Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Aroha Luxury New Zealand Tours.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Aroha Luxury New Zealand Tours

Valid Reviews

59 Valid Reviews

The Aroha Luxury New Zealand Tours experience has a total of 59 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 59 valid reviews:

Rating Count Percentage
10/10 51
86%
9/10 7
12%
8/10 1
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

98.47% Average

The raw data average (mean) for all the Aroha Luxury New Zealand Tours valid reviews is 98.47% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

97.45%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
John M 10/10 51 days 100%
Vivien Kalvaria 9/10 82 days 99%
Stephen Forte 10/10 112 days 98%
Christian 10/10 722 days 27%
gloria tseng 10/10 1423 days 4%
Steven Hucik 10/10 1482 days 4%
Brid Devlin 9/10 1482 days 4%
David McLemore 10/10 1482 days 4%
Carrie 10/10 1482 days 4%
Ed 10/10 1513 days 4%
reviewer 10/10 1544 days 4%
Felicia Ng 10/10 1574 days 4%
Timmy & Megan 10/10 1574 days 4%
Christian 10/10 1574 days 4%
anton prawira 9/10 1665 days 4%
june isono 9/10 1696 days 4%
Cynthia Nardelli 10/10 1696 days 4%
angeline_ang 9/10 1726 days 4%
Alex London 8/10 1819 days 3%
Sharon K 10/10 1819 days 3%
Terry Bryk 10/10 1847 days 3%
Philips 10/10 1878 days 3%
scott 10/10 1909 days 3%
Courtney1 10/10 1970 days 3%
aurbanes 10/10 2030 days 3%
joanhsieh 10/10 2061 days 3%
Varda Mehta 10/10 2061 days 3%
raminderrayar 10/10 2122 days 3%
PegTraveller 10/10 2122 days 3%
Shaunhk 10/10 2153 days 3%
arlenemattera 10/10 2153 days 3%
MBaum735 10/10 2184 days 3%
terig 10/10 2213 days 3%
tfeng 9/10 2213 days 3%
james09173 10/10 2305 days 3%
Lei 10/10 2365 days 3%
shlomo iager 10/10 2365 days 3%
gigirup 10/10 2365 days 3%
pinecliffs 10/10 2578 days 2%
GiancarloB 10/10 2578 days 2%
Maria_in_HongKong 10/10 2578 days 2%
gtspencer 10/10 2609 days 2%
dgreddy 10/10 2640 days 2%
nancy33 10/10 2701 days 2%
PrettyPrincess 10/10 2730 days 2%
NawshirMirza 10/10 2822 days 2%
barbarakburtb 10/10 2884 days 2%
clive903 10/10 3005 days 2%
Carlos 10/10 3005 days 2%
Jody 10/10 3066 days 2%
Holdenluvr 10/10 3280 days 1%
Irina 10/10 3339 days 1%
franz_renate 10/10 3400 days 1%
harpal 10/10 3583 days 1%
enngee 10/10 3766 days 1%
shivaniagarwala 10/10 3857 days 1%
primarosa 10/10 4101 days 0%
gilluncles 9/10 4161 days 0%
Mohan_Leela_KamnaKrishnan 10/10 4344 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Aroha Luxury New Zealand Tours experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.42% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Aroha Luxury New Zealand Tours experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Aroha Luxury New Zealand Tours experience has been adjusted for 21 days. Adjustments are according to the following table.

Days Adjustment
18 -0.36%
19 -0.38%
20 -0.40%
21 -0.42%
22 -0.44%
23 -0.46%
24 -0.48%

Final Ranking Score

97%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.