Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Henley Lake Freedom Camping.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Henley Lake Freedom Camping

Valid Reviews

46 Valid Reviews

The Henley Lake Freedom Camping experience has a total of 49 reviews. There are 46 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 46 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 46 valid reviews:

Rating Count Percentage
10/10 16
35%
9/10 6
13%
8/10 13
28%
7/10 5
11%
6/10 3
7%
5/10 1
2%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 1
2%

82.83% Average

The raw data average (mean) for all the Henley Lake Freedom Camping valid reviews is 82.83% and is based on 46 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Hans Fisherman 5/10 18 days 77%
Jan 4/10 18 days 66%
Ben 6/10 110 days 86%
Robert 10/10 110 days 100%
Vera 10/10 141 days 100%
Sarah 8/10 445 days 88%
Lucy 10/10 475 days 88%
NFM 10/10 506 days 86%
Jon&Alice 7/10 506 days 80%
Caitlin 8/10 628 days 76%
Mike Fricker 10/10 659 days 76%
Pauline 8/10 720 days 70%
natallia 10/10 841 days 60%
@saltyskin 10/10 1025 days 42%
wvdbos 8/10 1055 days 38%
Jazzy 10/10 1145 days 32%
Maxime Dube 10/10 1145 days 32%
Cindi Wight 9/10 1206 days 27%
Florian 10/10 1206 days 27%
Sam and Emma 8/10 1451 days 13%
Tony 6/10 1479 days 10%
Colin 1/10 1541 days 4%
Sheryl Watson 10/10 1541 days 10%
Laurie 8/10 1694 days 6%
Tyla 10/10 1724 days 6%
Dmitri 8/10 1785 days 5%
Owen and liz 10/10 1936 days 5%
Shar-ron & Jim 8/10 1967 days 5%
Justin White 10/10 1967 days 5%
Rebecca 7/10 1997 days 4%
Dave Kitson 10/10 2241 days 4%
Uschi 7/10 2241 days 4%
Swiss MiRi 6/10 2302 days 4%
Lausgrott from Germany 8/10 2363 days 4%
Alice 7/10 2425 days 4%
David 7/10 2486 days 3%
Mike Fricker 9/10 2728 days 3%
Phil 8/10 2851 days 3%
Becky 9/10 2881 days 3%
Denise Hall 10/10 3259 days 2%
Dawn Dodd 8/10 3330 days 2%
Lois Moreland 8/10 4098 days 1%
Nyla and Alan Ramsay 9/10 4365 days 0%
Greg Wilson 8/10 4373 days 0%
Peter elsleysams 9/10 4439 days 1%
Marie Billington 9/10 4677 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Henley Lake Freedom Camping does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.00% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.