Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Gondola Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Gondola Queenstown

Valid Reviews

195 Valid Reviews

The Skyline Gondola Queenstown experience has a total of 196 reviews. There are 195 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 195 valid reviews:

Rating Count Percentage
10/10 41
21%
9/10 48
25%
8/10 59
30%
7/10 19
10%
6/10 14
7%
5/10 7
4%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

81.54% Average

The raw data average (mean) for all the Skyline Gondola Queenstown valid reviews is 81.54% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

173 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 195 valid reviews, the experience has 173 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 173 face-to-face reviews:

Rating Count Percentage
10/10 31
18%
9/10 43
25%
8/10 56
32%
7/10 17
10%
6/10 13
8%
5/10 6
3%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

80.69% Average

The raw data average (mean) for all the Skyline Gondola Queenstown face-to-face reviews is 80.69% and is based on 173 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.65%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tony Wilcomes 8/10 564 days true 59.62 100%
Jessica and Henry 9/10 807 days true 21.77 36%
Audeme Mechain 9/10 809 days true 21.55 36%
Alice Ormandy 7/10 853 days true 17.14 28%
Chloe Olsen 10/10 856 days true 16.86 28%
Barbara Knops 8/10 888 days true 14.15 23%
Manu Liberta 10/10 898 days true 13.38 22%
Patrick 8/10 901 days true 13.16 22%
Sabine 8/10 901 days true 13.16 22%
Yee How 8/10 906 days true 12.79 21%
Sophie 10/10 909 days true 12.58 21%
Nanda Dyke 8/10 914 days true 12.23 20%
Andy Howard 9/10 941 days true 10.51 17%
Sharron 9/10 941 days true 10.51 17%
Michael Regensburger 10/10 1173 days true 5.87 9%
Timea Bagosi 8/10 1174 days 4.89 8%
Lothen 7/10 1186 days true 5.85 9%
Melanie Kronbichler 8/10 1205 days true 5.82 9%
Lea Watterson 9/10 1208 days true 5.81 9%
Daniel Hill 10/10 1230 days true 5.78 9%
Nicola Wiggan 8/10 1248 days true 5.75 9%
Madita and Lisann 6/10 1250 days true 5.75 9%
Corinna Fallenbuchel 10/10 1616 days true 5.14 8%
Cora and Franzi 6/10 1622 days true 5.13 8%
Ara Moore-Tuwhangai 10/10 1845 days 3.97 6%
Shona MacDonald 9/10 1872 days true 4.72 7%
Niamh Duane 6/10 1889 days true 4.69 7%
Matt Weston 8/10 1889 days true 4.69 7%
Ann Wilson 8/10 1892 days true 4.69 7%
M K 10/10 1947 days true 4.6 7%
Shay Sofer 8/10 1955 days true 4.59 7%
Guy David 8/10 1955 days true 4.59 7%
Andreas Zapke 8/10 1962 days true 4.57 7%
Caren van Gastel 8/10 1966 days true 4.57 7%
Emeline Dupre 6/10 1966 days true 4.57 7%
Kerri 10/10 2087 days 3.64 5%
Abby Rescr 8/10 2271 days true 4.07 6%
Lorna and Seb 7/10 2274 days true 4.06 6%
Erik Muchembled 4/10 2275 days true 3.82 6%
Hannah Lia-Isis Kubillus 7/10 2275 days true 4.06 6%
Patrycja Polakowska 10/10 2281 days true 4.05 6%
Joey Mertzig 8/10 2288 days true 4.04 6%
Ingeborg Ruysscher 10/10 2330 days 3.31 5%
