Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Gardens and Lakeside Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Queenstown Gardens and Lakeside Track

Valid Reviews

21 Valid Reviews

The Queenstown Gardens and Lakeside Track experience has a total of 22 reviews. There are 21 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 21 valid reviews:

Rating Count Percentage
10/10 8
38%
9/10 10
48%
8/10 2
10%
7/10 1
5%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.90% Average

The raw data average (mean) for all the Queenstown Gardens and Lakeside Track valid reviews is 91.90% and is based on 21 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 21 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 7
37%
9/10 9
47%
8/10 2
11%
7/10 1
5%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.58% Average

The raw data average (mean) for all the Queenstown Gardens and Lakeside Track face-to-face reviews is 91.58% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.20%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
David Horley 9/10 1740 days 100%
Anne 10/10 1773 days 98%
Lara Baetz 10/10 2115 days 80%
Corinna Fallenbuchel 10/10 2501 days 60%
Mark 9/10 2773 days 45%
Chris Wainman 9/10 2788 days 44%
Linda Wainman 9/10 2788 days 44%
Oliver Blackmore 10/10 2790 days 44%
Fenna Newmann 9/10 2798 days 44%
Matt Hyland 9/10 2800 days 44%
Mike Gemmill 8/10 2802 days 42%
Simon Tanguy 9/10 2810 days 43%
Maarja 10/10 3152 days 25%
Frederick Dean 9/10 3156 days 25%
Dupont 7/10 3162 days 22%
Helen and Ogi 10/10 3169 days 24%
Al Stuart 9/10 3233 days 21%
Jill Boruff 10/10 3515 days 6%
Aoife Lillis 8/10 3538 days 4%
Wendy Ashmore 9/10 3628 days 0%
Peter Brown 10/10 4248 days 26%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queenstown Gardens and Lakeside Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.