Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Snout Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Snout Track

Valid Reviews

29 Valid Reviews

The Snout Track experience has a total of 29 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 5
17%
9/10 6
21%
8/10 10
34%
7/10 5
17%
6/10 3
10%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

81.72% Average

The raw data average (mean) for all the Snout Track valid reviews is 81.72% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

26 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 29 valid reviews, the experience has 26 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 26 face-to-face reviews:

Rating Count Percentage
10/10 3
12%
9/10 5
19%
8/10 10
38%
7/10 5
19%
6/10 3
12%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Snout Track face-to-face reviews is 80.00% and is based on 26 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 9/10 1111 days 100%
May 10/10 1792 days 73%
Kat 8/10 1792 days 69%
celine gries 8/10 1826 days 68%
Terry 7/10 1826 days 65%
Tom Anders 8/10 2021 days 61%
Kathrin Redl 6/10 2041 days 52%
Quentin Neulens 8/10 2065 days 59%
Sam 8/10 2103 days 58%
Matthew Hallowell 10/10 2112 days 60%
Ahmed Mohsen Aly 10/10 2175 days 58%
Nina Müller 6/10 2436 days 39%
Verena 9/10 2813 days 32%
Benjamin 8/10 2813 days 31%
Miranda 8/10 3128 days 19%
Timothy 7/10 3128 days 18%
David and Sally Wallis 9/10 3232 days 16%
Shannon Taylor 10/10 3250 days 15%
Huw Davies 7/10 3491 days 5%
Heewin Otten 8/10 3538 days 3%
Deirdre Hayes 10/10 3613 days 1%
Eveline Mestrom 6/10 3627 days 0%
Claudia Jackson and Geoffroy van Roelenbosch 8/10 3865 days 19%
Sue Top 9/10 3869 days 20%
Mary Banks 9/10 3875 days 20%
Colin Daniels 7/10 4249 days 18%
S Bourford 8/10 4256 days 19%
Kasper 7/10 4273 days 18%
LucyT 9/10 4599 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Snout Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

83%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.