G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
44% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 7/10 | 107 days | 96% |
| Dina | 8/10 | 168 days | 100% |
| Terry | 10/10 | 352 days | 96% |
| Mel. | 8/10 | 382 days | 93% |
| Jasmine | 9/10 | 473 days | 90% |
| Steph | 9/10 | 504 days | 88% |
| Monika | 10/10 | 534 days | 87% |
| Erin | 9/10 | 534 days | 86% |
| Jonathan Bedford | 9/10 | 565 days | 84% |
| Genevieve | 10/10 | 807 days | 65% |
| Matt and Whanau | 9/10 | 838 days | 61% |
| SF | 8/10 | 869 days | 58% |
| Monty Family | 10/10 | 869 days | 59% |
| Curtis | 10/10 | 1083 days | 38% |
| Cafe | 10/10 | 1234 days | 26% |
| DiggerDogg@Co | 9/10 | 1417 days | 15% |
| Smitty | 9/10 | 1478 days | 12% |
| Court | 10/10 | 1537 days | 10% |
| Mic&Ric | 9/10 | 1568 days | 9% |
| Bethan | 9/10 | 1568 days | 9% |
| Sabine | 10/10 | 1599 days | 8% |
| Alice | 9/10 | 1660 days | 6% |
| Debbie | 7/10 | 1690 days | 6% |
| Lauren | 8/10 | 1721 days | 5% |
| Miri | 9/10 | 1752 days | 5% |
| Tedy | 10/10 | 1752 days | 5% |
| Sailing Family (UK) | 8/10 | 1903 days | 5% |
| Mike Smith | 10/10 | 1934 days | 5% |
| Dona Shiell | 9/10 | 1995 days | 5% |
| Ruby | 10/10 | 2056 days | 4% |
| Mark Jarvis | 10/10 | 2056 days | 4% |
| Mark Jarvis | 10/10 | 2056 days | 4% |
| Stefan Miedzinski | 10/10 | 2240 days | 4% |
| Glen Marshall UK | 9/10 | 2268 days | 4% |
| Andy Bond | 8/10 | 2335 days | 4% |
| jcastl | 9/10 | 2360 days | 4% |
| The 2 Joes | 8/10 | 2391 days | 4% |
| Dave | 6/10 | 2544 days | 3% |
| Peter | 10/10 | 2544 days | 3% |
| ascotandanaussie | 10/10 | 2574 days | 3% |
| Becky | 10/10 | 2574 days | 3% |
| Nigel & Annie Dale | 10/10 | 2604 days | 3% |
| Isabel van Megen | 10/10 | 2605 days | 3% |
| The Farrs | 9/10 | 2605 days | 3% |
| Aaron Brose | 8/10 | 2695 days | 3% |
| Andrea Harvey | 5/10 | 2723 days | 2% |
| Joe Trigg | 10/10 | 2727 days | 3% |
| Catherine Storey | 10/10 | 2754 days | 3% |
| Jo Dawson | 10/10 | 2848 days | 3% |
| Jerry Bart | 9/10 | 2936 days | 3% |
| Julia Kurtz | 9/10 | 2941 days | 3% |
| Gary Carleton | 8/10 | 2976 days | 3% |
| Harry Wright | 10/10 | 3038 days | 2% |
| Lawrence Bowen | 10/10 | 3071 days | 2% |
| Mr and Mrs B | 9/10 | 3095 days | 2% |
| Nic | 9/10 | 3212 days | 2% |
| Jeremy Wienert | 9/10 | 3298 days | 2% |
| Phillippa McLernon | 8/10 | 3347 days | 2% |
| Joel Papak | 7/10 | 3356 days | 1% |
| Janneke Hekhuis | 8/10 | 3375 days | 2% |
| Debbie | 9/10 | 3394 days | 2% |
| Dennis Page | 10/10 | 3394 days | 2% |
| Antonio BENITEZ | 6/10 | 3395 days | 1% |
| Penny Mercer | 10/10 | 3398 days | 2% |
| Birgitta Schuelke | 9/10 | 3431 days | 2% |
| Sarah Gurney | 10/10 | 3461 days | 2% |
| Rogier K | 8/10 | 3488 days | 2% |
| Felsen Kind | 9/10 | 3534 days | 1% |
| John Bylsma | 10/10 | 3614 days | 1% |
| Stephanie | 10/10 | 3645 days | 1% |
| Julia | 10/10 | 3700 days | 1% |
| Michael Ricketts | 10/10 | 3710 days | 1% |
| Ed Hill | 8/10 | 3748 days | 1% |
| Bjorn Privat | 10/10 | 3763 days | 1% |
| Ian Harris | 10/10 | 3790 days | 1% |
| Neville Smith | 10/10 | 3851 days | 1% |
| Jakub Stastny | 8/10 | 4036 days | 0% |
| Jean Curry | 7/10 | 4044 days | 0% |
| Reinhard Boettcher | 10/10 | 4131 days | 0% |
| W & K Boyd | 10/10 | 4247 days | 0% |
| Patricia Busbach | 10/10 | 4431 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4431 days | 1% |
| Evyatar Tulipman | 10/10 | 4444 days | 0% |
| auré bis | 6/10 | 4459 days | 1% |
| David Restell | 8/10 | 4459 days | 1% |
| Puma17 | 10/10 | 4521 days | 1% |
| Graeme | 8/10 | 4824 days | 1% |
| josshaw | 9/10 | 5190 days | 1% |
| Cymen Crick | 9/10 | 5221 days | 1% |
| Charlotte | 6/10 | 5554 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.