Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Henley Lake Freedom Camping.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Henley Lake Freedom Camping

Valid Reviews

46 Valid Reviews

The Henley Lake Freedom Camping experience has a total of 50 reviews. There are 46 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 46 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 46 valid reviews:

Rating Count Percentage
10/10 16
35%
9/10 6
13%
8/10 13
28%
7/10 5
11%
6/10 3
7%
5/10 1
2%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 1
2%

82.83% Average

The raw data average (mean) for all the Henley Lake Freedom Camping valid reviews is 82.83% and is based on 46 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

83.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Hans Fisherman 5/10 99 days 77%
Jan 4/10 99 days 66%
Ben 6/10 191 days 86%
Robert 10/10 191 days 100%
Vera 10/10 222 days 99%
Sarah 8/10 526 days 84%
Lucy 10/10 556 days 84%
NFM 10/10 587 days 82%
Jon&Alice 7/10 587 days 76%
Caitlin 8/10 709 days 71%
Mike Fricker 10/10 740 days 70%
Pauline 8/10 801 days 63%
natallia 10/10 922 days 52%
@saltyskin 10/10 1106 days 35%
wvdbos 8/10 1136 days 32%
Jazzy 10/10 1226 days 26%
Maxime Dube 10/10 1226 days 26%
Cindi Wight 9/10 1287 days 21%
Florian 10/10 1287 days 22%
Sam and Emma 8/10 1532 days 10%
Tony 6/10 1560 days 8%
Colin 1/10 1622 days 3%
Sheryl Watson 10/10 1622 days 7%
Laurie 8/10 1775 days 5%
Tyla 10/10 1805 days 5%
Dmitri 8/10 1866 days 5%
Owen and liz 10/10 2017 days 4%
Shar-ron & Jim 8/10 2048 days 4%
Justin White 10/10 2048 days 4%
Rebecca 7/10 2078 days 4%
Dave Kitson 10/10 2322 days 4%
Uschi 7/10 2322 days 3%
Swiss MiRi 6/10 2383 days 3%
Lausgrott from Germany 8/10 2444 days 3%
Alice 7/10 2506 days 3%
David 7/10 2567 days 3%
Mike Fricker 9/10 2809 days 3%
Phil 8/10 2932 days 2%
Becky 9/10 2962 days 2%
Denise Hall 10/10 3340 days 2%
Dawn Dodd 8/10 3411 days 2%
Lois Moreland 8/10 4179 days 0%
Nyla and Alan Ramsay 9/10 4446 days 1%
Greg Wilson 8/10 4454 days 1%
Peter elsleysams 9/10 4520 days 0%
Marie Billington 9/10 4758 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Henley Lake Freedom Camping does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.09% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.