Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 16 days | 93% |
| Gina | 10/10 | 47 days | 100% |
| Gina | 10/10 | 47 days | 100% |
| Viktoria | 8/10 | 169 days | 97% |
| Elodie | 9/10 | 169 days | 98% |
| RGill | 9/10 | 230 days | 96% |
| Pensioners on tour | 7/10 | 320 days | 88% |
| Dina | 8/10 | 381 days | 90% |
| Terry | 10/10 | 565 days | 82% |
| Mel. | 8/10 | 595 days | 78% |
| Jasmine | 9/10 | 686 days | 73% |
| Steph | 9/10 | 717 days | 70% |
| Monika | 10/10 | 747 days | 68% |
| Erin | 9/10 | 747 days | 68% |
| Jonathan Bedford | 9/10 | 778 days | 65% |
| Genevieve | 10/10 | 1020 days | 42% |
| Matt and Whanau | 9/10 | 1051 days | 39% |
| SF | 8/10 | 1082 days | 36% |
| Monty Family | 10/10 | 1082 days | 36% |
| Curtis | 10/10 | 1296 days | 21% |
| Cafe | 10/10 | 1447 days | 13% |
| DiggerDogg@Co | 9/10 | 1630 days | 7% |
| Smitty | 9/10 | 1691 days | 6% |
| Court | 10/10 | 1750 days | 5% |
| Mic&Ric | 9/10 | 1781 days | 5% |
| Bethan | 9/10 | 1781 days | 5% |
| Sabine | 10/10 | 1812 days | 5% |
| Alice | 9/10 | 1873 days | 5% |
| Debbie | 7/10 | 1903 days | 4% |
| Lauren | 8/10 | 1934 days | 5% |
| Miri | 9/10 | 1965 days | 5% |
| Tedy | 10/10 | 1965 days | 5% |
| Sailing Family (UK) | 8/10 | 2116 days | 4% |
| Mike Smith | 10/10 | 2147 days | 4% |
| Dona Shiell | 9/10 | 2208 days | 4% |
| Ruby | 10/10 | 2269 days | 4% |
| Mark Jarvis | 10/10 | 2269 days | 4% |
| Mark Jarvis | 10/10 | 2269 days | 4% |
| Stefan Miedzinski | 10/10 | 2453 days | 4% |
| Glen Marshall UK | 9/10 | 2481 days | 4% |
| Andy Bond | 8/10 | 2548 days | 3% |
| jcastl | 9/10 | 2573 days | 3% |
| The 2 Joes | 8/10 | 2604 days | 3% |
| Dave | 6/10 | 2757 days | 3% |
| Peter | 10/10 | 2757 days | 3% |
| ascotandanaussie | 10/10 | 2787 days | 3% |
| Becky | 10/10 | 2787 days | 3% |
| Nigel & Annie Dale | 10/10 | 2817 days | 3% |
| Isabel van Megen | 10/10 | 2818 days | 3% |
| The Farrs | 9/10 | 2818 days | 3% |
| Aaron Brose | 8/10 | 2908 days | 3% |
| Andrea Harvey | 5/10 | 2936 days | 2% |
| Joe Trigg | 10/10 | 2940 days | 3% |
| Catherine Storey | 10/10 | 2967 days | 3% |
| Jo Dawson | 10/10 | 3061 days | 3% |
| Jerry Bart | 9/10 | 3149 days | 2% |
| Julia Kurtz | 9/10 | 3154 days | 2% |
| Gary Carleton | 8/10 | 3189 days | 2% |
| Harry Wright | 10/10 | 3251 days | 2% |
| Lawrence Bowen | 10/10 | 3284 days | 2% |
| Mr and Mrs B | 9/10 | 3308 days | 2% |
| Nic | 9/10 | 3425 days | 2% |
| Jeremy Wienert | 9/10 | 3511 days | 2% |
| Phillippa McLernon | 8/10 | 3560 days | 2% |
| Joel Papak | 7/10 | 3569 days | 1% |
| Janneke Hekhuis | 8/10 | 3588 days | 1% |
| Debbie | 9/10 | 3607 days | 1% |
| Dennis Page | 10/10 | 3607 days | 1% |
| Antonio BENITEZ | 6/10 | 3608 days | 1% |
| Penny Mercer | 10/10 | 3611 days | 1% |
| Birgitta Schuelke | 9/10 | 3644 days | 1% |
| Sarah Gurney | 10/10 | 3674 days | 1% |
| Rogier K | 8/10 | 3701 days | 1% |
| Felsen Kind | 9/10 | 3747 days | 1% |
| John Bylsma | 10/10 | 3827 days | 1% |
| Stephanie | 10/10 | 3858 days | 1% |
| Julia | 10/10 | 3913 days | 1% |
| Michael Ricketts | 10/10 | 3923 days | 1% |
| Ed Hill | 8/10 | 3961 days | 1% |
| Bjorn Privat | 10/10 | 3976 days | 1% |
| Ian Harris | 10/10 | 4003 days | 1% |
| Neville Smith | 10/10 | 4064 days | 1% |
| Jakub Stastny | 8/10 | 4249 days | 0% |
| Jean Curry | 7/10 | 4257 days | 0% |
| Reinhard Boettcher | 10/10 | 4344 days | 0% |
| W & K Boyd | 10/10 | 4460 days | 1% |
| Patricia Busbach | 10/10 | 4644 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4644 days | 1% |
| Evyatar Tulipman | 10/10 | 4657 days | 1% |
| auré bis | 6/10 | 4672 days | 1% |
| David Restell | 8/10 | 4672 days | 1% |
| Puma17 | 10/10 | 4734 days | 1% |
| Graeme | 8/10 | 5037 days | 1% |
| josshaw | 9/10 | 5403 days | 1% |
| Cymen Crick | 9/10 | 5434 days | 1% |
| Charlotte | 6/10 | 5767 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.