Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerosene Creek.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kerosene Creek
Valid Reviews
84 Valid Reviews
The Kerosene Creek experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
44% |
| 9/10 | 22 |
|
26% |
| 8/10 | 19 |
|
23% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.76% Average
The raw data average (mean) for all the Kerosene Creek valid reviews is 89.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
48% |
| 9/10 | 18 |
|
27% |
| 8/10 | 13 |
|
19% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.49% Average
The raw data average (mean) for all the Kerosene Creek face-to-face reviews is 91.49% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
72.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laurel | 4/10 | 560 days | 100% |
| Sam | 8/10 | 1595 days | 14% |
| Haefele Lilja | 3/10 | 2752 days | 2% |
| Melanie | 9/10 | 3390 days | 2% |
| Philip Sheridan | 9/10 | 3417 days | 2% |
| Tina Mlinarevic | 9/10 | 3417 days | 2% |
| Sam Staines | 9/10 | 3448 days | 2% |
| Evan Lloyd | 10/10 | 3448 days | 2% |
| Eline-Jessica van der Hoeven | 9/10 | 3450 days | 2% |
| Sylvain Schiber | 10/10 | 3451 days | 2% |
| Robert Wolf | 10/10 | 3457 days | 2% |
| Elizabeth Braidotti | 9/10 | 3518 days | 2% |
| Taryn Thompson | 8/10 | 3608 days | 2% |
| Lisa Haedrich | 8/10 | 3672 days | 1% |
| Valerie Bernardini | 10/10 | 3685 days | 1% |
| Lisa | 9/10 | 3708 days | 1% |
| Michaela Bartotini | 8/10 | 3711 days | 1% |
| Natasha Harbinson | 9/10 | 3714 days | 1% |
| magdalena gomez haedo | 10/10 | 3722 days | 1% |
| Martina Cervenkova | 10/10 | 3731 days | 1% |
| Tilman | 10/10 | 3736 days | 1% |
| Florian Mueller | 9/10 | 3742 days | 1% |
| Chalie Dotesek | 10/10 | 3775 days | 1% |
| Selma Krap | 10/10 | 3789 days | 1% |
| Ahmed Mohsen Aly | 8/10 | 3816 days | 1% |
| Emma Keegan | 9/10 | 4031 days | 0% |
| Naelan Le Borgue | 9/10 | 4052 days | 0% |
| Michael Stibor | 9/10 | 4053 days | 0% |
| Lagarde | 9/10 | 4394 days | 1% |
| Pelletier | 8/10 | 4394 days | 1% |
| James Russell | 9/10 | 4403 days | 1% |
| Hannah Watt | 10/10 | 4403 days | 1% |
| Bea Westkam | 10/10 | 4411 days | 1% |
| Christopher Berkhahn | 10/10 | 4411 days | 1% |
| Romina De Hill | 7/10 | 4425 days | 1% |
| Tom Hill | 8/10 | 4425 days | 1% |
| thibaut vernelle | 8/10 | 4425 days | 1% |
| Ian Garner | 10/10 | 4440 days | 1% |
| Karel | 6/10 | 4443 days | 0% |
| Junior Pugieux | 10/10 | 4449 days | 1% |
| Gassat | 10/10 | 4449 days | 1% |
| Melissa Hermansson | 10/10 | 4454 days | 1% |
| Laura Pleumeekers | 8/10 | 4472 days | 1% |
| Nelle Dutilleur | 10/10 | 4473 days | 1% |
| Claire Dann | 10/10 | 4486 days | 1% |
| Thi Baut | 8/10 | 4491 days | 1% |
| Christian | 10/10 | 4785 days | 1% |
| Jeremy Eng | 10/10 | 4792 days | 1% |
| Melanie Pretzel | 10/10 | 4794 days | 1% |
| Frederic Birke | 10/10 | 4794 days | 1% |
| Erik Muchembled | 10/10 | 4796 days | 1% |
| Tony and Helene | 9/10 | 4800 days | 1% |
| Rouquette | 10/10 | 4802 days | 1% |
| Kristine and William | 7/10 | 4805 days | 1% |
| N smith | 8/10 | 4851 days | 1% |
| Anne Rodofsen | 9/10 | 4872 days | 1% |
| Neil Beckett | 8/10 | 5126 days | 1% |
| Mark Bogton | 9/10 | 5166 days | 1% |
| Kimberley Mills | 9/10 | 5173 days | 1% |
| Annette May | 8/10 | 5178 days | 1% |
| Colin Philpott | 10/10 | 5179 days | 1% |
| Lindblom | 7/10 | 5183 days | 1% |
| Lilja Bjork Hermannsdottir | 10/10 | 5185 days | 1% |
| Remy van Heugten | 10/10 | 5185 days | 1% |
| Peter W. | 10/10 | 5248 days | 1% |
| Natascha & Greg | 8/10 | 5260 days | 1% |
| Alberto Redner | 10/10 | 5264 days | 1% |
| Johanna & Mark | 10/10 | 5505 days | 1% |
| Stefanie | 9/10 | 5506 days | 1% |
| Rachel Kent-Lawton | 10/10 | 5523 days | 1% |
| Hartheib Schmid | 9/10 | 5526 days | 1% |
| Mike | 8/10 | 5539 days | 1% |
| Luise Jaeger | 9/10 | 5541 days | 1% |
| Bekema | 8/10 | 5549 days | 1% |
| Mike Howe | 8/10 | 5827 days | 1% |
| Herrmann | 9/10 | 5891 days | 1% |
| Will Jemma | 10/10 | 5901 days | 1% |
| Don Morgan | 10/10 | 5929 days | 1% |
| Jakob Jurgen | 10/10 | 5930 days | 1% |
| EA Anders | 8/10 | 5933 days | 1% |
| Karen Raven | 8/10 | 5985 days | 1% |
| Chris Leach | 10/10 | 5985 days | 1% |
| JanneP | 10/10 | 6220 days | 1% |
| SannaS | 10/10 | 6220 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kerosene Creek does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
5.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.