Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Gondola Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Gondola Queenstown

Valid Reviews

196 Valid Reviews

The Skyline Gondola Queenstown experience has a total of 197 reviews. There are 196 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 196 valid reviews:

Rating Count Percentage
10/10 41
21%
9/10 48
24%
8/10 60
31%
7/10 19
10%
6/10 14
7%
5/10 7
4%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

81.53% Average

The raw data average (mean) for all the Skyline Gondola Queenstown valid reviews is 81.53% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

173 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 196 valid reviews, the experience has 173 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 173 face-to-face reviews:

Rating Count Percentage
10/10 31
18%
9/10 43
25%
8/10 56
32%
7/10 17
10%
6/10 13
8%
5/10 6
3%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

80.69% Average

The raw data average (mean) for all the Skyline Gondola Queenstown face-to-face reviews is 80.69% and is based on 173 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Andrew Hammond 8/10 174 days 90.44 100%
Tony Wilcomes 8/10 842 days true 14.39 16%
Jessica and Henry 9/10 1085 days true 5.02 6%
Audeme Mechain 9/10 1087 days true 5.01 6%
Alice Ormandy 7/10 1131 days true 4.49 5%
Chloe Olsen 10/10 1134 days true 4.92 5%
Barbara Knops 8/10 1166 days true 4.62 5%
Manu Liberta 10/10 1176 days true 4.84 5%
Patrick 8/10 1179 days true 4.59 5%
Sabine 8/10 1179 days true 4.59 5%
Yee How 8/10 1184 days true 4.58 5%
Sophie 10/10 1187 days true 4.82 5%
Nanda Dyke 8/10 1192 days true 4.57 5%
Andy Howard 9/10 1219 days true 4.76 5%
Sharron 9/10 1219 days true 4.76 5%
Michael Regensburger 10/10 1451 days true 4.3 5%
Timea Bagosi 8/10 1453 days 4.08 5%
Lothen 7/10 1464 days true 3.89 4%
Melanie Kronbichler 8/10 1483 days true 4.03 4%
Lea Watterson 9/10 1486 days true 4.23 5%
Daniel Hill 10/10 1508 days true 4.19 5%
Nicola Wiggan 8/10 1526 days true 3.95 4%
Madita and Lisann 6/10 1528 days true 3.45 4%
Corinna Fallenbuchel 10/10 1894 days true 3.44 4%
Cora and Franzi 6/10 1900 days true 2.84 3%
Ara Moore-Tuwhangai 10/10 2123 days 2.99 3%
Shona MacDonald 9/10 2150 days true 2.94 3%
Niamh Duane 6/10 2167 days true 2.41 3%
Matt Weston 8/10 2167 days true 2.76 3%
Ann Wilson 8/10 2170 days true 2.75 3%
M K 10/10 2225 days true 2.79 3%
Shay Sofer 8/10 2233 days true 2.63 3%
Guy David 8/10 2233 days true 2.63 3%
Andreas Zapke 8/10 2240 days true 2.62 3%
Caren van Gastel 8/10 2244 days true 2.61 3%
Emeline Dupre 6/10 2244 days true 2.28 3%
Kerri 10/10 2365 days 2.51 3%
Abby Rescr 8/10 2549 days true 2.05 2%
Lorna and Seb 7/10 2552 days true 1.96 2%
Erik Muchembled 4/10 2553 days true 1.7 2%
Hannah Lia-Isis Kubillus 7/10 2553 days true 1.95 2%
Patrycja Polakowska 10/10 2559 days true 2.14 2%
Joey Mertzig 8/10 2566 days true 2.02 2%
Ingeborg Ruysscher 10/10 2608 days 2.04 2%
Mike Edwards 10/10 2624 days true 2.01 2%
Abby Rushmer 8/10 2638 days true 1.88 2%
Auger 9/10 2646 days true 1.96 2%
