Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 3098 days | 100% |
| Rebecca Martin | 10/10 | 3143 days | 96% |
| Sophie Ingram | 10/10 | 3278 days | 85% |
| C Flynn | 1/10 | 3538 days | 21% |
| Josh Lesley-Smith | 10/10 | 3559 days | 61% |
| Marc | 9/10 | 3579 days | 59% |
| Emily Noyd | 9/10 | 3816 days | 39% |
| Cayla Stanley | 10/10 | 3816 days | 40% |
| Salvador Jimenez | 10/10 | 3887 days | 34% |
| Philipp Richter | 6/10 | 3955 days | 23% |
| Simon Quass | 10/10 | 3956 days | 28% |
| Sarah Boettcher | 9/10 | 3963 days | 27% |
| Clement Oudjaovok | 8/10 | 4181 days | 9% |
| Katherine Halliday | 9/10 | 4183 days | 9% |
| Daniela Wall | 7/10 | 4183 days | 8% |
| Katherine Britten | 9/10 | 4186 days | 9% |
| Megan | 10/10 | 4187 days | 9% |
| Nina Müller | 9/10 | 4209 days | 7% |
| Maria Schober | 4/10 | 4210 days | 2% |
| Marie Schmid | 10/10 | 4215 days | 6% |
| Charles Aubry | 10/10 | 4216 days | 6% |
| Arvid Hellquist | 9/10 | 4226 days | 5% |
| Celia Nowak | 8/10 | 4227 days | 5% |
| Jiri Blecha | 8/10 | 4228 days | 5% |
| Marie Weber | 9/10 | 4228 days | 5% |
| Michal Kamradek | 7/10 | 4263 days | 2% |
| Dieter Schmees | 9/10 | 4265 days | 2% |
| Barbara | 9/10 | 4267 days | 2% |
| Mathieu Brunel | 10/10 | 4267 days | 2% |
| Thomas and Sonja | 10/10 | 4276 days | 1% |
| Jam Boggomann | 10/10 | 4280 days | 1% |
| Pauline Gibson | 10/10 | 4282 days | 1% |
| Ian Brand | 10/10 | 4283 days | 1% |
| Antoine Vernay | 8/10 | 4289 days | 0% |
| Shona MacDonald | 10/10 | 4525 days | 35% |
| Ane Didriksen | 10/10 | 4525 days | 35% |
| Iris Anette Berger | 10/10 | 4525 days | 35% |
| Claudia de Winter | 7/10 | 4530 days | 32% |
| Cecilia Anderson | 4/10 | 4530 days | 21% |
| Christina Perez | 8/10 | 4534 days | 35% |
| Paula Renton | 8/10 | 4535 days | 35% |
| Maria-Julia Frilaj | 9/10 | 4536 days | 35% |
| Simon Mehlmann | 9/10 | 4536 days | 35% |
| Carolin Siegert | 9/10 | 4536 days | 35% |
| Pavel Jarolimek | 5/10 | 4536 days | 25% |
| Patricia Erni | 8/10 | 4537 days | 35% |
| Robert Erni | 8/10 | 4537 days | 35% |
| Lilli Erni | 8/10 | 4537 days | 35% |
| Erik Nestlez | 8/10 | 4542 days | 35% |
| Wouter Vanmoz | 10/10 | 4543 days | 35% |
| Laure Cops | 9/10 | 4543 days | 35% |
| Annika Marz | 10/10 | 4551 days | 35% |
| Julian Zeissler | 8/10 | 4551 days | 35% |
| Adam | 7/10 | 4551 days | 32% |
| Petra Albrchtoval | 6/10 | 4551 days | 29% |
| Lena Hanhart | 7/10 | 4556 days | 32% |
| Drame Mahmadou | 8/10 | 4556 days | 35% |
| Joanna Mulcahy | 10/10 | 4556 days | 35% |
| Helma Druyken | 9/10 | 4557 days | 35% |
| marcel and conny | 10/10 | 4559 days | 35% |
| Helen | 10/10 | 4559 days | 35% |
| Igor | 7/10 | 4559 days | 32% |
| Ray Bygrave | 9/10 | 4560 days | 35% |
| Maria Camen Santos Lopez | 10/10 | 4560 days | 35% |
| Veeh Barrington | 8/10 | 4560 days | 35% |
| Hirsch Svenja | 10/10 | 4562 days | 35% |
| Mahr Svenja | 7/10 | 4562 days | 32% |
| Johanna Kofler | 6/10 | 4562 days | 29% |
| Kathrin Deichmann | 7/10 | 4564 days | 32% |
| Konrad Ullmann | 8/10 | 4565 days | 35% |
| Lukas Lehmeyer | 8/10 | 4565 days | 35% |
| Mark Hofmann | 9/10 | 4565 days | 35% |
| Louison Laissus | 10/10 | 4568 days | 35% |
| Ennico | 10/10 | 4571 days | 35% |
| Juliane | 7/10 | 4571 days | 32% |
| Hannah | 7/10 | 4571 days | 32% |
| Callum | 6/10 | 4571 days | 29% |
| Barbara | 10/10 | 4571 days | 35% |
| Marinette | 10/10 | 4571 days | 35% |
| Larry Majerus | 10/10 | 4572 days | 35% |
| Jan Majerus | 10/10 | 4572 days | 35% |
| Philip Donachie | 10/10 | 4575 days | 35% |
| Luisa Bach | 10/10 | 4575 days | 35% |
| Karel | 10/10 | 4575 days | 35% |
| Phillip | 8/10 | 4577 days | 35% |
| Libby | 5/10 | 4580 days | 25% |
| Colin Billington | 5/10 | 4581 days | 25% |
| Gassat | 10/10 | 4581 days | 35% |
| Janis Gallois | 8/10 | 4582 days | 35% |
