Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy Kawarau Bridge.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Bungy Kawarau Bridge
Valid Reviews
141 Valid Reviews
The AJ Hackett Bungy Kawarau Bridge experience has a total of 142 reviews. There are 141 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
43% |
| 9/10 | 30 |
|
21% |
| 8/10 | 28 |
|
20% |
| 7/10 | 17 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.72% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge valid reviews is 88.72% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 141 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 23 |
|
19% |
| 8/10 | 24 |
|
20% |
| 7/10 | 14 |
|
12% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.98% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge face-to-face reviews is 88.98% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rachael Sleege | 10/10 | 3267 days | 100% |
| Filipe Santos | 10/10 | 3317 days | 95% |
| Sebastian Braun | 7/10 | 3340 days | 87% |
| Hailey S | 10/10 | 3352 days | 92% |
| Sarah | 9/10 | 3353 days | 91% |
| Laura Leoekloek | 10/10 | 3360 days | 92% |
| Sam Lawrence | 9/10 | 3365 days | 90% |
| Alberto | 8/10 | 3570 days | 71% |
| Ben Keiser | 10/10 | 3584 days | 71% |
| Bruno | 8/10 | 3591 days | 69% |
| Adrien Gaumont | 9/10 | 3599 days | 69% |
| Rossella | 6/10 | 3599 days | 60% |
| Lukas Havlicek | 10/10 | 3607 days | 69% |
| Chris | 10/10 | 3621 days | 68% |
| Nils Kissel | 9/10 | 3642 days | 65% |
| Anais Boileau | 7/10 | 3677 days | 59% |
| Matthias Hofer | 7/10 | 3680 days | 58% |
| Tobias | 10/10 | 3958 days | 38% |
| Sarah Jane O'Reilly | 10/10 | 4330 days | 4% |
| Tomas Shairi | 8/10 | 4330 days | 4% |
| Sagi | 8/10 | 4338 days | 3% |
| Helen McKevitt | 10/10 | 4340 days | 3% |
| Wouter Bosch | 9/10 | 4375 days | 0% |
| Anthony Brown | 9/10 | 4386 days | 45% |
| Cornelia Stark | 8/10 | 4390 days | 45% |
| Nicolas Trezeguet | 9/10 | 4394 days | 45% |
| Bjorn Van Mulders | 10/10 | 4403 days | 46% |
| Robin Hales | 10/10 | 4485 days | 46% |
| hendrik king | 8/10 | 4607 days | 45% |
| Cherlyn Chong | 10/10 | 4727 days | 46% |
| Martyn Kool | 7/10 | 4775 days | 42% |
| Stefan and Brigit and Janek | 8/10 | 4781 days | 45% |
| Oliver Kalmbach | 9/10 | 4798 days | 45% |
| Simon Rawlinson | 10/10 | 5045 days | 46% |
| Def Fem | 8/10 | 5059 days | 45% |
| Sam | 10/10 | 5068 days | 46% |
| Elaine | 10/10 | 5074 days | 46% |
| Kolen | 10/10 | 5076 days | 46% |
| Rebecca Doehl | 7/10 | 5077 days | 42% |
| Nicholas Prakenhammar | 10/10 | 5077 days | 46% |
| Paul & Sharon Sneller | 9/10 | 5077 days | 45% |
| Paul Fairbrass | 10/10 | 5086 days | 46% |
| Nikita Sue | 10/10 | 5086 days | 46% |
| Dave McLeish | 9/10 | 5091 days | 45% |
| Frank & Julia | 7/10 | 5092 days | 42% |
| joerem | 10/10 | 5093 days | 46% |
| Dorthe | 10/10 | 5156 days | 46% |
| deJong | 7/10 | 5159 days | 42% |
| Jon_and_Family | 9/10 | 5399 days | 45% |
| Becky Edney | 10/10 | 5404 days | 46% |
| Hanggi | 8/10 | 5410 days | 45% |
| K & J Overton | 7/10 | 5424 days | 42% |
| Tanya & Florian | 10/10 | 5424 days | 46% |
| dadelina | 9/10 | 5430 days | 45% |
| John Hensman | 10/10 | 5434 days | 46% |
| Jesper Hassel | 8/10 | 5435 days | 45% |
| Carolin Moberg | 9/10 | 5435 days | 45% |
| JohnHaestad | 7/10 | 5458 days | 42% |
| Christian Foerster | 9/10 | 5458 days | 45% |
| Tomtraverse | 10/10 | 5458 days | 46% |