Mike Edwards 10/10 2346 days true 3.94 6%
Abby Rushmer 8/10 2360 days true 3.92 6%
Auger 9/10 2368 days true 3.91 6%
Auger 9/10 2368 days true 3.91 6%
Ryan J 5/10 2452 days 3.14 5%
trevrobinson 10/10 2452 days 3.14 5%
Robin Sable 10/10 2617 days true 3.5 5%
Sally Gordie 9/10 2623 days true 3.49 5%
David Williams 9/10 2624 days true 3.49 5%
Oliver Hardt 6/10 2625 days true 3.48 5%
Matthias Angela 6/10 2630 days true 3.48 5%
Lucy Duffy 5/10 2639 days true 3.46 5%
B Sluis 8/10 2645 days true 3.45 5%
Elaine 10/10 2646 days true 3.45 5%
Bottoms 9/10 2646 days true 3.45 5%
Patrick Grant 8/10 2646 days true 3.45 5%
Hayley Atkinson 10/10 2647 days true 3.45 5%
Melanie 6/10 2648 days true 3.45 5%
Ed & Katie Riches 7/10 2648 days true 3.45 5%
Nick & Adele Waller 8/10 2648 days true 3.45 5%
Beat Kindler 3/10 2648 days true 3.19 5%
Seth & Carla 10/10 2650 days true 3.44 5%
Mary Mitchell 8/10 2650 days true 3.44 5%
Tim Gamblen 10/10 2653 days true 3.44 5%
Jonathan Philp 8/10 2657 days true 3.43 5%
Andreas & Leonie Fehr 3/10 2657 days true 3.17 5%
Rocco Christian 5/10 2659 days true 3.43 5%
Carel 7/10 2662 days true 3.42 5%
ge04jen 9/10 2696 days 2.81 4%
CMJ 7/10 2696 days 2.81 4%
Wendy Ashmore 9/10 2743 days true 3.29 5%
Gertz 7/10 2975 days true 2.91 4%
Sue Carren 7/10 2979 days true 2.9 4%
Chris Forrest 8/10 2981 days true 2.9 4%
Julie and Russ Charles 10/10 2984 days true 2.89 4%
Julie 3/10 2984 days true 2.68 4%
Kevin Wong 10/10 2984 days true 2.89 4%
Hadas and Amichay Guter 8/10 2987 days true 2.89 4%
John Stokes 10/10 2990 days true 2.88 4%
Sufian Bin Uusof 8/10 2993 days true 2.88 4%
Christine Gschwandtl 10/10 2993 days true 2.88 4%
Ian & Phyllis 8/10 2994 days true 2.88 4%
Harry Hammond 7/10 2995 days true 2.88 4%
Bryan Higgins 9/10 3000 days true 2.87 4%
Jennifer Sunderland 9/10 3004 days true 2.86 4%
Alice Galley 9/10 3005 days true 2.86 4%
Mr & Mrs Mackie 9/10 3012 days true 2.85 4%
Bob Warne 4/10 3013 days true 2.68 4%
John 7/10 3014 days true 2.85 4%
Van den Borne 8/10 3016 days true 2.84 4%
Bahner 9/10 3018 days true 2.84 4%
Jochen 8/10 3028 days true 2.82 4%
Andrew Hammond 8/10 3153 days 2.18 3%
Mary Van 9/10 3183 days 2.14 3%
craigy 7/10 3214 days 2.1 3%
Alice Hurkett 10/10 3275 days 2.01 3%
Amy 8/10 3306 days true 2.37 3%
BelindaT 10/10 3314 days true 2.35 3%
thomas merrin 10/10 3336 days 1.93 3%
nuwee 10/10 3336 days 1.93 3%
katrina Marshall 9/10 3353 days true 2.29 3%
Ina 5/10 3354 days true 2.29 3%
Kim Holtz 8/10 3355 days true 2.28 3%
Peter G 8/10 3361 days true 2.28 3%
Chris Helms 8/10 3361 days true 2.28 3%
Rod C 9/10 3365 days true 2.27 3%
Amanda Iavarone 8/10 3373 days true 2.26 3%
Jann Clar 9/10 3376 days true 2.25 3%
Armand 8/10 3381 days true 2.24 3%
Yona 9/10 3381 days true 2.24 3%
Ronny 8/10 3381 days true 2.24 3%
Eva 9/10 3384 days true 2.24 3%
margaret Klawitter 10/10 3388 days true 2.23 3%
Annie 8/10 3389 days true 2.23 3%
Tony X 8/10 3390 days true 2.23 3%
Terry Phillips 8/10 3392 days true 2.22 3%
nigelst 7/10 3401 days true 2.21 3%
Dale W 8/10 3404 days true 2.2 3%
