Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Brighton Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Brighton Domain

Valid Reviews

52 Valid Reviews

The Brighton Domain experience has a total of 53 reviews. There are 52 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 52 valid reviews:

Rating Count Percentage
10/10 9
17%
9/10 12
23%
8/10 23
44%
7/10 2
4%
6/10 2
4%
5/10 3
6%
4/10 0
0%
3/10 0
0%
2/10 1
2%
1/10 0
0%

81.73% Average

The raw data average (mean) for all the Brighton Domain valid reviews is 81.73% and is based on 52 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

5 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 52 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 5 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 0
0%
8/10 4
80%
7/10 1
20%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

78.00% Average

The raw data average (mean) for all the Brighton Domain face-to-face reviews is 78.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alex Geraghty 10/10 245 days 100%
Alydia 8/10 304 days 89%
Jase 8/10 335 days 86%
Brendon 6/10 427 days 65%
Linda 6/10 670 days 30%
Javier Williams 8/10 762 days 22%
Elaine 8/10 823 days 16%
Alice Anderson 10/10 854 days 14%
Hannah Barnes 8/10 976 days 6%
Pat Burns 8/10 1007 days 5%
Dirk Taubner 10/10 1066 days 4%
Babyinplug 8/10 1066 days 4%
Allie 5/10 1066 days 3%
Mazz 9/10 1097 days 4%
Martin 10/10 1097 days 4%
Ave 8/10 1158 days 4%
Sue 8/10 1250 days 3%
Stephen Lindsay 7/10 1311 days 3%
Owen 9/10 1341 days 3%
Julie Crawshaw 8/10 1341 days 3%
Steve Warndahl 10/10 1372 days 3%
Katherine 9/10 1372 days 3%
Rikke Hessellund, Denmark 8/10 1372 days 3%
Marken Marike 10/10 1377 days 3%
Sophie Keltie 5/10 1398 days 2%
Michael Jayaranjan 8/10 1412 days 3%
Andrew Furphy 2/10 1447 days 2%
Sophie Nightingale 8/10 1490 days 3%
corinne bossat 8/10 1491 days 3%
Joe Trigg 9/10 1510 days 3%
Suzanne Halfpenny 10/10 1523 days 3%
Jayraj Rau 9/10 1583 days 3%
Chloe Watson 8/10 1618 days 3%
Jo Dawson 9/10 1631 days 3%
Greg 10/10 1672 days 3%
Bruce Graham 9/10 1680 days 3%
Jo Gittins 9/10 1734 days 3%
Josephine Ayvadian 8/10 1737 days 2%
Rogina de Jong 9/10 1786 days 2%
Trent O'Keeffe 9/10 1786 days 2%
Jos Tolboom 9/10 1799 days 2%
Marina 8/10 2128 days 2%
Sarah Gurney 5/10 2201 days 1%
Steve Warren 8/10 2284 days 1%
Sheila Galpin 8/10 2831 days -1%
Ann Barrett 7/10 2832 days -1%
Malcolm & Susan 9/10 2832 days 0%
tracey aylmer 8/10 2833 days 0%
Michael Uebe 8/10 2864 days -1%
Andrea Hiemer 8/10 2868 days -1%
Jean Batiste Le meur 8/10 2881 days -1%
Karen Bailey 10/10 2892 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Brighton Domain does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

82%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.