Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Arrowtown Chinese Miners Settlement.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Arrowtown Chinese Miners Settlement

Valid Reviews

14 Valid Reviews

The Arrowtown Chinese Miners Settlement experience has a total of 14 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 14 valid reviews:

Rating Count Percentage
10/10 3
21%
9/10 3
21%
8/10 5
36%
7/10 3
21%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.29% Average

The raw data average (mean) for all the Arrowtown Chinese Miners Settlement valid reviews is 84.29% and is based on 14 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

13 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 14 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 13 face-to-face reviews:

Rating Count Percentage
10/10 2
15%
9/10 3
23%
8/10 5
38%
7/10 3
23%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.08% Average

The raw data average (mean) for all the Arrowtown Chinese Miners Settlement face-to-face reviews is 83.08% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Liwen 8/10 1243 days true 5.76 100%
Oliver Schatz 7/10 1260 days true 5.73 99%
Felicity Fay 10/10 1268 days true 5.72 98%
Sabine 9/10 1314 days true 5.64 95%
Diego Pablos 7/10 1319 days true 5.63 95%
David Parry 10/10 1331 days 4.68 58%
Andy Jobst 8/10 1696 days true 5.01 71%
Linda Wainman 8/10 1968 days true 4.56 54%
Chris Wainman 8/10 1968 days true 4.56 54%
Anne and Steve Bartlett 8/10 2022 days true 4.48 50%
Richard and Janet 9/10 2704 days true 3.36 7%
Howell Davies 7/10 2710 days true 3.35 6%
Des & Ann Bidwell 10/10 2725 days true 3.32 5%
Wendy Ashmore 9/10 2808 days true 3.18 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Arrowtown Chinese Miners Settlement does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

84%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.