Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 150 days | 100% |
| Ann | 10/10 | 181 days | 99% |
| Ben | 7/10 | 211 days | 92% |
| Gina | 10/10 | 242 days | 98% |
| Viktoria | 8/10 | 364 days | 92% |
| Elodie | 9/10 | 364 days | 93% |
| RGill | 9/10 | 425 days | 90% |
| Pensioners on tour | 7/10 | 515 days | 80% |
| Dina | 8/10 | 576 days | 80% |
| Terry | 10/10 | 760 days | 68% |
| Mel. | 8/10 | 790 days | 64% |
| Jasmine | 9/10 | 881 days | 56% |
| Steph | 9/10 | 912 days | 53% |
| Monika | 10/10 | 942 days | 50% |
| Erin | 9/10 | 942 days | 50% |
| Jonathan Bedford | 9/10 | 973 days | 46% |
| Genevieve | 10/10 | 1215 days | 26% |
| Matt and Whanau | 9/10 | 1246 days | 24% |
| SF | 8/10 | 1277 days | 22% |
| Monty Family | 10/10 | 1277 days | 22% |
| Curtis | 10/10 | 1491 days | 11% |
| Cafe | 10/10 | 1642 days | 7% |
| DiggerDogg@Co | 9/10 | 1825 days | 5% |
| Smitty | 9/10 | 1886 days | 5% |
| Court | 10/10 | 1945 days | 5% |
| Mic&Ric | 9/10 | 1976 days | 4% |
| Bethan | 9/10 | 1976 days | 4% |
| Sabine | 10/10 | 2007 days | 4% |
| Alice | 9/10 | 2068 days | 4% |
| Debbie | 7/10 | 2098 days | 4% |
| Lauren | 8/10 | 2129 days | 4% |
| Miri | 9/10 | 2160 days | 4% |
| Tedy | 10/10 | 2160 days | 4% |
| Sailing Family (UK) | 8/10 | 2311 days | 4% |
| Mike Smith | 10/10 | 2342 days | 4% |
| Dona Shiell | 9/10 | 2403 days | 4% |
| Ruby | 10/10 | 2464 days | 4% |
| Mark Jarvis | 10/10 | 2464 days | 4% |
| Stefan Miedzinski | 10/10 | 2648 days | 3% |
| Glen Marshall UK | 9/10 | 2676 days | 3% |
| Andy Bond | 8/10 | 2743 days | 3% |
| jcastl | 9/10 | 2768 days | 3% |
| The 2 Joes | 8/10 | 2799 days | 3% |
| Dave | 6/10 | 2952 days | 2% |
| Peter | 10/10 | 2952 days | 3% |
| ascotandanaussie | 10/10 | 2982 days | 3% |
| Becky | 10/10 | 2982 days | 3% |
| Nigel & Annie Dale | 10/10 | 3012 days | 2% |
| Isabel van Megen | 10/10 | 3013 days | 2% |
| The Farrs | 9/10 | 3013 days | 2% |
| Aaron Brose | 8/10 | 3103 days | 2% |
| Andrea Harvey | 5/10 | 3131 days | 2% |
| Joe Trigg | 10/10 | 3135 days | 2% |
| Catherine Storey | 10/10 | 3162 days | 2% |
| Jo Dawson | 10/10 | 3256 days | 2% |
| Jerry Bart | 9/10 | 3344 days | 2% |
| Julia Kurtz | 9/10 | 3349 days | 2% |
| Gary Carleton | 8/10 | 3384 days | 2% |
| Harry Wright | 10/10 | 3446 days | 2% |
| Lawrence Bowen | 10/10 | 3479 days | 2% |
| Mr and Mrs B | 9/10 | 3503 days | 1% |
| Nic | 9/10 | 3620 days | 1% |
| Jeremy Wienert | 9/10 | 3706 days | 1% |
| Phillippa McLernon | 8/10 | 3755 days | 1% |
| Joel Papak | 7/10 | 3764 days | 0% |
| Janneke Hekhuis | 8/10 | 3783 days | 1% |
| Debbie | 9/10 | 3802 days | 1% |
| Dennis Page | 10/10 | 3802 days | 1% |
| Antonio BENITEZ | 6/10 | 3803 days | 1% |
| Penny Mercer | 10/10 | 3806 days | 1% |
| Birgitta Schuelke | 9/10 | 3839 days | 1% |
| Sarah Gurney | 10/10 | 3869 days | 1% |
| Rogier K | 8/10 | 3896 days | 1% |
| Felsen Kind | 9/10 | 3942 days | 1% |
| John Bylsma | 10/10 | 4022 days | 0% |
| Stephanie | 10/10 | 4053 days | 0% |
| Julia | 10/10 | 4108 days | 0% |
| Michael Ricketts | 10/10 | 4118 days | 0% |
| Ed Hill | 8/10 | 4156 days | 0% |
| Bjorn Privat | 10/10 | 4171 days | 0% |
| Ian Harris | 10/10 | 4198 days | 0% |
| Neville Smith | 10/10 | 4259 days | 0% |
| Jakub Stastny | 8/10 | 4444 days | 0% |
| Jean Curry | 7/10 | 4452 days | 0% |
| Reinhard Boettcher | 10/10 | 4539 days | 0% |
| W & K Boyd | 10/10 | 4655 days | 1% |
| Patricia Busbach | 10/10 | 4839 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4839 days | 1% |
| Evyatar Tulipman | 10/10 | 4852 days | 0% |
| auré bis | 6/10 | 4867 days | 1% |
| David Restell | 8/10 | 4867 days | 1% |
| Puma17 | 10/10 | 4929 days | 1% |
| Graeme | 8/10 | 5232 days | 1% |
| josshaw | 9/10 | 5598 days | 1% |
| Cymen Crick | 9/10 | 5629 days | 1% |
| Charlotte | 6/10 | 5962 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.