Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Spa Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Spa Park experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
The raw data average (mean) for all the Spa Park valid reviews is 89.32% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 88 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
The raw data average (mean) for all the Spa Park face-to-face reviews is 89.75% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|C J B||10/10||355 days||80.03||100%|
|Felix Koehler||10/10||860 days||16.5||19%|
|Lucie Revay||7/10||882 days||12.19||13%|
|Simon Schatz||10/10||1152 days||5.91||5%|
|Nadja Guiliani||7/10||1157 days||5.9||5%|
|Jamie Serieux||8/10||1160 days||4.91||4%|
|George Bellwood||9/10||1168 days||5.88||5%|
|Sarah Dorsett||8/10||1168 days||5.88||5%|
|Lewis Cole||8/10||1170 days||5.88||5%|
|Robert Klub||10/10||1189 days||5.85||5%|
|Johannes Koch||10/10||1191 days||5.84||5%|
|Clara Loizeil||7/10||1197 days||5.83||5%|
|Patrick Veber||8/10||1197 days||5.83||5%|
|Anders Hauke||9/10||1203 days||5.82||5%|
|Alex Reeve||10/10||1210 days||5.81||5%|
|Eric Hertort||10/10||1214 days||5.8||5%|
|Christian Meyer||10/10||1214 days||5.8||5%|
|Melissa Fuster||8/10||1218 days||5.8||5%|
|Mikkel Palleson||10/10||1218 days||5.8||5%|
|Marek Dvonsky||8/10||1219 days||5.8||5%|
|Shany Maydan||10/10||1256 days||5.74||5%|
|Sebastian and Susanna||9/10||1263 days||5.72||5%|
|Jade Cownley||9/10||1556 days||5.24||5%|
|Pierre Planchez||9/10||1575 days||5.21||5%|
|Erik Hafuer||9/10||1611 days||5.15||4%|
|Polly Rider||9/10||1637 days||5.11||4%|
|Lea Darotchetche||8/10||1798 days||4.84||4%|
|Julia Schabenberger||9/10||1876 days||4.72||4%|
|Cecilia Anderson||9/10||1879 days||4.71||4%|
|Guillaume Yedoux||8/10||1879 days||4.71||4%|
|Zuzana Holubova||8/10||1879 days||4.71||4%|
|Jenny Finch||9/10||1904 days||4.67||4%|
|Agathe Dupuis||10/10||1905 days||4.67||4%|
|Florent Bouillon||8/10||1905 days||4.67||4%|
|Stephen Revah||9/10||1905 days||4.67||4%|
|Max Meternich||10/10||1922 days||4.64||4%|
|Philip Donachie||9/10||1924 days||4.64||4%|
|Andreas Jung||10/10||1932 days||4.62||4%|
|Jesseca Klausch||10/10||1934 days||4.62||4%|
|Vincent Schaeflier||9/10||1934 days||4.62||4%|
|Victor Herranz||10/10||1939 days||4.61||4%|
|Nimh Oudhof||10/10||1940 days||4.61||4%|
|Luca Willensrock||9/10||1952 days||4.59||4%|
|Arnaud Memay||7/10||1960 days||4.58||4%|
|Julia Ahrend||10/10||1970 days||4.56||4%|
|Molly Ladd||8/10||2269 days||4.07||3%|
|Missy and Chaz||10/10||2283 days||4.05||3%|
|Johannes Mullner||10/10||2628 days||3.48||2%|
|Jessica Marling||10/10||2628 days||3.48||2%|
|Camille and Lucie||9/10||2629 days||3.48||2%|
|Jaroslav Gajdos||10/10||2641 days||3.46||2%|
|Carl & Desiree Potter||9/10||2650 days||3.44||2%|
|Yves & Sylvia||7/10||2652 days||3.44||2%|
|Andy Bridgman||8/10||2652 days||3.44||2%|
|Maximilian Heller||9/10||2659 days||3.43||2%|
|Luis Valenzuela||7/10||2660 days||3.43||2%|
|N smith||9/10||2698 days||2.8||1%|
|Aimee Pollett||7/10||2994 days||2.88||2%|
|Vanessa Hanzen||10/10||2996 days||2.88||2%|
|Rissa W||9/10||3004 days||2.38||1%|
|Natthien Le Gall||8/10||3005 days||2.86||2%|
|Rebecca Stones||10/10||3006 days||2.86||2%|
|Matthijs Muijsers||9/10||3025 days||2.83||1%|
|John N||10/10||3363 days||2.27||1%|
|Blair Malcolm||10/10||3378 days||2.25||1%|
|Hailey & Fin||10/10||3409 days||2.2||1%|
|Pieter Neeleman||10/10||3471 days||2.09||1%|
|Lars Haf||10/10||3721 days||1.68||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Spa Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.