Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hokitika Gorge Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hokitika Gorge Walk
Valid Reviews
47 Valid Reviews
The Hokitika Gorge Walk experience has a total of 47 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 47 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
53% |
| 9/10 | 8 |
|
17% |
| 8/10 | 8 |
|
17% |
| 7/10 | 4 |
|
9% |
| 6/10 | 1 |
|
2% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.43% Average
The raw data average (mean) for all the Hokitika Gorge Walk valid reviews is 90.43% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
33 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 47 valid reviews, the experience has 33 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 33 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
39% |
| 9/10 | 8 |
|
24% |
| 8/10 | 7 |
|
21% |
| 7/10 | 3 |
|
9% |
| 6/10 | 1 |
|
3% |
| 5/10 | 1 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.88% Average
The raw data average (mean) for all the Hokitika Gorge Walk face-to-face reviews is 87.88% and is based on 33 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| victoria mooney | 10/10 | 19 days | 100% |
| Mike Fricker | 10/10 | 810 days | 63% |
| Em | 10/10 | 2423 days | 4% |
| Mike Fricker | 10/10 | 2819 days | 3% |
| Pete | 10/10 | 2849 days | 3% |
| Cefa | 10/10 | 3002 days | 3% |
| Katrina | 10/10 | 3123 days | 2% |
| Jozef Pinkerton | 10/10 | 3204 days | 2% |
| deborah cooper | 10/10 | 3398 days | 2% |
| Danielle | 8/10 | 3446 days | 2% |
| CMG | 10/10 | 3457 days | 2% |
| Anouk Goemans | 6/10 | 3492 days | 1% |
| Maarten | 7/10 | 3499 days | 1% |
| victor diego | 9/10 | 3520 days | 1% |
| MARK CURPHEY | 9/10 | 3528 days | 1% |
| Shay | 10/10 | 3641 days | 1% |
| Sam Creecy | 8/10 | 3742 days | 1% |
| Floriane Desnoyer | 10/10 | 3745 days | 1% |
| Leonie Kaufmann | 8/10 | 3747 days | 1% |
| Damian | 8/10 | 3752 days | 1% |
| Brenda Oomen | 8/10 | 3762 days | 1% |
| Elisabet | 10/10 | 3765 days | 1% |
| Lisa | 10/10 | 3765 days | 1% |
| Ross Clark | 9/10 | 3768 days | 1% |
| Lena | 10/10 | 3773 days | 1% |
| Angharad Lloyd | 9/10 | 3775 days | 1% |
| Yarden Oliva | 10/10 | 3784 days | 1% |
| Wil Goes | 8/10 | 3788 days | 1% |
| Grace and Maria | 8/10 | 3794 days | 1% |
| Wayne Brew | 9/10 | 3813 days | 1% |
| Nicola Wiggan | 9/10 | 3836 days | 1% |
| Nicole and Elliott | 10/10 | 3853 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3883 days | 1% |
| Tom Grigg | 10/10 | 4169 days | 0% |
| techno69 | 10/10 | 4280 days | 0% |
| Martin Sajdok | 10/10 | 4465 days | 1% |
| Anna Neuenfeldt | 10/10 | 4865 days | 1% |
| Hanneke P | 8/10 | 4918 days | 1% |
| Chew (Peter) | 7/10 | 4940 days | 1% |
| Stephanie Levepue | 7/10 | 4953 days | 1% |
| Ton Franke | 9/10 | 4965 days | 1% |
| Stephanie Wirthlin | 10/10 | 5247 days | 1% |
| Gordon Agent | 5/10 | 5567 days | 1% |
| Lomas | 10/10 | 5885 days | 1% |
| Yona | 10/10 | 5969 days | 1% |
| Nicole | 10/10 | 5980 days | 1% |
| JonK | 9/10 | 6277 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hokitika Gorge Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.19% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
98%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.