Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Natasha Mokhtar 9/10 661 days 34.85 96%
Y Atkinson 9/10 696 days true 36.27 100%
Sam Wolfe 9/10 712 days true 33.89 93%
Benedikt Suupt 10/10 769 days true 26.21 72%
Kosia 9/10 777 days true 25.23 69%
Nanna Overbeck 10/10 781 days true 24.75 68%
Ellie 7/10 1036 days true 6.66 17%
Jana B 9/10 1044 days true 6.49 16%
Jeeyoung Kim 9/10 1044 days true 6.49 16%
Selina Frankenberger 10/10 1068 days true 6.14 15%
Hannes Puediger 10/10 1106 days true 5.98 15%
Toni Gabby 10/10 1113 days true 5.97 15%
Dawn Mulligan 8/10 1465 days true 5.39 13%
Tomas Shairi 7/10 1785 days true 4.87 12%
Evyatar Karni 10/10 1851 days true 4.76 12%
Gal Bero 10/10 1851 days true 4.76 12%
Jesse Farrell 9/10 1857 days true 4.75 12%
Orla Hughes 9/10 1857 days true 4.75 12%
Anna Neuenfeldt 6/10 2160 days true 4.25 10%
Laura vanGool 10/10 2504 days true 3.68 9%
Fabian Germar 7/10 2524 days true 3.65 9%
Linda Kosters 10/10 2528 days true 3.64 9%
John O'Donnell 10/10 2534 days true 3.63 8%
Devon Urlacher 10/10 2542 days true 3.62 8%
Michael 8/10 2616 days true 3.5 8%
Applejack 10/10 2671 days 2.84 6%
nathan_carr 10/10 2671 days 2.84 6%
cruisysue 9/10 2732 days 2.76 6%
Dexter 10/10 2824 days 2.63 6%
Jenny Hallebro 6/10 2848 days true 3.12 7%
Tricia Goggin 10/10 2877 days true 3.07 7%
taniadeanryanbrittany 9/10 2885 days 2.55 5%
Lauren Pestell 9/10 2892 days true 3.05 7%
Jenny 9/10 2914 days true 3.01 7%
kristy 10/10 3066 days 2.3 5%
freddles194 10/10 3097 days 2.26 5%
Langers 9/10 3158 days 2.17 4%
garfield 9/10 3189 days 2.13 4%
Wyss A 10/10 3231 days true 2.49 5%
Andy 9/10 3240 days true 2.47 5%
vixnomads 10/10 3250 days 2.05 4%
Richard 8/10 3254 days true 2.45 5%
kararina Kosten 10/10 3272 days true 2.42 5%
meggles 10/10 3278 days 2.01 4%
Susi Schoetzler 10/10 3298 days true 2.38 5%
TomL 10/10 3370 days 1.88 4%
EllieMiller 10/10 3370 days 1.88 4%
Samantha Williams 10/10 3401 days 1.84 3%
Charles Lyne 10/10 3554 days 1.63 3%
JosieL 10/10 3584 days 1.59 3%
Katie 10/10 3584 days 1.59 3%
johnst 10/10 3584 days true 1.91 4%
eskim1018 10/10 3595 days 1.58 3%
KatrinS 10/10 3596 days true 1.89 4%
KurtL 9/10 3602 days true 1.88 4%
CarinnaGermany 10/10 3626 days true 1.84 3%
Traveller Girl 10/10 3643 days 1.51 3%
tommfuller 9/10 3668 days 1.48 2%
frisbeego 10/10 3690 days 1.45 2%
Ellen 8/10 3697 days true 1.72 3%
Kylie 7/10 3701 days true 1.72 3%
Con 9/10 3702 days true 1.71 3%
Brian Spinks 9/10 3702 days 1.43 2%
Neil 8/10 3703 days true 1.71 3%
P&L Mooney 8/10 3758 days true 1.62 3%
David 9/10 3761 days true 1.62 3%
Spike 10/10 3790 days true 1.57 3%
Zoe Summers 10/10 3796 days 1.3 2%
Mike Dudey 10/10 3865 days true 1.45 2%
Liz Brown 10/10 3920 days 1.13 1%
Florencia Cortese 10/10 3926 days true 1.35 2%
Rachel 9/10 3950 days true 1.31 2%
Anthony 9/10 3964 days true 1.28 2%
Kieran Concarr 8/10 3967 days true 1.28 2%
Ellie 10/10 3977 days true 1.26 2%
Kristine Clemmensen Rotne 10/10 3977 days true 1.26 2%
Laurie 9/10 3995 days true 1.23 2%
Rebekah Holbrook 10/10 4012 days true 1.2 2%
Joanna Roberts 8/10 4020 days true 1.19 2%
Maria 9/10 4027 days true 1.18 2%
holly parker 9/10 4041 days 0.96 1%
Vince 9/10 4041 days 0.96 1%
Floren 10/10 4073 days true 1.1 1%
Wendy Williams 9/10 4076 days true 1.1 1%
Hanna Tidebrant 9/10 4151 days true 0.98 1%
Kim Tjornhed 9/10 4151 days true 0.98 1%
Stefan 8/10 4305 days true 0.72 0%
Jenny 10/10 4308 days true 0.72 0%
NeilYeoman 7/10 4321 days true 0.7 0%
Deloraine 10/10 4321 days true 0.7 0%
AndrewEwen 10/10 4339 days true 0.67 0%
MariaNorman 10/10 4340 days true 0.67 0%
JuanPablo 8/10 4373 days true 0.61 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Shotover Canyon Swing experience has been adjusted for 364 days. Adjustments are according to the following table.

Days Adjustment
361 -7.22%
362 -7.24%
363 -7.26%
364 -7.28%
365 -7.30%
366 -7.32%
367 -7.34%

Final Ranking Score

85%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.