Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fullers Bay Of Islands.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
114 Valid Reviews
The Fullers Bay Of Islands experience has a total of 115 reviews. There are 114 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
The raw data average (mean) for all the Fullers Bay Of Islands valid reviews is 82.11% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
109 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 114 valid reviews, the experience has 109 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 109 face-to-face reviews:
The raw data average (mean) for all the Fullers Bay Of Islands face-to-face reviews is 82.20% and is based on 109 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Alexandra Luerner||10/10||1706 days||100%|
|Magali Schwantke||10/10||1964 days||86%|
|Hana Rachfalik||9/10||1972 days||86%|
|Liam Bates||10/10||1983 days||85%|
|Rahel Baufeld||8/10||1989 days||80%|
|Lea Behnem||8/10||1993 days||80%|
|Marlene Goecke||9/10||2000 days||84%|
|Felix Sternke||7/10||2011 days||75%|
|Timon Streicher||10/10||2026 days||83%|
|Suzanne Vermeulen||7/10||2133 days||69%|
|Kristina Farkas||10/10||2362 days||64%|
|Martha Taatz||10/10||2381 days||63%|
|Sibylle and Nadine||8/10||2428 days||57%|
|Christine Helleiner||10/10||2713 days||45%|
|Ian Garner||10/10||2725 days||45%|
|Dieter Hirsch||8/10||2777 days||39%|
|Ken S||10/10||2802 days||40%|
|Katrina Gamby||9/10||3089 days||25%|
|Peter Moederer||8/10||3094 days||23%|
|Dick Kooij||8/10||3149 days||20%|
|Tony Hines||8/10||3153 days||20%|
|Urs Zuercher||9/10||3172 days||20%|
|Adrian Weidell||7/10||3372 days||8%|
|Peter Kent||10/10||3429 days||6%|
|Helmut Schmid||9/10||3436 days||6%|
|V deLeeuw||9/10||3438 days||6%|
|Roy Barton||9/10||3439 days||6%|
|M H Hansen||8/10||3454 days||5%|
|A Sorg||10/10||3463 days||5%|
|Leander Siegert||8/10||3469 days||4%|
|John & Myra Sloan||9/10||3542 days||0%|
|Andy Lever||9/10||3548 days||0%|
|Marianne Wheatley||8/10||3796 days||21%|
|Aimee Pollett||9/10||3798 days||22%|
|Tina Baun||8/10||3800 days||21%|
|Julia Hofstetter||6/10||3801 days||17%|
|Henrik Mundbuerg||10/10||3812 days||22%|
|Mike and Sue Clark||2/10||3814 days||15%|
|Dave and Emma||7/10||3824 days||20%|
|Russ Turner||9/10||4159 days||22%|
|Rob & Anne||9/10||4166 days||22%|
|Pam Know||8/10||4168 days||21%|
|Gunda G||10/10||4181 days||22%|
|Denecke Thorsten||8/10||4182 days||21%|
|Jakob Pedersen||9/10||4183 days||22%|
|Lynn Tichauer||7/10||4184 days||20%|
|Malcolm Glad||7/10||4186 days||20%|
|Mathias Skov||7/10||4187 days||20%|
|Mick Thexton||9/10||4196 days||22%|
|Torsten Gehrke||5/10||4218 days||17%|
|Werner Swiss||10/10||4223 days||22%|
|Anne Ford||8/10||4265 days||21%|
|Lothar Riedmann||7/10||4265 days||20%|
|Sibylle Locher||8/10||4271 days||21%|
|Peter Jackie||9/10||4510 days||22%|
|Gerd Hebbel||8/10||4523 days||21%|
|Van Dam||10/10||4570 days||22%|
|Rebecca Smith||9/10||4723 days||22%|
|Sally and David Wallis||10/10||4907 days||22%|
|Roger & Margaret||8/10||4921 days||21%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fullers Bay Of Islands experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 122 days. However the Fullers Bay Of Islands experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fullers Bay Of Islands experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.