Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Skyline Gondola Queenstown.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Skyline Gondola Queenstown

Valid Reviews

195 Valid Reviews

The Skyline Gondola Queenstown experience has a total of 196 reviews. There are 195 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 195 valid reviews:

Rating Count Percentage
10/10 41
21%
9/10 48
25%
8/10 59
30%
7/10 19
10%
6/10 14
7%
5/10 7
4%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

81.54% Average

The raw data average (mean) for all the Skyline Gondola Queenstown valid reviews is 81.54% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

173 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 195 valid reviews, the experience has 173 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 173 face-to-face reviews:

Rating Count Percentage
10/10 31
18%
9/10 43
25%
8/10 56
32%
7/10 17
10%
6/10 13
8%
5/10 6
3%
4/10 3
2%
3/10 4
2%
2/10 0
0%
1/10 0
0%

80.69% Average

The raw data average (mean) for all the Skyline Gondola Queenstown face-to-face reviews is 80.69% and is based on 173 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.38%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Tony Wilcomes 8/10 624 days true 48.18 100%
Jessica and Henry 9/10 867 days true 15.89 33%
Audeme Mechain 9/10 869 days true 15.71 32%
Alice Ormandy 7/10 913 days true 12.3 25%
Chloe Olsen 10/10 916 days true 12.09 25%
Barbara Knops 8/10 948 days true 10.11 20%
Manu Liberta 10/10 958 days true 9.57 19%
Patrick 8/10 961 days true 9.41 19%
Sabine 8/10 961 days true 9.41 19%
Yee How 8/10 966 days true 9.16 18%
Sophie 10/10 969 days true 9.02 18%
Nanda Dyke 8/10 974 days true 8.78 18%
Andy Howard 9/10 1001 days true 7.68 15%
Sharron 9/10 1001 days true 7.68 15%
Michael Regensburger 10/10 1233 days true 5.77 11%
Timea Bagosi 8/10 1235 days 4.81 9%
Lothen 7/10 1246 days true 5.75 11%
Melanie Kronbichler 8/10 1265 days true 5.72 11%
Lea Watterson 9/10 1268 days true 5.72 11%
Daniel Hill 10/10 1290 days true 5.68 11%
Nicola Wiggan 8/10 1308 days true 5.65 11%
Madita and Lisann 6/10 1310 days true 5.65 11%
Corinna Fallenbuchel 10/10 1676 days true 5.04 10%
Cora and Franzi 6/10 1682 days true 5.04 10%
Ara Moore-Tuwhangai 10/10 1905 days 3.89 7%
Shona MacDonald 9/10 1932 days true 4.62 9%
Niamh Duane 6/10 1949 days true 4.6 9%
Matt Weston 8/10 1949 days true 4.6 9%
Ann Wilson 8/10 1952 days true 4.59 9%
M K 10/10 2007 days true 4.5 9%
Shay Sofer 8/10 2015 days true 4.49 9%
Guy David 8/10 2015 days true 4.49 9%
Andreas Zapke 8/10 2022 days true 4.48 9%
Caren van Gastel 8/10 2026 days true 4.47 9%
Emeline Dupre 6/10 2026 days true 4.47 9%
Kerri 10/10 2147 days 3.56 7%
Abby Rescr 8/10 2331 days true 3.97 8%
Lorna and Seb 7/10 2334 days true 3.96 8%
Erik Muchembled 4/10 2335 days true 3.73 7%
Hannah Lia-Isis Kubillus 7/10 2335 days true 3.96 8%
Patrycja Polakowska 10/10 2341 days true 3.95 8%
Joey Mertzig 8/10 2348 days true 3.94 8%
Ingeborg Ruysscher 10/10 2390 days 3.23 6%
Mike Edwards 10/10 2406 days true 3.84 7%