Buss 8/10 3408 days true 2.2 3%
Bartlett nz 10/10 3412 days true 2.19 3%
Chung Family 9/10 3415 days true 2.19 3%
carsteng 8/10 3451 days true 2.13 3%
Mark Jenkins 9/10 3465 days true 2.1 3%
eowyn2k 9/10 3487 days 1.72 2%
alanvn 7/10 3570 days true 1.93 3%
DustyLaptop 9/10 3640 days 1.51 2%
nickm 9/10 3656 days true 1.79 2%
Johnnie 8/10 3682 days true 1.75 2%
TillE412 9/10 3686 days true 1.74 2%
streneer 6/10 3688 days true 1.74 2%
PamB 8/10 3689 days true 1.74 2%
KimC 9/10 3689 days true 1.74 2%
StephaineFrance 10/10 3698 days true 1.72 2%
Lisa Duin 9/10 3699 days true 1.72 2%
Dirk 9/10 3700 days true 1.72 2%
SteveB 10/10 3701 days true 1.72 2%
Sally477 8/10 3701 days 1.43 2%
b_van_reenan 7/10 3707 days true 1.71 2%
Peter 8/10 3717 days true 1.69 2%
BrunoG 10/10 3719 days true 1.69 2%
Edcan 10/10 3719 days true 1.69 2%
Jose 9/10 3720 days true 1.68 2%
Michael 8/10 3725 days true 1.68 2%
Yunker 9/10 3749 days true 1.64 2%
SiegfriedL 10/10 3756 days true 1.63 2%
john west 6/10 3769 days true 1.6 2%
Mike 10/10 3770 days true 1.6 2%
martin piper 10/10 3780 days 1.32 2%
Claire 6/10 3786 days 1.31 2%
P&L Mooney 9/10 3875 days true 1.43 2%
Amy 10/10 3896 days true 1.4 2%
Ellie 8/10 3907 days true 1.38 2%
famlou 9/10 3916 days 1.14 1%
karina mainwaring 10/10 3955 days 1.08 1%
CollyBob 8/10 3973 days true 1.27 1%
Rob Poels 7/10 4078 days true 1.1 1%
Jason Page 5/10 4081 days true 1.09 1%
Stuart Bartram 9/10 4084 days true 1.09 1%
Klaus Uhl 10/10 4084 days true 1.09 1%
Richard 9/10 4085 days true 1.08 1%
Ria 8/10 4088 days true 1.08 1%
Kerstin Brantryd 8/10 4088 days true 1.08 1%
Christine McKenna 9/10 4099 days true 1.06 1%
Aharon 8/10 4099 days true 1.06 1%
Jurgen Westphal 3/10 4101 days true 0.98 1%
Kenneth and Mette 10/10 4101 days true 1.06 1%
Lisa Tame 5/10 4102 days true 1.06 1%
Wanda 9/10 4102 days true 1.06 1%
Cole Penelope 9/10 4105 days true 1.05 1%
Roger & Margaret 7/10 4115 days true 1.04 1%
V Wood 6/10 4117 days true 1.03 1%
Sandra Gustafson 8/10 4143 days true 0.99 1%
Gerber Liselotte 9/10 4175 days true 0.94 1%
purplekat99 10/10 4188 days 0.76 1%
Wendy Williams 7/10 4193 days true 0.91 1%
Kim Tjornhed 6/10 4268 days true 0.78 1%
Rene Schotvanger 9/10 4303 days true 0.73 1%
Hans Knappmann 9/10 4303 days true 0.73 1%
Julie 9/10 4387 days true 0.59 0%
Svenja 9/10 4417 days true 0.54 0%
Michael 8/10 4419 days true 0.54 0%
Adi 9/10 4427 days true 0.52 0%
Michael 8/10 4438 days true 0.5 0%
John Beirne 6/10 4455 days true 0.48 0%
Jennifer 8/10 4455 days true 0.48 0%
Ian 6/10 4455 days true 0.48 0%
Pam 10/10 4457 days true 0.47 0%
Fabian 5/10 4459 days true 0.47 0%
Shirely 8/10 4466 days true 0.46 0%
Marriott 8/10 4479 days true 0.44 0%
Leah 7/10 4479 days true 0.44 0%
Ian 4/10 4483 days true 0.41 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Gondola Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skyline Gondola Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Skyline Gondola Queenstown experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch