Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Gondola Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Gondola Queenstown

Valid Reviews

195 Valid Reviews

The Skyline Gondola Queenstown experience has a total of 196 reviews. There are 195 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 195 valid reviews:

Rating Count Percentage
10/10 41
21%
9/10 48
25%
8/10 59
30%
7/10 19
10%
6/10 14
7%
5/10 7
4%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

81.54% Average

The raw data average (mean) for all the Skyline Gondola Queenstown valid reviews is 81.54% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

173 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 195 valid reviews, the experience has 173 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 173 face-to-face reviews:

Rating Count Percentage
10/10 31
18%
9/10 43
25%
8/10 56
32%
7/10 17
10%
6/10 13
8%
5/10 6
3%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

80.69% Average

The raw data average (mean) for all the Skyline Gondola Queenstown face-to-face reviews is 80.69% and is based on 173 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tony Wilcomes 8/10 689 days true 29.56 100%
Jessica and Henry 9/10 932 days true 9.21 31%
Audeme Mechain 9/10 934 days true 9.11 31%
Alice Ormandy 7/10 978 days true 6.52 22%
Chloe Olsen 10/10 981 days true 7.06 24%
Barbara Knops 8/10 1013 days true 5.76 19%
Manu Liberta 10/10 1023 days true 5.82 20%
Patrick 8/10 1026 days true 5.47 18%
Sabine 8/10 1026 days true 5.47 18%
Yee How 8/10 1031 days true 5.37 18%
Sophie 10/10 1034 days true 5.59 19%
Nanda Dyke 8/10 1039 days true 5.22 18%
Andy Howard 9/10 1066 days true 5.13 17%
Sharron 9/10 1066 days true 5.13 17%
Michael Regensburger 10/10 1298 days true 4.65 16%
Timea Bagosi 8/10 1300 days 4.42 15%
Lothen 7/10 1311 days true 4.21 14%
Melanie Kronbichler 8/10 1330 days true 4.37 15%
Lea Watterson 9/10 1333 days true 4.59 16%
Daniel Hill 10/10 1355 days true 4.55 15%
Nicola Wiggan 8/10 1373 days true 4.3 15%
Madita and Lisann 6/10 1375 days true 3.75 13%
Corinna Fallenbuchel 10/10 1741 days true 3.89 13%
Cora and Franzi 6/10 1747 days true 3.22 11%
Ara Moore-Tuwhangai 10/10 1970 days 3.5 12%
Shona MacDonald 9/10 1997 days true 3.46 12%
Niamh Duane 6/10 2014 days true 2.84 10%
Matt Weston 8/10 2014 days true 3.26 11%
Ann Wilson 8/10 2017 days true 3.25 11%
M K 10/10 2072 days true 3.33 11%
Shay Sofer 8/10 2080 days true 3.15 11%
Guy David 8/10 2080 days true 3.15 11%
Andreas Zapke 8/10 2087 days true 3.14 11%
Caren van Gastel 8/10 2091 days true 3.13 11%
Emeline Dupre 6/10 2091 days true 2.73 9%
Kerri 10/10 2212 days 3.09 10%
Abby Rescr 8/10 2396 days true 2.63 9%
Lorna and Seb 7/10 2399 days true 2.52 9%
Erik Muchembled 4/10 2400 days true 2.18 7%
Hannah Lia-Isis Kubillus 7/10 2400 days true 2.52 9%
Patrycja Polakowska 10/10 2406 days true 2.76 9%
Joey Mertzig 8/10 2413 days true 2.61 9%
Ingeborg Ruysscher 10/10 2455 days 2.67 9%
Mike Edwards 10/10 2471 days true 2.64 9%
Abby Rushmer 8/10 2485 days true 2.49 8%
Auger 9/10 2493 days true 2.61 9%
