G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 230 days | 100% |
| Ann | 10/10 | 261 days | 99% |
| Ben | 7/10 | 291 days | 91% |
| Gina | 10/10 | 322 days | 97% |
| Viktoria | 8/10 | 444 days | 90% |
| Elodie | 9/10 | 444 days | 91% |
| RGill | 9/10 | 505 days | 87% |
| Pensioners on tour | 7/10 | 595 days | 77% |
| Dina | 8/10 | 656 days | 76% |
| Terry | 10/10 | 840 days | 62% |
| Mel. | 8/10 | 870 days | 57% |
| Jasmine | 9/10 | 961 days | 49% |
| Steph | 9/10 | 992 days | 45% |
| Monika | 10/10 | 1022 days | 43% |
| Erin | 9/10 | 1022 days | 43% |
| Jonathan Bedford | 9/10 | 1053 days | 40% |
| Genevieve | 10/10 | 1295 days | 22% |
| Matt and Whanau | 9/10 | 1326 days | 20% |
| SF | 8/10 | 1357 days | 18% |
| Monty Family | 10/10 | 1357 days | 18% |
| Curtis | 10/10 | 1571 days | 9% |
| Cafe | 10/10 | 1722 days | 6% |
| DiggerDogg@Co | 9/10 | 1905 days | 5% |
| Smitty | 9/10 | 1966 days | 5% |
| Court | 10/10 | 2025 days | 5% |
| Mic&Ric | 9/10 | 2056 days | 5% |
| Bethan | 9/10 | 2056 days | 5% |
| Sabine | 10/10 | 2087 days | 5% |
| Alice | 9/10 | 2148 days | 4% |
| Debbie | 7/10 | 2178 days | 4% |
| Lauren | 8/10 | 2209 days | 4% |
| Miri | 9/10 | 2240 days | 4% |
| Tedy | 10/10 | 2240 days | 4% |
| Sailing Family (UK) | 8/10 | 2391 days | 4% |
| Mike Smith | 10/10 | 2422 days | 4% |
| Dona Shiell | 9/10 | 2483 days | 4% |
| Ruby | 10/10 | 2544 days | 4% |
| Mark Jarvis | 10/10 | 2544 days | 4% |
| Stefan Miedzinski | 10/10 | 2728 days | 3% |
| Glen Marshall UK | 9/10 | 2756 days | 3% |
| Andy Bond | 8/10 | 2823 days | 3% |
| jcastl | 9/10 | 2848 days | 3% |
| The 2 Joes | 8/10 | 2879 days | 3% |
| Dave | 6/10 | 3032 days | 2% |
| Peter | 10/10 | 3032 days | 3% |
| ascotandanaussie | 10/10 | 3062 days | 3% |
| Becky | 10/10 | 3062 days | 3% |
| Nigel & Annie Dale | 10/10 | 3093 days | 3% |
| Isabel van Megen | 10/10 | 3093 days | 3% |
| The Farrs | 9/10 | 3093 days | 2% |
| Aaron Brose | 8/10 | 3183 days | 2% |
| Andrea Harvey | 5/10 | 3211 days | 2% |
| Joe Trigg | 10/10 | 3215 days | 2% |
| Catherine Storey | 10/10 | 3242 days | 2% |
| Jo Dawson | 10/10 | 3336 days | 2% |
| Jerry Bart | 9/10 | 3424 days | 2% |
| Julia Kurtz | 9/10 | 3429 days | 2% |
| Gary Carleton | 8/10 | 3464 days | 2% |
| Harry Wright | 10/10 | 3526 days | 2% |
| Lawrence Bowen | 10/10 | 3559 days | 2% |
| Mr and Mrs B | 9/10 | 3583 days | 2% |
| Nic | 9/10 | 3701 days | 1% |
| Jeremy Wienert | 9/10 | 3786 days | 1% |
| Phillippa McLernon | 8/10 | 3835 days | 1% |
| Joel Papak | 7/10 | 3844 days | 0% |
| Janneke Hekhuis | 8/10 | 3863 days | 1% |
| Debbie | 9/10 | 3883 days | 1% |
| Dennis Page | 10/10 | 3883 days | 1% |
| Antonio BENITEZ | 6/10 | 3883 days | 1% |
| Penny Mercer | 10/10 | 3886 days | 1% |
| Birgitta Schuelke | 9/10 | 3919 days | 1% |
| Sarah Gurney | 10/10 | 3949 days | 1% |
| Rogier K | 8/10 | 3976 days | 1% |
| Felsen Kind | 9/10 | 4022 days | 1% |
| John Bylsma | 10/10 | 4102 days | 0% |
| Stephanie | 10/10 | 4133 days | 0% |
| Julia | 10/10 | 4189 days | 0% |
| Michael Ricketts | 10/10 | 4198 days | 0% |
| Ed Hill | 8/10 | 4236 days | 0% |
| Bjorn Privat | 10/10 | 4251 days | 0% |
| Ian Harris | 10/10 | 4279 days | 0% |
| Neville Smith | 10/10 | 4340 days | 0% |
| Jakub Stastny | 8/10 | 4524 days | 1% |
| Jean Curry | 7/10 | 4532 days | 0% |
| Reinhard Boettcher | 10/10 | 4619 days | 1% |
| W & K Boyd | 10/10 | 4735 days | 1% |
| Patricia Busbach | 10/10 | 4919 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4919 days | 1% |
| Evyatar Tulipman | 10/10 | 4932 days | 1% |
| auré bis | 6/10 | 4947 days | 1% |
| David Restell | 8/10 | 4947 days | 1% |
| Puma17 | 10/10 | 5009 days | 1% |
| Graeme | 8/10 | 5313 days | 1% |
| josshaw | 9/10 | 5678 days | 1% |
| Cymen Crick | 9/10 | 5709 days | 1% |
| Charlotte | 6/10 | 6042 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.