Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy Kawarau Bridge.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Bungy Kawarau Bridge
Valid Reviews
141 Valid Reviews
The AJ Hackett Bungy Kawarau Bridge experience has a total of 142 reviews. There are 141 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
43% |
| 9/10 | 30 |
|
21% |
| 8/10 | 28 |
|
20% |
| 7/10 | 17 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.72% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge valid reviews is 88.72% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 141 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 23 |
|
19% |
| 8/10 | 24 |
|
20% |
| 7/10 | 14 |
|
12% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.98% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge face-to-face reviews is 88.98% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rachael Sleege | 10/10 | 3351 days | 100% |
| Filipe Santos | 10/10 | 3401 days | 93% |
| Sebastian Braun | 7/10 | 3424 days | 80% |
| Hailey S | 10/10 | 3436 days | 88% |
| Sarah | 9/10 | 3437 days | 86% |
| Laura Leoekloek | 10/10 | 3444 days | 87% |
| Sam Lawrence | 9/10 | 3449 days | 84% |
| Alberto | 8/10 | 3654 days | 54% |
| Ben Keiser | 10/10 | 3668 days | 54% |
| Bruno | 8/10 | 3675 days | 51% |
| Adrien Gaumont | 9/10 | 3683 days | 51% |
| Rossella | 6/10 | 3683 days | 38% |
| Lukas Havlicek | 10/10 | 3691 days | 51% |
| Chris | 10/10 | 3705 days | 49% |
| Nils Kissel | 9/10 | 3726 days | 45% |
| Anais Boileau | 7/10 | 3761 days | 34% |
| Matthias Hofer | 7/10 | 3764 days | 34% |
| Tobias | 10/10 | 4042 days | 0% |
| Sarah Jane O'Reilly | 10/10 | 4414 days | 25% |
| Tomas Shairi | 8/10 | 4414 days | 24% |
| Sagi | 8/10 | 4422 days | 24% |
| Helen McKevitt | 10/10 | 4424 days | 25% |
| Wouter Bosch | 9/10 | 4459 days | 24% |
| Anthony Brown | 9/10 | 4470 days | 24% |
| Cornelia Stark | 8/10 | 4474 days | 24% |
| Nicolas Trezeguet | 9/10 | 4478 days | 24% |
| Bjorn Van Mulders | 10/10 | 4487 days | 25% |
| Robin Hales | 10/10 | 4569 days | 25% |
| hendrik king | 8/10 | 4691 days | 24% |
| Cherlyn Chong | 10/10 | 4811 days | 25% |
| Martyn Kool | 7/10 | 4859 days | 20% |
| Stefan and Brigit and Janek | 8/10 | 4865 days | 24% |
| Oliver Kalmbach | 9/10 | 4882 days | 24% |
| Simon Rawlinson | 10/10 | 5129 days | 25% |
| Def Fem | 8/10 | 5143 days | 24% |
| Sam | 10/10 | 5152 days | 25% |
| Elaine | 10/10 | 5158 days | 25% |
| Kolen | 10/10 | 5160 days | 25% |
| Rebecca Doehl | 7/10 | 5161 days | 20% |
| Nicholas Prakenhammar | 10/10 | 5161 days | 25% |
| Paul & Sharon Sneller | 9/10 | 5161 days | 24% |
| Paul Fairbrass | 10/10 | 5170 days | 25% |
| Nikita Sue | 10/10 | 5170 days | 25% |
| Dave McLeish | 9/10 | 5175 days | 24% |
| Frank & Julia | 7/10 | 5176 days | 20% |
| joerem | 10/10 | 5177 days | 25% |
| Dorthe | 10/10 | 5240 days | 25% |
| deJong | 7/10 | 5243 days | 20% |
| Jon_and_Family | 9/10 | 5483 days | 24% |
| Becky Edney | 10/10 | 5488 days | 25% |
| Hanggi | 8/10 | 5494 days | 24% |
| K & J Overton | 7/10 | 5508 days | 20% |
| Tanya & Florian | 10/10 | 5508 days | 25% |
| dadelina | 9/10 | 5514 days | 24% |
| John Hensman | 10/10 | 5518 days | 25% |
| Jesper Hassel | 8/10 | 5519 days | 24% |
| Carolin Moberg | 9/10 | 5519 days | 24% |
| JohnHaestad | 7/10 | 5542 days | 20% |
| Christian Foerster | 9/10 | 5542 days | 24% |
| Tomtraverse | 10/10 | 5542 days | 25% |
| phydough | 9/10 | 5604 days | 24% |
| Zac Morris | 10/10 | 5695 days | 25% |
| Jess | 10/10 | 5853 days | 25% |
| John Casey | 10/10 | 5860 days | 25% |
| Horst | 10/10 | 5882 days | 25% |
| Sievers | 8/10 | 5882 days | 24% |
| Nicola | 8/10 | 5888 days | 24% |
| Lasse Olesen | 10/10 | 5900 days | 25% |
| Belinda Roderiguez | 10/10 | 5901 days | 25% |
| quazy | 10/10 | 5907 days | 25% |
| Jessica | 7/10 | 5912 days | 20% |
| Ross & Catherine Litherland | 8/10 | 5920 days | 24% |
| Lindsay Brown | 10/10 | 5979 days | 25% |
| TomL | 7/10 | 5999 days | 20% |
| PatH | 10/10 | 6013 days | 25% |
| harryb | 8/10 | 6078 days | 24% |
| ToryL | 5/10 | 6091 days | 7% |
| DustyLaptop | 8/10 | 6152 days | 24% |
| KarinS | 8/10 | 6206 days | 24% |
| marianneb | 10/10 | 6213 days | 25% |
| Heath | 10/10 | 6217 days | 25% |
| AlbertF | 9/10 | 6217 days | 24% |
| AndrewW | 10/10 | 6225 days | 25% |
| Anna Hansson | 10/10 | 6230 days | 25% |
| Anna Hansson | 10/10 | 6230 days | 25% |
| StijnH | 8/10 | 6230 days | 24% |
| Anton | 9/10 | 6237 days | 24% |
| TammyH | 10/10 | 6239 days | 25% |
| amyd | 10/10 | 6244 days | 25% |
| MarieS | 10/10 | 6247 days | 25% |
| Amanda Williams | 10/10 | 6254 days | 25% |
| Ralf | 10/10 | 6261 days | 25% |
| Christian | 9/10 | 6275 days | 24% |
| Debbie Mossman | 9/10 | 6288 days | 24% |
| PhillS | 8/10 | 6294 days | 24% |
| Kori | 10/10 | 6326 days | 25% |
| Maria | 10/10 | 6326 days | 25% |
| Pieter | 7/10 | 6335 days | 20% |
| abby | 10/10 | 6370 days | 25% |
| Gaurav M | 9/10 | 6375 days | 24% |
| Kate | 8/10 | 6399 days | 24% |
| Mike | 8/10 | 6409 days | 24% |
| James | 9/10 | 6424 days | 24% |
| Annie Walsh | 8/10 | 6429 days | 24% |
| jillian | 10/10 | 6433 days | 25% |
| Gemma Harling | 9/10 | 6488 days | 24% |
| Stephanie | 9/10 | 6548 days | 24% |
| Kori Barton | 7/10 | 6555 days | 20% |
| Meike Biel | 7/10 | 6563 days | 20% |
| Daniela | 10/10 | 6589 days | 25% |
| Seungchul | 7/10 | 6590 days | 20% |
| Katy Bray | 9/10 | 6593 days | 24% |
| Neil | 10/10 | 6604 days | 25% |
| Steven | 10/10 | 6614 days | 25% |
| Knol | 9/10 | 6614 days | 24% |
| Bex | 8/10 | 6640 days | 24% |
| Rebekah Holbrook | 10/10 | 6641 days | 25% |
| Bronwyn Gaby | 5/10 | 6659 days | 7% |
| Mel | 9/10 | 6665 days | 24% |
| Marianna Haworth | 7/10 | 6681 days | 20% |
| Kevin | 10/10 | 6698 days | 25% |
| Killerblow | 8/10 | 6711 days | 24% |
| Kim Tjornhed | 6/10 | 6780 days | 15% |
| Dick Janssen | 8/10 | 6780 days | 24% |
| Nick Bailey | 6/10 | 6780 days | 15% |
| Julie | 10/10 | 6899 days | 25% |
| Billie | 10/10 | 6925 days | 25% |
| Michael | 9/10 | 6931 days | 24% |
| Katie | 8/10 | 6946 days | 24% |
| NeilYeoman | 9/10 | 6950 days | 24% |
| Millie | 8/10 | 6954 days | 24% |
| Kate | 7/10 | 6954 days | 20% |
| Jacob Mille | 10/10 | 6957 days | 25% |
| Elin | 9/10 | 6960 days | 24% |
| Maninder | 9/10 | 6968 days | 24% |
| Vibeke | 10/10 | 6978 days | 25% |
| Dave | 10/10 | 6990 days | 25% |
| KerrieHymers | 10/10 | 6990 days | 25% |
| Leah | 8/10 | 6991 days | 24% |
| Marc | 10/10 | 6996 days | 25% |
| Albert | 8/10 | 6996 days | 24% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy Kawarau Bridge experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the AJ Hackett Bungy Kawarau Bridge experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy Kawarau Bridge experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.61% |
| 198 | -3.63% |
| 199 | -3.65% |
| 200 | -3.66% |
| 201 | -3.68% |
| 202 | -3.70% |
| 203 | -3.72% |
| … | … |
Balancing Adjustment
1.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.