Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 43 days | 93% |
| Gina | 10/10 | 74 days | 100% |
| Gina | 10/10 | 74 days | 100% |
| Viktoria | 8/10 | 196 days | 96% |
| Elodie | 9/10 | 196 days | 97% |
| RGill | 9/10 | 257 days | 96% |
| Pensioners on tour | 7/10 | 347 days | 87% |
| Dina | 8/10 | 408 days | 89% |
| Terry | 10/10 | 592 days | 80% |
| Mel. | 8/10 | 622 days | 77% |
| Jasmine | 9/10 | 713 days | 71% |
| Steph | 9/10 | 744 days | 68% |
| Monika | 10/10 | 774 days | 66% |
| Erin | 9/10 | 774 days | 65% |
| Jonathan Bedford | 9/10 | 805 days | 63% |
| Genevieve | 10/10 | 1047 days | 40% |
| Matt and Whanau | 9/10 | 1078 days | 37% |
| SF | 8/10 | 1109 days | 34% |
| Monty Family | 10/10 | 1109 days | 34% |
| Curtis | 10/10 | 1323 days | 19% |
| Cafe | 10/10 | 1474 days | 12% |
| DiggerDogg@Co | 9/10 | 1657 days | 7% |
| Smitty | 9/10 | 1718 days | 6% |
| Court | 10/10 | 1777 days | 5% |
| Mic&Ric | 9/10 | 1808 days | 5% |
| Bethan | 9/10 | 1808 days | 5% |
| Sabine | 10/10 | 1839 days | 5% |
| Alice | 9/10 | 1900 days | 5% |
| Debbie | 7/10 | 1930 days | 4% |
| Lauren | 8/10 | 1961 days | 5% |
| Miri | 9/10 | 1992 days | 5% |
| Tedy | 10/10 | 1992 days | 5% |
| Sailing Family (UK) | 8/10 | 2143 days | 4% |
| Mike Smith | 10/10 | 2174 days | 4% |
| Dona Shiell | 9/10 | 2235 days | 4% |
| Ruby | 10/10 | 2296 days | 4% |
| Mark Jarvis | 10/10 | 2296 days | 4% |
| Mark Jarvis | 10/10 | 2296 days | 4% |
| Stefan Miedzinski | 10/10 | 2480 days | 4% |
| Glen Marshall UK | 9/10 | 2508 days | 4% |
| Andy Bond | 8/10 | 2575 days | 3% |
| jcastl | 9/10 | 2600 days | 3% |
| The 2 Joes | 8/10 | 2631 days | 3% |
| Dave | 6/10 | 2784 days | 3% |
| Peter | 10/10 | 2784 days | 3% |
| ascotandanaussie | 10/10 | 2814 days | 3% |
| Becky | 10/10 | 2814 days | 3% |
| Nigel & Annie Dale | 10/10 | 2845 days | 3% |
| Isabel van Megen | 10/10 | 2845 days | 3% |
| The Farrs | 9/10 | 2845 days | 3% |
| Aaron Brose | 8/10 | 2935 days | 3% |
| Andrea Harvey | 5/10 | 2963 days | 2% |
| Joe Trigg | 10/10 | 2967 days | 3% |
| Catherine Storey | 10/10 | 2994 days | 3% |
| Jo Dawson | 10/10 | 3088 days | 3% |
| Jerry Bart | 9/10 | 3176 days | 2% |
| Julia Kurtz | 9/10 | 3181 days | 2% |
| Gary Carleton | 8/10 | 3216 days | 2% |
| Harry Wright | 10/10 | 3278 days | 2% |
| Lawrence Bowen | 10/10 | 3311 days | 2% |
| Mr and Mrs B | 9/10 | 3335 days | 2% |
| Nic | 9/10 | 3453 days | 2% |
| Jeremy Wienert | 9/10 | 3538 days | 2% |
| Phillippa McLernon | 8/10 | 3587 days | 2% |
| Joel Papak | 7/10 | 3596 days | 1% |
| Janneke Hekhuis | 8/10 | 3615 days | 1% |
| Debbie | 9/10 | 3635 days | 1% |
| Dennis Page | 10/10 | 3635 days | 1% |
| Antonio BENITEZ | 6/10 | 3635 days | 1% |
| Penny Mercer | 10/10 | 3638 days | 1% |
| Birgitta Schuelke | 9/10 | 3671 days | 1% |
| Sarah Gurney | 10/10 | 3701 days | 1% |
| Rogier K | 8/10 | 3728 days | 1% |
| Felsen Kind | 9/10 | 3774 days | 1% |
| John Bylsma | 10/10 | 3854 days | 1% |
| Stephanie | 10/10 | 3885 days | 1% |
| Julia | 10/10 | 3941 days | 1% |
| Michael Ricketts | 10/10 | 3950 days | 1% |
| Ed Hill | 8/10 | 3988 days | 1% |
| Bjorn Privat | 10/10 | 4003 days | 1% |
| Ian Harris | 10/10 | 4031 days | 1% |
| Neville Smith | 10/10 | 4092 days | 1% |
| Jakub Stastny | 8/10 | 4276 days | 0% |
| Jean Curry | 7/10 | 4284 days | 0% |
| Reinhard Boettcher | 10/10 | 4371 days | 0% |
| W & K Boyd | 10/10 | 4487 days | 1% |
| Patricia Busbach | 10/10 | 4671 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4671 days | 1% |
| Evyatar Tulipman | 10/10 | 4684 days | 1% |
| auré bis | 6/10 | 4699 days | 1% |
| David Restell | 8/10 | 4699 days | 1% |
| Puma17 | 10/10 | 4761 days | 1% |
| Graeme | 8/10 | 5065 days | 1% |
| josshaw | 9/10 | 5430 days | 1% |
| Cymen Crick | 9/10 | 5461 days | 1% |
| Charlotte | 6/10 | 5794 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.