Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 130 days | 100% |
| Ann | 10/10 | 161 days | 99% |
| Ben | 7/10 | 191 days | 92% |
| Gina | 10/10 | 222 days | 98% |
| Viktoria | 8/10 | 344 days | 92% |
| Elodie | 9/10 | 344 days | 93% |
| RGill | 9/10 | 405 days | 91% |
| Pensioners on tour | 7/10 | 495 days | 81% |
| Dina | 8/10 | 556 days | 81% |
| Terry | 10/10 | 740 days | 69% |
| Mel. | 8/10 | 770 days | 65% |
| Jasmine | 9/10 | 861 days | 58% |
| Steph | 9/10 | 892 days | 54% |
| Monika | 10/10 | 922 days | 52% |
| Erin | 9/10 | 922 days | 51% |
| Jonathan Bedford | 9/10 | 953 days | 48% |
| Genevieve | 10/10 | 1195 days | 28% |
| Matt and Whanau | 9/10 | 1226 days | 25% |
| SF | 8/10 | 1257 days | 23% |
| Monty Family | 10/10 | 1257 days | 23% |
| Curtis | 10/10 | 1471 days | 12% |
| Cafe | 10/10 | 1622 days | 7% |
| DiggerDogg@Co | 9/10 | 1805 days | 5% |
| Smitty | 9/10 | 1866 days | 5% |
| Court | 10/10 | 1925 days | 5% |
| Mic&Ric | 9/10 | 1956 days | 4% |
| Bethan | 9/10 | 1956 days | 4% |
| Sabine | 10/10 | 1987 days | 4% |
| Alice | 9/10 | 2048 days | 4% |
| Debbie | 7/10 | 2078 days | 4% |
| Lauren | 8/10 | 2109 days | 4% |
| Miri | 9/10 | 2140 days | 4% |
| Tedy | 10/10 | 2140 days | 4% |
| Sailing Family (UK) | 8/10 | 2291 days | 4% |
| Mike Smith | 10/10 | 2322 days | 4% |
| Dona Shiell | 9/10 | 2383 days | 4% |
| Ruby | 10/10 | 2444 days | 4% |
| Mark Jarvis | 10/10 | 2444 days | 4% |
| Stefan Miedzinski | 10/10 | 2628 days | 3% |
| Glen Marshall UK | 9/10 | 2656 days | 3% |
| Andy Bond | 8/10 | 2723 days | 3% |
| jcastl | 9/10 | 2748 days | 3% |
| The 2 Joes | 8/10 | 2779 days | 3% |
| Dave | 6/10 | 2932 days | 2% |
| Peter | 10/10 | 2932 days | 3% |
| ascotandanaussie | 10/10 | 2962 days | 3% |
| Becky | 10/10 | 2962 days | 3% |
| Nigel & Annie Dale | 10/10 | 2992 days | 2% |
| Isabel van Megen | 10/10 | 2993 days | 2% |
| The Farrs | 9/10 | 2993 days | 2% |
| Aaron Brose | 8/10 | 3083 days | 2% |
| Andrea Harvey | 5/10 | 3111 days | 2% |
| Joe Trigg | 10/10 | 3115 days | 2% |
| Catherine Storey | 10/10 | 3142 days | 2% |
| Jo Dawson | 10/10 | 3236 days | 2% |
| Jerry Bart | 9/10 | 3324 days | 2% |
| Julia Kurtz | 9/10 | 3329 days | 2% |
| Gary Carleton | 8/10 | 3364 days | 2% |
| Harry Wright | 10/10 | 3426 days | 2% |
| Lawrence Bowen | 10/10 | 3459 days | 2% |
| Mr and Mrs B | 9/10 | 3483 days | 1% |
| Nic | 9/10 | 3600 days | 1% |
| Jeremy Wienert | 9/10 | 3686 days | 1% |
| Phillippa McLernon | 8/10 | 3735 days | 1% |
| Joel Papak | 7/10 | 3744 days | 0% |
| Janneke Hekhuis | 8/10 | 3763 days | 1% |
| Debbie | 9/10 | 3782 days | 1% |
| Dennis Page | 10/10 | 3782 days | 1% |
| Antonio BENITEZ | 6/10 | 3783 days | 1% |
| Penny Mercer | 10/10 | 3786 days | 1% |
| Birgitta Schuelke | 9/10 | 3819 days | 1% |
| Sarah Gurney | 10/10 | 3849 days | 1% |
| Rogier K | 8/10 | 3876 days | 1% |
| Felsen Kind | 9/10 | 3922 days | 1% |
| John Bylsma | 10/10 | 4002 days | 0% |
| Stephanie | 10/10 | 4033 days | 0% |
| Julia | 10/10 | 4088 days | 0% |
| Michael Ricketts | 10/10 | 4098 days | 0% |
| Ed Hill | 8/10 | 4136 days | 0% |
| Bjorn Privat | 10/10 | 4151 days | 0% |
| Ian Harris | 10/10 | 4178 days | 0% |
| Neville Smith | 10/10 | 4239 days | 0% |
| Jakub Stastny | 8/10 | 4424 days | 0% |
| Jean Curry | 7/10 | 4432 days | 0% |
| Reinhard Boettcher | 10/10 | 4519 days | 0% |
| W & K Boyd | 10/10 | 4635 days | 1% |
| Patricia Busbach | 10/10 | 4819 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4819 days | 1% |
| Evyatar Tulipman | 10/10 | 4832 days | 0% |
| auré bis | 6/10 | 4847 days | 1% |
| David Restell | 8/10 | 4847 days | 1% |
| Puma17 | 10/10 | 4909 days | 1% |
| Graeme | 8/10 | 5212 days | 1% |
| josshaw | 9/10 | 5578 days | 1% |
| Cymen Crick | 9/10 | 5609 days | 1% |
| Charlotte | 6/10 | 5942 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.