Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
141 Valid Reviews
The AJ Hackett Bungy experience has a total of 142 reviews. There are 141 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
The raw data average (mean) for all the AJ Hackett Bungy valid reviews is 88.72% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 141 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
The raw data average (mean) for all the AJ Hackett Bungy face-to-face reviews is 88.98% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Rachael Sleege||10/10||1823 days||100%|
|Filipe Santos||10/10||1873 days||97%|
|Sebastian Braun||7/10||1896 days||87%|
|Hailey S||10/10||1908 days||95%|
|Laura Leoekloek||10/10||1916 days||95%|
|Sam Lawrence||9/10||1921 days||95%|
|Ben Keiser||10/10||2140 days||83%|
|Adrien Gaumont||9/10||2155 days||82%|
|Lukas Havlicek||10/10||2163 days||81%|
|Nils Kissel||9/10||2198 days||79%|
|Anais Boileau||7/10||2233 days||71%|
|Matthias Hofer||7/10||2236 days||70%|
|Sarah Jane O'Reilly||10/10||2886 days||42%|
|Tomas Shairi||8/10||2886 days||40%|
|Helen McKevitt||10/10||2896 days||41%|
|Wouter Bosch||9/10||2931 days||39%|
|Anthony Brown||9/10||2942 days||39%|
|Cornelia Stark||8/10||2946 days||37%|
|Nicolas Trezeguet||9/10||2950 days||38%|
|Bjorn Van Mulders||10/10||2959 days||38%|
|Robin Hales||10/10||3041 days||33%|
|hendrik king||8/10||3163 days||25%|
|Cherlyn Chong||10/10||3283 days||20%|
|Martyn Kool||7/10||3331 days||16%|
|Stefan and Brigit and Janek||8/10||3337 days||16%|
|Oliver Kalmbach||9/10||3354 days||16%|
|Simon Rawlinson||10/10||3601 days||3%|
|Def Fem||8/10||3615 days||2%|
|Rebecca Doehl||7/10||3633 days||1%|
|Nicholas Prakenhammar||10/10||3633 days||1%|
|Paul & Sharon Sneller||9/10||3633 days||1%|
|Paul Fairbrass||10/10||3642 days||0%|
|Nikita Sue||10/10||3642 days||0%|
|Dave McLeish||9/10||3647 days||0%|
|Frank & Julia||7/10||3648 days||0%|
|Becky Edney||10/10||3960 days||28%|
|K & J Overton||7/10||3980 days||25%|
|Tanya & Florian||10/10||3980 days||28%|
|John Hensman||10/10||3990 days||28%|
|Jesper Hassel||8/10||3991 days||27%|
|Carolin Moberg||9/10||3991 days||28%|
|Christian Foerster||9/10||4014 days||28%|
|Zac Morris||10/10||4167 days||28%|
|John Casey||10/10||4332 days||28%|
|Lasse Olesen||10/10||4372 days||28%|
|Belinda Roderiguez||10/10||4373 days||28%|
|Ross & Catherine Litherland||8/10||4392 days||27%|
|Lindsay Brown||10/10||4451 days||28%|
|Anna Hansson||10/10||4702 days||28%|
|Anna Hansson||10/10||4702 days||28%|
|Amanda Williams||10/10||4726 days||28%|
|Debbie Mossman||9/10||4760 days||28%|
|Gaurav M||9/10||4847 days||28%|
|Annie Walsh||8/10||4901 days||27%|
|Gemma Harling||9/10||4960 days||28%|
|Kori Barton||7/10||5027 days||25%|
|Meike Biel||7/10||5035 days||25%|
|Katy Bray||9/10||5065 days||28%|
|Rebekah Holbrook||10/10||5113 days||28%|
|Bronwyn Gaby||5/10||5131 days||23%|
|Marianna Haworth||7/10||5153 days||25%|
|Kim Tjornhed||6/10||5252 days||23%|
|Dick Janssen||8/10||5252 days||27%|
|Nick Bailey||6/10||5252 days||23%|
|Jacob Mille||10/10||5429 days||28%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the AJ Hackett Bungy experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.