Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy Kawarau Bridge.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Bungy Kawarau Bridge
Valid Reviews
141 Valid Reviews
The AJ Hackett Bungy Kawarau Bridge experience has a total of 142 reviews. There are 141 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
43% |
| 9/10 | 30 |
|
21% |
| 8/10 | 28 |
|
20% |
| 7/10 | 17 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.72% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge valid reviews is 88.72% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 141 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 23 |
|
19% |
| 8/10 | 24 |
|
20% |
| 7/10 | 14 |
|
12% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.98% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge face-to-face reviews is 88.98% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rachael Sleege | 10/10 | 3427 days | 100% |
| Filipe Santos | 10/10 | 3477 days | 93% |
| Sebastian Braun | 7/10 | 3500 days | 81% |
| Hailey S | 10/10 | 3512 days | 88% |
| Sarah | 9/10 | 3513 days | 86% |
| Laura Leoekloek | 10/10 | 3520 days | 87% |
| Sam Lawrence | 9/10 | 3525 days | 85% |
| Alberto | 8/10 | 3730 days | 54% |
| Ben Keiser | 10/10 | 3744 days | 54% |
| Bruno | 8/10 | 3751 days | 51% |
| Adrien Gaumont | 9/10 | 3759 days | 51% |
| Rossella | 6/10 | 3759 days | 39% |
| Lukas Havlicek | 10/10 | 3767 days | 51% |
| Chris | 10/10 | 3781 days | 49% |
| Nils Kissel | 9/10 | 3802 days | 45% |
| Anais Boileau | 7/10 | 3837 days | 35% |
| Matthias Hofer | 7/10 | 3840 days | 35% |
| Tobias | 10/10 | 4118 days | 0% |
| Sarah Jane O'Reilly | 10/10 | 4490 days | 36% |
| Tomas Shairi | 8/10 | 4490 days | 35% |
| Sagi | 8/10 | 4498 days | 35% |
| Helen McKevitt | 10/10 | 4500 days | 36% |
| Wouter Bosch | 9/10 | 4535 days | 35% |
| Anthony Brown | 9/10 | 4546 days | 35% |
| Cornelia Stark | 8/10 | 4550 days | 35% |
| Nicolas Trezeguet | 9/10 | 4554 days | 35% |
| Bjorn Van Mulders | 10/10 | 4563 days | 36% |
| Robin Hales | 10/10 | 4645 days | 36% |
| hendrik king | 8/10 | 4767 days | 35% |
| Cherlyn Chong | 10/10 | 4887 days | 36% |
| Martyn Kool | 7/10 | 4935 days | 31% |
| Stefan and Brigit and Janek | 8/10 | 4941 days | 35% |
| Oliver Kalmbach | 9/10 | 4958 days | 35% |
| Simon Rawlinson | 10/10 | 5205 days | 36% |
| Def Fem | 8/10 | 5219 days | 35% |
| Sam | 10/10 | 5228 days | 36% |
| Elaine | 10/10 | 5234 days | 36% |
| Kolen | 10/10 | 5236 days | 36% |
| Rebecca Doehl | 7/10 | 5237 days | 31% |
| Nicholas Prakenhammar | 10/10 | 5237 days | 36% |
| Paul & Sharon Sneller | 9/10 | 5237 days | 35% |
| Paul Fairbrass | 10/10 | 5246 days | 36% |
| Nikita Sue | 10/10 | 5246 days | 36% |
| Dave McLeish | 9/10 | 5251 days | 35% |
| Frank & Julia | 7/10 | 5252 days | 31% |
| joerem | 10/10 | 5253 days | 36% |
| Dorthe | 10/10 | 5316 days | 36% |
| deJong | 7/10 | 5319 days | 31% |
| Jon_and_Family | 9/10 | 5559 days | 35% |
| Becky Edney | 10/10 | 5564 days | 36% |
| Hanggi | 8/10 | 5570 days | 35% |
| K & J Overton | 7/10 | 5584 days | 31% |
| Tanya & Florian | 10/10 | 5584 days | 36% |
| dadelina | 9/10 | 5590 days | 35% |
| John Hensman | 10/10 | 5594 days | 36% |
| Jesper Hassel | 8/10 | 5595 days | 35% |
| Carolin Moberg | 9/10 | 5595 days | 35% |
| JohnHaestad | 7/10 | 5618 days | 31% |
| Christian Foerster | 9/10 | 5618 days | 35% |
| Tomtraverse | 10/10 | 5618 days | 36% |
| phydough | 9/10 | 5680 days | 35% |
| Zac Morris | 10/10 | 5771 days | 36% |
| Jess | 10/10 | 5929 days | 36% |