| phydough | 9/10 | 5520 days | 45% |
| Zac Morris | 10/10 | 5611 days | 46% |
| Jess | 10/10 | 5769 days | 46% |
| John Casey | 10/10 | 5776 days | 46% |
| Horst | 10/10 | 5798 days | 46% |
| Sievers | 8/10 | 5798 days | 45% |
| Nicola | 8/10 | 5804 days | 45% |
| Lasse Olesen | 10/10 | 5816 days | 46% |
| Belinda Roderiguez | 10/10 | 5817 days | 46% |
| quazy | 10/10 | 5823 days | 46% |
| Jessica | 7/10 | 5828 days | 42% |
| Ross & Catherine Litherland | 8/10 | 5836 days | 45% |
| Lindsay Brown | 10/10 | 5895 days | 46% |
| TomL | 7/10 | 5915 days | 42% |
| PatH | 10/10 | 5929 days | 46% |
| harryb | 8/10 | 5994 days | 45% |
| ToryL | 5/10 | 6007 days | 35% |
| DustyLaptop | 8/10 | 6068 days | 45% |
| KarinS | 8/10 | 6122 days | 45% |
| marianneb | 10/10 | 6129 days | 46% |
| Heath | 10/10 | 6133 days | 46% |
| AlbertF | 9/10 | 6133 days | 45% |
| AndrewW | 10/10 | 6141 days | 46% |
| Anna Hansson | 10/10 | 6146 days | 46% |
| Anna Hansson | 10/10 | 6146 days | 46% |
| StijnH | 8/10 | 6146 days | 45% |
| Anton | 9/10 | 6152 days | 45% |
| TammyH | 10/10 | 6155 days | 46% |
| amyd | 10/10 | 6160 days | 46% |
| MarieS | 10/10 | 6163 days | 46% |
| Amanda Williams | 10/10 | 6169 days | 46% |
| Ralf | 10/10 | 6177 days | 46% |
| Christian | 9/10 | 6191 days | 45% |
| Debbie Mossman | 9/10 | 6204 days | 45% |
| PhillS | 8/10 | 6210 days | 45% |
| Kori | 10/10 | 6241 days | 46% |
| Maria | 10/10 | 6241 days | 46% |
| Pieter | 7/10 | 6250 days | 42% |
| abby | 10/10 | 6286 days | 46% |
| Gaurav M | 9/10 | 6291 days | 45% |
| Kate | 8/10 | 6315 days | 45% |
| Mike | 8/10 | 6324 days | 45% |
| James | 9/10 | 6339 days | 45% |
| Annie Walsh | 8/10 | 6344 days | 45% |
| jillian | 10/10 | 6348 days | 46% |
| Gemma Harling | 9/10 | 6403 days | 45% |
| Stephanie | 9/10 | 6463 days | 45% |
| Kori Barton | 7/10 | 6471 days | 42% |
| Meike Biel | 7/10 | 6479 days | 42% |
| Daniela | 10/10 | 6505 days | 46% |
| Seungchul | 7/10 | 6506 days | 42% |
| Katy Bray | 9/10 | 6509 days | 45% |
| Neil | 10/10 | 6520 days | 46% |
| Steven | 10/10 | 6530 days | 46% |
| Knol | 9/10 | 6530 days | 45% |
| Bex | 8/10 | 6556 days | 45% |
| Rebekah Holbrook | 10/10 | 6557 days | 46% |
| Bronwyn Gaby | 5/10 | 6575 days | 35% |
| Mel | 9/10 | 6581 days | 45% |
| Marianna Haworth | 7/10 | 6597 days | 42% |
| Kevin | 10/10 | 6614 days | 46% |
| Killerblow | 8/10 | 6626 days | 45% |
| Kim Tjornhed | 6/10 | 6696 days | 39% |
| Dick Janssen | 8/10 | 6696 days | 45% |
| Nick Bailey | 6/10 | 6696 days | 39% |
| Julie | 10/10 | 6815 days | 46% |
| Billie | 10/10 | 6841 days | 46% |
| Michael | 9/10 | 6847 days | 45% |
| Katie | 8/10 | 6862 days | 45% |
| NeilYeoman | 9/10 | 6866 days | 45% |
| Millie | 8/10 | 6870 days | 45% |
| Kate | 7/10 | 6870 days | 42% |
| Jacob Mille | 10/10 | 6873 days | 46% |
| Elin | 9/10 | 6876 days | 45% |
| Maninder | 9/10 | 6884 days | 45% |
| Vibeke | 10/10 | 6894 days | 46% |
| Dave | 10/10 | 6906 days | 46% |
| KerrieHymers | 10/10 | 6906 days | 46% |
| Leah | 8/10 | 6907 days | 45% |
| Marc | 10/10 | 6912 days | 46% |
| Albert | 8/10 | 6912 days | 45% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy Kawarau Bridge experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the AJ Hackett Bungy Kawarau Bridge experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy Kawarau Bridge experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.