Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Spa Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Spa Park experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
The raw data average (mean) for all the Spa Park valid reviews is 89.32% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 88 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
The raw data average (mean) for all the Spa Park face-to-face reviews is 89.75% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|C J B||10/10||845 days||14.9||100%|
|Felix Koehler||10/10||1350 days||4.5||30%|
|Lucie Revay||7/10||1372 days||4.06||27%|
|Simon Schatz||10/10||1642 days||3.93||26%|
|Nadja Guiliani||7/10||1647 days||3.57||24%|
|Jamie Serieux||8/10||1650 days||3.72||25%|
|George Bellwood||9/10||1658 days||3.9||26%|
|Sarah Dorsett||8/10||1658 days||3.7||25%|
|Lewis Cole||8/10||1660 days||3.7||25%|
|Robert Klub||10/10||1679 days||3.86||26%|
|Johannes Koch||10/10||1681 days||3.85||26%|
|Clara Loizeil||7/10||1687 days||3.5||23%|
|Patrick Veber||8/10||1687 days||3.65||24%|
|Anders Hauke||9/10||1693 days||3.83||26%|
|Alex Reeve||10/10||1700 days||3.82||26%|
|Eric Hertort||10/10||1704 days||3.81||26%|
|Christian Meyer||10/10||1704 days||3.81||26%|
|Melissa Fuster||8/10||1708 days||3.61||24%|
|Mikkel Palleson||10/10||1708 days||3.8||25%|
|Marek Dvonsky||8/10||1709 days||3.61||24%|
|Shany Maydan||10/10||1746 days||3.73||25%|
|Sebastian and Susanna||9/10||1753 days||3.71||25%|
|Jade Cownley||9/10||2046 days||3.14||21%|
|Pierre Planchez||9/10||2065 days||3.1||21%|
|Erik Hafuer||9/10||2101 days||3.03||20%|
|Polly Rider||9/10||2127 days||2.98||20%|
|Lea Darotchetche||8/10||2288 days||2.53||17%|
|Julia Schabenberger||9/10||2366 days||2.51||17%|
|Cecilia Anderson||9/10||2369 days||2.51||17%|
|Guillaume Yedoux||8/10||2369 days||2.38||16%|
|Zuzana Holubova||8/10||2369 days||2.38||16%|
|Jenny Finch||9/10||2394 days||2.46||16%|
|Agathe Dupuis||10/10||2395 days||2.46||16%|
|Florent Bouillon||8/10||2395 days||2.33||16%|
|Stephen Revah||9/10||2395 days||2.46||16%|
|Max Meternich||10/10||2412 days||2.42||16%|
|Philip Donachie||9/10||2414 days||2.42||16%|
|Andreas Jung||10/10||2422 days||2.4||16%|
|Jesseca Klausch||10/10||2424 days||2.4||16%|
|Vincent Schaeflier||9/10||2424 days||2.4||16%|
|Victor Herranz||10/10||2429 days||2.39||16%|
|Nimh Oudhof||10/10||2430 days||2.39||16%|
|Luca Willensrock||9/10||2442 days||2.36||16%|
|Arnaud Memay||7/10||2450 days||2.14||14%|
|Julia Ahrend||10/10||2460 days||2.33||16%|
|Molly Ladd||8/10||2759 days||1.66||11%|
|Missy and Chaz||10/10||2773 days||1.72||12%|
|Johannes Mullner||10/10||3118 days||1.04||7%|
|Jessica Marling||10/10||3118 days||1.04||7%|
|Camille and Lucie||9/10||3119 days||1.04||7%|
|Jaroslav Gajdos||10/10||3131 days||1.02||7%|
|Carl & Desiree Potter||9/10||3140 days||1.0||7%|
|Yves & Sylvia||7/10||3142 days||0.9||6%|
|Andy Bridgman||8/10||3142 days||0.94||6%|
|Maximilian Heller||9/10||3149 days||0.98||7%|
|Luis Valenzuela||7/10||3150 days||0.89||6%|
|N smith||9/10||3188 days||0.9||6%|
|Aimee Pollett||7/10||3484 days||0.3||2%|
|Vanessa Hanzen||10/10||3486 days||0.32||2%|
|Rissa W||9/10||3494 days||0.31||2%|
|Natthien Le Gall||8/10||3495 days||0.29||2%|
|Rebecca Stones||10/10||3496 days||0.3||2%|
|Matthijs Muijsers||9/10||3515 days||0.26||2%|
|John N||10/10||3853 days||0.0||0%|
|Blair Malcolm||10/10||3868 days||0.0||0%|
|Hailey & Fin||10/10||3899 days||0.0||0%|
|Pieter Neeleman||10/10||3961 days||0.0||0%|
|Lars Haf||10/10||4211 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Spa Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.