simon Quass | 10/10 | 3992 days | 28% |
| Sarah Boettcher | 9/10 | 3999 days | 27% |
| Clement Oudjaovok | 8/10 | 4217 days | 9% |
| Katherine Halliday | 9/10 | 4219 days | 9% |
| Daniela Wall | 7/10 | 4219 days | 8% |
| Katherine Britten | 9/10 | 4222 days | 9% |
| Megan | 10/10 | 4223 days | 9% |
| Nina Müller | 9/10 | 4245 days | 7% |
| Maria Schober | 4/10 | 4246 days | 3% |
| Marie Schmid | 10/10 | 4251 days | 6% |
| Charles Aubry | 10/10 | 4252 days | 6% |
| Arvid Hellquist | 9/10 | 4262 days | 5% |
| Celia Nowak | 8/10 | 4263 days | 5% |
| Jiri Blecha | 8/10 | 4264 days | 5% |
| Marie Weber | 9/10 | 4264 days | 5% |
| Michal Kamradek | 7/10 | 4299 days | 2% |
| Dieter Schmees | 9/10 | 4301 days | 2% |
| Barbara | 9/10 | 4303 days | 2% |
| Mathieu Brunel | 10/10 | 4303 days | 2% |
| Thomas and Sonja | 10/10 | 4312 days | 1% |
| Jam Boggomann | 10/10 | 4316 days | 1% |
| Pauline Gibson | 10/10 | 4318 days | 1% |
| Ian Brand | 10/10 | 4319 days | 1% |
| Antoine Vernay | 8/10 | 4325 days | 0% |
| Shona MacDonald | 10/10 | 4561 days | 38% |
| Ane Didriksen | 10/10 | 4561 days | 38% |
| Iris Anette Berger | 10/10 | 4561 days | 38% |
| Claudia de Winter | 7/10 | 4566 days | 35% |
| Cecilia Anderson | 4/10 | 4566 days | 23% |
| Christina Perez | 8/10 | 4570 days | 37% |
| Paula Renton | 8/10 | 4571 days | 37% |
| Maria-Julia Frilaj | 9/10 | 4572 days | 38% |
| Simon Mehlmann | 9/10 | 4572 days | 38% |
| Carolin Siegert | 9/10 | 4572 days | 38% |
| Pavel Jarolimek | 5/10 | 4572 days | 28% |
| Patricia Erni | 8/10 | 4573 days | 37% |
| Robert Erni | 8/10 | 4573 days | 37% |
| Lilli Erni | 8/10 | 4573 days | 37% |
| Erik Nestlez | 8/10 | 4578 days | 37% |
| Wouter Vanmoz | 10/10 | 4579 days | 38% |
| Laure Cops | 9/10 | 4579 days | 38% |
| Annika Marz | 10/10 | 4587 days | 38% |
| Julian Zeissler | 8/10 | 4587 days | 37% |
| Adam | 7/10 | 4587 days | 35% |
| Petra Albrchtoval | 6/10 | 4587 days | 32% |
| Lena Hanhart | 7/10 | 4592 days | 35% |
| Drame Mahmadou | 8/10 | 4592 days | 37% |
| Joanna Mulcahy | 10/10 | 4592 days | 38% |
| Helma Druyken | 9/10 | 4593 days | 38% |
| marcel and conny | 10/10 | 4595 days | 38% |
| Helen | 10/10 | 4595 days | 38% |
| Igor | 7/10 | 4595 days | 35% |
| Ray Bygrave | 9/10 | 4596 days | 38% |
| Maria Camen Santos Lopez | 10/10 | 4596 days | 38% |
| Veeh Barrington | 8/10 | 4596 days | 37% |
| Hirsch Svenja | 10/10 | 4598 days | 38% |
| Mahr Svenja | 7/10 | 4598 days | 35% |
| Johanna Kofler | 6/10 | 4598 days | 32% |
| Kathrin Deichmann | 7/10 | 4600 days | 35% |
| Konrad Ullmann | 8/10 | 4601 days | 37% |
| Lukas Lehmeyer | 8/10 | 4601 days | 37% |
| Mark Hofmann | 9/10 | 4601 days | 38% |
| Louison Laissus | 10/10 | 4604 days | 38% |
| Ennico | 10/10 | 4607 days | 38% |
| Juliane | 7/10 | 4607 days | 35% |
| Hannah | 7/10 | 4607 days | 35% |
| Callum | 6/10 | 4607 days | 32% |
| Barbara | 10/10 | 4607 days | 38% |
| Marinette | 10/10 | 4607 days | 38% |
| Larry Majerus | 10/10 | 4608 days | 38% |
| Jan Majerus | 10/10 | 4608 days | 38% |
| Philip Donachie | 10/10 | 4611 days | 38% |
| Luisa Bach | 10/10 | 4611 days | 38% |
| Karel | 10/10 | 4611 days | 38% |
| Phillip | 8/10 | 4613 days | 37% |
| Libby | 5/10 | 4616 days | 28% |
| Colin Billington | 5/10 | 4617 days | 28% |
| Gassat | 10/10 | 4617 days | 38% |
| Janis Gallois | 8/10 | 4618 days | 37% |
| Andreas Jung | 6/10 | 4619 days | 32% |
| Francisco Pablo Miguel | 8/10 | 4620 days | 37% |
| Constanza Salas | 10/10 | 4628 days | 38% |
| Jesse Flynn | 8/10 | 4630 days | 37% |
