Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Haruru Falls Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Haruru Falls Track

Valid Reviews

22 Valid Reviews

The Haruru Falls Track experience has a total of 22 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 22 valid reviews:

Rating Count Percentage
10/10 4
18%
9/10 5
23%
8/10 5
23%
7/10 7
32%
6/10 1
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

81.82% Average

The raw data average (mean) for all the Haruru Falls Track valid reviews is 81.82% and is based on 22 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

21 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 22 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 21 face-to-face reviews:

Rating Count Percentage
10/10 3
14%
9/10 5
24%
8/10 5
24%
7/10 7
33%
6/10 1
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.95% Average

The raw data average (mean) for all the Haruru Falls Track face-to-face reviews is 80.95% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

79.27%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Anna Gruenewald 7/10 1070 days true 4.64 100%
Jacob 7/10 1294 days true 4.24 91%
Julie Miehling 9/10 1301 days true 4.65 100%
Chiara 8/10 1321 days true 4.38 94%
Andreas Schiefer 6/10 1333 days true 3.81 81%
Vincent 7/10 1348 days true 4.16 89%
Phil Bromby 7/10 2030 days true 3.09 65%
Andrew Luke 9/10 2047 days true 3.37 71%
jonas meier 7/10 2097 days true 2.99 62%
Paul Balfour 8/10 2102 days true 3.11 65%
paulweig 10/10 2367 days 2.82 58%
Pietersen 8/10 2499 days true 2.47 50%
Jochem Snyders 7/10 2766 days true 1.95 38%
Geoffrey Kuppens 10/10 2772 days true 2.13 43%
Diana Allan 9/10 2779 days true 2.12 42%
Ann Parry 8/10 3133 days true 1.43 27%
Mr & Mrs Winter 9/10 3152 days true 1.48 28%
George Lepple 10/10 3487 days true 0.9 15%
Alan & Lorna 8/10 3487 days true 0.86 14%
Ines Diana 9/10 3521 days true 0.85 13%
CarolN 10/10 3811 days true 0.35 2%
FiensG 7/10 3847 days true 0.26 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Haruru Falls Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

79%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.