Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Spa Park.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
88 Valid Reviews
The Spa Park experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
The raw data average (mean) for all the Spa Park valid reviews is 89.32% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
81 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 88 valid reviews, the experience has 81 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 81 face-to-face reviews:
The raw data average (mean) for all the Spa Park face-to-face reviews is 89.75% and is based on 81 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|C J B||10/10||291 days||86.58||100%|
|Felix Koehler||10/10||796 days||23.0||25%|
|Lucie Revay||7/10||818 days||17.16||18%|
|Simon Schatz||10/10||1088 days||6.01||5%|
|Nadja Guiliani||7/10||1093 days||6.0||5%|
|Jamie Serieux||8/10||1096 days||5.0||4%|
|George Bellwood||9/10||1104 days||5.99||5%|
|Sarah Dorsett||8/10||1104 days||5.99||5%|
|Lewis Cole||8/10||1106 days||5.98||5%|
|Robert Klub||10/10||1125 days||5.95||5%|
|Johannes Koch||10/10||1127 days||5.95||5%|
|Clara Loizeil||7/10||1133 days||5.94||5%|
|Patrick Veber||8/10||1133 days||5.94||5%|
|Anders Hauke||9/10||1139 days||5.93||5%|
|Alex Reeve||10/10||1146 days||5.92||5%|
|Eric Hertort||10/10||1150 days||5.91||5%|
|Christian Meyer||10/10||1150 days||5.91||5%|
|Melissa Fuster||8/10||1154 days||5.9||5%|
|Mikkel Palleson||10/10||1154 days||5.9||5%|
|Marek Dvonsky||8/10||1155 days||5.9||5%|
|Shany Maydan||10/10||1192 days||5.84||5%|
|Sebastian and Susanna||9/10||1199 days||5.83||5%|
|Jade Cownley||9/10||1492 days||5.35||4%|
|Pierre Planchez||9/10||1511 days||5.32||4%|
|Erik Hafuer||9/10||1547 days||5.26||4%|
|Polly Rider||9/10||1573 days||5.21||4%|
|Lea Darotchetche||8/10||1734 days||4.95||4%|
|Julia Schabenberger||9/10||1812 days||4.82||4%|
|Cecilia Anderson||9/10||1815 days||4.82||4%|
|Guillaume Yedoux||8/10||1815 days||4.82||4%|
|Zuzana Holubova||8/10||1815 days||4.82||4%|
|Jenny Finch||9/10||1840 days||4.78||4%|
|Agathe Dupuis||10/10||1841 days||4.77||4%|
|Florent Bouillon||8/10||1841 days||4.77||4%|
|Stephen Revah||9/10||1841 days||4.77||4%|
|Max Meternich||10/10||1858 days||4.75||3%|
|Philip Donachie||9/10||1860 days||4.74||3%|
|Andreas Jung||10/10||1868 days||4.73||3%|
|Jesseca Klausch||10/10||1870 days||4.73||3%|
|Vincent Schaeflier||9/10||1870 days||4.73||3%|
|Victor Herranz||10/10||1875 days||4.72||3%|
|Nimh Oudhof||10/10||1876 days||4.72||3%|
|Luca Willensrock||9/10||1888 days||4.7||3%|
|Arnaud Memay||7/10||1896 days||4.68||3%|
|Julia Ahrend||10/10||1906 days||4.67||3%|
|Molly Ladd||8/10||2205 days||4.18||3%|
|Missy and Chaz||10/10||2219 days||4.15||3%|
|Johannes Mullner||10/10||2564 days||3.59||2%|
|Jessica Marling||10/10||2564 days||3.59||2%|
|Camille and Lucie||9/10||2565 days||3.58||2%|
|Jaroslav Gajdos||10/10||2577 days||3.56||2%|
|Carl & Desiree Potter||9/10||2586 days||3.55||2%|
|Yves & Sylvia||7/10||2588 days||3.55||2%|
|Andy Bridgman||8/10||2588 days||3.55||2%|
|Maximilian Heller||9/10||2595 days||3.53||2%|
|Luis Valenzuela||7/10||2596 days||3.53||2%|
|N smith||9/10||2634 days||2.89||1%|
|Aimee Pollett||7/10||2930 days||2.98||1%|
|Vanessa Hanzen||10/10||2932 days||2.98||1%|
|Rissa W||9/10||2940 days||2.47||1%|
|Natthien Le Gall||8/10||2941 days||2.97||1%|
|Rebecca Stones||10/10||2942 days||2.96||1%|
|Matthijs Muijsers||9/10||2961 days||2.93||1%|
|John N||10/10||3299 days||2.38||1%|
|Blair Malcolm||10/10||3314 days||2.35||1%|
|Hailey & Fin||10/10||3345 days||2.3||1%|
|Pieter Neeleman||10/10||3407 days||2.2||0%|
|Lars Haf||10/10||3657 days||1.79||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Spa Park does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.