G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 191 days | 100% |
| Ann | 10/10 | 222 days | 99% |
| Ben | 7/10 | 252 days | 92% |
| Gina | 10/10 | 283 days | 97% |
| Viktoria | 8/10 | 405 days | 91% |
| Elodie | 9/10 | 405 days | 92% |
| RGill | 9/10 | 466 days | 89% |
| Pensioners on tour | 7/10 | 556 days | 78% |
| Dina | 8/10 | 617 days | 78% |
| Terry | 10/10 | 801 days | 65% |
| Mel. | 8/10 | 831 days | 61% |
| Jasmine | 9/10 | 922 days | 52% |
| Steph | 9/10 | 953 days | 49% |
| Monika | 10/10 | 983 days | 46% |
| Erin | 9/10 | 983 days | 46% |
| Jonathan Bedford | 9/10 | 1014 days | 43% |
| Genevieve | 10/10 | 1256 days | 24% |
| Matt and Whanau | 9/10 | 1287 days | 22% |
| SF | 8/10 | 1318 days | 20% |
| Monty Family | 10/10 | 1318 days | 20% |
| Curtis | 10/10 | 1532 days | 10% |
| Cafe | 10/10 | 1683 days | 6% |
| DiggerDogg@Co | 9/10 | 1866 days | 5% |
| Smitty | 9/10 | 1927 days | 5% |
| Court | 10/10 | 1986 days | 5% |
| Mic&Ric | 9/10 | 2017 days | 5% |
| Bethan | 9/10 | 2017 days | 5% |
| Sabine | 10/10 | 2048 days | 5% |
| Alice | 9/10 | 2109 days | 4% |
| Debbie | 7/10 | 2139 days | 4% |
| Lauren | 8/10 | 2170 days | 4% |
| Miri | 9/10 | 2201 days | 4% |
| Tedy | 10/10 | 2201 days | 4% |
| Sailing Family (UK) | 8/10 | 2352 days | 4% |
| Mike Smith | 10/10 | 2383 days | 4% |
| Dona Shiell | 9/10 | 2444 days | 4% |
| Ruby | 10/10 | 2505 days | 4% |
| Mark Jarvis | 10/10 | 2505 days | 4% |
| Stefan Miedzinski | 10/10 | 2689 days | 3% |
| Glen Marshall UK | 9/10 | 2717 days | 3% |
| Andy Bond | 8/10 | 2784 days | 3% |
| jcastl | 9/10 | 2809 days | 3% |
| The 2 Joes | 8/10 | 2840 days | 3% |
| Dave | 6/10 | 2993 days | 2% |
| Peter | 10/10 | 2993 days | 3% |
| ascotandanaussie | 10/10 | 3023 days | 3% |
| Becky | 10/10 | 3023 days | 3% |
| Nigel & Annie Dale | 10/10 | 3054 days | 2% |
| Isabel van Megen | 10/10 | 3054 days | 2% |
| The Farrs | 9/10 | 3054 days | 2% |
| Aaron Brose | 8/10 | 3144 days | 2% |
| Andrea Harvey | 5/10 | 3172 days | 2% |
| Joe Trigg | 10/10 | 3176 days | 2% |
| Catherine Storey | 10/10 | 3203 days | 2% |
| Jo Dawson | 10/10 | 3297 days | 2% |
| Jerry Bart | 9/10 | 3385 days | 2% |
| Julia Kurtz | 9/10 | 3390 days | 2% |
| Gary Carleton | 8/10 | 3425 days | 2% |
| Harry Wright | 10/10 | 3487 days | 2% |
| Lawrence Bowen | 10/10 | 3520 days | 2% |
| Mr and Mrs B | 9/10 | 3544 days | 1% |
| Nic | 9/10 | 3662 days | 1% |
| Jeremy Wienert | 9/10 | 3747 days | 1% |
| Phillippa McLernon | 8/10 | 3796 days | 1% |
| Joel Papak | 7/10 | 3805 days | 0% |
| Janneke Hekhuis | 8/10 | 3824 days | 1% |
| Debbie | 9/10 | 3844 days | 1% |
| Dennis Page | 10/10 | 3844 days | 1% |
| Antonio BENITEZ | 6/10 | 3844 days | 1% |
| Penny Mercer | 10/10 | 3847 days | 1% |
| Birgitta Schuelke | 9/10 | 3880 days | 1% |
| Sarah Gurney | 10/10 | 3910 days | 1% |
| Rogier K | 8/10 | 3937 days | 1% |
| Felsen Kind | 9/10 | 3983 days | 1% |
| John Bylsma | 10/10 | 4063 days | 0% |
| Stephanie | 10/10 | 4094 days | 0% |
| Julia | 10/10 | 4150 days | 0% |
| Michael Ricketts | 10/10 | 4159 days | 0% |
| Ed Hill | 8/10 | 4197 days | 0% |
| Bjorn Privat | 10/10 | 4212 days | 0% |
| Ian Harris | 10/10 | 4240 days | 0% |
| Neville Smith | 10/10 | 4301 days | 0% |
| Jakub Stastny | 8/10 | 4485 days | 0% |
| Jean Curry | 7/10 | 4493 days | 0% |
| Reinhard Boettcher | 10/10 | 4580 days | 0% |
| W & K Boyd | 10/10 | 4696 days | 1% |
| Patricia Busbach | 10/10 | 4880 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4880 days | 1% |
| Evyatar Tulipman | 10/10 | 4893 days | 0% |
| auré bis | 6/10 | 4908 days | 1% |
| David Restell | 8/10 | 4908 days | 1% |
| Puma17 | 10/10 | 4970 days | 1% |
| Graeme | 8/10 | 5274 days | 1% |
| josshaw | 9/10 | 5639 days | 1% |
| Cymen Crick | 9/10 | 5670 days | 1% |
| Charlotte | 6/10 | 6003 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.