Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Hokitika Glowworm Dell.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
45 Valid Reviews
The The Hokitika Glowworm Dell experience has a total of 45 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
The raw data average (mean) for all the The Hokitika Glowworm Dell valid reviews is 88.00% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 45 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
The raw data average (mean) for all the The Hokitika Glowworm Dell face-to-face reviews is 87.50% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Rachel Lewis||10/10||169 days||100%|
|Rob & Colleen Elwood||10/10||323 days||87%|
|Ross D||9/10||480 days||79%|
|Ethan Ruhland||10/10||536 days||56%|
|Clayton Hunniford||8/10||722 days||32%|
|Alessandro Luison||8/10||740 days||30%|
|Matthew Hallowell||8/10||766 days||21%|
|Sierra Luciano||10/10||796 days||22%|
|Markus Delinsky||6/10||1112 days||4%|
|Logan Leduc||10/10||1182 days||4%|
|Andi Kermode||9/10||1329 days||3%|
|Anja Weppler||10/10||1418 days||4%|
|James Betz||6/10||1422 days||4%|
|Marek Heiurich||8/10||1429 days||4%|
|Eva-Maria Krueger||10/10||1451 days||3%|
|Johanna Bak||5/10||1498 days||3%|
|Hanneke P||8/10||1875 days||2%|
|Natalie Nubler||10/10||1898 days||3%|
|Simon Rawlinson||7/10||2162 days||2%|
|S & J McDonald||9/10||2191 days||2%|
|Frank & Julia||9/10||2209 days||2%|
|Bette Eh||10/10||2536 days||2%|
|Kasia Robshaw||9/10||2551 days||2%|
|Sue Haward||9/10||2570 days||2%|
|Hilary and Chris Ayton||10/10||2900 days||1%|
|Benedict Fluthman||10/10||2902 days||1%|
|Johanna X||10/10||2935 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Hokitika Glowworm Dell does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.