G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 33 days | 93% |
| Gina | 10/10 | 64 days | 100% |
| Gina | 10/10 | 64 days | 100% |
| Viktoria | 8/10 | 186 days | 96% |
| Elodie | 9/10 | 186 days | 97% |
| RGill | 9/10 | 247 days | 96% |
| Pensioners on tour | 7/10 | 337 days | 87% |
| Dina | 8/10 | 398 days | 89% |
| Terry | 10/10 | 582 days | 81% |
| Mel. | 8/10 | 612 days | 77% |
| Jasmine | 9/10 | 703 days | 71% |
| Steph | 9/10 | 734 days | 69% |
| Monika | 10/10 | 764 days | 67% |
| Erin | 9/10 | 764 days | 66% |
| Jonathan Bedford | 9/10 | 795 days | 63% |
| Genevieve | 10/10 | 1037 days | 40% |
| Matt and Whanau | 9/10 | 1068 days | 37% |
| SF | 8/10 | 1099 days | 34% |
| Monty Family | 10/10 | 1099 days | 35% |
| Curtis | 10/10 | 1313 days | 20% |
| Cafe | 10/10 | 1464 days | 12% |
| DiggerDogg@Co | 9/10 | 1647 days | 7% |
| Smitty | 9/10 | 1708 days | 6% |
| Court | 10/10 | 1767 days | 5% |
| Mic&Ric | 9/10 | 1798 days | 5% |
| Bethan | 9/10 | 1798 days | 5% |
| Sabine | 10/10 | 1829 days | 5% |
| Alice | 9/10 | 1890 days | 5% |
| Debbie | 7/10 | 1920 days | 4% |
| Lauren | 8/10 | 1951 days | 5% |
| Miri | 9/10 | 1982 days | 5% |
| Tedy | 10/10 | 1982 days | 5% |
| Sailing Family (UK) | 8/10 | 2133 days | 4% |
| Mike Smith | 10/10 | 2164 days | 4% |
| Dona Shiell | 9/10 | 2225 days | 4% |
| Ruby | 10/10 | 2286 days | 4% |
| Mark Jarvis | 10/10 | 2286 days | 4% |
| Mark Jarvis | 10/10 | 2286 days | 4% |
| Stefan Miedzinski | 10/10 | 2470 days | 4% |
| Glen Marshall UK | 9/10 | 2498 days | 4% |
| Andy Bond | 8/10 | 2565 days | 3% |
| jcastl | 9/10 | 2590 days | 3% |
| The 2 Joes | 8/10 | 2621 days | 3% |
| Dave | 6/10 | 2774 days | 3% |
| Peter | 10/10 | 2774 days | 3% |
| ascotandanaussie | 10/10 | 2804 days | 3% |
| Becky | 10/10 | 2804 days | 3% |
| Nigel & Annie Dale | 10/10 | 2835 days | 3% |
| Isabel van Megen | 10/10 | 2835 days | 3% |
| The Farrs | 9/10 | 2835 days | 3% |
| Aaron Brose | 8/10 | 2925 days | 3% |
| Andrea Harvey | 5/10 | 2953 days | 2% |
| Joe Trigg | 10/10 | 2957 days | 3% |
| Catherine Storey | 10/10 | 2984 days | 3% |
| Jo Dawson | 10/10 | 3078 days | 3% |
| Jerry Bart | 9/10 | 3166 days | 2% |
| Julia Kurtz | 9/10 | 3171 days | 2% |
| Gary Carleton | 8/10 | 3206 days | 2% |
| Harry Wright | 10/10 | 3268 days | 2% |
| Lawrence Bowen | 10/10 | 3301 days | 2% |
| Mr and Mrs B | 9/10 | 3325 days | 2% |
| Nic | 9/10 | 3443 days | 2% |
| Jeremy Wienert | 9/10 | 3528 days | 2% |
| Phillippa McLernon | 8/10 | 3577 days | 2% |
| Joel Papak | 7/10 | 3586 days | 1% |
| Janneke Hekhuis | 8/10 | 3605 days | 1% |
| Debbie | 9/10 | 3625 days | 1% |
| Dennis Page | 10/10 | 3625 days | 1% |
| Antonio BENITEZ | 6/10 | 3625 days | 1% |
| Penny Mercer | 10/10 | 3628 days | 1% |
| Birgitta Schuelke | 9/10 | 3661 days | 1% |
| Sarah Gurney | 10/10 | 3691 days | 1% |
| Rogier K | 8/10 | 3718 days | 1% |
| Felsen Kind | 9/10 | 3764 days | 1% |
| John Bylsma | 10/10 | 3844 days | 1% |
| Stephanie | 10/10 | 3875 days | 1% |
| Julia | 10/10 | 3931 days | 1% |
| Michael Ricketts | 10/10 | 3940 days | 1% |
| Ed Hill | 8/10 | 3978 days | 1% |
| Bjorn Privat | 10/10 | 3993 days | 1% |
| Ian Harris | 10/10 | 4021 days | 1% |
| Neville Smith | 10/10 | 4082 days | 1% |
| Jakub Stastny | 8/10 | 4266 days | 0% |
| Jean Curry | 7/10 | 4274 days | 0% |
| Reinhard Boettcher | 10/10 | 4361 days | 0% |
| W & K Boyd | 10/10 | 4477 days | 1% |
| Patricia Busbach | 10/10 | 4661 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4661 days | 1% |
| Evyatar Tulipman | 10/10 | 4674 days | 1% |
| auré bis | 6/10 | 4689 days | 1% |
| David Restell | 8/10 | 4689 days | 1% |
| Puma17 | 10/10 | 4751 days | 1% |
| Graeme | 8/10 | 5055 days | 1% |
| josshaw | 9/10 | 5420 days | 1% |
| Cymen Crick | 9/10 | 5451 days | 1% |
| Charlotte | 6/10 | 5784 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.