Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 72 days | 100% |
| Ann | 10/10 | 103 days | 100% |
| Ben | 7/10 | 133 days | 92% |
| Gina | 10/10 | 164 days | 99% |
| Viktoria | 8/10 | 286 days | 94% |
| Elodie | 9/10 | 286 days | 95% |
| RGill | 9/10 | 347 days | 92% |
| Pensioners on tour | 7/10 | 437 days | 83% |
| Dina | 8/10 | 498 days | 84% |
| Terry | 10/10 | 682 days | 74% |
| Mel. | 8/10 | 712 days | 70% |
| Jasmine | 9/10 | 803 days | 63% |
| Steph | 9/10 | 834 days | 60% |
| Monika | 10/10 | 864 days | 58% |
| Erin | 9/10 | 864 days | 57% |
| Jonathan Bedford | 9/10 | 895 days | 54% |
| Genevieve | 10/10 | 1137 days | 32% |
| Matt and Whanau | 9/10 | 1168 days | 29% |
| SF | 8/10 | 1199 days | 27% |
| Monty Family | 10/10 | 1199 days | 27% |
| Curtis | 10/10 | 1413 days | 15% |
| Cafe | 10/10 | 1564 days | 9% |
| DiggerDogg@Co | 9/10 | 1747 days | 5% |
| Smitty | 9/10 | 1808 days | 5% |
| Court | 10/10 | 1867 days | 5% |
| Mic&Ric | 9/10 | 1898 days | 5% |
| Bethan | 9/10 | 1898 days | 5% |
| Sabine | 10/10 | 1929 days | 5% |
| Alice | 9/10 | 1990 days | 5% |
| Debbie | 7/10 | 2020 days | 4% |
| Lauren | 8/10 | 2051 days | 4% |
| Miri | 9/10 | 2082 days | 4% |
| Tedy | 10/10 | 2082 days | 4% |
| Sailing Family (UK) | 8/10 | 2233 days | 4% |
| Mike Smith | 10/10 | 2264 days | 4% |
| Dona Shiell | 9/10 | 2325 days | 4% |
| Ruby | 10/10 | 2386 days | 4% |
| Mark Jarvis | 10/10 | 2386 days | 4% |
| Stefan Miedzinski | 10/10 | 2570 days | 4% |
| Glen Marshall UK | 9/10 | 2598 days | 3% |
| Andy Bond | 8/10 | 2665 days | 3% |
| jcastl | 9/10 | 2690 days | 3% |
| The 2 Joes | 8/10 | 2721 days | 3% |
| Dave | 6/10 | 2874 days | 3% |
| Peter | 10/10 | 2874 days | 3% |
| ascotandanaussie | 10/10 | 2904 days | 3% |
| Becky | 10/10 | 2904 days | 3% |
| Nigel & Annie Dale | 10/10 | 2935 days | 3% |
| Isabel van Megen | 10/10 | 2935 days | 3% |
| The Farrs | 9/10 | 2935 days | 3% |
| Aaron Brose | 8/10 | 3025 days | 3% |
| Andrea Harvey | 5/10 | 3053 days | 2% |
| Joe Trigg | 10/10 | 3057 days | 3% |
| Catherine Storey | 10/10 | 3084 days | 3% |
| Jo Dawson | 10/10 | 3178 days | 2% |
| Jerry Bart | 9/10 | 3266 days | 2% |
| Julia Kurtz | 9/10 | 3271 days | 2% |
| Gary Carleton | 8/10 | 3306 days | 2% |
| Harry Wright | 10/10 | 3368 days | 2% |
| Lawrence Bowen | 10/10 | 3401 days | 2% |
| Mr and Mrs B | 9/10 | 3425 days | 2% |
| Nic | 9/10 | 3543 days | 2% |
| Jeremy Wienert | 9/10 | 3628 days | 1% |
| Phillippa McLernon | 8/10 | 3677 days | 1% |
| Joel Papak | 7/10 | 3686 days | 1% |
| Janneke Hekhuis | 8/10 | 3705 days | 1% |
| Debbie | 9/10 | 3725 days | 1% |
| Dennis Page | 10/10 | 3725 days | 1% |
| Antonio BENITEZ | 6/10 | 3725 days | 1% |
| Penny Mercer | 10/10 | 3728 days | 1% |
| Birgitta Schuelke | 9/10 | 3761 days | 1% |
| Sarah Gurney | 10/10 | 3791 days | 1% |
| Rogier K | 8/10 | 3818 days | 1% |
| Felsen Kind | 9/10 | 3864 days | 1% |
| John Bylsma | 10/10 | 3944 days | 1% |
| Stephanie | 10/10 | 3975 days | 1% |
| Julia | 10/10 | 4031 days | 1% |
| Michael Ricketts | 10/10 | 4040 days | 1% |
| Ed Hill | 8/10 | 4078 days | 1% |
| Bjorn Privat | 10/10 | 4093 days | 1% |
| Ian Harris | 10/10 | 4121 days | 0% |
| Neville Smith | 10/10 | 4182 days | 0% |
| Jakub Stastny | 8/10 | 4366 days | 0% |
| Jean Curry | 7/10 | 4374 days | 0% |
| Reinhard Boettcher | 10/10 | 4461 days | 1% |
| W & K Boyd | 10/10 | 4577 days | 1% |
| Patricia Busbach | 10/10 | 4761 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4761 days | 1% |
| Evyatar Tulipman | 10/10 | 4774 days | 1% |
| auré bis | 6/10 | 4789 days | 1% |
| David Restell | 8/10 | 4789 days | 1% |
| Puma17 | 10/10 | 4851 days | 1% |
| Graeme | 8/10 | 5155 days | 1% |
| josshaw | 9/10 | 5520 days | 1% |
| Cymen Crick | 9/10 | 5551 days | 1% |
| Charlotte | 6/10 | 5884 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.