Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
74 Valid Reviews
The Clifton Road Reserve experience has a total of 76 reviews. There are 74 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.73% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 74 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Sailing Family (UK)||8/10||628 days||39%|
|Mike Smith||10/10||659 days||36%|
|Dona Shiell||9/10||720 days||28%|
|Mark Jarvis||10/10||781 days||21%|
|Mark Jarvis||10/10||781 days||21%|
|Stefan Miedzinski||10/10||965 days||8%|
|Glen Marshall UK||9/10||993 days||7%|
|Andy Bond||8/10||1060 days||5%|
|The 2 Joes||8/10||1116 days||5%|
|Nigel & Annie Dale||10/10||1329 days||5%|
|Isabel van Megen||10/10||1330 days||5%|
|The Farrs||9/10||1330 days||5%|
|Aaron Brose||8/10||1420 days||4%|
|Andrea Harvey||5/10||1448 days||3%|
|Joe Trigg||10/10||1452 days||4%|
|Catherine Storey||10/10||1479 days||4%|
|Jo Dawson||10/10||1573 days||4%|
|Jerry Bart||9/10||1661 days||4%|
|Julia Kurtz||9/10||1666 days||4%|
|Gary Carleton||8/10||1701 days||4%|
|Harry Wright||10/10||1763 days||4%|
|Lawrence Bowen||10/10||1796 days||4%|
|Mr and Mrs B||9/10||1820 days||4%|
|Jeremy Wienert||9/10||2023 days||3%|
|Phillippa McLernon||8/10||2072 days||3%|
|Joel Papak||7/10||2081 days||1%|
|Janneke Hekhuis||8/10||2100 days||3%|
|Dennis Page||10/10||2119 days||3%|
|Antonio BENITEZ||6/10||2120 days||2%|
|Penny Mercer||10/10||2123 days||3%|
|Birgitta Schuelke||9/10||2156 days||3%|
|Sarah Gurney||10/10||2186 days||3%|
|Rogier K||8/10||2213 days||3%|
|Felsen Kind||9/10||2259 days||3%|
|John Bylsma||10/10||2339 days||2%|
|Michael Ricketts||10/10||2435 days||2%|
|Ed Hill||8/10||2473 days||2%|
|Bjorn Privat||10/10||2488 days||2%|
|Ian Harris||10/10||2515 days||2%|
|Neville Smith||10/10||2576 days||2%|
|Jakub Stastny||8/10||2761 days||1%|
|Jean Curry||7/10||2769 days||1%|
|Reinhard Boettcher||10/10||2856 days||1%|
|W & K Boyd||10/10||2972 days||1%|
|Patricia Busbach||10/10||3156 days||1%|
|Mette, Bo, Viktor & Olivia Seligmann||10/10||3156 days||1%|
|Evyatar Tulipman||10/10||3169 days||0%|
|auré bis||6/10||3184 days||1%|
|David Restell||8/10||3184 days||1%|
|Cymen Crick||9/10||3946 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.