G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waikawa Recreation Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waikawa Recreation Reserve
Valid Reviews
48 Valid Reviews
The Waikawa Recreation Reserve experience has a total of 49 reviews. There are 48 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 48 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 14 |
|
29% |
| 8/10 | 14 |
|
29% |
| 7/10 | 10 |
|
21% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.04% Average
The raw data average (mean) for all the Waikawa Recreation Reserve valid reviews is 81.04% and is based on 48 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 48 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 3 |
|
50% |
| 8/10 | 1 |
|
17% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.67% Average
The raw data average (mean) for all the Waikawa Recreation Reserve face-to-face reviews is 86.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 9/10 | 170 days | 100% |
| Phil | 7/10 | 323 days | 90% |
| Nancy Campbell | 8/10 | 596 days | 80% |
| missingzuinNZ | 8/10 | 841 days | 60% |
| Joel Fryett | 7/10 | 901 days | 51% |
| Marie Perret | 8/10 | 1023 days | 42% |
| Henry | 8/10 | 1085 days | 36% |
| Kelsey Fisher | 8/10 | 1207 days | 27% |
| Christine | 9/10 | 1358 days | 18% |
| Barb Winter | 10/10 | 1784 days | 5% |
| Aaron | 7/10 | 1996 days | 4% |
| Pablo Boris | 7/10 | 1996 days | 4% |
| Jo | 8/10 | 2027 days | 5% |
| Aniek | 7/10 | 2362 days | 4% |
| Cor Dekker | 8/10 | 2423 days | 4% |
| Georgia | 9/10 | 2637 days | 3% |
| WideEyedWanderer | 9/10 | 2696 days | 3% |
| Mischa | 8/10 | 2819 days | 3% |
| Sophie Skinner | 8/10 | 2819 days | 3% |
| Claudia | 10/10 | 2849 days | 3% |
| Rachel | 10/10 | 2911 days | 3% |
| Michael McMahon | 6/10 | 3002 days | 2% |
| Benn | 7/10 | 3033 days | 3% |
| Jill Grimwood | 9/10 | 3053 days | 2% |
| Dana Nunes | 8/10 | 3055 days | 3% |
| UK 50-something couple | 8/10 | 3061 days | 3% |
| Michael Jayaranjan | 9/10 | 3073 days | 3% |
| Vander Plancke Julien | 7/10 | 3145 days | 2% |
| Harriet Smith | 8/10 | 3394 days | 2% |
| Erich Brueggermann | 6/10 | 3455 days | 2% |
| Philippa Buchanan | 9/10 | 3634 days | 1% |
| Marina | 9/10 | 3789 days | 1% |
| Sarah Gurney | 9/10 | 3866 days | 1% |
| Reinout Schrijver | 9/10 | 4128 days | 0% |
| Benjamin Scherer | 9/10 | 4151 days | 0% |
| Kimberley Garrod | 5/10 | 4193 days | 0% |
| Joanna Doran | 9/10 | 4212 days | 0% |
| Pia Sander | 10/10 | 4219 days | 0% |
| Sander and Eliza Hembrarskamp | 7/10 | 4372 days | 0% |
| Hanna Liebe | 7/10 | 4477 days | 1% |
| Andreas Liebe | 9/10 | 4477 days | 1% |
| Joris Giullemot | 9/10 | 4496 days | 1% |
| Fraule-Emmanuelle De Rouqmout | 10/10 | 4517 days | 1% |
| Steve Warren | 10/10 | 4675 days | 1% |
| Florian | 8/10 | 4828 days | 1% |
| phudgb | 4/10 | 5010 days | 1% |
| Kirbyfamily | 7/10 | 5193 days | 1% |
| Jochem Snyders | 8/10 | 5227 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Waikawa Recreation Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.