Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for East Cape Lighthouse.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

East Cape Lighthouse

Valid Reviews

25 Valid Reviews

The East Cape Lighthouse experience has a total of 25 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 25 valid reviews:

Rating Count Percentage
10/10 10
40%
9/10 5
20%
8/10 7
28%
7/10 3
12%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.80% Average

The raw data average (mean) for all the East Cape Lighthouse valid reviews is 88.80% and is based on 25 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

19 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 25 valid reviews, the experience has 19 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 19 face-to-face reviews:

Rating Count Percentage
10/10 8
42%
9/10 2
11%
8/10 6
32%
7/10 3
16%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.89% Average

The raw data average (mean) for all the East Cape Lighthouse face-to-face reviews is 87.89% and is based on 19 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.75%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Alice 9/10 189 days 100%
Geertje and Rein 10/10 828 days 16%
Amul 8/10 1073 days 4%
Bong Chin Fung 9/10 1645 days 3%
Sylvain Schiber 9/10 1650 days 3%
Mia Kuch 7/10 1883 days 2%
Tom Teuber 10/10 1885 days 3%
Julie Miehling 8/10 1894 days 2%
Marlene Buchwald 7/10 1910 days 2%
Natasha Harbinson 8/10 1913 days 2%
Lucile Souday 10/10 1933 days 3%
Kilian Obst 7/10 1934 days 2%
Matte Stemkowitz 8/10 1934 days 2%
Jan 8/10 1944 days 2%
Gregor 9/10 1948 days 3%
Jasper van den Weyde 9/10 2307 days 2%
Meredith Griffiths 10/10 2614 days 1%
Rainer 10/10 2619 days 1%
Florian Littmann 10/10 2656 days 1%
Rampon 10/10 2978 days 0%
Debiesse 10/10 2979 days 0%
Kyle Guffei 10/10 3014 days 0%
Suzan Spoelstra 8/10 3737 days 0%
Inga 10/10 4113 days 0%
LuukKarin 8/10 4423 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. East Cape Lighthouse does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.