Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 98 reviews. There are 96 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 49 days | 93% |
| Gina | 10/10 | 80 days | 100% |
| Gina | 10/10 | 80 days | 100% |
| Viktoria | 8/10 | 202 days | 96% |
| Elodie | 9/10 | 202 days | 97% |
| RGill | 9/10 | 263 days | 95% |
| Pensioners on tour | 7/10 | 353 days | 87% |
| Dina | 8/10 | 414 days | 89% |
| Terry | 10/10 | 598 days | 80% |
| Mel. | 8/10 | 628 days | 76% |
| Jasmine | 9/10 | 719 days | 70% |
| Steph | 9/10 | 750 days | 67% |
| Monika | 10/10 | 780 days | 66% |
| Erin | 9/10 | 780 days | 65% |
| Jonathan Bedford | 9/10 | 811 days | 62% |
| Genevieve | 10/10 | 1053 days | 39% |
| Matt and Whanau | 9/10 | 1084 days | 36% |
| SF | 8/10 | 1115 days | 33% |
| Monty Family | 10/10 | 1115 days | 34% |
| Curtis | 10/10 | 1329 days | 19% |
| Cafe | 10/10 | 1480 days | 12% |
| DiggerDogg@Co | 9/10 | 1663 days | 6% |
| Smitty | 9/10 | 1724 days | 6% |
| Court | 10/10 | 1783 days | 5% |
| Mic&Ric | 9/10 | 1814 days | 5% |
| Bethan | 9/10 | 1814 days | 5% |
| Sabine | 10/10 | 1845 days | 5% |
| Alice | 9/10 | 1906 days | 5% |
| Debbie | 7/10 | 1936 days | 4% |
| Lauren | 8/10 | 1967 days | 5% |
| Miri | 9/10 | 1998 days | 5% |
| Tedy | 10/10 | 1998 days | 5% |
| Sailing Family (UK) | 8/10 | 2149 days | 4% |
| Mike Smith | 10/10 | 2180 days | 4% |
| Dona Shiell | 9/10 | 2241 days | 4% |
| Ruby | 10/10 | 2302 days | 4% |
| Mark Jarvis | 10/10 | 2302 days | 4% |
| Mark Jarvis | 10/10 | 2302 days | 4% |
| Stefan Miedzinski | 10/10 | 2486 days | 4% |
| Glen Marshall UK | 9/10 | 2514 days | 4% |
| Andy Bond | 8/10 | 2581 days | 3% |
| jcastl | 9/10 | 2606 days | 3% |
| The 2 Joes | 8/10 | 2637 days | 3% |
| Dave | 6/10 | 2790 days | 3% |
| Peter | 10/10 | 2790 days | 3% |
| ascotandanaussie | 10/10 | 2820 days | 3% |
| Becky | 10/10 | 2820 days | 3% |
| Nigel & Annie Dale | 10/10 | 2850 days | 3% |
| Isabel van Megen | 10/10 | 2851 days | 3% |
| The Farrs | 9/10 | 2851 days | 3% |
| Aaron Brose | 8/10 | 2941 days | 3% |
| Andrea Harvey | 5/10 | 2969 days | 2% |
| Joe Trigg | 10/10 | 2973 days | 3% |
| Catherine Storey | 10/10 | 3000 days | 3% |
| Jo Dawson | 10/10 | 3094 days | 3% |
| Jerry Bart | 9/10 | 3182 days | 2% |
| Julia Kurtz | 9/10 | 3187 days | 2% |
| Gary Carleton | 8/10 | 3222 days | 2% |
| Harry Wright | 10/10 | 3284 days | 2% |
| Lawrence Bowen | 10/10 | 3317 days | 2% |
| Mr and Mrs B | 9/10 | 3341 days | 2% |
| Nic | 9/10 | 3458 days | 2% |
| Jeremy Wienert | 9/10 | 3544 days | 2% |
| Phillippa McLernon | 8/10 | 3593 days | 2% |
| Joel Papak | 7/10 | 3602 days | 1% |
| Janneke Hekhuis | 8/10 | 3621 days | 1% |
| Debbie | 9/10 | 3640 days | 1% |
| Dennis Page | 10/10 | 3640 days | 1% |
| Antonio BENITEZ | 6/10 | 3641 days | 1% |
| Penny Mercer | 10/10 | 3644 days | 1% |
| Birgitta Schuelke | 9/10 | 3677 days | 1% |
| Sarah Gurney | 10/10 | 3707 days | 1% |
| Rogier K | 8/10 | 3734 days | 1% |
| Felsen Kind | 9/10 | 3780 days | 1% |
| John Bylsma | 10/10 | 3860 days | 1% |
| Stephanie | 10/10 | 3891 days | 1% |
| Julia | 10/10 | 3946 days | 1% |
| Michael Ricketts | 10/10 | 3956 days | 1% |
| Ed Hill | 8/10 | 3994 days | 1% |
| Bjorn Privat | 10/10 | 4009 days | 1% |
| Ian Harris | 10/10 | 4036 days | 1% |
| Neville Smith | 10/10 | 4097 days | 1% |
| Jakub Stastny | 8/10 | 4282 days | 0% |
| Jean Curry | 7/10 | 4290 days | 0% |
| Reinhard Boettcher | 10/10 | 4377 days | 0% |
| W & K Boyd | 10/10 | 4493 days | 1% |
| Patricia Busbach | 10/10 | 4677 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4677 days | 1% |
| Evyatar Tulipman | 10/10 | 4690 days | 1% |
| auré bis | 6/10 | 4705 days | 1% |
| David Restell | 8/10 | 4705 days | 1% |
| Puma17 | 10/10 | 4767 days | 1% |
| Graeme | 8/10 | 5070 days | 1% |
| josshaw | 9/10 | 5436 days | 1% |
| Cymen Crick | 9/10 | 5467 days | 1% |
| Charlotte | 6/10 | 5800 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.