Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Natasha Mokhtar 9/10 1758 days 100%
Y Atkinson 9/10 1793 days 98%
Sam Wolfe 9/10 1809 days 97%
Benedikt Suupt 10/10 1866 days 94%
Kosia 9/10 1874 days 94%
Nanna Overbeck 10/10 1878 days 94%
Ellie 7/10 2133 days 73%
Jana B 9/10 2141 days 80%
Jeeyoung Kim 9/10 2141 days 80%
Selina Frankenberger 10/10 2165 days 78%
Hannes Puediger 10/10 2203 days 76%
Toni Gabby 10/10 2210 days 76%
Dawn Mulligan 8/10 2562 days 54%
Tomas Shairi 7/10 2882 days 37%
Evyatar Karni 10/10 2948 days 37%
Gal Bero 10/10 2948 days 37%
Jesse Farrell 9/10 2954 days 36%
Orla Hughes 9/10 2954 days 36%
Anna Neuenfeldt 6/10 3257 days 17%
Laura vanGool 10/10 3601 days 2%
Fabian Germar 7/10 3621 days 1%
Linda Kosters 10/10 3625 days 1%
John O'Donnell 10/10 3631 days 0%
Devon Urlacher 10/10 3639 days 0%
Michael 8/10 3713 days 25%
Applejack 10/10 3768 days 27%
nathan_carr 10/10 3768 days 27%
cruisysue 9/10 3829 days 27%
Dexter 10/10 3921 days 27%
Jenny Hallebro 6/10 3945 days 22%
Tricia Goggin 10/10 3974 days 27%
taniadeanryanbrittany 9/10 3982 days 27%
Lauren Pestell 9/10 3989 days 27%
Jenny 9/10 4011 days 27%
kristy 10/10 4163 days 27%
freddles194 10/10 4194 days 27%
Langers 9/10 4255 days 27%
garfield 9/10 4286 days 27%
Wyss A 10/10 4328 days 27%
Andy 9/10 4337 days 27%
vixnomads 10/10 4347 days 27%
Richard 8/10 4351 days 25%
kararina Kosten 10/10 4369 days 27%
meggles 10/10 4375 days 27%
Susi Schoetzler 10/10 4395 days 27%
TomL 10/10 4467 days 27%
EllieMiller 10/10 4467 days 27%
Samantha Williams 10/10 4498 days 27%
Charles Lyne 10/10 4651 days 27%
JosieL 10/10 4681 days 27%
Katie 10/10 4681 days 27%
johnst 10/10 4681 days 27%
eskim1018 10/10 4692 days 27%
KatrinS 10/10 4693 days 27%
KurtL 9/10 4699 days 27%
CarinnaGermany 10/10 4723 days 27%
Traveller Girl 10/10 4740 days 27%
tommfuller 9/10 4765 days 27%
frisbeego 10/10 4787 days 27%
Ellen 8/10 4794 days 25%
Kylie 7/10 4798 days 24%
Con 9/10 4799 days 27%
Brian Spinks 9/10 4799 days 27%
Neil 8/10 4800 days 25%
P&L Mooney 8/10 4855 days 25%
David 9/10 4858 days 27%
Spike 10/10 4887 days 27%
Zoe Summers 10/10 4893 days 27%
Mike Dudey 10/10 4962 days 27%
Liz Brown 10/10 5017 days 27%
Florencia Cortese 10/10 5023 days 27%
Rachel 9/10 5047 days 27%
Anthony 9/10 5061 days 27%
Kieran Concarr 8/10 5064 days 25%
Ellie 10/10 5074 days 27%
Kristine Clemmensen Rotne 10/10 5074 days 27%
Laurie 9/10 5092 days 27%
Rebekah Holbrook 10/10 5109 days 27%
Joanna Roberts 8/10 5117 days 25%
Maria 9/10 5124 days 27%
holly parker 9/10 5138 days 27%
Vince 9/10 5138 days 27%
Floren 10/10 5170 days 27%
Wendy Williams 9/10 5173 days 27%
Hanna Tidebrant 9/10 5248 days 27%
Kim Tjornhed 9/10 5248 days 27%
Stefan 8/10 5402 days 25%
Jenny 10/10 5405 days 27%
NeilYeoman 7/10 5418 days 24%
Deloraine 10/10 5418 days 27%
AndrewEwen 10/10 5436 days 27%
MariaNorman 10/10 5437 days 27%
JuanPablo 8/10 5470 days 25%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.12% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Shotover Canyon Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.06%
198 -4.08%
199 -4.10%
200 -4.12%
201 -4.14%
202 -4.16%
203 -4.18%

Final Ranking Score

88%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.