| Andrea Hiemer | 10/10 | 4630 days | 38% |
| Bella Danaher | 9/10 | 4632 days | 38% |
| Daniel Danamer | 10/10 | 4632 days | 38% |
| Christina Habranke | 10/10 | 4635 days | 38% |
| Julia Bonisch | 10/10 | 4638 days | 38% |
| Ina Daubenbuechel | 9/10 | 4639 days | 38% |
| Nelle Dutilleur | 8/10 | 4641 days | 37% |
| Johanna Bak | 10/10 | 4642 days | 38% |
| David Esner | 10/10 | 4643 days | 38% |
| Felix | 10/10 | 4643 days | 38% |
| David Brooks | 10/10 | 4643 days | 38% |
| Camille Gagnant | 5/10 | 4644 days | 28% |
| kamil Benes | 6/10 | 4651 days | 32% |
| Johannes Markus | 6/10 | 4652 days | 32% |
| Greg Fischer | 10/10 | 4652 days | 38% |
| Harel Cliad | 10/10 | 4652 days | 38% |
| Danica Vrsljko | 7/10 | 4652 days | 35% |
| Simon Cassie | 9/10 | 4653 days | 38% |
| nimrod yaron | 10/10 | 4653 days | 38% |
| Claire Dann | 7/10 | 4654 days | 35% |
| Carina Huhmann | 8/10 | 4659 days | 37% |
| Anne Schneider | 10/10 | 4659 days | 38% |
| Hennk Hartke | 9/10 | 4660 days | 38% |
| Charles Busnel | 10/10 | 4661 days | 38% |
| Paige Galbraith | 8/10 | 4662 days | 37% |
| Bjorn Van Mulders | 9/10 | 4664 days | 38% |
| Kim Maertens | 8/10 | 4664 days | 37% |
| Eric and Nienke | 10/10 | 4685 days | 38% |
| Elly Kappert | 10/10 | 4715 days | 38% |
| Sylvia Klatt | 10/10 | 4929 days | 38% |
| Supiot Zudovic | 10/10 | 4942 days | 38% |
| Fjord | 9/10 | 4944 days | 38% |
| Sophie Spady | 10/10 | 4946 days | 38% |
| Soizic | 9/10 | 4946 days | 38% |
| Christofer Tonn | 10/10 | 4946 days | 38% |
| Ken Milligan | 8/10 | 4947 days | 37% |
| Sarah Horn | 9/10 | 4948 days | 38% |
| Yu-Ti Chu | 8/10 | 4951 days | 37% |
| Ton Martens | 10/10 | 4951 days | 38% |
| Hendrik Rother | 9/10 | 4951 days | 38% |
| Nora | 8/10 | 4953 days | 37% |
| Katey Justice | 10/10 | 4955 days | 38% |
| Douglas Walker | 8/10 | 4955 days | 37% |
| tim wettack | 10/10 | 4960 days | 38% |
| Marketa | 9/10 | 4960 days | 38% |
| Sabisch Moritz | 9/10 | 4960 days | 38% |
| Stella Thoben | 10/10 | 4962 days | 38% |
| Paul Liecke | 9/10 | 4962 days | 38% |
| Caderet | 10/10 | 4962 days | 38% |
| James Young | 10/10 | 4962 days | 38% |
| Florent Corino | 9/10 | 4964 days | 38% |
| Lea Bulle | 9/10 | 4964 days | 38% |
| Tobi | 5/10 | 4965 days | 28% |
| Ian | 8/10 | 4966 days | 37% |
| Anna Niesl | 10/10 | 4966 days | 38% |
| Janine Kohlgrueler | 9/10 | 4967 days | 38% |
| Arno Leleu | 8/10 | 4969 days | 37% |
| Alessa Ndra | 10/10 | 4970 days | 38% |
| Patrick O'Connell | 10/10 | 4970 days | 38% |
| Francois Marchar | 6/10 | 4970 days | 32% |
| Kristine and William | 5/10 | 4973 days | 28% |
| Veronica and Jordi | 10/10 | 4979 days | 38% |
| Johnny McManmon | 9/10 | 4981 days | 38% |
| Christoph Mueller | 6/10 | 4982 days | 32% |
| Nora and Edward | 8/10 | 4983 days | 37% |
| Christina Rodewald | 8/10 | 4993 days | 37% |
| Nadine and Jan | 8/10 | 5032 days | 37% |
| Henrik Steinruecken | 8/10 | 5032 days | 37% |
| Wertra | 9/10 | 5033 days | 38% |
| Aurelie Morin | 9/10 | 5041 days | 38% |
| Leticia Martin | 10/10 | 5041 days | 38% |
| Martin Thomas | 9/10 | 5042 days | 38% |
| Franz Schueler | 10/10 | 5042 days | 38% |
| F Soppelsa | 1/10 | 5043 days | 13% |
| Dirk | 4/10 | 5048 days | 23% |
| Katharina Pape | 8/10 | 5048 days | 37% |
| Abby Rushmer | 9/10 | 5049 days | 38% |
| Sasha and Sandra Bonavia | 10/10 | 5050 days | 38% |
| Dio | 8/10 | 5052 days | 37% |
| Stephan Olivier | 8/10 | 5054 days | 37% |
| Stephan Olivier | 8/10 | 5054 days | 37% |
| Anna | 9/10 | 5292 days | 38% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.