Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Church of the Good Shepherd.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Church of the Good Shepherd

Valid Reviews

15 Valid Reviews

The Church of the Good Shepherd experience has a total of 15 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 15 valid reviews:

Rating Count Percentage
10/10 6
40%
9/10 4
27%
8/10 2
13%
7/10 0
0%
6/10 1
7%
5/10 0
0%
4/10 0
0%
3/10 1
7%
2/10 1
7%
1/10 0
0%

82.00% Average

The raw data average (mean) for all the Church of the Good Shepherd valid reviews is 82.00% and is based on 15 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

11 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 15 valid reviews, the experience has 11 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 11 face-to-face reviews:

Rating Count Percentage
10/10 5
45%
9/10 4
36%
8/10 2
18%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.73% Average

The raw data average (mean) for all the Church of the Good Shepherd face-to-face reviews is 92.73% and is based on 11 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

82.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sandra Marangi 9/10 1580 days 100%
Matthias Wohlegamuth 8/10 1580 days 94%
Svenja 10/10 1633 days 97%
Alessandro Luison 9/10 1916 days 81%
James Webster 6/10 2225 days 50%
Matthias Thorn 3/10 2320 days 41%
Richard 10/10 2505 days 48%
Niamh Duane 9/10 2610 days 42%
Terry Seaman 2/10 2655 days 26%
Lisa 10/10 2976 days 22%
Josefine Hedlund 10/10 2991 days 21%
Jan 8/10 3070 days 15%
James Huntzinger 9/10 3348 days 1%
John McAllister 10/10 3354 days 0%
Madeleine Mueller 10/10 3362 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Church of the Good Shepherd does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

82%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.