Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy Kawarau Bridge.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Bungy Kawarau Bridge
Valid Reviews
141 Valid Reviews
The AJ Hackett Bungy Kawarau Bridge experience has a total of 142 reviews. There are 141 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
43% |
| 9/10 | 30 |
|
21% |
| 8/10 | 28 |
|
20% |
| 7/10 | 17 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.72% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge valid reviews is 88.72% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 141 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 23 |
|
19% |
| 8/10 | 24 |
|
20% |
| 7/10 | 14 |
|
12% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.98% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge face-to-face reviews is 88.98% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rachael Sleege | 10/10 | 3387 days | 100% |
| Filipe Santos | 10/10 | 3437 days | 93% |
| Sebastian Braun | 7/10 | 3460 days | 80% |
| Hailey S | 10/10 | 3472 days | 88% |
| Sarah | 9/10 | 3473 days | 86% |
| Laura Leoekloek | 10/10 | 3480 days | 87% |
| Sam Lawrence | 9/10 | 3485 days | 85% |
| Alberto | 8/10 | 3690 days | 54% |
| Ben Keiser | 10/10 | 3704 days | 54% |
| Bruno | 8/10 | 3711 days | 51% |
| Adrien Gaumont | 9/10 | 3719 days | 51% |
| Rossella | 6/10 | 3719 days | 39% |
| Lukas Havlicek | 10/10 | 3727 days | 51% |
| Chris | 10/10 | 3741 days | 49% |
| Nils Kissel | 9/10 | 3762 days | 45% |
| Anais Boileau | 7/10 | 3797 days | 35% |
| Matthias Hofer | 7/10 | 3800 days | 34% |
| Tobias | 10/10 | 4078 days | 0% |
| Sarah Jane O'Reilly | 10/10 | 4450 days | 30% |
| Tomas Shairi | 8/10 | 4450 days | 29% |
| Sagi | 8/10 | 4458 days | 29% |
| Helen McKevitt | 10/10 | 4460 days | 30% |
| Wouter Bosch | 9/10 | 4495 days | 30% |
| Anthony Brown | 9/10 | 4506 days | 30% |
| Cornelia Stark | 8/10 | 4510 days | 29% |
| Nicolas Trezeguet | 9/10 | 4514 days | 30% |
| Bjorn Van Mulders | 10/10 | 4523 days | 30% |
| Robin Hales | 10/10 | 4605 days | 30% |
| hendrik king | 8/10 | 4727 days | 29% |
| Cherlyn Chong | 10/10 | 4847 days | 30% |
| Martyn Kool | 7/10 | 4895 days | 25% |
| Stefan and Brigit and Janek | 8/10 | 4901 days | 29% |
| Oliver Kalmbach | 9/10 | 4918 days | 30% |
| Simon Rawlinson | 10/10 | 5165 days | 30% |
| Def Fem | 8/10 | 5179 days | 29% |
| Sam | 10/10 | 5188 days | 30% |
| Elaine | 10/10 | 5194 days | 30% |
| Kolen | 10/10 | 5196 days | 30% |
| Rebecca Doehl | 7/10 | 5197 days | 25% |
| Nicholas Prakenhammar | 10/10 | 5197 days | 30% |
| Paul & Sharon Sneller | 9/10 | 5197 days | 30% |
| Paul Fairbrass | 10/10 | 5206 days | 30% |
| Nikita Sue | 10/10 | 5206 days | 30% |
| Dave McLeish | 9/10 | 5211 days | 30% |
| Frank & Julia | 7/10 | 5212 days | 25% |
| joerem | 10/10 | 5213 days | 30% |
| Dorthe | 10/10 | 5276 days | 30% |
| deJong | 7/10 | 5279 days | 25% |
| Jon_and_Family | 9/10 | 5519 days | 30% |
| Becky Edney | 10/10 | 5524 days | 30% |
| Hanggi | 8/10 | 5530 days | 29% |
| K & J Overton | 7/10 | 5544 days | 25% |
| Tanya & Florian | 10/10 | 5544 days | 30% |
| dadelina | 9/10 | 5550 days | 30% |
| John Hensman | 10/10 | 5554 days | 30% |
| Jesper Hassel | 8/10 | 5555 days | 29% |
| Carolin Moberg | 9/10 | 5555 days | 30% |
| JohnHaestad | 7/10 | 5578 days | 25% |
| Christian Foerster | 9/10 | 5578 days | 30% |
| Tomtraverse | 10/10 | 5578 days | 30% |
| phydough | 9/10 | 5640 days | 30% |
| Zac Morris | 10/10 | 5731 days | 30% |
| Jess | 10/10 | 5889 days | 30% |
