Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 251 days | 100% |
| Ann | 10/10 | 282 days | 99% |
| Ben | 7/10 | 312 days | 91% |
| Gina | 10/10 | 343 days | 97% |
| Viktoria | 8/10 | 465 days | 89% |
| Elodie | 9/10 | 465 days | 90% |
| RGill | 9/10 | 526 days | 86% |
| Pensioners on tour | 7/10 | 616 days | 76% |
| Dina | 8/10 | 677 days | 75% |
| Terry | 10/10 | 861 days | 60% |
| Mel. | 8/10 | 891 days | 56% |
| Jasmine | 9/10 | 982 days | 47% |
| Steph | 9/10 | 1013 days | 44% |
| Monika | 10/10 | 1043 days | 41% |
| Erin | 9/10 | 1043 days | 41% |
| Jonathan Bedford | 9/10 | 1074 days | 38% |
| Genevieve | 10/10 | 1316 days | 20% |
| Matt and Whanau | 9/10 | 1347 days | 18% |
| SF | 8/10 | 1378 days | 17% |
| Monty Family | 10/10 | 1378 days | 17% |
| Curtis | 10/10 | 1592 days | 8% |
| Cafe | 10/10 | 1743 days | 6% |
| DiggerDogg@Co | 9/10 | 1926 days | 5% |
| Smitty | 9/10 | 1987 days | 5% |
| Court | 10/10 | 2046 days | 5% |
| Mic&Ric | 9/10 | 2077 days | 5% |
| Bethan | 9/10 | 2077 days | 5% |
| Sabine | 10/10 | 2108 days | 5% |
| Alice | 9/10 | 2169 days | 4% |
| Debbie | 7/10 | 2199 days | 4% |
| Lauren | 8/10 | 2230 days | 4% |
| Miri | 9/10 | 2261 days | 4% |
| Tedy | 10/10 | 2261 days | 4% |
| Sailing Family (UK) | 8/10 | 2412 days | 4% |
| Mike Smith | 10/10 | 2443 days | 4% |
| Dona Shiell | 9/10 | 2504 days | 4% |
| Ruby | 10/10 | 2565 days | 4% |
| Mark Jarvis | 10/10 | 2565 days | 4% |
| Stefan Miedzinski | 10/10 | 2749 days | 3% |
| Glen Marshall UK | 9/10 | 2777 days | 3% |
| Andy Bond | 8/10 | 2844 days | 3% |
| jcastl | 9/10 | 2869 days | 3% |
| The 2 Joes | 8/10 | 2900 days | 3% |
| Dave | 6/10 | 3053 days | 2% |
| Peter | 10/10 | 3053 days | 3% |
| ascotandanaussie | 10/10 | 3083 days | 3% |
| Becky | 10/10 | 3083 days | 3% |
| Nigel & Annie Dale | 10/10 | 3113 days | 3% |
| Isabel van Megen | 10/10 | 3114 days | 3% |
| The Farrs | 9/10 | 3114 days | 3% |
| Aaron Brose | 8/10 | 3204 days | 2% |
| Andrea Harvey | 5/10 | 3232 days | 2% |
| Joe Trigg | 10/10 | 3236 days | 2% |
| Catherine Storey | 10/10 | 3263 days | 2% |
| Jo Dawson | 10/10 | 3357 days | 2% |
| Jerry Bart | 9/10 | 3445 days | 2% |
| Julia Kurtz | 9/10 | 3450 days | 2% |
| Gary Carleton | 8/10 | 3485 days | 2% |
| Harry Wright | 10/10 | 3547 days | 2% |
| Lawrence Bowen | 10/10 | 3580 days | 2% |
| Mr and Mrs B | 9/10 | 3604 days | 2% |
| Nic | 9/10 | 3721 days | 1% |
| Jeremy Wienert | 9/10 | 3807 days | 1% |
| Phillippa McLernon | 8/10 | 3856 days | 1% |
| Joel Papak | 7/10 | 3865 days | 1% |
| Janneke Hekhuis | 8/10 | 3884 days | 1% |
| Debbie | 9/10 | 3903 days | 1% |
| Dennis Page | 10/10 | 3903 days | 1% |
| Antonio BENITEZ | 6/10 | 3904 days | 1% |
| Penny Mercer | 10/10 | 3907 days | 1% |
| Birgitta Schuelke | 9/10 | 3940 days | 1% |
| Sarah Gurney | 10/10 | 3970 days | 1% |
| Rogier K | 8/10 | 3997 days | 1% |
| Felsen Kind | 9/10 | 4043 days | 1% |
| John Bylsma | 10/10 | 4123 days | 0% |
| Stephanie | 10/10 | 4154 days | 0% |
| Julia | 10/10 | 4209 days | 0% |
| Michael Ricketts | 10/10 | 4219 days | 0% |
| Ed Hill | 8/10 | 4257 days | 0% |
| Bjorn Privat | 10/10 | 4272 days | 0% |
| Ian Harris | 10/10 | 4299 days | 0% |
| Neville Smith | 10/10 | 4360 days | 0% |
| Jakub Stastny | 8/10 | 4545 days | 1% |
| Jean Curry | 7/10 | 4553 days | 1% |
| Reinhard Boettcher | 10/10 | 4640 days | 1% |
| W & K Boyd | 10/10 | 4756 days | 1% |
| Patricia Busbach | 10/10 | 4940 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4940 days | 1% |
| Evyatar Tulipman | 10/10 | 4953 days | 1% |
| auré bis | 6/10 | 4968 days | 1% |
| David Restell | 8/10 | 4968 days | 1% |
| Puma17 | 10/10 | 5030 days | 1% |
| Graeme | 8/10 | 5333 days | 1% |
| josshaw | 9/10 | 5699 days | 1% |
| Cymen Crick | 9/10 | 5730 days | 1% |
| Charlotte | 6/10 | 6063 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.