Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 49 days | 100% |
| Ann | 10/10 | 80 days | 100% |
| Ben | 7/10 | 110 days | 93% |
| Gina | 10/10 | 141 days | 99% |
| Viktoria | 8/10 | 263 days | 94% |
| Elodie | 9/10 | 263 days | 95% |
| RGill | 9/10 | 324 days | 93% |
| Pensioners on tour | 7/10 | 414 days | 84% |
| Dina | 8/10 | 475 days | 86% |
| Terry | 10/10 | 659 days | 75% |
| Mel. | 8/10 | 689 days | 72% |
| Jasmine | 9/10 | 780 days | 65% |
| Steph | 9/10 | 811 days | 62% |
| Monika | 10/10 | 841 days | 60% |
| Erin | 9/10 | 841 days | 59% |
| Jonathan Bedford | 9/10 | 872 days | 56% |
| Genevieve | 10/10 | 1114 days | 34% |
| Matt and Whanau | 9/10 | 1145 days | 31% |
| SF | 8/10 | 1176 days | 28% |
| Monty Family | 10/10 | 1176 days | 29% |
| Curtis | 10/10 | 1390 days | 16% |
| Cafe | 10/10 | 1541 days | 10% |
| DiggerDogg@Co | 9/10 | 1724 days | 5% |
| Smitty | 9/10 | 1785 days | 5% |
| Court | 10/10 | 1844 days | 5% |
| Mic&Ric | 9/10 | 1875 days | 5% |
| Bethan | 9/10 | 1875 days | 5% |
| Sabine | 10/10 | 1906 days | 5% |
| Alice | 9/10 | 1967 days | 5% |
| Debbie | 7/10 | 1997 days | 4% |
| Lauren | 8/10 | 2028 days | 4% |
| Miri | 9/10 | 2059 days | 4% |
| Tedy | 10/10 | 2059 days | 4% |
| Sailing Family (UK) | 8/10 | 2210 days | 4% |
| Mike Smith | 10/10 | 2241 days | 4% |
| Dona Shiell | 9/10 | 2302 days | 4% |
| Ruby | 10/10 | 2363 days | 4% |
| Mark Jarvis | 10/10 | 2363 days | 4% |
| Stefan Miedzinski | 10/10 | 2547 days | 4% |
| Glen Marshall UK | 9/10 | 2575 days | 3% |
| Andy Bond | 8/10 | 2642 days | 3% |
| jcastl | 9/10 | 2667 days | 3% |
| The 2 Joes | 8/10 | 2698 days | 3% |
| Dave | 6/10 | 2851 days | 3% |
| Peter | 10/10 | 2851 days | 3% |
| ascotandanaussie | 10/10 | 2881 days | 3% |
| Becky | 10/10 | 2881 days | 3% |
| Nigel & Annie Dale | 10/10 | 2911 days | 3% |
| Isabel van Megen | 10/10 | 2912 days | 3% |
| The Farrs | 9/10 | 2912 days | 3% |
| Aaron Brose | 8/10 | 3002 days | 3% |
| Andrea Harvey | 5/10 | 3030 days | 2% |
| Joe Trigg | 10/10 | 3034 days | 3% |
| Catherine Storey | 10/10 | 3061 days | 3% |
| Jo Dawson | 10/10 | 3155 days | 2% |
| Jerry Bart | 9/10 | 3243 days | 2% |
| Julia Kurtz | 9/10 | 3248 days | 2% |
| Gary Carleton | 8/10 | 3283 days | 2% |
| Harry Wright | 10/10 | 3345 days | 2% |
| Lawrence Bowen | 10/10 | 3378 days | 2% |
| Mr and Mrs B | 9/10 | 3402 days | 2% |
| Nic | 9/10 | 3519 days | 2% |
| Jeremy Wienert | 9/10 | 3605 days | 1% |
| Phillippa McLernon | 8/10 | 3654 days | 1% |
| Joel Papak | 7/10 | 3663 days | 1% |
| Janneke Hekhuis | 8/10 | 3682 days | 1% |
| Debbie | 9/10 | 3701 days | 1% |
| Dennis Page | 10/10 | 3701 days | 1% |
| Antonio BENITEZ | 6/10 | 3702 days | 1% |
| Penny Mercer | 10/10 | 3705 days | 1% |
| Birgitta Schuelke | 9/10 | 3738 days | 1% |
| Sarah Gurney | 10/10 | 3768 days | 1% |
| Rogier K | 8/10 | 3795 days | 1% |
| Felsen Kind | 9/10 | 3841 days | 1% |
| John Bylsma | 10/10 | 3921 days | 1% |
| Stephanie | 10/10 | 3952 days | 1% |
| Julia | 10/10 | 4007 days | 1% |
| Michael Ricketts | 10/10 | 4017 days | 1% |
| Ed Hill | 8/10 | 4055 days | 1% |
| Bjorn Privat | 10/10 | 4070 days | 1% |
| Ian Harris | 10/10 | 4097 days | 1% |
| Neville Smith | 10/10 | 4158 days | 0% |
| Jakub Stastny | 8/10 | 4343 days | 0% |
| Jean Curry | 7/10 | 4351 days | 0% |
| Reinhard Boettcher | 10/10 | 4438 days | 1% |
| W & K Boyd | 10/10 | 4554 days | 1% |
| Patricia Busbach | 10/10 | 4738 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4738 days | 1% |
| Evyatar Tulipman | 10/10 | 4751 days | 1% |
| auré bis | 6/10 | 4766 days | 1% |
| David Restell | 8/10 | 4766 days | 1% |
| Puma17 | 10/10 | 4828 days | 1% |
| Graeme | 8/10 | 5131 days | 1% |
| josshaw | 9/10 | 5497 days | 1% |
| Cymen Crick | 9/10 | 5528 days | 1% |
| Charlotte | 6/10 | 5861 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.