Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Natasha Mokhtar 9/10 327 days 87%
Y Atkinson 9/10 361 days 100%
Sam Wolfe 9/10 377 days 98%
Benedikt Suupt 10/10 434 days 88%
Kosia 9/10 442 days 87%
Nanna Overbeck 10/10 446 days 86%
Ellie 7/10 701 days 37%
Jana B 9/10 709 days 35%
Jeeyoung Kim 9/10 709 days 35%
Selina Frankenberger 10/10 733 days 32%
Hannes Puediger 10/10 771 days 26%
Toni Gabby 10/10 778 days 25%
Dawn Mulligan 8/10 1130 days 5%
Tomas Shairi 7/10 1450 days 5%
Evyatar Karni 10/10 1516 days 4%
Gal Bero 10/10 1516 days 4%
Jesse Farrell 9/10 1522 days 4%
Orla Hughes 9/10 1522 days 4%
Anna Neuenfeldt 6/10 1825 days 4%
Laura vanGool 10/10 2169 days 3%
Fabian Germar 7/10 2189 days 3%
Linda Kosters 10/10 2193 days 3%
John O'Donnell 10/10 2199 days 3%
Devon Urlacher 10/10 2207 days 3%
Michael 8/10 2281 days 3%
Applejack 10/10 2336 days 2%
nathan_carr 10/10 2336 days 2%
cruisysue 9/10 2397 days 2%
Dexter 10/10 2489 days 2%
Jenny Hallebro 6/10 2513 days 3%
Tricia Goggin 10/10 2542 days 3%
taniadeanryanbrittany 9/10 2550 days 2%
Lauren Pestell 9/10 2557 days 3%
Jenny 9/10 2579 days 3%
kristy 10/10 2731 days 2%
freddles194 10/10 2762 days 2%
Langers 9/10 2823 days 2%
garfield 9/10 2854 days 2%
Wyss A 10/10 2896 days 2%
Andy 9/10 2905 days 2%
vixnomads 10/10 2915 days 1%
Richard 8/10 2919 days 2%
kararina Kosten 10/10 2937 days 2%
meggles 10/10 2943 days 1%
Susi Schoetzler 10/10 2963 days 2%
TomL 10/10 3035 days 1%
EllieMiller 10/10 3035 days 1%
Samantha Williams 10/10 3066 days 1%
Charles Lyne 10/10 3219 days 1%
JosieL 10/10 3249 days 1%
Katie 10/10 3249 days 1%
johnst 10/10 3249 days 1%
eskim1018 10/10 3261 days 1%
KatrinS 10/10 3261 days 1%
KurtL 9/10 3267 days 1%
CarinnaGermany 10/10 3291 days 1%
Traveller Girl 10/10 3308 days 1%
tommfuller 9/10 3333 days 1%
frisbeego 10/10 3356 days 1%
Ellen 8/10 3362 days 1%
Kylie 7/10 3366 days 1%
Con 9/10 3367 days 1%
Brian Spinks 9/10 3368 days 1%
Neil 8/10 3368 days 1%
P&L Mooney 8/10 3424 days 1%
David 9/10 3426 days 1%
Spike 10/10 3455 days 1%
Zoe Summers 10/10 3461 days 1%
Mike Dudey 10/10 3531 days 1%
Liz Brown 10/10 3586 days 0%
Florencia Cortese 10/10 3591 days 1%
Rachel 9/10 3615 days 1%
Anthony 9/10 3629 days 1%
Kieran Concarr 8/10 3632 days 1%
Ellie 10/10 3642 days 1%
Kristine Clemmensen Rotne 10/10 3642 days 1%
Laurie 9/10 3660 days 1%
Rebekah Holbrook 10/10 3677 days 1%
Joanna Roberts 8/10 3685 days 1%
Maria 9/10 3692 days 1%
holly parker 9/10 3706 days 0%
Vince 9/10 3706 days 0%
Floren 10/10 3738 days 1%
Wendy Williams 9/10 3741 days 1%
Hanna Tidebrant 9/10 3816 days 0%
Kim Tjornhed 9/10 3816 days 0%
Stefan 8/10 3970 days 0%
Jenny 10/10 3973 days 0%
NeilYeoman 7/10 3986 days 0%
Deloraine 10/10 3986 days 0%
AndrewEwen 10/10 4004 days 0%
MariaNorman 10/10 4005 days 0%
JuanPablo 8/10 4038 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.88% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Shotover Canyon Swing experience has been adjusted for 244 days. Adjustments are according to the following table.

Days Adjustment
241 -4.82%
242 -4.84%
243 -4.86%
244 -4.88%
245 -4.90%
246 -4.92%
247 -4.94%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.