Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.21%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Natasha Mokhtar 9/10 419 days 72.18 89%
Y Atkinson 9/10 453 days true 80.98 100%
Sam Wolfe 9/10 469 days true 78.17 96%
Benedikt Suupt 10/10 526 days true 67.39 83%
Kosia 9/10 534 days true 65.78 81%
Nanna Overbeck 10/10 538 days true 64.96 80%
Ellie 7/10 793 days true 23.34 28%
Jana B 9/10 801 days true 22.44 27%
Jeeyoung Kim 9/10 801 days true 22.44 27%
Selina Frankenberger 10/10 825 days true 19.86 24%
Hannes Puediger 10/10 863 days true 16.23 19%
Toni Gabby 10/10 870 days true 15.63 18%
Dawn Mulligan 8/10 1222 days true 5.79 6%
Tomas Shairi 7/10 1542 days true 5.27 5%
Evyatar Karni 10/10 1608 days true 5.16 5%
Gal Bero 10/10 1608 days true 5.16 5%
Jesse Farrell 9/10 1614 days true 5.15 5%
Orla Hughes 9/10 1614 days true 5.15 5%
Anna Neuenfeldt 6/10 1917 days true 4.65 5%
Laura vanGool 10/10 2261 days true 4.08 4%
Fabian Germar 7/10 2281 days true 4.05 4%
Linda Kosters 10/10 2285 days true 4.04 4%
John O'Donnell 10/10 2291 days true 4.03 4%
Devon Urlacher 10/10 2299 days true 4.02 4%
Michael 8/10 2373 days true 3.9 4%
Applejack 10/10 2428 days 3.17 3%
nathan_carr 10/10 2428 days 3.17 3%
cruisysue 9/10 2489 days 3.09 3%
Dexter 10/10 2581 days 2.96 2%
Jenny Hallebro 6/10 2605 days true 3.52 3%
Tricia Goggin 10/10 2634 days true 3.47 3%
taniadeanryanbrittany 9/10 2642 days 2.88 2%
Lauren Pestell 9/10 2649 days true 3.45 3%
Jenny 9/10 2671 days true 3.41 3%
kristy 10/10 2823 days 2.63 2%
freddles194 10/10 2854 days 2.59 2%
Langers 9/10 2915 days 2.51 2%
garfield 9/10 2946 days 2.46 2%
Wyss A 10/10 2988 days true 2.89 2%
Andy 9/10 2997 days true 2.87 2%
vixnomads 10/10 3007 days 2.38 2%
Richard 8/10 3011 days true 2.85 2%
kararina Kosten 10/10 3029 days true 2.82 2%
meggles 10/10 3035 days 2.34 2%
Susi Schoetzler 10/10 3055 days true 2.78 2%
TomL 10/10 3127 days 2.22 2%
EllieMiller 10/10 3127 days 2.22 2%
Samantha Williams 10/10 3158 days 2.17 1%
Charles Lyne 10/10 3311 days 1.96 1%
JosieL 10/10 3341 days 1.92 1%
Katie 10/10 3341 days 1.92 1%
johnst 10/10 3341 days true 2.31 2%
eskim1018 10/10 3353 days 1.91 1%
KatrinS 10/10 3353 days true 2.29 2%
KurtL 9/10 3359 days true 2.28 2%
CarinnaGermany 10/10 3383 days true 2.24 2%
Traveller Girl 10/10 3400 days 1.84 1%
tommfuller 9/10 3425 days 1.81 1%
frisbeego 10/10 3448 days 1.78 1%
Ellen 8/10 3454 days true 2.12 1%
Kylie 7/10 3458 days true 2.12 1%
Con 9/10 3459 days true 2.11 1%
Brian Spinks 9/10 3460 days 1.76 1%
Neil 8/10 3460 days true 2.11 1%
P&L Mooney 8/10 3516 days true 2.02 1%
David 9/10 3518 days true 2.02 1%
Spike 10/10 3547 days true 1.97 1%
Zoe Summers 10/10 3553 days 1.63 1%
Mike Dudey 10/10 3623 days true 1.84 1%
Liz Brown 10/10 3677 days 1.46 1%
Florencia Cortese 10/10 3683 days true 1.75 1%
Rachel 9/10 3707 days true 1.71 1%
Anthony 9/10 3721 days true 1.68 1%
Kieran Concarr 8/10 3724 days true 1.68 1%
Ellie 10/10 3734 days true 1.66 1%
Kristine Clemmensen Rotne 10/10 3734 days true 1.66 1%
Laurie 9/10 3752 days true 1.63 1%
Rebekah Holbrook 10/10 3769 days true 1.6 1%
Joanna Roberts 8/10 3777 days true 1.59 1%
Maria 9/10 3784 days true 1.58 1%
holly parker 9/10 3798 days 1.3 0%
Vince 9/10 3798 days 1.3 0%
Floren 10/10 3830 days true 1.5 1%
Wendy Williams 9/10 3833 days true 1.5 1%
Hanna Tidebrant 9/10 3908 days true 1.38 0%
Kim Tjornhed 9/10 3908 days true 1.38 0%
Stefan 8/10 4062 days true 1.12 0%
Jenny 10/10 4065 days true 1.12 0%
NeilYeoman 7/10 4078 days true 1.1 0%
Deloraine 10/10 4078 days true 1.1 0%
AndrewEwen 10/10 4096 days true 1.07 0%
MariaNorman 10/10 4097 days true 1.07 0%
JuanPablo 8/10 4130 days true 1.01 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.72% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Shotover Canyon Swing experience has been adjusted for 336 days. Adjustments are according to the following table.

Days Adjustment
333 -6.66%
334 -6.68%
335 -6.70%
336 -6.72%
337 -6.74%
338 -6.76%
339 -6.78%

Final Ranking Score

86%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.