Abby Rushmer 8/10 2420 days true 3.82 7%
Auger 9/10 2428 days true 3.81 7%
Auger 9/10 2428 days true 3.81 7%
Ryan J 5/10 2512 days 3.06 6%
trevrobinson 10/10 2512 days 3.06 6%
Robin Sable 10/10 2677 days true 3.4 6%
Sally Gordie 9/10 2683 days true 3.39 6%
David Williams 9/10 2684 days true 3.39 6%
Oliver Hardt 6/10 2685 days true 3.39 6%
Matthias Angela 6/10 2690 days true 3.38 6%
Lucy Duffy 5/10 2699 days true 3.36 6%
B Sluis 8/10 2705 days true 3.35 6%
Elaine 10/10 2706 days true 3.35 6%
Bottoms 9/10 2706 days true 3.35 6%
Patrick Grant 8/10 2706 days true 3.35 6%
Hayley Atkinson 10/10 2707 days true 3.35 6%
Melanie 6/10 2708 days true 3.35 6%
Ed & Katie Riches 7/10 2708 days true 3.35 6%
Nick & Adele Waller 8/10 2708 days true 3.35 6%
Beat Kindler 3/10 2708 days true 3.1 6%
Seth & Carla 10/10 2710 days true 3.35 6%
Mary Mitchell 8/10 2710 days true 3.35 6%
Tim Gamblen 10/10 2713 days true 3.34 6%
Jonathan Philp 8/10 2717 days true 3.33 6%
Andreas & Leonie Fehr 3/10 2717 days true 3.08 6%
Rocco Christian 5/10 2719 days true 3.33 6%
Carel 7/10 2722 days true 3.33 6%
ge04jen 9/10 2756 days 2.72 5%
CMJ 7/10 2756 days 2.72 5%
Wendy Ashmore 9/10 2803 days true 3.19 6%
Gertz 7/10 3035 days true 2.81 5%
Sue Carren 7/10 3039 days true 2.8 5%
Chris Forrest 8/10 3041 days true 2.8 5%
Julie and Russ Charles 10/10 3044 days true 2.8 5%
Julie 3/10 3044 days true 2.59 5%
Kevin Wong 10/10 3044 days true 2.8 5%
Hadas and Amichay Guter 8/10 3047 days true 2.79 5%
John Stokes 10/10 3050 days true 2.79 5%
Sufian Bin Uusof 8/10 3053 days true 2.78 5%
Christine Gschwandtl 10/10 3053 days true 2.78 5%
Ian & Phyllis 8/10 3054 days true 2.78 5%
Harry Hammond 7/10 3055 days true 2.78 5%
Bryan Higgins 9/10 3060 days true 2.77 5%
Jennifer Sunderland 9/10 3064 days true 2.76 5%
Alice Galley 9/10 3065 days true 2.76 5%
Mr & Mrs Mackie 9/10 3072 days true 2.75 5%
Bob Warne 4/10 3073 days true 2.59 5%
John 7/10 3074 days true 2.75 5%
Van den Borne 8/10 3076 days true 2.74 5%
Bahner 9/10 3078 days true 2.74 5%
Jochen 8/10 3088 days true 2.72 5%
Andrew Hammond 8/10 3213 days 2.1 4%
Mary Van 9/10 3243 days 2.06 4%
craigy 7/10 3274 days 2.02 4%
Alice Hurkett 10/10 3335 days 1.93 3%
Amy 8/10 3366 days true 2.27 4%
BelindaT 10/10 3374 days true 2.25 4%
thomas merrin 10/10 3396 days 1.85 3%
nuwee 10/10 3396 days 1.85 3%
katrina Marshall 9/10 3413 days true 2.19 4%
Ina 5/10 3414 days true 2.19 4%
Kim Holtz 8/10 3415 days true 2.19 4%
Peter G 8/10 3421 days true 2.18 4%
Chris Helms 8/10 3421 days true 2.18 4%
Rod C 9/10 3425 days true 2.17 4%
Amanda Iavarone 8/10 3433 days true 2.16 4%
Jann Clar 9/10 3436 days true 2.15 4%
Armand 8/10 3441 days true 2.14 4%
Yona 9/10 3441 days true 2.14 4%
Ronny 8/10 3441 days true 2.14 4%
Eva 9/10 3444 days true 2.14 4%
margaret Klawitter 10/10 3448 days true 2.13 4%
Annie 8/10 3449 days true 2.13 4%
Tony X 8/10 3450 days true 2.13 4%
Terry Phillips 8/10 3452 days true 2.13 4%
nigelst 7/10 3461 days true 2.11 4%
Dale W 8/10 3464 days true 2.11 4%
Buss 8/10 3468 days true 2.1 4%
