Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 170 days | 100% |
| Ann | 10/10 | 201 days | 99% |
| Ben | 7/10 | 231 days | 92% |
| Gina | 10/10 | 262 days | 98% |
| Viktoria | 8/10 | 384 days | 91% |
| Elodie | 9/10 | 384 days | 92% |
| RGill | 9/10 | 445 days | 89% |
| Pensioners on tour | 7/10 | 535 days | 79% |
| Dina | 8/10 | 596 days | 79% |
| Terry | 10/10 | 780 days | 66% |
| Mel. | 8/10 | 810 days | 62% |
| Jasmine | 9/10 | 901 days | 54% |
| Steph | 9/10 | 932 days | 51% |
| Monika | 10/10 | 962 days | 48% |
| Erin | 9/10 | 962 days | 48% |
| Jonathan Bedford | 9/10 | 993 days | 45% |
| Genevieve | 10/10 | 1235 days | 25% |
| Matt and Whanau | 9/10 | 1266 days | 23% |
| SF | 8/10 | 1297 days | 21% |
| Monty Family | 10/10 | 1297 days | 21% |
| Curtis | 10/10 | 1511 days | 11% |
| Cafe | 10/10 | 1662 days | 6% |
| DiggerDogg@Co | 9/10 | 1845 days | 5% |
| Smitty | 9/10 | 1906 days | 5% |
| Court | 10/10 | 1965 days | 5% |
| Mic&Ric | 9/10 | 1996 days | 5% |
| Bethan | 9/10 | 1996 days | 5% |
| Sabine | 10/10 | 2027 days | 4% |
| Alice | 9/10 | 2088 days | 4% |
| Debbie | 7/10 | 2118 days | 4% |
| Lauren | 8/10 | 2149 days | 4% |
| Miri | 9/10 | 2180 days | 4% |
| Tedy | 10/10 | 2180 days | 4% |
| Sailing Family (UK) | 8/10 | 2331 days | 4% |
| Mike Smith | 10/10 | 2362 days | 4% |
| Dona Shiell | 9/10 | 2423 days | 4% |
| Ruby | 10/10 | 2484 days | 4% |
| Mark Jarvis | 10/10 | 2484 days | 4% |
| Stefan Miedzinski | 10/10 | 2668 days | 3% |
| Glen Marshall UK | 9/10 | 2696 days | 3% |
| Andy Bond | 8/10 | 2763 days | 3% |
| jcastl | 9/10 | 2788 days | 3% |
| The 2 Joes | 8/10 | 2819 days | 3% |
| Dave | 6/10 | 2972 days | 2% |
| Peter | 10/10 | 2972 days | 3% |
| ascotandanaussie | 10/10 | 3002 days | 3% |
| Becky | 10/10 | 3002 days | 3% |
| Nigel & Annie Dale | 10/10 | 3033 days | 2% |
| Isabel van Megen | 10/10 | 3033 days | 2% |
| The Farrs | 9/10 | 3033 days | 2% |
| Aaron Brose | 8/10 | 3123 days | 2% |
| Andrea Harvey | 5/10 | 3151 days | 2% |
| Joe Trigg | 10/10 | 3155 days | 2% |
| Catherine Storey | 10/10 | 3182 days | 2% |
| Jo Dawson | 10/10 | 3276 days | 2% |
| Jerry Bart | 9/10 | 3364 days | 2% |
| Julia Kurtz | 9/10 | 3369 days | 2% |
| Gary Carleton | 8/10 | 3404 days | 2% |
| Harry Wright | 10/10 | 3466 days | 2% |
| Lawrence Bowen | 10/10 | 3499 days | 2% |
| Mr and Mrs B | 9/10 | 3523 days | 1% |
| Nic | 9/10 | 3641 days | 1% |
| Jeremy Wienert | 9/10 | 3726 days | 1% |
| Phillippa McLernon | 8/10 | 3775 days | 1% |
| Joel Papak | 7/10 | 3784 days | 0% |
| Janneke Hekhuis | 8/10 | 3803 days | 1% |
| Debbie | 9/10 | 3823 days | 1% |
| Dennis Page | 10/10 | 3823 days | 1% |
| Antonio BENITEZ | 6/10 | 3823 days | 1% |
| Penny Mercer | 10/10 | 3826 days | 1% |
| Birgitta Schuelke | 9/10 | 3859 days | 1% |
| Sarah Gurney | 10/10 | 3889 days | 1% |
| Rogier K | 8/10 | 3916 days | 1% |
| Felsen Kind | 9/10 | 3962 days | 1% |
| John Bylsma | 10/10 | 4042 days | 0% |
| Stephanie | 10/10 | 4073 days | 0% |
| Julia | 10/10 | 4129 days | 0% |
| Michael Ricketts | 10/10 | 4138 days | 0% |
| Ed Hill | 8/10 | 4176 days | 0% |
| Bjorn Privat | 10/10 | 4191 days | 0% |
| Ian Harris | 10/10 | 4219 days | 0% |
| Neville Smith | 10/10 | 4280 days | 0% |
| Jakub Stastny | 8/10 | 4464 days | 0% |
| Jean Curry | 7/10 | 4472 days | 0% |
| Reinhard Boettcher | 10/10 | 4559 days | 0% |
| W & K Boyd | 10/10 | 4675 days | 1% |
| Patricia Busbach | 10/10 | 4859 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4859 days | 1% |
| Evyatar Tulipman | 10/10 | 4872 days | 0% |
| auré bis | 6/10 | 4887 days | 1% |
| David Restell | 8/10 | 4887 days | 1% |
| Puma17 | 10/10 | 4949 days | 1% |
| Graeme | 8/10 | 5253 days | 1% |
| josshaw | 9/10 | 5618 days | 1% |
| Cymen Crick | 9/10 | 5649 days | 1% |
| Charlotte | 6/10 | 5982 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.