G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 291 days | 100% |
| Ann | 10/10 | 322 days | 99% |
| Ben | 7/10 | 352 days | 91% |
| Gina | 10/10 | 383 days | 96% |
| Viktoria | 8/10 | 505 days | 88% |
| Elodie | 9/10 | 505 days | 89% |
| RGill | 9/10 | 566 days | 85% |
| Pensioners on tour | 7/10 | 656 days | 74% |
| Dina | 8/10 | 717 days | 73% |
| Terry | 10/10 | 901 days | 56% |
| Mel. | 8/10 | 931 days | 52% |
| Jasmine | 9/10 | 1022 days | 43% |
| Steph | 9/10 | 1053 days | 41% |
| Monika | 10/10 | 1083 days | 38% |
| Erin | 9/10 | 1083 days | 38% |
| Jonathan Bedford | 9/10 | 1114 days | 35% |
| Genevieve | 10/10 | 1356 days | 18% |
| Matt and Whanau | 9/10 | 1387 days | 17% |
| SF | 8/10 | 1418 days | 15% |
| Monty Family | 10/10 | 1418 days | 15% |
| Curtis | 10/10 | 1632 days | 7% |
| Cafe | 10/10 | 1783 days | 5% |
| DiggerDogg@Co | 9/10 | 1966 days | 5% |
| Smitty | 9/10 | 2027 days | 5% |
| Court | 10/10 | 2086 days | 5% |
| Mic&Ric | 9/10 | 2117 days | 5% |
| Bethan | 9/10 | 2117 days | 5% |
| Sabine | 10/10 | 2148 days | 5% |
| Alice | 9/10 | 2209 days | 4% |
| Debbie | 7/10 | 2239 days | 4% |
| Lauren | 8/10 | 2270 days | 4% |
| Miri | 9/10 | 2301 days | 4% |
| Tedy | 10/10 | 2301 days | 4% |
| Sailing Family (UK) | 8/10 | 2452 days | 4% |
| Mike Smith | 10/10 | 2483 days | 4% |
| Dona Shiell | 9/10 | 2544 days | 4% |
| Ruby | 10/10 | 2605 days | 4% |
| Mark Jarvis | 10/10 | 2605 days | 4% |
| Stefan Miedzinski | 10/10 | 2789 days | 3% |
| Glen Marshall UK | 9/10 | 2817 days | 3% |
| Andy Bond | 8/10 | 2884 days | 3% |
| jcastl | 9/10 | 2909 days | 3% |
| The 2 Joes | 8/10 | 2940 days | 3% |
| Dave | 6/10 | 3093 days | 2% |
| Peter | 10/10 | 3093 days | 3% |
| ascotandanaussie | 10/10 | 3123 days | 3% |
| Becky | 10/10 | 3123 days | 3% |
| Nigel & Annie Dale | 10/10 | 3153 days | 2% |
| Isabel van Megen | 10/10 | 3154 days | 2% |
| The Farrs | 9/10 | 3154 days | 2% |
| Aaron Brose | 8/10 | 3244 days | 2% |
| Andrea Harvey | 5/10 | 3272 days | 2% |
| Joe Trigg | 10/10 | 3276 days | 2% |
| Catherine Storey | 10/10 | 3303 days | 2% |
| Jo Dawson | 10/10 | 3397 days | 2% |
| Jerry Bart | 9/10 | 3485 days | 2% |
| Julia Kurtz | 9/10 | 3490 days | 2% |
| Gary Carleton | 8/10 | 3525 days | 2% |
| Harry Wright | 10/10 | 3587 days | 2% |
| Lawrence Bowen | 10/10 | 3620 days | 1% |
| Mr and Mrs B | 9/10 | 3644 days | 1% |
| Nic | 9/10 | 3761 days | 1% |
| Jeremy Wienert | 9/10 | 3847 days | 1% |
| Phillippa McLernon | 8/10 | 3896 days | 1% |
| Joel Papak | 7/10 | 3905 days | 0% |
| Janneke Hekhuis | 8/10 | 3924 days | 1% |
| Debbie | 9/10 | 3943 days | 1% |
| Dennis Page | 10/10 | 3943 days | 1% |
| Antonio BENITEZ | 6/10 | 3944 days | 1% |
| Penny Mercer | 10/10 | 3947 days | 1% |
| Birgitta Schuelke | 9/10 | 3980 days | 1% |
| Sarah Gurney | 10/10 | 4010 days | 1% |
| Rogier K | 8/10 | 4037 days | 1% |
| Felsen Kind | 9/10 | 4083 days | 1% |
| John Bylsma | 10/10 | 4163 days | 0% |
| Stephanie | 10/10 | 4194 days | 0% |
| Julia | 10/10 | 4249 days | 0% |
| Michael Ricketts | 10/10 | 4259 days | 0% |
| Ed Hill | 8/10 | 4297 days | 0% |
| Bjorn Privat | 10/10 | 4312 days | 0% |
| Ian Harris | 10/10 | 4339 days | 0% |
| Neville Smith | 10/10 | 4400 days | 1% |
| Jakub Stastny | 8/10 | 4585 days | 1% |
| Jean Curry | 7/10 | 4593 days | 0% |
| Reinhard Boettcher | 10/10 | 4680 days | 1% |
| W & K Boyd | 10/10 | 4796 days | 1% |
| Patricia Busbach | 10/10 | 4980 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4980 days | 1% |
| Evyatar Tulipman | 10/10 | 4993 days | 1% |
| auré bis | 6/10 | 5008 days | 1% |
| David Restell | 8/10 | 5008 days | 1% |
| Puma17 | 10/10 | 5070 days | 1% |
| Graeme | 8/10 | 5373 days | 1% |
| josshaw | 9/10 | 5739 days | 1% |
| Cymen Crick | 9/10 | 5770 days | 1% |
| Charlotte | 6/10 | 6103 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.