Bartlett nz 10/10 3472 days true 2.09 4%
Chung Family 9/10 3475 days true 2.09 4%
carsteng 8/10 3511 days true 2.03 4%
Mark Jenkins 9/10 3525 days true 2.01 4%
eowyn2k 9/10 3547 days 1.64 3%
alanvn 7/10 3630 days true 1.83 3%
DustyLaptop 9/10 3700 days 1.43 2%
nickm 9/10 3716 days true 1.69 3%
Johnnie 8/10 3742 days true 1.65 3%
TillE412 9/10 3746 days true 1.64 3%
streneer 6/10 3748 days true 1.64 3%
PamB 8/10 3749 days true 1.64 3%
KimC 9/10 3749 days true 1.64 3%
StephaineFrance 10/10 3758 days true 1.62 3%
Lisa Duin 9/10 3759 days true 1.62 3%
Dirk 9/10 3761 days true 1.62 3%
SteveB 10/10 3761 days true 1.62 3%
Sally477 8/10 3762 days 1.35 2%
b_van_reenan 7/10 3768 days true 1.61 3%
Peter 8/10 3778 days true 1.59 3%
BrunoG 10/10 3779 days true 1.59 3%
Edcan 10/10 3779 days true 1.59 3%
Jose 9/10 3781 days true 1.58 3%
Michael 8/10 3786 days true 1.58 3%
Yunker 9/10 3810 days true 1.54 3%
SiegfriedL 10/10 3816 days true 1.53 3%
john west 6/10 3829 days true 1.51 2%
Mike 10/10 3831 days true 1.5 2%
martin piper 10/10 3841 days 1.24 2%
Claire 6/10 3847 days 1.23 2%
P&L Mooney 9/10 3936 days true 1.33 2%
Amy 10/10 3957 days true 1.3 2%
Ellie 8/10 3968 days true 1.28 2%
famlou 9/10 3977 days 1.05 2%
karina mainwaring 10/10 4016 days 1.0 1%
CollyBob 8/10 4034 days true 1.17 2%
Rob Poels 7/10 4138 days true 1.0 1%
Jason Page 5/10 4141 days true 0.99 1%
Stuart Bartram 9/10 4144 days true 0.99 1%
Klaus Uhl 10/10 4144 days true 0.99 1%
Richard 9/10 4145 days true 0.99 1%
Ria 8/10 4148 days true 0.98 1%
Kerstin Brantryd 8/10 4148 days true 0.98 1%
Christine McKenna 9/10 4159 days true 0.96 1%
Aharon 8/10 4159 days true 0.96 1%
Jurgen Westphal 3/10 4161 days true 0.89 1%
Kenneth and Mette 10/10 4161 days true 0.96 1%
Lisa Tame 5/10 4162 days true 0.96 1%
Wanda 9/10 4162 days true 0.96 1%
Cole Penelope 9/10 4165 days true 0.95 1%
Roger & Margaret 7/10 4175 days true 0.94 1%
V Wood 6/10 4177 days true 0.93 1%
Sandra Gustafson 8/10 4203 days true 0.89 1%
Gerber Liselotte 9/10 4235 days true 0.84 1%
purplekat99 10/10 4248 days 0.68 1%
Wendy Williams 7/10 4253 days true 0.81 1%
Kim Tjornhed 6/10 4328 days true 0.69 1%
Rene Schotvanger 9/10 4363 days true 0.63 1%
Hans Knappmann 9/10 4363 days true 0.63 1%
Julie 9/10 4447 days true 0.49 0%
Svenja 9/10 4477 days true 0.44 0%
Michael 8/10 4479 days true 0.44 0%
Adi 9/10 4487 days true 0.42 0%
Michael 8/10 4498 days true 0.41 0%
John Beirne 6/10 4515 days true 0.38 0%
Jennifer 8/10 4515 days true 0.38 0%
Ian 6/10 4515 days true 0.38 0%
Pam 10/10 4517 days true 0.37 0%
Fabian 5/10 4519 days true 0.37 0%
Shirely 8/10 4526 days true 0.36 0%
Marriott 8/10 4539 days true 0.34 0%
Leah 7/10 4539 days true 0.34 0%
Ian 4/10 4543 days true 0.31 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skyline Gondola Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Skyline Gondola Queenstown experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Skyline Gondola Queenstown experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

75%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.