Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Natasha Mokhtar 9/10 1201 days 4.79 100%
Y Atkinson 9/10 1235 days true 4.73 99%
Sam Wolfe 9/10 1251 days true 4.69 98%
Benedikt Suupt 10/10 1308 days true 4.58 96%
Kosia 9/10 1316 days true 4.57 95%
Nanna Overbeck 10/10 1320 days true 4.56 95%
Ellie 7/10 1575 days true 3.7 77%
Jana B 9/10 1583 days true 4.05 84%
Jeeyoung Kim 9/10 1583 days true 4.05 84%
Selina Frankenberger 10/10 1607 days true 4.0 83%
Hannes Puediger 10/10 1645 days true 3.92 82%
Toni Gabby 10/10 1652 days true 3.91 82%
Dawn Mulligan 8/10 2004 days true 3.06 64%
Tomas Shairi 7/10 2324 days true 2.36 49%
Evyatar Karni 10/10 2390 days true 2.47 51%
Gal Bero 10/10 2390 days true 2.47 51%
Jesse Farrell 9/10 2396 days true 2.45 51%
Orla Hughes 9/10 2396 days true 2.45 51%
Anna Neuenfeldt 6/10 2699 days true 1.54 32%
Laura vanGool 10/10 3043 days true 1.19 25%
Fabian Germar 7/10 3063 days true 1.05 22%
Linda Kosters 10/10 3067 days true 1.14 24%
John O'Donnell 10/10 3073 days true 1.13 24%
Devon Urlacher 10/10 3081 days true 1.11 23%
Michael 8/10 3155 days true 0.92 19%
Applejack 10/10 3210 days 0.86 18%
nathan_carr 10/10 3210 days 0.86 18%
cruisysue 9/10 3271 days 0.74 15%
Dexter 10/10 3363 days 0.56 12%
Jenny Hallebro 6/10 3387 days true 0.43 9%
Tricia Goggin 10/10 3416 days true 0.46 10%
taniadeanryanbrittany 9/10 3424 days 0.44 9%
Lauren Pestell 9/10 3431 days true 0.43 9%
Jenny 9/10 3453 days true 0.39 8%
kristy 10/10 3605 days 0.09 2%
freddles194 10/10 3636 days 0.03 1%
Langers 9/10 3697 days 0.0 0%
garfield 9/10 3728 days 0.0 0%
Wyss A 10/10 3770 days true 0.0 0%
Andy 9/10 3779 days true 0.0 0%
vixnomads 10/10 3789 days 0.0 0%
Richard 8/10 3793 days true 0.0 0%
kararina Kosten 10/10 3811 days true 0.0 0%
meggles 10/10 3817 days 0.0 0%
Susi Schoetzler 10/10 3837 days true 0.0 0%
TomL 10/10 3909 days 0.0 0%
EllieMiller 10/10 3909 days 0.0 0%
Samantha Williams 10/10 3940 days 0.0 0%
Charles Lyne 10/10 4093 days 0.0 0%
JosieL 10/10 4123 days 0.0 0%
Katie 10/10 4123 days 0.0 0%
johnst 10/10 4123 days true 0.0 0%
eskim1018 10/10 4135 days 0.0 0%
KatrinS 10/10 4135 days true 0.0 0%
KurtL 9/10 4141 days true 0.0 0%
CarinnaGermany 10/10 4165 days true 0.0 0%
Traveller Girl 10/10 4182 days 0.0 0%
tommfuller 9/10 4207 days 0.0 0%
frisbeego 10/10 4230 days 0.0 0%
Ellen 8/10 4236 days true 0.0 0%
Kylie 7/10 4240 days true 0.0 0%
Con 9/10 4241 days true 0.0 0%
Brian Spinks 9/10 4242 days 0.0 0%
Neil 8/10 4242 days true 0.0 0%
P&L Mooney 8/10 4298 days true 0.0 0%
David 9/10 4300 days true 0.0 0%
Spike 10/10 4329 days true 0.0 0%
Zoe Summers 10/10 4335 days 0.0 0%
Mike Dudey 10/10 4405 days true 0.0 0%
Liz Brown 10/10 4459 days 0.0 0%
Florencia Cortese 10/10 4465 days true 0.0 0%
Rachel 9/10 4489 days true 0.0 0%
Anthony 9/10 4503 days true 0.0 0%
Kieran Concarr 8/10 4506 days true 0.0 0%
Ellie 10/10 4516 days true 0.0 0%
Kristine Clemmensen Rotne 10/10 4516 days true 0.0 0%
Laurie 9/10 4534 days true 0.0 0%
Rebekah Holbrook 10/10 4551 days true 0.0 0%
Joanna Roberts 8/10 4559 days true 0.0 0%
Maria 9/10 4566 days true 0.0 0%
holly parker 9/10 4580 days 0.0 0%
Vince 9/10 4580 days 0.0 0%
Floren 10/10 4612 days true 0.0 0%
Wendy Williams 9/10 4615 days true 0.0 0%
Hanna Tidebrant 9/10 4690 days true 0.0 0%
Kim Tjornhed 9/10 4690 days true 0.0 0%
Stefan 8/10 4844 days true 0.0 0%
Jenny 10/10 4847 days true 0.0 0%
NeilYeoman 7/10 4860 days true 0.0 0%
Deloraine 10/10 4860 days true 0.0 0%
AndrewEwen 10/10 4878 days true 0.0 0%
MariaNorman 10/10 4879 days true 0.0 0%
JuanPablo 8/10 4912 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Shotover Canyon Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -1.97%
198 -1.98%
199 -1.99%
200 -2.00%
201 -2.01%
202 -2.02%
203 -2.03%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.