Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Palliser.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Cape Palliser

Valid Reviews

40 Valid Reviews

The Cape Palliser experience has a total of 42 reviews. There are 40 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 40 valid reviews:

Rating Count Percentage
10/10 18
45%
9/10 13
33%
8/10 5
13%
7/10 3
8%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.00% Average

The raw data average (mean) for all the Cape Palliser valid reviews is 91.00% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 40 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 4
33%
9/10 3
25%
8/10 2
17%
7/10 2
17%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.83% Average

The raw data average (mean) for all the Cape Palliser face-to-face reviews is 85.83% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Andy and Julia 9/10 50 days 99.6 100%
BER&GENE 9/10 109 days 98.12 98%
Kevin 10/10 109 days 98.12 98%
Maë 10/10 171 days 95.37 96%
Thomas Mende 9/10 201 days 93.6 94%
Brian Warburton 10/10 262 days 89.12 89%
Phil 8/10 385 days 76.51 76%
Sarah 9/10 415 days 72.71 72%
Becky 10/10 415 days 72.71 72%
Boguslaw MAKIELLO 9/10 429 days true 85.0 85%
Simon Springett 10/10 469 days 65.14 64%
Look Out 9/10 474 days 64.4 64%
Ronald Daigneault 10/10 529 days true 66.79 66%
Lukas and Katka 9/10 561 days 50.19 49%
Leonie Scholten 10/10 646 days 36.95 35%
Lizzy Cobeldick 9/10 658 days 35.26 34%
Mara Schneider 10/10 874 days 12.74 10%
Saskia Ruttor 10/10 917 days 10.02 8%
Craig Workman 9/10 945 days true 10.28 8%
Connie Hopper 7/10 1131 days 4.95 2%
Chloe Grand 9/10 1239 days 4.8 2%
Geordie Zimmermanster 10/10 1247 days 4.79 2%
Marianne Leclerco 8/10 1271 days true 5.71 3%
Reinout Schrijver 8/10 1502 days 4.44 2%
Tatiana Rochereau 8/10 1589 days 4.32 2%
Radek Ouhel 10/10 1601 days 4.31 2%
Graeme 10/10 1601 days 4.31 2%
Cherie Marshall 10/10 1616 days 4.29 2%
Antoine Lerin 7/10 1624 days true 5.13 3%
Lois Moreland 10/10 1632 days 4.26 2%
Lea Darotchetche 9/10 1797 days true 4.85 2%
Pavel Macek 8/10 1878 days true 4.71 2%
Zuzana Holubova 7/10 1878 days true 4.71 2%
Christopher Buch Madsen 10/10 1902 days true 4.67 2%
Stephen Revah 10/10 1904 days true 4.67 2%
Arnaud Memay 6/10 1959 days true 4.58 2%
David Restell 10/10 2150 days 3.55 1%
Mike and Caroline 9/10 2241 days 3.43 1%
Johann Maier 10/10 2650 days true 3.44 1%
Boule_de_gomme 9/10 2819 days 2.64 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Palliser does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch