Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerosene Creek.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kerosene Creek
Valid Reviews
84 Valid Reviews
The Kerosene Creek experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
44% |
| 9/10 | 22 |
|
26% |
| 8/10 | 19 |
|
23% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.76% Average
The raw data average (mean) for all the Kerosene Creek valid reviews is 89.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
48% |
| 9/10 | 18 |
|
27% |
| 8/10 | 13 |
|
19% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.49% Average
The raw data average (mean) for all the Kerosene Creek face-to-face reviews is 91.49% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
73.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laurel | 4/10 | 768 days | 100% |
| Sam | 8/10 | 1803 days | 11% |
| Haefele Lilja | 3/10 | 2960 days | 3% |
| Melanie | 9/10 | 3597 days | 3% |
| Philip Sheridan | 9/10 | 3625 days | 3% |
| Tina Mlinarevic | 9/10 | 3625 days | 3% |
| Sam Staines | 9/10 | 3656 days | 3% |
| Evan Lloyd | 10/10 | 3656 days | 3% |
| Eline-Jessica van der Hoeven | 9/10 | 3658 days | 3% |
| Sylvain Schiber | 10/10 | 3659 days | 3% |
| Robert Wolf | 10/10 | 3665 days | 3% |
| Elizabeth Braidotti | 9/10 | 3726 days | 2% |
| Taryn Thompson | 8/10 | 3816 days | 2% |
| Lisa Haedrich | 8/10 | 3880 days | 2% |
| Valerie Bernardini | 10/10 | 3893 days | 2% |
| Lisa | 9/10 | 3916 days | 2% |
| Michaela Bartotini | 8/10 | 3919 days | 2% |
| Natasha Harbinson | 9/10 | 3922 days | 2% |
| magdalena gomez haedo | 10/10 | 3930 days | 2% |
| Martina Cervenkova | 10/10 | 3939 days | 1% |
| Tilman | 10/10 | 3944 days | 1% |
| Florian Mueller | 9/10 | 3950 days | 1% |
| Chalie Dotesek | 10/10 | 3983 days | 1% |
| Selma Krap | 10/10 | 3997 days | 1% |
| Ahmed Mohsen Aly | 8/10 | 4024 days | 1% |
| Emma Keegan | 9/10 | 4238 days | 0% |
| Naelan Le Borgue | 9/10 | 4260 days | 0% |
| Michael Stibor | 9/10 | 4261 days | 0% |
| Lagarde | 9/10 | 4602 days | 2% |
| Pelletier | 8/10 | 4602 days | 2% |
| James Russell | 9/10 | 4611 days | 2% |
| Hannah Watt | 10/10 | 4611 days | 2% |
| Bea Westkam | 10/10 | 4619 days | 2% |
| Christopher Berkhahn | 10/10 | 4619 days | 2% |
| Romina De Hill | 7/10 | 4633 days | 2% |
| Tom Hill | 8/10 | 4633 days | 2% |
| thibaut vernelle | 8/10 | 4633 days | 2% |
| Ian Garner | 10/10 | 4648 days | 2% |
| Karel | 6/10 | 4651 days | 1% |
| Junior Pugieux | 10/10 | 4657 days | 2% |
| Gassat | 10/10 | 4657 days | 2% |
| Melissa Hermansson | 10/10 | 4662 days | 2% |
| Laura Pleumeekers | 8/10 | 4680 days | 2% |
| Nelle Dutilleur | 10/10 | 4681 days | 2% |
| Claire Dann | 10/10 | 4694 days | 2% |
| Thi Baut | 8/10 | 4699 days | 2% |
| Christian | 10/10 | 4993 days | 2% |
| Jeremy Eng | 10/10 | 5000 days | 2% |
| Melanie Pretzel | 10/10 | 5002 days | 2% |
| Frederic Birke | 10/10 | 5002 days | 2% |
| Erik Muchembled | 10/10 | 5004 days | 2% |
| Tony and Helene | 9/10 | 5008 days | 2% |
| Rouquette | 10/10 | 5010 days | 2% |
| Kristine and William | 7/10 | 5013 days | 2% |
| N smith | 8/10 | 5059 days | 2% |
| Anne Rodofsen | 9/10 | 5080 days | 2% |
| Neil Beckett | 8/10 | 5334 days | 2% |
| Mark Bogton | 9/10 | 5374 days | 2% |
| Kimberley Mills | 9/10 | 5381 days | 2% |
| Annette May | 8/10 | 5386 days | 2% |
| Colin Philpott | 10/10 | 5387 days | 2% |
| Lindblom | 7/10 | 5391 days | 2% |
| Lilja Bjork Hermannsdottir | 10/10 | 5393 days | 2% |
| Remy van Heugten | 10/10 | 5393 days | 2% |
| Peter W. | 10/10 | 5456 days | 2% |
| Natascha & Greg | 8/10 | 5468 days | 2% |
| Alberto Redner | 10/10 | 5472 days | 2% |
| Johanna & Mark | 10/10 | 5713 days | 2% |
| Stefanie | 9/10 | 5714 days | 2% |
| Rachel Kent-Lawton | 10/10 | 5731 days | 2% |
| Hartheib Schmid | 9/10 | 5734 days | 2% |
| Mike | 8/10 | 5747 days | 2% |
| Luise Jaeger | 9/10 | 5749 days | 2% |
| Bekema | 8/10 | 5757 days | 2% |
| Mike Howe | 8/10 | 6035 days | 2% |
| Herrmann | 9/10 | 6099 days | 2% |
| Will Jemma | 10/10 | 6109 days | 2% |
| Don Morgan | 10/10 | 6137 days | 2% |
| Jakob Jurgen | 10/10 | 6138 days | 2% |
| EA Anders | 8/10 | 6141 days | 2% |
| Karen Raven | 8/10 | 6193 days | 2% |
| Chris Leach | 10/10 | 6193 days | 2% |
| JanneP | 10/10 | 6428 days | 2% |
| SannaS | 10/10 | 6428 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kerosene Creek does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
5.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.