Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
98 Valid Reviews
The Clifton Road Reserve experience has a total of 99 reviews. There are 98 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 98 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
45% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
17% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 98 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 9 days | 100% |
| Ann | 10/10 | 40 days | 100% |
| Ben | 7/10 | 70 days | 93% |
| Gina | 10/10 | 101 days | 99% |
| Gina | 10/10 | 101 days | 99% |
| Viktoria | 8/10 | 223 days | 95% |
| Elodie | 9/10 | 223 days | 96% |
| RGill | 9/10 | 284 days | 94% |
| Pensioners on tour | 7/10 | 374 days | 86% |
| Dina | 8/10 | 435 days | 87% |
| Terry | 10/10 | 619 days | 78% |
| Mel. | 8/10 | 649 days | 74% |
| Jasmine | 9/10 | 740 days | 68% |
| Steph | 9/10 | 771 days | 65% |
| Monika | 10/10 | 801 days | 63% |
| Erin | 9/10 | 801 days | 63% |
| Jonathan Bedford | 9/10 | 832 days | 60% |
| Genevieve | 10/10 | 1074 days | 37% |
| Matt and Whanau | 9/10 | 1105 days | 34% |
| SF | 8/10 | 1136 days | 31% |
| Monty Family | 10/10 | 1136 days | 32% |
| Curtis | 10/10 | 1350 days | 18% |
| Cafe | 10/10 | 1501 days | 11% |
| DiggerDogg@Co | 9/10 | 1684 days | 6% |
| Smitty | 9/10 | 1745 days | 5% |
| Court | 10/10 | 1804 days | 5% |
| Mic&Ric | 9/10 | 1835 days | 5% |
| Bethan | 9/10 | 1835 days | 5% |
| Sabine | 10/10 | 1866 days | 5% |
| Alice | 9/10 | 1927 days | 5% |
| Debbie | 7/10 | 1957 days | 4% |
| Lauren | 8/10 | 1988 days | 4% |
| Miri | 9/10 | 2019 days | 4% |
| Tedy | 10/10 | 2019 days | 5% |
| Sailing Family (UK) | 8/10 | 2170 days | 4% |
| Mike Smith | 10/10 | 2201 days | 4% |
| Dona Shiell | 9/10 | 2262 days | 4% |
| Ruby | 10/10 | 2323 days | 4% |
| Mark Jarvis | 10/10 | 2323 days | 4% |
| Mark Jarvis | 10/10 | 2323 days | 4% |
| Stefan Miedzinski | 10/10 | 2507 days | 4% |
| Glen Marshall UK | 9/10 | 2535 days | 3% |
| Andy Bond | 8/10 | 2602 days | 3% |
| jcastl | 9/10 | 2627 days | 3% |
| The 2 Joes | 8/10 | 2658 days | 3% |
| Dave | 6/10 | 2811 days | 3% |
| Peter | 10/10 | 2811 days | 3% |
| ascotandanaussie | 10/10 | 2841 days | 3% |
| Becky | 10/10 | 2841 days | 3% |
| Nigel & Annie Dale | 10/10 | 2872 days | 3% |
| Isabel van Megen | 10/10 | 2872 days | 3% |
| The Farrs | 9/10 | 2872 days | 3% |
| Aaron Brose | 8/10 | 2962 days | 3% |
| Andrea Harvey | 5/10 | 2990 days | 2% |
| Joe Trigg | 10/10 | 2994 days | 3% |
| Catherine Storey | 10/10 | 3021 days | 3% |
| Jo Dawson | 10/10 | 3115 days | 2% |
| Jerry Bart | 9/10 | 3203 days | 2% |
| Julia Kurtz | 9/10 | 3208 days | 2% |
| Gary Carleton | 8/10 | 3243 days | 2% |
| Harry Wright | 10/10 | 3305 days | 2% |
| Lawrence Bowen | 10/10 | 3338 days | 2% |
| Mr and Mrs B | 9/10 | 3362 days | 2% |
| Nic | 9/10 | 3480 days | 2% |
| Jeremy Wienert | 9/10 | 3565 days | 1% |
| Phillippa McLernon | 8/10 | 3614 days | 1% |
| Joel Papak | 7/10 | 3623 days | 1% |
| Janneke Hekhuis | 8/10 | 3642 days | 1% |
| Debbie | 9/10 | 3662 days | 1% |
| Dennis Page | 10/10 | 3662 days | 1% |
| Antonio BENITEZ | 6/10 | 3662 days | 1% |
| Penny Mercer | 10/10 | 3665 days | 1% |
| Birgitta Schuelke | 9/10 | 3698 days | 1% |
| Sarah Gurney | 10/10 | 3728 days | 1% |
| Rogier K | 8/10 | 3755 days | 1% |
| Felsen Kind | 9/10 | 3801 days | 1% |
| John Bylsma | 10/10 | 3881 days | 1% |
| Stephanie | 10/10 | 3912 days | 1% |
| Julia | 10/10 | 3968 days | 1% |
| Michael Ricketts | 10/10 | 3977 days | 1% |
| Ed Hill | 8/10 | 4015 days | 1% |
| Bjorn Privat | 10/10 | 4030 days | 1% |
| Ian Harris | 10/10 | 4058 days | 1% |
| Neville Smith | 10/10 | 4119 days | 0% |
| Jakub Stastny | 8/10 | 4303 days | 0% |
| Jean Curry | 7/10 | 4311 days | 0% |
| Reinhard Boettcher | 10/10 | 4398 days | 0% |
| W & K Boyd | 10/10 | 4514 days | 1% |
| Patricia Busbach | 10/10 | 4698 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4698 days | 1% |
| Evyatar Tulipman | 10/10 | 4711 days | 0% |
| auré bis | 6/10 | 4726 days | 1% |
| David Restell | 8/10 | 4726 days | 1% |
| Puma17 | 10/10 | 4788 days | 1% |
| Graeme | 8/10 | 5092 days | 1% |
| josshaw | 9/10 | 5457 days | 1% |
| Cymen Crick | 9/10 | 5488 days | 1% |
| Charlotte | 6/10 | 5821 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.