Auger 9/10 2493 days true 2.61 9%
Ryan J 5/10 2577 days 1.99 7%
trevrobinson 10/10 2577 days 2.46 8%
Robin Sable 10/10 2742 days true 2.18 7%
Sally Gordie 9/10 2748 days true 2.17 7%
David Williams 9/10 2749 days true 2.17 7%
Oliver Hardt 6/10 2750 days true 1.8 6%
Matthias Angela 6/10 2755 days true 1.79 6%
Lucy Duffy 5/10 2764 days true 1.74 6%
B Sluis 8/10 2770 days true 2.03 7%
Elaine 10/10 2771 days true 2.13 7%
Bottoms 9/10 2771 days true 2.13 7%
Patrick Grant 8/10 2771 days true 2.02 7%
Hayley Atkinson 10/10 2772 days true 2.13 7%
Melanie 6/10 2773 days true 1.77 6%
Ed & Katie Riches 7/10 2773 days true 1.94 7%
Nick & Adele Waller 8/10 2773 days true 2.02 7%
Beat Kindler 3/10 2773 days true 1.64 6%
Seth & Carla 10/10 2775 days true 2.12 7%
Mary Mitchell 8/10 2775 days true 2.02 7%
Tim Gamblen 10/10 2778 days true 2.12 7%
Jonathan Philp 8/10 2782 days true 2.01 7%
Andreas & Leonie Fehr 3/10 2782 days true 1.63 5%
Rocco Christian 5/10 2784 days true 1.71 6%
Carel 7/10 2787 days true 1.91 6%
ge04jen 9/10 2821 days 2.04 7%
CMJ 7/10 2821 days 1.86 6%
Wendy Ashmore 9/10 2868 days true 1.96 7%
Gertz 7/10 3100 days true 1.43 5%
Sue Carren 7/10 3104 days true 1.42 5%
Chris Forrest 8/10 3106 days true 1.48 5%
Julie and Russ Charles 10/10 3109 days true 1.55 5%
Julie 3/10 3109 days true 1.19 4%
Kevin Wong 10/10 3109 days true 1.55 5%
Hadas and Amichay Guter 8/10 3112 days true 1.47 5%
John Stokes 10/10 3115 days true 1.54 5%
Sufian Bin Uusof 8/10 3118 days true 1.46 5%
Christine Gschwandtl 10/10 3118 days true 1.54 5%
Ian & Phyllis 8/10 3119 days true 1.46 5%
Harry Hammond 7/10 3120 days true 1.39 5%
Bryan Higgins 9/10 3125 days true 1.52 5%
Jennifer Sunderland 9/10 3129 days true 1.52 5%
Alice Galley 9/10 3130 days true 1.52 5%
Mr & Mrs Mackie 9/10 3137 days true 1.5 5%
Bob Warne 4/10 3138 days true 1.19 4%
John 7/10 3139 days true 1.37 5%
Van den Borne 8/10 3141 days true 1.42 5%
Bahner 9/10 3143 days true 1.49 5%
Jochen 8/10 3153 days true 1.4 5%
Andrew Hammond 8/10 3278 days 1.2 4%
Mary Van 9/10 3308 days 1.21 4%
craigy 7/10 3339 days 1.05 4%
Alice Hurkett 10/10 3400 days 1.05 4%
Amy 8/10 3431 days true 0.95 3%
BelindaT 10/10 3439 days true 0.99 3%
thomas merrin 10/10 3461 days 0.95 3%
nuwee 10/10 3461 days 0.95 3%
katrina Marshall 9/10 3478 days true 0.92 3%
Ina 5/10 3479 days true 0.74 3%
Kim Holtz 8/10 3480 days true 0.87 3%
Peter G 8/10 3486 days true 0.86 3%
Chris Helms 8/10 3486 days true 0.86 3%
Rod C 9/10 3490 days true 0.9 3%
Amanda Iavarone 8/10 3498 days true 0.84 3%
Jann Clar 9/10 3501 days true 0.88 3%
Armand 8/10 3506 days true 0.83 3%
Yona 9/10 3506 days true 0.87 3%
Ronny 8/10 3506 days true 0.83 3%
Eva 9/10 3509 days true 0.87 3%
margaret Klawitter 10/10 3513 days true 0.86 3%
Annie 8/10 3514 days true 0.81 3%
Tony X 8/10 3515 days true 0.81 3%
Terry Phillips 8/10 3517 days true 0.81 3%
nigelst 7/10 3526 days true 0.76 3%
Dale W 8/10 3529 days true 0.79 3%
Buss 8/10 3533 days true 0.78 3%
Bartlett nz 10/10 3537 days true 0.82 3%
Chung Family 9/10 3540 days true 0.81 3%
carsteng 8/10 3576 days true 0.71 2%