Auger 9/10 2646 days true 1.96 2%
Ryan J 5/10 2730 days 1.46 2%
trevrobinson 10/10 2730 days 1.8 2%
Robin Sable 10/10 2895 days true 1.48 2%
Sally Gordie 9/10 2901 days true 1.47 2%
David Williams 9/10 2902 days true 1.46 2%
Oliver Hardt 6/10 2903 days true 1.21 1%
Matthias Angela 6/10 2908 days true 1.21 1%
Lucy Duffy 5/10 2917 days true 1.16 1%
B Sluis 8/10 2923 days true 1.35 1%
Elaine 10/10 2924 days true 1.42 2%
Bottoms 9/10 2924 days true 1.42 2%
Patrick Grant 8/10 2924 days true 1.35 1%
Hayley Atkinson 10/10 2925 days true 1.42 2%
Melanie 6/10 2926 days true 1.18 1%
Ed & Katie Riches 7/10 2926 days true 1.29 1%
Nick & Adele Waller 8/10 2926 days true 1.35 1%
Beat Kindler 3/10 2926 days true 1.09 1%
Seth & Carla 10/10 2928 days true 1.41 2%
Mary Mitchell 8/10 2928 days true 1.34 1%
Tim Gamblen 10/10 2931 days true 1.41 2%
Jonathan Philp 8/10 2935 days true 1.33 1%
Andreas & Leonie Fehr 3/10 2935 days true 1.08 1%
Rocco Christian 5/10 2937 days true 1.13 1%
Carel 7/10 2940 days true 1.26 1%
ge04jen 9/10 2974 days 1.32 1%
CMJ 7/10 2974 days 1.2 1%
Wendy Ashmore 9/10 3021 days true 1.23 1%
Gertz 7/10 3253 days true 0.71 1%
Sue Carren 7/10 3257 days true 0.7 1%
Chris Forrest 8/10 3259 days true 0.73 1%
Julie and Russ Charles 10/10 3262 days true 0.76 1%
Julie 3/10 3262 days true 0.58 1%
Kevin Wong 10/10 3262 days true 0.76 1%
Hadas and Amichay Guter 8/10 3265 days true 0.72 1%
John Stokes 10/10 3268 days true 0.75 1%
Sufian Bin Uusof 8/10 3271 days true 0.7 1%
Christine Gschwandtl 10/10 3271 days true 0.74 1%
Ian & Phyllis 8/10 3272 days true 0.7 1%
Harry Hammond 7/10 3273 days true 0.67 1%
Bryan Higgins 9/10 3278 days true 0.73 1%
Jennifer Sunderland 9/10 3282 days true 0.72 1%
Alice Galley 9/10 3283 days true 0.72 1%
Mr & Mrs Mackie 9/10 3290 days true 0.7 1%
Bob Warne 4/10 3291 days true 0.56 1%
John 7/10 3292 days true 0.64 1%
Van den Borne 8/10 3294 days true 0.66 1%
Bahner 9/10 3296 days true 0.69 1%
Jochen 8/10 3306 days true 0.64 1%
Andrew Hammond 8/10 3431 days 0.41 0%
Mary Van 9/10 3461 days 0.37 0%
craigy 7/10 3492 days 0.28 0%
Alice Hurkett 10/10 3553 days 0.19 0%
Amy 8/10 3584 days true 0.12 0%
BelindaT 10/10 3592 days true 0.11 0%
thomas merrin 10/10 3614 days 0.07 0%
nuwee 10/10 3614 days 0.07 0%
katrina Marshall 9/10 3631 days true 0.04 0%
Ina 5/10 3632 days true 0.03 0%
Kim Holtz 8/10 3633 days true 0.03 0%
Peter G 8/10 3639 days true 0.02 0%
Chris Helms 8/10 3639 days true 0.02 0%
Rod C 9/10 3643 days true 0.01 0%
Amanda Iavarone 8/10 3651 days true 0.0 0%
Jann Clar 9/10 3654 days true 0.0 0%
Armand 8/10 3659 days true 0.0 0%
Yona 9/10 3659 days true 0.0 0%
Ronny 8/10 3659 days true 0.0 0%
Eva 9/10 3662 days true 0.0 0%
margaret Klawitter 10/10 3666 days true 0.0 0%
Annie 8/10 3667 days true 0.0 0%
Tony X 8/10 3668 days true 0.0 0%
Terry Phillips 8/10 3670 days true 0.0 0%
nigelst 7/10 3679 days true 0.0 0%
Dale W 8/10 3682 days true 0.0 0%
Buss 8/10 3686 days true 0.0 0%
Bartlett nz 10/10 3690 days true 0.0 0%
Chung Family 9/10 3693 days true 0.0 0%
carsteng 8/10 3729 days true 0.0 0%
