Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 210 days | 100% |
| Ann | 10/10 | 241 days | 99% |
| Ben | 7/10 | 271 days | 91% |
| Gina | 10/10 | 302 days | 97% |
| Viktoria | 8/10 | 424 days | 90% |
| Elodie | 9/10 | 424 days | 91% |
| RGill | 9/10 | 485 days | 88% |
| Pensioners on tour | 7/10 | 575 days | 77% |
| Dina | 8/10 | 636 days | 77% |
| Terry | 10/10 | 820 days | 63% |
| Mel. | 8/10 | 850 days | 59% |
| Jasmine | 9/10 | 941 days | 50% |
| Steph | 9/10 | 972 days | 47% |
| Monika | 10/10 | 1002 days | 45% |
| Erin | 9/10 | 1002 days | 44% |
| Jonathan Bedford | 9/10 | 1033 days | 41% |
| Genevieve | 10/10 | 1275 days | 23% |
| Matt and Whanau | 9/10 | 1306 days | 21% |
| SF | 8/10 | 1337 days | 19% |
| Monty Family | 10/10 | 1337 days | 19% |
| Curtis | 10/10 | 1551 days | 9% |
| Cafe | 10/10 | 1702 days | 6% |
| DiggerDogg@Co | 9/10 | 1885 days | 5% |
| Smitty | 9/10 | 1946 days | 5% |
| Court | 10/10 | 2005 days | 5% |
| Mic&Ric | 9/10 | 2036 days | 5% |
| Bethan | 9/10 | 2036 days | 5% |
| Sabine | 10/10 | 2067 days | 5% |
| Alice | 9/10 | 2128 days | 4% |
| Debbie | 7/10 | 2158 days | 4% |
| Lauren | 8/10 | 2189 days | 4% |
| Miri | 9/10 | 2220 days | 4% |
| Tedy | 10/10 | 2220 days | 4% |
| Sailing Family (UK) | 8/10 | 2371 days | 4% |
| Mike Smith | 10/10 | 2402 days | 4% |
| Dona Shiell | 9/10 | 2463 days | 4% |
| Ruby | 10/10 | 2524 days | 4% |
| Mark Jarvis | 10/10 | 2524 days | 4% |
| Stefan Miedzinski | 10/10 | 2708 days | 3% |
| Glen Marshall UK | 9/10 | 2736 days | 3% |
| Andy Bond | 8/10 | 2803 days | 3% |
| jcastl | 9/10 | 2828 days | 3% |
| The 2 Joes | 8/10 | 2859 days | 3% |
| Dave | 6/10 | 3012 days | 2% |
| Peter | 10/10 | 3012 days | 3% |
| ascotandanaussie | 10/10 | 3042 days | 3% |
| Becky | 10/10 | 3042 days | 3% |
| Nigel & Annie Dale | 10/10 | 3072 days | 3% |
| Isabel van Megen | 10/10 | 3073 days | 3% |
| The Farrs | 9/10 | 3073 days | 2% |
| Aaron Brose | 8/10 | 3163 days | 2% |
| Andrea Harvey | 5/10 | 3191 days | 2% |
| Joe Trigg | 10/10 | 3195 days | 2% |
| Catherine Storey | 10/10 | 3222 days | 2% |
| Jo Dawson | 10/10 | 3316 days | 2% |
| Jerry Bart | 9/10 | 3404 days | 2% |
| Julia Kurtz | 9/10 | 3409 days | 2% |
| Gary Carleton | 8/10 | 3444 days | 2% |
| Harry Wright | 10/10 | 3506 days | 2% |
| Lawrence Bowen | 10/10 | 3539 days | 2% |
| Mr and Mrs B | 9/10 | 3563 days | 2% |
| Nic | 9/10 | 3680 days | 1% |
| Jeremy Wienert | 9/10 | 3766 days | 1% |
| Phillippa McLernon | 8/10 | 3815 days | 1% |
| Joel Papak | 7/10 | 3824 days | 0% |
| Janneke Hekhuis | 8/10 | 3843 days | 1% |
| Debbie | 9/10 | 3862 days | 1% |
| Dennis Page | 10/10 | 3862 days | 1% |
| Antonio BENITEZ | 6/10 | 3863 days | 1% |
| Penny Mercer | 10/10 | 3866 days | 1% |
| Birgitta Schuelke | 9/10 | 3899 days | 1% |
| Sarah Gurney | 10/10 | 3929 days | 1% |
| Rogier K | 8/10 | 3956 days | 1% |
| Felsen Kind | 9/10 | 4002 days | 1% |
| John Bylsma | 10/10 | 4082 days | 0% |
| Stephanie | 10/10 | 4113 days | 0% |
| Julia | 10/10 | 4168 days | 0% |
| Michael Ricketts | 10/10 | 4178 days | 0% |
| Ed Hill | 8/10 | 4216 days | 0% |
| Bjorn Privat | 10/10 | 4231 days | 0% |
| Ian Harris | 10/10 | 4258 days | 0% |
| Neville Smith | 10/10 | 4319 days | 0% |
| Jakub Stastny | 8/10 | 4504 days | 0% |
| Jean Curry | 7/10 | 4512 days | 0% |
| Reinhard Boettcher | 10/10 | 4599 days | 0% |
| W & K Boyd | 10/10 | 4715 days | 1% |
| Patricia Busbach | 10/10 | 4899 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4899 days | 1% |
| Evyatar Tulipman | 10/10 | 4912 days | 0% |
| auré bis | 6/10 | 4927 days | 1% |
| David Restell | 8/10 | 4927 days | 1% |
| Puma17 | 10/10 | 4989 days | 1% |
| Graeme | 8/10 | 5292 days | 1% |
| josshaw | 9/10 | 5658 days | 1% |
| Cymen Crick | 9/10 | 5689 days | 1% |
| Charlotte | 6/10 | 6022 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.