Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerosene Creek.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kerosene Creek
Valid Reviews
84 Valid Reviews
The Kerosene Creek experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
44% |
| 9/10 | 22 |
|
26% |
| 8/10 | 19 |
|
23% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.76% Average
The raw data average (mean) for all the Kerosene Creek valid reviews is 89.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
48% |
| 9/10 | 18 |
|
27% |
| 8/10 | 13 |
|
19% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.49% Average
The raw data average (mean) for all the Kerosene Creek face-to-face reviews is 91.49% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
72.59%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laurel | 4/10 | 68 days | 100% |
| Sam | 8/10 | 1103 days | 52% |
| Haefele Lilja | 3/10 | 2260 days | 3% |
| Melanie | 9/10 | 2897 days | 4% |
| Philip Sheridan | 9/10 | 2925 days | 4% |
| Tina Mlinarevic | 9/10 | 2925 days | 4% |
| Sam Staines | 9/10 | 2956 days | 4% |
| Evan Lloyd | 10/10 | 2956 days | 4% |
| Eline-Jessica van der Hoeven | 9/10 | 2958 days | 4% |
| Sylvain Schiber | 10/10 | 2959 days | 4% |
| Robert Wolf | 10/10 | 2965 days | 4% |
| Elizabeth Braidotti | 9/10 | 3026 days | 4% |
| Taryn Thompson | 8/10 | 3116 days | 4% |
| Lisa Haedrich | 8/10 | 3180 days | 3% |
| Valerie Bernardini | 10/10 | 3193 days | 4% |
| Lisa | 9/10 | 3216 days | 3% |
| Michaela Bartotini | 8/10 | 3219 days | 3% |
| Natasha Harbinson | 9/10 | 3222 days | 3% |
| magdalena gomez haedo | 10/10 | 3230 days | 3% |
| Martina Cervenkova | 10/10 | 3239 days | 3% |
| Tilman | 10/10 | 3244 days | 3% |
| Florian Mueller | 9/10 | 3250 days | 3% |
| Chalie Dotesek | 10/10 | 3283 days | 3% |
| Selma Krap | 10/10 | 3297 days | 3% |
| Ahmed Mohsen Aly | 8/10 | 3324 days | 3% |
| Emma Keegan | 9/10 | 3538 days | 2% |
| Naelan Le Borgue | 9/10 | 3560 days | 2% |
| Michael Stibor | 9/10 | 3561 days | 2% |
| Lagarde | 9/10 | 3902 days | 1% |
| Pelletier | 8/10 | 3902 days | 1% |
| James Russell | 9/10 | 3911 days | 1% |
| Hannah Watt | 10/10 | 3911 days | 1% |
| Bea Westkam | 10/10 | 3919 days | 1% |
| Christopher Berkhahn | 10/10 | 3919 days | 1% |
| Romina De Hill | 7/10 | 3933 days | 1% |
| Tom Hill | 8/10 | 3933 days | 1% |
| thibaut vernelle | 8/10 | 3933 days | 1% |
| Ian Garner | 10/10 | 3948 days | 1% |
| Karel | 6/10 | 3951 days | 1% |
| Junior Pugieux | 10/10 | 3957 days | 1% |
| Gassat | 10/10 | 3957 days | 1% |
| Melissa Hermansson | 10/10 | 3962 days | 1% |
| Laura Pleumeekers | 8/10 | 3980 days | 1% |
| Nelle Dutilleur | 10/10 | 3981 days | 1% |
| Claire Dann | 10/10 | 3994 days | 1% |
| Thi Baut | 8/10 | 3999 days | 1% |
| Christian | 10/10 | 4293 days | 0% |
| Jeremy Eng | 10/10 | 4300 days | 0% |
| Melanie Pretzel | 10/10 | 4302 days | 0% |
| Frederic Birke | 10/10 | 4302 days | 0% |
| Erik Muchembled | 10/10 | 4304 days | 0% |
| Tony and Helene | 9/10 | 4308 days | 0% |
| Rouquette | 10/10 | 4310 days | 0% |
| Kristine and William | 7/10 | 4313 days | 0% |
| N smith | 8/10 | 4359 days | 0% |
| Anne Rodofsen | 9/10 | 4380 days | 1% |
| Neil Beckett | 8/10 | 4634 days | 1% |
| Mark Bogton | 9/10 | 4674 days | 1% |
| Kimberley Mills | 9/10 | 4681 days | 1% |
| Annette May | 8/10 | 4686 days | 1% |
| Colin Philpott | 10/10 | 4687 days | 1% |
| Lindblom | 7/10 | 4691 days | 1% |
| Lilja Bjork Hermannsdottir | 10/10 | 4693 days | 1% |
| Remy van Heugten | 10/10 | 4693 days | 1% |
| Peter W. | 10/10 | 4756 days | 1% |
| Natascha & Greg | 8/10 | 4768 days | 1% |
| Alberto Redner | 10/10 | 4772 days | 1% |
| Johanna & Mark | 10/10 | 5013 days | 1% |
| Stefanie | 9/10 | 5014 days | 1% |
| Rachel Kent-Lawton | 10/10 | 5031 days | 1% |
| Hartheib Schmid | 9/10 | 5034 days | 1% |
| Mike | 8/10 | 5047 days | 1% |
| Luise Jaeger | 9/10 | 5049 days | 1% |
| Bekema | 8/10 | 5057 days | 1% |
| Mike Howe | 8/10 | 5335 days | 1% |
| Herrmann | 9/10 | 5399 days | 1% |
| Will Jemma | 10/10 | 5409 days | 1% |
| Don Morgan | 10/10 | 5437 days | 1% |
| Jakob Jurgen | 10/10 | 5438 days | 1% |
| EA Anders | 8/10 | 5441 days | 1% |
| Karen Raven | 8/10 | 5493 days | 1% |
| Chris Leach | 10/10 | 5493 days | 1% |
| JanneP | 10/10 | 5728 days | 1% |
| SannaS | 10/10 | 5728 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kerosene Creek does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
5.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.