Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Pools Track.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
70 Valid Reviews
The Blue Pools Track experience has a total of 70 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 70 valid reviews:
The raw data average (mean) for all the Blue Pools Track valid reviews is 87.00% and is based on 70 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
57 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 70 valid reviews, the experience has 57 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 57 face-to-face reviews:
The raw data average (mean) for all the Blue Pools Track face-to-face reviews is 86.67% and is based on 57 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Andrew Hammond||8/10||823 days||100%|
|Samantha Brewin||10/10||1503 days||26%|
|Luuk Kienhorst||6/10||1816 days||18%|
|Sammy Kerrod||9/10||1818 days||22%|
|Chris Schmolz||9/10||1823 days||22%|
|Colin Fisher||7/10||1823 days||20%|
|Katrina Sedl||8/10||1823 days||21%|
|Jaime Alarma Olmos||8/10||2089 days||18%|
|Kirsten Helsgaun||8/10||2089 days||18%|
|Valerie Bernardini||9/10||2091 days||19%|
|gonzalo caldiz||9/10||2091 days||19%|
|Juan Viscegle||7/10||2095 days||17%|
|Sydney Lupton||7/10||2104 days||17%|
|Mira Huckfield||9/10||2108 days||18%|
|Lili Souris||9/10||2111 days||18%|
|Flo Egger||10/10||2113 days||18%|
|Remi Lopez||9/10||2121 days||18%|
|Wil Goes||8/10||2127 days||17%|
|Brandon Patton||10/10||2144 days||18%|
|Ferry and Carlyn||10/10||2147 days||18%|
|Wayne Brew||7/10||2152 days||16%|
|Sandy Stamp||6/10||2164 days||14%|
|Monika Dippel||8/10||2176 days||17%|
|Tom Reber||9/10||2302 days||16%|
|Nina Gottselig||9/10||2514 days||13%|
|Cora and Franzi||9/10||2549 days||13%|
|Claudia Hillebrand||8/10||2806 days||9%|
|Andrea Sole||7/10||2808 days||9%|
|Sybille Willenbrock||9/10||2855 days||9%|
|Anne and Steve Bartlett||9/10||2884 days||9%|
|Andrea Beck||10/10||2892 days||9%|
|shaynne thompson||10/10||3167 days||5%|
|Stella Thoben||10/10||3200 days||5%|
|Justin Leest||8/10||3202 days||4%|
|Anna Neuenfeldt||10/10||3204 days||5%|
|Francois Marchar||10/10||3208 days||5%|
|Mike Edwards||9/10||3273 days||4%|
|Kevin Desjandino||10/10||3275 days||4%|
|N Zitscher||10/10||3291 days||4%|
|James Darren Tennant||8/10||3300 days||3%|
|Thomas & Ruth Hardmeier||9/10||3580 days||0%|
|Margit and Corein Groenevelt||8/10||3915 days||5%|
|Fredrik Thornell||9/10||3919 days||5%|
|Ian & Phyllis||8/10||3921 days||5%|
|Diane Johnston||8/10||3922 days||5%|
|Fiona Crossley||9/10||3929 days||5%|
|Robert Smith||9/10||3948 days||5%|
|Gillian de Vries||8/10||3950 days||5%|
|Robert Haidt||8/10||3950 days||5%|
|Leontine van Laar||9/10||3952 days||5%|
|Rod C||9/10||4292 days||5%|
|Belinda Godhard||10/10||4319 days||5%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Blue Pools Track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.