Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Natasha Mokhtar 9/10 1478 days 100%
Y Atkinson 9/10 1513 days 98%
Sam Wolfe 9/10 1529 days 98%
Benedikt Suupt 10/10 1586 days 95%
Kosia 9/10 1594 days 95%
Nanna Overbeck 10/10 1598 days 94%
Ellie 7/10 1853 days 75%
Jana B 9/10 1861 days 82%
Jeeyoung Kim 9/10 1861 days 82%
Selina Frankenberger 10/10 1885 days 81%
Hannes Puediger 10/10 1923 days 79%
Toni Gabby 10/10 1930 days 79%
Dawn Mulligan 8/10 2282 days 60%
Tomas Shairi 7/10 2602 days 44%
Evyatar Karni 10/10 2668 days 45%
Gal Bero 10/10 2668 days 45%
Jesse Farrell 9/10 2674 days 45%
Orla Hughes 9/10 2674 days 45%
Anna Neuenfeldt 6/10 2977 days 25%
Laura vanGool 10/10 3321 days 15%
Fabian Germar 7/10 3341 days 13%
Linda Kosters 10/10 3345 days 14%
John O'Donnell 10/10 3351 days 13%
Devon Urlacher 10/10 3359 days 13%
Michael 8/10 3433 days 9%
Applejack 10/10 3488 days 7%
nathan_carr 10/10 3488 days 7%
cruisysue 9/10 3549 days 4%
Dexter 10/10 3641 days 0%
Jenny Hallebro 6/10 3665 days 19%
Tricia Goggin 10/10 3694 days 23%
taniadeanryanbrittany 9/10 3702 days 23%
Lauren Pestell 9/10 3709 days 23%
Jenny 9/10 3731 days 23%
kristy 10/10 3883 days 23%
freddles194 10/10 3914 days 23%
Langers 9/10 3975 days 23%
garfield 9/10 4006 days 23%
Wyss A 10/10 4048 days 23%
Andy 9/10 4057 days 23%
vixnomads 10/10 4067 days 23%
Richard 8/10 4071 days 22%
kararina Kosten 10/10 4089 days 23%
meggles 10/10 4095 days 23%
Susi Schoetzler 10/10 4115 days 23%
TomL 10/10 4187 days 23%
EllieMiller 10/10 4187 days 23%
Samantha Williams 10/10 4218 days 23%
Charles Lyne 10/10 4371 days 23%
JosieL 10/10 4401 days 23%
Katie 10/10 4401 days 23%
johnst 10/10 4401 days 23%
eskim1018 10/10 4412 days 23%
KatrinS 10/10 4413 days 23%
KurtL 9/10 4419 days 23%
CarinnaGermany 10/10 4443 days 23%
Traveller Girl 10/10 4460 days 23%
tommfuller 9/10 4485 days 23%
frisbeego 10/10 4507 days 23%
Ellen 8/10 4514 days 22%
Kylie 7/10 4518 days 21%
Con 9/10 4519 days 23%
Brian Spinks 9/10 4519 days 23%
Neil 8/10 4520 days 22%
P&L Mooney 8/10 4575 days 22%
David 9/10 4578 days 23%
Spike 10/10 4607 days 23%
Zoe Summers 10/10 4613 days 23%
Mike Dudey 10/10 4682 days 23%
Liz Brown 10/10 4737 days 23%
Florencia Cortese 10/10 4743 days 23%
Rachel 9/10 4767 days 23%
Anthony 9/10 4781 days 23%
Kieran Concarr 8/10 4784 days 22%
Ellie 10/10 4794 days 23%
Kristine Clemmensen Rotne 10/10 4794 days 23%
Laurie 9/10 4812 days 23%
Rebekah Holbrook 10/10 4829 days 23%
Joanna Roberts 8/10 4837 days 22%
Maria 9/10 4844 days 23%
holly parker 9/10 4858 days 23%
Vince 9/10 4858 days 23%
Floren 10/10 4890 days 23%
Wendy Williams 9/10 4893 days 23%
Hanna Tidebrant 9/10 4968 days 23%
Kim Tjornhed 9/10 4968 days 23%
Stefan 8/10 5122 days 22%
Jenny 10/10 5125 days 23%
NeilYeoman 7/10 5138 days 21%
Deloraine 10/10 5138 days 23%
AndrewEwen 10/10 5156 days 23%
MariaNorman 10/10 5157 days 23%
JuanPablo 8/10 5190 days 22%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.38% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 68 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Shotover Canyon Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.33%
198 -3.35%
199 -3.36%
200 -3.38%
201 -3.40%
202 -3.41%
203 -3.43%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.