Mark Jenkins 9/10 3590 days true 0.73 2%
eowyn2k 9/10 3612 days 0.69 2%
alanvn 7/10 3695 days true 0.5 2%
DustyLaptop 9/10 3765 days 0.43 1%
nickm 9/10 3781 days true 0.4 1%
Johnnie 8/10 3807 days true 0.34 1%
TillE412 9/10 3811 days true 0.35 1%
streneer 6/10 3813 days true 0.29 1%
PamB 8/10 3814 days true 0.33 1%
KimC 9/10 3814 days true 0.34 1%
StephaineFrance 10/10 3823 days true 0.33 1%
Lisa Duin 9/10 3824 days true 0.33 1%
Dirk 9/10 3826 days true 0.32 1%
SteveB 10/10 3826 days true 0.32 1%
Sally477 8/10 3827 days 0.31 1%
b_van_reenan 7/10 3832 days true 0.29 1%
Peter 8/10 3842 days true 0.28 1%
BrunoG 10/10 3844 days true 0.29 1%
Edcan 10/10 3844 days true 0.29 1%
Jose 9/10 3845 days true 0.29 1%
Michael 8/10 3850 days true 0.27 1%
Yunker 9/10 3874 days true 0.24 1%
SiegfriedL 10/10 3881 days true 0.23 1%
john west 6/10 3894 days true 0.17 1%
Mike 10/10 3895 days true 0.21 1%
martin piper 10/10 3906 days 0.19 1%
Claire 6/10 3912 days 0.15 0%
P&L Mooney 9/10 4001 days true 0.02 0%
Amy 10/10 4022 days true 0.0 0%
Ellie 8/10 4033 days true 0.0 0%
famlou 9/10 4042 days 0.0 0%
karina mainwaring 10/10 4080 days 0.0 0%
CollyBob 8/10 4099 days true 0.0 0%
Rob Poels 7/10 4203 days true 0.0 0%
Jason Page 5/10 4206 days true 0.0 0%
Stuart Bartram 9/10 4209 days true 0.0 0%
Klaus Uhl 10/10 4209 days true 0.0 0%
Richard 9/10 4210 days true 0.0 0%
Ria 8/10 4213 days true 0.0 0%
Kerstin Brantryd 8/10 4213 days true 0.0 0%
Christine McKenna 9/10 4224 days true 0.0 0%
Aharon 8/10 4224 days true 0.0 0%
Jurgen Westphal 3/10 4226 days true 0.0 0%
Kenneth and Mette 10/10 4226 days true 0.0 0%
Lisa Tame 5/10 4227 days true 0.0 0%
Wanda 9/10 4227 days true 0.0 0%
Cole Penelope 9/10 4230 days true 0.0 0%
Roger & Margaret 7/10 4240 days true 0.0 0%
V Wood 6/10 4242 days true 0.0 0%
Sandra Gustafson 8/10 4268 days true 0.0 0%
Gerber Liselotte 9/10 4300 days true 0.0 0%
purplekat99 10/10 4313 days 0.0 0%
Wendy Williams 7/10 4318 days true 0.0 0%
Kim Tjornhed 6/10 4393 days true 0.0 0%
Rene Schotvanger 9/10 4428 days true 0.0 0%
Hans Knappmann 9/10 4428 days true 0.0 0%
Julie 9/10 4512 days true 0.0 0%
Svenja 9/10 4542 days true 0.0 0%
Michael 8/10 4544 days true 0.0 0%
Adi 9/10 4552 days true 0.0 0%
Michael 8/10 4563 days true 0.0 0%
John Beirne 6/10 4580 days true 0.0 0%
Jennifer 8/10 4580 days true 0.0 0%
Ian 6/10 4580 days true 0.0 0%
Pam 10/10 4582 days true 0.0 0%
Fabian 5/10 4584 days true 0.0 0%
Shirely 8/10 4591 days true 0.0 0%
Marriott 8/10 4604 days true 0.0 0%
Leah 7/10 4604 days true 0.0 0%
Ian 4/10 4608 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Gondola Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.98% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skyline Gondola Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Skyline Gondola Queenstown experience has been adjusted for 199 days. Adjustments are according to the following table.

Days Adjustment
196 -3.92%
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%

Final Ranking Score

79%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.