| Andreas Jung | 6/10 | 4583 days | 29% |
| Francisco Pablo Miguel | 8/10 | 4584 days | 35% |
| Constanza Salas | 10/10 | 4592 days | 35% |
| Jesse Flynn | 8/10 | 4594 days | 35% |
| Andrea Hiemer | 10/10 | 4594 days | 35% |
| Bella Danaher | 9/10 | 4596 days | 35% |
| Daniel Danamer | 10/10 | 4596 days | 35% |
| Christina Habranke | 10/10 | 4599 days | 35% |
| Julia Bonisch | 10/10 | 4602 days | 35% |
| Ina Daubenbuechel | 9/10 | 4603 days | 35% |
| Nelle Dutilleur | 8/10 | 4605 days | 35% |
| Johanna Bak | 10/10 | 4606 days | 35% |
| David Esner | 10/10 | 4607 days | 35% |
| Felix | 10/10 | 4607 days | 35% |
| David Brooks | 10/10 | 4607 days | 35% |
| Camille Gagnant | 5/10 | 4608 days | 25% |
| kamil Benes | 6/10 | 4615 days | 29% |
| Johannes Markus | 6/10 | 4616 days | 29% |
| Greg Fischer | 10/10 | 4616 days | 35% |
| Harel Cliad | 10/10 | 4616 days | 35% |
| Danica Vrsljko | 7/10 | 4616 days | 32% |
| Simon Cassie | 9/10 | 4617 days | 35% |
| nimrod yaron | 10/10 | 4617 days | 35% |
| Claire Dann | 7/10 | 4618 days | 32% |
| Carina Huhmann | 8/10 | 4623 days | 35% |
| Anne Schneider | 10/10 | 4623 days | 35% |
| Hennk Hartke | 9/10 | 4624 days | 35% |
| Charles Busnel | 10/10 | 4625 days | 35% |
| Paige Galbraith | 8/10 | 4626 days | 35% |
| Bjorn Van Mulders | 9/10 | 4628 days | 35% |
| Kim Maertens | 8/10 | 4628 days | 35% |
| Eric and Nienke | 10/10 | 4649 days | 35% |
| Elly Kappert | 10/10 | 4679 days | 35% |
| Sylvia Klatt | 10/10 | 4893 days | 35% |
| Supiot Zudovic | 10/10 | 4906 days | 35% |
| Fjord | 9/10 | 4908 days | 35% |
| Sophie Spady | 10/10 | 4910 days | 35% |
| Soizic | 9/10 | 4910 days | 35% |
| Christofer Tonn | 10/10 | 4910 days | 35% |
| Ken Milligan | 8/10 | 4911 days | 35% |
| Sarah Horn | 9/10 | 4912 days | 35% |
| Yu-Ti Chu | 8/10 | 4915 days | 35% |
| Ton Martens | 10/10 | 4915 days | 35% |
| Hendrik Rother | 9/10 | 4915 days | 35% |
| Nora | 8/10 | 4917 days | 35% |
| Katey Justice | 10/10 | 4919 days | 35% |
| Douglas Walker | 8/10 | 4919 days | 35% |
| tim wettack | 10/10 | 4924 days | 35% |
| Marketa | 9/10 | 4924 days | 35% |
| Sabisch Moritz | 9/10 | 4924 days | 35% |
| Stella Thoben | 10/10 | 4926 days | 35% |
| Paul Liecke | 9/10 | 4926 days | 35% |
| Caderet | 10/10 | 4926 days | 35% |
| James Young | 10/10 | 4926 days | 35% |
| Florent Corino | 9/10 | 4928 days | 35% |
| Lea Bulle | 9/10 | 4928 days | 35% |
| Tobi | 5/10 | 4929 days | 25% |
| Ian | 8/10 | 4930 days | 35% |
| Anna Niesl | 10/10 | 4930 days | 35% |
| Janine Kohlgrueler | 9/10 | 4931 days | 35% |
| Arno Leleu | 8/10 | 4933 days | 35% |
| Alessa Ndra | 10/10 | 4934 days | 35% |
| Patrick O'Connell | 10/10 | 4934 days | 35% |
| Francois Marchar | 6/10 | 4934 days | 29% |
| Kristine and William | 5/10 | 4937 days | 25% |
| Veronica and Jordi | 10/10 | 4943 days | 35% |
| Johnny McManmon | 9/10 | 4945 days | 35% |
| Christoph Mueller | 6/10 | 4946 days | 29% |
| Nora and Edward | 8/10 | 4947 days | 35% |
| Christina Rodewald | 8/10 | 4957 days | 35% |
| Nadine and Jan | 8/10 | 4996 days | 35% |
| Henrik Steinruecken | 8/10 | 4996 days | 35% |
| Wertra | 9/10 | 4997 days | 35% |
| Aurelie Morin | 9/10 | 5005 days | 35% |
| Leticia Martin | 10/10 | 5005 days | 35% |
| Martin Thomas | 9/10 | 5006 days | 35% |
| Franz Schueler | 10/10 | 5006 days | 35% |
| F Soppelsa | 1/10 | 5007 days | 10% |
| Dirk | 4/10 | 5012 days | 21% |
| Katharina Pape | 8/10 | 5012 days | 35% |
| Abby Rushmer | 9/10 | 5013 days | 35% |
| Sasha and Sandra Bonavia | 10/10 | 5014 days | 35% |
| Dio | 8/10 | 5016 days | 35% |
| Stephan Olivier | 8/10 | 5018 days | 35% |
| Stephan Olivier | 8/10 | 5018 days | 35% |
| Anna | 9/10 | 5256 days | 35% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.42% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.