Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Split Apple Rock beach access track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Split Apple Rock beach access track

Valid Reviews

33 Valid Reviews

The Split Apple Rock beach access track experience has a total of 33 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 33 valid reviews:

Rating Count Percentage
10/10 10
30%
9/10 13
39%
8/10 8
24%
7/10 2
6%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.39% Average

The raw data average (mean) for all the Split Apple Rock beach access track valid reviews is 89.39% and is based on 33 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

28 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 33 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 28 face-to-face reviews:

Rating Count Percentage
10/10 10
36%
9/10 8
29%
8/10 8
29%
7/10 2
7%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.29% Average

The raw data average (mean) for all the Split Apple Rock beach access track face-to-face reviews is 89.29% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.56%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm Craig 9/10 2648 days 100%
C Clarke 8/10 2854 days 87%
Helena 7/10 3190 days 64%
Ben Blackwell 9/10 3192 days 68%
S Black 10/10 3192 days 69%
Anaelle Morand 9/10 3235 days 66%
Melissa Fuster 7/10 3239 days 61%
Ahmed Mohsen Aly 9/10 3318 days 61%
Candice Bergon 8/10 3660 days 40%
Hanna Liebe 9/10 3912 days 26%
Andreas Liebe 9/10 3912 days 26%
Lena Hanhart 10/10 3926 days 25%
Steffen 10/10 3927 days 25%
Nina Helmling 9/10 3932 days 25%
Michael Steimel 8/10 3939 days 24%
Isabelle Bohle 8/10 3939 days 24%
Sanne Sprogoe Borgaa 10/10 3969 days 23%
Johannes Markus 8/10 3986 days 21%
Danica Vrsljko 9/10 3986 days 22%
Kellie 10/10 3993 days 21%
Nora and Edward 8/10 4317 days 2%
Christina Rodewald 8/10 4327 days 1%
N smith 9/10 4353 days 0%
Terry Coles 9/10 4384 days 28%
Preben vil Helmsen 10/10 4671 days 29%
Alan Findlay 10/10 4674 days 29%
Richard Maddock 9/10 4676 days 28%
Dane & Julz 9/10 5024 days 28%
Tim Pfahlert 10/10 5041 days 29%
Leslie Aldridge 10/10 5046 days 29%
Ashley Arnold 10/10 5394 days 29%
Alibeare 9/10 5449 days 28%
VirginiaR 8/10 5724 days 28%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Split Apple Rock beach access track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.21% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.