Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Shotover Canyon Swing

Valid Reviews

93 Valid Reviews

The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 93 valid reviews:

Rating Count Percentage
10/10 47
51%
9/10 29
31%
8/10 10
11%
7/10 5
5%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.26% Average

The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

66 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 66 face-to-face reviews:

Rating Count Percentage
10/10 29
44%
9/10 20
30%
8/10 10
15%
7/10 5
8%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.45% Average

The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Natasha Mokhtar 9/10 1638 days 100%
Y Atkinson 9/10 1672 days 98%
Sam Wolfe 9/10 1688 days 98%
Benedikt Suupt 10/10 1745 days 95%
Kosia 9/10 1753 days 94%
Nanna Overbeck 10/10 1757 days 94%
Ellie 7/10 2012 days 74%
Jana B 9/10 2020 days 81%
Jeeyoung Kim 9/10 2020 days 81%
Selina Frankenberger 10/10 2044 days 80%
Hannes Puediger 10/10 2082 days 78%
Toni Gabby 10/10 2089 days 78%
Dawn Mulligan 8/10 2441 days 57%
Tomas Shairi 7/10 2761 days 40%
Evyatar Karni 10/10 2827 days 41%
Gal Bero 10/10 2827 days 41%
Jesse Farrell 9/10 2833 days 41%
Orla Hughes 9/10 2833 days 41%
Anna Neuenfeldt 6/10 3136 days 21%
Laura vanGool 10/10 3480 days 8%
Fabian Germar 7/10 3500 days 7%
Linda Kosters 10/10 3504 days 7%
John O'Donnell 10/10 3510 days 7%
Devon Urlacher 10/10 3518 days 6%
Michael 8/10 3592 days 3%
Applejack 10/10 3647 days 0%
nathan_carr 10/10 3647 days 0%
cruisysue 9/10 3708 days 25%
Dexter 10/10 3800 days 25%
Jenny Hallebro 6/10 3824 days 21%
Tricia Goggin 10/10 3853 days 25%
taniadeanryanbrittany 9/10 3861 days 25%
Lauren Pestell 9/10 3868 days 25%
Jenny 9/10 3890 days 25%
kristy 10/10 4042 days 25%
freddles194 10/10 4073 days 25%
Langers 9/10 4134 days 25%
garfield 9/10 4165 days 25%
Wyss A 10/10 4207 days 25%
Andy 9/10 4216 days 25%
vixnomads 10/10 4226 days 25%
Richard 8/10 4230 days 24%
kararina Kosten 10/10 4248 days 25%
meggles 10/10 4254 days 25%
Susi Schoetzler 10/10 4274 days 25%
TomL 10/10 4346 days 25%
EllieMiller 10/10 4346 days 25%
Samantha Williams 10/10 4377 days 25%
Charles Lyne 10/10 4530 days 25%
JosieL 10/10 4560 days 25%
Katie 10/10 4560 days 25%
johnst 10/10 4560 days 25%
eskim1018 10/10 4572 days 25%
KatrinS 10/10 4572 days 25%
KurtL 9/10 4578 days 25%
CarinnaGermany 10/10 4602 days 25%
Traveller Girl 10/10 4619 days 25%
tommfuller 9/10 4645 days 25%
frisbeego 10/10 4667 days 25%
Ellen 8/10 4674 days 24%
Kylie 7/10 4678 days 23%
Con 9/10 4679 days 25%
Brian Spinks 9/10 4679 days 25%
Neil 8/10 4680 days 24%
P&L Mooney 8/10 4735 days 24%
David 9/10 4738 days 25%
Spike 10/10 4767 days 25%
Zoe Summers 10/10 4772 days 25%
Mike Dudey 10/10 4842 days 25%
Liz Brown 10/10 4897 days 25%
Florencia Cortese 10/10 4902 days 25%
Rachel 9/10 4926 days 25%
Anthony 9/10 4940 days 25%
Kieran Concarr 8/10 4943 days 24%
Ellie 10/10 4953 days 25%
Kristine Clemmensen Rotne 10/10 4953 days 25%
Laurie 9/10 4971 days 25%
Rebekah Holbrook 10/10 4988 days 25%
Joanna Roberts 8/10 4996 days 24%
Maria 9/10 5003 days 25%
holly parker 9/10 5018 days 25%
Vince 9/10 5018 days 25%
Floren 10/10 5049 days 25%
Wendy Williams 9/10 5052 days 25%
Hanna Tidebrant 9/10 5127 days 25%
Kim Tjornhed 9/10 5127 days 25%
Stefan 8/10 5281 days 24%
Jenny 10/10 5284 days 25%
NeilYeoman 7/10 5297 days 23%
Deloraine 10/10 5297 days 25%
AndrewEwen 10/10 5315 days 25%
MariaNorman 10/10 5316 days 25%
JuanPablo 8/10 5349 days 24%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.14% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 71 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Shotover Canyon Swing experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.09%
198 -3.11%
199 -3.12%
200 -3.14%
201 -3.16%
202 -3.17%
203 -3.19%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.