Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Paerahi Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
40 Valid Reviews
The Te Paerahi Beach experience has a total of 43 reviews. There are 40 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 40 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 40 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
45% |
| 9/10 | 8 |
|
20% |
| 8/10 | 10 |
|
25% |
| 7/10 | 2 |
|
5% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.75% Average
The raw data average (mean) for all the Te Paerahi Beach valid reviews is 88.75% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
96.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 212 days | 100% |
| FF | 10/10 | 302 days | 97% |
| Gavin Greenwood | 8/10 | 393 days | 92% |
| Kyla | 10/10 | 516 days | 87% |
| Charlie | 10/10 | 546 days | 85% |
| Abigail Lowe | 10/10 | 546 days | 85% |
| RGill | 10/10 | 546 days | 85% |
| Nick | 10/10 | 577 days | 83% |
| Terry | 10/10 | 881 days | 57% |
| Lola | 9/10 | 1033 days | 41% |
| max | 10/10 | 1094 days | 36% |
| Graham | 10/10 | 1308 days | 21% |
| Tommy Robershaw | 5/10 | 1732 days | 4% |
| Toby | 9/10 | 1824 days | 5% |
| Jaime and Jon | 10/10 | 1977 days | 5% |
| Joy Fuller | 8/10 | 2007 days | 4% |
| Beth | 10/10 | 2038 days | 5% |
| Olly | 10/10 | 2097 days | 4% |
| Jlcole | 10/10 | 2158 days | 4% |
| Chrystal | 9/10 | 2432 days | 4% |
| Bean | 10/10 | 2432 days | 4% |
| Jo | 10/10 | 2524 days | 4% |
| Maike Moellemann | 9/10 | 2738 days | 3% |
| Ray Tombs | 8/10 | 2738 days | 3% |
| Shiana Rongo | 8/10 | 2828 days | 3% |
| A Brad in a van | 8/10 | 2981 days | 3% |
| Sarah | 4/10 | 3103 days | 1% |
| Jeanette Foley | 8/10 | 3193 days | 2% |
| Kim Allan | 8/10 | 3279 days | 2% |
| Bill | 10/10 | 3285 days | 2% |
| Stephen Mcbride | 9/10 | 3492 days | 2% |
| Philippa and Adam | 7/10 | 3868 days | 1% |
| Jessica Zimmermann | 10/10 | 3886 days | 1% |
| Penny Mercer | 9/10 | 3927 days | 1% |
| Bob Fontaine | 8/10 | 4040 days | 0% |
| Yang Zhang | 8/10 | 4277 days | 0% |
| Greg Gilmore | 7/10 | 4557 days | 0% |
| Jeremie Patricio | 8/10 | 4618 days | 0% |
| Emma K | 9/10 | 4776 days | 1% |
| Peter | 9/10 | 5385 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Paerahi Beach does not meet the criteria for any of these adjustments to apply.
0.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
97%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.