| John Casey | 10/10 | 5896 days | 30% |
| Horst | 10/10 | 5918 days | 30% |
| Sievers | 8/10 | 5918 days | 29% |
| Nicola | 8/10 | 5924 days | 29% |
| Lasse Olesen | 10/10 | 5936 days | 30% |
| Belinda Roderiguez | 10/10 | 5937 days | 30% |
| quazy | 10/10 | 5943 days | 30% |
| Jessica | 7/10 | 5948 days | 25% |
| Ross & Catherine Litherland | 8/10 | 5956 days | 29% |
| Lindsay Brown | 10/10 | 6015 days | 30% |
| TomL | 7/10 | 6035 days | 25% |
| PatH | 10/10 | 6049 days | 30% |
| harryb | 8/10 | 6114 days | 29% |
| ToryL | 5/10 | 6127 days | 13% |
| DustyLaptop | 8/10 | 6188 days | 29% |
| KarinS | 8/10 | 6242 days | 29% |
| marianneb | 10/10 | 6249 days | 30% |
| Heath | 10/10 | 6253 days | 30% |
| AlbertF | 9/10 | 6253 days | 30% |
| AndrewW | 10/10 | 6261 days | 30% |
| Anna Hansson | 10/10 | 6266 days | 30% |
| Anna Hansson | 10/10 | 6266 days | 30% |
| StijnH | 8/10 | 6266 days | 29% |
| Anton | 9/10 | 6272 days | 30% |
| TammyH | 10/10 | 6275 days | 30% |
| amyd | 10/10 | 6280 days | 30% |
| MarieS | 10/10 | 6283 days | 30% |
| Amanda Williams | 10/10 | 6289 days | 30% |
| Ralf | 10/10 | 6297 days | 30% |
| Christian | 9/10 | 6311 days | 30% |
| Debbie Mossman | 9/10 | 6324 days | 30% |
| PhillS | 8/10 | 6330 days | 29% |
| Kori | 10/10 | 6362 days | 30% |
| Maria | 10/10 | 6362 days | 30% |
| Pieter | 7/10 | 6371 days | 25% |
| abby | 10/10 | 6406 days | 30% |
| Gaurav M | 9/10 | 6411 days | 30% |
| Kate | 8/10 | 6435 days | 29% |
| Mike | 8/10 | 6444 days | 29% |
| James | 9/10 | 6460 days | 30% |
| Annie Walsh | 8/10 | 6465 days | 29% |
| jillian | 10/10 | 6468 days | 30% |
| Gemma Harling | 9/10 | 6524 days | 30% |
| Stephanie | 9/10 | 6584 days | 30% |
| Kori Barton | 7/10 | 6591 days | 25% |
| Meike Biel | 7/10 | 6599 days | 25% |
| Daniela | 10/10 | 6625 days | 30% |
| Seungchul | 7/10 | 6626 days | 25% |
| Katy Bray | 9/10 | 6629 days | 30% |
| Neil | 10/10 | 6640 days | 30% |
| Steven | 10/10 | 6650 days | 30% |
| Knol | 9/10 | 6650 days | 30% |
| Bex | 8/10 | 6676 days | 29% |
| Rebekah Holbrook | 10/10 | 6677 days | 30% |
| Bronwyn Gaby | 5/10 | 6695 days | 13% |
| Mel | 9/10 | 6701 days | 30% |
| Marianna Haworth | 7/10 | 6717 days | 25% |
| Kevin | 10/10 | 6734 days | 30% |
| Killerblow | 8/10 | 6747 days | 29% |
| Kim Tjornhed | 6/10 | 6816 days | 20% |
| Dick Janssen | 8/10 | 6816 days | 29% |
| Nick Bailey | 6/10 | 6816 days | 20% |
| Julie | 10/10 | 6935 days | 30% |
| Billie | 10/10 | 6961 days | 30% |
| Michael | 9/10 | 6967 days | 30% |
| Katie | 8/10 | 6982 days | 29% |
| NeilYeoman | 9/10 | 6986 days | 30% |
| Millie | 8/10 | 6990 days | 29% |
| Kate | 7/10 | 6990 days | 25% |
| Jacob Mille | 10/10 | 6993 days | 30% |
| Elin | 9/10 | 6996 days | 30% |
| Maninder | 9/10 | 7004 days | 30% |
| Vibeke | 10/10 | 7014 days | 30% |
| Dave | 10/10 | 7026 days | 30% |
| KerrieHymers | 10/10 | 7026 days | 30% |
| Leah | 8/10 | 7027 days | 29% |
| Marc | 10/10 | 7032 days | 30% |
| Albert | 8/10 | 7032 days | 29% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy Kawarau Bridge experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 87 days. However the AJ Hackett Bungy Kawarau Bridge experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy Kawarau Bridge experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.85% |
| 198 | -2.86% |
| 199 | -2.88% |
| 200 | -2.89% |
| 201 | -2.90% |
| 202 | -2.92% |
| 203 | -2.93% |
| … | … |
Balancing Adjustment
1.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.