Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 110 days | 100% |
| Ann | 10/10 | 141 days | 100% |
| Ben | 7/10 | 171 days | 92% |
| Gina | 10/10 | 202 days | 98% |
| Viktoria | 8/10 | 324 days | 93% |
| Elodie | 9/10 | 324 days | 94% |
| RGill | 9/10 | 385 days | 91% |
| Pensioners on tour | 7/10 | 475 days | 82% |
| Dina | 8/10 | 536 days | 82% |
| Terry | 10/10 | 720 days | 71% |
| Mel. | 8/10 | 750 days | 67% |
| Jasmine | 9/10 | 841 days | 59% |
| Steph | 9/10 | 872 days | 56% |
| Monika | 10/10 | 902 days | 54% |
| Erin | 9/10 | 902 days | 53% |
| Jonathan Bedford | 9/10 | 933 days | 50% |
| Genevieve | 10/10 | 1175 days | 29% |
| Matt and Whanau | 9/10 | 1206 days | 27% |
| SF | 8/10 | 1237 days | 24% |
| Monty Family | 10/10 | 1237 days | 25% |
| Curtis | 10/10 | 1451 days | 13% |
| Cafe | 10/10 | 1602 days | 8% |
| DiggerDogg@Co | 9/10 | 1785 days | 5% |
| Smitty | 9/10 | 1846 days | 5% |
| Court | 10/10 | 1905 days | 5% |
| Mic&Ric | 9/10 | 1936 days | 4% |
| Bethan | 9/10 | 1936 days | 4% |
| Sabine | 10/10 | 1967 days | 4% |
| Alice | 9/10 | 2028 days | 4% |
| Debbie | 7/10 | 2058 days | 4% |
| Lauren | 8/10 | 2089 days | 4% |
| Miri | 9/10 | 2120 days | 4% |
| Tedy | 10/10 | 2120 days | 4% |
| Sailing Family (UK) | 8/10 | 2271 days | 4% |
| Mike Smith | 10/10 | 2302 days | 4% |
| Dona Shiell | 9/10 | 2363 days | 4% |
| Ruby | 10/10 | 2424 days | 4% |
| Mark Jarvis | 10/10 | 2424 days | 4% |
| Stefan Miedzinski | 10/10 | 2608 days | 3% |
| Glen Marshall UK | 9/10 | 2636 days | 3% |
| Andy Bond | 8/10 | 2703 days | 3% |
| jcastl | 9/10 | 2728 days | 3% |
| The 2 Joes | 8/10 | 2759 days | 3% |
| Dave | 6/10 | 2912 days | 2% |
| Peter | 10/10 | 2912 days | 3% |
| ascotandanaussie | 10/10 | 2942 days | 3% |
| Becky | 10/10 | 2942 days | 3% |
| Nigel & Annie Dale | 10/10 | 2972 days | 2% |
| Isabel van Megen | 10/10 | 2973 days | 2% |
| The Farrs | 9/10 | 2973 days | 2% |
| Aaron Brose | 8/10 | 3063 days | 2% |
| Andrea Harvey | 5/10 | 3091 days | 2% |
| Joe Trigg | 10/10 | 3095 days | 2% |
| Catherine Storey | 10/10 | 3122 days | 2% |
| Jo Dawson | 10/10 | 3216 days | 2% |
| Jerry Bart | 9/10 | 3304 days | 2% |
| Julia Kurtz | 9/10 | 3309 days | 2% |
| Gary Carleton | 8/10 | 3344 days | 2% |
| Harry Wright | 10/10 | 3406 days | 2% |
| Lawrence Bowen | 10/10 | 3439 days | 2% |
| Mr and Mrs B | 9/10 | 3463 days | 1% |
| Nic | 9/10 | 3580 days | 1% |
| Jeremy Wienert | 9/10 | 3666 days | 1% |
| Phillippa McLernon | 8/10 | 3715 days | 1% |
| Joel Papak | 7/10 | 3724 days | 0% |
| Janneke Hekhuis | 8/10 | 3743 days | 1% |
| Debbie | 9/10 | 3762 days | 1% |
| Dennis Page | 10/10 | 3762 days | 1% |
| Antonio BENITEZ | 6/10 | 3763 days | 1% |
| Penny Mercer | 10/10 | 3766 days | 1% |
| Birgitta Schuelke | 9/10 | 3799 days | 1% |
| Sarah Gurney | 10/10 | 3829 days | 1% |
| Rogier K | 8/10 | 3856 days | 1% |
| Felsen Kind | 9/10 | 3902 days | 1% |
| John Bylsma | 10/10 | 3982 days | 0% |
| Stephanie | 10/10 | 4013 days | 0% |
| Julia | 10/10 | 4068 days | 0% |
| Michael Ricketts | 10/10 | 4078 days | 0% |
| Ed Hill | 8/10 | 4116 days | 0% |
| Bjorn Privat | 10/10 | 4131 days | 0% |
| Ian Harris | 10/10 | 4158 days | 0% |
| Neville Smith | 10/10 | 4219 days | 0% |
| Jakub Stastny | 8/10 | 4404 days | 0% |
| Jean Curry | 7/10 | 4412 days | 0% |
| Reinhard Boettcher | 10/10 | 4499 days | 0% |
| W & K Boyd | 10/10 | 4615 days | 1% |
| Patricia Busbach | 10/10 | 4799 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4799 days | 1% |
| Evyatar Tulipman | 10/10 | 4812 days | 0% |
| auré bis | 6/10 | 4827 days | 1% |
| David Restell | 8/10 | 4827 days | 1% |
| Puma17 | 10/10 | 4889 days | 1% |
| Graeme | 8/10 | 5192 days | 1% |
| josshaw | 9/10 | 5558 days | 1% |
| Cymen Crick | 9/10 | 5589 days | 1% |
| Charlotte | 6/10 | 5922 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.