Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Spa Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Spa Park experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
The raw data average (mean) for all the Spa Park valid reviews is 89.32% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 88 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
The raw data average (mean) for all the Spa Park face-to-face reviews is 89.75% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|C J B||10/10||445 days||68.62||100%|
|Felix Koehler||10/10||950 days||8.33||11%|
|Lucie Revay||7/10||972 days||6.73||9%|
|Simon Schatz||10/10||1242 days||4.78||6%|
|Nadja Guiliani||7/10||1247 days||4.34||5%|
|Jamie Serieux||8/10||1250 days||4.53||5%|
|George Bellwood||9/10||1258 days||4.75||6%|
|Sarah Dorsett||8/10||1258 days||4.51||5%|
|Lewis Cole||8/10||1260 days||4.51||5%|
|Robert Klub||10/10||1279 days||4.72||6%|
|Johannes Koch||10/10||1281 days||4.72||6%|
|Clara Loizeil||7/10||1287 days||4.28||5%|
|Patrick Veber||8/10||1287 days||4.47||5%|
|Anders Hauke||9/10||1293 days||4.7||6%|
|Alex Reeve||10/10||1300 days||4.69||6%|
|Eric Hertort||10/10||1304 days||4.68||6%|
|Christian Meyer||10/10||1304 days||4.68||6%|
|Melissa Fuster||8/10||1308 days||4.44||5%|
|Mikkel Palleson||10/10||1308 days||4.68||6%|
|Marek Dvonsky||8/10||1309 days||4.44||5%|
|Shany Maydan||10/10||1346 days||4.62||6%|
|Sebastian and Susanna||9/10||1353 days||4.61||6%|
|Jade Cownley||9/10||1646 days||4.16||5%|
|Pierre Planchez||9/10||1665 days||4.13||5%|
|Erik Hafuer||9/10||1701 days||4.08||5%|
|Polly Rider||9/10||1727 days||4.04||5%|
|Lea Darotchetche||8/10||1888 days||3.6||4%|
|Julia Schabenberger||9/10||1966 days||3.67||4%|
|Cecilia Anderson||9/10||1969 days||3.67||4%|
|Guillaume Yedoux||8/10||1969 days||3.49||4%|
|Zuzana Holubova||8/10||1969 days||3.49||4%|
|Jenny Finch||9/10||1994 days||3.63||4%|
|Agathe Dupuis||10/10||1995 days||3.63||4%|
|Florent Bouillon||8/10||1995 days||3.45||4%|
|Stephen Revah||9/10||1995 days||3.63||4%|
|Max Meternich||10/10||2012 days||3.6||4%|
|Philip Donachie||9/10||2014 days||3.6||4%|
|Andreas Jung||10/10||2022 days||3.59||4%|
|Jesseca Klausch||10/10||2024 days||3.59||4%|
|Vincent Schaeflier||9/10||2024 days||3.59||4%|
|Victor Herranz||10/10||2029 days||3.58||4%|
|Nimh Oudhof||10/10||2030 days||3.58||4%|
|Luca Willensrock||9/10||2042 days||3.56||4%|
|Arnaud Memay||7/10||2050 days||3.23||3%|
|Julia Ahrend||10/10||2060 days||3.53||4%|
|Molly Ladd||8/10||2359 days||2.92||3%|
|Missy and Chaz||10/10||2373 days||3.05||3%|
|Johannes Mullner||10/10||2718 days||2.53||2%|
|Jessica Marling||10/10||2718 days||2.53||2%|
|Camille and Lucie||9/10||2719 days||2.53||2%|
|Jaroslav Gajdos||10/10||2731 days||2.51||2%|
|Carl & Desiree Potter||9/10||2740 days||2.5||2%|
|Yves & Sylvia||7/10||2742 days||2.27||2%|
|Andy Bridgman||8/10||2742 days||2.37||2%|
|Maximilian Heller||9/10||2749 days||2.48||2%|
|Luis Valenzuela||7/10||2750 days||2.26||2%|
|N smith||9/10||2788 days||2.42||2%|
|Aimee Pollett||7/10||3084 days||1.8||1%|
|Vanessa Hanzen||10/10||3086 days||1.97||2%|
|Rissa W||9/10||3094 days||1.96||2%|
|Natthien Le Gall||8/10||3095 days||1.86||1%|
|Rebecca Stones||10/10||3096 days||1.95||2%|
|Matthijs Muijsers||9/10||3115 days||1.93||2%|
|John N||10/10||3453 days||1.41||1%|
|Blair Malcolm||10/10||3468 days||1.39||1%|
|Hailey & Fin||10/10||3499 days||1.34||1%|
|Pieter Neeleman||10/10||3561 days||1.25||1%|
|Lars Haf||10/10||3811 days||0.87||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Spa Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.