Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Spa Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Spa Park experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
The raw data average (mean) for all the Spa Park valid reviews is 89.32% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 88 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
The raw data average (mean) for all the Spa Park face-to-face reviews is 89.75% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|C J B||10/10||914 days||10.19||100%|
|Felix Koehler||10/10||1419 days||4.37||43%|
|Lucie Revay||7/10||1441 days||3.93||39%|
|Simon Schatz||10/10||1711 days||3.79||37%|
|Nadja Guiliani||7/10||1716 days||3.44||34%|
|Jamie Serieux||8/10||1719 days||3.59||35%|
|George Bellwood||9/10||1727 days||3.76||37%|
|Sarah Dorsett||8/10||1727 days||3.58||35%|
|Lewis Cole||8/10||1729 days||3.57||35%|
|Robert Klub||10/10||1748 days||3.72||37%|
|Johannes Koch||10/10||1750 days||3.72||36%|
|Clara Loizeil||7/10||1756 days||3.37||33%|
|Patrick Veber||8/10||1756 days||3.52||35%|
|Anders Hauke||9/10||1762 days||3.69||36%|
|Alex Reeve||10/10||1769 days||3.68||36%|
|Eric Hertort||10/10||1773 days||3.67||36%|
|Christian Meyer||10/10||1773 days||3.67||36%|
|Melissa Fuster||8/10||1777 days||3.48||34%|
|Mikkel Palleson||10/10||1777 days||3.67||36%|
|Marek Dvonsky||8/10||1778 days||3.48||34%|
|Shany Maydan||10/10||1815 days||3.59||35%|
|Sebastian and Susanna||9/10||1822 days||3.58||35%|
|Jade Cownley||9/10||2115 days||3.0||29%|
|Pierre Planchez||9/10||2134 days||2.97||29%|
|Erik Hafuer||9/10||2170 days||2.9||28%|
|Polly Rider||9/10||2196 days||2.85||28%|
|Lea Darotchetche||8/10||2357 days||2.4||24%|
|Julia Schabenberger||9/10||2435 days||2.38||23%|
|Cecilia Anderson||9/10||2438 days||2.37||23%|
|Guillaume Yedoux||8/10||2438 days||2.25||22%|
|Zuzana Holubova||8/10||2438 days||2.25||22%|
|Jenny Finch||9/10||2463 days||2.32||23%|
|Agathe Dupuis||10/10||2464 days||2.32||23%|
|Florent Bouillon||8/10||2464 days||2.2||22%|
|Stephen Revah||9/10||2464 days||2.32||23%|
|Max Meternich||10/10||2481 days||2.29||22%|
|Philip Donachie||9/10||2483 days||2.28||22%|
|Andreas Jung||10/10||2491 days||2.27||22%|
|Jesseca Klausch||10/10||2493 days||2.26||22%|
|Vincent Schaeflier||9/10||2493 days||2.26||22%|
|Victor Herranz||10/10||2498 days||2.25||22%|
|Nimh Oudhof||10/10||2499 days||2.25||22%|
|Luca Willensrock||9/10||2511 days||2.23||22%|
|Arnaud Memay||7/10||2519 days||2.01||20%|
|Julia Ahrend||10/10||2529 days||2.19||22%|
|Molly Ladd||8/10||2828 days||1.53||15%|
|Missy and Chaz||10/10||2842 days||1.58||16%|
|Johannes Mullner||10/10||3187 days||0.91||9%|
|Jessica Marling||10/10||3187 days||0.91||9%|
|Camille and Lucie||9/10||3188 days||0.9||9%|
|Jaroslav Gajdos||10/10||3200 days||0.88||9%|
|Carl & Desiree Potter||9/10||3209 days||0.86||8%|
|Yves & Sylvia||7/10||3211 days||0.78||8%|
|Andy Bridgman||8/10||3211 days||0.82||8%|
|Maximilian Heller||9/10||3218 days||0.85||8%|
|Luis Valenzuela||7/10||3219 days||0.77||8%|
|N smith||9/10||3257 days||0.77||8%|
|Aimee Pollett||7/10||3553 days||0.17||2%|
|Vanessa Hanzen||10/10||3555 days||0.19||2%|
|Rissa W||9/10||3563 days||0.17||2%|
|Natthien Le Gall||8/10||3564 days||0.16||2%|
|Rebecca Stones||10/10||3565 days||0.17||2%|
|Matthijs Muijsers||9/10||3584 days||0.13||1%|
|John N||10/10||3922 days||0.0||0%|
|Blair Malcolm||10/10||3937 days||0.0||0%|
|Hailey & Fin||10/10||3968 days||0.0||0%|
|Pieter Neeleman||10/10||4030 days||0.0||0%|
|Lars Haf||10/10||4280 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Spa Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.