Mark Jenkins 9/10 3743 days true 0.0 0%
eowyn2k 9/10 3765 days 0.0 0%
alanvn 7/10 3848 days true 0.0 0%
DustyLaptop 9/10 3918 days 0.0 0%
nickm 9/10 3934 days true 0.0 0%
Johnnie 8/10 3960 days true 0.0 0%
TillE412 9/10 3964 days true 0.0 0%
streneer 6/10 3966 days true 0.0 0%
PamB 8/10 3967 days true 0.0 0%
KimC 9/10 3967 days true 0.0 0%
StephaineFrance 10/10 3976 days true 0.0 0%
Lisa Duin 9/10 3977 days true 0.0 0%
Dirk 9/10 3979 days true 0.0 0%
SteveB 10/10 3979 days true 0.0 0%
Sally477 8/10 3980 days 0.0 0%
b_van_reenan 7/10 3985 days true 0.0 0%
Peter 8/10 3995 days true 0.0 0%
BrunoG 10/10 3997 days true 0.0 0%
Edcan 10/10 3997 days true 0.0 0%
Jose 9/10 3998 days true 0.0 0%
Michael 8/10 4003 days true 0.0 0%
Yunker 9/10 4028 days true 0.0 0%
SiegfriedL 10/10 4034 days true 0.0 0%
john west 6/10 4047 days true 0.0 0%
Mike 10/10 4048 days true 0.0 0%
martin piper 10/10 4059 days 0.0 0%
Claire 6/10 4065 days 0.0 0%
P&L Mooney 9/10 4154 days true 0.0 0%
Amy 10/10 4175 days true 0.0 0%
Ellie 8/10 4186 days true 0.0 0%
famlou 9/10 4195 days 0.0 0%
karina mainwaring 10/10 4233 days 0.0 0%
CollyBob 8/10 4252 days true 0.0 0%
Rob Poels 7/10 4356 days true 0.0 0%
Jason Page 5/10 4359 days true 0.0 0%
Stuart Bartram 9/10 4362 days true 0.0 0%
Klaus Uhl 10/10 4362 days true 0.0 0%
Richard 9/10 4363 days true 0.0 0%
Ria 8/10 4366 days true 0.0 0%
Kerstin Brantryd 8/10 4366 days true 0.0 0%
Christine McKenna 9/10 4377 days true 0.0 0%
Aharon 8/10 4377 days true 0.0 0%
Jurgen Westphal 3/10 4379 days true 0.0 0%
Kenneth and Mette 10/10 4379 days true 0.0 0%
Lisa Tame 5/10 4380 days true 0.0 0%
Wanda 9/10 4380 days true 0.0 0%
Cole Penelope 9/10 4383 days true 0.0 0%
Roger & Margaret 7/10 4393 days true 0.0 0%
V Wood 6/10 4395 days true 0.0 0%
Sandra Gustafson 8/10 4421 days true 0.0 0%
Gerber Liselotte 9/10 4453 days true 0.0 0%
purplekat99 10/10 4466 days 0.0 0%
Wendy Williams 7/10 4471 days true 0.0 0%
Kim Tjornhed 6/10 4546 days true 0.0 0%
Rene Schotvanger 9/10 4581 days true 0.0 0%
Hans Knappmann 9/10 4581 days true 0.0 0%
Julie 9/10 4665 days true 0.0 0%
Svenja 9/10 4695 days true 0.0 0%
Michael 8/10 4697 days true 0.0 0%
Adi 9/10 4705 days true 0.0 0%
Michael 8/10 4716 days true 0.0 0%
John Beirne 6/10 4733 days true 0.0 0%
Jennifer 8/10 4733 days true 0.0 0%
Ian 6/10 4733 days true 0.0 0%
Pam 10/10 4735 days true 0.0 0%
Fabian 5/10 4737 days true 0.0 0%
Shirely 8/10 4744 days true 0.0 0%
Marriott 8/10 4757 days true 0.0 0%
Leah 7/10 4757 days true 0.0 0%
Ian 4/10 4761 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Gondola Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.66% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skyline Gondola Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.

The Skyline Gondola Queenstown experience has been adjusted for 133 days. Adjustments are according to the following table.

Days Adjustment
130 -2.60%
131 -2.62%
132 -2.64%
133 -2.66%
134 -2.68%
135 -2.70%
136 -2.72%

Final Ranking Score

79%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.