Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Shotover Canyon Swing.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Shotover Canyon Swing
Valid Reviews
93 Valid Reviews
The Shotover Canyon Swing experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 93 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 47 |
|
51% |
| 9/10 | 29 |
|
31% |
| 8/10 | 10 |
|
11% |
| 7/10 | 5 |
|
5% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.26% Average
The raw data average (mean) for all the Shotover Canyon Swing valid reviews is 92.26% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
66 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 93 valid reviews, the experience has 66 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 66 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
44% |
| 9/10 | 20 |
|
30% |
| 8/10 | 10 |
|
15% |
| 7/10 | 5 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.45% Average
The raw data average (mean) for all the Shotover Canyon Swing face-to-face reviews is 90.45% and is based on 66 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Natasha Mokhtar | 9/10 | 1758 days | 100% |
| Y Atkinson | 9/10 | 1793 days | 98% |
| Sam Wolfe | 9/10 | 1809 days | 97% |
| Benedikt Suupt | 10/10 | 1866 days | 94% |
| Kosia | 9/10 | 1874 days | 94% |
| Nanna Overbeck | 10/10 | 1878 days | 94% |
| Ellie | 7/10 | 2133 days | 73% |
| Jana B | 9/10 | 2141 days | 80% |
| Jeeyoung Kim | 9/10 | 2141 days | 80% |
| Selina Frankenberger | 10/10 | 2165 days | 78% |
| Hannes Puediger | 10/10 | 2203 days | 76% |
| Toni Gabby | 10/10 | 2210 days | 76% |
| Dawn Mulligan | 8/10 | 2562 days | 54% |
| Tomas Shairi | 7/10 | 2882 days | 37% |
| Evyatar Karni | 10/10 | 2948 days | 37% |
| Gal Bero | 10/10 | 2948 days | 37% |
| Jesse Farrell | 9/10 | 2954 days | 36% |
| Orla Hughes | 9/10 | 2954 days | 36% |
| Anna Neuenfeldt | 6/10 | 3257 days | 17% |
| Laura vanGool | 10/10 | 3601 days | 2% |
| Fabian Germar | 7/10 | 3621 days | 1% |
| Linda Kosters | 10/10 | 3625 days | 1% |
| John O'Donnell | 10/10 | 3631 days | 0% |
| Devon Urlacher | 10/10 | 3639 days | 0% |
| Michael | 8/10 | 3713 days | 25% |
| Applejack | 10/10 | 3768 days | 27% |
| nathan_carr | 10/10 | 3768 days | 27% |
| cruisysue | 9/10 | 3829 days | 27% |
| Dexter | 10/10 | 3921 days | 27% |
| Jenny Hallebro | 6/10 | 3945 days | 22% |
| Tricia Goggin | 10/10 | 3974 days | 27% |
| taniadeanryanbrittany | 9/10 | 3982 days | 27% |
| Lauren Pestell | 9/10 | 3989 days | 27% |
| Jenny | 9/10 | 4011 days | 27% |
| kristy | 10/10 | 4163 days | 27% |
| freddles194 | 10/10 | 4194 days | 27% |
| Langers | 9/10 | 4255 days | 27% |
| garfield | 9/10 | 4286 days | 27% |
| Wyss A | 10/10 | 4328 days | 27% |
| Andy | 9/10 | 4337 days | 27% |
| vixnomads | 10/10 | 4347 days | 27% |
| Richard | 8/10 | 4351 days | 25% |
| kararina Kosten | 10/10 | 4369 days | 27% |
| meggles | 10/10 | 4375 days | 27% |
| Susi Schoetzler | 10/10 | 4395 days | 27% |
| TomL | 10/10 | 4467 days | 27% |
| EllieMiller | 10/10 | 4467 days | 27% |
| Samantha Williams | 10/10 | 4498 days | 27% |
| Charles Lyne | 10/10 | 4651 days | 27% |
| JosieL | 10/10 | 4681 days | 27% |
| Katie | 10/10 | 4681 days | 27% |
| johnst | 10/10 | 4681 days | 27% |
| eskim1018 | 10/10 | 4692 days | 27% |
| KatrinS | 10/10 | 4693 days | 27% |
| KurtL | 9/10 | 4699 days | 27% |
| CarinnaGermany | 10/10 | 4723 days | 27% |
| Traveller Girl | 10/10 | 4740 days | 27% |
| tommfuller | 9/10 | 4765 days | 27% |
| frisbeego | 10/10 | 4787 days | 27% |
| Ellen | 8/10 | 4794 days | 25% |
| Kylie | 7/10 | 4798 days | 24% |
| Con | 9/10 | 4799 days | 27% |
| Brian Spinks | 9/10 | 4799 days | 27% |
| Neil | 8/10 | 4800 days | 25% |
| P&L Mooney | 8/10 | 4855 days | 25% |
| David | 9/10 | 4858 days | 27% |
| Spike | 10/10 | 4887 days | 27% |
| Zoe Summers | 10/10 | 4893 days | 27% |
| Mike Dudey | 10/10 | 4962 days | 27% |
| Liz Brown | 10/10 | 5017 days | 27% |
| Florencia Cortese | 10/10 | 5023 days | 27% |
| Rachel | 9/10 | 5047 days | 27% |
| Anthony | 9/10 | 5061 days | 27% |
| Kieran Concarr | 8/10 | 5064 days | 25% |
| Ellie | 10/10 | 5074 days | 27% |
| Kristine Clemmensen Rotne | 10/10 | 5074 days | 27% |
| Laurie | 9/10 | 5092 days | 27% |
| Rebekah Holbrook | 10/10 | 5109 days | 27% |
| Joanna Roberts | 8/10 | 5117 days | 25% |
| Maria | 9/10 | 5124 days | 27% |
| holly parker | 9/10 | 5138 days | 27% |
| Vince | 9/10 | 5138 days | 27% |
| Floren | 10/10 | 5170 days | 27% |
| Wendy Williams | 9/10 | 5173 days | 27% |
| Hanna Tidebrant | 9/10 | 5248 days | 27% |
| Kim Tjornhed | 9/10 | 5248 days | 27% |
| Stefan | 8/10 | 5402 days | 25% |
| Jenny | 10/10 | 5405 days | 27% |
| NeilYeoman | 7/10 | 5418 days | 24% |
| Deloraine | 10/10 | 5418 days | 27% |
| AndrewEwen | 10/10 | 5436 days | 27% |
| MariaNorman | 10/10 | 5437 days | 27% |
| JuanPablo | 8/10 | 5470 days | 25% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Shotover Canyon Swing experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Shotover Canyon Swing experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Shotover Canyon Swing experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.06% |
| 198 | -4.08% |
| 199 | -4.10% |
| 200 | -4.12% |
| 201 | -4.14% |
| 202 | -4.16% |
| 203 | -4.18% |
| … | … |
Final Ranking Score
88%
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.