Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Palliser.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
40 Valid Reviews
The Cape Palliser experience has a total of 42 reviews. There are 40 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 40 valid reviews:
The raw data average (mean) for all the Cape Palliser valid reviews is 91.00% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 40 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
The raw data average (mean) for all the Cape Palliser face-to-face reviews is 85.83% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Andy and Julia||9/10||108 days||98.15||100%|
|Thomas Mende||9/10||259 days||89.37||91%|
|Brian Warburton||10/10||320 days||83.77||85%|
|Boguslaw MAKIELLO||9/10||487 days||74.9||76%|
|Simon Springett||10/10||527 days||55.99||56%|
|Look Out||9/10||532 days||55.15||55%|
|Ronald Daigneault||10/10||587 days||55.07||55%|
|Lukas and Katka||9/10||619 days||40.9||40%|
|Leonie Scholten||10/10||704 days||29.23||28%|
|Lizzy Cobeldick||9/10||716 days||27.76||26%|
|Mara Schneider||10/10||932 days||9.21||7%|
|Saskia Ruttor||10/10||975 days||7.28||5%|
|Craig Workman||9/10||1003 days||7.61||5%|
|Connie Hopper||7/10||1189 days||4.87||2%|
|Chloe Grand||9/10||1297 days||4.72||2%|
|Geordie Zimmermanster||10/10||1305 days||4.71||2%|
|Marianne Leclerco||8/10||1329 days||5.62||3%|
|Reinout Schrijver||8/10||1560 days||4.36||2%|
|Tatiana Rochereau||8/10||1647 days||4.24||2%|
|Radek Ouhel||10/10||1659 days||4.23||2%|
|Cherie Marshall||10/10||1674 days||4.21||2%|
|Antoine Lerin||7/10||1682 days||5.04||3%|
|Lois Moreland||10/10||1690 days||4.18||2%|
|Lea Darotchetche||9/10||1855 days||4.75||2%|
|Pavel Macek||8/10||1936 days||4.62||2%|
|Zuzana Holubova||7/10||1936 days||4.62||2%|
|Christopher Buch Madsen||10/10||1960 days||4.58||2%|
|Stephen Revah||10/10||1962 days||4.57||2%|
|Arnaud Memay||6/10||2017 days||4.48||2%|
|David Restell||10/10||2208 days||3.48||1%|
|Mike and Caroline||9/10||2299 days||3.35||1%|
|Johann Maier||10/10||2708 days||3.35||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Palliser does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.