| John Casey | 10/10 | 5936 days | 36% |
| Horst | 10/10 | 5958 days | 36% |
| Sievers | 8/10 | 5958 days | 35% |
| Nicola | 8/10 | 5964 days | 35% |
| Lasse Olesen | 10/10 | 5976 days | 36% |
| Belinda Roderiguez | 10/10 | 5977 days | 36% |
| quazy | 10/10 | 5983 days | 36% |
| Jessica | 7/10 | 5988 days | 31% |
| Ross & Catherine Litherland | 8/10 | 5996 days | 35% |
| Lindsay Brown | 10/10 | 6055 days | 36% |
| TomL | 7/10 | 6075 days | 31% |
| PatH | 10/10 | 6089 days | 36% |
| harryb | 8/10 | 6154 days | 35% |
| ToryL | 5/10 | 6167 days | 18% |
| DustyLaptop | 8/10 | 6228 days | 35% |
| KarinS | 8/10 | 6282 days | 35% |
| marianneb | 10/10 | 6289 days | 36% |
| Heath | 10/10 | 6294 days | 36% |
| AlbertF | 9/10 | 6294 days | 35% |
| AndrewW | 10/10 | 6301 days | 36% |
| Anna Hansson | 10/10 | 6306 days | 36% |
| Anna Hansson | 10/10 | 6306 days | 36% |
| StijnH | 8/10 | 6306 days | 35% |
| Anton | 9/10 | 6313 days | 35% |
| TammyH | 10/10 | 6315 days | 36% |
| amyd | 10/10 | 6320 days | 36% |
| MarieS | 10/10 | 6323 days | 36% |
| Amanda Williams | 10/10 | 6330 days | 36% |
| Ralf | 10/10 | 6338 days | 36% |
| Christian | 9/10 | 6352 days | 35% |
| Debbie Mossman | 9/10 | 6364 days | 35% |
| PhillS | 8/10 | 6370 days | 35% |
| Kori | 10/10 | 6402 days | 36% |
| Maria | 10/10 | 6402 days | 36% |
| Pieter | 7/10 | 6411 days | 31% |
| abby | 10/10 | 6446 days | 36% |
| Gaurav M | 9/10 | 6452 days | 35% |
| Kate | 8/10 | 6476 days | 35% |
| Mike | 8/10 | 6485 days | 35% |
| James | 9/10 | 6500 days | 35% |
| Annie Walsh | 8/10 | 6505 days | 35% |
| jillian | 10/10 | 6509 days | 36% |
| Gemma Harling | 9/10 | 6564 days | 35% |
| Stephanie | 9/10 | 6624 days | 35% |
| Kori Barton | 7/10 | 6631 days | 31% |
| Meike Biel | 7/10 | 6639 days | 31% |
| Daniela | 10/10 | 6665 days | 36% |
| Seungchul | 7/10 | 6666 days | 31% |
| Katy Bray | 9/10 | 6669 days | 35% |
| Neil | 10/10 | 6680 days | 36% |
| Steven | 10/10 | 6690 days | 36% |
| Knol | 9/10 | 6690 days | 35% |
| Bex | 8/10 | 6717 days | 35% |
| Rebekah Holbrook | 10/10 | 6717 days | 36% |
| Bronwyn Gaby | 5/10 | 6735 days | 18% |
| Mel | 9/10 | 6741 days | 35% |
| Marianna Haworth | 7/10 | 6757 days | 31% |
| Kevin | 10/10 | 6774 days | 36% |
| Killerblow | 8/10 | 6787 days | 35% |
| Kim Tjornhed | 6/10 | 6856 days | 26% |
| Dick Janssen | 8/10 | 6856 days | 35% |
| Nick Bailey | 6/10 | 6856 days | 26% |
| Julie | 10/10 | 6975 days | 36% |
| Billie | 10/10 | 7001 days | 36% |
| Michael | 9/10 | 7007 days | 35% |
| Katie | 8/10 | 7022 days | 35% |
| NeilYeoman | 9/10 | 7026 days | 35% |
| Millie | 8/10 | 7030 days | 35% |
| Kate | 7/10 | 7030 days | 31% |
| Jacob Mille | 10/10 | 7033 days | 36% |
| Elin | 9/10 | 7036 days | 35% |
| Maninder | 9/10 | 7044 days | 35% |
| Vibeke | 10/10 | 7054 days | 36% |
| Dave | 10/10 | 7066 days | 36% |
| KerrieHymers | 10/10 | 7066 days | 36% |
| Leah | 8/10 | 7067 days | 35% |
| Marc | 10/10 | 7072 days | 36% |
| Albert | 8/10 | 7072 days | 35% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy Kawarau Bridge experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 118 days. However the AJ Hackett Bungy Kawarau Bridge experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy Kawarau Bridge experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.12% |
| 198 | -2.13% |
| 199 | -2.14% |
| 200 | -2.15% |
| 201 | -2.16% |
| 202 | -2.17% |
| 203 | -2.18% |
| … | … |
Balancing Adjustment
1.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.